Hotel Brooklyn

United Kingdom , Manchester
United Kingdom, 59 Portland Street M1 3hp Manchester United Kingdo
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100 reviews shown

6/10

Pleasant

10 May 2026

Ken

We love 1Hotel. This was our fourth visit. However, this visit was different. From the loud music playing until two oclock in the morning, to the garbage left behind outside the entrance to the nightclub, the vibe was not at all what we experienced previously during our trips to Brooklyn. We sincerely hope the decision to use the upstairs floor as a nightclub is reconsidered. Being kept awake by loud music is not acceptable. Also, there was a bag of trash sitting on top of the trashcan for two days.Such a shame for this beautiful hotel. Attention to detail is what made this hotel so special.

Family

10/10

Exceptional

07 May 2026

Malika

Beautiful view

10/10

Exceptional

02 May 2026

Justin

Stayed at 1 Hotel Brooklyn Bridge for our 5 year wedding anniversary and had an amazing experience. The staff was friendly, welcoming, and super helpful throughout our stay. Loved the relaxed vibe and casual style from the staff because it made the hotel feel comfortable instead of overly formal. The rooftop bar was next level with incredible views of the river and the Brooklyn Bridge. Very happy with our stay overall and would definitely come back.

Friends

10/10

Exceptional

28 Apr 2026

Judith

Perfect hotel for Brooklyn enjoyed every moment the staff was outstanding and the food was excellent
The decor and amenities were lovely

10/10

Exceptional

20 Apr 2026

Joanna

Very comfortable hotel, great staff, amazing location!

Partner

6/10

Pleasant

17 Apr 2026

Don’t ever think you will check in prior to the late 4pm check in. No matter what. Not even 5 minutes.

Partner

8/10

Excellent

16 Apr 2026

Ashton

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out.

The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff.
Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.

Friends

4/10

Poor

16 Apr 2026

Patrina

No \"Wow\" factor here. Not worth the cost to me. Rooms are very basic , I've been to way better for less, doesn't even have a fridge to store food. I guess you're just paying for the location and the aesthetics of the Brooklyn Bridge. Also on the last day here, of course because I am a 'POC'was subjected to racial profiling and discrimination by the staff while walking on the rooftop. You cannot have activate the elevator without your keycard to your room.So getting to the rooftop would be impossible if you weren't a guest. Yet I was asked if I was a guest there. Hotel was clean though.

Partner

8/10

Excellent

14 Apr 2026

Marisa

Beautiful environment and room accommodations. Loved the filtered water in the room. The robes are amazing! In room lighting could be brighter.Walls too thin..heard upstairs and outside noise each night we stayed. Told front staff but no offers to relocate us were given.

Family

10/10

Exceptional

13 Apr 2026

Alison

Always love!

10/10

Exceptional

12 Apr 2026

Francis

The hotel is well kept and clean. Easy access to the DUMBO neighborhood, but also the rest of the city. Uber and Lyft are readily available. The hotel staff is very courteous and prompt to respond to issues. My wife greatly enjoyed our stay and will be glad to use this when we are in Brooklyn again.

Partner

8/10

Excellent

09 Apr 2026

shawn

Decent enough ‘trendy’ hotel, pool is dumb (“no swimming”?!), w the entire place seemingly catering to younger people w bad taste. The rooftop is loud and obnoxious, but if that’s your thing, have at it. Location is great, staff just ok on average, style over substance though, ultimately :/

10/10

Exceptional

31 Mar 2026

Oscar

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!

Partner

10/10

Exceptional

17 Mar 2026

Edward

Best hotel experience in NYC over the past 10 tears, would highly recommend

Self

10/10

Exceptional

12 Mar 2026

Susan

Helpful staff. Great views of Brooklyn and NYC. Good food.

Partner

10/10

Exceptional

09 Mar 2026

Natasha

Excellent staff, clean room, fantastic onsite restaurants.

Partner

10/10

Exceptional

08 Mar 2026

Veronica

The room was absolutely breathtaking. The staff were polite and extremely attentive. Thank you 1 Hotel staff. You have made my husband’s birthday experience grand 💙

Partner

10/10

Exceptional

21 Feb 2026

Tyree

Very amazing place, everything is picture worthy.

Partner

2/10

Poor

19 Feb 2026

Alessandro

The room 1027 stay far way from this room , had a perfect view, but it was far from clean. There was lot of dust under the sofa, wall etc the coffee maker was dirty and yellow from old marks of water etc , the pillow was awful, and the mattress was terrible. Paying 1,200 was the only worthwhile thing; the view was the only thing. I have been stayed in few hotels at city but this one I will never go back to this place !

Partner

10/10

Exceptional

16 Feb 2026

Karla

The suite was stunning, and the staff was courteous, 10/10 overall.

Leisure Friends

10/10

Exceptional

05 Feb 2026

Atiya

Amazing !!

10/10

Exceptional

29 Jan 2026

Katherine

The entire stay was exceptional! From the point of entry to departure 10/10

10/10

Exceptional

24 Jan 2026

John

Very clean great service beautiful views

Friends_and_family Friends

10/10

Exceptional

20 Jan 2026

Alberto

Excellent hotel!

8/10

Excellent

17 Jan 2026

Jeffrey

You need more dinner options in hotel

10/10

Exceptional

14 Jan 2026

Monique

JAMES WAS AMAZING FROM BOOKING TO CHECK OUT!
SELENA WAS WONDERFUL EVRY DAY OF OUR SAY.
I WOULD LIKE TO THANK VANESSA AND CARLOS AS WELL

Partner

6/10

Pleasant

14 Jan 2026

Gitty

Got a suite and had to pay extra for wedding

Leisure Partner

10/10

Exceptional

02 Jan 2026

Markita

This hotel was FABULOUS! The view you see if the view you get! STUNNING magazine worthy view of the Brooklyn bridge. Almost kid free. The rooftop bar and lounge had stunning views of the Brooklyn bridge and Hudson river. Just minutes away from Manhattan and close enough to walk to the Bridge. Room service was excellent. Very clean room.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Mark

Spotless, clean, elegant, and comfortable room with very accommodating staff!

Leisure Partner

10/10

Exceptional

31 Dec 2025

hany

V nice location and staff

10/10

Exceptional

26 Dec 2025

Frank

Staff was extremely nice helpful

4/10

Poor

24 Dec 2025

Rebecca

Poorly insulated, issues with sink, room promised wasn’t given.

10/10

Exceptional

23 Dec 2025

Javier

Todo estuvo super bien. El mejor hotel que me e hospedado en nyc. El aire no quiso funcionar y lo resolvieron en 15 minutos. Un poco sucio el piso de la habitacion, pero lo demas perfecto.

10/10

Exceptional

22 Dec 2025

Claudia

Everything was perfect! The staff was amazing

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Lillie

Room was spotless, comfortable and peaceful!!! Definitely will be back!

8/10

Excellent

17 Dec 2025

Talaia

The hotel was beautiful, relaxing, and peaceful. I did feel like the service could’ve been a little bit better and the rooftop restaurant was OK, but it wasn’t amazing.

10/10

Exceptional

17 Dec 2025

Meng

It’s amazing experience with the hotel and staff, really enjoy the view and service

4/10

Poor

15 Dec 2025

Enrique

This is my 3rd stay in this hotel and the most disappointing. Our TV by the bed did not work . When we called they said someone will be up right away . 30 mins go by no one comes . We call again and they said 5 mins and a whole hour goes by . They call us non stop in the morning and when we called the front desk no one knew whey they were calling us . Some rang the door bell and even just tried opening the door without waiting to see if they can come in . Someone came at 11:30 to ask about our TV when we checked out at 12. Just an overall unpleasant experience this time , For the price you pay everything had to be working and right

Partner

6/10

Pleasant

15 Dec 2025

Sumon

i spent lots of money for one night, but there was no breakfast included. I was with my wife as a new married couple to make memories on our 1st night, but the room was terribly heated, and the room service was poor. I called twice for a champagne glass.
dinner was amazing with beautiful views.

Leisure Family

10/10

Exceptional

13 Dec 2025

Kseniia

Yes

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Angelo

Perfect stay

10/10

Exceptional

02 Dec 2025

TENG

The view is soooo good!

10/10

Exceptional

28 Nov 2025

Eric

Very good

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Graham

Very nice

10/10

Exceptional

17 Nov 2025

Cynthia

Everything was Amazing!!! Surgie at the front was absolutely amazing! She was fun and knowledgeable and noticed it was my birthday week before I even said anything! She made our stay perfect! Bill helped with our bags and showed us all the amenities in the room which we would NOT have figured out! He was warm and professional. Shanice in the Barbuto took care of my friend and I at brunch. She gave us the perfect amount of care that we didn’t want for anything. Absolutely will go back.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Simone

Overall, we loved everything about 1 hotel Brooklyn Bridge. It was a birthday gift trip for my husband, and he enjoyed every minute of our stay. Thank you and we will be back again! Definitely a 5 star hotel and will recommend to my friends.

10/10

Exceptional

29 Oct 2025

Schalanda

Yes all good

Leisure Self

2/10

Poor

26 Oct 2025

Katarzyna

Beautiful hotel, pet and people friendly with magnificent views and great location

Leisure Friends

10/10

Exceptional

23 Oct 2025

Monique

Staff was amazing

Business Self

8/10

Excellent

22 Oct 2025

Robin

Rooms are a little tired

Friends_and_family Friends

4/10

Poor

14 Oct 2025

Timothy

We stayed at a Brooklyn Bridge suite, the facilities in the room are a little tired especially the bathroom area where the bathtub was stained and the knobs to operate the shower will loose and coming off the wall.

The sofa bed was very uncomfortable and not really fit for an adult to use.

I would not recommend this hotel considering the the price it charges

Business

10/10

Exceptional

14 Oct 2025

Mouloud

Nice hotel , needs a bit of tender love and care !

4/10

Poor

12 Oct 2025

Wei

The service is a bit unorganized. Delivered food to the wrong room, serve dinner menu at breakfast, bring me a bill without a pen to sign, waited for 20 minutes to check in..... ugh. I paid over $1000 for a night, for that price I expected better.

Self

10/10

Exceptional

12 Oct 2025

Robin

staff was excellent

10/10

Exceptional

11 Oct 2025

Pilar

Clean room

Leisure Partner

6/10

Pleasant

29 Sep 2025

Marcel

Strange hotel...

Business

8/10

Excellent

29 Sep 2025

Kenneth

Beds were too small and the service was under par from previous stays .. the hotel was packed do to an event on the roof - couldn’t move

Friends_and_family Family

8/10

Excellent

27 Sep 2025

Karina D

Every staff person I interacted with was friendly and helpful. Loved the views and location. Wished there was more room to walk in the living room when the pull out sofa was open.

Leisure Family

6/10

Pleasant

22 Sep 2025

Liz

My husband and I booked a staycation at the hotel (we live in Brooklyn) for our anniversary. We were first given a room facing a wall so we asked for a different room. They gave us one for almost 200 more with a view of the statue of liberty. Went up to room, they didnt change the keys, so they didnt work. Had to go back and get them reactivated. Nice view, room was fine. That said it was SO LOUD. 8th floor under the \"club\" is a nightmare. The noise/base was going through 3am. I couldnt sleep so we decided to check out the next day and asked for a refund. The restaurant just reopened that night and while the food was good the service was terrible. I had to ask 3 times for a drink. We also got a massage (couples) and it was $900. Was it worth it? Eh...I likely will book a diff hotel next time. If yo udo go make sure you are not on a high floor under the rooftop bar unless you think you want to be up all night.

Leisure Partner

8/10

Excellent

22 Sep 2025

Alice

very safe and comfortable

Leisure Self

10/10

Exceptional

15 Sep 2025

Maria

Next to the Brooklyn bridge

Partner

4/10

Poor

15 Sep 2025

Juan

Pobre la disponibilidad inicial de la habitación y la ayuda prestada por su personal

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Mijung

Nice & Cozy

10/10

Exceptional

03 Sep 2025

Verified traveler

Little BROOKLYN Gem!

THE ICONIC LOCATION AND VIEWS SO AMAZING, WAS BREATH TAKING. THE ROOMS ARE V ERY SPACIOUS AND CLEAN. THE SERVICE AND STAFF WERE ALL IMPECCABLE!! I CANNOT WAIT TO HAVE ANOTHER OPPORTUNITY TO RETURN. THANK YOU NICOLE FOR BOOKING MY STAY HERE!

Business

8/10

Excellent

01 Sep 2025

Lynette

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

8/10

Excellent

31 Aug 2025

Joshua

Great hotel. Small rooms

Leisure Partner

10/10

Exceptional

29 Aug 2025

Jimmy

The views from the king room were amazing and the overall services were top notch!!

Leisure Partner

10/10

Exceptional

28 Aug 2025

Heather

My second time at 1 Hotel Brooklyn Bridge and I'll be back. Very urban, cool, attentive hotel. And the views! Chef's kiss.

Leisure Family

10/10

Exceptional

21 Aug 2025

Yan Bo

Wonderful room and staff. The Brooklyn Bridge view was amazing.

Business_and_leisure Partner

10/10

Exceptional

18 Aug 2025

Kimberley

Rooms are so nice and spacious. Plenty of room to enjoy indoor time. Lots of outdoor options on and near the property. Highly recommend. Beautiful views of the bridges and the city.

Leisure Family

10/10

Exceptional

18 Aug 2025

jenell

Nice place

10/10

Exceptional

18 Aug 2025

simon

Really great hotel and staff , best we have stayed in New York over the past 20 years !

Leisure Partner

10/10

Exceptional

14 Aug 2025

Meagan

All about the View

The view is everything!!

Friends_and_family Friends

2/10

Poor

11 Aug 2025

Matthew

Not five star

Not the five star experience. Allocated the wrong room on the noisy side not facing Statue of Liberty as paid for. No vase could be provided for the flowers prearranged. Woke up early with helicopter tours. Housekeeping also tried to get in early. Challenged about bringing in my wife’s parents the next morning despite it being preauthorised on the phone. Even the basics lacking like real milk for coffee.

Partner

10/10

Exceptional

06 Aug 2025

Daisy

Loved everything about it

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Craig

This place was amazing, from the bartender Josh to Seiki and Selina, and also JD the concierge, I know I’m leaving people out but the entire staff made our stay perfection, it was first class all the way and I would never stay anywhere else when we go back, just truly a first rate experience

Partner

10/10

Exceptional

02 Aug 2025

catalino

It was awesome

10/10

Exceptional

30 Jul 2025

Jasmine

Nice views.. but food at restaurant left a lot to be desired. Also staff presentation was terrible. They need uniforms and a dress code. Booty shorts, wrinkled clothing... its all a part of the experience and everyone looked like they got up out of bed and came to work. Take pride. Its managements fault ..

Leisure Partner

10/10

Exceptional

30 Jul 2025

Alekha

Service is great, Eco friendly and amazing!

Self

10/10

Exceptional

28 Jul 2025

roger

I had a wonderful experience. The staff was exceptionally welcoming and helpful throughout my stay, making the visit even more enjoyable. The views were absolutely stunning and added a special touch to the overall atmosphere. I would highly recommend this place to anyone looking for a memorable and relaxing stay. Great and memorable way to celebrate my wife and I wedding anniversary!

Leisure Partner

4/10

Poor

25 Jul 2025

Jessica

Wedding Weekend Ruined

I booked at suite at the 1Hotel for my wedding stay and had the worst experience - to the point of crying in the lobby. I had planned to take photos in the suite. The room I had received was NOT the room I booked. The hotel also was not able to accommodate any change and offered to 'downgrade' me. They were also almost an hour LATE in checking me in. The room itself had a fold up bed (the type that folds into the wall) and was a full sized uncomfortable bed. The lighting in the room was dark and the windows looked into other rooms so people could clearly see us sleeping in bed. We found a nail on the floor by the couch. Overall it was a horrible experience and unfortunately for me - it was for my wedding. The hotel does not care. For this price point and for a hotel that claims to be 5 stars, stay somewhere else!!!!

Partner

10/10

Exceptional

23 Jul 2025

Verified traveler

New Family Tradition

This is our 2nd stay at this location for a quick summer family getaway. We LOVE it! The staff is incredibly nice and attentive. The pool has the best view of the city. The location is perfect for exploring. Tons of food options nearby. Highly recommend!

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Olga

Very tiny room with no good light, could barely see there. Also blanket doesnt have a cover up. No proper bathroom.

Leisure

10/10

Exceptional

14 Jul 2025

Marxli

great location! great view! great bar!

Business Partner

10/10

Exceptional

12 Jul 2025

Michael

What a great place! The location was fantastic, the staff was great, and the views were unbelievable. Definitely want to come back some day!

Leisure Partner

10/10

Exceptional

08 Jul 2025

Andrii

Good

Leisure Family

10/10

Exceptional

08 Jul 2025

Soraya

The hotel and the overall experience exceeded all expectations.

Leisure Self

10/10

Exceptional

07 Jul 2025

Igal

We liked everything. Thank you so much!

10/10

Exceptional

06 Jul 2025

Jomo

Hotel was top tier. A must-go.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Chre

Leisure Family

2/10

Poor

05 Jul 2025

Inga

This is supposed to a 5*hotel and yet…. You can not order food nor drink before 12 pm by pool. You need to be on waiting list to get a sunbed, then limited to 2 hours and then they charge you an additional $45 amenity fee for the pleasure of not having any amenities.

Leisure

8/10

Excellent

01 Jul 2025

Redi

Good

Leisure Family

10/10

Exceptional

30 Jun 2025

MORRIS

Great experience

Leisure

10/10

Exceptional

25 Jun 2025

One of the Best hotel I have ever stayed. Little small, little pricey, but they did everything right.

Leisure Family

10/10

Exceptional

25 Jun 2025

Jay

Great hotel. Amazing view

Leisure Friends

4/10

Poor

24 Jun 2025

Amanda

Elevators broken and rooftop was so crowded no seats avialble

10/10

Exceptional

23 Jun 2025

Courtney

The staff was extremely kind and hospitable. The property was beautiful and well maintained and clean. It was an anniversary celebration for my parents and they truly went above and beyond. Our room had the most beautiful view of the Brooklyn bridge. Can’t wait to stay here again!

Leisure Family

2/10

Poor

20 Jun 2025

Danielle

The staff at the roof/pool were dismissive & disrespectful.

10/10

Exceptional

17 Jun 2025

Rushil

AMAZING!

the place is newish and has amazing views of Manhattan skyline and Brooklyn bridge.
Plus the best part was the level of hospitality. The staff is well trained on dealing with guest - makes you feel special.

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Aliona

Loved the eco friendly sustainable theme and abundance of plants in the foyer. Thoroughly enjoyed staying there - light crowd, quick check, pleasant staff. Room was on a smaller side but that is to be expected I guess given the location. Enjoyed staying in Dumbo with everything being walkable around us. Worth the money and experience. Wish the gym was bigger but we were the only ones that morning so didn’t bother us.

Leisure Friends