Name: The Alan
Address: 18 Princess Street, Chinatown, UK

6/10

Pleasant

31 Jul 2026

Olga

It was not very hot outside but still a big too hot, there is air conditioning in the room - but it doesn’t cool down at all!
Also hotel looks a bit tired.
I loved design very much, but it becomes not so pleasant.

10/10

Exceptional

29 Jul 2026

Simon

Great location, good quality rooms and amenities friendly staff and decent breakfast. All good.

10/10

Exceptional

26 Jul 2026

Jesica

It was a a very good hotel, I’d definitely stay there again, always smelled lovely

10/10

Exceptional

26 Jul 2026

Alan

Excellent hotel, very clean, room was spacious & really close to good night life, highly recommend.

8/10

Excellent

23 Jul 2026

Jo

Nice stay good location and vibe

10/10

Exceptional

21 Jul 2026

Richard

.

10/10

Exceptional

20 Jul 2026

Rushnara

Lovely hotel, very spacious room & well located. Comfortable beds and friendly staff.

10/10

Exceptional

19 Jul 2026

Taner

Really nice hotel and great location

8/10

Excellent

19 Jul 2026

Susan

We stayed here for my daughters graduation it was so close to everything Great hotel and lovely staff Thank you

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Alan

Really great stay for business this time. Staff are lovely, really helpful and friendly. The hotel is quite modern inside an old building but clean and tidy, it could do with a small refresh in the halls but that's a minor point.
Breakfast is great, really nice area to eat in and plenty of space to move around the tables. Overrall, I'm looking forward to my.next stay.

Business

10/10

Exceptional

12 Jul 2026

Al

Really nice hotel, super helpful staff. Great location

Business Self

10/10

Exceptional

11 Jul 2026

Bethany

Came to enjoy the last week of my 40's and mentioned on booking this was the reason for staying. Was absolutely blown away by the unexpected birthday balloon, prosecco and card put in the room by the hotel...I wept tears of joy...such an act of kindness made me feel so very special 🥰 The room was AMAZINGLY WONDERFUL!! Congratulations to all at The Alan....I won't be staying anywhere else in Manchester...you have my heart ♥️

Partner

10/10

Exceptional

07 Jul 2026

Adam

Room was exactly like the photos. Was great! Only negatives were the curtains were hard to draw.

Self

10/10

Exceptional

05 Jul 2026

Kirsty

Lovely staff and lovely room. Clean and modern. Would stay again! Excellent customer service! :)

Partner

10/10

Exceptional

01 Jul 2026

Kate L

Nice hotel with minimalist decor smack dab in the centre of town. 1 minute to St. Peter’s Square and the Town Hall, 1 minute to China Town. Friendly and accommodating staff. Comfy bedroom with work area, fridge and tea/coffee station. Good deal for price. Would definitely stay again next time I’m in town.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Maxine

We loved our stay, the women staff were absolutely amazing from start to finish. When we got back on Friday night there was 2 male staff, they weren't helpful. With the ladies they went above & beyond for my granddaughter & me. The hotel was lovely, very clean & it was overall one of the best hotels we've been to, so we will come back, thank you to all involved

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Martin

Na

8/10

Excellent

23 Jun 2026

Callum

Really cool room. The person next to our room was talking on the phone all night and then got woken by his alarm at 6am so walls are not soundproof. Also no place to plug in the hairdryer near a mirror.

Partner

10/10

Exceptional

22 Jun 2026

peter

We have stayed here 5 times now. The beds are so comfy the room is lovely and clean. The staff are so helpful and the breakfast is so nice. I would definitely stay here again.

Partner

8/10

Excellent

21 Jun 2026

Teean

Staff were extremely helpful, attentive and friendly. The only downsides were the room had a hair on the bath, the shower curtain wasn’t the cleanest and when using the fan it expelled dust over the bed and my sisters bag, other than that we thoroughly enjoyed our stay! The breakfast had a good selection and was fresh and replenished well.

Family

4/10

Poor

17 Jun 2026

Michael

Very disappointing stay. The only positives were the good location and decent breakfast.

Avoid booking a ground-floor room. Ours faced a graffiti-covered wall. The TV remote control had dead batteries, and the room felt stuffy as the windows could not be opened.

Some staff members were unhelpful, and there was no flexibility when we asked to change rooms despite the issues. Overall, not good value for money and not a hotel I would recommend.

Business

10/10

Exceptional

08 Jun 2026

Gina

Gorgeous hotel and rooms. Good breakfast selection. Would definitely stay again and recommend to others.

Partner

10/10

Exceptional

29 May 2026

Katie

Perfect stay and great location!!

Partner

6/10

Pleasant

27 May 2026

Jacqueline

Staff was always very helpful and friendly. Breakfast was delicious and offered good vegetarian options. Bar was not well equipped for complex cocktails if that’s your thing and were highly overpriced. Rooms were nice enough but walls were thin and room could be very noisy from both inside the hotel and outside. Overall a nice place to stay and very centrally located for ease of getting around Manchester.

Partner

10/10

Exceptional

25 May 2026

Hannah

Had a lovely stay. The bed was so big and comfy!

Partner

8/10

Excellent

25 May 2026

Lindsay

Was very hot in the room due to the weather and a fan was provided but didn’t help, we found it very hard to sleep. Breakfast was good and the downstairs area very nice and modern. Not sure if some rooms are going through refurbishment as ours was very dated and needed upgrading to meet the vibe of the downstairs. Great location.

Partner

10/10

Exceptional

23 May 2026

Liam

It was a nice place to stay

Self

10/10

Exceptional

18 May 2026

Olusola

Well located in the city centre and close to lots of eateries. Excellent staff very friendly and helpful and the breakfast was very good with lots of choices.

Friends

6/10

Pleasant

11 May 2026

Stephen

Great central location, and very helpful staff. The food was good, but difficult to navigate with the ordering process and general communications requirement through WhatsApp. Overall, decent property, but lower scoring based on our expectation compared to the price point.

10/10

Exceptional

11 May 2026

Kamlesh

Excellent stay, very accommodating staff, and lovely interiors if you like the modern contemporary style

Self

10/10

Exceptional

07 May 2026

Pete

A lovely hotel ideally located with parking close by.
The young man on check in couldn't have done more.
Nice room and fabulous breakfast.

Self

10/10

Exceptional

01 May 2026

Claire

I cant say enough great things about this hotel. The location was phenominal and the staff were all so so nice. Shout out to the girl with the nice hair who let me check in early!

Self

6/10

Pleasant

30 Apr 2026

Lucy

Stayed before and rooms were lovely. Stayed in a double this time and room was really dated and looking scruffy.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Fergal

Great location, clean, lovely staff.

Friends_and_family Friends

8/10

Excellent

25 Apr 2026

Alister

Nice hotel but a very disappointing bar. Shower was weak, breakfast not very good, evening restaurant menu very limited (we ate out)

Business

10/10

Exceptional

24 Apr 2026

Thomas

I’ve stayed here many times with work and the only thing I have found which is not much of a problem just my preference is that they used to put hot chocolate in the coffee and tea caddy and for the last 4 stays they have now stopped it

Nothing to moan about but it was a nicer option when they used to offer that as I’m a non tea/coffee person

Friends_and_family Friends

8/10

Excellent

24 Apr 2026

simon

great staff and a great experience. .
Centrally placed highly recommended.

Partner

10/10

Exceptional

20 Apr 2026

Lesley

Absolutely EVERYTHING was amazing!! Definitely highly recommended, and will certainly be our first choice again for next city centre stay. THANKS TO EVERYONE!!

Partner

6/10

Pleasant

20 Apr 2026

Jodie

Good central city centre location with nearby parking available at extra cost. Friendly staff. Tired room that needs refreshed decorating, cold with noisy heating system- not great for good sleep. Bathroom floor not clean. Breakfast offer disappointing selection & not very good value for money, coffee machine broken.

Partner

8/10

Excellent

18 Apr 2026

Benn

It’s been a while since I stayed at the Alan. It’s alright but has bizarre elements that take the edge off it being better. My upgraded room had a large aircon unit bolted to the ceiling that made a strange noise every so often despite not being on, the lead on the kettle isn’t long enough so you have to boil it on the floor, and in this room the toilet roll holder was broken. The beds are good and it’s a nice space, but I’d advise taking earplugs! Definitely go for breakfast over the road at The Vienna Coffee house, it’s really good.

Self

10/10

Exceptional

16 Apr 2026

Leona

I did not have breakfast, but I was very impressed by the amenities at the hotel. A very luxurious experience and feel.

Partner

8/10

Excellent

16 Apr 2026

Bilal

Breakfast was the Best.
Only problem is the parking.

Family_with_children

10/10

Exceptional

15 Apr 2026

DARRELL

We enjoyed our stay at The Alan, the decor was cool, it was in a great location, it was good value for money but best of all the staff are so friendly and helpful - we had a wonderful stay!

Family

10/10

Exceptional

12 Apr 2026

Eleanor

Gorgeous hotel, very central and very convenient parking (with great discount code). Staff were so friendly and everything was perfect!

Partner

10/10

Exceptional

10 Apr 2026

Affia

Clean spacious room. Helpful staff

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

Mina

Stunning room, very clean and extremely comfy bed. The staff were amazing & went the extra mile. I will be recommending to all my family & friends - thank you Alan team!

Partner

10/10

Exceptional

06 Apr 2026

Chris

Perfect

Self

10/10

Exceptional

06 Apr 2026

Chris

Loved it , such a gorgeous stay

Self

10/10

Exceptional

05 Apr 2026

Poppy

Really lovely rooms and helpful staff

Partner

10/10

Exceptional

04 Apr 2026

John-Ryan

Had a lovely night at The Alan. The location is ideal, the room was spacious and spotlessly clean, breakfast was really good, and the staff as always were warm, welcoming, and friendly. Would definitely stay again!

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Llion

The room was lovely, spacious, well designed and comfortable.

Partner

8/10

Excellent

01 Apr 2026

Kate

Have stayed here before and came back because of the great price in such a good location. I also love the reception and bar / breakfast areas.
The rooms are a little lacking but for the price, it’s all you need. I would stay again!

Partner

10/10

Exceptional

01 Apr 2026

Derek

Clean room, check was a little chaotic

Partner

2/10

Poor

31 Mar 2026

Wendy

Room was lovely. Good space and very clean. Staff were very friendly & warm, couldn't fault them. Issue with a one off unauthorised payment that was taken after arrival of £8 which was a little frustrating but theyve promised to reimburse. Bed was very hard & humming of the heating sysyem kept me awake most of the night, constantly getting up to switch things off to search for the issue. Breakfast was nice & I liked the choice of picking from a seperate menu if you want. Coffee machine was lukewarm & for a hugh coffee lover to start the day that was mark down for me. Would recommend paying for breakfast beforehand or on-line for discount rather than paying full cost which, I paid £10 on line, but certainly wouldnt of paid full price for what there was. Overall pleasant stay for the one night although would probably not stay again given the choice of so many other hotels in the area which I prefer, but as always, its a matter of personal opinion.

Self

8/10

Excellent

30 Mar 2026

Jacob

Room was clean and well equipped, the bed was comfy though the pillows were too big for me. The breakfast was excellent value.

Self

8/10

Excellent

29 Mar 2026

Chloe

Good location. Room was a bit dated though, the pictures look much better.

Partner

8/10

Excellent

24 Mar 2026

Marcus

It was fine

Self

6/10

Pleasant

24 Mar 2026

Elizabeth

Some rooms are really nice but mine had paper thin walls and could hear my neighbors' every word. If sensitive to noise, please avoid (or pack earplugs).

Friends

10/10

Exceptional

23 Mar 2026

Mark

It was a really top class stay from great staff to great location. Easy tram access and lots of secure parking nearby. Will stay again.

8/10

Excellent

22 Mar 2026

Brian

Very central location for walking to shops, museums, tram / rail stations. Excellent breakfast offering wide selection of choice. Room was left to own choice, as and when it got serviced.

Partner

10/10

Exceptional

21 Mar 2026

Lindsay

Fantastic hotel, clean, spacious room. Check in speedy, parking few minutes walk.
Lovely, friendly, helpful staff.
Will definitely use this hotel again

Partner

6/10

Pleasant

21 Mar 2026

Ashley Paton

Shower was dirty. Hair on the shower tray and bits on the bottom of the bath. Bed was great and the room was very spacious. Just a little tired and needing a freshen up. Sadly there were very little in the way of amenities and only enough milk for two teas and only one packet of biscuits for three people. Also only towels for two despite three of us booking the room. Very loud delivery from very early below the window which continued until after 7 am. No consideration to the noise made and was excessive. Slow check in but friendly enough. Overall good but not wonderful

Family_with_children

10/10

Exceptional

21 Mar 2026

Walter

Great stay

10/10

Exceptional

13 Mar 2026

Alan

Nice, clean room. Lovely breakfast. Good position.

Partner

6/10

Pleasant

07 Mar 2026

Rachel

Generally ok, but trip was spoilt by 3 fire alarms, one interrupting our breakfast. Our room was very warm, we couldn’t turn the heating down so had to sleep with the window open and listen to traffic noise

10/10

Exceptional

06 Mar 2026

Ruth

The family room was really big and had everything you'd need for an over night.
Staff were very friendly and knowledgeable about the local area and transport options etc.
Chef was great in preparing an individual option for one of our post who is undergoing treatment and couldn't eat the buffet breakfast.
Would definitely book again.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

James

ideal location and great rooms with brilliant breakfast. Just a pity on our trip there was scant if any hot water.

Partner

8/10

Excellent

02 Mar 2026

Jane

Nice stay. Next to tram stop and short walk to Piccadilly Gardens. Rooms a bit dated. Bed was far too soft for my liking. Staff pleasant and welcoming. Nice lobby area.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

James

Great stay and location

4/10

Poor

23 Feb 2026

Neil

The room was not up to standard even after paying for upgrade. No rugs in room and unable to hang clothes due to cabinet under clothes rail which made no sense. Staff were not too interested in assisting us either with upgrade. Shame really :(

Partner

10/10

Exceptional

23 Feb 2026

Debra

Great location, room had everything we needed

Partner

10/10

Exceptional

23 Feb 2026

Libby

Really enjoyed my stay

Partner

10/10

Exceptional

22 Feb 2026

Katy

Helpful staff, spacious room, tasty breakfast, great location.

8/10

Excellent

22 Feb 2026

Angela

Entrance lobby, bar, breakfast area was lovely nice decor, spacious & lovely young staff members, very polite & welcoming.
Room was very clean but it was a bit drab could do with updating & made brighter, didn’t like the lighting, no usb sockets, bed ok pillows lumpy. Tv stood on table would have been better mounted on the wall. Very stuffy room no aircon & couldn't open window. Bathroom was spotless, had to stand in bath for a shower, dont like shower curtains as they stick to u when showering, shower itself was great nice & powerful. Toilet was very creaky when sitting on it again lighting wasnt very bright.
Hotel was in a fab location 3 mins walk from china town, all walkable locations from here.

Partner

10/10

Exceptional

20 Feb 2026

Clare

We had an excellent stay, friendly and helpful staff, such comfy beds and the breakfast was just fantastic.

Family

10/10

Exceptional

17 Feb 2026

Louisa

Great hotel and service

Partner

10/10

Exceptional

16 Feb 2026

Karen

Staying at The Alan was a total break from real life in the best possible way. The decor was so entirely me & beautifully industrial but with an artist’s garret edge to it. Staff could not have been more helpful. When I asked for more water they were up within 5mins (you can’t fill the kettle from the basin) & when I said I had had problems the first night with the room being cold they sent a maintenance man up within ten mins who completely took the thermostat apart, repaired it & stood with a thermometer gun thing pointing at the vent til it hit the correct temperature & explained to me how to keep it consistent.
Shower was hot and wonderful. I hated to leave.

Leisure Self

8/10

Excellent

15 Feb 2026

Laura

Room size and decor great, friendly staff. Very noisy - room not soundproof at all. Breakast was disappointing and not worth the money.

4/10

Poor

14 Feb 2026

Monica

Room was very cold. Shower almost flooded day 1. No sound proofing. Woken up 2 nights in a row with very noisy music and loud voices at 4am lasting an hour or more. No tissues in room. No body lotion. No iron. Lack of shelving and no desk to work at.

Business

6/10

Pleasant

14 Feb 2026

Tia

rooms are always clean and tidy however always asks to be something wrong, previously had problems with the water pressure and temperature, this time the or the shower cord was broken so water was spraying out the side getting everything wet and there was also a nasty sewage smell in the room

Partner

10/10

Exceptional

09 Feb 2026

Shanie

Staff are super helpful and friendly, clean room and good location

8/10

Excellent

08 Feb 2026

Ian

Good quality hotel in the centre of Manchester and I have stayed here several times. Rooms are spacious and well equipped and the hotel is clean. Good bar area and the breakfast and food in general is good. Staff are friendly and attentive. The “industrial” finish might not suit everyone but I like it! Overall a good quality modern hotel in the centre of Manchester that provides good value for money.

Business

8/10

Excellent

06 Feb 2026

TIMOTHY

Great location, although i bet its very noisy into the night on weekends. Staff good. Breakfast great. Strange rooms such as wooded floors, poorly laid out bathroom and noisy ac. But overall, good spot to stay in Manchester. Would stay again.

Leisure Partner

6/10

Pleasant

01 Feb 2026

Sara

The bed was hard and I didn’t sleep really. I discovered the mattress topper was also not very good and needing to be replaced. I Was quite disappointed as the room was £151.20 for the night. The sink in my room was also cracked all the way through. For a 4 star hotel I’d have expected a lot better rooms especially for the price. The staff on arrival weren’t too friendly either. I won’t be staying again and definitely felt over priced.

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Aoife

Second stay
Amazing location
Modern clean rooms
Good vibes

10/10

Exceptional

29 Jan 2026

Sam

Great hotel and brilliant location staff are super nice and the rooms are amazing.

Business_and_leisure Partner

2/10

Poor

29 Jan 2026

mark

The room was terrible, I asked to move rooms, and the staff gave me another room the next room I was given was worse. When pulling back the bed sheets there were stains on the bed. I decided not to stay and moved hotels. I have stayed at this hotel before and the room I stayed in before was very nice. However obviously some of the rooms have not been renovated. I won’t be staying there again or recommending this hotel.

Business

10/10

Exceptional

26 Jan 2026

Wendy

Welcoming staff, great spacious room, lovely toiletries, brilliant location.

Partner

4/10

Poor

25 Jan 2026

Daniel

I’d describe this hotel as an upscale hostel. The room had practically no furniture, and nowhere to hang any clothes longer than a shirt (get ready to throw your coats and dresses on the floor I guess). The walls are paper thin and we could hear everything around us including on other floors. The air conditioning unit and fridge in the room made loud and intermittent noises all evening. This hotel is in a great location, but is a victim of prioritising style over substance.

Partner

4/10

Poor

24 Jan 2026

Anthony

Main issues
- We had no hot water for the entire stay (this was also an issue the last time we stayed, so it seems a persistent problem)
- There were two fire alarms during the night, midnight and 1am - we got a terrible night sleep
- The lifts didn’t work the next day

Smaller issues
- the room service ordering system over WhatsApp doesn’t work. We waited 30 minutes and our request was still unseen, so we cancelled it
- the speaker in the room doesn’t connect

6/10

Pleasant

24 Jan 2026

Mark

Fire alarm went off twice in early hours, engagement party on till late

10/10

Exceptional

21 Jan 2026

Stephanie

The room was immaculate. The service was excellent and the breakfast was delicious. I would book again, thank you!

Business Self

10/10

Exceptional

20 Jan 2026

Mark

Clean and stylish hotel

Business

8/10

Excellent

18 Jan 2026

AB

Staff were lovely and friendly through out our stay. The room was clean, a good temperature and the mattress was comfortable. The lighting and art work through out the venue was very well considered.
Unfortunately though, our shower didn’t drain away well so it flooded our bathroom each time we used it.
It comes down to preference of course, but I found the pillows lumpy and uncomfortable. We found the hand soap/body wash to be very stripping/drying for the skin and the smell of it was way too intense.
It couldn’t be helped but a fire alarm went off in the night and affected the electrics so we couldn’t use the lifts. This was very inconvenient especially as I have issues with my back.
We did find some of the lights didn't work in the room the morning following the fire alarm too which wasn’t ideal.
We could hear every step of our up stairs neighbours too which was not pleasant at all. The ceiling was thin and the floor boards were very creaky.
We noticed that there was a weird drain smell about the hotel and outside in the streets. Other guests also mentioned this to us several times.
Tried to book parking as soon as we booked the stay with the affiliate code but it was booked up so we did have to spend a fair amount on parking.
Overall, a lovely stay but there’s some room for improvement.

Partner

10/10

Exceptional

13 Jan 2026

Charlotte

Beautiful stay

10/10

Exceptional

06 Jan 2026

Thomas

Excellent hotel and great staff. Rooms are perfect as clean. Very comfortable beds

Business