Name: Roomzzz Manchester
Address: 36 Princess Street, 36, Manchester, M14JY, GB

10/10

Exceptional

16 Jul 2026

Richard

Super location, great room, plenty of dining options, car parking at Arndale Centre.

Partner

10/10

Exceptional

15 Jul 2026

Alison

Lovely stay as usual, clean, spacious room and very helpful staff.

Self

8/10

Excellent

13 Jul 2026

Kelly

Very central in the cool Corn Exchange building but surprisingly quiet. Decent size rooms. Good

8/10

Excellent

12 Jul 2026

Pui Ling

Air conditioning not working

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Susan

Check in was easy, it was during the heatwave,so for anyone else leave Victoria Station and turn left and only a 4min walk from there!! Nice checkin, everything explained, I had items to collect from reception and the staff all went above and beyond to give them to me. There are two lifts to the left of reception which you need as alot of floors, and there is free coffee and croissants in the lobby for breakfast included, there is also a small shop at reception with essentials like milk and cereal and microwave meals-very handy!! I got room 231, the studios are fab with a beautiful bathroom with rainfall shower and shampoo, condition and hand soap all a lovely smell, the kitchen is a great addition with microwave, kettle, toaster, hobs and even a little dishwasher!! THe bed was big and so comfy and clean, the tv is bigger than mine at home with access to the usb and hdmi etc, excellent wifi, an ironing board and iron, a big safe easily fit my 14\" laptop, comfy sofa, full length mirror, literally everything you could possibly need. The air con was on, on arrival which was much as it was over 32deg on the day, curtains were closed so it was lovely and cool temp mid afternoon. The only 2 negatives for me were that you can't turn off air con so very noisy at night, can't open windows & the room was miles away from the lift, with extra stairs so tough when you had luggage after shopping, which you will do in Arndale SC across the road!

Self

8/10

Excellent

02 Jul 2026

Michael

Nice clean rooms. Excellent choice with kitchenette as staying night before Manchester Marathon so could do own cooking. Walk from reception to majority of rooms is lengthy with the requirement to open key card doors on route. Parking reasonably close. Tram Stop outside.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Rebecca

In the centre for everthing

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

teri

Location is fantastic, the check in process was a little slow with only one person on the desk but the rooms are great, just a little warm when the weather is hot!

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Lyla

the staff were absolutely lovely and so friendly, the room was BEAUTIFUL so clean and spacious and very cozy :) we had everything we needed and it was perfect for a couples weekend away like we wanted - city centre is very close and it’s just a percect location. will definitely stay again✨♥️

Partner

10/10

Exceptional

18 Jun 2026

Matthew

Amazing location, clean and easy to check in

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

BURHAN

great location, free coffer 24 hours, complimentary croissant in the morning.

Self

10/10

Exceptional

07 Jun 2026

Debra

Perfect location for shops bars restaurants

Partner

2/10

Poor

07 Jun 2026

sarah

Check in was a disaster. The room we booked wasn’t available. We were upgraded to a smaller room that had no bed for my daughter. Then offered the same tiny room with a camp bed in it for my teenager! Then we were showed another tiny room with a sofa bed which when pulled out ment we had to climb over sofa bed to get in our bed!
We had booked a family studio and what we booked was not what we got. We were lied too by the receptionist. There was no management there we could speak too and baring in mind they had messed up they offered no suitable alternative and we ended up sat on the streets trying to find somewhere else to stay!
This completely ruined our first night of a 2 night stay.
I’ve emailed the hotel asking for an explanation but so far received nothing.

Family_with_children

10/10

Exceptional

05 Jun 2026

Michelle

Check-in was super slow but room was great.
Lovely old building but has been tastefully modernised.
Little kitchenette was handy to have and would have been helpful for a longer stay.

Self

10/10

Exceptional

28 May 2026

Carl

Good location, clean hotel, nice complimentary coffee and croissant if you only need a light breakfast on the go.

Partner

8/10

Excellent

25 May 2026

Christopher

Fantastic! Definitely stay again

Self

8/10

Excellent

16 May 2026

Ian

All fine generally. TV in weird position at very foot of bed and, no doubt as a result, was broken, albeit not a big issue for me.

Self

10/10

Exceptional

14 May 2026

Alexander

Staff were great, room was clean, and it was ideal for the event I was attending.

Business

8/10

Excellent

01 May 2026

Colin

Great location close to shops and AO arena. In plenty of restaurants as well underneath the hotel. Room size was okay with large bathroom although when having a shower the water runs on to the bathroom floor as there is no door. Kitchen area was good and useful for having cereal in your room. The complementary coffee and croissant was okay shame they don't offer pan au chocolate. Check in was easy and the late check out for £10 good value. Sofa bed a little uncomfortable and okay for a couple of nights for my son who isn't too big. TV is a bit outdated and won't allow you to connect an iPad to stream your own content.

Partner

8/10

Excellent

29 Apr 2026

Alan

Not very close for vehicle access and taxis tend to go to the other end of the square

Partner

10/10

Exceptional

22 Apr 2026

Karen

Property was excellent value for money. It was very clean and really comfortable and well equipped for self-catering.
Ideally situated in the centre of the city.

Partner

6/10

Pleasant

22 Apr 2026

janine

Well equipped room. T

10/10

Exceptional

08 Apr 2026

Jessica

Nice place to stay - good location

Partner

10/10

Exceptional

07 Apr 2026

Claire

Beautiful Hotel and very welcoming atmosphere and very friendly front desk staff- really well located and the studio room was just perfectly sized and stocked! - we had the most wonderful stay here- thank you.

8/10

Excellent

06 Apr 2026

El Hassan

Good location

Self

10/10

Exceptional

06 Apr 2026

Lee

Perfectly located for all amenities

8/10

Excellent

17 Mar 2026

Charlotte

Glass cutting board was very unpleasant to use and no designated place in the bathroom to hang towels but everything else was very orderly and when we had a clog in our shower, utility services helped us out very quickly and cleanly.

Partner

10/10

Exceptional

12 Mar 2026

Cheryl

Great location. Lovely room. Good value. Would definitely stay here again.

Self

8/10

Excellent

03 Mar 2026

Debra

This hotel is ideally located, close to shopping, dining and the rail station. Staff was friendly and accommodating. The room was clean, spacious and well-equipped, with a nice kitchenette and a view of the cathedral. My only complaint was that my room location required me to take the lift, then walk down a long hall through several doorways, and negotiate some half-dozen steps -- a bit awkward with the luggage. Otherwise it was a quite comfortable and affordable stay, and I would definitely recommend it to friends visiting Manchester.

Self

6/10

Pleasant

23 Feb 2026

Paul

Staff were amazing. Sadly the room I thought I’d booked in the pic was not the one I got. Having no air con in a room that doesn’t have any opening windows was stuffy to say the least. Also having an oil radiator to heat the whole room wasn’t ideal either.

8/10

Excellent

18 Feb 2026

Jason

The room was clean but quite a walk away from the reception and through a number of security doors and stairs. Rooms are not serviced daily so stock up on coffee and milk from the breakfast and maintain linen and towels. Staff at reception aren’t the most helpful or interested and the parking (£20 per day) is quite a walk away if you have lots of bags.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Robert

The hotel & room was spotless , even had a fully equipped kitchen

Leisure Partner

10/10

Exceptional

11 Feb 2026

Aryeh

Specious, clean, comfy, loaded with amenities, fully-equipped kitchen, excellent lighting, amazing staff, super-central location, good prices.

Business

10/10

Exceptional

08 Feb 2026

Tarnia

Rooms are nicely designed, always tidy and clean. Plenty of kitchen amenities available, right outside the Arndale and situated in an arcade full of restaurants - super convenient!

Partner

10/10

Exceptional

22 Jan 2026

james

Polite staff, nice, clean room and comfy bed.

Business Self

8/10

Excellent

20 Jan 2026

Ian

Good for the money. Room was clean and well appointed, albeit worn. Only real issue was shower pressure in the morning.

Business

10/10

Exceptional

15 Jan 2026

Sue

Lovely spacious room, good facilities including a well equipped kitchenette.
Friendly, helpful staff.

Partner

10/10

Exceptional

11 Jan 2026

Peter

Well equipped facilities and great location in the city centre.

Business

8/10

Excellent

03 Jan 2026

vivien

Room was large but felt dated as we were given an accessible room. I had previously requested a room with a shower rather than a bath but didnt want/need an accessible room, I also asked for a city view but didnt get that either so when I asked for a room change the receptionist, somewhat reluctantly, changed the room number but said there were no rooms available in the Hotel with a view.
Otherwise nice stay, bed comfy, room clean.

Partner

6/10

Pleasant

29 Dec 2025

Neil

Complete farce at check in. iPad wasn’t working to enter details. Receptionist tried charging me twice for the stay even though I’d already paid online. Altogether around 15 minutes to check in !

Partner

6/10

Pleasant

24 Dec 2025

Joanne

The room was very dusty.

Partner

8/10

Excellent

23 Dec 2025

DAVID

Good location. Room was clean

Leisure Self

10/10

Exceptional

04 Dec 2025

Shannon

Perfect stay had the nicest birthday at this hotel!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Dianne

Large room for 3. Everything we needed. Near a tram stop and only 15 mins walk from Piccadilly. Christmas market outside the door. Would definitely stay again

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Tracey

The room was lovely clean and quiet. Location is excellent, check in staff need some customer service training , they didn’t explain anything and even disagreed that they were overcharging us until the day after when I raised it again and they released they had made a mistake!

8/10

Excellent

31 Oct 2025

Jason

Can’t fault the place. It was very central, comfortable room with great amenities. Would recommend

Leisure Partner

8/10

Excellent

27 Oct 2025

Carrie

We liked the accommodation a lot! The location was great and our room and facilities were fab.
Your front of house staff however were unwelcoming, disinterested and unfamiliar with the concept of hospitality. They did not reflect the incredible appeal of this super building and dimmed our experience.

Friends_and_family Friends

4/10

Poor

26 Oct 2025

Alex

Whilst the location is handy given how close it is to the city centre thats where the positives ended for me. Got there and there was a load of womens hair in the shower that evidently hadn't been cleaned, the knives in the kitchen were filthy as well, room wasnt serviced at all for a 4 night stay the view from the window was just a load of steel girders and air conditioning outdoor units. Paid for a \"Grande Studio\" yet half of it was practically unusuable, there was a table at the foot of the bed which had the TV on however to sit at the table meant you were about 3 inches away from the screen making it practically impossible to watch, the sofa in the lounge area also was located the other side of a pillar as well as a tiny kitchen table being shoved innthe corner of the kitchenette, so realistically the ONLY place you could watch TV from was in bed, completely pointless having the lounge/kitchen area. In honesty citysuites2 if you can get it at a reasonable price is a MUCH better execution on the concept, the rooms are of a better standard, the gym is much better equipped, and the layout of the rooms is also far superior, doubt i'll be stopping here again

Business Self

10/10

Exceptional

14 Oct 2025

Kayleigh

Ideally located near the Arndale and Printworks.

Room was clean and great amenities provided.

Would stay again when visiting

Leisure Partner

10/10

Exceptional

12 Oct 2025

Keiran

Very handy for shops and local attractions

Leisure Partner

8/10

Excellent

09 Oct 2025

Daniel

Hotel is good. Room was very far from elevator. Need better signage. Location is good.

Partner

6/10

Pleasant

05 Oct 2025

Kellie

Room was lovely and clean. Had an issue with the toilet but they soon came to sort.
Ideal facilities and lively and spacious.

Only downside was room doesnt seem to get any warmer than 21°what they have set it as, so the corridors was warmer.

Partner

10/10

Exceptional

25 Sep 2025

Richard

Fantastic room (suite) at a very reasonable cost. Shops galore and attractions nearby.

8/10

Excellent

21 Sep 2025

Kimberly

Great location

Lovely hotel prefect location parking minutes away would recommend

Partner

6/10

Pleasant

21 Sep 2025

Matt

Rooms was ok.

Room itself was nice, but a very long walk away from reception. Check in, I came to the hotel at 1pm and asked if there was any availability to check in early. The staff member said no as current occupant had extended their stay. I asked if there was an alternative room she said no. I said can I drop my bag off, she said yes but it would be next to her desk but she was not liable if it was taken (all this despite website saying there is a dedicated area for bags to be stored). Given this, I ended up holding my case until I later checked in.

Self

10/10

Exceptional

19 Sep 2025

Amy

We loved this apartment for our first getaway as a family and it was just perfect! Everything we needed

Leisure Family_with_children

8/10

Excellent

17 Sep 2025

Steven

Mainly positive

Staff were welcoming. Room was large but not particularly comfortable. Bed was good though. Room was clean. Location is great. Gym very good, big with lots of equipment. Biggest negative was the smell in the corridors which was pungent to say the least. Some of the carpets are well worn too.

Business

10/10

Exceptional

17 Sep 2025

Marvin

Recommended, great location

Staff were extremely helpful and friendly, great location, stayed for a couple of nights but could stay for longer quiet comfortably if required. For the price you fault it.

Business

8/10

Excellent

09 Sep 2025

Choi

Great location near Manchester Victoria train station right in the centre. Located in a historic building.

Leisure Partner

8/10

Excellent

03 Sep 2025

david

4.9 stars of 5

Great hotel, friendly staff, let down by a crying baby all night. Not much the staff could do, but they should look where they put couples with young kids to avoid disturbing other guests.

Partner

10/10

Exceptional

01 Sep 2025

Anthony

Amazing, everything you could need

Spotlessly clean, really well presented, very comfortable bed, very quiet to say you are in the middle of Manchester, staff very friendly and helpful. Would definitely recommend and we will be back!

Friends_and_family Friends

6/10

Pleasant

01 Sep 2025

Jamie

Great location. Hotel itself was beautiful. The room was lovely, bed was comfy. However the shower was the worst one I’ve ever used. It was a waterfall shower, but everytime you turned the temperature up, there was no pressure. Defeats the point of a waterfall shower. Had to have cold showers. Was put in an accessible room for some reason too, with the red pulley cables, not great when with a young child. Wouldn’t stay again based on the shower.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2025

Verified traveler

Really lovely hotel in a very convenient location. Had everything we needed innit amd more. Staff were really friendly and despite it being central, it was really quiet. The only slight downside we had was the frosted glass bathroom door didnt afford alot of privacy but wasnt a huge issue.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Ryan

Fantastic vibrant area, shopping, restaurants, easy transportation access. Friendly staff, comfortable rooms.

Leisure Family

6/10

Pleasant

14 Aug 2025

Verified traveler

Hotel was good - check in experience & being double charged wasn’t great; don’t let that put you off the hotel is clean and in a good location.

Friends_and_family Family

4/10

Poor

12 Aug 2025

Ruhina

Room wasn’t in the best condition, headboard was peeling, the shower kept flooding and the furniture was dirty. Good location!

Business

10/10

Exceptional

09 Aug 2025

Adam

My second stay at this hotel and it was just as good as the first time. It's my go to place when staying in Manchester

Business_and_leisure Self

10/10

Exceptional

31 Jul 2025

Myshelle

Nice greeting on arrival from Elizabeth who was on reception, Very nice comfortable room, would recommend to anyone looking to stay in Manchester.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Mohammed

Lovely hotel and great staff.

8/10

Excellent

26 Jul 2025

Caroline

Great place to stay. Very close to the AO Arena.
Shops all around.
Tram outside and buses.
Discount at local restaurants when staying at the hotel.
Friendly staff.
Great facilities.

Leisure

10/10

Exceptional

09 Jul 2025

Neil

Excellent accommodation in a great location, a little noisy at times (the cathedral bell ringing is charming for a while but 2 hours later it starts to grate!). The room I had was very nice with everything you need - although no bbc channels on the TV - which is a bit annoying

10/10

Exceptional

06 Jul 2025

Verified traveler

Excellent!

Really enjoyed our stay. Lovely building. Lovely and clean room, and comfortable bed! Exceeded our expectations.

Partner

10/10

Exceptional

05 Jul 2025

Verified traveler

On arrival the receptionist was very friendly and helpful. The hotel was in a great location close to restaurants and tram stop. The hotel was very clean.

Friends_and_family Friends

8/10

Excellent

27 Jun 2025

Edward

Great property need to address hot and cold water always hot both taps

10/10

Exceptional

22 Jun 2025

Michael

Really nice. Very clean. Couldn’t hear any noise from the city centre. Would definitely stay again.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Lisa

Excellent location, right in the centre of shops, bars, restaurants, train station and arena. Friendly reception staff, great room and amenities.

Partner

8/10

Excellent

11 Jun 2025

Rajaa

Perfect

Leisure Family

10/10

Exceptional

06 Jun 2025

Sophia

Lovely hotel where the rooms are like little apartments, excellent friendly staff and brilliant location in city centre.

The only thing not so good was dirty windows that spoilt the view

Partner

10/10

Exceptional

01 Jun 2025

James

Amazing check in with the 2 receptionists - super friendly and professional.

Self

10/10

Exceptional

30 May 2025

Fraser

Great location and great hotel!

Self

10/10

Exceptional

23 May 2025

Christopher

Area was great for food options, shopping, and very close to train system.

8/10

Excellent

18 May 2025

Tim

Superb position in town for eating out.
Room smelt a little funny like a drain smell when we got back each night, and one side of the bed was against the wall which was a pain, but we didn't complain so nobody would have known to sort it which they may well have done.

Partner

8/10

Excellent

18 May 2025

Verified traveler

Pastr(ies) Y

The pastries were limited. The description should have said croissants only, as they were the only ‘pastries’ available. For the price of the room, we feel the selection should have been more.

Partner

6/10

Pleasant

11 May 2025

Katie

We arrived on Saturday early asked if we could leave the backs I asked if I could pay my booking now without realising I got charged for early check in which I didn’t agree to. On our way out to a connect we asked for late check out which the girl on the desk said it was complementary which we thought that’s great. The next morning we got a call at about 11.20am to be asked if we had paid for late check out we explained. Phone down then 2 seconds later call again asking the same thing we wouldn’t have minded but the girl who gave us the late check out rang us. And then 20 minutes later I got a call saying my payment hadn’t gone though and I booked two rooms apparently absolute nightmare tbh

Partner

8/10

Excellent

21 Apr 2025

stuart

Booked 2 rooms, turned up at 16:00, 1 room ready 2nd room not. Check in is 15:00 ?

Partner

10/10

Exceptional

17 Apr 2025

Lynden

Fabulously quirky

Not your humdrum hotel - a lot of character.
Great space, close to interesting places to indulge for shopping or eating.

Partner

10/10

Exceptional

10 Apr 2025

Debra

Book car parking when booking 25% Code from Hotel

Perfect central location for shops and the AO Arena the building was well laid out with choice of restaurants within the building. My only complaint would be lack of communication regarding parking facilities which is a discount with Q-carparks. 25% off but did not respond to my request for the code or details until after my visit.

Partner

8/10

Excellent

31 Mar 2025

Emma

Nice central location

Great central location. Have stayed here before. The door did not stay closed on the first Room we were given but they swapped us quickly and upgraded us which was great and meant we got a slightly bigger room for the stay

Partner

10/10

Exceptional

27 Mar 2025

Stuart

Great place but poor communication

Great place, can't fault the room.
The hotel is very nice but terrible at communicating prior to stay

Partner

10/10

Exceptional

25 Mar 2025

JACOBUS G

Nicely renovate space in center of Manchester.

Nice location with plenty of good restaurants around. Only downside is the distance from reception to the rooms.

Friends_and_family Family

10/10

Exceptional

25 Mar 2025

Hannah

Absolutely fantastic stay. Rooms were spacious, bright, clean and perfect for our visit.

Leisure Partner

10/10

Exceptional

19 Mar 2025

Chris

Great and friendly staff

Leisure Partner

10/10

Exceptional

17 Mar 2025

Sheridan

Really nice hotel.

Nice hotel,very clean and comfy. Great location,highly recommend and will use again.

Partner

10/10

Exceptional

17 Mar 2025

Simon

Great Hotel!

Lovely room, loved all the space and kitchen utilities. Would definitely recommend and stay again

8/10

Excellent

03 Mar 2025

yemi

First time in an Apart-hotel.
Nice option with you are staying in Manchester for a few day. It was good to spot the sustainability tweaks.

Self

8/10

Excellent

03 Mar 2025

Gillian

Perfect

Perfect location - Tram stop right outside - surrounded by eateries & shops - busy during the day & quieter at night
Staff very pleasant & friendly.
Clean & spacious & modern rooms

Only downside is the walk to rooms - veryyyyy longgggg corridors

Friends_and_family Family

8/10

Excellent

03 Mar 2025

Tony

Perfect location

In a great location a few minutes walk from Victoria station
Ideal for shops bars and restaurants

Partner

4/10

Poor

28 Feb 2025

Stephen

Very poor customer service.

Check in did not go as planned by the time I got my room I was late for an event I was going, went to room 3 times with key card, didn't think I was believed checked for themselves while I was waiting taking over an hour. Very poor customer service.

6/10

Pleasant

16 Feb 2025

D

Hospital stay....?

It was just OK for the price paid. We were given a special needs room with a bathroom that looked like it belonged in a hospital. We are abled people and while we thought that it would have been great for those that need the facilities, we werent enamered with our bright orange emergency pull cords located arounf the room. When i mentioned this to reception, and that we'd prefer a bath or normal shower, they werent bothered and said no. For a room that cost over 200 quid for one night, i wouldnt recommend to anyone.

8/10

Excellent

16 Feb 2025

Nigel

Great location

Lovely conversion. Quieter that we expected for a city centre property

Partner