Name: Townhouse Hotel Manchester
Address: Portland Street, 101, Manchester, M1 6DF, GB

8/10

Excellent

24 Jul 2026

Rachel

The space is great - rooms are a brilliant size and are comfortable. The staff were professional and helpful.

4/10

Poor

22 Jul 2026

Shannon

We spent a night here in the middle of a heat wave. We inquired about air conditioning, was told there was none but was assured there was a fan in the room. We arrived very late because of train delays and found there was no fan and no one staffing the

10/10

Exceptional

20 Jul 2026

Jody

Comfortable beds, lots of space in the room for 3 people. No noise disturbances from internal or external

Friends

10/10

Exceptional

19 Jul 2026

Derrick

Clean room and great staff. Breakfast is good too.

Partner

10/10

Exceptional

18 Jul 2026

Marc

Only stayed for 1 night but had a large great room which had good sound proofing. Loved the rainfall shower. Great location and clean

Self

8/10

Excellent

17 Jul 2026

Beatrice

Nice enough room, but bathroom tiny and shower cubicle difficult to get into. TV bolted to the wall and not watchable from the bed. Restaurant/Bar downstairs, which is always nice. Central location, excellent value for money

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Edward

Great location , comfortable bed , very quiet in hotel , only stayed 1 night but would stay again

Partner

8/10

Excellent

15 Jul 2026

Gareth

Great location, amazingly clean, Breakfast was ok, nice bacon, terrible hash brown things. But that was the only reason for 4 not 5 stars

Partner

10/10

Exceptional

14 Jul 2026

Marissa

Great location and friendly staff ! Bed was comfortable.

Friends_and_family Friends

6/10

Pleasant

13 Jul 2026

Patrick

Location was very convenient but the hotel has no fridge in rooms, no ice machine in hotel and the shower was separate from the tub in a tiny closet-like enclosure were the flimsy door leaked all over the rest of the bathroom floor.

Partner

10/10

Exceptional

13 Jul 2026

Taminy

Great location, clean and staff are incredible. Rebecca was very helpful and friendly. One of the best hotels we stayed in the entire UK.
Highly recommend

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Lee

Very clean, spacious room. Great location. Excellent customer service. Only slight gripe would be the lighting in the bathroom - a little dingy and the poor bath plug which wouldn’t secure

Self

10/10

Exceptional

11 Jul 2026

Christopher

Nice stay perfect location, clean and comfortable bed.

Self

10/10

Exceptional

07 Jul 2026

Catherine

The hotel is in a good location.
When we got there to check in, the staff were very friendly and helpful. Check in was easy. The room we stayed in, was very spacious and clean. The bed was really comfortable, we had a lounge area, where we was able to relax, complementary drinks and chocolate in the mini fridge, which was very thoughtful. Would definitely recommend staying here, we are already looking at booking for later in the year for another event.

Friends

10/10

Exceptional

05 Jul 2026

Emily

Stayed at the Townhouse as a base in Manchester for the night. Friendly staff upon arrival, and happy to take our luggage early / for the following day. Upon checkin, the room was spacious and clean. It had everything we needed, and would definitely use if I needed a central hotel for the night!

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Neill

Great location. Clean. Helpful staff. Great breakfast

Partner

10/10

Exceptional

28 Jun 2026

Emma

Great location. Beautiful hotel.

Self

10/10

Exceptional

26 Jun 2026

Ian

Great location. Quiet hotel, standard basic hotel breakfast.

Partner

6/10

Pleasant

21 Jun 2026

Angela

Liked: location and friendly staff
Didn’t like: 1. Location of plugs, not near the mirrors. 2. Bathroom poorly lit and not enough surface space in the bathroom for 2 people. 3. Bathroom plug broken. Overall I do not think this hotel is a 4 star hotel.

Partner

10/10

Exceptional

20 Jun 2026

Evan

This hotel was fantastic, the room was so spacious including a large bedroom / sitting area and a bathroom with large tub and stand up shower. We had emailed a few days in advance asking for early check in due to an early morning inbound flight, agreed on payment over email and then were given different information at the desk that the fee would be higher. As we had it in writing they agreed to the original price, but the person at the desk wasn't so kind during our interaction. That initial encounter made us feel the stay would be a challenge, but the location of the property and the room itself really turned it around for us. We were central to the Gay Village and China Town, and only a short walk to transit, restaurants, bars etc. Blackout curtains from floor to ceiling made sleeping in very easy, and there was no noise transfer between rooms and hallways. Would love to stay here again, fantastic visit.

Partner

10/10

Exceptional

15 Jun 2026

Robin

Decent room size, helpful staff and in a nice central location, 10minute walk from Piccadilly

10/10

Exceptional

12 Jun 2026

Alan

Always a pleasure to stay here. Welcoming staff and a comfortable, well-priced room.

Self

6/10

Pleasant

06 Jun 2026

Rick

Very friendly staff excellent welcome upon arrival and breakfast, however…
We were staying in a room facing the main road.
The noise was too loud from outside until far too late, after 1am. Then It all started again with the bins being emptied etc at 6.30 am.
Had virtually no sleep all night.
If I can stay in another room not facing the road I would certainly try again.

Partner

10/10

Exceptional

03 Jun 2026

Rich

Very clean all over

Self

10/10

Exceptional

01 Jun 2026

clyde

Jain was amazing and helpful

8/10

Excellent

29 May 2026

Catherine

We enjoyed our stay here, the front staff, particularly Jamiah, really helpful suggestions about places to visit and eat!! Great location for getting around the city and fairly quiet at night.

Partner

10/10

Exceptional

27 May 2026

Steve

This was our 2nd stay at the Townhouse & again we were really pleased with the whole experience.
From check-in to collecting our luggage our stay was faultless.

Partner

8/10

Excellent

27 May 2026

Irene Priska

it was full ok... for us it was strange not to open up the windows.. but I think this is so in England.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Raymund

Helpful and friendly staff. Clean and very accessible hotel

Family

10/10

Exceptional

26 May 2026

Kanna

Just enjoy your stay - perfekt hotel and enjoy Manchester too.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Steen Pagh

Just great

Self

10/10

Exceptional

19 May 2026

Duncan Robert

Great stay overall. Shower stall was a bit small (more an issue when starting shower and getting water to desired temperature)

Self

10/10

Exceptional

19 May 2026

Adrian

Thanks to the staff for making our short stay so pleasant. They were all courteous and professional. Thanks to Jamiah for arranging a new room due to a problem with the original sink. (also the restaurant recommendation and the extension cord) Jamiah’s notes meant we didn’t have to explain the situation again to the morning clerk, Lorna. She had the new room ready sooner than expected and delivered the new keys to us. The upgrade was a nice surprise! The Townhouse is well located close to China Town and the Manchester Art Gallery.

Partner

4/10

Poor

19 May 2026

John

There was a problem with our door meaning every time we went to the room the key cards didn’t work and we had to go to reception and get them redone. Even resetting the door didn’t help. Expect it maybe once or twice in a stay but it was every time. Staff were helpful but couldn’t solve the problem. That and the air con didn’t work either.

10/10

Exceptional

18 May 2026

Javier

The staff were wonderful and were able to give me many suggestions when I asked and very accommodating with any request that came up

Self

10/10

Exceptional

18 May 2026

Barry

Reception staff are amazing. Very friendly and approachable. Well done team!!

Self

4/10

Poor

15 May 2026

James

The room was freezing and the radiator couldn’t warm it up. The air conditioning only works from April to October so it was a bit of a letdown. I think this hotel might be confused about its location, perhaps thinking it’s in Manchester rather than the Costa del Sol.

The check-in staff weren’t friendly or welcoming. It felt like an inconvenience to them that I was arriving late.

The breakfast options were limited and mostly consisted of full English breakfasts. The coffee tasted watery and there were no fresh juices.

Overall, the hotel is dated and needs a refresh. For example, the bed was bouncy and you could feel the springs.

Self

8/10

Excellent

15 May 2026

Simon

Nice hotel

Close to the exhibition centre

Rooms were great with nice showers and comfy beds

Only issue is bar closed at just after 11 forcing us to leave the hotel and go over the road when we wanted to continue our evening - would be a good idea to publicise this

Business

10/10

Exceptional

12 May 2026

Darin

Free breakfast is a great option to have with changes daily.

Rooms were clean and large in size

No complaints!

Partner

8/10

Excellent

12 May 2026

Saffron

hotel is nice! great location, only thing is the noise constant banging doors quite noisy

Partner

10/10

Exceptional

12 May 2026

Øystein

Nice Hotel in the middle of the city, close to Picadilly Gardens.. so a greate hotel to stay at when exploring the city. Nice hotel-bar, with greate staff. Werry helpfull. Will stay there again, on our next trip.

Partner

8/10

Excellent

11 May 2026

Keith

Staff were very attentive throughout my stay.
Had 1 little problem with a light in bathroom, got it fixed quickly.
Breakfast was a good selection, all well presented and plentiful.
Just one other thing...the room carpet could do with a deep clean, the only thing that stood out, otherwise, a good stay.

Self

10/10

Exceptional

06 May 2026

Andrew

Fantastic stay, all staff were so friendly. Lovely room with a super comfy king size bed.

Great choice at breakfast 👌

Will definitely stay again.

Partner

10/10

Exceptional

05 May 2026

Victoria

Room was very clean, staff very helpful. Close to the city centre. Only stayed 1 night but would stay again!

Friends_and_family Family

10/10

Exceptional

05 May 2026

alice

Excellent overnight stay. Large well-equipped room in a great location for a night out in Manchester. Will stay again!

Partner

10/10

Exceptional

05 May 2026

John

A clever industrial conversion but beware the steps structural pillars and high bedroom windows

Self

6/10

Pleasant

03 May 2026

SARA

The hotel decor is very tired. Its an old building that has been painted in more modern colours but the carpets are very worn and the woodwork has been repainted on top of layers of old paint. It is not a boutique hotel as described. The windows are single glazed with secondary glazing so there is no sound proofing of the street noise outside.

We didnt eat at the hotel so cant provide any information about that.

The staff however are so friendly and welcoming!

Partner

8/10

Excellent

03 May 2026

Jeremy

Excellebt location and good value

Self

10/10

Exceptional

03 May 2026

Joel

Rebekkah was an awesome hotel employee and was very helpful in our stay!

Friends

10/10

Exceptional

02 May 2026

Stuart

Good selection for breakfast.
but you need to ask for different eggs and this is not always told to you.
Good coffee machine, but only 1 so can have queues at busy times.
Area always keeps clean & tidy with ample amounts available.

Hotel often busy with conference events.

very good central location.

Self

10/10

Exceptional

01 May 2026

Alan

Always a warm welcome and a pleasure to stay here

Self

8/10

Excellent

29 Apr 2026

Clare

Had a lovely stay at the Townhouse Hotel. Room was clean and tidy. Bed was a bit too soft for my liking. Quite noisy from outside but it is right next to pubs/bars. Heard the pub emptying bottle bins in the early hours. Rebecca on reception was lovely at checkout. Asked if we wanted to keep our bags there for a little longer if we were going into the town. Super thoughtful.

Partner

8/10

Excellent

26 Apr 2026

Grace

The hotel was lovely and clean and the room very spacious. Staff were very friendly and helpful

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Nitin

Great overnight stay - good sized room, friendly & warm staff. Breakfast was great too

10/10

Exceptional

25 Apr 2026

Beth

Rebecca is amazing, and always offers a very warm and friendly welcome.

Friends_and_family Friends

8/10

Excellent

11 Apr 2026

Tim

Well located hotel in city centre with car park close by

Self

10/10

Exceptional

09 Apr 2026

Mathias

Breakfast was good enough

Partner

6/10

Pleasant

08 Apr 2026

Annie

The room was good: spacious, clean, and with a nice view over the street.

I would have given it a 5 star if we had not been woken up by the cleaning staff on both mornings.

The first morning it was at 9:16 am. The young cleaner asked me if she could come back to clean 20 minutes later but I was in my pyjamas and still half asleep. I told her to clean when we are not around at lunchtime. She said she might not be there anymore. We complained at reception and specifically asked for no cleaning before we check out on the following (and last) day.

The cleaner opened the door even earlier on the last day at 8:49am and we were still sleeping and in bed. I had to shout (half asleep from the bed) that we were sleeping.

Sadly, there seems to be an issue with the cleaning team as they do not seem to know when people are in or not or if people have checked out already. Or maybe they just want to finish early? Or they want to make sure we check out on time?

This put us in a bad mood on both days.

How can you get the timing for cleaning so wrong? There was no sign ‘Do not disturb’ that we could have put on the door.

Partner

10/10

Exceptional

06 Apr 2026

Thomas

Spacious rooms with amazing staff and a great central location. As well as being very reasonably priced. Will definitely stay there again.

Self

10/10

Exceptional

06 Apr 2026

Kelly

Very large clean modern rooms, friendly staff very good location

Friends

8/10

Excellent

31 Mar 2026

P

I have a party to go and didn’t go back to hotel until 2:45 in the morning, the young girl wasn’t happy to open the door for me at that time.

Partner

10/10

Exceptional

27 Mar 2026

Gareth

Nice clean big rooms.

10/10

Exceptional

27 Mar 2026

Louise

Particularly lovely and helpful young man on reception

Self

10/10

Exceptional

25 Mar 2026

Alan

I booked this hotel for one of our staff who stays in Manchester every week for work. I have used various Hotels over the previous months and he has recently told me that wherever possible could I book this hotel as it is the best he stays in.

Self

8/10

Excellent

24 Mar 2026

Roar

Yes

8/10

Excellent

21 Mar 2026

Cheryl

Our room was on the cold side but nice enough. We couldn’t find remote for tv. Breakfast was good. Location fantastic for Palace Theatre.

4/10

Poor

18 Mar 2026

James

Low quality, we walked in to the room that had a huge bucket catching parts of the ceiling that was falling.
Yes we did get moved rooms but still it wasn’t the cleanest and I won’t be returning.
I was close to asking for a refund.

Partner

10/10

Exceptional

17 Mar 2026

Lindsay

Great location, steps away from the Piccadilly station and not far from shopping. Felt safe and lots of restaurant options as well. Room was very spacious and bed and pillows were very comfortable.

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Andreas

Good hotell overall

10/10

Exceptional

15 Mar 2026

trevor

Room compact but clean and well equipped and maintained. Excellent check in experience. First time staying but would definitely come back. Great value for money.

6/10

Pleasant

13 Mar 2026

Susannah

Lots of shops near and close to arndale centre. Room was overall clean but one of the towels was stained. The air con in the room was loud and kept me up even when I turned it off, there was a leak in the ceiling and the sound of water dripping from the ceiling onto the carpet also woke me up at 3am. Staff were polite but I had to wait atleast 5 minutes to speak to someone every time I went to reception and there was no answer to the call I made from my room. WiFi was consistently weak but strong enough to access internet.

Self

10/10

Exceptional

09 Mar 2026

Brian

fantastic staff all were friendly and welcoming. quiet hotel even thoguh in the centre of life in Manchester. five mins from picadilly and two mins from the theatre handy for everything.

Self

10/10

Exceptional

08 Mar 2026

S

Nearby shops friendly staff clean room's

Partner

10/10

Exceptional

08 Mar 2026

Benjamin

Très bon emplacement. Bon rapport qualité prix

10/10

Exceptional

06 Mar 2026

Claire

Really friendly staff, decent rooms, very central

10/10

Exceptional

04 Mar 2026

Mrs susan

Ideally situated in the town. Lots of shops and food outlets nearby. Only there for one night so didn’t use the wi-fi.

Friends

8/10

Excellent

02 Mar 2026

Kevin

The staff were lovely. The generous room was good. The hotel is well situated if you like the central location, which we do.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Richard Neville

Good-sized, comfortable rooms, friendly staff and a very convenient, central location. The rates are very fair too. It's my regular stay of choice in Manchester.

Self

10/10

Exceptional

22 Feb 2026

Stephen

Experience was excellent as always although I found the temperature in the room a bit too hot and the air conditioning wasn’t able to cool it down.

Self

8/10

Excellent

16 Feb 2026

Grace

The room, staff and hotel were great, it was clean the staff super chatty and hotel was beautiful. The only thing was there was no air con and even without the heating on it was absolutely boiling in our room with no access to opening a window even in February. The room we had was street facing and was really noisy as well. I guess we were unlucky with the location of the room but everything else was absolutely great and I would stay again.

Leisure Partner

8/10

Excellent

14 Feb 2026

David

Clean nice room

Business

2/10

Poor

10 Feb 2026

Erik

The pictures of the rooms showed two beds when I booked, one smaller single bed and one dubble bed. We got one 140cm bed for two friends and the staff or hotels.com customer service was very unhelpful.

8/10

Excellent

07 Feb 2026

Maurizio

Comfort and service

Business

10/10

Exceptional

29 Jan 2026

Edward

Lovely hotel in an ideal city location.

Decent breakfast buffet available

Leisure Friends

10/10

Exceptional

29 Jan 2026

Roger

Very courteous staff, good amenities, complimentary selection in the room.

Leisure Partner

8/10

Excellent

26 Jan 2026

Edward

Easy quick check in , room clean and fully functioning

Leisure Family

10/10

Exceptional

23 Jan 2026

Lemuel

Lovely stay at the Townhouse one of the best places in Manchester.
Clean and tidy room, quiet
Will plan to stay there again
Only issue light shining under room door which distracted at night no other issues otherwise

10/10

Exceptional

20 Jan 2026

Carol

The room was large and very clean. Staff were very friendly l.

Partner

6/10

Pleasant

15 Jan 2026

Alister

First and last time staying here. Queued on arrival to check in, got to the 4th floor to find key cards not programmed correctly. Room was a good size but I didn’t want to walk around bare foot, such was the state of the carpet. TV wasn’t very good. Bed was ok. Shower cubicle was tiny and water pressure poor. Dinner was anomaly dreadful and breakfast not much better. Staff were all very pleasant but the hotel is obviously understaffed. Barman doubled as the waiter, receptionist also doing the bar when there was nobody there. Finally, charging £6.45 for Guiness from a can in the bar seems excessive. In a street where there are a dozen other hotels, this place needs to do a lot better.

Business

8/10

Excellent

15 Jan 2026

Amelia

It was really nice and comfortable

Friends_and_family Friends

10/10

Exceptional

14 Jan 2026

SIU POK

Very convenient location. Bit pricey though, especially the breakfast. Would recommend just buy some breakfast from China Town nearby.
Room really quite old but quite clean.
Shower was strong and that is very important for me.

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

So Hin

Location is great. It's right at the centre. But the room and bathroom are a bit dated. Card key didn't work. A little noisy at night if your room faces the back alley. Staff was quite friendly though.

Self

8/10

Excellent

11 Jan 2026

Kathryn

It was a good value overnight stay in the city centre. The only letdown was the noise from the road and the pub opposite which wasn't good when you're trying to sleep. We would ask for a different room if we stayed again. Room 106. But otherwise we couldn't fault it.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Elizabeth

Pleased to be upgraded to a suite - very comfortable. Enjoyed the breakfast.

10/10

Exceptional

08 Jan 2026

Natalie

Nice room good breakfast

Business

10/10

Exceptional

05 Jan 2026

John

breakfast good value a good selection at the breakfast buffet

10/10

Exceptional

04 Jan 2026

John

Yes rooms are comfortable and clean and the staff were all very helpful.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Nor Raffaee

great location, comfy room

Leisure Family

8/10

Excellent

02 Jan 2026

David John

Nice room, clean, nice hotel but bed not good- too soft and uncomfortable

Leisure Partner

10/10

Exceptional

28 Dec 2025

Sam

Room was spotless. Bed really comfy room nice and warm. Staff were all really friendly and helpful will definitely book this again when staying in Manchester as is so handy for the tram and great location

Partner