Name: Pendulum Hotel
Address: Weston Building Sackville Street, Manchester, M13BB, GB

10/10

Exceptional

23 Jul 2026

simon

The room was a bit crampt. But good overall

8/10

Excellent

19 Jul 2026

Hessam

The staff was amazing. The room was small but clean and tidy. It has an iron in it, which had not been listed on Expedia. So, I’d brought my own iron, which took so much space in my carry-on.
Every day, next to the elevator on 4th floor there was a smelly trash can with spoiled food in it, which was unpleasant. I’d just remove the can and ask people to dispose of their trash at a better place

4/10

Poor

19 Jul 2026

Aaron

The room was in an unsatisfactory condition, leading to respiratory discomfort after a three-night stay. The air conditioning was non extitant, and a musty odor permeated the space, likely due to soiled carpeting which hasn't been cleaned in a while and a malfunctioning exhaust fan in the bathroom. There was cobwebs above the wardrobe and strands of hair in the shower just when checking in.

Self

10/10

Exceptional

18 Jul 2026

Cheryl

We stayed in a large room with twin beds, very spacious and clean. The bedrooms are not air-conditioned, however there was a very good fan in the room which helped keep the room cool, during the heatwave. Breakfast was a very good buffet at £9.95/person (if booked the night before, £13.50 on the day) lots of choice. The staff were all very friendly and helpful. We were able to check in early but they do charge a fee of £10/per hour before the usual check in time of 2pm.
A ten minute walk from Piccadilly station so good location too. This is the second time I have stayed here and will be back.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Hannah

Friendly staff

Self

10/10

Exceptional

10 Jul 2026

Gareth

Great room, very friendly and helpful staff.

Self

10/10

Exceptional

07 Jul 2026

Tracey

It is beautiful hotel, Clean, Smelled amazing as you enter. Food was great, Staff were fantastic, Room was fab. The Garden is gorgeous. I have one gripe the bed was very uncomfortable in room 424 by the window. Very hard. But that's a small thing. Some people may like a firm bed. I highly recommend this Hotel. Also great value for Money.

Family

6/10

Pleasant

04 Jul 2026

Chay

This is a really well located, good value for money the hotel. I’ve stayed there a lot and will likely to stay there again - subject to weather forecasts. Definitely stay there if the forecast is for under 25 Celsius. The only reason I couldn’t give it higher is the lack of cooling solutions in the bedrooms. Whilst a fan was provided, it didn’t do much in a room that was already uncomfortably warm when I arrived. They need to sort some sort of air conditioner solution - even if they just itr and set up portable air conditioners over the summer.

Self

6/10

Pleasant

02 Jul 2026

dawn

Absolutely going to avoid booking this hotel again. On arrival, receptionist was rude and abrupt. The room was more like a suite, with a jacuzzi bath, bidet loads of room, very airy. Unfortunately we were awoken at 2am by water coming through the ceiling onto the bed. After a couple of attempts we finally made contact with reception to tell them. A member of staff came to assess the situation and gave us a key card for another room, which was luckily on the same floor as we had to move wearing our pyjamas. No assistance was offered by said member of staff. The second room was not on a par with our original, it was tiny, very cramped, and very hot, but we were very tired by this point and just needed sleep. Awake before 7am meant we'd managed about 4 hours sleep. When we went to check out the following morning the receptionist looked perplexed when we gave her keycards to 2 rooms, so explained the situation. Surely this should've been logged somewhere in case of an emergency. No apology was offered, and when asked if we could have some money back for the inconvenience, was told 'no'. Shocking attitude.

Friends_and_family Friends

8/10

Excellent

30 Jun 2026

David

The hotel has air conditioning in common areas but not in the rooms or the restaurant. It will not frequently be required in our climate but should be bourne in mind if you are staying in hot weather.

Self

6/10

Pleasant

28 Jun 2026

Ross

Room was excessively hot, even with window open. Thankfully there was a fan. We got there an hour early and receptionist kept asking if we wanted an early check in, for £10, despite us already saying we were going to have lunch there and could wait! Food was good though and good location

10/10

Exceptional

17 Jun 2026

Nigel

First time stayed there. Excellent. There was a Polish lady on reception who was so helpful. Shes going on holiday as I didn't catch her bame

Self

10/10

Exceptional

16 Jun 2026

Howard

Just a bed for the night as I had an early morning train to catch. I stayed in a single bed room, quite compact. But the bed was very firm and extremely comfortable. The shower was incredible. Probably the most powerful shower I’ve ever had. Great way to wake myself up for a full day of travelling. The Garden Bar was pleasant to have a drink and snack. Can’t comment on the food as I didn’t have an evening meal or the breakfast.

Self

8/10

Excellent

13 Jun 2026

Steeve

Good overall, location, price

Self

8/10

Excellent

02 Jun 2026

Victoria Hartley

I wanted somewhere close to Piccadilly Station, so that I could catch an early train to the airport. This was clean, comfortable and very affordable. And a very short walk to the train station.

Self

6/10

Pleasant

21 May 2026

Anna

The staff at the reception desk were very nice. The pendulum is impressive.The room was as clean as it is possible for a room with an old and shabby carpet. Some of tje furniture looked old and ugly.

Self

2/10

Poor

26 Apr 2026

Raymond

A miserable experience in a delapidated hotel.

Self

8/10

Excellent

21 Apr 2026

Samantha

Fabulous location. Staff were all amazing, they were welcoming and polite and helpful. Breakfast was really good, hot food was all piping hot and scrambled eggs made to order Sue was a superstar and nothing was to much trouble she was so helpful and congratulated all that had taken part in manchester marathon and engaged in conversation with them as well as cracking on with her job. Rooms are not the most modern but had everything you need and were clean, tidy and restocked each day.
If I'm ever in Manchester again I would definitely stay.

Friends_and_family Friends

8/10

Excellent

20 Apr 2026

Jil

Room was good for a solo traveler, small but efficiently arranged, had everything one needs. I liked that the window opened for fresh air. Simple and tasteful decor.

Self

10/10

Exceptional

19 Apr 2026

carl

Great location and close parking

Partner

6/10

Pleasant

18 Apr 2026

Lucy

Old rooms with need for updating
Small
Bed was comfortable but other than that it was run down and expensive for what you got

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Emily

This was my third time at the property, first in 2022 some parts clearly hadn’t been cleaned since then. During the first night I needed to change rooms at 3am as there was some constant noise I couldn’t sleep through (I’m assuming it was the pipes?) I didn’t really sleep at all that night so had to argue to get a refund. The place is a good location but isn’t clean and is run down. It’s a shame as the staff are generally helpful and the breakfast is fantastic (especially for a budget place). There’s plenty of vegan and gluten free options. The shower water pressure is one of the best for hotels but the bathroom wasn’t clean enough. Sadly I won’t stay again unless the place is redeveloped.

Self

10/10

Exceptional

31 Mar 2026

Adam

Fantastic hotel for the price. Easy check in, great staff and close to Canal Street. Fantastic breakfast selection. Will definitely be back!

Self

8/10

Excellent

27 Mar 2026

Chris

Room was adequate for a short stay. Rooms were a bit on the small side. Bed was comfy and shower was decent.

Self

6/10

Pleasant

27 Mar 2026

Sarah

The breakfas was bufet style so help your self, was lovely and fresh, also continental breakfast on offer, staff were very approachable and friendly. Room was clean and tidy, basic but just what we needed for the night

Partner

10/10

Exceptional

26 Mar 2026

lorna

Clean room

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

IRS VICKY

Breakfast was okay. Everything was okay. Bit run down and outdated. Wouldn’t stay again.

Partner

8/10

Excellent

22 Mar 2026

Laura

Great value for money

Friends

6/10

Pleasant

20 Mar 2026

Steve

Very basis room - given accessibility room that I hadnt asked for - everything a little low
TV remote control didnt work properly

Self

8/10

Excellent

18 Mar 2026

Philip

Good basic hotel. Nice fresh breakfast. Clean, comfy room.

Self

2/10

Poor

17 Mar 2026

Mr M F

Staff were nice but the building itself didn't look like a hotel, felt more like a doctors surgery or something. Mattress in bed was done about 10 years ago and needed replaced. not bad location but wouldn't never stay here again

Friends_and_family Friends

8/10

Excellent

15 Mar 2026

Alan

It could do with a fresh layer of decoration

8/10

Excellent

11 Mar 2026

Tony

Clean room, nice and central for

Self

8/10

Excellent

10 Mar 2026

cy

Breakfast good. Bread good quality with brown and white. Coffee excellent.

8/10

Excellent

04 Mar 2026

Barry

Good

10/10

Exceptional

22 Feb 2026

Lynnette

Room was perfect for our stay , all staff that we interacted with were polite and helpful (reception and bar)

Friends_and_family Friends

4/10

Poor

22 Feb 2026

fintan

Amenities, bar and rooms need upgrades..bar closes at 9:30/10pm every night..very basic hotel

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Zac

Room was clean but small. Very squeaky bed. Pillows were very flat. The door didn't block any sound so you heard every noise outside

10/10

Exceptional

16 Feb 2026

Nicola

Excellent value for money super friendly staff

Partner

10/10

Exceptional

15 Feb 2026

Kerry

Very clean

Business

4/10

Poor

15 Feb 2026

Lee

So What started off as a nice experience. With the receptionist turned into not a very nice stay.
We had to move the bed as we dropped something down the back of it and it was filthy I think it might have been dust or fluff.
The plug sockets were not very accessible for charges. I had my laptop with me and was unable to charge due to the poor positioning of the plug sockets.
We open the window as it was quite stuffy as we chose a small room, and when we went to close it it would not close. So we had to go all night with the window open. The heating was inadequate for the room.
I’m here it is the grand finale the icing on the cake-we came to Manchester to go out so asked for a late checkout option. We paid £10 to have an extra hour in bed, an extra hour where we were not disturbed and gathered our thoughts ready for our drive home. Bang on 11 o’clock there was a bang on the door as if we were being raided by the police and somebody burst into the room. My wife was half dressed on the bed and I was getting out of the shower.
We paid £10 to to not be disturbed and we were the noise from the cleaners cleaning the rooms also added to the problem.
I think it’s utterly disgraceful but a male can enter a room with no warning after banging on the door so hard. Why didn’t you check the system to find out who had paid extra for that one hour of tranquilizer.

Partner

10/10

Exceptional

05 Feb 2026

Charulata

Clean comfortable room

10/10

Exceptional

02 Feb 2026

Charulata

Clean comfortable room

Business

10/10

Exceptional

30 Jan 2026

hamze

Staff were lovely and the

10/10

Exceptional

30 Jan 2026

Felix

staff were super sweet and helpful. room was clean. can’t ask for much more :)

8/10

Excellent

28 Jan 2026

Hein

Decent room
Friendly reception
Breakfast was also decent

10/10

Exceptional

20 Jan 2026

Poppy

Great and central

4/10

Poor

12 Jan 2026

Hephzibah

Not fully sure about why but I didn't like staying in this hotel as much.

No major complaints but simply didn't like the vibe ...

Leisure Self

8/10

Excellent

12 Jan 2026

ralph

staff good, bfast good, room had a defi iency - info shared with staff

Self

10/10

Exceptional

11 Jan 2026

Rachel

Didnt have breakfast

Leisure Friends

6/10

Pleasant

11 Jan 2026

Tom

The room was clean, had an excellent shower. Breakfast was good value but a little oily. TV was broken, reported it the first morning, was promised it'd be attended to that day. But was still broken 14 hours later.

8/10

Excellent

09 Jan 2026

Helen

Staff went above and beyond! Room was clean, comfy bed, was a little cold in the rooms but once in bed was fine.

Business

6/10

Pleasant

06 Jan 2026

Daniel

Standard for the pricev

Self

8/10

Excellent

24 Dec 2025

Jeffrey

Amazing powerful shower, friendly staff but rooms a little cramped and dated. No sockets bedside.

10/10

Exceptional

18 Dec 2025

Nichole

I love coming here. It's always my Go To Hotel when I visit Manchester. I do Recommend.

Leisure Partner

2/10

Poor

07 Dec 2025

Sandy

Room so small could not swing a cat ! Very far from city centre and parking 15min away from hotel . Did not get discount for parking paid full price . Bathroom so tidy . Would not stay again and not worth the money !

Partner

10/10

Exceptional

05 Dec 2025

Andy

Check in was very straight forward. The girls working at the desk were really nice, id been assigned a room already but due to travelling with friends I requested a room on the same floor, this was adjusted with no issues.
The whole hotel was really nicely kept, very clean and tidy and smart. I felt I was in a hotel worth twice the price.
The room itself although small was enough for 1 person. Everything worked and was as expected.
The 1 downside of my room (529)I believe , is that I was right next to the lift which I could hear being used all night which was an issue for me. Otherwise I was happy.
The breakfast was nice too but I got mine a little late(about 10.15am) so the food wasnt super fresh.
The hotel is in a decent location too, about a 10-15min walk from piccadilly station.
Id certainly use them again for any future shows I attend at the co op arena.
Thanks again!

Friends_and_family Friends

8/10

Excellent

01 Dec 2025

Timothy

Clean and tidy

8/10

Excellent

29 Nov 2025

Donald

A good and helpful staff. Clean rooms, etc.

Leisure Self

8/10

Excellent

29 Nov 2025

KIRSTY

Lovely hotel very clean and helpful staff. Only reason I gave it one star less is coz of people shouting and slamming doors until 5am which isn't the hotels fault

Friends_and_family Friends

8/10

Excellent

26 Nov 2025

Paul

Friendly staff but

Business

10/10

Exceptional

24 Nov 2025

Sara

Great hotel. Excellent value. Staff lovely. Very good choice of breakfast for me and I am gluten free coeliac.

Friends_and_family Family

8/10

Excellent

18 Nov 2025

Liam

Great location, nice room, friendly staff

8/10

Excellent

13 Nov 2025

Paul

Nice hotel, good size classic double room, staff very friendly and informative, tea and coffee available in room with biscuits, good size desk for working on, wifi had good signal and easy to connect to, usb points in the room as well as by the bed, shower was powerful and hot, some small defects to the decor but nothing too bad, breakfast buffet was great, good selection of hot food and pastries with excellent coffee from new machine, local parking close by at NCP circle square. Nice touch to offer free coffee when leaving the hotel.
The only issue was the noise from the outside which was quite loud through the night, maybe an upgrade to triple glazing would help.

Business Self

6/10

Pleasant

11 Nov 2025

Mr T o

A bit tired, the fan wasn’t great in the room, very functional

Business

6/10

Pleasant

07 Nov 2025

Steve

Most of this relates to the rundown location

6/10

Pleasant

05 Nov 2025

Michael

Hotel is a bit run down - rooms are small and in need of major renovation. The lady that does breakfast is super cool.

Business

10/10

Exceptional

03 Nov 2025

ELIZABETHj

Everything needed for an overnight stay in very convenient situation.
Extremely helpful manageress.

Partner

6/10

Pleasant

30 Oct 2025

Christine

This was an adequate hotel, very small room, fine for one person as I was, terrible if you're a couple. No real place for luggage because I wasn't lifting it over the bed to get to the unit, so it sat tucked in between the bed and the wall. Rooms really need updated but were clean and fine for a place near the station and O2 Apollo stadium to lay your head. Would I stay again? Probably not. Breakfast was good. Despite advertising late night pizza, that was not a thing when I asked about food late in the evening. They do have a mini snack station to get crisps and sweets, so my dinner was a packet of crisps! Oh well. For what it was it was fine, but I would opt for the ibis round the corner given the choice. This hotel could be a wee gem but the small rooms, poor maintenance and dated decor let's it down. Staff were nice to their credit. There are no shops nearby that I saw on my walk to the stadium unless you head back up to the train station (5-10 minutes walk) but as I only stayed one night there may have been one I just had not discovered yet. Overall, average but did the job.

Leisure Self

6/10

Pleasant

23 Oct 2025

Peter

The room was clean, rest of hotel was not up to standard, corridors and front area unkempt and untidy. The area felt unlit and unsafe outside.

Business

4/10

Poor

22 Oct 2025

Greg

A disappointing experience overall. I had attended the hotel for a couple of days conferences previously which were good and so I thought I'd stay overnight to see what it was like.

Positives - Food was average or ok, comfortable bed and generally clean housekeeping. Pendulum centrepiece is interesting from a historical perspective.

Negatives - poor value for money, disorganisation of hotel, some of the staff were rude / unprofessional / inappropriate, flimsy shower rail in the bathroom, decor needs some care and attention.

Room manager was helpful however and compensated me with a free lunch for issues with the check in and poor customer service while I was there. Unfortunately let down by the rest of the team. There are plenty of other much better hotels in Manchester and I will be avoiding this one in future.

Business

8/10

Excellent

19 Oct 2025

Alina

Checked in online, but then had to complete the same process on arrival.
Clean room, but shabby.

Business

10/10

Exceptional

15 Oct 2025

John

I did not go to the bar.

Self

8/10

Excellent

13 Oct 2025

Haley

The rooms are very small but the hotel and amenities are adequate. We encountered 2 members of staff and both were very kind and professional.

Business_and_leisure Partner

10/10

Exceptional

11 Oct 2025

Skye

Great location

Friends_and_family Friends

10/10

Exceptional

09 Oct 2025

Michael

Lovely hotel to stay in. Reasonably priced & great offers (free drink & discount for next stay). Lovely design, clean room, nice breakfast & friendly helpful staff. Close to city centre and bus & tram centre to any other part of town. Train station to airport only 10 mins away. Would definitely stay there again.

Leisure Self

10/10

Exceptional

08 Oct 2025

Marc

Nice experience. Check in quick and easy. Staff very friendly.

Leisure Self

6/10

Pleasant

08 Oct 2025

Clive

We paid £160 for a night in a room that we would normally expect to pay around £80 for. The room was small, the bed very small, the decor tired with a view over a derelict car park and really noisy, we could clearly hear the guy in the next room cleaning his throat and then spitting, not really what you want to be woken to at 7am.
The selection of tea and coffee was poor, again for this price we would expect more choice.
On the plus side, the shower was nice and powerful with plenty of hot water but we were given only one set of towels between the 2 of us (they were nice thick towels)

Partner

2/10

Poor

04 Oct 2025

Lesley

Tired dated room, extremely small. Double bed was broken which prompted us to look at the mattress which was stained and filthy. The noise from other guests ( doors slamming ) was horrendous. We stayed for 2 hours and promptly booked somewhere else

Partner

10/10

Exceptional

02 Oct 2025

Jonathan

Great staff, compact but clean and comfy rooms, would stay again.

Business

4/10

Poor

02 Oct 2025

Jodi

Previous guests hair in the shower, toilet rim could do with descaling. Ironing board was filthy

Partner

6/10

Pleasant

01 Oct 2025

Marc

Yes a good Spar shop very close by (5 mins walk). This was helpful. Manchester Piccadilly station, around ten mins walk.

Leisure Family

4/10

Poor

28 Sep 2025

Mazza

This promises so much & delivers so little. Reception staff were pleasant. The pendulum was interesting.

The food was mainly fried & not in a good way.

Mattresses were soft but towels were clean and the room did have tea & coffee making facilities.

Will not be staying again but you want basic no frills, this is the place.

Be wary of the black table cloths at breakfast.

Family

4/10

Poor

28 Sep 2025

Gary

Hotel was out of the of shops etc
Room was very basic
Loud noise from rowdy people throughout the night.
Scruffy area, wouldn’t stop there again

Partner

10/10

Exceptional

27 Sep 2025

Christine

It was a last minute booking and for 5he location and price I was looking for it ticked all the boxes - between station and The Apollo. So much so I've booked for my next trip to Mancester visiting The Academy 2. Breakfast was great too. Hot or cold lots to choose from.

Just two things - the whole building looked a little bit dated but was clean from what I could see with all the necessary facilities. Also, I struggled to enter the room with the key card but that may just have been me!

6/10

Pleasant

26 Sep 2025

Zachary

Room was basic, but nice enough, The mattress was very thin though, so much so that you could feel the bed frame below when sitting or lying on it. Location was good, only a short walk from Oxford road station.

Business

6/10

Pleasant

18 Sep 2025

Toby

OK but a bit mechanical

Just a little impersonal. Stark lighting in the room. Bed not very comfortable. Breakfast was nice but odd, sitting on long tables.

Business

6/10

Pleasant

14 Sep 2025

LEWIS

Nice public area. Room so-so.

Room smaller than expected.
Good breakfast.
Near to train station.

Business

10/10

Exceptional

28 Aug 2025

Craig

Very comfy and convenient for the town and gay village .. breakfast is always a treat and not to be missed

Partner

6/10

Pleasant

26 Aug 2025

Matthew

Pleasant hotel, but uncomfortably hot

A clean and functional place to stay near the Gay Village for Pride. The room was small but not ridiculously so. The shower was wonderfully powerful. But I couldn't come back - the room got very warm indeed overnight (it was August), with no air conditioning or fan. It was an uncomfortable stay.

6/10

Pleasant

22 Aug 2025

peter

The staff were friendly, welcoming and helpful. The breakfasts were very nice- although I missed black pudding and there was no Worcestershire sauce available... The hotel is clean but really shabby and quite run down.

10/10

Exceptional

25 Jul 2025

Miguel

I stay regularly although the shower gel is such that it’s best to bring your own. It’s an odd smell often.

8/10

Excellent

23 Jul 2025

Abiodun

My first visit was for a conference and I liked the hotel ambience, so I was eager to see what sleeping in would be like. The room I got was on the 5th floor and it had a great view. The room was clean and cosy. The shower was warm and nice and I love the breakfast. The only downside was that I paid £17 for it online but it was £9.50 at the hotel and I probably could pay less if I booked in person 24 hrs before. Overall I had a good time there and it had access to good shops and restaurants around. I walked to and fro the train station which was a major convenience for me.

Leisure Self

6/10

Pleasant

19 Jul 2025

Gary

Just ok I’m afraid, small room, breakfast poor, ok location

Self

10/10

Exceptional

18 Jul 2025

mark

Everything was so great. They addressed a remodeling project which turned out excellent. Our room is excellent. Nothing missing, great wifi.