King Street Townhouse

4/10

Poor

14 Jul 2026

Stuart

stayed here because of the pool, after I checked in, I received a message stating the pool was closed for maintenance, which was the whole purpose of staying here, I replied instantly asking could I cancel my booking for a full refund, (so I could stay elsewhere with a pool) and this was never responded to.

the pool closure should have been clearly published at booking, and indeed check in, not afterwards, and then to ignore my request for cancelation I find really poor.

I felt that this hotel has misled Expedia, and indeed myself.

Not good for what was once a great hotel.

Self

10/10

Exceptional

11 Jun 2026

Margaret

Wonderful location, welcoming staff and comfortable room. Good breakfast choices. Would be very happy to stay again

Partner

10/10

Exceptional

21 Apr 2026

Natalie

Everything was excellent. Unfortunately the rooftop pool wasn’t open which the staff did warn us about beforehand. Great location for the Manchester marathon!

Friends_and_family Friends

8/10

Excellent

25 Mar 2026

Paul

We had mixed feelings about our stay at King Street Townhouse. On the plus side, the room was lovely—beautifully designed, comfortable, and exactly the high standard you’d expect from a boutique hotel.
However, the main reason we booked was for the rooftop infinity pool, which was out of action during our stay. Given this is the hotel’s flagship feature, it was a massive letdown. What made it worse was that no goodwill gesture or compensation was offered for the inconvenience.

Partner

10/10

Exceptional

27 Jan 2026

Naomi

Lovely friendly staff; good service & spacious clean room with super comfy bed! And the rooftop pool was fabbb!

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Cliff

Excellent

10/10

Exceptional

25 Nov 2025

Mellyna

Clean rooms, delicious food, nice staff and incredible amenities

10/10

Exceptional

10 Nov 2025

Stephen

Fabulous hotel with great service!

Business

10/10

Exceptional

08 Nov 2025

Phil

Brilliant hotel and location. Lovely clean room and very friendly / helpful staff

Partner

10/10

Exceptional

06 Nov 2025

Lauren

Beautiful room, attentive staff at both reception & the bar area. Breakfast is pricey, but, very good. Great location, will absolutely stay again.

Business

10/10

Exceptional

15 Oct 2025

john

Room was well kept. Bar was well stocked.

Partner

8/10

Excellent

15 Jul 2025

Michael

Great central location, beautiful older building, very comfortable room

Leisure Partner

10/10

Exceptional

03 Jul 2025

Nicholas

Fabulous stay and great spa!

Leisure Partner

10/10

Exceptional

04 Jun 2025

Laura

the hotel was super chic, the gym was amazing and the products felt high end.

Partner

8/10

Excellent

15 May 2025

Una

Lovely hotel, shame about our breakfast experience

We stayed over night after a meal in Manchester. The room was beautiful with a super comfortable bed. The room temperature was spot on with silent air con. The shower is amazing!
The toiletries are beautiful. A bit disappointing that we had to pay for water.The reception stall are all very friendly and helpful.
The one disappointment was breakfast. Our order was forgotten about and when it did arrive it was wrong and cold. We were give the veggie breakfast instead of the traditional but where told that bacon and sausage s were following immediately. However, they didn’t arrive. We asked one of the serving staff if we could talk to the manager. It turned out she was the one who had messed up the breakfast. In all it took 1 hour for our breakfast to arrive.
I must give a special mention to Gina who was extremely helpful, concerned and went out of her way to respond to our concerns. She was lovely and made us feel listened to and valued. I might have her name wrong but I am sure that the hotel could find out her correct name.

Partner

8/10

Excellent

08 May 2025

Dawn

Big rooms, nicely converted building with a bit of character. Unfortunately the one lift is slow and always means a few minutes waiting, doesn’t seem to follow a logical setting. Spa is nice, but is simply a pool, sauna and relax area- small but enough for a relaxing hour or so- we went in on a Monday morning and it was at capacity most of the time.

Leisure Partner

10/10

Exceptional

28 Apr 2025

James

Great stay !

Excellent and friendly stay. Amazing infinity pool area. Super clean and spacious rooms. Highly recommend.

Partner

4/10

Poor

28 Apr 2025

Amy

My room was nice until I found 2 dead gnats under my pillows. The room was noisy and could hear every small sound.

Business Self

10/10

Exceptional

18 Feb 2025

Samantha

Amazing

Absolutely amazing I would definitely recommend this hotel!!!!!

Partner

10/10

Exceptional

30 Jan 2025

Hang U

Staying one night for business. The interior of the hotel is very classy and well decorated. The room smells lovely when you walked in with ESPA products in the toilet, lovely touch with the radio turned on, extremely comfy beds and pillows even though I usually bring my own just in case. The infinity pool is at level 7 is a nice perk of the hotel, I watched sunset of Manchester while chilling in the hot pool. Only downside is there I could hear people upstairs walking around and dragging chair across the floor but I went back to sleep no bother. Very chill vibe overall, I feel very well rested.

Business Self

6/10

Pleasant

28 Dec 2024

Catherine

Staff were amazing but no one said that there was scaffolding opposite the infinity pool so that was disappointing and the door to the pool was broken and it’s a very heavy door.

Bathroom had black mould in room 32 and no ventilation which I would have expected. The room was also too hot.

Leisure Partner

10/10

Exceptional

10 Nov 2024

Martin

Fuss free

The staff were friendly and polite we arrived early and was check in with no fuss and was informed when the room would be available. We tuck advantage of the infinity pool in the meantime

Partner

8/10

Excellent

31 Oct 2024

Jamie

Rooftop pool was a special feature and enjoyed my time looking over the views. Service was great and all the staff were lovely and attentive.

Leisure Self

6/10

Pleasant

28 Oct 2024

Chris

The staff and service were second to none; extremely helpful, attentive and polite. The rooms themselves look tired in parts and don’t feel as clean as they could be. The bar and dining room are great; the food was lovely and the drinks are as similarly priced to most bars in the local area. The infinity pool isn’t quite the attraction piece at the moment, with most of the town hall under scaffolding.

Leisure Partner

10/10

Exceptional

22 Aug 2024

Sally

Brilliant hotel amazing service and facilities

10/10

Exceptional

21 Aug 2024

Edward

Friendly and helpful staff. Lovely room. Fantastic pool and bar.

Leisure Partner

10/10

Exceptional

19 Aug 2024

Sharon

Lovely hotel with added benefit of a spa. Not too big a hotel so it feels cosy and comfy. Rooms were lovely clean and the staff friendly and attentive. Perfect stay.

Leisure Friends

6/10

Pleasant

26 Jul 2024

Elaine

The ESPA attached to the hotel is lovely but the property itself is underwhelming. Rooftop pool not well maintained, very crowded , and the room was cramped and furnishing worn.

Leisure Family

10/10

Exceptional

19 Jun 2024

Helen

So enjoyed my stay

So enjoyed my overnight stay at King Street Townhouse. Beautiful hotel. I loved my room and enjoyed my breakfast in the restaurant.

Self

6/10

Pleasant

23 May 2024

Christopher

Nice hotel but not worth it without a pool

Booked this hotel for the sole reason of the infinity pool. This is what sets it apart from other hotels, and the infinity pool was out of order for the duration of our stay, without warning. Dissapointing. This hotel commands a hefty nightly fee but can’t make sure its unique selling point is available.

10/10

Exceptional

10 May 2024

Samantha

Fabulous hotel

Excellent service from start to finish. Highly recommend to anyone

Self

10/10

Exceptional

28 Apr 2024

Andrew

Great staff, facilities are brilliant and top location. Breakfast was worth adding on, top quality. Ideal place to enjoy Manchester

Leisure Partner

8/10

Excellent

03 Apr 2024

Alison

Pool

10/10

Exceptional

22 Feb 2024

Verified traveler

The best hotel in Manchester.

Had a gorgeous overnight stay here this Feb. All the members of staff were warm and helpful, everywhere is very tastefully decorated and spotlessly clean, and my room was lovely. Huge, very comfortable bed, great water pressure in the rain shower, and the rooftop pool at night was such a nice, unique feature. I’d 100% recommend it, and would definitely stay here again when I’m next in town.

10/10

Exceptional

19 Feb 2024

Tom

Pool and Spa area were lovely. We ate at the restaurant and the food was amazing too.

Partner

10/10

Exceptional

30 Jan 2024

Jonathan

Lovely property in the heart of Manchester

Leisure Partner

6/10

Pleasant

01 Dec 2023

Verified traveler

Was expecting a more from this hotel, didn’t feel very welcomed, was originally told on the phone the spa could be used at any time with but found out that we had to book a slot which was only 1 hour so felt rushed to use it also as it was an extra £40 to the room it didn’t feel worth it. Also felt rushed with the 11am check out time which is my fault for not checking before booking. Also there’s only 1 tiny elevator which was in constant use with hotel guest but also staff and didn’t feel convenient for nipping In and out. Room was nice but felt dusty and woke up in the morning with a very blocked nose from dust particles. Shower was great.

Partner

10/10

Exceptional

23 Nov 2023

MELISSA

Incredible hotel, rooms, staff and welcome. What a stay- my first time here and have already rebooked to return in December. Stunning rooms, super-clean and the very best amenities in the world from ESPA. Bliss.

4/10

Poor

13 Nov 2023

Callum

5 hour drive from Dundee to get to the car park and was full. 30 minute's navigating about 2 very tightly parked floors to eventually squeeze in a tight space. Arrived at the hotel after a 10 minute walk from the car park to be informed the rooftop pool was closed due to a frozen pipe. The main reason for booking this hotel was the rooftop pool. Once in room we got ready to celebrate my girlfriend's 30th birthday with some pre drinks at the rooftop terrace to then arrive and be told we couldn't use the terrace as a private function was being held that evening. Very disappointed to say the least as we were never informed prior to arriving at the hotel. The rooftop pool was also closed for the 2 night's whilst wee stayed at the hotel. Bed's were also poorly made on the Sunday and our rubbish from the night before wasn't taking away either. Also we had 2 member's of staff knock at our door at different occasions as they were checking everything was ok because our door didn't seem to close properly. The door on our room (50) seemed to bounce and not really sure what the issue was but I've never experienced this before. Overall very disappointed with the stay after paying £530 for 2 night's and we couldn't even enjoy the facilities they advertise.

Leisure Partner

8/10

Excellent

17 Oct 2023

Jemma

Good stay thank you

Great shower, room very pleasant

Business

10/10

Exceptional

11 Oct 2023

Angela

I had such a lovely relaxing stay at the King Street Townhouse staying in a Luxe Junior Suite and spent a wonderful couple of hours in the Spa. A highlight for me was a 7am dip in the rooftop infinity pool, there was no one else there and I got to enjoy watching the city coming to life. I’ll definitely be booking another stay in the future

Leisure Self

10/10

Exceptional

27 Sep 2023

Chris

Lovely hotel, friendly and comfortable

Always a lovely place to stay. Worth checking ahead of arrival if there are events on the rooftop. Very comfy beds.

Partner

10/10

Exceptional

07 Sep 2023

Fiona

Great hotel - lovely decor, very clean, friendly staff. Will definitely stay again / recommend.

Business

8/10

Excellent

11 Jul 2023

Jackie

Property itself is good. The downside is the infinity pool which is very small and it wasn't bubbly as shown. The outlook is not good due to building works going on and scaffolding everywhere.

Leisure Partner

10/10

Exceptional

28 Jun 2023

Smriti

Amazing experience

Right from the staff to the facilities (the infinity pool, the gym and spa) and the rooms, everything was absolutely brilliant.

We were there to celebrate an occasion and the front desk staff kindly upgraded our room to a suite which made our time extra special. Truly one of the best stays we've had in the UK and definitely the best in Manchester!

Partner

8/10

Excellent

27 Jun 2023

Laura

Lovely hotel. A little noisy first thing in the morning with noise from corridors quite noticeable. Otherwise all very good - clean, great amenities and good location.

Leisure Partner

10/10

Exceptional

16 Jun 2023

Louis

Central location, modern facilities, very helpful staff

10/10

Exceptional

02 Jun 2023

Felicia

Excellent value for money

It was really very good . The staff are friendly and efficient and the rooms are spacious, well-maintained with great attention to detail. In Room dining absolutely delicious and the biggest highlight was the gym which is part of a spa. Very modern and new. I highly recommend this hotel and would go back for sure.
Thankyou team for a great stay.

Business

10/10

Exceptional

19 May 2023

John

All round excellence

Amazing, comfortable room. Lovely staff and a great breakfast. Loved the infinity poll and steam room on the top floor. Service was excellent (though a bit slow when in the lounge waiting for a drink)

Friends_and_family Family

8/10

Excellent

19 Mar 2023

Andy

Expected more

King Street Town House is a great hotel, in a fantastic location and of a high quality; unfortunately it didn’t quite live up to the high standard we had expected. As In many areas of life, you find it is the small details that make the difference and some simple things can take the edge off an otherwise positive experience… our room was clean, comfortable and had everything we needed, however there were broken fittings and poorly chosen accessories that wood I have been an easy fix. For the price paid we were left a little disappointed, but would consider the hotel again in the future to give them another chance.

Partner

6/10

Pleasant

24 Feb 2023

Paul

Okay , but that’s not what we

Overall a little disappointing. The air con was broken in the room, and we couldn’t open the window, this meant the room was very stuffy and uncomfortable. The bathroom was really nice except for the noisy toilet. If I was staying in Manchester again I would try somewhere else. This being said, pool was good, and so were staff. Great central location .

Business

8/10

Excellent

29 Nov 2022

Kerry

Lovely central property but we were in a room right below the floor housing a private party. Music was so loud we felt we were in attendance. It went on until 11pm. Great if you like to party but being more mature and retiring to bed at 10pm we couldn’t sleep for an hour. Shame.

Leisure Family

10/10

Exceptional

15 Nov 2022

Tom

Brilliant

Great place in an even better location would definitely recommend

Partner

10/10

Exceptional

04 Nov 2022

Callum

It was a perfect night away. Can not fault the hotel.

Leisure Partner

10/10

Exceptional

01 Sep 2022

Verified traveler

Great rooms, pool and spa!

Amazing hotel, friendly staff and great pool and spa. Highly recommended

Partner

8/10

Excellent

17 Aug 2022

Verified traveler

Good stay overall. Lovely hotel reception bar and communal areas.
Pool amazing view across Manchester although looking a little tired and could do with an upgrade.
Nice big room with lovely bathroom. Again parts of this look tired mainly silicone sealant between wall and floor tiles.

Partner

10/10

Exceptional

13 Aug 2022

Josephine

An oasis in the city. Beautiful.

Leisure Family

6/10

Pleasant

03 Aug 2022

Kelsie

Very disappointed

After a much anticipated stay for my partners special birthday I can safely say I was extremely disappointed with my stay. I upgraded the room and paid additional upgrade fees on arrival as it had limited facilities and was very small , this wasn’t an issue and staff were helpful in assisting with this. However the new room was right Beside scaffolding and building works started at 730 am in the morning. The toilet seat was also broken in the room and my partner nipped his leg when sitting on it. We were really looking forward to the infinity pool and roof side terrace bar …… the terrace bar was closed for a private party which was not communicated to us at all , this mean in a beautiful day we couldn’t use the facility and I was highly disappointed as I wanted to celebrate my partners 30th birthday with a veiw. We decided to go to the infinity lol and spa to try and relax however most of the facilities were broken. The steam
Room was out of order which again we were not informed of prior to arrival , the door to the infinity pool was also broken and we had difficulty opening it. The infinity pool itself was lovely or would have been if there was no building work and a of folding. Whilst I understand essential works are to be carried out , this was not mentioned on booking or prior to arrival
And looking out over the clock tower and Manchester was something I was looking forward to experiencing with my partner for his special birthday . The clock tower was fully covered up

Partner

8/10

Excellent

19 Jul 2022

Verified traveler

Enjoyable stay

Hotel was amazing, clean and staff very welcoming.
Pool was a lovely added bonus.
Only downside was breakfast, food was awful. None was cooked as requested, allergy needs not met. Disappointing end to a fantastic stay.

Partner

6/10

Pleasant

14 Jul 2022

Matthew

Not good

Not the best rude receptionist and untidy rooms not good when you pay £170 a night

Partner

10/10

Exceptional

20 Jun 2022

Sybil

June stay

Totally fantastic hotel,great friendly staff will be going again,just had the best time

Partner

10/10

Exceptional

15 Jun 2022

Kelly

Our stay at king street townhouse was excellent from check in to check out. The infinity pool and steam room was such a lovely bonus. Would definitely book again when in Manchester.

Leisure Partner

10/10

Exceptional

14 Jun 2022

Richard

Staff were very friendly and great. Liked the decor and style of the rooms which are a very good size. Nice roll top bath, excellent shower, Nespresso and very comfy bed and pillow. Nothing to complain about, great stay.

Leisure Partner

10/10

Exceptional

15 May 2022

Morgan

Beautiful hotel, staff were fantastic and made the stay really lovely, a great memory for my partner’s birthday

Partner

10/10

Exceptional

22 Apr 2022

scott

Great staff. Elegant room and great amenities

Leisure Family

10/10

Exceptional

29 Mar 2022

Sue

Rooms are lovely breakfast was good but not included in the room price - staff very helpful would definitely recommend and stay again

Leisure Partner

10/10

Exceptional

24 Mar 2022

Daniel

Really good hotel

Leisure Partner

10/10

Exceptional

21 Mar 2022

Elisha

Lovely stay

The staff at King Street Townhouse went above and beyond during our stay for the surprise wedding! They were all very friendly but professional and ensured everything went smoothly. The rooms are so stylish and nicely decorated.

Friends_and_family Friends

10/10

Exceptional

25 Feb 2022

Esther

Absolutely fantastic hotel!

Kingstreet Townhouse was absolutely fantastic! I had booked this for my boyfriend’s birthday with the birthday luxury package and the private cinema brunch as add on’s and it was 100% worth it! We were a little nervous to go because we have have had a lot of bad experiences with hotels and restaurants in the past few months but this hotel has restored our faith in the service industry because it was brilliant! The staff were lovely and very hospitable and polite. Room service was super quick and lots of options to order up to the room! The room was gorgeous, with a huge, comfortable bed and absolutely stunning bathroom! The pool/spa area was also very good as it was not overcrowded and was very relaxing! If you’re going for a special occasion, I would definitely recommend looking at the events package because the private cinema brunch I booked for us was perfect and the food was delicious! I will definitely be returning to this hotel, I couldn’t be happier with the service, room and facilities they have!

Partner

8/10

Excellent

05 Feb 2022

James

Great city centre location

Business Partner

8/10

Excellent

19 Jan 2022

Tarunkumar

Boutique hotel with excellent service

Business Self

10/10

Exceptional

12 Jan 2022

Stephanie

Birthday trip

Was able to contact the hotel before checking in to ask about parking and little add-ons for the trip as it was for my partner’s birthday. Staff were all really helpful and the hotel was very clean.
Room was lovely - bed was really comfortable, bathroom very clean and excellent shower.
Hotel is well placed for different restaurants and bars.

Partner

10/10

Exceptional

28 Dec 2021

Adam

Amazing hotel highly recommend

Leisure Partner

10/10

Exceptional

23 Dec 2021

Georgia

The pool is an amazing touch, everywhere is very clean and luxurious. Will definitely be returning

Leisure Partner

10/10

Exceptional

18 Dec 2021

Neil

Staff were accommodating in allowing us to check out late

Partner

10/10

Exceptional

03 Dec 2021

J

What an amazing experience

What a fantastic hotel. Amazing staff very attentative and thorough. Great Clean spacious rooms and a good stay would definitely recommend and we will be back

Partner

6/10

Pleasant

02 Dec 2021

Ryan

Room service was great and very quick, not overpriced either. Room had a few issues: A/C remote on the wall didn’t function so we couldn’t turn on the heat which left the room rather cold.

The toilet seat literally wasn’t attached, slipped a few times when using it. Stains on the tea cups also.

Honestly, I probably wouldn’t stay again just because I’ve had much better quality stays at other places for the same price or cheaper.

Leisure Partner

10/10

Exceptional

26 Nov 2021

Alice

Stunning hotel with amazing facilities and lovely staff!

Leisure Self

6/10

Pleasant

17 Nov 2021

Nicolas

Nice, but not worth the money

The infinity pool is nice, shame about the amount of work going on on the buildings though. The lift wait time is irritating and the view we had from our room (no.42) was pretty disappointing. I also arrived with a lot of helium balloons to dress the room for my girlfriends birthday and the reception staff just looked at me oddly, as opposed to offering a hand to get them to my room. The room itself is nice, the bathroom is lovely too.

Partner

10/10

Exceptional

07 Nov 2021

Alan

40th birthday done well

An amazing venue to have spent my 40th birthday at. Everything about the place is exquisite

10/10

Exceptional

02 Nov 2021

Claire

Best hotel ever

We were upgraded to Junior suite which was amazing. Everything was too a high standard and staff were so helpful. Best hotel I have ever stayed in. Loved the spa and infinity pool.

Partner

10/10

Exceptional

02 Nov 2021

Sade

Best views of the city

This hotel was amazing, as were the views from the rooftop swimming pool. I cannot recommend this hotel enough. We will be back. Thank you

Partner

4/10

Poor

02 Nov 2021

China

Very disappointing

This is the second time staying here. First time was amazing. It was during covid and there was restrictions on numbers
Of people in the pool. This time, it was way too busy. There is a max of 8 people in the pool. But there was more than this and it wasn’t regulated meaning it was way to busy. Also we were informed by reception that the breakfast was included - only to get hit with a £40 bill. We wouldn’t have gone for breakfast if it wasn’t included - in their defense they didn’t make us pay as was a misunderstanding. Also the air con was broken in the room. We brought this up with the desk. They said they fixed it but they didn’t. I felt I couldn’t breathe in the room. Won’t be staying here again unfortunately

Partner

10/10

Exceptional

29 Oct 2021

Danielle

Definitely a hotel to treat yourself too! Staff were lovely and very attentive, didn’t eat in the hotel but did have cocktails they were nice, room was nicely decorated and shower was amazing!! The pool was lovely and warm, had it to ourself most of the time, the view was ruined by the work going on but that’s to be expected and out of your control! Would definitely return and recommend:)

Partner

10/10

Exceptional

18 Oct 2021

Morgan

Facilities are great, rooms are very clean. Just a great feel around the place.

Leisure Partner

4/10

Poor

16 Oct 2021

nardia

The evening staff were very rude and the breakfast wasn't great

Leisure Friends

8/10

Excellent

16 Oct 2021

Kerry

Hotel stay were exceptional. Infinity pool was really good. Centrally located which was what we wanted. Food and cocktail menu was limited though which was the only downside.

Leisure Partner

2/10

Poor

04 Oct 2021

Stuart

My wife and I just got married on the 4th of September and we’re using this as part of a small “mini moon”

What a mistake!

The terrace bar with amazing views… booked and unavailable

The room… wood floor lifting around the bath and a knocking noise coming from the wall.

As soon as we entered the room I heard the noise and with my wife being a very light sleeper I reported it straight away.

They sent someone up who “couldn’t hear the noise”

I started to become suspicious as it was very obvious. (Was this a common complaint?)

I asked them to try again.

We returned from dinner around 11 and spoke to the receptionist who acknowledged the noise and said there was nothing they could do, then proceeded to offer me ear plugs…. I was not impressed.

(For context- It was raining outside and this is when I realised it was a known problem)

The manager/bouncer… who was next to the reception explained it was a listed building and this is why when it rains it sounds like water dripping in through the roof on to the ceiling. I explained that this wasn’t my problem but it was a hotel issue. (I live in a listed building and we have no problem with noise through lack of maintenance…)

We went for a drink in the bar and then on our way to the room we’re told they had listed to it and “it was worse than usual” I was told at this point they would “look after me tomorrow”

During check out I was met with an arrogant man who said, nothing wrong and I had to pay.

Leisure Partner

10/10

Exceptional

04 Oct 2021

ROBERT

The pool on roof

Leisure Partner

10/10

Exceptional

29 Sep 2021

Don

Unreal hotel very clean,really friendly staff, the pool was lovely will be visiting again in the future

Partner

8/10

Excellent

07 Sep 2021

John

Lovely overnight stay

Stayed over for anniversary, not realising it was Pride weekend, but that had its advantages.
It was a shame the Town Hall was covered in scaffolding otherwise the infinity pool experience could have been better.

Partner

6/10

Pleasant

04 Sep 2021

Heather

First impressions where really good, the room was nice at first glance. We went to the pool in the afternoon which was not what I was expecting or had seen from pictures. The water was not at full level so there where tide marks all around the pool and it looked grubby. The water itself was filthy and had a lot of bits floating in it. There is also sauna but don’t bother with it as it was freezing! Time-slots for the pool are on the hour and you are supposed to be allowed in for 45 minutes giving, I thought, 15 minutes for the pool to then be sanitised. No cleaner came and the next lot of guests just came in oblivious to use the facilities. With everything that has gone on the last 18 plus months I would have thought it was standard now to clean these types of environments after each use?! Anyway going back to the room it was a good size for what was called the snug room, very happy that a Nespresso machine was on hand in the room and was really happy at first with the shower until I looked up and saw the amount of black mould covering the shower head!! It looked like it had never been cleaned! Overall I think the hotel is nice but on closer inspection its tatty around the edges and could just do with some TLC to keep it up to the standard it’s claiming to be and for the price they charge a night I’m not sure it’s worth it.

Leisure Partner

10/10

Exceptional

01 Sep 2021

Shanaka

Highly recommended for a staycation

Had a lovely 2 night staycation at King St Townhouse. Room was the snug room but more spacious than I expected! Tastefully decorated and the staff were very helpful. Breakfast recommended. Thank you

Partner

10/10

Exceptional

21 Aug 2021

Lisa

Had a fantastic mini- moon in our own city. Hotel was fantastic, staff were great, really friendly and helpful

Partner

10/10

Exceptional

11 Jul 2021

Tanya

Beautiful hotel!

This hotel is beautiful, we really enjoyed our stay.
It’s in a great location, right in the city centre.
Make sure you book the infinity pool as it’s amazing.

Friends_and_family Family

10/10

Exceptional

20 Jun 2021

Molly

Not one to miss

Incredible stay, staff couldn’t do enough for us, it felt safe and all covid guidelines were considered at every step. Beautiful hotel in a great part of Manchester and I’ll continue to return!

Friends_and_family Friends

10/10

Exceptional

10 Jun 2021

Verified traveler

Only issue was that when i reserved a table for dinner i wasnt told that we could not use the rooftop terrace as there was a wedding. Would have been nice to have been informed as we would have dined elsewhere. Other than that really amazing hotel and room. Staff are fantastic and the pool at the top offered great views. Would definitely visit again.

Leisure Partner

10/10

Exceptional

06 Jun 2021

Maddison

Perfect Birthday Trip

Me and my boyfriend stayed here for my 18th birthday, it was amazing! Hotel was very clean, staff were friendly and the pool was amazing. Would recommend this hotel.

Partner

10/10

Exceptional

04 Jun 2021

Noorjahan

The best by far and fantastic location

From the moment of entering the hotel the servuce given was fantastic and absolutely loved everything about our stay in this hotel..the room was amazing and the pool was something very different..definitely can't wait to go back and thank you so much for the birthday set up..meant a lot ❤

Partner

8/10

Excellent

28 May 2021

Thomas

Beautiful hotel

Beautiful hotel, breakfast, service, few minor issues but easily resolved

Partner