Name: Hampton by Hilton Manchester Northern Quarter
Address: Rochdale, 41, Manchester, M4 4HT, GB

2/10

Poor

14 Jul 2026

Oli

Extremely poor experience, room.was not sufficiently air conditioned, and was over 25 degrees on entry. Even at highest cooling, only cooled room. By a half degree, dominika on front desk was unhelpful and did not provide an alternative room offer. Trying to request a refund as ended up leaving after 3 hours because of the heat, was literally sweating

Partner

10/10

Exceptional

12 Jul 2026

Hilary

Lovely room, very clean, and great breakfast

Partner

10/10

Exceptional

07 Jul 2026

Kulvir

I really enjoyed my stay at the Hilton at Manchester, the room was nice and clean, they had a mini fridge to keep my drinks cool, the staff was really friendly and provided a welcoming environment. I loved having breakfast, seeing the range of foods at their breakfast buffet, where they accounted to the dietary needs of their guests. They also gave guests the opportunity to have a waffle for breakfast, using a waffle maker with the option of mini marshmallows and sprinkles to use.

Family

10/10

Exceptional

06 Jul 2026

joan

Fabulous staff wonderful breakfast amazing

6/10

Pleasant

06 Jul 2026

Maido

The breakfest is absolute pain - nowhere to sit - not enough staff to free the tables where people are left. Whatever food is brought out - was gone in a minute - simply pain. Other than that - hotel is quite nice!

Self

8/10

Excellent

04 Jul 2026

Salma

Location was good, very close to the city centre.
The hotel was clean and good value for money for a family of three.

Family_with_children

8/10

Excellent

29 Jun 2026

Sladana

lovely place with easy walkable access to the city

Family_with_children

10/10

Exceptional

26 Jun 2026

Kirsty

Room was excellent for a family of 3 adults,my only issue was breakfast & the rude person shouting to customers to hurry up as she shuts the breakfast at 10.00!! This was 09.30

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Joanna

The stay was ok, however as reported by many other guests, the air conditioning is completely ineffective. The room was 25.5 degrees. Having set the controller to 19 degrees (the lowest it would go), I hoped to hear the ventilation come on and the room to start to cool. However, it was questionable whether there was actually any cold air coming through the vent as I could not really feel or hear anything. When I awoke in the morning, the temperature on the panel was 24.5 degrees even though the temperature was still set to cool to 19. Since it is not possible to open windows in the room, this meant for a very stuffy and interrupted nights sleep. With many other guests reporting the same issue, it sounds like this hotel needs to invest in upgrading the air conditioning system.

Business

10/10

Exceptional

23 Jun 2026

Mathew

Room was clean, bed was comfy and had everything you need. Staff all really nice and helpful when I needed. Breakfast was also really good.

Partner

8/10

Excellent

22 Jun 2026

Tracy

Not enough space for breakfast for a full hotel

Friends_and_family Friends

6/10

Pleasant

20 Jun 2026

Susan

Overall, very nice day nice rooms very clean.
But breakfast was appalling. No cups or teabags at the drinks machine. No cutlery to be found anywhere. Queue for food went all the way around the restaurant people waiting for more food to be brought out. The only appears to be two people working in the restaurant one may greeting you one young man clearing tables. We ended up leaving without having any food or drink.

Friends_and_family Friends

4/10

Poor

20 Jun 2026

Anna

Absolute shambles of a place! On arrival there was a que to check in which was so long that it went out of the doors. It took us half an hour to get checked in and by that time the que behind us was going down the street! The room was fine, clean bed, hot shower, standard hotel amenities. On returning to our room later that night we had been in the room 5 minutes when all the electricity went off. We tried to call reception but got no answer so my husband had to go down to get help, leaving me in a pitch black room. A lady arrived and told us it was something to do with the electrical box in the room, she managed to get the power back on for us and left us to get some sleep. Breakfast was another disaster! The que was horrendous, there were people leaving without eating at all. No cups/mugs available, no cutlery and when we did get to the food service it was a joke. The chefs had no prepared enough food and we could hear raised voices from the kitchen basically shouting 'How can I feed all these people when I have nothing left, I have no food'. It was the worst hotel experience we have ever had and after paying £395 for 2 rooms for 1 night its has woefully fell short of the standard we expected. Never again!

Friends_and_family Family

4/10

Poor

20 Jun 2026

Marie

There was supposed to be parking at the hotel, but no one answered the buzzer and the staff on a smoke break outside told us to use the public car park across the street.
We arrived 20minutes before check, so had to wait. Went to check in the queue was ridiculously long extending outside of the hotel and down the street, because only one computer terminal was working. The receptionist was miserable and rude. We had to pay an extra £30 when we asked what that was for? She snapped it was in case we damaged anything! It won’t be returned for at least 3or 4 days.
The room was basic and bland, but clean. A new mattress would be a good idea.
The air conditioning only worked if the main entrance light switch was on! The room temperature was 23degress Celsius- far too warm.
To have the air conditioning only worked had to have the light on! Turning the light of to sleep turned the air conditioning off!
Breakfast in the morning was chaos. Had to ask for forks. The hot food area is far too small for the number of people to be catered for. Had to queue for hot food which had been standing there far too long. Chose a dry croissant instead.

Friends

10/10

Exceptional

20 Jun 2026

Katie

Nice hotel. I would return again

Friends_and_family Friends

4/10

Poor

20 Jun 2026

Kelly

Check in chaos queuing outside in the rain for an hour, never had to do this at a hotel before, always been able to check in with ease 10 mins before check in time. Only had 2 out of the 4 desks open, however seemed to be a lot of staff about. Breakfast chaos no structure, no cutlery, layout not good people queuing for coffee crossing into the breakfast queue.

Positive note room clean and today and spacious, comfortable bed.

Partner

10/10

Exceptional

17 Jun 2026

Steven

Easy to get to, a short walk into the centre of Manchester. Would definitely stay here again

Self

10/10

Exceptional

16 Jun 2026

SOLOMON

Yes, everything was to my satisfaction

8/10

Excellent

13 Jun 2026

Maddie

Really enjoyed it. The bed was a bit too firm and the pillows too thick fur is but otherwise good

Partner

10/10

Exceptional

11 Jun 2026

Kelly

Everything really good only down side was quering for breakfast and waiting for food to come out.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Gemma

.

10/10

Exceptional

06 Jun 2026

Gemma

The hotel was fabulous, staff really helped, in perfect area for shopping and the arena .
Great breakfast too ! Thankyou

Friends

10/10

Exceptional

01 Jun 2026

Rachel

Had a lovely stay rooms are spacious and very clean, breakfast was nice .would definitely stay again

Partner

6/10

Pleasant

01 Jun 2026

Nicholas

Average hotel , cramped room ,only 2 chairs despite large twin double bed and single, poor breakfast choice and quality( no wonder it's complimentary, and again it always happens in hotels with or without soundproofing Noisy guests returning to their rooms after night out drunk and inconsiderate ,talking loudly banging doors , scrambled eggs served Luke warm only 6 am in morning ! lack of choice, noisy air con ( at least drowned out sound of guests next door.

Partner

8/10

Excellent

24 May 2026

Maido

It’s a rubbish concept that you force people to write here

4/10

Poor

22 May 2026

Stanley

I didn’t have a good stay. The check in was awful and I didn’t feel comfortable dealing with the staff. The room was very cold. Positive: the food was cooked well.

Self

10/10

Exceptional

13 May 2026

Dawn

A great stay but breakfast was manic and had to wait ages for food to be replenished in the buffet

Partner

10/10

Exceptional

09 May 2026

Jill

Nice hotel though a bit far from the city centre !
Ubers were cheaper than taxis and were prompt.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

dawn

Excellent place to stay, staff very welcoming, room was clean, plenty of choice at breakfast, would definitely stay here again

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Judith

Friendly staff
Clean and modern room

Business

10/10

Exceptional

25 Apr 2026

Andrew

Staff dead friendly and helpful.
Rooms nice and clean.

Partner

10/10

Exceptional

23 Apr 2026

Imran

Average hotel, you guys need to sort lint within your rooms . Breakfast was good

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Macy

Breakfast had wide variety, clean rooms and fresh towels every day. We had loud room neighbours next door but not a fault of the hotels

Partner

10/10

Exceptional

19 Apr 2026

Abdulhafiz

Yea great breakfast, great staff and great response to facilities not working properly

Partner

10/10

Exceptional

11 Apr 2026

Nicola

staff were lovely and friendly it was perfect for our stay

Partner

8/10

Excellent

10 Apr 2026

Marion

Breakfast very busy after 9am. Would advise going earlier as a lot quieter and no queuing

Partner

10/10

Exceptional

10 Apr 2026

Souvik

Excellent service

Self

10/10

Exceptional

09 Apr 2026

george alan

First class from check in to checkout .
Diane on breakfast service could not be anymore helpful lovely personality.all staff the same excellent

Family_with_children

8/10

Excellent

07 Apr 2026

Edward

We only stayed 1 night but the room was clean and the inclusive breakfast was appreciated.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Nathan

AC in the room seemed to not work correctly. Doors were quite thin so you could hear noise from the corridor, mattress was also not the best. Staff were friendly and is in a great location. The room itself was clean.

Partner

4/10

Poor

26 Mar 2026

Jerry

Well, I’m not sure what the standards should be? However, the rooms have dirty carpets it looks though coffee stains in the rooms and in the hall ways. The breakfast was okay. However, the dining is terrible. The staff could use some customer service training.
I wouldn’t recommend this property.

10/10

Exceptional

24 Mar 2026

john

Room was great and clean. Corridors were a bit dimly lit. Nice hot breakfast included

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Noel

Very efficient and clean

Self

8/10

Excellent

19 Mar 2026

Angela

Couldn’t fault the hotel or staff but the breakfast wasn’t the best this time , have stays a couple of
Times before and it was brilliant but this time it wasn’t as nice

Partner

8/10

Excellent

12 Mar 2026

Keith

Check in was ok. Room was ok. Breakfast was ok. No issues and a decent nights sleep. Only real issue was the amount of work taking place outside the hotel with new buildings being worked on. Made finding the hotel a tad wary due to walking through dark areas where these works were going on.

Self

10/10

Exceptional

07 Mar 2026

Lisa

Clean room and friendly staff

Friends_and_family Friends

8/10

Excellent

05 Mar 2026

anne-louise

Room layout was good, small but comfortable with great shower and toiletries. Communal areas clean and well maintained. Convenient location for Northern Quarter amenities.
Breakfast was ok - I struggled to make a choice. Pastries were basic and unappetising. Some younger breakfast staff were inattentive, stood in groups chatting.

Self

2/10

Poor

04 Mar 2026

Uzayr

The room looked like it was something out of a hotel ibis or a cheap travelodge.
The heating in the first room would not work at all.
So we were then swapped to a second room, where again, af tree

10/10

Exceptional

02 Mar 2026

Thomas

We enjoyed our stay and would not hesitate to recommend the hotel to fellow travellers. Great location with easy access the city centre.
The premises is new and very well presented.
The staff are very welcoming and professional.

Friends_and_family Friends

8/10

Excellent

28 Feb 2026

Scott

Room was clean and staff were attentive and helpful! Only criticism is the room lay out the bed was almost against the wall boxed in with the side tables you have to side step along a small gap against the wall to access the bed

Partner

10/10

Exceptional

28 Feb 2026

Emma

Lovely big clean room, staff very accommodating. Breakfast was nice . Location good to, close to Victoria Station .

Partner

6/10

Pleasant

19 Feb 2026

Holly

Roadworks really impacted the experience.
The duvet was paper thin.

Partner

6/10

Pleasant

18 Feb 2026

Henry

Everything was all ok as usual at this hotel. However, overnight roadworks (for some 6 weeks!!) were not advertised at time of booking. This meant 2 sleepless nights. Not ideal, but the room was comfortable enough.

Also, scrambled egg recipe has changed - these taste bad now!

Self

10/10

Exceptional

16 Feb 2026

Rachel

Great all round hotel with a very nice breakfast included

Leisure Partner

4/10

Poor

14 Feb 2026

Charlotte

I paid £225 for one night. I understand prices increase when events are on, but considering the same room is often around £65 per night, this felt extremely expensive and not reflective of the overall experience.
The male staff were pleasant and welcoming, however the female receptionist at checkout was not particularly friendly. It would have been nice to be asked if we had enjoyed our stay, as this is something you would expect from a Hilton-branded hotel and it makes a difference to how valued you feel as a guest.
I was notified by Hotels.com about a £1.20 charge, but there was also a £30 charge taken at the hotel. I was assured this was a temporary deposit and would be refunded, however this has not yet returned to my account, which is concerning.
The breakfast buffet was extremely busy and overwhelming. As someone who is autistic, I found the environment quite difficult to navigate. We arrived at 8:10am and there was very little food left. I was only able to get the last remains of scrambled egg and beans, and the overall choice was disappointing. In comparison, I have experienced better breakfast availability and organisation at a Ibis Budget hotel, which is surprising given the Hilton branding and higher price point.
Overall, the stay was acceptable but did not justify the price paid. I would have expected a more comfortable, welcoming and better organised experience for £225.

Friends_and_family Friends

2/10

Poor

14 Feb 2026

Amanda

.

10/10

Exceptional

12 Feb 2026

Garry

The rooms was very clean staff was brilliant very comfy beds food was good highly recommended

Partner

8/10

Excellent

10 Feb 2026

Emilios

clean room.

Leisure Family

10/10

Exceptional

09 Feb 2026

Lorrainec

Good size clean room. Convenient location to city centre. Excellent included breakfast.

Friends_and_family Family

4/10

Poor

08 Feb 2026

Jack

This was my 4th or 5th stay at this hotel in the past 3 years. Before arrival I was told I’d need to pay the £1.20 city tax, which I was aware of. However, when checking in, an unexpected £30 charge appeared on the card machine. The receptionist didn’t explain this until I questioned it, saying with some attitude towards me it was a standard deposit. I’ve never been charged this before and there was no mention of it when booking.

The room cleanliness was also poor, with water spilled over the desk and toiletries left behind by previous guests. I disposed of these myself as I didn’t want to deal with reception again.

While I understand the roadworks outside aren’t the hotel’s fault, some prior warning would have been helpful due to road closures and access issues to the car park. I was also woken at 7am by loud roadworks, which wasn’t ideal after a late night.

Also the cost of the drinks was basically daylight robbery 2 cans of 300ml water was £5.50 this ridiculously priced.

Overall, this stay was disappointing, especially considering it cost nearly £200 for one night and involved rude staff. Previous stays were faultless, but this visit fell well below expectations. If I say he again I really hope they improve and my stay will be like previous visits

Partner

10/10

Exceptional

03 Feb 2026

Paula

The room was lovely and clean and very well designed.

Partner

6/10

Pleasant

01 Feb 2026

Jane

Toilet roll holder was broken, toilet was running with water after flushing, the kettle refused to switch itself off and the mattress was very uncomfortable. There was a glass sliding door across the bathroom which was not very well fitted and if the bathroom light was on during the night it shone through the door. Definitely a design fault.

However we had a nice breakfast and the staff were very helpful.

Leisure Family

10/10

Exceptional

31 Jan 2026

Jamie

Excellent hotel great breakfast & clean and fresh room staff welcoming all in all 10/10

Leisure Family_with_children

10/10

Exceptional

27 Jan 2026

Tony

Okay

6/10

Pleasant

24 Jan 2026

MISS ELISA

Excellent access to the city centre, breakfast was fab and included in the price which was a big bonus. Dirty hand prints on the wall above the bed, duvet was a bit gross and bed could have been comfier

Partner

10/10

Exceptional

18 Jan 2026

Matthew

Excellent quiet stay.

8/10

Excellent

13 Jan 2026

Lucy

Clean , easy

10/10

Exceptional

12 Jan 2026

Ruairi

Friendly staff, good room, very reasonable price

10/10

Exceptional

10 Jan 2026

Jacqueline

Great room, very clean nicely set out for the romantic package. Thank you.

Partner

4/10

Poor

06 Jan 2026

EJ

Room smelt damp and there was a large amount of condensation on the windows. The windows couldn't be opened to help air the room and so the carpet in front of the windows had begun to mould in places.
The bathroom shower tray and enclosure had also started to mould.
The breakfast selection was average but there was plenty of space when we arrived.
The parking at the hotel is extremely limited but there is public parking a relatively short walk away from the hotel. This public parking is significantly cheaper than parking at the hotel.

Friends_and_family Family

2/10

Poor

05 Jan 2026

Jonny

Absolutely awful stay. Didnt sleep at all from 2am onwards there was an alarm going on constant till the morning. Told wed get a refund because the staff said they could hear it and it wasnt fair but havent heard anything about the refund after various emails. Would never stay there again

Partner

8/10

Excellent

04 Jan 2026

alan

Hotel was generally very good and I would use again. Breakfast was not great.
Hotel staff were all excellent and could not be faulted

Partner

10/10

Exceptional

02 Jan 2026

Ehis

Clean room

10/10

Exceptional

02 Jan 2026

Ehis

Clean room

6/10

Pleasant

20 Dec 2025

Gill

Hotel room ok. Had to pay £30 on arrival. Hotel refunded £28 on leaving. Still not sure what the £2 was for??

Breakfast long queue which delayed our day. Spent 30 mins waiting to enter the breakfast area. Not great as I’m disabled.

Unlikely to go back

Leisure Partner

10/10

Exceptional

20 Dec 2025

Neale

.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Ellen

Was a very pleasant stay! Really close to the venue where my event was, room was really nice and spacious and bed was really comfy. Will definitely be staying here again.

Leisure Self

10/10

Exceptional

15 Dec 2025

Stuart

Nice hotel, very clean, good location and good breakfast.

Business Self

10/10

Exceptional

07 Dec 2025

Charles

Staff were great, room was clean and tidy and the right size! The 24hr pizzas are a god send after a gig!

Leisure Self

8/10

Excellent

07 Dec 2025

Jeremy

Clean room, well equipped.
Staff all lovely.

Leisure Partner

10/10

Exceptional

06 Dec 2025

Yoke yin

It was good

10/10

Exceptional

06 Dec 2025

Alan

Room was very clean. Breakfast was very good and the late (after 11pm) pizza availability etc is an excellent and much appreciated service by the hotel.
We had a great stay, beds are very comfortable. I will stay again.

Leisure Family

10/10

Exceptional

02 Dec 2025

Taffy

Great friendly staff easy check-in and out

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Georgia

So comfortable!

Friends_and_family Friends

6/10

Pleasant

30 Nov 2025

Ruth

Availability of food as advertised would be nice. Room was cold and thin quilt which didn't help. The room was very clean and the staff were friendly, although the lifts were very dirty.

Friends_and_family Friends

10/10

Exceptional

29 Nov 2025

Rob

I was very comfortable at my recent stay at Hamptons. The room itself was clean, nicely appointed, well maintained and designed.

I really don’t have anything negative to say about the room. I managed to secure an extremely reasonable rate of around £55 via Expedia, so for that price point, the hotel, room and facilities were excellent value and very nice product as a whole.

The only few negative comments which are mainly isolated to my room would be the hairdryer was broken and only worked on one speed setting. I also noticed a row of dead pixels on the TV. It wasn’t really noticeable from the bed, but I did notice it whilst standing near the TV. I thought also maybe at least one bottle of water might have been included in the room.

Besides from that, the staff were friendly, helpful and I certainly would stay here again.

Business Self

8/10

Excellent

24 Nov 2025

David

Location of hotel to city centre

10/10

Exceptional

22 Nov 2025

Ebony

Room was clean and simple, really loved the security

Partner

2/10

Poor

21 Nov 2025

Justine

Room smelled of urine and was very cold (heating not working and reception didn’t pick up when I tried to call). staff unhelpful. Breakfast also cold.

4/10

Poor

19 Nov 2025

Lisa

Large stains on floor and chair. Water on window sills. Hair matted in plug in the sink. Construction all around site and road closures which made hard to get to car park. Which could have been mentioned on booking. Breakfast was just ok. Rooms state soundproof yet heard everyone in corridors. Was ok for 1 night.

Partner

10/10

Exceptional

17 Nov 2025

Paul

Great one night stay at the Hampton. Clean, warm and welcoming room. Very quiet despite the busy location. Staff were warm and welcoming and the added benefit of secure parking on site too.

Self

4/10

Poor

16 Nov 2025

Vilma

The place around the hotel was so traffic as there’s constructions are going on. Check in was fine but the room itself, the lowest temperature on the control system is 19 which is really hot. Me and my family were not able to sleep properly as it’s so hot. The bed and pillow makes sounds everytime we moves. It’s probably the bed cover not the bed sheet. The food selections are limited. Scrambled egg ha No taste, sausages are burnt as if we’re chewing a rubber. The place were the foods are Very small place so there’s always a long queu as in we’ll spend longer hour to queu than to eat. I booked this hotel as this is Hilton but I was very disappointed. I will never book in this hotel ever again.

Friends_and_family Family

8/10

Excellent

13 Nov 2025

Lisa

Clean room, comfy beds, lovely staff. Breakfast was a bit chaotic as it was busy and the spcae is small but generally, not bad.

Friends_and_family Family

6/10

Pleasant

11 Nov 2025

Martin

parking OK, Bed very uncomfortable

10/10

Exceptional

09 Nov 2025

Peter

Lift was very messy needed cleaning and hovering

Friends_and_family Friends

6/10

Pleasant

09 Nov 2025

Clare

Room was boiling with no window to open and aircon was broken. Pillows were disappointing and lack of mini fridge

10/10

Exceptional

09 Nov 2025

Christopher

Excellent service and friendly staff

Leisure Partner

10/10

Exceptional

07 Nov 2025

Michael

The hotel was extremely comfortable. Our family room was spacious and very clean. The bar area was pleasant. All the staff we met were so friendly. We would recommend this hotel.

Friends_and_family Family

8/10

Excellent

06 Nov 2025

Amanda

Breakfast was ok

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Royston

As a city centre hotel the hotel was among the best of its type in our experience. Any trepidation about the hotel vanished as we entered the foyer and our bedroom. The location enabled us to experience Manchester on foot in the local area. Ignoring the current massive road works of the time, getting into the underground car park was awkward. I would suggest parking in the nearby car park for a short time (£1) and paying for the hotel car park before unloading the car.

Friends_and_family Family