Park Inn by Radisson Manchester City Centre

United Kingdom , Manchester
MANCHESTER, 4 Cheetham Hill Road
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100 reviews shown

8/10

Excellent

14 Jun 2026

Joanne

Overall the staff at reception were so approachable helpful and pleasant it made the stay very comfortable. Breakfast was extensive choices.

Spa was disappointing no appointments for spa treatments available and no jacuzzi!

Would return.

Family

10/10

Exceptional

07 Jun 2026

Isis

Loved

10/10

Exceptional

07 Jun 2026

maya

Great location, clean and helpful staff

Partner

10/10

Exceptional

07 Jun 2026

Claire

Can see ao arena from hotel
Staff were lovely and helpful
Expensive to park at hotel but can park across road £13 24hrs if validate on a screen in hotel

Was a last minute booking and pleased with choice

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Stacy

The room smelt of cigarettes and we weren’t told about “child swim times” so when we did go down for a swim we were told we were too late and couldn’t enter (Sunday at 10:10) if we’d know this we would’ve gone earlier

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Sophie

Really good night stay in Manchester at tje Radisson
Found parking nearby really easily with plenty of space available
The room was clean and tidy and apart from the bed being abit too firm for my personal preference it was a good stay!
Check in was easy and the receptionist was very friendly and helpful.
I would definitely stay again if in Manchester

Friends_and_family Family

8/10

Excellent

03 Jun 2026

Brian

Their Fitness Center did not have a stationary bike or eliptical. This Radisson needs to upgrade their gym

Self

10/10

Exceptional

02 Jun 2026

Bashir

Shout out to the staff always looking after me and always great welcome from Ozzy the Nightshift manager respect bro

Partner

10/10

Exceptional

01 Jun 2026

Victoria

Great location, just outside the city centre but easy to walk in. Lovely reception area, helpful staff and large spacious room with great facilities. Air conditioning was also a welcome bonus as we arrived during the May heatwave!!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

nick

Thought you should be able to use the spa the day you check out, many hotels do this. Bar closed 11pm.

Partner

2/10

Poor

31 May 2026

Gareth

Handy location and the rooms are off a good Standard.

The reception layout is really odd didn’t make sense. on arrival the staff member who was covering reception was also taking pictures for a party of other guests, chatting etc. this went on for 15 mins while the queue for check in got longer and longer

I had also emailed the hotel twice before arrival with a request which was not acknowledged. When I checked in and made the request in person he said I should have sent an email a day or two before check in!

Check out the person on the reception was lovely. Thank you.

While I was there I also use the pool, both the pool and the changing rooms were not clean.

Self

8/10

Excellent

30 May 2026

Faridoon

Nice location

Business Self

10/10

Exceptional

29 May 2026

Ian

Parkin none existent minimum £13 per night off site

4/10

Poor

27 May 2026

Craig

I thought the man checking us in was abrupt i notived other staff to the left more accomodating. Never saud have a nice stay. Didnt even ask if we wanted breakfast what time check out waa nothing literally just gave us our key. I just think if you ae the front man of the hotel and guests see you first then you should be more accomodating and polite

10/10

Exceptional

27 May 2026

David

My wife and I came for a mini honeymoon a few days after we got married, the staff were extremely helpful and they upgraded our room and offered us some free wine with our meal! Definitely going back again

Partner

4/10

Poor

25 May 2026

Gina

Asked for a room away from the lifts and noise. Was given a room right next to the lifts. Awake all night. Bright lights on the corridor, had to block the light with a towel under the door. Fire sensor gave off a bright flash intermittently all night - triggered a migraine. Lots of noise from other guests through the night and early morning. Check in - didn't tell me anything about the breakfast, WiFi, pool opening etc. Handed me the card and told me the room number. Very disappointed!

Partner

8/10

Excellent

22 May 2026

Jason

Booked for a night for business event, staff are accommodating and room is clean.
It was a comfortable stay.

Self

6/10

Pleasant

22 May 2026

Sarah

Air con doesn't go below 18 degrees. If you sleep on the cooler side this is tricky. Can't open windows either. Struggled with TV casting. Staff said they would come help. Never did.

10/10

Exceptional

20 May 2026

Bianca

Hotel was really nice. the hotel staff were super helpful

Partner

10/10

Exceptional

16 May 2026

Matthew

Room was well proportioned and clean. Breakfast had a great selection and the staff were laid-back, calm and relaxed. They conveyed a sense of calm to the whole property really.

Family_with_children

10/10

Exceptional

12 May 2026

Christopher

Great location for the AO arena. Room was very clean and comfortable. Nice swimming pool and great public areas. Breakfast was very good, good coffee!!

Friends_and_family Family

10/10

Exceptional

11 May 2026

Samantha

Clean basic room. Attentive staff. When booking in Nov 2026 it was shown free access to the pool, however when checking in online the day before it popped up that a surcharge was now needed to use the pool. Very disappointing as this was why chose this specific hotel

Friends_and_family Family

8/10

Excellent

10 May 2026

Kelly

Great hotel, beautiful rooms. Spa, pool and gym were lovely.
Breakfast was expensive, evening meal menu limited and expensive.
Staff were very helpful.

Friends_and_family Family

8/10

Excellent

08 May 2026

Alan

The property is modern and will maintained, the gym was well equipped with latest apparatus including Bluetooth connectivity. The self serve breakfast was also good. The staff were very helpful and friendly and the hotel is perfectly located for exploring central Manchester and only a stones throw from Victoria Station. Unfortunately the in room tea and coffee wasn't replenished.

Partner

10/10

Exceptional

06 May 2026

AHMED

Not having an onsite parking is troublesome. Although parking is available across the street but need to pay £13 per day and will need to pay additional if you leave the parking and re enter each time. Rest the staff and hotel is excellent. Will definitely book again except for the parking issue

Family_with_children

10/10

Exceptional

04 May 2026

Geoff

Clean and comfortable modern hotel. Breakfast was very good.

Self

4/10

Poor

04 May 2026

Kerry

It was clean and the breakfast was lovely however the beds are too hard. I choose this hotel for the pool for my daughter and I enquired at reception about the pool times and was told it opened at 8am on Sunday morning what they did not tell me however was that it closed at 10am so my daughter was very disappointed I paid a lot of money for that room I am guessing more than normal as events were on but I will not be booking there again

Family_with_children

8/10

Excellent

02 May 2026

Carla

I enjoyed the stay and my granddaughter loved the pool. Beds comfortable although didint have a great sleep due to noise during night . was awful noisy people in the corridors and in neighbouring rooms.

Family_with_children

10/10

Exceptional

29 Apr 2026

Sam

Clean room

10/10

Exceptional

28 Apr 2026

Indvir

Clean and spacious room with easy access around the city and parking nearby for £13

Partner

10/10

Exceptional

26 Apr 2026

Tim

We were there 2 nights and had a great time good location friendly and helpful staff it was perfect and the room was great

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Sarah

All great!!

Self

10/10

Exceptional

25 Apr 2026

Rachel

Check in and out was easy. Everyone was friendly and helpful. Room was lovely.

Family

2/10

Poor

21 Apr 2026

Steven

Disappointing Stay – Not Worth the Price

For the price paid, this hotel fell well below expectations. The check-in process was slow and inefficient, setting the tone for the rest of the stay.

Access to the spa was unnecessarily awkward — we weren’t given passes at check-in and had to chase this up ourselves. When we finally got in, the spa itself was underwhelming: not particularly clean and definitely not what you’d call modern.

The room was another letdown. It was noisy, making it hard to relax, and despite booking for four people, it wasn’t properly prepared on arrival. We had to call three separate times before it was finally set up correctly — something that should have been done as a basic standard.

Overall, it feels like this hotel is charging premium prices without delivering a premium experience. Wouldn’t return

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Souvik

Excellent customer service.

Self

8/10

Excellent

20 Apr 2026

Sarah

The Radisson was great for a short stay. Our experience at Reception from a male member of staff was fantastic. Unfortunately I don’t remember his name, however, he was incredibly friendly, funny and helpful. He kindly waived the 2nd £15 pool fee as although the booking was for two rooms, we were one party.

We were lucky to have interconnecting rooms for our trip which was ideal for our party but receiving the information about this was challenging and took multiple emails to reception.

The children loved the swimming pool but again it would have been good to know in advance the hours are restricted.

The staff on the bar weren’t the most friendly and we did have to wait for service on a couple of occasions and it wasn’t always with a smile!

Unfortunately the seal on the shower screen was split which meant the bathroom flooded when using the shower.

Also the tea and coffee was not readily topped up so we did have a morning without any teabags.

Overall I would recommend the hotel for a central stay in Manchester.

Family_with_children

10/10

Exceptional

17 Apr 2026

Alan

Convenient to Manchester Victoria Station.
.

8/10

Excellent

16 Apr 2026

Sanah

Pros:
Good location, close to the city centre
Car park nearby
Good size room (triple)

Cons:
Doors are very heavy so you can always hear your neighbours doors bang shut
Swimming pool had an extra charge which was only mentioned after the nonrefundable booking and payment was made - this should have been made clear in the description prior to committing to pay

Family_with_children

6/10

Pleasant

14 Apr 2026

Poppy

After booking on Hotels.com website I received an email stating that the pool and spa facilities would not be included in the price. As this was not advertised anywhere on Hotels.com website the advisor had no option but to give me complimentary passes. I’m glad because there is no way I would have paid for the facilities, the pool was tiny, there were only 2 showers and it was not relaxing at all. As a disabled driver parking was confusing, no signage but at least it was free. The staff at the front desk were very welcoming and helpful. However, the bartender on the morning that I left could not understand that a Latte should not look or taste the way it did and proceeded to take £4 off me. The room was nice but not as clean as I expected. There was dust on top of the mirror and headboard in the main room. The chair by the TV had holes in it and the side table wobbled. In the bathroom there was a hair bobble left in the shower tray, there was pubic hairs on the bathroom floor and when you flushed the loo, big black bits from the rim came loose and settled at the bottom of the loo (from not being cleaned). The bed was really comfy though and it was nice to have a good size TV to watch.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Ghalib

Breakfast was okay, Parking was terribly poor

10/10

Exceptional

12 Apr 2026

Ami

Easy, friendly

6/10

Pleasant

12 Apr 2026

Joan

Didnt have bte

8/10

Excellent

12 Apr 2026

Purnima

Close to the train station

10/10

Exceptional

11 Apr 2026

Devanshi

Very nice experience

6/10

Pleasant

10 Apr 2026

Tess

When we arrived check in wasn’t so smooth. We got to our room. A suite, and the bed for our children hadn’t been set up. So we had to go down and ask for this to be done.
The staff in the pool area were rude and told us that we only had 30 mins to swim due to the pool closing for kids at 8pm. Which wasn’t communicated with us.
On our check out day, we were showing getting ready to leave and the staff hadn’t told us they were having the windows cleaned. So we had a window cleaner on a harness outside out windows. Which really wasn’t great considering we hadn’t been pre warned! Not great planning from the hotel and had we not have noticed before our children got out the bath then it could have been embarrassing.
Breakfast was nice. The meals in the restaurant at night were average. For such a nice hotel I did expect a bit more from the menu.
There was a lady who worked in the restaurant in the evenings who was nice and very helpful. But she was the only helpful member of staff which again is a shame.
Style but no substance is how I would describe it

Family_with_children

4/10

Poor

08 Apr 2026

Asanga

I paid for bathrobes etc but they didn’t have any

10/10

Exceptional

08 Apr 2026

Catherine

Clean room, helpful friendly staff.

Partner

10/10

Exceptional

07 Apr 2026

Jane

Lovely clean hotel with welcoming staff, excellent continental breakfast. Hot breakfast- good choice could have been warmer. Swimming pool ok, changing rooms very small and not really places to change. Would stay again

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Annabelle

Hotel was near the town centre so it was easy to walk around. The rooms were a good size and clean.

Friends_and_family Family

6/10

Pleasant

02 Apr 2026

Claire

Room was lovely, it was well spaced out and was clean.
Front staff at reception was friendly and informative.
When booked I had free entry to pool however when I arrived policy changed to which I had to pay £15. When we went to use pool the front desk staff member (female with brown hair older woman) very rude, had stinking attitude and very much needs to improve customer service skills. The therapists were lovely and very welcoming. The other woman didn’t even say hello!

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Jeffrey

Only 3 pillows provided for 2 adults in our room. Staff are mostly good, but the first staff we encountered when checking in was not helpful and looked so unbothered and uninterested to engage with us.

6/10

Pleasant

27 Mar 2026

Andrew

Spa wasn’t advertised as chargeable before booking - disappointing.

Friends_and_family Friends

10/10

Exceptional

26 Mar 2026

Antoine

Was lovely close to city walking distance and Manchester Victoria as well

Partner

10/10

Exceptional

24 Mar 2026

Jennifer

Room very clean, staff super friendly and helpful, breakfast was excellent and so much choice,

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Ben

I really enjoyed my stay at Radisson Hotel Manchester City Centre. The staff were friendly and helpful at all times. My room itself was fantastic and up to the high standards set by the Radisson brand. I didn’t have time to use many of the facilities, but would definitely look forward to using them in a future visit. Definitely a hotel suitable for all types of travellers!

Self

6/10

Pleasant

07 Mar 2026

Julie

Was a bit disappointed in the housekeeping, didn’t have clean cups each day and bed wasn’t made very good each day of stay (duvet was just pulled over the creased under sheet).
Also the hotel was introducing having to pay for a pass to enter the pool area, we weren’t charged as we had booked before they had introduced this charge.

Partner

6/10

Pleasant

06 Mar 2026

Joanne

Single bed for my daughter was a rickety pull out i thought she would have an actual bef for the money

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Danielle

Ideally situated for Manchester events and on the periphery of town for easy access . Forgot to ask for car parking discount code and it wasn't offered on exit Staff answered all good queries and service was prompt and of quality. Gym was good but a little small for how busy it was. Lovely accommodation and hotel. Would stay again

Partner

10/10

Exceptional

28 Feb 2026

Claudine

Clean spacious and lovely staff

8/10

Excellent

27 Feb 2026

Room was clean and nice.

10/10

Exceptional

27 Feb 2026

Peter

Lovely clean room, staff were helpful. Enjoyably stay.

Partner

6/10

Pleasant

27 Feb 2026

chris

Advertised as access to the pool but this was not the case and was a extra charge for this. Consider this when booking the hotel.

Partner

8/10

Excellent

26 Feb 2026

Robert

Good value - convenient location - comfortable - quiet.

10/10

Exceptional

25 Feb 2026

Charlotte

Nice, clean spacious room.
We used the pool and sauna and it was nice

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Simon

Family room wasn't ready when we arrived at 15:15 so reception offered another room which they advised us they would send someone up to add the 2nd bed for children - I said would this be within the hour they said yes. 2 hours later I chased. Then another hour later at kids bedtime after getting back from being out I had to go to reception to insist they do it now since it was urgent. Then actioned within a few minutes. Disappointing start. Some rose petals found in the room on the floor (we stayed the day after Velentines) so wasn't thoroughly cleaned. Asked next day for replacement loo rolls and coffee which weren't done within 8 hours so chased again and then resolved. Pool facilities were very busy on the 2 times we went there and felt oversubscribed by day passes or local gym users - changing rooms far too small to handle more than 4 people at a time.
Breakfast buffet above average, room was otherwise nice (Superior family room), discount arrangement with car park opposite was reasonable, location to town centre very good.

We chose this hotel above others because it had a pool but would have preferred to have gone elsewhere if we visited the area again.

Family_with_children

6/10

Pleasant

23 Feb 2026

Mohammad

Reception staff was racist I found. Could see me waiting for 5 mins in the queue, still went on to the intruding customer to check them in.

Self

10/10

Exceptional

22 Feb 2026

Louise

Great location near Victoria station. Spotlessly clean, friendly and efficient staff. Good sized room, good.nights sleep. Breakfast was good quality,.plenty to choose from. Excellent by Radisson again.

Partner

10/10

Exceptional

19 Feb 2026

Rose

anything was great would definitely stay again

10/10

Exceptional

19 Feb 2026

Eden

The room was great and spacious, we upgraded to a city view room on the 6th floor and it didn't disappoint!

We didn't use any of the hotel facilities but the look of the hotel was nice. We used the Spa Facilities

10/10

Exceptional

15 Feb 2026

NEHAL

Clean with good facilities and decent selection of food for break.

Leisure Family

10/10

Exceptional

15 Feb 2026

Emily

Staff were super welcoming on arrival and so accommodating - allowed us to check in 2 hours early.
Had sweets and chocolates on arrival as a valentines treat - a lovely gesture!
Room was so clean, modern and great bathroom - shower was great!
Great facilities - absolutely will stay again and recommend

Partner

8/10

Excellent

14 Feb 2026

Catherine

This is my second time staying here and will not be my last. The staff are amazing and the pool and spa facilities are clean and just what you need for a night away.

8/10

Excellent

12 Feb 2026

Nadia

Clean and spacious room. Acted on my request for twin beds and room on a lower floor. Refunded my leisure pass as we were unable to use it.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Souvik

Clean and spacious room

Business

4/10

Poor

10 Feb 2026

Paula

Room was ok (2 king bed)

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Zhuanle

Nice location.

6/10

Pleasant

07 Feb 2026

Melissa

We were disappointed and didn’t reach our expectation for a 4-star hotel. The room wasn’t cleaned when it is supposed to be cleaned everyday. The bin was not even emptied, the used glasses were still there not being washed when we came back to the hotel.We stayed for 3 nights total and not worth the price. Also the breakfast has limited choices, same choices for 3 days we had

Partner

10/10

Exceptional

04 Feb 2026

Muhammad

I had excellent experience within them. Vary nice and Vary clean hotel. I will book again in summer. Highly recommended.

Business_and_leisure Friends

8/10

Excellent

01 Feb 2026

Mark

Staff are great and

6/10

Pleasant

01 Feb 2026

Sarah

Room lovely and clean, not keen on a connecting room could hear everything next door

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Sarah

Room was clean. Some bottled water in the room would have been appreciated

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Rachel Louise

The room was very clean, bed comfortable. However I found the lighting poor, I don't understand why hotels don't have a big light. The bathroom felt like it was for a swimming baths. for a superior king room it was very utilitarian, I was expecting a bit more luxury. The wifi was spotty and I couldn't see any instructions on how to use it. The staff were lovely and accommodating, really lovely people. Thank you to them. The room doors are so heavy and the almighty bang they made when closing was terrible.

Leisure Family

10/10

Exceptional

29 Jan 2026

Richard

Nice clean hotel

Partner

10/10

Exceptional

27 Jan 2026

Thomas

Reception staff were wonderful, got me straight into my room around 9am rather than just taking my bag.

10/10

Exceptional

26 Jan 2026

Souvik

excellent

Business

10/10

Exceptional

25 Jan 2026

Jacqueline

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Caroline

Very friendly staff on check in, room had everything needed, comfortable bed, excellent location, great pool and spa facilities

Leisure

8/10

Excellent

22 Jan 2026

Lee

Room was clean, friendly staff

Business Self

10/10

Exceptional

20 Jan 2026

Magdalene

Staff was welcoming !

10/10

Exceptional

18 Jan 2026

Carol

Very courteous staff and lovely room. Since our electricity tripped quite late on the night we stayed they let us have a late check out which suited us well.

Leisure Partner

10/10

Exceptional

16 Jan 2026

ben

Staff were great and room was neat and tidy

Partner

10/10

Exceptional

15 Jan 2026

Anthony

Very clean; excellent spa/pool/sauna; good breakfast

Self

8/10

Excellent

09 Jan 2026

Anton

Nice staff, well presented hotel and rooms. Pool and saunas good however the pool itself needs cleaned and I’m never a fan on restaurants that add a service charge on a bill without you asking.

10/10

Exceptional

08 Jan 2026

Sophie

Lovely room, nice and clean - very comfortable. Disnt get proper breakfast but we got 2 too good to go bags from the hotel which were great for the price. Staff were great too

8/10

Excellent

04 Jan 2026

Vania

The hotel is in a great location and its good overall.

We chose it for the pool but be aware if you have children, theres specific times that you can use the pool with them. Its a bit of a downer as you only get 2 hours in the morning and maybe 3 in the afternoon on the weekends. And there is a limit on how many people are allowed in, so if you go to breakfast first, by the time it opens at 8, you might have to queue up until people come out to go in.
I get why, but its still not great when theres a time limit on when you can use the pool with the kids.
And also theres swiming lessons going on during this time, so theres a bit of the pool that you cant use either during \"kids time\".

There was some sort of issue with the towel delivery so there were no extra towels nowhere (including the hotel) except for people that used the spa and the advice was to go get your towel in the room.

Unsure if it was a fault with the system or someone messing with the fire alarm, but it went off randomly on friday and then again saturday night. While there was an announcement on friday saying it was a false alarm, this didnt happen on Saturday, so went all the way down from the 5th floor with small kids in toe as well as other people just to be told it wasnt real.. lifts werent working so had to climb back up.

Breakfast was good.

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Sandrine

Chambre grande et impeccable, le seul problème notable est la fermeture de la porte qui est très bruyante.

Leisure Self

4/10

Poor

04 Jan 2026

Pritesh

Bathroom was not the cleanest, no bath towels in our room for the duration of our stay, asked 3 different people 3 different times for towels - each time lied to as advised they will be brought to the room but never were, would never book this Radisson (or any other again!)

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Sam

All the staff were very helpful. Breakfast was good but nothing special (lots of bread but no bread rolls on offer, no hash browns, no fried/grilled tomatoes). Rooms were nice and clean, though we were on the top floor (sixth) and at night could hear the sound from the ‘net zero’ heat pumps located directly above us on the roof. The staff were very understanding and the next day moved us to another room on the same floor which wasn’t affected by the noise.

Parking isn’t available at the hotel but you get a discounted rate (currently £13 per night) at the AO Arena CitiPark nearby. Just ask the reception at checkout. I’d stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

George

clean

10/10

Exceptional

03 Jan 2026

Hassan

Very good service well done

Leisure Family_with_children