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Stock Exchange Hotel

Manchester · United Kingdom

4 Norfolk StreetView location

9.6/10Excellent593 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.4/109.4
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  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Stock Exchange Hotel

Enjoy a luxurious stay at the Stock Exchange Hotel, centrally located in Manchester, a short walk from Manchester Arndale and Deansgate. This hotel offers 40 individually decorated guestrooms with heated floors, complimentary Wi-Fi, and digital programming.

Amenities include a restaurant, snack bar, bar/lounge, concierge and wedding services, dry cleaning/laundry, and a 24-hour front desk. A full breakfast is available for a fee. The hotel also provides airport shuttle service (surcharge) and limited onsite parking. Nearby attractions include Piccadilly Gardens and Canal Street.

Read more about this hotelShow less

With a stay at Stock Exchange Hotel, Manchester, Autograph Collection, you'll be centrally located in Manchester, just a 5-minute walk from Deansgate and 5 minutes by foot from Piccadilly Gardens.

This luxury hotel is 0.5 mi (0.8 km) from Canal Street and 0.5 mi (0.8 km) from Manchester Central Convention Complex. Treat yourself to a stay in one of the 40 individually decorated guestrooms, featuring heated floors.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager FuturePlus Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: GBP 1.20 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 27.50 per person
    • Airport shuttle fee: GBP 120 per vehicle (one-way)
    • Nearby parking fee: GBP 40 per night (36 ft away)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 50.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Market Street 0.1 km / 0.1 mi
King Street Manchester 0.3 km / 0.2 mi
Royal Exchange Theatre 0.3 km / 0.2 mi
Manchester Arndale 0.3 km / 0.2 mi
Deansgate 0.4 km / 0.3 mi
Manchester Art Gallery 0.4 km / 0.3 mi
Albert Square 0.4 km / 0.3 mi
Manchester Christmas Market 0.4 km / 0.3 mi
Piccadilly Gardens 0.4 km / 0.3 mi
Printworks 0.5 km / 0.3 mi
National Football Museum 0.5 km / 0.3 mi
Manchester Cathedral 0.5 km / 0.3 mi
Manchester City Hall 0.5 km / 0.3 mi
St Mary's The Hidden Gem 0.5 km / 0.3 mi
St. Peter's Square 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bellboy service
  • Hotel safe
Show 12 more facilities & services
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Green Key (FEE)
  • Breakfast
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Stock Exchange Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Stock Exchange Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Stock Exchange Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Stock Exchange Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    Stock Exchange Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Stock Exchange Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Stock Exchange Hotel

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Stock Exchange Hotel

9.6
Excellent
593 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Peter
Fantastic all around!
4/10
Poor
03 Jun 2026
Paul
The rooms are dark and dingy. Breakfast is very expensive for poor quality output. There are better options in Manchester. Concierge was however friendly professional and helpful.
10/10
Exceptional
30 May 2026
Louise
Wonderful historic building, beautifully refurbished
Partner
6/10
Pleasant
17 May 2026
Gurpreet
Beautiful hotel in a great location and the staff were kind enough to let us work from the bar until our rooms were ready. Valet parking was easy.
Pre-check in was fine but check in when our rooms were ready was a faff and took longer than it should have as the staff were repeating the steps completed at pre check in. My room was lovely but very noisy so windows are single pane (the hotel is a listed building) but there was what sounded like construction noise outside/nearby all night which made it difficult to sleep well because the windows weren’t soundproof.
Staff were lovely and helpful but the poor night’s sleep ruined the overall experience.
Breakfast and bar was great!
Friends
10/10
Exceptional
17 Apr 2026
Jeremy
Beautiful property and love the historic preservation
10/10
Exceptional
10 Apr 2026
Ross
Excellent
10/10
Exceptional
07 Apr 2026
Paul
I would say this is the best Hotel Manchester
Check-in was fantastic a glass of champagne on arrival such a nice touch.
The room was great very classy.
This hotel has a cocktail bar attached to it called sterling again its perfect we went a Thursday night the ambiance of the room and lighting are spot on.
We had afternoon tea and I can say without any hesitation it was the best we have ever had. The main eating area is the old stock exchange trading floor and as you walk in it feels special and it certainly is.
We will be back for another visit as we would like to try dinner in the Tenders restaurant.
Breakfast was superb service at the hotel is 1st class all in a perfect break.
4/10
Poor
05 Apr 2026
amar
tucked away in an alley this hotel feels more like a morgue than a top tier hotel offering. There's no gym, and the gym pass provided is for a very average establishment. My expensive room overlooked a dodgy alley. Should have paid less and stayed somewhere else. I wont be cack.
8/10
Excellent
28 Mar 2026
Gay
Breakfast staff need training. Everything came at once then eggs etc taken to be kept warm while I ate my yoghurt and cereal!
Self
10/10
Exceptional
23 Mar 2026
John
Great friendly staff, easy check in with complimentary champagne, lovely food and clean/well prepared rooms.
Partner
10/10
Exceptional
14 Mar 2026
Christopher
Clean, helpful staff, quiet and safe.
Partner
10/10
Exceptional
25 Feb 2026
Callum
Fantastic stay. Very clean. Amazing staff. One of the best hotels around
Partner
10/10
Exceptional
16 Jan 2026
Jessie Lorraine
The staff were great from arrival to check out and the room was surprisingly spacious and very comfortable and clean. A great selection of in room dining as well and the location is right near the Arndale shopping centre
Leisure Self
10/10
Exceptional
15 Jan 2026
Gemma
Clean room, lovely toiletries and little touches in the room. The staff really stood out from check in to the restaurant, everyone had time to talk and make us feel special. We got engaged the day before and this was relayed to the restaurant and presented with Champagne and even in the Sterling Bar we were congratulated and given Champagne. The food in the Tender was fantastic as was the service, even the Chef visited our table. The team made our stay and we would definitely recommend and return!
Leisure Partner
10/10
Exceptional
14 Jan 2026
Aisha
Excellent service as always!
Leisure Self
10/10
Exceptional
05 Jan 2026
Joshua
Great service and location
10/10
Exceptional
04 Jan 2026
Mark
The staff were very professional and welcoming. The room was lovely. One issue was the rotating television which only worked intermittently- it needs looking at. Thanks
10/10
Exceptional
01 Jan 2026
Catherine

Everything was just lovely, staff were very welcoming, attentive and helpful. Room was gorgeous with luxurious bedding and toiletries.
Breakfast was superb, beautifully cooked & presented.
Just wish I was able to stay more than one night. Will most definitely return again
Thank you to all at the Stock Exchange for a fantastic stay on New Years Eve
Leisure Friends
10/10
Exceptional
12 Dec 2025
Mark
A gorgeous room, spotlessly clean
Friends_and_family Friends
10/10
Exceptional
08 Dec 2025
Rana
Classy and the location is perfect.
10/10
Exceptional
26 Nov 2025
Ian
Good old fashioned customer service done well.
Business Self
10/10
Exceptional
26 Sep 2025
Ashley
Excellent location
Friends_and_family Friends
6/10
Pleasant
12 Sep 2025
Leon
Make it clear that the crisps and snacks are not there as gifts and are there as part of the mini bar. Very few other hotels at this price range would be charging for eating the crisps that are placed next to the coffee machine. I was charged on checkout.
8/10
Excellent
22 Aug 2025
Jacky
We stay here very year when we come to see a show. So convenient and excellent customer service.
Leisure Partner
10/10
Exceptional
26 Jul 2025
HEMENDRA
Excellent hotel, great service and very central.
Partner
10/10
Exceptional
10 Jul 2025
Christopher
Nice design and good location
Leisure Friends
10/10
Exceptional
09 Jul 2025
Wing Hung
Beautiful historical building with an ambiance of nostalgia, not at the expense of modern hotel room facilities. The entire color tone is fabulous!
6/10
Pleasant
07 Jul 2025
john
Was charged again for the room after check out by the hotel as they had my card on file for incidentals and decided to use my card to bill for the room a second time.
Leisure Partner
10/10
Exceptional
05 Jul 2025
Verified traveler

lovely hotel, wonderful staff

Lovely, comfortable hotel on a quiet street in a convenient location. We were especially thankful for the warm, welcoming, very helpful staff. The dining room is especially beautiful, and breakfast was delicious. I'm just sorry that we couldn't make time for afternoon tea.
Partner
10/10
Exceptional
04 Jul 2025
Robert

Awesome choice hotel

The service was impeccable. The staff were courteous and cared about my personal needs. They went above and beyond. The room was beautiful, the location perfect and the food is excellent.
Self
10/10
Exceptional
13 Jun 2025
Alexander
A great with a superb staff.
Partner
2/10
Poor
04 Jun 2025
Laura
I found the whole experience so strange. The service was very odd - the check-in process felt very clunky and not time efficient. The room wasn't up to my expectations and we ended up moving hotels because of this.
Partner
10/10
Exceptional
30 May 2025
JILL

Would have liked to stay longer

What an AMAZING experience, not just a hotel stay.
The staff is impeccable at their job and making you feel like a part of their family.
Champagne upon arrival, stories of the old stock exchange, a what an amazing building it is.
Thank you, Nigel for all you do!
Partner
10/10
Exceptional
27 May 2025
steven
Brill
10/10
Exceptional
28 Apr 2025
Stanley
Loved this hotel. Everyone could not have been nicer. Service was extraordinary. My wife and I forgot our passports and also cash in the safe. The hotel concierge sent everything via next day service to our hotel in London. We were so nervous about not getting our passports as we had to leave the country in a few days. Money and passports arrived the next day. They saved our vacation.
Leisure Partner
10/10
Exceptional
20 Apr 2025
Jonathon

Excellent stay

It was brilliant. Everybody at reception was lovely. We enjoyed our welcome bubbles. The room was excellent and the hotel was the perfect location for us.
Partner
10/10
Exceptional
19 Apr 2025
Jack
Very goos
10/10
Exceptional
19 Apr 2025
Stuart
Lovely stay. Staff are welcoming, friendly and the service was fantastic.
Friends_and_family Family
10/10
Exceptional
10 Apr 2025
Victoria
Friendly, welcoming staff.
Greet with a glass of champagne!
Leisure Partner
10/10
Exceptional
08 Apr 2025
Ragava Khanna
Great
10/10
Exceptional
29 Mar 2025
Stephen

Wonderful stay

Wonderful stay, we received an upgrade and the service and room were fantastic. Could not fault it.
Partner
10/10
Exceptional
15 Mar 2025
Carl

Outstanding service

Service outstanding & welcome on arrival best in Manchester
Partner
10/10
Exceptional
15 Mar 2025
KELLY
Always amazing
Business
10/10
Exceptional
14 Mar 2025
Aisha
Perfect service! 2nd time staying there. Will definitely visit again
Leisure Self
10/10
Exceptional
23 Feb 2025
Sepideh
Great hotel!
Business Self
10/10
Exceptional
01 Feb 2025
Bex

Lovely hotel

Very nice hotel in a very good location, nice and close to everything.
Bathroom was huge and nicely done, nice to have a sofa and chairs to sit on and not just the bed.
Only disappointing thing was the tv which was obviously design to go into the end of bed didn’t move so felt rather imposing when not being used.
Partner
10/10
Exceptional
17 Jan 2025
Jamie
Lovely city centre hotel. Wouldn’t normally stay in Manchester as it is close to home but it was a special occasion and wanted to treat my partner. She loved the experience, comfy beds and lovely bathroom, she wants to stay again.
Leisure Partner
10/10
Exceptional
27 Dec 2024
Helen
Beautiful hotel, with excellent staff
Leisure Partner
10/10
Exceptional
24 Dec 2024
Derek
Service was out of this world, the staff went out of their way to be helpful. The hotel was out standing in every way.
Leisure Partner
10/10
Exceptional
18 Dec 2024
dean

Super friendly staff

Lovely hotel, very centrally located with super helpful staff. Would definitely go back.
Partner
10/10
Exceptional
14 Dec 2024
Anthony

Fabulous Hotel

Great hotel, super service from all staff
Partner
10/10
Exceptional
13 Dec 2024
laura
Just overall fantastic stay
10/10
Exceptional
27 Nov 2024
Jenny

Excellent

Wonderful stay! From the moment you walk into the hotel, you feel so welcome. Check in was a delight as you were ushered into a lounge where they offered you a glass of champagne while the staff came to your seat to check you into the hotel.
All the staff were well trained, accommodating and friendly. The service was excellent. The hotel had been beautifully restored and decorated. The room we stayed in was spacious and the bed was comfy. There was a little wait for our breakfast, but it was worth the wait. The food was outstanding, probably the best Full English breakfast we’ve had in a hotel.
All in all, the hotel ticks all the boxes and we will definitely be returning.
Partner
10/10
Exceptional
24 Nov 2024
Wesley
City break,
Partner
10/10
Exceptional
20 Nov 2024
Michael
Our 2nd stay at the stock exchange hotel and i have to say it was even better than the 1st time. Amazing customer service from Deepak and Nigel at the concierge, very knowledgeable and the communication throughout was first class. Our room was immaculate, the beds are so comfy and also has a pop up Smart TV at the end of the bed. Breakfast is in a lovely setting and was very nice. All in all another great stay and would highly recommend.
Partner
10/10
Exceptional
16 Nov 2024
Jacky
Ideal hotel right in the centre. Excellent customer service and just had those special touches
Leisure Partner
10/10
Exceptional
15 Nov 2024
Joanne
Great hotel - excellent location. Staff all very friendly and professional. Very clean ( and it smelt lovely everywhere) . I would highly recommend and stay again !
Leisure Partner
10/10
Exceptional
13 Nov 2024
Matt
Wonderful stay, the room was outstanding and the staff were amazing. Will definitely be staying again.
Leisure Partner
6/10
Pleasant
10 Nov 2024
Richard

Disappointed

Tiny rooms, dark not much storage
Partner
4/10
Poor
06 Nov 2024
David
At 5.30 am this morning I was woken by workmen outside, with noise that persisted right up until 8am, so hardly had the relaxing nights sleep I though I’d have staying in this luxury hotel
Business
10/10
Exceptional
04 Nov 2024
Michelle

Excellent stay with very comfortable beds

Lovely hotel and we would definitely stay again but would ask for a room not on the main frontage due to noise from pedestrians on the road below. Very comfortable bed and a nice touch with the complimentary champagne on arrival.
Partner
10/10
Exceptional
02 Nov 2024
Christopher
Can't say enough good things about this hotel and staff. Looking forward to staying here again.
10/10
Exceptional
17 Oct 2024
James
Excellent all around
Leisure Partner
10/10
Exceptional
13 Oct 2024
Christian
Excellent stay, from start to finsih the service was impeccable, the downstairs bar was very good, rooms are a good size and showers amazing, the Breackfast is the best I have had in Manchester.
Leisure Partner
10/10
Exceptional
01 Oct 2024
Loren

10/10

Stayed here for the night before my wedding with my bridesmaids and truly they couldn’t do enough for them. Nothing was too much hassle or bother. We also received a complimentary upgrade for the second day for our wedding night which was really appreciated! We will definitely come back.
Partner
10/10
Exceptional
20 Sep 2024
Kate
High spec hotel with excellent service
Leisure Partner
10/10
Exceptional
20 Sep 2024
Nigel

Great hotel

excellent hotel with great staff .
Partner
8/10
Excellent
16 Sep 2024
Ashley
Spent a night at the conveniently located Stock Exchange.
Walking distance from Piccadilly Station and all of the surrounding attractions; Arndale Centre, King Street, Deansgate, The Opera House, Selfridges etc.
Elegant and quiet boutique hotel, glass of champagne on arrival, standard rooms were very nice, breakfast was delicious.
Friendly and attentive service from the staff.
Would recommend and looking forward to our next visit.
Leisure Partner
10/10
Exceptional
15 Sep 2024
Nigel
Very nice hotel in a great position
Friends_and_family Family
10/10
Exceptional
14 Sep 2024
Victoria
A
8/10
Excellent
13 Sep 2024
David

Nice Stay

This hotel is beautiful, with excellent service from all the staff. The welcome drink on arrival was a thoughtful touch. However, being shown to our room felt a bit unnecessary since all the rooms are clearly numbered, which made the experience slightly awkward. The breakfast options and quality were outstanding, and both the hotel and our room were spotless. The bathroom, in particular, was amazing—probably the best shower we’ve ever had. The bed was very comfortable, although we didn’t care for the TV positioned at the foot of it. There seemed to be a way to lower the TV, but it appeared broken. We informed reception, but unfortunately, didn’t receive any follow-up. The only reason for losing one star is due to the minibar and snacks in the room. For a 5-star hotel, these should be included, especially given the cost. I’ve stayed in other 5-star hotels, and even Holiday Inns, where minibars were complimentary, so it felt a bit stingy not to have that here. Aside from this, everything else was perfect.
Partner
10/10
Exceptional
07 Sep 2024
James
The stay was amazing. The room was incredible. The staff were so polite. Sterling Bar was a wonderful experience with tasty, extra special, cocktails, enjoyed with a truly talented pianist performing in the background - just magical! It was a perfect stay. The best hotel in Manchester.
Partner
10/10
Exceptional
05 Sep 2024
michael
excellent smart city centre hotel with good rates
Business Self
6/10
Pleasant
29 Aug 2024
Ross

Lovely hotel but restaurant service lets it down

So this is a ‘go to’ hotel for me … or at least it was.
Regrettably I’ve now had three occasions to complain about slow service at dinner and breakfast … and have had no feedback from the hotel.
I’ve even written to the General Manager and been ignored.
That’s a total lack of courtesy and guest concern and this is one guest who sadly will now start recommending other hotels.
Such as shame as I love the place, but there’s no excuse for ignorance and lack of courtesy. Clearly guests matter less than they should.
Partner
6/10
Pleasant
26 Aug 2024
Barbara
I did not like being subjected to a strange smell in hotel and especially in room. The solution was to leave our room for 30 minutes plus while they used ozone machine to disguise smell.
10/10
Exceptional
25 Aug 2024
Simon
Fabulous arrival, dropped bags off, went shopping came back to check in (had done online) treated to a welcome glass of champagne. All food options explained well, escorted to room and facilities run through. Room beautifully presented, bed super comfortable. Looking forward to staying here again.
Leisure Partner
10/10
Exceptional
25 Aug 2024
Mark
Amazing staff. Stunning hotel and perfect location for AO arena and shops.
Wished we had been told about Pride being in and road closures by the staff when I called at 8am, as took us 1 1/2 hours to do 1 mile. We could have left earlier !!
Just a little thing but everything else was supwrb
Partner
10/10
Exceptional
25 Aug 2024
Iain

Lovely hotel

Amazing stay, lovely hotel would stay again.
Partner
10/10
Exceptional
21 Aug 2024
paul
Central location, very friendly helpful staff would stay again
Leisure
10/10
Exceptional
19 Aug 2024
Scott
I'm not sure what the star rating is but i would rate this as a 5 star hotel. Perfect in every way.
Leisure Family
10/10
Exceptional
14 Aug 2024
Stephanie

Overnight stay for concert - 5 stars

The hotel is faultless. Clean, room lovely, bar beautiful (perhaps pricey but drinks great and from check in to check out the team were so helpful. We will definitely stay again.
Partner
2/10
Poor
14 Aug 2024
Oliver
No curtains, terrible sleep, way overpriced and so noisy outside couldn’t sleep at all
Leisure Partner
10/10
Exceptional
11 Aug 2024
Priti

Faultless stay.

Welcoming staff in front of house and restaurant. Room was lovely and comfortable. 5 out of 5 for everything.
Partner
10/10
Exceptional
10 Aug 2024
Kerry
We had a great stay at the hotel. The staff throughout out our stay where welcoming and friendly. Loved everything about this hotel
Leisure Partner
10/10
Exceptional
06 Aug 2024
Erna
Very nice
Leisure
10/10
Exceptional
04 Aug 2024
Richard
Fantastic service as always. The hotel and team here never let you down. Exceptional.
Friends_and_family Friends
10/10
Exceptional
03 Aug 2024
Jordan

Amazing hotel, just book it!

Absolutely amazing hotel. I stayed one night here at the end of my trip to fly out of the Manchester Airport. I don’t typically stay at hotels this fancy, but this was so worth it. The staff treats you so well, no matter who you are. Highly recommend to all travelers!
Self
10/10
Exceptional
28 Jul 2024
Ross

Great place to be

Another enjoyable stay. Attentive staff, positive checkin experience, great concierge (Deepak), superbly decorated throughout. It’s a ‘go to’ hotel for me when in Manchester.
Partner
10/10
Exceptional
17 Jul 2024
Anita

A star in Manchester

We recently stayed at this hotel over graduation celebrations and we had an exceptional experience. The location is unbeatable, being very close to Arndale and making it extremely convenient.
The bed in the room was a dream; incredibly comfortable. The shower was also fantastic with powerful water pressure that made for a refreshing, invigorating start to our day.
Highly recommend this gem of a hotel in the heart of Manchester.
Friends_and_family Family
10/10
Exceptional
13 Jul 2024
Paul

Fantastic Stay

Fantastic 2 night stay at the Stocl Exchange Hotel. Definitely my favorite hotel in Manchester. The rooms are all individual as they used to be offices. Every member of staff couldn't do enough for us. The breakfast was incredible. I'll definitely be staying again.
Partner
10/10
Exceptional
11 Jul 2024
Richard

A great experience

Quick stop, one night but the service was great, the decor’s impressive. It’s a great experience.
Self
10/10
Exceptional
08 Jul 2024
Mark
Our first stay at the Stock Exchange Hotel and will certainly not be our last - we don't usually stay here when we are in Manchester but it will certainly be our first choice from now on
Business
10/10
Exceptional
04 Jul 2024
Roger
Staff are very welcoming and constantly available. Bedrooms and public areas are very attractively presented. Breakfast had a great deal of choice and the quality of food and the service was excellent. The sterling bar had a great atmosphere welcoming and attentive staff great music and a good range if drink choices
Leisure Partner
10/10
Exceptional
21 Jun 2024
Mark

Stunning Hotel

The hotel feels opulent, entering through a fresh flower display into a beautifully scented lobby. The staff were amazing, taking me to the lounge for a welcome drink while they completed check in. Even though it was before noon I was checked in promptly and off to my room (thanks Hotel.com gold status). The room was extremely spacious and well appointed, bed was amazingly comfy, wardrobes and cabinets were beautifully made. Bed side USB charges were welcome but why the socket at the desk didn’t have one seems like a miss. The interactive TV promised great things with a streaming services (Netflix, NOW, YouTube etc) built in - none of them worked unfortunately. And the bathroom door was so narrow I have to go in sideways. :-). Around midnight guests returning to the hotel were very loud in the corridor, slamming doors and from the room above. It’s didn’t last long but along with street noise from 6 am - the sound insulation could be better! Breakfast was lovely, I pre booked, on arrival I was given an a l’a crate. I selected items that amounted to £13.50 (plus service), wasn’t presented with a bill for review at the table nor at checkout and was charged £22. So just pay at the table and don’t pre book.

It really is a glorious hotel and in a stunning building. I do recommend and add the negatives purely as feedback and reference. I would definitely stay again.
Self
10/10
Exceptional
21 Jun 2024
Mark

Stunning Hotel

The hotel feels opulent, entering through a fresh flower display into a beautifully scented lobby. The staff were amazing, taking me to the lounge for a welcome drink while they completed check in. Even though it was before noon I was checked in promptly and off to my room (thanks Hotel.com gold status). The room was extremely spacious and well appointed, bed was amazingly comfy, wardrobes and cabinets were beautifully made. Bed side USB charges were welcome but why the socket at the desk didn’t have one seems like a miss. The interactive TV promised great things with a streaming services (Netflix, NOW, YouTube etc) built in - none of them worked unfortunately. And the bathroom door was so narrow I have to go in sideways. :-). Around midnight guests returning to the hotel were very loud in the corridor, slamming doors and from the room above. It’s didn’t last long but along with street noise from 6 am - the sound insulation could be better! Breakfast was lovely, I pre booked, on arrival I was given an a l’a crate. I selected items that amounted to £13.50 (plus service), wasn’t presented with a bill for review at the table nor at checkout and was charged £22. So just pay at the table and don’t pre book.

It really is a glorious hotel and in a stunning building. I do recommend and add the negatives purely as feedback and reference. I would definitely stay again.
Self
10/10
Exceptional
18 Jun 2024
Joanne
We had an amazing stay at The Stock Exchange. The hotel is beautiful, and the service was excellent.
Partner
10/10
Exceptional
14 Jun 2024
Carl

Really excellent stay.

Really great hotel. Probably the best check in experience we’ve had at a hotel, we sat with complementary champagne while they took our bags to our room. The room was lovely, very comfortable, superbly clean and had everything we needed. Also an excellent central location, wouldn’t hesitate to book again when in Manchester.
Partner
10/10
Exceptional
04 Jun 2024
Katie

City centre gem

The service was excellent and all staff were very professional and attentive. We paid quite a lot over the usual rate for this room due to The Eagles playing in Manchester so it’s hard to say it was good value for money, especially as it didn’t include breakfast and there is currently no restaurant. However the quality of the hotel is fantastic and location is brilliant for everything in the centre and it feels very luxurious.
Partner
10/10
Exceptional
01 Jun 2024
Zen
The members of staff were brilliant excellent hotel and excellent people thank you
Leisure Partner
10/10
Exceptional
01 Jun 2024
jonathan

Best hotel in Manchester

Best hotel in Manchester, great to see Ross, Nigel and Deepak
Partner

Location & surroundings

Stock Exchange Hotel
4 Norfolk Street, Manchester, United Kingdom

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Stock Exchange Hotel

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