Townhouse Hotel Manchester

United Kingdom , Manchester
MANCHESTER, Portland Street, 101
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100 reviews shown

4/10

Poor

18 Mar 2026

James

Low quality, we walked in to the room that had a huge bucket catching parts of the ceiling that was falling.
Yes we did get moved rooms but still it wasn’t the cleanest and I won’t be returning.
I was close to asking for a refund.

Partner

10/10

Exceptional

17 Mar 2026

Lindsay

Great location, steps away from the Piccadilly station and not far from shopping. Felt safe and lots of restaurant options as well. Room was very spacious and bed and pillows were very comfortable.

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Andreas

Good hotell overall

10/10

Exceptional

15 Mar 2026

trevor

Room compact but clean and well equipped and maintained. Excellent check in experience. First time staying but would definitely come back. Great value for money.

6/10

Pleasant

13 Mar 2026

Susannah

Lots of shops near and close to arndale centre. Room was overall clean but one of the towels was stained. The air con in the room was loud and kept me up even when I turned it off, there was a leak in the ceiling and the sound of water dripping from the ceiling onto the carpet also woke me up at 3am. Staff were polite but I had to wait atleast 5 minutes to speak to someone every time I went to reception and there was no answer to the call I made from my room. WiFi was consistently weak but strong enough to access internet.

Self

10/10

Exceptional

09 Mar 2026

Brian

fantastic staff all were friendly and welcoming. quiet hotel even thoguh in the centre of life in Manchester. five mins from picadilly and two mins from the theatre handy for everything.

Self

10/10

Exceptional

08 Mar 2026

Nearby shops friendly staff clean room's

Partner

10/10

Exceptional

08 Mar 2026

Benjamin

Très bon emplacement. Bon rapport qualité prix

10/10

Exceptional

06 Mar 2026

Claire

Really friendly staff, decent rooms, very central

10/10

Exceptional

04 Mar 2026

Mrs susan

Ideally situated in the town. Lots of shops and food outlets nearby. Only there for one night so didn’t use the wi-fi.

Friends

8/10

Excellent

02 Mar 2026

Kevin

The staff were lovely. The generous room was good. The hotel is well situated if you like the central location, which we do.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Richard Neville

Good-sized, comfortable rooms, friendly staff and a very convenient, central location. The rates are very fair too. It's my regular stay of choice in Manchester.

Self

10/10

Exceptional

22 Feb 2026

Stephen

Experience was excellent as always although I found the temperature in the room a bit too hot and the air conditioning wasn’t able to cool it down.

Self

8/10

Excellent

16 Feb 2026

Grace

The room, staff and hotel were great, it was clean the staff super chatty and hotel was beautiful. The only thing was there was no air con and even without the heating on it was absolutely boiling in our room with no access to opening a window even in February. The room we had was street facing and was really noisy as well. I guess we were unlucky with the location of the room but everything else was absolutely great and I would stay again.

Leisure Partner

8/10

Excellent

14 Feb 2026

David

Clean nice room

Business

2/10

Poor

10 Feb 2026

Erik

The pictures of the rooms showed two beds when I booked, one smaller single bed and one dubble bed. We got one 140cm bed for two friends and the staff or hotels.com customer service was very unhelpful.

8/10

Excellent

07 Feb 2026

Maurizio

Comfort and service

Business

10/10

Exceptional

29 Jan 2026

Edward

Lovely hotel in an ideal city location.

Decent breakfast buffet available

Leisure Friends

10/10

Exceptional

29 Jan 2026

Roger

Very courteous staff, good amenities, complimentary selection in the room.

Leisure Partner

8/10

Excellent

26 Jan 2026

Edward

Easy quick check in , room clean and fully functioning

Leisure Family

10/10

Exceptional

23 Jan 2026

Lemuel

Lovely stay at the Townhouse one of the best places in Manchester.
Clean and tidy room, quiet
Will plan to stay there again
Only issue light shining under room door which distracted at night no other issues otherwise

10/10

Exceptional

20 Jan 2026

Carol

The room was large and very clean. Staff were very friendly l.

Partner

6/10

Pleasant

15 Jan 2026

Alister

First and last time staying here. Queued on arrival to check in, got to the 4th floor to find key cards not programmed correctly. Room was a good size but I didn’t want to walk around bare foot, such was the state of the carpet. TV wasn’t very good. Bed was ok. Shower cubicle was tiny and water pressure poor. Dinner was anomaly dreadful and breakfast not much better. Staff were all very pleasant but the hotel is obviously understaffed. Barman doubled as the waiter, receptionist also doing the bar when there was nobody there. Finally, charging £6.45 for Guiness from a can in the bar seems excessive. In a street where there are a dozen other hotels, this place needs to do a lot better.

Business

8/10

Excellent

15 Jan 2026

Amelia

It was really nice and comfortable

Friends_and_family Friends

10/10

Exceptional

14 Jan 2026

SIU POK

Very convenient location. Bit pricey though, especially the breakfast. Would recommend just buy some breakfast from China Town nearby.
Room really quite old but quite clean.
Shower was strong and that is very important for me.

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

So Hin

Location is great. It's right at the centre. But the room and bathroom are a bit dated. Card key didn't work. A little noisy at night if your room faces the back alley. Staff was quite friendly though.

Self

8/10

Excellent

11 Jan 2026

Kathryn

It was a good value overnight stay in the city centre. The only letdown was the noise from the road and the pub opposite which wasn't good when you're trying to sleep. We would ask for a different room if we stayed again. Room 106. But otherwise we couldn't fault it.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Elizabeth

Pleased to be upgraded to a suite - very comfortable. Enjoyed the breakfast.

10/10

Exceptional

08 Jan 2026

Natalie

Nice room good breakfast

Business

10/10

Exceptional

05 Jan 2026

John

breakfast good value a good selection at the breakfast buffet

10/10

Exceptional

04 Jan 2026

John

Yes rooms are comfortable and clean and the staff were all very helpful.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Nor Raffaee

great location, comfy room

Leisure Family

8/10

Excellent

02 Jan 2026

David John

Nice room, clean, nice hotel but bed not good- too soft and uncomfortable

Leisure Partner

10/10

Exceptional

28 Dec 2025

Sam

Room was spotless. Bed really comfy room nice and warm. Staff were all really friendly and helpful will definitely book this again when staying in Manchester as is so handy for the tram and great location

Partner

6/10

Pleasant

24 Dec 2025

Jemila

Need to sort out mold in bathroom but otherwise okay stay!

6/10

Pleasant

22 Dec 2025

Lee

Suite was nice enough just very dark and hot. Completely mini bar was a bonus. Room wasn’t ready for us after agreeing an early check in so had to wonder Manchester for an hour. Decent enough hotel.

8/10

Excellent

22 Dec 2025

Michael

Late check in, can pay extra to check in earlier, bit harsh if room is ready!

Middle of Manchester so can be a bit noisy as the city wakes up early.

Leisure

6/10

Pleasant

12 Dec 2025

Daniel

The room condition was fine and staff were courteous, but the location itself was remarkably noisy, with the sound of glass clashing in the streets as early as 6AM, and the breakfast was probably one of the poorest quality cooked \"buffet\" breakfasts I've experienced.

The whole stay didn't seem worth the price, in all honesty. I have a feeling prices were hiked due to awareness of the Birmingham University graduation ceremonies happening on the date we stayed...

10/10

Exceptional

11 Dec 2025

Jeffrey

Could not fault the room or service

Partner

6/10

Pleasant

07 Dec 2025

Anne-Marie

The room was very clean but very hot and the air conditioning didn’t work. We paid for a late check out but had to go to reception twice as the key card had been deactivated. The staff were always pleasant and helpful. On the Friday evening the bar and restaurant were shut for a private party. We were not made aware of this prior to our arrival which was very disappointing as we had planned to eat there.

8/10

Excellent

06 Dec 2025

Shirley

Good size room, staff friendly & helpful. Room was just noisy from the road outside.
Breakfast selection good and lovely bar/ breakfast room.

Partner

6/10

Pleasant

03 Dec 2025

Harutomo

There is no parking at the hotel despite Expedia stating

8/10

Excellent

01 Dec 2025

Very nice hotel, excellent location. Room was spacious, checking and check out were very easy and fast.
We had a great time 🙂

Leisure Family

8/10

Excellent

30 Nov 2025

Ciara

Nice hotel, good location, was noisy from the traffic outside

Leisure Friends

10/10

Exceptional

30 Nov 2025

samantha

Nice room

Friends_and_family Friends

10/10

Exceptional

29 Nov 2025

Dominic

Partner

10/10

Exceptional

27 Nov 2025

John

Good clean hotel. Friendly staff.

Leisure Partner

10/10

Exceptional

27 Nov 2025

SARAH

Upgraded to suite, huge space. Clean cosy and great service

10/10

Exceptional

25 Nov 2025

Tracy

Excellent

Leisure

10/10

Exceptional

24 Nov 2025

Catherine

Great hotel good location nice staff

10/10

Exceptional

24 Nov 2025

Michelle

Excellent hotel great location for us

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

Fiona

Nice room, no problems at all

8/10

Excellent

22 Nov 2025

Helen

Polite, helpful staff. Spacious room with a great shower. Good value for money for the location. Would have been 5 stars but the carpet in the bedroom looked a bit dirty / in need of replacing.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Katy

Friendly staff, nice and clean room which was a good size. Shower was powerful and warm.

Leisure Self

10/10

Exceptional

18 Nov 2025

Verified traveler

The service was good, room spacious and the breakfast was good

Friends_and_family Friends

10/10

Exceptional

18 Nov 2025

Ebba

It’s was very good located! Nice room and friendly staff.

Friends_and_family Friends

8/10

Excellent

17 Nov 2025

andrew

The main criticsm is the TV.
Could not use etc netflix etc on there and the channels on the TV were very basic.
Other than that all very good

Partner

4/10

Poor

16 Nov 2025

Anthony

We were allocated 3 different rooms due to issues. First room stunk of damp to the point it got on your chest to which my partner has asthma. 2nd room was red hot with air con stuck on heat with lights not working. When we complained staff didn't seem bothered and we were informed air con is set to heat as it was going to be cold the next day. You cant open windows they are stapled shut which a sticker next to them informed this is as they provide air con. It makes no sense. 3rd room we just accepted as it was taking up so much time.

2/10

Poor

16 Nov 2025

Trevor

Very noisy room from both inside and outside,breakfast was of a poor quality.
On a high the staff were very polite.

Partner

10/10

Exceptional

15 Nov 2025

Alicia

The room was lovely and clean. Comfy bed and great sized room.
Friendly, helpful staff.
The hot breakfast was poor, dry, cold eggs, under cooked sausages, the rest of the breakfast options were good just a let down with the hot food.

Partner

10/10

Exceptional

14 Nov 2025

Rich

Room (104) was spotlessly clean as was the bathroom. Great mattress & a wonderful night's sleep!

Good breakfast selection, slightly disappointed no fried eggs but hey, great coffee!

Will book again👍

Partner

6/10

Pleasant

13 Nov 2025

Christopher

First room was first floor on the front of the hotel. Glazing is poor/non-existent and the noise from the street too much. Traffic and people!
Requested to be moved which was happily accommodated. Only to be put in a room with a noisy radiator and the thermostat valve on the floor not the radiator??! No way to turn of or shut it up. Like having a tap running next to the bed.
Moved again. Same old radiotors. Less noisy but still cant turn it off. Gave up and slept the best i could.

Business

8/10

Excellent

11 Nov 2025

Mac

Lovely staff even let us check in 40 minutes early! The room was clean and very pleasant. Also, the cleaner came back later when we were still getting ready so our room was clean upon return. The lighting was a bit lacking and the AC didn’t seem to work. But since it was winter it was okay. Thanks

Partner

10/10

Exceptional

10 Nov 2025

Najwa

The room was really spacious and pretty! I loved my stay and would definitely stay here again.

Business Self

10/10

Exceptional

09 Nov 2025

Elizabeth

Great location (China town) .10 minutes walk from Picadilly Station. Would stay here again.

Leisure Partner

8/10

Excellent

07 Nov 2025

Tara

Loved this hotel

Business

10/10

Exceptional

07 Nov 2025

Francesca

The room was really well furnished and clean. Lovely bathroom. The staff were very friendly and helpful.
The food in the restaurant was good and reasonably priced.
Great location for the area too.

Business_and_leisure Self

10/10

Exceptional

05 Nov 2025

Liuventas

All good

Business

6/10

Pleasant

01 Nov 2025

Paul

Rooms ok, very noisy outside, could do with better soundproofing.

Partner

10/10

Exceptional

30 Oct 2025

Jessica

Fabulous location. The room was spacious, very clean and comfortable. Breakfast was lovely and all the communal areas were spotless. Highly recommend.

Leisure Family

10/10

Exceptional

30 Oct 2025

Alan

Great friendly staff, clean room, will definitely stay again

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Nicola

The room was amazing. Very roomy, beds were very comfy and we had a seperate shower and bath. The whole hotel was very clean. Lovely staff and the breakfast was great. They even catered for Gluten intolerance ❤️

8/10

Excellent

28 Oct 2025

Raymund

Helpful staff. Our stay was well facilitated. Good location

Leisure Friends

10/10

Exceptional

28 Oct 2025

Great location. Friendly staff. Luggage storage before check in was very helpful.
Hotel was clean, rooms lovely and clean. Will definitely return.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Linda

Another lovely stay - couple of points to note

Check in staff efficient and friendly. Left our luggage prior to afternoon theatre performance then returned to check in. Adjoining rooms perfect for our group. Rooms clean and comfortably furnished. A little warm through the night and unable to change heating. In room tea and coffee not well stocked. Breakfast staff welcoming and fair range of foods to choose from. Coffee machine latte had a smoky aroma and harsh taste as if the beans were over roasted.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

diane

Not applicable re the drink options. The room was heated perfectly.

Friends_and_family Family

8/10

Excellent

22 Oct 2025

Sam

The room and stay was generally good. Room was clean, but the bathroom and carpets could have been cleaner, especially after they had just been cleaned. Air conditioning worked. TV did not work on the one occasion we wanted to utilise it, their was screen burn and remote didn't work. Staff were amazing and dealt with me and my friend group who were staying at the hotel very nicely. Room key cards reset daily. Only issue, being accosted by event staff who refused access to hotel without us showing our room keys.

Friends_and_family Friends

8/10

Excellent

14 Oct 2025

Stefan

Stay was OK. Pillows was hard impossible to get a good rested sleep with them. There was some issues with cards for the room. But staff was very friendly and helpful.

Business Partner

10/10

Exceptional

12 Oct 2025

Robert

Lovely hotel, central location.

Lovely one night stay at the Townhouse. Nice large clean room. Very comfortable bed and pillows, slept so well. Great bathroom, nice to have a bath and heated towel rail. Very central hotel. Will definitely stay again.

Partner

10/10

Exceptional

12 Oct 2025

Gerald

Spacious room with roomy hanging facilities.
Nice bathroom
Staff on reception, dining area and bar helpful and pleasant

Leisure Partner

10/10

Exceptional

09 Oct 2025

Tiffany

Really nice place with great amenities and lovely breakfast. The room was quite hot because the window doesn’t open but there was air con available to rectify the issue.

Partner

8/10

Excellent

08 Oct 2025

Adam

The Townhouse Hotel in Manchester is a fantastic stay. It is very close to St Peters Square and Manchester Oxford Train station for easy transportation. The service was good and the staff very friendly.

Leisure

8/10

Excellent

06 Oct 2025

Simon

Good overall experience

Business

6/10

Pleasant

05 Oct 2025

Tim

Whilst the property looks clean and tidy, the price point isn’t reflected in comparison to other hotel chains such as Premier Inn. The hotel itself was cold and air conditioning unit could not be run all evening due to the noise it made. Unfortunately we were also on the side next to a night club that had queues outside until past 2am.

Leisure Friends

8/10

Excellent

04 Oct 2025

Judith

Great location for Palace theatre and shopping

Leisure Self

6/10

Pleasant

29 Sep 2025

David

There was no main light in the room, so had to use the light on my mobile phone to find my clothes in my luggage. The mattress needed to be replaced as it was too soft due to being overused. The internet had no password protection. Location of the hotel for shops was only a short distance away. Staff weren't very pleasant, and didn't move other people's luggage out of the way when we picked up ours in their secure room.

Leisure Partner

10/10

Exceptional

28 Sep 2025

martin

We will definitely use this hotel again, clean and tidy ,nice rooms, good bar friendly staff.
Theres a ncp multistory carpark on chorlton st just behind the hotel. The breakfast was very good especially the buffet english breakfast.
China town is opposite the hotel so your spoilt for choice for restaurants, plenty todo shopping entertainment etc as its eight in the heart of the city.

Leisure Partner

6/10

Pleasant

28 Sep 2025

Steven

It’s ok

It’s ok at best. Room and overall atmospheric seemed a bit dated and I prefer contemporary places. It didn’t fill me with joy and will probably stay elsewhere in future.

Business

8/10

Excellent

27 Sep 2025

Louise

Pleasant stay and staff helpful. Good position for what we wanted

Partner

10/10

Exceptional

26 Sep 2025

Neil

Lovely big room, was very clean. We stay here every time we go to Manchester. The breakfast is always really nice with a huge choice. The coffee is really nice and it’s a peaceful area where you sit to eat. The hotel is a lovely old building which has been very well kept and is in excellent condition. It has been tastefully decorated to mix modern yet still retain its character. The position is great too, short walk to all the shops and nice bars. Overall it is a great hotel and is always competitive on price. Would highly recommended

Friends_and_family Family

4/10

Poor

16 Sep 2025

Rebecca

Too expensive for what we paid

You couldn’t swing a cat in the room. Ventilation and lighting terrible. Mirror so far away from a plug socket so it’s impossible for a girl to do their hair. Not ideal design.

Partner

10/10

Exceptional

14 Sep 2025

Lorraine

Excellent hotel. Highly recommend.

Hotel was very conveniently located, which was why we booked it. The hotel itself was very clean and neat. We booked triple room and sometimes they are a bit of a squash, but this wasn’t - it was very spacious. Very member of staff we interacted with was so pleasant and really went out of their way to be nice. We ate dinner in the restaurant, which was excellent and very good value ans the breakfast was plentiful and very fresh. Would absolutely stay again and recommend to others.

Friends_and_family Friends

10/10

Exceptional

09 Sep 2025

Alistair

Enjoyed our stay here, short walk to Oxford Road station and also to Spinningfields. Friendly, helpful staff, clean and spacious room, comfortable bed. Opted for the breakfast and felt it was good value, buffet style full English and the pastries were delicious; very fresh. Genuinely nothing negative to say, found it good value for money and would stay again, many thanks!

Leisure Partner

10/10

Exceptional

08 Sep 2025

Verified traveler

Fantastic hotel!

Fantastic hotel! Nice room, spacious, clean and dark at night which I love. Pretty quiet and we weren't disturbed by street noice too much.
Staff were very friendly and a good selection for breckfast. We'll definitely look to come again if we are back in Manchester.

Friends_and_family Friends

10/10

Exceptional

06 Sep 2025

Karen

Above and beyond

Hi

We stayed over for our third anniversary and having had a wonderful experience, what with the courteousness of the friendly staff, the clearness of the bedroom and shower room was immaculate.

Thank you.

Partner

10/10

Exceptional

04 Sep 2025

Valerio

Excellent place to stay.

10/10

Exceptional

28 Aug 2025

David

Impressed.

Very clean and well presented room. Lots of space. Air conditioning was just what I wanted in my room and I got it here. My stay was very well priced too. A few mins walk away from Chorlton Street car park. Will definitely stay again on one of my next trips to Manchester.

Self

8/10

Excellent

26 Aug 2025

Vincent

Recommend good value

Parking nearby pricey even with hotel discount. Check-in was welcoming. Room was comfortable convenient location

Business

10/10

Exceptional

25 Aug 2025

ANDREW

Great stay in Manchester.

Great location, easy walking distance to most things downtown. Very friendly and accommodating staff. The rooms were large and comfortable, and decently clean (I get congested with too much dust, but no problems here). The rooms were also nice and quiet, even though there was a festival while we were there and the streets were full of drunk people hooting and hollering, it didn't bother us at all in our room. The air conditioners also worked great. The breakfast was fine: Always plenty of space to sit, and a good selection of food. The food itself was perhaps not always the best (hash browns that have been sitting in a warming tray for an hour lose all their crunch, for example). But it tasted fine and got the job done. We parked at the NCP Chorlton Street garage, which was 25 pounds a day, and worked just fine.

Friends_and_family Family

8/10

Excellent

19 Aug 2025

Chi Kit Elvis

The location is good as the hotel is situated near the chinese restaurants at chinatown. Our room was executive king room, hence there was enough spare space in the lounge area. However, more lighting should be added as it is quite dark when we sat in this lounge area at nighttime. Also, it is difficult to press the flushing button in the toilet. We need to try a very big effort to press it.

Partner