Name: Dakota Manchester
Address: 29 Ducie Street, Manchester, M1 2JL, GB

10/10

Exceptional

03 Aug 2026

Cheryl-Leigh

Brilliant hotel, beautiful room & very clean. Everything in the room you need

10/10

Exceptional

03 Aug 2026

Ajay

A lovely venue with beautiful room.

8/10

Excellent

02 Aug 2026

Shaun

Check in staff friendly

Lamp in rom not working only one shower gel for 2 people. More sent to room on request.

No fridge in room.

10/10

Exceptional

01 Aug 2026

Emma

Excellent I always return

10/10

Exceptional

30 Jul 2026

Charlie

I had a wonderful couple of nights at this hotel, and I was extremely surprised with their offering. So much so, i have booked another couple of nights. I was upgraded at the hotel, which was lovely, I can’t say i have ever been upgraded, so this was a nice touch. But the rooms were delightful, the beds super comfortable and the food was out of this work. I could not recommend this hotel enough.

10/10

Exceptional

30 Jul 2026

John B

Incredible stay!

10/10

Exceptional

27 Jul 2026

Gillian

lovely stay made even better by the glass of champagne brought to my room to help me begin my celebrations

10/10

Exceptional

22 Jul 2026

James

Always a comfortable stay at Dakota. Our go to Hotel.

Partner

10/10

Exceptional

15 Jul 2026

margarette

Room was great and very spacious. Unfortunately the safe never worked kept coming up with error message and despite 2 requests it was never sorted which was very disappointing.
Bar staff and grill staff excellent.in particular Katie Rose so helpful and friendly.

Partner

10/10

Exceptional

15 Jul 2026

Joy

Superb hotel in a great location close to Manchester City centre.

Partner

10/10

Exceptional

14 Jul 2026

Harry

Great hotel

Partner

10/10

Exceptional

13 Jul 2026

Nick

A fantastic room in a wonderful hotel in a great location. All the staff we spoke to were helpful & friendly. Would stay here again.

Partner

10/10

Exceptional

12 Jul 2026

Adam

The Dakota is a very stylish, premium hotel, perfectly situated for Manchester city centre. Our standard room was larger than most, spotless and beautifully decorated. Staff were excellent too - friendly, welcoming and helpful. Our only point of criticism was the size of the breakfast - I could've managed the same portion again! All in all, though, we loved our brief stay, and would definitely return.

Partner

10/10

Exceptional

09 Jul 2026

Phil

Excellent hotel and staff

Self

10/10

Exceptional

08 Jul 2026

Peter

I had a fantastic stay at The Dakota Hotel, Manchester and couldn't be happier with the experience. From the moment I arrived, the staff were warm, friendly, and incredibly helpful, making me feel welcome throughout my visit.

The room was spotless, very spacious, and extremely comfortable, with everything needed for a relaxing stay. The bed was exceptionally comfortable, and the facilities were well maintained and of a high standard and the bathroom was something to be envious of, for my own home.

The hotel's location was excellent, near to Manchester Piccadilly Railway Station making it easy to access to Manchester Northern Quarter and local attractions, restaurants, and transport links. The breakfast was delicious with plenty of choice, and the overall atmosphere of the hotel was calm, welcoming, and professional.

What really stood out was the exceptional customer service. Every member of staff went above and beyond to ensure my stay was enjoyable.

I would not hesitate to stay here again and would highly recommend this hotel to anyone looking for comfort, quality, and outstanding service. A truly excellent experience from start to finish.

Self

10/10

Exceptional

07 Jul 2026

Kimberley

I have stayed at Dakota several times over the years and it genuinely continues to improve every time. The staff are always lovely and accommodating, especially the reception team. Amber is excellent and Stella is lovely too.

The food is also amazing. I had the fillet steak for dinner with leek and Gruyère gratin and a Caesar salad, and the next day I ordered another Caesar salad for lunch because it was that good.

The bath is an absolute godsend, and the bed and pillows are incredibly soft. Sometimes they can be a little too soft, where it feels like you are sinking in, but the bed I had on this occasion was perfect. It was like sleeping on a cloud.

One small practical note: if you are bringing a Fire Stick, connecting it via HDMI can be a bit of a faff. I would recommend bringing an extension lead, or just asking maintenance for help as they are very helpful and will sort it for you.

Overall, another brilliant stay. Dakota remains one of my favourite places to switch off, rest and feel looked after.

Self

10/10

Exceptional

06 Jul 2026

Koral

.

Self

10/10

Exceptional

05 Jul 2026

Stewart

We stayed there after our wedding.
When reception knew we were newlyweds they gave us a complimentary room upgrade.

10/10

Exceptional

03 Jul 2026

Julia

I had an excellent stay here! The rooms were great and clean and the staff was so helpful. It's also in a good location near the city center and the train station.

Self

8/10

Excellent

02 Jul 2026

Garry

The stay was great but the streaky bacon on the English breakfast was far too fatty, need to serve back bacon. The filtered coffee became to cold to soon. Not worth £24 per head. Didn’t eat mine as the maple cured fatty streaky bacon along with cool coffee pint me off

Partner

10/10

Exceptional

29 Jun 2026

Stephen

Superb hotel in excellent location - big thank you to the valet parking team for accommodating us at short notice they went above and beyond - friendly efficient staff from reception to bar service to breakfast - 10 out of 10 thank you 👌

Partner

10/10

Exceptional

27 Jun 2026

Ian

Best hotel in Manchester, great and friendly staff. Amazing room, stayed during the heatwave and air conditioning was perfect at 19 degrees. Food was excellent and reception very helpful. Can’t wait to come back, thanks all at Dakota Manchester.

10/10

Exceptional

25 Jun 2026

Andrea

Lovely

Partner

10/10

Exceptional

22 Jun 2026

Richard

Staff were very attentive, we stayed for our wedding anniversary and they made every effort to make us feel special.

Partner

10/10

Exceptional

20 Jun 2026

Carol

Great hotel, staff and breakfast

Family

10/10

Exceptional

17 Jun 2026

Derek

Good service the staff are friendly. Rooms lovely

Business

4/10

Poor

17 Jun 2026

Mark

Room was nice however didn't sleep due to noise coming from air con

Self

10/10

Exceptional

11 Jun 2026

Richard

Lovely hotel with very friendly and helpful staff. Room was spotlessly clean, and the bathroom was stunning. Would highly recommend.

Self

10/10

Exceptional

10 Jun 2026

Brad

Lovely hotel. We will go again

Partner

8/10

Excellent

08 Jun 2026

Lucy

Bar was lovely. We chose to order room service - which was a bit of a palava. In room phone didn’t work, which didn’t help, but 4 phone calls later, our order still didn’t turn up quite right. Just a heads up that the air con/heating doesn’t drop below 19 so rooms can get be uncomfortably warm, particularly after showers etc

Partner

8/10

Excellent

08 Jun 2026

Vicki

Everything was excellent and lovely staff.
Only thing that stopped us giving 5* was the breakfast, which was nice, but choice on buffet bar was a limited for that standard of hotel.

Partner

10/10

Exceptional

06 Jun 2026

steven

There's nothing else to say other than it is always fantastic

Partner

8/10

Excellent

06 Jun 2026

Karen

The only issue I had with this place, because overall it was a great place but it was hard to get food. They shut the kitchen down so early you couldn’t order room service or dinner past a certain hour.

Self

10/10

Exceptional

06 Jun 2026

Ashley

Great stay with a lovely hotel

10/10

Exceptional

04 Jun 2026

Sean

Luxurious, comfortable, good food and very pleasant overall.

10/10

Exceptional

02 Jun 2026

Tony

Great hotel, close to Manchester Piccadilly. Recommend.

Partner

10/10

Exceptional

29 May 2026

Faridh

It was a perfect stay. Only i give 2 points less due to the experience we had.
We found out at 23.00 there wasn't a 2nd roll of toiletpaper. There was no phone to the front desk. We had to go downstairs. The girl said we will bring it directly to the room. We waited 30 min. We were thinking she will leave it outside. In the middle of the night we checked but no toilet paper. Luckily there was just enough paper tissue. Next early morning i asked and they brough it immediately. We loved the interior and it was very clean.

Partner

8/10

Excellent

29 May 2026

Jason

Fantastic hotel with great decor and the staff where absolutely ama

10/10

Exceptional

27 May 2026

Angela

Breakfast was great and the staff preparedness was impeccable.

Business

2/10

Poor

22 May 2026

Theodora

Very rude and unethical people,non challant and extremely dirty toilet. Room service will clean and make one side of the room and leave the rest unattended… They did it the first time,we thought it was a mistake but repeated same yesterday ,means that’s just who they are.

The first thing my husband said upon our checkout was how extremely unprofessional the people were. It’s really sad and left a bitter taste in my mouth .

Partner

10/10

Exceptional

21 May 2026

John

Excellent and stellar on reception really went to extreme lengths to ensure my stay was perfect she deserves 10/10 and the hotel itself was perfect no faults, it’s also less than 5 minutes walk from Manchester Piccadilly perfect location

Self

4/10

Poor

20 May 2026

Joanna

Issues with noises at the property. high pitched noise coming from an ethernet cable plugged into the phone. Loud noises day and night from pipe work / air in the pipes type noise. Poor sleep as a result.

Business

8/10

Excellent

19 May 2026

Sophie

Stayed here for my birthday. The rooms are arty and dark, gorgeous interior. The front desk receptionist had 2 glasses of complimentary champagne sent to the room which was a lovely touch and I had a ‘happy 30th birthday’ plate in the room which was covered in fruit and chocolates. The only let down was the breakfast, for what you pay for it was minimal, wasn’t very hot and a very slow service. It wasn’t too busy so would have expected a faster service.

Partner

10/10

Exceptional

19 May 2026

Yasir

Everything was spot on! Great hotel

Partner

10/10

Exceptional

18 May 2026

Michael

Brilliant hotel, great rooms, great food, great people !!!!
A real chilled feel to the place.
Lived it

Partner

10/10

Exceptional

16 May 2026

Noreen

Gorgeous hotel. Staff were very attentive. Love the extra bathroom amenities.

Partner

10/10

Exceptional

14 May 2026

Hugh

Great hotel. Stayed multiple times. Some amenities eg robes now are only available on request!

Partner

10/10

Exceptional

12 May 2026

James

The second you step into the Dakota you feel a warm presence with extremely polite staff. The hotel interior is fantastic and screams first class.

I used to stay at another 5 star further down Deansgate for years however I've found my new go to!

The room was exceptional and very spacious. Room furniture was very plush, tv channel offerings were more than the usual and the bathroom was excellent - the provided toiletries were of a nice brand and featured underfloor heating.

During my stay I ordered room service - the quality was nothing but excellent, the house burger was up there with one of my best, the side dish of short rib mac n cheese was also outstanding.

For the first time in ages I really didn't want to call an end to my stay - I will definitely be booking at the Dakota again for my next Manchester stay.

Self

10/10

Exceptional

06 May 2026

Cathleen

Great location. Lovely lobby.

10/10

Exceptional

04 May 2026

Maddie

Everything was amazing. Would definitely recommend. We will certainly visit again the next time we’re in Manchester.

Partner

10/10

Exceptional

23 Apr 2026

Andrew

Great hotel. Only negatives were a bit dark everywhere and the hotel was hot

Friends_and_family Friends

6/10

Pleasant

19 Apr 2026

Zakia

We stayed at the Dakota Hotel for our anniversary and while the hotel itself is undeniably stylish, there were a few disappointing aspects that didn’t match the standard being presented.

The interiors are beautiful and the overall atmosphere is lovely, especially for a special occasion. The room was clean and comfortable, and staff were polite and welcoming.

However, the parking was a let-down. The car park felt quite scruffy and poorly maintained, and having to pay extra for it didn’t feel justified given the condition and the price point of the hotel.

More importantly, the lack of basic amenities was surprising. There were no robes, slippers, toothbrushes, toothpaste, or even a hair dryer provided. For a hotel that markets itself as luxury, these are fairly standard expectations and their absence was noticeable.

Overall, while the hotel looks the part, it doesn’t fully deliver on the details you’d expect at this level. With a few improvements, it could be a much better experience.

Partner

10/10

Exceptional

18 Apr 2026

Pam

Amazing check in, the room was exquisite. We stayed in a signature suite. Spotlessly clean. Missed breakfast even though we'd paid so can't comment on the food.

Partner

10/10

Exceptional

06 Apr 2026

Manuel

Amazing experience! I guess it’s the first time that actually the hotel photos make justice to the real thing. I would definitely return in my next visit to Manchester. The only thing that need to level up is the variety and a quality of the breakfast menu.

Self

10/10

Exceptional

04 Apr 2026

Megan

Beautifully decorated and clean room, lovely staff, nice bar and delicious breakfast

Partner

10/10

Exceptional

01 Apr 2026

Martha

Staff were all extremely friendly and accommodating. Excellent service and a very comfortable stay.

Partner

10/10

Exceptional

30 Mar 2026

Stacy

Always great

Partner

10/10

Exceptional

29 Mar 2026

Megan

The staff were extremely welcoming and friendly. They gave great recommendations for the local area and ensured we had a lovely and smooth check in and check out process. The room was absolutely lovely and very clean. The bed was beyond comfortable would definitely stay again.

Partner

10/10

Exceptional

29 Mar 2026

Aahdam

Great

6/10

Pleasant

28 Mar 2026

Andrew

Breakfast was terrible. Poor service and poor food. Won’t be back.

Self

10/10

Exceptional

23 Mar 2026

Neil

Superb as always

Partner

10/10

Exceptional

23 Mar 2026

Racheal

Fantastic hotel and location

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Owen

Clean room, spacious and super comfy bed

Self

10/10

Exceptional

16 Mar 2026

Tracey

What a beautiful hotel from the moment we entered we were impressed. Staff were excellent, all were impressive in their own particular fields. Room was gorgeous and spotless. Breakfast was delicious

Family

10/10

Exceptional

12 Mar 2026

Mark

5 minutes walk from Manchester Picadilly station. Perfect location for the city centre. Very handsome hotel. Dark & moody. Staff were especially warm and welcoming. Shout out to the breakfast waitstaff who could not have been more pleasant.

Criticisms?

Was surprised that the bar closed - even for guests - at 11pm for last orders.

Received several invitations prior to my arrival asking if I’d like to upgrade (at a cost ) which I thought was rather tacky. I’ve stayed in some of the finest hotels in the world and - in my opinion - upgrades should be given by the hotel in order to persuade the guest to return for future visits.

Other than these 2 minor points, I would recommend the Dakota to anyone who would like a stylish & comfortable hotel in the heart of Manchester.

Partner

8/10

Excellent

08 Mar 2026

Clare

Overall good stay, however noisy from other guests until after midnight. Breakfast limited choice from buffet and items not replaced (hence charged £48 for 2 breakfast but only got 1 coffee, 1 mini muffin and limited fruit)

Friends_and_family Friends

8/10

Excellent

06 Mar 2026

David

Very nice hotel, friendly staff very clean.

Business

10/10

Exceptional

28 Feb 2026

Siobhan

Great staff, lovely room. Will be back soon

6/10

Pleasant

28 Feb 2026

Emma

Staff member came across a little rude at check in.
Room was a little tatty.
Breakfast was just ok.

Partner

10/10

Exceptional

22 Feb 2026

michael t

The staff are all very courteous and helpful.
The hotel is spotless. The rooms are big, amazing and the beds are really comfy

Partner

10/10

Exceptional

22 Feb 2026

Awais

Yes

10/10

Exceptional

19 Feb 2026

Evelyn

Beautiful hotel and great location. Staff very friendly and we ate in the restaurant and the food was delicious.

Partner

8/10

Excellent

15 Feb 2026

Emma

This is our second visit to Dakota Manchester, as we were staying for a concert, staying overnight, then leaving the next day.

We book the valet service as I'm disabled and we need parking for our car and have good access to it when needed. For the price, its comparible than leaving a car in a car park overnight, but also it so safe and looked after, including Cold refreshments when we leave.

The reception team is always great, always want to do as much as they can, it was a bit of a wait as it was checking in time at 3pm and it was Valentine's Da. We booked the early check in but we were stuck in traffic and closed roads meant it was useless but we still had to pay for it.

The room itself is good, clean, well stocked in what you need, even the classic double room is enough for a couple of days in Manchester. The only issue we have is how soft the bed and pillows are, they caused us issues sleeping and hurt my back, which as a disabled person, is not ideal, even my husband was struggling with the bed too.

Its also quite noisy, if its not the aircon, its the minifridge, or the pipes, or other guests in their rooms... Including the couple that we're fighting - screaming and throwing things at eachother for at 1am, so we didn't get any sleep with both those issues.

Its a great place, but we don't feel it suits us anymore. Other guests also looked at me with disgust as I'm a younger alternative person with walking issues, so rich, older guests were staring or laughing :(

Leisure Partner

10/10

Exceptional

13 Feb 2026

Frank

Luxurious hotel

Business

10/10

Exceptional

11 Feb 2026

Craig

Always a brilliant stay

10/10

Exceptional

07 Feb 2026

Neil

.

Partner

10/10

Exceptional

02 Feb 2026

Natalie

Beautiful hotel, comfortable beds! Good wine!

Leisure Friends

10/10

Exceptional

30 Jan 2026

Jenny

From the moment we drove up to the hotel, the service was impeccable. All the staff from concierge, to reception, to the bar staff and restaurant staff were well mannered, well trained and welcoming.
The rooms were spacious and comfortable. The food, wine and cocktails in the restaurant were excellent.
We have stayed in other Dakota Hotels around the country and we have had similar experiences in each one. It’s a great hotel group.
The only thing I would suggest is to have bathrobes and slippers already in the rooms, rather than having to request them.

Friends_and_family Family

8/10

Excellent

27 Jan 2026

Bruce

The Dakota is a great place. It's comfortable, well-appointed, with pleasant, helpful staff. It makes a lot more out of its bar than its restaurant, however, which gives a clue as to what sort of clientele the hotel aims for. I found the service in both the restaurant and the bar realllly slow. Other than that, it was a great stay.

Business Self

6/10

Pleasant

19 Jan 2026

ROBERT

The rooms are amazing
The Reception desk is under manned _ long queue / wait, both on checkin and check out.
Staff is unfriendly, they clearly don't enjoy their job

Business

8/10

Excellent

18 Jan 2026

Stephen

The rooms were very nice, clean and well furnished. Staff were very friendly and professional. Location was ideal.

Leisure Partner

2/10

Poor

17 Jan 2026

BEN

Terrible service

Partner

10/10

Exceptional

16 Jan 2026

Mia

Amazing hotel, 4th time staying. Will definitely be back.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Serena

Love the room

Leisure Partner

6/10

Pleasant

06 Jan 2026

harriet

Was just okay.. wouldn’t stay again especially for the price. Only good thing was the location. Man on the reception when checking in was very rude. I rang down and asked for a straw I waited 30 minutes before just going down to the bar and getting my own, the initial one I requested never arrived. There’s absolutely no food on room service in the evening which is crazy to me. I genuinely don’t know how it’s got 4.7 stars. 3 is generous to me, it’s a 2.5 in my opinion.

Friends_and_family Friends

6/10

Pleasant

31 Dec 2025

louise

Amenities were not good. Broken biscuits. Very small shampoo bottle and only one. Breakfast was tastless

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

Gilberto Miguel

Great check in ! Staff was very customer service oriented. Will recommend to anyone!

Family

8/10

Excellent

29 Dec 2025

Karen

Room was very clean, bed was comfortable, staff were very courteous and polite

Leisure Partner

10/10

Exceptional

20 Dec 2025

Martin

The room was great very clean and comfortable.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Liam

On top of being a really

8/10

Excellent

13 Dec 2025

Paul

We had a lovely welcome from Amy. The room was nice though the bed a little soft for my liking. When we went to bed at midnight there was a constant drone that we couldn’t locate and it turned out to be a maintenance room above ours (room 716). We spoke to reception and they moved us to a room lower down which was much quieter though the noise from outside was louder.

Partner

10/10

Exceptional

13 Dec 2025

Stephen

Attentive staff and excellent amenities

Partner

10/10

Exceptional

09 Dec 2025

Nicola

Fantastic hotel, staff were very professional & helpful

Partner

10/10

Exceptional

09 Dec 2025

Ade

Very clean room. Staff very friendly and efficient. Would highly recommend.

8/10

Excellent

08 Dec 2025

Julie

Yes

Partner

10/10

Exceptional

07 Dec 2025

Warren

Lovely room upgrade when we arrived, staff were very attentive and always on hand, great vide in the bar and excellent breakfast in the morning

Leisure Partner

10/10

Exceptional

06 Dec 2025

Jonathan

I've stayed in a number of hotels in Manchester over the years and this is easily my favourite. I only wish I'd discovered it before now!

10/10

Exceptional

27 Nov 2025

Everett

Dakota Manchester is a superb hotel. Beautiful rooms, excellent service, friendly staff and very well-located. I would definitely stay at Dakota Manchester again.

10/10

Exceptional

25 Nov 2025

Elliott

.

Business

10/10

Exceptional

25 Nov 2025

JOSE

Very modern hotel, conveniently located near the train station.

Business Self