Name: Leonardo Hotel Manchester Piccadilly
Address: Great Ancoats Street, 260, Manchester, M4 7DB, GB

8/10

Excellent

22 Jul 2026

Abigail

Could do with issuing detailed walking directions from the station as Google maps send you a long way round

10/10

Exceptional

22 Jul 2026

hafsa

so lovely I would definitely go there again very clean

Partner

10/10

Exceptional

16 Jul 2026

Julie

My friend fell on the street during our stay, away from the property and actually broke 4 ribs. Your front desk and bar staff truly could not have been more kind and accommodating. They were able to provide items from a first aid kit, ice and a bucket as well as extra towels. We traveled through London, Manchester, York and Edinburgh on a trip lasting almost 2 weeks, and we can honestly say, Manchester stood out for the kindness and compassion of the townspeople. Thank you so much, we will forever recommend your establishment.

Friends

10/10

Exceptional

15 Jul 2026

Irene

Clean rooms and friendly staffs

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Taher

No parking :)

6/10

Pleasant

08 Jul 2026

Henriette

The staff were great.
The shower wasn’t great as it was broken. The breakfast wasn’t brilliant. There were no plates or cups so I had to go and find the staff to improve this.
I had an evening meal which was limited choice as I’m gluten free and the meal wasn’t great.

Self

10/10

Exceptional

08 Jul 2026

Stephen

Nothing to dislike whatsoever

Partner

6/10

Pleasant

07 Jul 2026

Graham

The corridor carpet was quite tired looking and paintwork a little damaged
The staff on reception were very helpful.
The staff at breakfast did their best but large queues built up and items were regularly being run out of, there was an air of being overwhelmed. The manager walked around in his suit instead of rolling his sleeves up and helping the team cope with the rush. We had to wait to be admitted to the restaurant along with many other guests resulting in queues just to get into breakfast that's never happened in the many hotels we've stayed in around the world. Some toast had run out, all the jam was used up so couldn't have any.
You need to be organised and supplies need to be better and constantly refilled.
Im only detailing this to help you improve.
Good luck.

Partner

10/10

Exceptional

07 Jul 2026

Stuart

The Leonardo hotel Piccadilly Manchester was an excellent choice for for attending a gig at the Co-op live. Fantastic location a twenty minute walk or 5 minutes on the tram.
The hotel was clean and staff extremely friendly and helpful. Bar and restaurant more than expected and breakfast was very good.
We will use again for gigs.
Not far from railway station 10min walk.

Partner

10/10

Exceptional

07 Jul 2026

John

Excellent location for the co-op live arena , everything was excellent . Only suggestion would be to manage the Que for breakfast as insufficient seating area , however that doesn’t hinder the quality of this hotel . Will stay again .

Partner

8/10

Excellent

07 Jul 2026

Robert

Perfect location for the Etihad and CO OP Live (both a 20 min signposted walk down the canal) Rooms were clean and well appointed. Hallways and stairs quite scruffy and dirty tho

Self

10/10

Exceptional

07 Jul 2026

kevin

Great experience from check in to check out

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Ryan

Great hotel with clean comfy rooms and friendly staff. Great location as it's within walking distance to the city centre and also Co-op Live/Etihad Stadium! Would definitely recommend!

Partner

6/10

Pleasant

05 Jul 2026

Susan

Clean and well located for coop live, 20min steady walk.
Unfortunate experience at breakfast. Milk had gone off, cereal and coffee unpleasant. Staff rectified quickly and provided coffee from the bar. Food was OK, good selection but lacked quality. Hot buffet breakfast, beans were freezing! Rest of the buffet was just warm. Staff tried hard to rectify but then lacked confidence, didn't eat but was able to sort a full refund for breakfast without any qualms. 2nd time we've stayed here, first time would have recommended breakfast, might think twice in future.

Partner

8/10

Excellent

03 Jul 2026

Clare

Great location and hotel - would stay again

Partner

10/10

Exceptional

02 Jul 2026

suzanne

This hotel was spectacular, and worth the money. Location is a little out of main town, so you will have to walk a bit to get in. My only issue was that they said breakfast was served from 630, and continental was, but hot food did not start until 7am.

8/10

Excellent

02 Jul 2026

Diana

Good location for the Etihad stadium or the town. Breakfast was good. Staff were helpful. I found myself banging my arm on the door handle when using the sink as it was so close. We had an issue with a broken light switch which fell.off when I pressed it and blew a fuse.

Partner

10/10

Exceptional

02 Jul 2026

Helena

Great hotel, and location for events at Etihad.

Family

10/10

Exceptional

29 Jun 2026

Bridgett

Love the location minus no mini market being inside the hotel after my concert. Other than that it was great!

Self

8/10

Excellent

27 Jun 2026

Claire

Hotel room was lovely. Bar very busy at night. Main problem was breakfast time we arrived around 10am. Limited hot food available, no cups so I had drink then my son used the same cup for hot drink after. Asked two different staff for a cup but too

10/10

Exceptional

27 Jun 2026

Olivia

Super clean and lovely air conned room - great location and lovely staff.

Partner

10/10

Exceptional

27 Jun 2026

Paula

Lovely hotel, comfortable bed, all amenities in the room that you need. Friendly and helpful staff.

Partner

10/10

Exceptional

23 Jun 2026

Rebecca

Ideal location & comfort

Partner

10/10

Exceptional

22 Jun 2026

Judy

All staff members were brilliant and everything excellent apart from the radiator that was on in the bathroom,26 degrees outside!

Friends

10/10

Exceptional

21 Jun 2026

Andrew

Really friendly staff, Clean rooms, Nothing was too much trouble

We ate in the restaurant one night, good value and ample portion sizes, bar prices are very reasonable for a city location

5-10 minute walk from the train station where we parked, 25 minute steady walk to the Etihad stadium

I have booked another stay for later in the year :)

Partner

8/10

Excellent

18 Jun 2026

Melanie

Great location for our stay

Family

10/10

Exceptional

16 Jun 2026

Irene

Just great. Well recommend it

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Deidre

Visited for a concert at the O2 Ritz. Quick check in process, staff were very helpful and the rooms are modern and clean. Ideal location for Piccadilly station and city centre.

Self

10/10

Exceptional

08 Jun 2026

Jamie

Amazing for solo travellers, or going to a concert at the coop live

Self

10/10

Exceptional

03 Jun 2026

Anthony

Great stay

6/10

Pleasant

01 Jun 2026

Mollie

Room was beautiful and the hotel was very clean. Staff upon check-in were extremely rude, speaking about personal relationships and going on dates with men instead of helping customers. Staff were looking customers up and down whilst pulling faces when asked questions. Overall very beautiful hotel but staff were not helpful in the slightest, more interested in what they were going to get up to outside of work than doing their actual job which ruined the whole experience.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Alicia

Ideal location due to attending the co-op live for a concert…… hotel is lovely and clean….. rooms are comfortable and well maintained…… staff also made you feel welcome…… would stay here again.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Mark

Check in was smooth, and room was lovely. Only issue, not down to the hotel, was the Manchester marathon was running and a steel band were playing near the hotel from early Sunday morning.

Partner

6/10

Pleasant

29 May 2026

Dukula

It was great just lacked amenities for the price

Friends_and_family Family

10/10

Exceptional

19 May 2026

Maria

The hotel it’s very new and has amazing views. The area it’s also safe and convenient. The bar was very nice

Self

10/10

Exceptional

16 May 2026

Tony

Great experience arrived early asked if we could leave our cases while we explored the city they said they had a room ready so we checked in.
Room was clean lots of usb points for charging bed was comfy bathroom modern as was the room great stay.

Partner

10/10

Exceptional

06 May 2026

Michael

Lovely stay

Partner

10/10

Exceptional

05 May 2026

Lee

Excellent location for Ethiad and coop live. Car parks all over with short walk to hotel. Would defo come back

Family

10/10

Exceptional

04 May 2026

Louise

Spotless room well stocked car beautiful breakfast good selection

Friends

10/10

Exceptional

29 Apr 2026

Andrew

Great all around; no issues

Partner

10/10

Exceptional

28 Apr 2026

Sarah

Very clean

Family_with_children

10/10

Exceptional

28 Apr 2026

Nagah

So clean and quite

Friends

10/10

Exceptional

28 Apr 2026

Neeve

Room was lovely. Very clean. Would definitely recommend.

Friends

8/10

Excellent

22 Apr 2026

David

Bedroom was very nice, but the bed was quite hard. The kettle however had brown water when filled, rinsed it a few times and was ok

Partner

8/10

Excellent

21 Apr 2026

Anna

.

8/10

Excellent

21 Apr 2026

Andrew

We were only at the hotel for one night since we were watching the ManCity game and it was in a great location at a good price. The hotel staff were very helpful getting us into our room early since the usual time was at 3pm and we had an appointment to keep.

Partner

10/10

Exceptional

21 Apr 2026

Sunny

Absolutely fabulous!!!

Self

10/10

Exceptional

20 Apr 2026

Jordan

love it there.

Partner

10/10

Exceptional

19 Apr 2026

Rebecca

Rooms are spacious, its very clean, a great location for the co op areana and etihad - 5 mins in an uber.
Nice bar area (i felt for the bar staff when everyone got back and wanted drinks) staff were lovely.
Breakfast had a good selection and we'll stay again if up for a gig.

Partner

8/10

Excellent

18 Apr 2026

Daniel

Clean hotel and perfect for location whether it be for town or Etihad campus

Didn't try but plenty of options on the menu and nice bar area

Only downside was bed wasn't the best - and a weirdly positioned coat rail that by the looks of it had been knocked off the wall in the last. No surprise as it was poorly placed on the route from bed to bathroom. If no lights on and half asleep will only end in disaster

Partner

10/10

Exceptional

18 Apr 2026

Lee

Excellent hotel and all the services great location for our needs

Partner

8/10

Excellent

17 Apr 2026

Lisa

Lovely hotel, clean spacious room, however fault with air-conditioning unit kept us awake throughout the night. Reported it straight away and staff supposedly coming to fix it. They did not. Reported again when checking out and front of staff didnt seem concerned. Only issue. Other than that decent stay. Good selection of food at breakfast.

Friends

10/10

Exceptional

17 Apr 2026

Brian

Excellent stay staff very polite location good snd very clean recommended

10/10

Exceptional

17 Apr 2026

Emma

An excellent place to stay when going to gigs at the co-op. Short walk from the train station and easy routes to walk safely to the co-op and back.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

James

Perfect.

10/10

Exceptional

14 Apr 2026

Catherine

We had an amazing Stay at the leonardo Piccadilly everything was perfect.Room was clean,beautiful,quiet and warm and breakfast was delicious they even made me veggie sausage and poached eggs.The staff are very friendly and helpful nothing is too much for them our room was ready on arrival so we were allowed in way before 3pm I really can’t fault this lovely hotel it’s amazing and it made our stay in Manchester perfect can’t wait to visit again

Partner

8/10

Excellent

08 Apr 2026

Abdul Karim

Did not use the gym

6/10

Pleasant

05 Apr 2026

Rachel

Pillows were not comfy and lumpy. No monitoring of guests volumes when there were people running and yelling constantly up and down the corridors at midnight. Booked 2 rooms months and months ago and ended up on different floors and one being a disabled room where the bathroom was just a wet room so once you had a shower the whole floor remained soaked for the rest of the stay and we did not request not want a disabled room as we do not like wet rooms and avoid booking hotels with wet rooms.

10/10

Exceptional

04 Apr 2026

Robert

Breakfast was fresh , great bar , clean room , excellent staff

Family_with_children

8/10

Excellent

02 Apr 2026

Catherine

It was fine.

6/10

Pleasant

21 Mar 2026

Owen

Clean and spacious room. Breakfast was poor with empty selections and dirty tables

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Aaron

Pleasant staff , really nice hotel especially for the price

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Grant

Nice place

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Gracie

Great hotel and super affordable

Partner

10/10

Exceptional

10 Mar 2026

Kerry

Perfect for Coop live.
Lovely hotel.
Friendly staff

2/10

Poor

09 Mar 2026

audrey

Don’t go here!!!Avoid at all cost!Didnt clean room properly before accommodating

10/10

Exceptional

09 Mar 2026

Jeff

10\" walk from Piccadilly station Uber pickup at the front door. 4'00\" of breakfast served on the weekend...Pizza and beer (Track) brewery 2 blocks away

Partner

4/10

Poor

07 Mar 2026

Hasan

My room was full of little hairs, I do not wish to think where they were from.
When I advised reception they offered me another room late in the evening so I had to pack everything up and leave which was rather inconvenient.

Self

6/10

Pleasant

06 Mar 2026

Georgina

Room was small and basic but clean and ok, the tap didn’t seem to work properly in the bathroom though and looked to be a leak underneath, expected bigger rooms for the price.

Partner

10/10

Exceptional

05 Mar 2026

Carmen

We stayed two nights. Great location, wonderful staff. Easy walking distance to stadium, city centre and train station. Comfortable bed. Shower was good but caulking is aging and turning black in spots ( only reason I didn’t give a full 5 for cleanliness) otherwise the room and hotel are clean.

10/10

Exceptional

05 Mar 2026

Gabrielle

Perfect location

10/10

Exceptional

04 Mar 2026

Joseph Richard

Great spot overall specially if you’re a Man City supporter. You can walk to the stadium. My go to whenever I’m watching City

10/10

Exceptional

22 Feb 2026

Mark

Clean room, well located and excellent staff

Partner

10/10

Exceptional

21 Feb 2026

Hannah

Friendly staff, nice rooms and good breakfast

Partner

6/10

Pleasant

20 Feb 2026

Nicola

Breakfast options limited for a healthy breakfast. No fruit left at 9am. Room adequate but cold.

6/10

Pleasant

19 Feb 2026

Beth

Room was good, as was hotel in general
My biggest issue was reception and check in.
Incorrect / no information given on facilities. Was never told breakfast finished at 9.30am. We missed our sitting and wad told by the manager that we would not be given a refund as it was down to Expedia. Also changed our evening plans as we were told that the bar shut at 11 pm. When we got back at midnight it was still open. Also, reception could not give any information on the nearest police station as my phone had been stolen other than \"there is definitely one around somewhere\"

Hotel is fine, well located and good value, customer care not so great

Family

8/10

Excellent

19 Feb 2026

CHRISTOPHER

Girl on reception was very good, efficient, and friendly.

Partner

10/10

Exceptional

18 Feb 2026

Maxine

Spotless lovely hotel .. great location and great staff

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Joanna

Lovely and friendly staff - we went early to see if we could leave our bags and were offered a free early check in ( I understand this option may not always be available but it was lovely to freshen up also before exploring!)
The room was perfect - spacious with a lovely seating area also with tea,coffee and a fridge

Partner

10/10

Exceptional

18 Feb 2026

Charlotte

Lovey hotel and staff. Very clean and spacious. Would stay again.

Partner

8/10

Excellent

15 Feb 2026

AARRON

The receptionist was helpful despite having issues checking in, due to an error on my part when booking the room. He allowed us to check in an hour early which was handy.
Room was clean the bed was extremely comfortable (from what i remember)

Leisure Partner

10/10

Exceptional

14 Feb 2026

Sandra

Reception and bar staff very welcoming and friendly. Room was spotless and comfortable beds.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Happiness

Great amenities the bar staff was also good very punctual and chatty it was just a lovely experience and made my birthday extra special

Self

10/10

Exceptional

08 Feb 2026

Veronica

Nice hidt standard hotel. Nice staff. Clean.

Partner

8/10

Excellent

08 Feb 2026

Robin

Great room & location, very bad breakfast

4/10

Poor

08 Feb 2026

Paul

The room that we had booked wasn’t correct, we had paid more for a family room and that wasn’t what we had been provided.
When we had queued to check out and discuss our issues and we were told just to put our key in the box.
The room was dated/worn and could have done with some maintenance being completed, in addition the carpet was not especially clean when we arrived.
Overpriced for what it was.

10/10

Exceptional

05 Feb 2026

Christopher

The room was very clean.
The staff at the reception desk were very friendly and helpful.
Would definitely book the hotel again.

Self

8/10

Excellent

01 Feb 2026

Veronica

Nice room. Nice staff.

8/10

Excellent

31 Jan 2026

Ripley

Friendly staff and clean room but did wake up in the night to a random machine noise

8/10

Excellent

25 Jan 2026

Mark

Nice room, very clean. Complimentary water in room would have been nice.

Leisure Family

8/10

Excellent

25 Jan 2026

Janine

Room was some what clean very dusty on the light by double bed which I wouldn't expect other than that it seemed clean enough. Breakfast was good

Friends_and_family Family

2/10

Poor

23 Jan 2026

Mori

The experience at this hotel was appalling! I wish I could give zero star rating. I travelled to Manchester from London with my daughter for a one week break. I was excited about it and was looking forward to well deserved rest , but instead I became unwell as a result of multiple unpleasant experiences during my stay in this hotel.

The hotel is located in a nice area and it is easily accessible to most places. Sadly , this is the only good thing about this hotel. Leonardo Hotel Piccadilly is a four star hotel but with a zero star customer service and housekeeping. The receptionists are disrespectful and unhelpful except for a particular one called Malik . They lack courtesy and hospitality which are both vitally important for businesses such as thi.The room we stayed in was neglected. For the duration of our stay , I literally had to beg for the bins to be emptied on a daily basis. The bedsheets were not changed even though I requested for them to change the sheets. They simply flipped over the duvet just to make it appear that it was changed . I had to purchase my own handwash on the third day.

I became seriously unwell on the fourth day and could not leave my room until we checked out . I made a serious complaint to the management and a 30% refund was processed to compensate me for the awful experience.

Please avoid this hotel like a plague! Nothing about this hotel is good except for the location. I struggle to believe that this is indeed a four star hotel.

Friends_and_family Family

6/10

Pleasant

18 Jan 2026

James

Could be a bit cleaner needs a paint. Blind that just covered a wall

Partner

8/10

Excellent

14 Jan 2026

Alan

Breakfast wasn’t hot enough. Eggs were cold and fruit selection very poor

Friends_and_family Family

4/10

Poor

11 Jan 2026

John

The room looked dated there was damage on walls poorly covered marks on walls staff we interacted with were ok breakfast was very subpar the food was Luke warm at best there was limited cups glasses etc the bar was ok

Partner

10/10

Exceptional

08 Jan 2026

Nick

Room was lovely and all the staff excellent. Will stay again

Business Self

8/10

Excellent

06 Jan 2026

Katelyn

staff were lovely, hotel was very good value for money

10/10

Exceptional

06 Jan 2026

lee

Lacked fresh fruit

Self

6/10

Pleasant

03 Jan 2026

Zaheer

The staff were great but the room was slightly below my expectations and the housekeeping could have done a better job with making/cleaning our room but overall the stay was ok.

Leisure Partner

10/10

Exceptional

01 Jan 2026

ANDREW

Room clean and comfortable & excellent price.

Friends_and_family Family