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Trivelles Mayfair

Manchester · United Kingdom

230 Wellington Road North ManchesterView location

6.6/10Good539 Reviews
Cleanliness6.8/106.8
Service7.2/107.2
Comfort7.0/107.0
Condition6.2/106.2
Location10.0/1010.0
Neighborhood7.4/107.4
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Trivelles Mayfair

Trivelles Mayfair, stockport is situated just a 5-minute drive from Stockport city centre and 10 minutes’ drive from Manchester Airport. It provides free parking and free Wi-Fi in all rooms. Rooms at Trivelles Mayfair, stockport all include TVs with Freeview, bathroom toiletries, hairdryers, and tea and coffee facilities.

Manchester city centre is just 15 minutes’ drive, Heaton Chapel Rail Station is just a 10-minute walk, and the A6 motorway is immediately accessible from the hotel.

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Located in Stockport (Heaton Chapel), Trivelles Mayfair is within a 10-minute drive of University of Manchester and Manchester Museum. This hotel is 5.1 mi (8.2 km) from Manchester Art Gallery and 5.5 mi (8.9 km) from Bridgewater Hall.

Make yourself at home in one of the 33 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.

Featured amenities include express check-out, a safe deposit box at the front desk, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 16 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 11:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: GBP 10 (subject to availability)
    • An in-room safe is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Plaza 2 km / 1.2 mi
Edgeley Park 3.1 km / 1.9 mi
Didsbury Park 4.4 km / 2.7 mi
The Christie 4.5 km / 2.8 mi
Wilmslow Road 4.7 km / 2.9 mi
Platt Fields Park 5.2 km / 3.2 mi
Royal Manchester Children's Hospital 6.3 km / 3.9 mi
The Monastery 6.5 km / 4 mi
O2 Apollo Manchester 6.5 km / 4 mi
Whitworth Park 6.7 km / 4.2 mi
Manchester Academy 6.8 km / 4.2 mi
Contact 6.8 km / 4.3 mi
University of Manchester 6.9 km / 4.3 mi
Bramall Park Golf Club 7 km / 4.4 mi
Manchester Museum 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 33
  • Family rooms
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • 24-hour security
  • Smoke detector
  • Hotel safe
Show 6 more facilities & services
  • Towels and bed linen
  • Smoking area
  • Fax
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Self check-in
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Trivelles Mayfair

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Trivelles Mayfair

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST

    Photos are not available for this room type.

    Trivelles Mayfair

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Trivelles Mayfair

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Trivelles Mayfair

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Trivelles Mayfair

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST

    Photos are not available for this room type.

    Trivelles Mayfair

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Trivelles Mayfair

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Trivelles Mayfair

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Trivelles Mayfair

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Trivelles Mayfair

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Trivelles Mayfair

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Trivelles Mayfair

6.6
Good
539 Reviews
Cleanliness
6.8 /10
Service
7.2 /10
Comfort
7.0 /10
Condition
6.2 /10
Location
10.0 /10
Neighborhood
7.4 /10
Amenities
6.0 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Elle
Stay here alot amd always have a good Stay. Highly recommended
10/10
Exceptional
05 Jul 2026
Bethan
.
Self
2/10
Poor
02 Jul 2026
Scott
The room and corridors stunk of cigarette smoke. Id recommend only staying if you’re truly desperate.
6/10
Pleasant
14 Jun 2026
Stephen
Servicable, but not great. Shower was falling apart, no one available on reception for check out. Corridors smelt of cigarette smoke and the fire alarm went off at 5:20 in the morning. The vending machine advertised was empty, there are stains on the ceilings and burn marks on the floors. Very much in need of a makeover.
Partner
8/10
Excellent
08 Jun 2026
Penny
We picked this hotel as we have stayed before and it was a convenient location for our trip.
It’s not the Ritz but clean and comfortable and relatively cheap compared to other hotels in the area for that weekend There is free parking too. The receptionist was polite on arrival
Partner
8/10
Excellent
17 Mar 2026
stephen
good
6/10
Pleasant
15 Mar 2026
Patrick
Dated hotel, cheap but musty
Friends_and_family Family
2/10
Poor
10 Mar 2026
Michael
My room was still being cleaned when I checked in at 3:30

Aspects of the room are in need of repair including bathroom fixtures, the shower did not work properly and was covered in rust and the floor covering was coming apart


My shower seemed to activate the fire alarm despite keeping the door closed. The fire alarm was deactivated while I was preparing to evacuate and then a member of staff came to the door and just started shouting “open the window” without any other communication

In the main room the floor had a series of brown stains on the floor

I did however appreciate the incision of a fridge, microwave and kettle in the room.

The room was cheap, but I would certainly never come back.
Self
6/10
Pleasant
27 Feb 2026
Neil
Room was okay for what I paid. Got exactly what I expected at this price range. Location good for my needs on the day.
2/10
Poor
20 Feb 2026
Scott
Staines on sheets hair on pillows dirty walls funny smel would never stay there again
Self
8/10
Excellent
10 Dec 2025
Fahim
The room was clean
Self
2/10
Poor
27 Nov 2025
Paul
No hot water water, room was dirty, noisy from the road and in disrepair
Business
10/10
Exceptional
27 Nov 2025
Nick
The room was clean and plenrty of fresh clean towels. Lack of plugs by the bed.
Business
8/10
Excellent
21 Nov 2025
Gerard
Clean room and polite staff but shower was just above human temperature.
Leisure Self
2/10
Poor
16 Nov 2025
Craig
Room wasn’t very clean carpet very dirty. Microwave had 2 boxes of left over pizza and chips left in it absolutely disgusting. No heating in bathroom. Radiator wasn’t working in bedroom had small electric heater but not the best as dried the air! No where to hang coats. Bits of old coffee and sugar left on tray with condiments on. Tiles in shower and shower tray dirty and had mould toilet seat broken. Very few amenities in room no mirror in room only one in bathroom. Carpets in corridors were all filthy too! Only good thing about it was the helpful receptionist very pleasant check in but glad too check out . Made some of the worst Blackpool b&bs look 5 star! From the outside it doesn’t look like it is looked after as it has 2 conservatories one at front and one at rear some windows at front bored up and others at back are all white washed.
We booked as was free parking and easy access via bus into Manchester for the Xmas markets.
Partner
2/10
Poor
06 Nov 2025
Paul
Parking free next to hotel
Business
2/10
Poor
05 Nov 2025
Paul
* No toilet roll in room
* Absolutely nowhere to hang clothes
* Shower was cold and no way of making it warm
* Carpets are disgustingly filthy
Business
6/10
Pleasant
27 Oct 2025
Neil
Good location for needs. Only interacted with one staff member. Room was cold. Water in shower was cold
Leisure Partner
6/10
Pleasant
26 Oct 2025
Alex
First time staying here did the job I needed it to for 1 night . Easy bus access into Manchester across the road also hotel is walkable from Stockport station too! Room did the job had microwave too not that I was there long enough to use it but still handy.
Leisure Self
10/10
Exceptional
20 Oct 2025
Samuel
Good
Friends_and_family Friends
8/10
Excellent
19 Oct 2025
Trevor
Nice comfy basic hotel with easy access to Manchester airport.
Partner
8/10
Excellent
23 Sep 2025
Brian
Very pleasnt
Business
8/10
Excellent
20 Sep 2025
Kev
Cheap and convenient for a one night stopover when taking our son to uni. Went out for excellent tapas locally in the evening before heading home on the morning. Staff were friendly and the room was clean enough for the money. Would recommend without costing too much.
10/10
Exceptional
10 Sep 2025
Bethan
.
Business Self
10/10
Exceptional
05 Sep 2025
Imran
Staff very helpf
8/10
Excellent
01 Sep 2025
Iain
Fine for spending a few nights to sleep, bed a little lumpy
Business_and_leisure Self
10/10
Exceptional
28 Aug 2025
Margaret
Staff are friendly, quiet and discreet. Very helpful when needing something.
Very safe place to stay. Mxxx
Self
4/10
Poor
12 Aug 2025
Christopher

Not recommended

I'm really not picky, and don't expect much when the prices are low. But I do expect the basics: a safe, clean, reasonably comfortable room, and that was lacking here. I wouldn't stay again.

Pros: Nice staff at check-in, easy and free parking. Well located.

Cons: Room smelt of smoke, mattress the most uncomfortable I've ever slept on, wardrobe fell onto me when I opened the door, shower cold in the morning.
Business
4/10
Poor
11 Aug 2025
Matthew
.
Business
8/10
Excellent
09 Aug 2025
Ryan
Value for money.
Leisure Self
8/10
Excellent
27 Jul 2025
Emmanuel

Great value

Great room at an affordable rate. Surroundings are quiet.
6/10
Pleasant
25 Jul 2025
Suzanne
Room dirty- hand smudges on 2 of the walls, stains on carpet, toilet wouldn’t flush properly, shower stains. Just felt very unclean. Very unkempt run down place in general. Bins overflowing outside.
Leisure Friends
2/10
Poor
23 Jul 2025
Tahira
Not clean
10/10
Exceptional
22 Jul 2025
Eleanor
Lovely quiet hotel with everything you need. It was very hot in my room but it was the hottest days of the year during my stay and thankfully it cooled down at night. Shower was great. Staff were friendly. 20 minutes walk from stockport town center so ideal location
Self
8/10
Excellent
19 Jul 2025
Matthew
.
Business
10/10
Exceptional
19 Jul 2025
Nana Kwame
Safe place to be.
4/10
Poor
14 Jul 2025
Ibrahim

Feedback

Shower was broken. Room was not clean
Business
6/10
Pleasant
12 Jul 2025
Aneela

Will not be going there again

Staff was helpful but the place stinks with the Pee smell we hat to change the room because of that I don’t think I will be using them again sorry
Partner
2/10
Poor
29 Jun 2025
Kuldip
Manager very rude not help full
Partner
10/10
Exceptional
18 Jun 2025
Diane
Clean nice staff easy parking
8/10
Excellent
17 Jun 2025
rebecca
This place was lovely to stay at,staff were nice and friendly,it quiet and peace full,it definitely doesn’t look like you think it’s going too,I would definitely stay again
Leisure Family
2/10
Poor
14 Jun 2025
Stewart
The hotel is absolutely disgusting - the room had flies, stank of mould, wasn’t clean and is extremely dated. The worst part was that the bedroom door didn’t lock properly though so it felt very unsafe.
Self
10/10
Exceptional
13 Jun 2025
Indu
An upgrade was given as I had a change of plans to my stay as a refund couldn't be processed. Really appreciated
Leisure Self
6/10
Pleasant
09 Jun 2025
Wyatt
The accommodation is basic. It is clean and access is easy. It is very fairly priced. Useful having a car park on site. The bed was comfortable and the shower was good. Perfectly adequate for our needs.
Partner
8/10
Excellent
03 Jun 2025
Ciaran
Very friendly staff, surprisingly quiet area.
Business
6/10
Pleasant
01 Jun 2025
Mo
Good
8/10
Excellent
11 May 2025
stefan
On-site parking, but the bed was a bit lumpy
Leisure Partner
2/10
Poor
28 Apr 2025
Deborah
Dirty, fresh blood on towels and on quilt cover! , when i removed cover , bad dirty stains on duvet horrendous, dusty, hard to find any receptionist, stunk of old smoke, yukky dirt ridden smelly unsafe due to blood stains poss hepatitus, aids, scabies who knows ! Not a good place
Leisure Family
2/10
Poor
27 Apr 2025
Nick

AVOID

The room was terrible, very small not even a chair to sit on, room temperature was very high, the room it's self was not particularly clean either
Friends_and_family Friends
8/10
Excellent
30 Mar 2025
Paul
Fairly basic budget hotel, clean, attentive staff very helpful, you pay for what you get, good price
Leisure Self
8/10
Excellent
16 Mar 2025
Mike
Perfectly adequate for a sleepover. Better than it looks from the roadside! Staff were pleasant. Parking is good. Rooms are good. Facilities are good. Would stay again.
Leisure Family
6/10
Pleasant
07 Mar 2025
Lukey
Receptionist was welcoming however the room and facilities were very poor
8/10
Excellent
03 Mar 2025
afreen

Clean warm good place to stay

We had a problem at home with electric therefore needed to stay close to stockport due to work next morning.we’ve stayed here once before, it’s a nice cosy hotel room spacious room 106. We needed a microwave and initially was put in a room without one. However kind lady on the reception helped with this request hence room 106. Shower was excellent for me. Bed was not comfy felt small as my husband is tall, Mattress was springy. Overall got what we needed thanks a lot.
Partner
8/10
Excellent
16 Feb 2025
Amy

Great value stay

Was very nervous after seeing the other reviews but as we were on a very tight budget we went for this as the cheapest option in stockport, but I was pleasantly surprised, the check in was great, the gentleman who checked us in asked if we wanted an upstairs or downstairs room and was really lovely. We were in room G01 and it was a lovely big room with the addition of a living room area. I think this would have been lovely in the summer but in Feb it is VERY cold so we didnt use that room, the bed was very comfortable and clean, would have liked a thicker quilt for thsi time of year as it was very chilly in the room. But I think this stay was great value and we were made to feel very welcome.
Partner
10/10
Exceptional
11 Feb 2025
Verified traveler
Friendly staff great sized clean rooms comfy bed big fridge great value for money
2/10
Poor
08 Feb 2025
Tim
It was just a base to have a sleep before an early flight, check was quite quick however didn't find the guy on the reception very welcoming, he said we was in the attic room then changed us to a different room. We was next to a family room and the walls are thin so could here the TV from their room at first but this wasn't too much of a problem however an hour later all we could here was them screaming at each other ( my guess brother and sister arguing) this continued until around 1am when we was up at 4am for the flight. The room was fairly big but not spotlessly clean, bed comfy but pillows awful. The bathroom was really badly configured and shower cubicle had a curtain instead of a door causing a flood in the whole room when having a shower, toilet very close to wall and toilet tissue holder in a very weird place behind the toilet. The heater in the toilet also didn't work. Just pay a bit extra and stay somewhere else!!
Leisure Partner
2/10
Poor
07 Feb 2025
Breakdown
Booked hotel get to hotel to be told there fully booked
Business Self
10/10
Exceptional
29 Jan 2025
Graham

Great stay for work

Great stay for work. 5 minutes from Stockport. Clean comfy room, easy car parking.
Business Self
4/10
Poor
24 Jan 2025
Karen
Limited electric sockets which one was broken.
Shower fittings were leaking badly. Beds were squeeky and made a noise everytime you moved.
Hotel in need of general updating.
Business_and_leisure Family
10/10
Exceptional
13 Dec 2024
Tsega
The cleanliness is very welcoming
10/10
Exceptional
01 Nov 2024
Kim

Great

I would definitely stay again just what I needed comfort clean room thank you
Business
10/10
Exceptional
23 Sep 2024
Eric
Really nice hotel staff friendly beds comfortable
Friends_and_family Friends
4/10
Poor
14 Sep 2024
Verified traveler
Walls are too thin, bathroom size too tiny, couldn’t get anyone to clean the room while I was out, service was poor
Partner
2/10
Poor
12 Sep 2024
Molly
Already stated
Leisure Partner
2/10
Poor
12 Sep 2024
Molly
Damp everywhere , loud , noisy , staff members extremely rude and sarcastic , I got told to wash their cutlery in the sink of the hotel room instead of bringing cutlery down to be cleaned by them (as it’s their job to do so) , lamp didn’t work , WiFi never once worked , I wasn’t allowed to bring anyone in my room apart from me and my partner even to go grab something from my room , my partner got told he wasn’t allowed any towels by the manager , there’s nobody at reception to help from 11pm till 12pm which I don’t find quite appropriate being there’s a hotel full of guests that might need customer service through the night , water didn’t work in a room so I asked to move rooms and got spoken to rudely because of that issue , the water regardless of what room takes 30 minutes to an hour to get warm
Leisure Partner
2/10
Poor
30 Aug 2024
Michelle
Very shabby & tired hotel
Leisure
10/10
Exceptional
27 Aug 2024
Wendy
The only problem was the difficulty in drawing the curtains both mornings
Leisure Self
2/10
Poor
26 Aug 2024
Stewart
This is NOT as described is not a 3 star hotel or a serviced apartment

There was a broken tray and lamp that I could have cut myself on they should have been replaced

There was no night staff or security so I had to sleep outside my room from 3 am to 11 am on Saturday despite reception saying I can access the hotel at anytime

When I ask reception what the issue was with the keycard it was only programmed for one night rather than three

I then had to explain 3 times I was staying for three night not 1 and get the card reprogrammed

There was no one there yesterday when I tried to check out and complain at 10:50 am


The customer service is zero
The training is poor for staff as per the key issue

The standard of maintenance and cleanliness of the Room is NOT as describe or acceptable

The fact there are no staff on after 11am made me feel unsafe and if there was a medical episode or the hotel had a flood or fire there is no staff or managers there

The outside of the building looks as if the place has been closed down

There was dust in the lamp and other areas that set off my asthma and Bronchitis

Limescale in the kettle made me sick

There are marks on the pillows quilt and mattress

The toilet brush was dirty and should have been replaced

I require a FULL refund
Self
8/10
Excellent
21 Aug 2024
Caroline
Great location good room size, friendly staff
6/10
Pleasant
11 Aug 2024
Verified traveler

Stockport Hotel

Bathroom very small, leek on toilet.
Room was adequate for our purpose.
Fridge and microwave very useful.
Partner
4/10
Poor
05 Aug 2024
Verified traveler
Check in, staff, etc was all fine/average, room well equipt with a kettle and chair, everything was fine for a weekend away except the bed, it was so thin, so full of springs, with an additional ridge across the centre where the bedbase pieces met, I hardly slept the first night.
10/10
Exceptional
03 Aug 2024
Shane
Thank you for good stay
10/10
Exceptional
28 Jul 2024
kerry
Worth the price
Leisure Family
2/10
Poor
24 Jun 2024
Alice
The hotel was nothing like the photos. It is boarded up at the front and overgrown.
The room had dirty bedsheets and was very unclean. It was incredibly hot and smelt of smoke. It felt rather unsafe. We found bloody tissues left on the stair.
Would not recommend anyone staying here. We left after 1 night and it was not cheap.
Leisure Friends
6/10
Pleasant
12 Jun 2024
Syed Arshad
Close to city
10/10
Exceptional
02 Jun 2024
Manoj
It was all in all a good experience I would say.
Bath door was broken and while having a shower the water tends to spray outside. Other than that it was a pleasant experience.
Business Partner
8/10
Excellent
22 Apr 2024
Lesley
Sadly the outside area let the place down. Time and a little money spent on this would make a huge difference, especially when you first arrive.

Sweeping up, and planting out some tubs would vastly improve ‘kerb appeal’

As for the interior, little chips off door frames, and marks on walls could do with attention.
Carpets generally could do with a bit of a clean.
However the warm welcome we received, and efforts to accommodate our group was excellent!
Thank you.
Leisure Family
8/10
Excellent
25 Feb 2024
Christian
I Enjoyed my weekend stay the room was nice and the receptionist was friendly. The only thing that was a complete let down was the WIFI it was completely useless and didn't work.
Leisure Self
4/10
Poor
19 Feb 2024
Scott

Check information provided is true before booking.

Didn’t stay.
I had booked this for my daughter and a friend to stay as they were going to a concert at the AO Arena, and the Hotels.com site said it was only a. 13 minute drive from this hotel. After calling Uber and various other taxi firms, it turned out it was a 37 minute drive. So we had to arrange some accommodation nearer. I called the hotel for a refund as it was false information they were providing. Only to be told that it was a non-refundable booking.
6/10
Pleasant
18 Feb 2024
Irene
Stayed 2 nights. Room was not serviced.
Leisure Friends
10/10
Exceptional
18 Feb 2024
Verified traveler

Happy

Brief check in, room was perfect
Self
2/10
Poor
24 Jan 2024
Verified traveler

Dreadful

Soon as you walk in it smells through yhe corridors. First room i was given stank of drugs, stained carpet, uneven floor in the bathroom, wall and ceiling coming away and to top it off... blood stains on the radiator.

They refused to refund me but did move me into a different room on the ground floor and this was clean and fine. However the radiator was broken on full and the door didnt lock or close properly, so had to prop a chair against it.

Avoid this place at all costs.
Business
6/10
Pleasant
24 Jan 2024
Verified traveler

Seriously needs some TLC

WiFi doesn’t work, facilities nonexistent, room and hotel are in a terrible condition and desperately need some TLC
Business
2/10
Poor
21 Jan 2024
Verified traveler

Unpleasant stay.

The staff when they were actually there seemed disorganised. The hotel itself was generally unclean and unwelcoming. One room had damp, another had a hole in a door. In the morning the room cards stopped working, staff aren't on reception 'til three. They have two numbers on the reception to assist in the absence of staff, both numbers went straight to voicemail.
6/10
Pleasant
23 Dec 2023
GARY

Noisy

Woman shouting all through the night
Business
2/10
Poor
14 Dec 2023
Andrew

Not what it seems

Photos need to be updated for this hotel. It’s a bit rougher than shown. Decided not to stay & after check-in gave my key to a homeless guy.
Friends_and_family Friends
6/10
Pleasant
10 Dec 2023
Verified traveler

Not somewhere I’d go back to .

I was disappointed by the stay, I felt it was dirty and needed more care. The check in was not experience and the area was poorly manned if you wanted to be early too.
The room was mediocre for the price with not enough towels.
Partner
2/10
Poor
10 Dec 2023
Verified traveler

Worst hotel in the area

This might be the worst hotel I’ve ever stayed in… the toilet was on a slant so it felt like using it in a hill. The shower had mould in and leaked. Plug sockets didn’t work. Bed was just lying on springs. Guy came knocking the door at 10:30am complaining that we needed to check despite the booking saying 11:30? Guy was rude. Definitely wouldn’t stay again and would avoid
Partner
2/10
Poor
07 Dec 2023
Ana Paula

Horrible and unsafe hotel!

Terrible experience, reception empty about 8pm, I was shouting for someone to check in, after long time a guy came and he told me I should call in a phone, but I did ring , but unresponsive. Bad room, door’s not locked ( unsafe ), bad condition’s toilet, broken mirror, old matress ( my back suffered a lot!) . Don’t reserve, I ‘ve paid almost £100.00 per night for this dirty, unsafe and horrible room!
Business
2/10
Poor
20 Nov 2023
Lucy

AVOID

Car park not that big so arrive early… reception rarely has staff there and they don’t answer the phone when you ring for them. When the staff do arrive it’s like going to Karen’s diner…
Rooms are dirty, warm and smelly, curtains were filthy and crispy they were that dirty. Window did open as the lock was broken tho! Hairdryer in every room is a lie… you have to go and ask for one then wait your turn as they have a couple that they hand out…mine never arrived despite requesting it. Don’t be fooled by the midday check out it’s 1030 and they are banging on your door at 1031 (only time you will see staff!) 12 of us stayed but only one key per room so if your sharing come back together or one will get locked out and will have to sleep outside as there are no staff around to let you in… you may get lucky and another guest will let you in but if your like one of our party whose room has someone dead to the world in it you will find yourself sleeping in the corridor. You will leave the bathroom dirtier than you entered it and good luck going to the loo… For a half decent nights sleep get super drunk which still may not do the trick.
Friends_and_family Friends
2/10
Poor
10 Oct 2023
Lauren
I spent 2 nights at the Trivelles Mayfair as I was in the area for work. When I first entered the room it had an odd smell and was very warm. The wardrobe was situated in the most awkward place but that wasn’t the worst thing.

On my last night I noticed a small clear packet that had been shoved down the chair in the corner of the room. I looked closer and saw it was a clear packet which contained a white powder.

It takes a lot for me to complain and I looked past the other unclean aspects of the room. However, I honestly find this disgusting, unprofessional and inexcusable. Clearly the housekeeping is not at all thorough. And I am just glad I was travelling alone and not with family including younger members!

After seeing this I could not wait to leave and was contemplating sleeping in my car. After seeing everything I felt like I didn’t want to walk on the floor even in socks let alone barefoot after a shower. The shower was either freezing or red hot. There was also no hairdryer in the room/bathroom which was stated there was.

I did have another 3 nights booked for the following week however I have cancelled this stay due to feeling unsafe and from what I have seen of the room and the rest of the hotel very unhygienic!

Wish I had read the reviews!
Business Self
8/10
Excellent
01 Oct 2023
Tim
The room was spacious and comfortable. The bathroom was good with a great shower. Overallbthe room was clean, but a couple of surfaces had been missed. The bed was very comfortable. The staff member on check-in was very friendly. The location was perfect for getting to Manchester and Stockport by bus, train or car.
Leisure
4/10
Poor
23 Sep 2023
Mike
Bed linen not fresh - hair from last occupants evident
Business Self
2/10
Poor
14 Sep 2023
Cheryl

Never ever again smelly dangerous hotel

My friend cheryl booked this hotel for me what can i say wont be returning wont be recommending avoid at all cost however if you like sleeping on wee stained mattresses and questionable dried white body fluid then this is the hotel for you staff where helpfully if you could find a staff member the hotel run down smelt really bad to the point i went a bought air fresher blankets and pillows for myself and my other friend in the other room budget hotels yes but health hazardous i was biten through the night on my face disnt dare use the shower cable ties holdnthe shower head was concering if we could have got another hotel we would felt gulty leaving the girl who had to attempt it for a second evening.
Friends_and_family Family
2/10
Poor
14 Sep 2023
Cheryl

Avoid this hotel faulty towers

When first hot the property we where really confussed about it as the images that where advertise where not what we go. The hotel was boarded up on many of the wondows when we got in the car park we sat a conservatory with whitened out windows and disgusting dirty mattress up against them. Now i had booked 2 room a twin fir 2 night and single room for one as myself and my friends where attending a very special event. When got reception the young was quite rude and very stand offish. When walking to the hall way the smell was so pungent mould smoke and not plesant when got to room wesaw stains the sheet as we pulled back i nearly died the was not mattress protector they was pubic hair urine stains blood stains and some questionable white dried stains. I went to reception as if they had a clean room so he show us to another room admittedly slightly cleaner. Damp on the cleaning carpet was matted and matress covered in stains couldnt walk around barefoot our foot ware stuck to the carpet. The next curtain witch i amsume should be white was dirty brown and stunk the first night i was biten all up my legs as was my froend in the other room fliwing morning went to make a coffee and i got an electric ahock from the kettle then the extension wire in the wall sparked we trued to tell some one bit they where not interested if i could have booked another hotel i would of disgust there are some many more faults with it but environmental health should shut it down
Friends_and_family Friends
4/10
Poor
12 Sep 2023
Verified traveler
Check in staff were wonderful, but this is the worst hotel I've ever stayed in. The family room was in a dark, stuffy attic, and I had to carry heavy luggage up and down the stairs, as there's no lift. My card didnt work, and as reception isn’t staffed until 11am, I had to sit for ages waiting for someone to fix my card. The contact phone numbers left on the wall got no reply.

Beds were not made or changed in the entire stay (3 days)

The area is pretty grim with nowhere to eat or shop for food, other than a petrol station and takeaway about half a mile walk away.
Leisure Family
4/10
Poor
08 Sep 2023
Paul
I arrived at the property on the Monday evening and was left waiting outside for a good 10mins, as there was no-one on reception to open the doors, which you had to ring a bell for to gain access.
The room that I was given was up in the eaves, with only one skylight window. The blackout blind on it was tatty to say the least. The carpet in the room was so old and dirty that I didn’t want to walk on it, even in socks.
The bedding, although clean, had several hairs on the pillowcases, likely from the housekeeper.
The en-suite floor was in a state of disrepair and again, I didn’t want to walk on it in bare feet. The shower head was full of limescale and the shower heat control was awful. It was either scalding hot or too cold. Any slight movement on the control handle would send the water temperature to the extreme in either direction.
Apart from that, the bed itself was comfortable and the tiling in the bathroom was at least clean and tidy.
All in all, the whole property inside and out, is in a state of disrepair and in need of investment to bring it up to a habitable standard imo.
2/10
Poor
20 Aug 2023
kate
Absolutely filthy throughout and very run down. Not as photos.
Leisure Family
6/10
Pleasant
27 Jul 2023
Verified traveler

Change your mattresses.

Big TV with freeview was excellent. The microwave, fridge and a kettle all very useful. The bed needed a new mattress, I could feel every spring. So overall disappointing. If it had had a comfortable bed it would have been good value.
Self
2/10
Poor
25 Jul 2023
Mrs M I
Customer care Zero especially for those arriving after11pm

We had no choice but to book it a second time just to give them a second chance. During our previous stay the communial staircarpet smell terrible. Smoking was being done in the bedrooms and no wifi even though advertised. We all had to congugate in the very small entrance lobby inorder to get wifi.
Partner

Location & surroundings

Trivelles Mayfair
230 Wellington Road North Manchester, Stockport, United Kingdom

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Trivelles Mayfair

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