Name: Voco Manchester City Centre
Address: 59 Portland Street, Manchester, M1 3HP, GB

10/10

Exceptional

25 Jul 2026

Pragalbh

Nice location, clean but tiny room

10/10

Exceptional

25 Jul 2026

Kwamin

The hotel was really nice and the staff was even more amazing

10/10

Exceptional

24 Jul 2026

Michael

Clean and comfortable rooms with a nice large shower in its own bathroom area.
Bed was large and luxurious bedding

6/10

Pleasant

22 Jul 2026

Isaac

front desk lady who checked me in was rude and had attitude for what i don't know, I requested for early check in, tired after a long flight, got in the hotel around 2pm and she told me room not ready/ available, have to wait until 3pm she said, she check my bags in, i went out to eat and came back around 530pm. her colleague told me i have to wait for her to check me in and get my luggage, sad down in the waiting area for awhile before she walked to her desk, sat down and pretended she's not seen me despite being the only one seated right in front of her desk, I also decided to be quite and have to wait another hour before a male staff to come in and ask if i needed something, it was then that she apologize that she didn't see me seated there, weather racially motivated.. i cant say for sure

10/10

Exceptional

20 Jul 2026

Linda

Excellent hotel, helpful staff, and great location (the free bus stops round the corner)

Self

6/10

Pleasant

11 Jul 2026

Sarah

The aircon was terrible. Set to 18 but room stayed at 25. The tub in the room was nice but there’s no gym and no parking

10/10

Exceptional

09 Jul 2026

Judith

Baby???!! Now THIS is a hotel!!! I've never NOT wanted to leave a bed so much before - it was that comfortable. And the little touches everywhere - the hole in the shower wall so you can turn it on without getting wet??? Just genius. There should be a voco hotel everywhere dammit!!!

Self

10/10

Exceptional

30 Jun 2026

Jacqueline

Fab hotel lovely rooms and great location

10/10

Exceptional

28 Jun 2026

STUART

Room spotless
Staff great
Atmosphere excellent

Partner

10/10

Exceptional

27 Jun 2026

Owen

Great staff and great room! Would stay again!

Partner

10/10

Exceptional

23 Jun 2026

Amanda

Friendly professional staff, went out of the way to help

Friends_and_family Friends

6/10

Pleasant

22 Jun 2026

Michael

Lovely room, nice and clean with fridge and tea and coffee facilities.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

WAYNE

Would highly recommend if staying in Manchester City centre
Lovely staff , great location easy walk from Piccadilly train station
Nice rooms with air conditioning
Would definitely go back if visiting Manchester again .

Partner

10/10

Exceptional

20 Jun 2026

Sarah

Lovely hotel, great rooms and very comfy bed and pillows.

Self

6/10

Pleasant

08 Jun 2026

NICOLA

I’ve stayed at this hotel a few times before but this may be my last. We had a room on the second floor, the room and corridor had a v musty smell. The blinds in the room didn’t open properly and the decor in the room looked as though it needed refurbishment. The breakfast choice was ok but the food was lukewarm. An average stay.

Partner

10/10

Exceptional

06 Jun 2026

Aaron

Absolutely beautiful hotel and the staff were great! Wish I was staying there a bit longer

Self

8/10

Excellent

02 Jun 2026

Keith

The hot breakfast was,at times,a bit disappointing.However the staff were very helpful and friendly.

Partner

10/10

Exceptional

25 May 2026

Nigel

Fast WiFi, didn’t seem to be a way to pair device to TV.
Large comfortable room, free biscuits and cans of water as well as usual tea and coffee. No bath robes/ slippers in room. Wide selection of hot and cold items at buffet breakfast.

Self

10/10

Exceptional

23 May 2026

Sheila

Exceptionally clean. Good breakfast. Helpful friendly staff.

Partner

10/10

Exceptional

16 May 2026

Helen

Best hotel I’ve stayed in. Lovely big room and big comfortable bed. Well maintained and clean. Staff were polite and helpful. Would definitely stay again

Friends

10/10

Exceptional

16 May 2026

John

Good location, central. Clean modern rooms, nuce breakfast

10/10

Exceptional

10 May 2026

Saffron

really nice hotel, staff are lovely & helpful

Partner

10/10

Exceptional

25 Apr 2026

Steven

First time staying at this hotel and I was very impressed with the suite we booked. Very friendly staff too.

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Stephanie

Staff were polite and helpful room was beautiful and clean. We had a great stay

10/10

Exceptional

20 Apr 2026

Joseph

Great location in the city centre and walkable to the two main stations. Rooms are clean, modern and spacious. Staff were very helpful and friendly.

Self

6/10

Pleasant

19 Apr 2026

Kathryn

We were looking forward to our stay here having visited a Voco hotel is Strasbourg previously. Unfortunately, this hotel fell short.
On the positive side it was well located and breakfast was decent. However, the hotel is in need of refurbishment and customer service was not great. Our room was not available at check in so we had to wait. It was tired and the door did not fit properly creating a knocking sound every time another door was opened on the floor. This also meant soundproofing was not good. For some reason we were put in an accessible room which we had not asked for. The air conditioning worked but the room smelled musty, possibly of stale smoke, as did the rest of the corridor. The curtains to the very dark room did not fit correctly letting in light early morning and overall the room looked rather tired. We would not stay again.

Partner

10/10

Exceptional

16 Apr 2026

Tina

Great

Partner

10/10

Exceptional

13 Apr 2026

Michelle

Excellent hotel
Rooms extremely quiet
Stylish rooms
Staff polite and attentive

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Nico

Yes

Partner

10/10

Exceptional

11 Apr 2026

Janet

Great location, very good breakfast buffet, helpful, and attentive staff.

Self

10/10

Exceptional

09 Apr 2026

Elaine

Lovely clean room. Comfortable bed. Good breakfast.

Partner

8/10

Excellent

06 Apr 2026

Hayley

I

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Luke

Great hotel in a convenient location. Really modern hotel with friendly staff. Great stay!

Partner

10/10

Exceptional

03 Apr 2026

Jennifer

Really nice hotel
Great location and friendly staff

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Tara

Excellent location, walking distance to everything in central Manchester! Close to Chinatown and many other great restaurants and cafes. Impressed with the size of the room, very comfortable bed. Would 100% stay here again.

Partner

8/10

Excellent

29 Mar 2026

Vaughan

The receptionist was friendly and helpful.

Partner

10/10

Exceptional

24 Mar 2026

Chloe

Location is very good, bed is extremely comfy and everything was clean. Staff were helpful and friendly, we cannot wait to stay again.

Partner

10/10

Exceptional

22 Mar 2026

Daniel

Freestanding bath was a great addition, room was very spacious. A luxurious stay

Partner

10/10

Exceptional

21 Mar 2026

kevin

Spot on, great location, lovely room and great staff. I've stayed in a fair few places in Manchester and this is the best by a distance

10/10

Exceptional

15 Mar 2026

Kush

Fantastic location in the heart of Manchester, would definitely visit again

10/10

Exceptional

15 Mar 2026

Mark

Great location. Nice and clean

10/10

Exceptional

12 Mar 2026

Nicole

Room was lovely and really clean. Staff were also really friendly and personable. The bar was lovely and had a really nice vibe. Location was perfect and the bed was so comfy had the best nights sleep in months. Will definitely stay here again!

Friends

10/10

Exceptional

27 Feb 2026

Liz

Lovely clean room and nice and cosy. Just what we wanted! Thank you. Staff were very friendly. Loved the shower too!

10/10

Exceptional

21 Feb 2026

Emma

Modern, clean and very welcoming. Will return again

8/10

Excellent

20 Feb 2026

Layla

Nice hotel , smells amazing:)

10/10

Exceptional

20 Feb 2026

Dylan

Clean spacious room and very friendly staff

8/10

Excellent

14 Feb 2026

Ashleigh

The room was so cute, and the radio being on when entering was such a nice touch! I do solo trips quite often and I must say the staff at this hotel weren’t very warm toward me in comparison to other hotels. They were quite standoffish actually. It didn’t ruin my stay or anything but I definitely thought it worth mentioning.

Leisure Self

8/10

Excellent

08 Feb 2026

Kamla

Clean room

10/10

Exceptional

08 Feb 2026

Mr Kyle

Everything was perfect

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Nitin

10/10

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Steven

Fabulous. So convenient and only a short walk to the Palace Theatre and James Martin restaurant. NCP car park around the corner (£25 per night/day !) Well furnished bedroom and great shower

Partner

10/10

Exceptional

25 Jan 2026

Paul

Clean room

Partner

10/10

Exceptional

25 Jan 2026

khaled

The reception services are perfect, very clean and spacious room

Leisure Family

10/10

Exceptional

25 Jan 2026

Lindsey

Staff friendly & helpful room clean & tidy lovely breakfast

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Anuj

Amazing hotel with modern surroundings. Bed was comfy and the breakfast was of a very good standard with some lovely pastries. I enjoyed the city view where I did yoga each morning from the 8th floor the view was amazing.
The waiter and bar staff was extra accommodating to changes with my meal.
Overall a lovely experience I would stay here again. Thank you Voco hotel!

Business_and_leisure Self

10/10

Exceptional

24 Jan 2026

Megan

Great value, very clean, good facilities

10/10

Exceptional

21 Jan 2026

Hiren

Lovely hotel. Seemed super new. Great rooms and breakfast

Business

10/10

Exceptional

19 Jan 2026

Gary

Excellent

10/10

Exceptional

19 Jan 2026

Louise

Everything from staff to food to bar to rooms was perfect!!

Partner

8/10

Excellent

18 Jan 2026

shira

The overall impression was good. The breakfast was mediocre

Leisure

10/10

Exceptional

12 Jan 2026

Amy

Location was central and great, and the room was perfect - clean, well kept and ideal for our stay.

Partner

8/10

Excellent

11 Jan 2026

Robert

Excellent central hotel. Perfect for our needs at competitive prices.

Partner

10/10

Exceptional

11 Jan 2026

Sian

Great rooms, spacious and clean
Good toiletries ( you really don’t need to bring any… save in packing )
Didn’t eat there, but fab bar & bar staff
Will certainly stay again if I need a hotel in Manchester

Leisure

8/10

Excellent

05 Jan 2026

Courtney

We stayed here was a family of four

10/10

Exceptional

29 Dec 2025

Anthony

beautiful room but had some issue with air con noise. hotel was quality and value for money

Leisure

10/10

Exceptional

28 Dec 2025

Suliman

I like the location and rooms were spacious

Partner

10/10

Exceptional

22 Dec 2025

Ariel

Good hotel with a nice arra for food and ao

Self

8/10

Excellent

19 Dec 2025

Donna

Room was clean and large

10/10

Exceptional

16 Dec 2025

Michael

Clean rooms, friendly front of house team. Great location for the gay village

Partner

10/10

Exceptional

16 Dec 2025

Sanna

Fantastic stay. Lovely hotel and staff, highly recommend. Great price!

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Ruth

Staff were lovely and welcoming, clean and tidy, all amenities we needed, great location

Partner

8/10

Excellent

12 Dec 2025

Emma

Did everything it said on the tin
Expensive

Leisure

10/10

Exceptional

11 Dec 2025

Michelle

Beautiful hotel in a perfect location. Bed was extremely comfortable and the room very spacious. Bathroom was gorgeous with a lovely shower. Great stay. We will be back.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Fiona

Nice hotel in a very convenient location

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Holly

Clean and well presented room, lovely little solo trip.

10/10

Exceptional

06 Dec 2025

Bethan

Loved this hotel! From welcoming reception staff, to spotlessly clean everything, and don’t get me started on how comfy the bed was! Spacious, modern rooms, and in a location where everything is in your doorstep, we cannot wait to return. 5* stay indeed :)

Partner

6/10

Pleasant

06 Dec 2025

Jonathan

The hotel was nice, conditions good. However, the WiFi in the room was non-existent. I was in Manchester for a work trip and the only way I was able to get work done was to sit in the lobby / bar which wasn't ideal as I was hoping to get work done at the desk in my room.

10/10

Exceptional

04 Dec 2025

Verity

Location was great, lovely staff. Very clean rooms with everything you would need

Leisure Friends

6/10

Pleasant

03 Dec 2025

Kieron

Breakfast was cold on both days. Hot lights are not an adequate method of keeping food hot. There are many better methods available. Think on!

Leisure Partner

2/10

Poor

02 Dec 2025

David

Awful

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Jose Rafael

Very efficient and good looking hotel. Very comfortable rooms and go bathroom.

Partner

10/10

Exceptional

29 Nov 2025

L

The staff were all amazing from check in to check out. The room was super clean and spacious.

10/10

Exceptional

25 Nov 2025

Steven

Great hotel with modern spacious and comfortable room. Staff were pleasant and helpful. I think I got a trainee when ordering dinner though as he was a little unsure what to do. This isn't a complaint, I understand that new people need time to learn and it didn't cause me a significant inconvenience, maybe a little more supervision for new staff would be good?. Food was good but not very hot. Breakfast was good with a decent choice of food.

Business

8/10

Excellent

25 Nov 2025

David

Staff very friendly, room nice too!
Breakfast buffet was topped up very slow, always waiting for fresh hot food

10/10

Exceptional

22 Nov 2025

Yvonne

We never ate at the hotel.
Have a few good cocktails in the bar .The room was nice and big but could do with dusting.
Staff were very friendly.

Leisure Family

10/10

Exceptional

22 Nov 2025

Megan

Really nice room, great shower

8/10

Excellent

17 Nov 2025

Adam

We stayed in the King Suite with the free standing bath. The room itself was really lovely, exactly what we wanted, and the bath was great too.

We did have a problem on the first night though. The heated towel rail had been left on, which didn’t bother us at first, but we realised pretty quickly that the air conditioning wasn’t working. We tried everything we could think of… changing the temperature, switching the fan on manually, trying both the hottest and coldest settings. Nothing happened. We figured it must just be broken, so we went out for the evening and hoped the room wouldn’t get too warm.

That night ended up being one of the worst nights sleep we’ve ever had in a hotel. The room just kept getting hotter and hotter, and at 2am there didn’t seem to be anything we could do apart from put up with it and tell staff in the morning.

We mentioned it to two different members of staff the next day. They were both lovely and said it would be sorted while we were out. When we came back around 3pm though, the room was still boiling. We went back to reception and a manager came up to check. She walked in and straight away said that it definitely wasn’t right. She rang whoever handles maintenance, but they basically brushed it off and said they had only checked the heating and it was “getting hot”, which wasn’t true because the fan wasn’t coming on at all and the temperature never changed.

We headed back out for the evening to watch a band and told them we’d be back around 11

Partner

10/10

Exceptional

17 Nov 2025

Lorraine

Rooms were lovely and clean, hotel was modern, breakfast was great with plenty variety

Business

8/10

Excellent

17 Nov 2025

Robert

Great stay, but terribly noisy on a morning with doors banging.non stop, not sure if this was cleaners as there was only 4 rooms down our corridor and a cleaners cupboard but from 8am it.was non stop

Partner

10/10

Exceptional

17 Nov 2025

Sadiah

Clean and well positioned.

8/10

Excellent

17 Nov 2025

Pippa

Excellent welcome on arrival, facilities were very clean. Room was gorgeous- clean spacious and not cramped at all. Staff who checked us out were helpful too.
Close to everyone so a perfect location for us.

Only negative- we arrived for breakfast at 7am and some items were already cold, we didn’t have time to mention as we need to dash for our train, but not worth the money for breakfast

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Laura

Loved the decor, the vibe and comfort of the room and hotel areas

6/10

Pleasant

13 Nov 2025

Gary

Well it would’ve been nice to been contacted back, to see, if I left an item in the room I stayed in, when I phoned them to see if I left it there!! I didn’t get any contact back from them.!! My party of 12 will be going elsewhere this Christmas.

10/10

Exceptional

09 Nov 2025

Chenyu

Friendly staff. Clean room

Friends_and_family Family

2/10

Poor

09 Nov 2025

Andrew

1st floor room right next to a nightclub entrance.
Was a horrible sleepless night stay

Leisure Self

6/10

Pleasant

07 Nov 2025

Majharul

Did not eat breakfast here. Hotel is okay for short stays. It got really hot and the AC was not as strong as I hoped but hotel provided us with a small fan.

Leisure Partner

8/10

Excellent

07 Nov 2025

marc

Great position, nice hotel, comfortable room, friendly, competent staff - breakfast needs to be greatly improved.

10/10

Exceptional

05 Nov 2025

Rory

Great new hotel, ideal location, quality amenities and friend staff.

10/10