Name: Dreams Bahia Mita Surf & Spa
Address: Carretera Cruz de Huanacaxtle – Punta de Mita, 5, Bahia De Banderas, Bucerias, 63762, MX

Dreams Bahia Mita Surf & Spa

Puerto Vallarta · Mexico

Carretera Cruz de Huanacaxtle – Punta de Mita, 5View location

100 reviews shown

10/10

Exceptional

19 Jul 2026

Aleksandra

Here’s a version that’s under Expedia’s 1,500-character limit while keeping your main points:
We had a wonderful stay at Dreams Punta Mita Surf & Spa and would definitely come back! The resort is beautiful, brand new, and very well maintained. Our room was spotless every day, and housekeeping did an excellent job.
There are plenty of pools, a fun water park, and slides for kids. The food was excellent with lots of variety, and no reservations were needed. Just arrive around 6:00-6:30 PM for dinner to avoid long waits.Meraki was our favorite restaurant—delicious food, excellent service, and surprisingly not crowded. El Patio and Seaside Grill were also fantastic. Shout-out to the amazing waitstaff at all three restaurants!The Kids Club team was outstanding—professional, kind, organized, and great with communication. My daughter loved every minute there. Alex, our waiter by the kids’ pool, was friendly, patient with children, and always attentive.The spa was another highlight. Daniela and Alejandro provided exceptional service, and Brenda gave an amazing massage. The spa was clean, peaceful, and perfect for relaxing.My only suggestions are to improve communication about entertainment, as activities weren’t clearly announced and we missed Fiesta Mexicana after it was moved. Also, after a long trip with tired kids, the check-in desk isn’t the best place to promote the timeshare presentation.Overall, this is an excellent family resort with beautiful facilities, outstanding staff!

Family_with_children

10/10

Exceptional

12 Jul 2026

Shane

Overall our stay was amazing. Beautiful beaches, nice pools, rooms were clean and spacious. Staff was super friendly. If only Mexico would have beat England it would have been perfect

Family_with_children

10/10

Exceptional

11 Jul 2026

Eddie

Great place for kids

Family_with_children

10/10

Exceptional

08 Jul 2026

Claudia

10 de 10 en todo! Excelente el hotel, gran lugar para los niños! La comida deliciosa todos muy amables, regreso sin duda alguna !

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Karapet Gary

Overall great resort to enjoy, very kid credibly, awesome pools, great and nice staff who helped when needed and wonderful spacious rooms, only sometimes had issues with elevators but otherwise a wonderful option for a family vacation.

Family_with_children

4/10

Poor

07 Jul 2026

Lonnie

There is construction right next door, and that adds a lot of dust in the air that impacted our breathing. The maids were nice, but they don't knock sometimes and they just barge in. The entertainment was always at 9pm, and very poorly done, and it would end like at 10pm. This would be for the family stuff.

Family_with_children

10/10

Exceptional

06 Jul 2026

Kevin Alexander Hinoroza

Clean and comfortable

Partner

10/10

Exceptional

06 Jul 2026

Rebecca

Best All Inclusive I have ever been too! Fabulous food and Beautiful Property.

Partner

10/10

Exceptional

01 Jul 2026

Jennifer

The only unfortunate part was the construction next door outside our room. The noise from it was awful and started very early in the morning and till later in the evening. Everything else was lovely with the hotel itself. Food was amazing.

Friends

6/10

Pleasant

01 Jul 2026

Geoffrey

Our stay at Dreams Bahia Mita Surf was not bad, but it was not the level of service or quality we expected.

We had to call twice to have the toilet fixed, and it was never truly resolved. On our second day, the plunge pool stopped circulating water, likely because a breaker had flipped. When we asked the front desk for help, the employee was dismissive and kept explaining that it was “not a hot tub,” which we already knew. The issue was that the water was not circulating properly.

There were also too many staff members coming in and out of the room throughout the day for cleaning, minibar restocking, and additional service. It felt disruptive and could have been coordinated better. The room and property also did not feel as clean as they should have.

The all-inclusive details were not clearly explained. We were repeatedly told to check the app, but it was still confusing to know what was actually included. It was also not clear when booking or arriving that we were on the family side rather than the adults-only side.

The food and drinks were mostly included, but the quality was underwhelming. You had to know exactly where and when to go to get a better meal or cocktail.

Overall, the resort was okay, but the service, cleanliness, communication, food, and maintenance all need improvement.

Partner

2/10

Poor

24 Jun 2026

JESUS

Terrible experience during check in process as we were charged extra money for a 3 year
Old kid stay

4/10

Poor

23 Jun 2026

Ernest W

Booked 3 rooms 1 each for my daughters and one for me upon arrival 2 of the rooms were ready. They lost my third room was not ready until 6pm. They lost my granddaughter’s luggage but found it 2 days later. The people in the room next to my daughter the people carried on up 2am withe kids kicking on the doors people screaming just a mess. Went to the deck to see if something could be done they seemed to do something by moving my daughter to another room only to change me another 600 dollars for 3 nights. I paid the extra for the preferred club only to find out that children can’t use any of those amenities. Stayed here about 4 years ago and I think the place has really went downhill. I believe their business is more in tune for timeshare then regular guests

Family_with_children

10/10

Exceptional

23 Jun 2026

James Graham

Very beautiful area and resort. Room very nice and comfortable. Food was very good. Rhythms of the Night excursion was excellent and a must see.

Partner

2/10

Poor

22 Jun 2026

Lupita

The property is beautiful.

Family

10/10

Exceptional

18 Jun 2026

Nancy Raquel

Great resort for families.

Family_with_children

10/10

Exceptional

13 Jun 2026

Eliazar

Property is nice and has many things to do. Property is big but easy to get around the entire resort. We traveled with kids

Family_with_children

10/10

Exceptional

12 Jun 2026

Ricardo

I wish the servers at the buffet were more attentive. I never got my drinks refilled basically both times I went there so I opted not to return to the buffet for the poor service and got room service for breakfast or ate dinner at specialty restaurants. The room was very clean and spacious i got the tropical swim out room the bigger one. Elevators were very hot, the random people I encountered there agreed. Wish they cleaned the swim out pool more, lots of dead bugs. Specialty restaurant food was fantastic, the resort was beautiful. For the Cafe on the fourth floor wish the food that was under the heat lamps had a cover or something there was flies landing on the food. Drinks were great, desserts were good. Overall I would say 8.5/10 very good for my first time in the area

Partner

4/10

Poor

11 Jun 2026

Rodrigo

En gral muy sucia el área de albercas, no limpian ni albercas ni mesas ni pasillos. Muchos pisos levantados en áreas comunes. No había toallas limpias al momento y tardaban en llevarlas. La actitud de meseros y staff dejó mucho que desear , eran groseros o faltos de atención. No volvería a dreams. Hay mejores opciones con más calidad tanto en servicio como en instalaciones y limpieza

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Negin

Room was good and we enjoyed being at the resort. It does take some time to get used to the layout and learn which elevators take you to which areas. The restaurants also close earlier than expected. Other than those observations we enjoyed our stay.

Partner

8/10

Excellent

07 Jun 2026

Angy

Overall, my stay had some significant frustrations, but the staff helped make the experience better.

The biggest issues were with maintenance. My room door stopped working, and I had to wait about 30 minutes for someone to come fix it. Later, my air conditioner also stopped working, which was disappointing. I also found the resort confusing to navigate, the beach access was very small, and the prices in the souvenir shop were extremely overpriced.

On the positive side, the staff were excellent—friendly, professional, and always willing to help.

I especially want to recognize Gabriela from housekeeping. When my door stopped working, she immediately got on the radio and contacted every available channel to get someone to my room as quickly as possible. Her sense of urgency, dedication, and willingness to help made a huge difference. Gabriela, thank you for going above and beyond—you are amazing!

While the resort has areas that need improvement, employees like Gabriela are a true asset and deserve recognition.

Family_with_children

6/10

Pleasant

04 Jun 2026

Alejandro

The hotel and staff are nice and its food is excellent, but the layout and signage of the hotel is not very good. There are not that many elevators and not all of them take you to all the floors. Also, the bathrooms in the rooms are very small and uncomfortable although the rooms are big. They keep the housekeeping in the rooms to the bare minimum (make the bed and take the trash out) but they don't really clean well. If you enjoy the beach, don't choose this hotel. It is very rocky, not safe and very small area. We had a good experience with the staff (Sheyla Gomez, Levy, Stephanie) but we would not go back.

Family_with_children

8/10

Excellent

02 Jun 2026

Anna

The property was amazing once we got check in and got our luggage. The food was great, staff was very accommodating. The only downside was at check in room wasn’t ready. We had to wait over an hour for our room. Then once at the room luggage took 2 hours to arrive. I had to call front desk twice.

10/10

Exceptional

29 May 2026

Marquise

Everything was absolutely amazing and I want to visit again soon!!!

Family

10/10

Exceptional

27 May 2026

bruce

10/10

Exceptional

24 May 2026

Diane

Family_with_children

10/10

Exceptional

24 May 2026

Natalia

The hotel is pretty new, clean, and well maintained. The property is large. The beach is not very big, but it is very nice: clean and sandy. However, walking in the water without water shoes is not easy because there are many stones. I wish kayaking were offered more times during the day. There are many good food options. The staff is super friendly and helpful. Overall, this hotel is a wonderful place.

Family

10/10

Exceptional

20 May 2026

Angel Antonio

Everything was as expected, ideal to travel with children

Friends_and_family Family

10/10

Exceptional

17 May 2026

Barb

Property was lovely, restaurants were great, lots of options.

Family_with_children

10/10

Exceptional

15 May 2026

Melanie

Great staff and resort

Friends

10/10

Exceptional

07 May 2026

Keyana

Beautiful…..

10/10

Exceptional

05 May 2026

Darren

great time and wonderful staff

Family

10/10

Exceptional

04 May 2026

JESÚS RAFAEL

Muy recomendado. El lugar es cómodo, limpio y hay diversión para toda la familia.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Maria

This place surprised me in a very good way! I read reviews and I was a little hesitant about it. I had a wonderful time at Dreams and Secrets. Service was excellent! Happy staff always w a great attitude! Food was great! All restaurants were delicious. All amenities were great. Staff way friendlier than Secrets Akumal for sure! I highly recommend this hotel. I will be coming back for sure.

10/10

Exceptional

22 Apr 2026

Melissa Louise

Wonderful staff room service and loved that they came by our room many times to check on everything

10/10

Exceptional

13 Apr 2026

Brad

Much better than expected.

10/10

Exceptional

10 Apr 2026

KATARINA

Everything was amazing. From staff, to room, pools and food. Breakfast buffet had so many options and also lunch and dinner had many options at different restaurants and there are also many activities you can join.
Great place and we highly recommend it!!

Family_with_children

10/10

Exceptional

09 Apr 2026

Jill Lorraine

This is the best for families! All your needs are met on every level.

Family_with_children

10/10

Exceptional

09 Apr 2026

Pauline

excellent for family vacation. Beach and pool are great. No complaints. Gained only 5 lbs.

Family_with_children

10/10

Exceptional

09 Apr 2026

Troy

This place is HUGE and ideal for kids and families. The Buffet is amazing and there are many choices for meals. The staff is incredible at catering to your needs. Excellent kids club and fitness for adults too. Love the yoga on the beach.

Family_with_children

10/10

Exceptional

08 Apr 2026

Juan Pablo

El piso que tienen en el alberca es muy resbaloso!

10/10

Exceptional

06 Apr 2026

Sarah

Staff was fabulous. Hotel was beautiful and clean. Highly recommend the Kids Club - kids loved it and they communicate via WhatsApp if anything unplanned happens. Restaurants were beautiful and the food was very good, very fresh and good sized servings.

Family_with_children

10/10

Exceptional

05 Apr 2026

Alfredo

The staff is absolutely amazing all throughout the hotel. They go above and beyond in helping with anything related to your stay. In the pool area of the water park, Alonso did an awesome job of always been there at the right time for anything needed

Family_with_children

10/10

Exceptional

30 Mar 2026

Natasha

Everything was great. Restaurants had excellent food especially at the Secrets side. My son loved the kids club. Staff was very friendly

Family_with_children

10/10

Exceptional

30 Mar 2026

Christy

Everything was wonderful!!! No complaints!

8/10

Excellent

30 Mar 2026

ALEXIS

The pool areas were great Francisco help us at the Infiniti pool and was SUPER attentive. The rooms were super spacious especially if you have kids. If I’m being picky the bed was super uncomfortable it was sunken in. Overall, great experience great service. Would recommend 10/10.

Family_with_children

10/10

Exceptional

29 Mar 2026

Juan Felipe

en general., todo el servicio fue de primer nivel.. en los restaurantes toda la comida esta muuyyyyy rica.!!! la experiencia en general estuvo muy bien..!!!

Family_with_children

10/10

Exceptional

29 Mar 2026

Richard

Pool and waterslides awesome, kid's club staff were trustworthy, wish the kids club outdoor play area was available during our stay to make it more enticing for children to go.

10/10

Exceptional

28 Mar 2026

Tanya

Great for families! Food was good, clean and friendly staff

Family_with_children

6/10

Pleasant

25 Mar 2026

Luis

Had a great experience overall and really liked the room amenities. Only downside was the A/C had some issues, which was a little surprising, woke up in the middle of the night because of it. Hopefully that’s something that can be fixed in the future and bugs inside the room.

10/10

Exceptional

25 Mar 2026

Natalie Michelle

The staff were attentive, friendly, professional, kind, and very accommodating, helpful, and informative. We loved our stay. The food options were terrific. The room was bright and clean and comfortable. We had a great experience. Would definitely recommend.

10/10

Exceptional

23 Mar 2026

Rooney

Staff were outstanding. Property and rooms are great. Pools and water slides were amazing, especially if you have kids. Food is good!

Family_with_children

10/10

Exceptional

18 Mar 2026

lina otilia

Todo excelente

Partner

10/10

Exceptional

15 Mar 2026

Maribel

Great food, super friendly staff, amazing experience. Definitely will come back.

Friends

10/10

Exceptional

14 Mar 2026

selene

Nos tocó que nos recibiera Gustavo García, fue muy atento en todo el tiempo que estuvimos en el hotel, nos decía que restaurantes estaban abiertos y cuales no, las actividades que podríamos realizar y respecto al
Hotel la verdad nos encantó todo, como íbamos con una menor de edad tienen muchas actividades, toboganes, tirolesas, una zona de videojuegos.
La bebidas la verdad estaban muy ricas. Por lo general pedimos puras mezcalitas o tequila.
Las comidas una delicia todos los restaurantes.

Family_with_children

10/10

Exceptional

09 Mar 2026

Cesar

Todo muy vien

Family_with_children

10/10

Exceptional

07 Mar 2026

PAM

10/10

Exceptional

12 Feb 2026

Carly

This location is prime for surfers and the beach is not overly busy. The property is very clean, food is good and it was nice to find little spots to hideaway from the kids for a coffee/break. Very well designed though a massive property (prepare to get your steps in). Our room was near/over one of the outdoor restaurants so we were woken to dragging furniture at 5am. other than that it was a great resort!

Leisure Family

8/10

Excellent

06 Feb 2026

David

Great staff, good food selection, clean, spacious and beautiful oceanfront

Leisure Family

10/10

Exceptional

03 Feb 2026

Rubén Eduardo

Comida excelente, atención de todos los trabajadores fenomenal, instalaciones, muy recomendable

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Otis

Room was nice and so

Leisure Family

10/10

Exceptional

02 Feb 2026

Nadeja

The room was spotless and the staff was amazing. I wish I could’ve stayed longer,

6/10

Pleasant

21 Jan 2026

Anh

Room was good. Service was good. However it’s very confusing getting to room and to/from the restaurants.

Leisure Family

10/10

Exceptional

05 Jan 2026

Rebecca Ann

This was a last minute trip to a resort I knew very little about. It’s the first all inclusive I’ve ever booked always having shied away for fear of bad, bulk food and other guests who may have over indulged. My visit to Dreams Bahía Mita put those fears to rest. Dreams is a family friendly resort with areas for active families and quiet seeking individuals/couples. It has some of everything and the resort is brilliantly designed to separate spaces and keep congestion and noise to a minimum. The restaurants offer something for any one, Mexican, Italian, sushi, cafe/sandwiches, sweets, there is one buffet that offers all of the above. Extremely clean, quiet, beautiful, and very friendly staff. I also recommend the hydro therapy and massage. I will definitely be back.

Leisure Self

6/10

Pleasant

04 Jan 2026

Natalie

Balcony was view of swamp and parking lot

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Andrea

The view from my balcony was incredible. The hotel is isolated but also has everything you need so you don’t feel like you’re missing anything. The good drinks and service were wonderful. I would definitely recommend it to others

Leisure Self

10/10

Exceptional

15 Dec 2025

Arnulfo

All was great . Friendly staff beutyfu

10/10

Exceptional

14 Dec 2025

Darlene

Clean room, the staff were kind and helpful!

Friends_and_family Friends

10/10

Exceptional

11 Dec 2025

Aaron

Amazing everything, especially the food. Will go back

Family_with_children

10/10

Exceptional

09 Dec 2025

Nshan GARY

Great hotel with all the amenities

Leisure Partner

4/10

Poor

07 Dec 2025

Daniel

It was alright

10/10

Exceptional

01 Dec 2025

Alma

Nice Place. We enjoyed pools and great food

2/10

Poor

01 Dec 2025

Wayne

The whole stay was horrible and I want my money back.

10/10

Exceptional

20 Nov 2025

Stacy Lynn

The food was amazing and the hotel was clean.

Leisure Partner

6/10

Pleasant

19 Nov 2025

Chelsea

Customer service could definitely be improved.

Leisure Family_with_children

8/10

Excellent

09 Nov 2025

Erica

Toto excelente hotel, restaurantes,ambiente super ,

Partner

10/10

Exceptional

08 Nov 2025

Shawn

All the staff were super friendly and helpful.

10/10

Exceptional

01 Nov 2025

JIN RYUNG

Fantastic swimming pools, delicious food, and the warm welcome of the staff.

10/10

Exceptional

27 Oct 2025

Cory

Loved spending time at the resort - absolutely excellent staff and clean facilities.

Leisure Partner

10/10

Exceptional

25 Oct 2025

kathy

Very good cocktails . everything imaginable

Leisure Family_with_children

10/10

Exceptional

24 Oct 2025

brett

Overall this is a 5 star property without question. We have stayed here once before in 2021and were very excited to come back. The only down side is, unless you do the preferred club level, or sit through the time share speech, which they say is an hour but lasts 2. Thats the only way you’ll be able to eat at all the restaurants. Highly recommend the French one.

This was our first time at the property with a baby and I will say it was a great experience. My only thought, is everyday they do fun dance parties and entertainment in the secrets pool and nothing in the dreams pool. I just don’t understand why they don’t do any of that for the family side.

Also the surf is incredible, just steps in front of the resort. If you want to save some money, rent a board across the street from the resort.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Cassandra

front desk staff can be friendlier .

10/10

Exceptional

22 Oct 2025

Tessa

We stayed in a preferred Ambition Suite with panoramic views. The room was gorgeous and we loved the plunge pool on the balcony. The service we received from everybody on the property was next level and we enjoyed the food options. We had a couple excellent dinners at El Patio and really loved the food at Bahia Bites. We traveled with a toddler and felt that the property was really accommodating. She had an absolute blast and so did we.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Fellekech

Very friendly people, clean and very nice.

Leisure Family

8/10

Excellent

13 Oct 2025

Jesus

Great staff!

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

Monica Gijon

El personal muy amable y servicial

Leisure Family

8/10

Excellent

06 Oct 2025

Luis

There was construction being done only feet away from our rooms front door at an adjacent condominium building. Understandable if construction would run during the day while we were at the different amenities but the hours were ridiculous. We would hear construction noise all night and stopping around 3am. Other than this everything was great.

Leisure Family_with_children

10/10

Exceptional

05 Oct 2025

Johnathan

The employees were very courteous and friendly. Great service

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Mohini

I stayed at Dreams Bahia in Puerto Vallarta this past June for a friend’s wedding, and it was absolutely amazing! The staff went above and beyond to make sure everything ran smoothly for the wedding group everyone was so accommodating, friendly, and attentive. From the check-in process to the wedding events, the service truly made the experience unforgettable.The resort itself is beautiful, with plenty of dining options, fun activities, and relaxing spaces. It was the perfect setting for a destination wedding and a getaway. The only thing to note is that June was very hot and humid, so definitely be prepared for the heat if you go around that time , lots of water and shade helped.

Overall, I couldn’t have asked for a better experience. Everything was well taken care of, and the memories made here will last a lifetime. Highly recommend this resort for weddings, celebrations, or just a vacation

Leisure Family

10/10

Exceptional

02 Oct 2025

JESUS

Si, increíble para los niños. Hay actividades

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Cesar

Good

Leisure Family

2/10

Poor

18 Sep 2025

Marcela

Not worth it

Terrible service, reduced food options

Friends_and_family Family

6/10

Pleasant

18 Sep 2025

Daniel

mal servicio

Muy mal servicio, los meseros te atienden de malas, te quieren cobrar cosas extras por una mejor atención, no hay camastros para la capacidad de gente, espera de 1 hora para entrar a restaurantes

Partner

6/10

Pleasant

17 Sep 2025

Daniel

Good Comfort, but Needs Attention in Key Areas

The hotel has several areas that need improvement. The elevators near the restaurants do not have air conditioning, making them very hot and uncomfortable. Additionally, access to the breakfast area is limited to a single entrance without a ramp for strollers or wheelchairs, which is an accessibility issue. Overall, accessibility is poor for strollers or people with reduced mobility.

During our stay, the buffet was closed for a private event, overcrowding the other restaurants and affecting the service. We were also surprised when the laundry service knocked on our door at 11 p.m., despite not having requested it. The wet floors are dangerous due to how slippery they are, both around the pool areas and in the bathroom floors of the rooms. Furthermore, the valet parking leaves vehicles outdoors, which is not ideal.

In general, there are many aspects to improve in order to be considered a luxury hotel.

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

ARACELI

Great family hotel. Food was fantastic. Kids and adults were happy. Will come again. The staff was great!

Leisure Family

10/10

Exceptional

16 Sep 2025

Alejandra

Habitaciones bonitas y amplias, playa bonita aunque con algo de piedras, comida variada y rica, solo me gustaría que agregaran más variedad de mariscos. El personal en su mayoría amable. El restaurante Nebiolo excelente. Si me gustó en general

Leisure Family

6/10

Pleasant

13 Sep 2025

Araz

I enjoyed overall my stay the beach is beautiful, the food was OK , however the alcohol was watered down we didn’t even taste the alcohol. I got sick second day of my stay due to the tap water that was mixed in the alcohol even though I had bottled water everywhere they didn’t notify us there was tap water mixed in the alcohol. Also we found a bug on our pillow after cleaning crew serviced our room. We threw the pillow on the floor without reporting to front desk and the next day same pillow was placed back on top of our bed when the room was serviced again. I would rate cleanliness as overal hotel 5/10.

Leisure Friends

10/10

Exceptional

11 Sep 2025

GILBERTO

There is always something to do, lots of places to eat, I really really recommend staying here. It was really worth it.

10/10

Exceptional

09 Sep 2025

Miguel

Overall everything very well. However, the walk from the rooms to the beach is very long with no elevators. At the obelisk area. They need to improve that

Leisure Partner

8/10

Excellent

31 Aug 2025

Jonathan

Too many upsells , people pushing hard

Leisure Family_with_children

10/10

Exceptional

29 Aug 2025

Alexandra

A great place for kids