Park Inn by Radisson Manchester City Centre

MANCHESTER, 4 Cheetham Hill Road
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100 reviews shown

6/10

Pleasant

07 Mar 2026

Julie

Was a bit disappointed in the housekeeping, didn’t have clean cups each day and bed wasn’t made very good each day of stay (duvet was just pulled over the creased under sheet).
Also the hotel was introducing having to pay for a pass to enter the pool area, we weren’t charged as we had booked before they had introduced this charge.

Partner

6/10

Pleasant

06 Mar 2026

Joanne

Single bed for my daughter was a rickety pull out i thought she would have an actual bef for the money

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Danielle

Ideally situated for Manchester events and on the periphery of town for easy access . Forgot to ask for car parking discount code and it wasn't offered on exit Staff answered all good queries and service was prompt and of quality. Gym was good but a little small for how busy it was. Lovely accommodation and hotel. Would stay again

Partner

10/10

Exceptional

28 Feb 2026

Claudine

Clean spacious and lovely staff

8/10

Excellent

27 Feb 2026

Room was clean and nice.

10/10

Exceptional

27 Feb 2026

Peter

Lovely clean room, staff were helpful. Enjoyably stay.

Partner

6/10

Pleasant

27 Feb 2026

chris

Advertised as access to the pool but this was not the case and was a extra charge for this. Consider this when booking the hotel.

Partner

8/10

Excellent

26 Feb 2026

Robert

Good value - convenient location - comfortable - quiet.

10/10

Exceptional

25 Feb 2026

Charlotte

Nice, clean spacious room.
We used the pool and sauna and it was nice

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Simon

Family room wasn't ready when we arrived at 15:15 so reception offered another room which they advised us they would send someone up to add the 2nd bed for children - I said would this be within the hour they said yes. 2 hours later I chased. Then another hour later at kids bedtime after getting back from being out I had to go to reception to insist they do it now since it was urgent. Then actioned within a few minutes. Disappointing start. Some rose petals found in the room on the floor (we stayed the day after Velentines) so wasn't thoroughly cleaned. Asked next day for replacement loo rolls and coffee which weren't done within 8 hours so chased again and then resolved. Pool facilities were very busy on the 2 times we went there and felt oversubscribed by day passes or local gym users - changing rooms far too small to handle more than 4 people at a time.
Breakfast buffet above average, room was otherwise nice (Superior family room), discount arrangement with car park opposite was reasonable, location to town centre very good.

We chose this hotel above others because it had a pool but would have preferred to have gone elsewhere if we visited the area again.

Family_with_children

6/10

Pleasant

23 Feb 2026

Mohammad

Reception staff was racist I found. Could see me waiting for 5 mins in the queue, still went on to the intruding customer to check them in.

Self

10/10

Exceptional

22 Feb 2026

Louise

Great location near Victoria station. Spotlessly clean, friendly and efficient staff. Good sized room, good.nights sleep. Breakfast was good quality,.plenty to choose from. Excellent by Radisson again.

Partner

10/10

Exceptional

19 Feb 2026

Rose

anything was great would definitely stay again

10/10

Exceptional

19 Feb 2026

Eden

The room was great and spacious, we upgraded to a city view room on the 6th floor and it didn't disappoint!

We didn't use any of the hotel facilities but the look of the hotel was nice. We used the Spa Facilities

10/10

Exceptional

15 Feb 2026

NEHAL

Clean with good facilities and decent selection of food for break.

Leisure Family

10/10

Exceptional

15 Feb 2026

Emily

Staff were super welcoming on arrival and so accommodating - allowed us to check in 2 hours early.
Had sweets and chocolates on arrival as a valentines treat - a lovely gesture!
Room was so clean, modern and great bathroom - shower was great!
Great facilities - absolutely will stay again and recommend

Partner

8/10

Excellent

14 Feb 2026

Catherine

This is my second time staying here and will not be my last. The staff are amazing and the pool and spa facilities are clean and just what you need for a night away.

8/10

Excellent

12 Feb 2026

Nadia

Clean and spacious room. Acted on my request for twin beds and room on a lower floor. Refunded my leisure pass as we were unable to use it.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Souvik

Clean and spacious room

Business

4/10

Poor

10 Feb 2026

Paula

Room was ok (2 king bed)

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Zhuanle

Nice location.

6/10

Pleasant

07 Feb 2026

Melissa

We were disappointed and didn’t reach our expectation for a 4-star hotel. The room wasn’t cleaned when it is supposed to be cleaned everyday. The bin was not even emptied, the used glasses were still there not being washed when we came back to the hotel.We stayed for 3 nights total and not worth the price. Also the breakfast has limited choices, same choices for 3 days we had

Partner

10/10

Exceptional

04 Feb 2026

Muhammad

I had excellent experience within them. Vary nice and Vary clean hotel. I will book again in summer. Highly recommended.

Business_and_leisure Friends

8/10

Excellent

01 Feb 2026

Mark

Staff are great and

6/10

Pleasant

01 Feb 2026

Sarah

Room lovely and clean, not keen on a connecting room could hear everything next door

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Sarah

Room was clean. Some bottled water in the room would have been appreciated

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Rachel Louise

The room was very clean, bed comfortable. However I found the lighting poor, I don't understand why hotels don't have a big light. The bathroom felt like it was for a swimming baths. for a superior king room it was very utilitarian, I was expecting a bit more luxury. The wifi was spotty and I couldn't see any instructions on how to use it. The staff were lovely and accommodating, really lovely people. Thank you to them. The room doors are so heavy and the almighty bang they made when closing was terrible.

Leisure Family

10/10

Exceptional

29 Jan 2026

Richard

Nice clean hotel

Partner

10/10

Exceptional

27 Jan 2026

Thomas

Reception staff were wonderful, got me straight into my room around 9am rather than just taking my bag.

10/10

Exceptional

26 Jan 2026

Souvik

excellent

Business

10/10

Exceptional

25 Jan 2026

Jacqueline

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Caroline

Very friendly staff on check in, room had everything needed, comfortable bed, excellent location, great pool and spa facilities

Leisure

8/10

Excellent

22 Jan 2026

Lee

Room was clean, friendly staff

Business Self

10/10

Exceptional

20 Jan 2026

Magdalene

Staff was welcoming !

10/10

Exceptional

18 Jan 2026

Carol

Very courteous staff and lovely room. Since our electricity tripped quite late on the night we stayed they let us have a late check out which suited us well.

Leisure Partner

10/10

Exceptional

16 Jan 2026

ben

Staff were great and room was neat and tidy

Partner

10/10

Exceptional

15 Jan 2026

Anthony

Very clean; excellent spa/pool/sauna; good breakfast

Self

8/10

Excellent

09 Jan 2026

Anton

Nice staff, well presented hotel and rooms. Pool and saunas good however the pool itself needs cleaned and I’m never a fan on restaurants that add a service charge on a bill without you asking.

10/10

Exceptional

08 Jan 2026

Sophie

Lovely room, nice and clean - very comfortable. Disnt get proper breakfast but we got 2 too good to go bags from the hotel which were great for the price. Staff were great too

8/10

Excellent

04 Jan 2026

Vania

The hotel is in a great location and its good overall.

We chose it for the pool but be aware if you have children, theres specific times that you can use the pool with them. Its a bit of a downer as you only get 2 hours in the morning and maybe 3 in the afternoon on the weekends. And there is a limit on how many people are allowed in, so if you go to breakfast first, by the time it opens at 8, you might have to queue up until people come out to go in.
I get why, but its still not great when theres a time limit on when you can use the pool with the kids.
And also theres swiming lessons going on during this time, so theres a bit of the pool that you cant use either during \"kids time\".

There was some sort of issue with the towel delivery so there were no extra towels nowhere (including the hotel) except for people that used the spa and the advice was to go get your towel in the room.

Unsure if it was a fault with the system or someone messing with the fire alarm, but it went off randomly on friday and then again saturday night. While there was an announcement on friday saying it was a false alarm, this didnt happen on Saturday, so went all the way down from the 5th floor with small kids in toe as well as other people just to be told it wasnt real.. lifts werent working so had to climb back up.

Breakfast was good.

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Sandrine

Chambre grande et impeccable, le seul problème notable est la fermeture de la porte qui est très bruyante.

Leisure Self

4/10

Poor

04 Jan 2026

Pritesh

Bathroom was not the cleanest, no bath towels in our room for the duration of our stay, asked 3 different people 3 different times for towels - each time lied to as advised they will be brought to the room but never were, would never book this Radisson (or any other again!)

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Sam

All the staff were very helpful. Breakfast was good but nothing special (lots of bread but no bread rolls on offer, no hash browns, no fried/grilled tomatoes). Rooms were nice and clean, though we were on the top floor (sixth) and at night could hear the sound from the ‘net zero’ heat pumps located directly above us on the roof. The staff were very understanding and the next day moved us to another room on the same floor which wasn’t affected by the noise.

Parking isn’t available at the hotel but you get a discounted rate (currently £13 per night) at the AO Arena CitiPark nearby. Just ask the reception at checkout. I’d stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

George

clean

10/10

Exceptional

03 Jan 2026

Hassan

Very good service well done

Leisure Family_with_children

6/10

Pleasant

03 Jan 2026

Olivia

Came down for a couple nights to try and get a break from working over the holidays. Booked the hotel as a treat expecting good things given this is a nice hotel.
Staff were relatively polite. The foyer is really nice to be fair and pool/gym were pretty decent.
The room was very pretty, but the cleanliness/ functionality of the room was a bit poor given the premium nature of the hotel. The floor lamp and table lamp did not work in the room weirdly. Additionally, in the bathroom, there were: weird marks on the counter (potentially cleaning chemicals not rubbed in properly??); hairs on the back of the door and elsewhere; a half used toilet roll (found this just a bit weird) and the holder for the shower head was attached to the unit back to front so couldn't actually use the shower properly the first time (luckily my partner managed to get this into a better position so we could use the shower as intended).
It was okay for a short stay, but won't be returning as it wasn't worth the money. I have stayed in cheaper places (I.e Leonardos) in Manchester before which were much more value for money.

Partner

8/10

Excellent

02 Jan 2026

Paul

Friendly staff. Breakfast standard fayre but good.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Marie

Stayed at the hotel for New Years Eve. Reception was friendly and efficient. Room clean and comfortable. Excellent breakfast.
Would definitely recommend

Friends

4/10

Poor

30 Dec 2025

Mussa

Checking in was quiet long as hotel was paid for, still took 30 mins to check in, service was very slow. The pool timing for kids clased with the breakfast too.

Family

8/10

Excellent

29 Dec 2025

Jacqueline

Clean room but on the ring road 1st floor so very noisy. Restaurant staff not aware of the zero alcohol drinks stocked. Breakfast was lovely but had to ask for bread, sausages and bacon run out. Also no clean coffee/tea mugs had to use a paper cup. Didn’t seem to be enough staff for how busy the restaurant was.

Partner

10/10

Exceptional

23 Dec 2025

Daniel

Everything was amazing including the reception staff and room

Partner

2/10

Poor

23 Dec 2025

jannat

when we walked in, the place seemed decent for a starter but when we looked around we noticed a rip whole in the duvet which cut my foot while i was trying to sleep, which one is a safety issue and second a hazard to me and my wife who spent the night at the hotel. there was also a gap in the bed that was really uncomfortable and i managed to get a total of 20-30 minutes of sleep due to the gap between the 2 single beds, and the customer service was appalling from the receptionist, he was rude and didn’t make us feel welcome what so ever. and when we tried to do a late checkout we got refused and we had nowhere to stay while waiting for our train back to London which wasn’t yet to come for 4 hours, when asked why we couldn’t get a late checkout they had the worst reasoning possible, they said that we checked in too late, but we arrived at 6PM and check-in was between 2PM-8PM. they also said that we had to ask for later check out before breakfast which was not labeled in the guidelines. The whole experience for me and my wife was appalling and i wouldn’t recommend any of my friends and family to stay here again. for my waste of time and my injury i would like a full refund for this ridiculous stay at the Raddison Hotel.

Partner

10/10

Exceptional

20 Dec 2025

Nicola

Clean room and great breakfast

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Stephen

We received a room upgrade as the hotel was quiet.
Room is clean and large.
Negatives were the hand wash and shower gel had run out and the coffee machine wasn’t working properly. All first world world problems and we could have got it sorted but we were only here for one night…
Restaurant was nice and food freshly cooked.

Good hotel in the city.

Business_and_leisure Partner

10/10

Exceptional

15 Dec 2025

Andrew

Great rooms and friendly staff

Partner

2/10

Poor

13 Dec 2025

Hannah

I paid £237 for this room. I booked this hotel for me, my sister and my daughter as it’s close to the AO centre and we are here to see disney on ice. Upon booking, I was given the option to upgrade the room for an extra £37 per night, which I decided to go for… biggest regret.

With the upgrade it says you will get a superior room, bathrobes and slippers, luxury toiletries and bottled water.

We check into the room and it’s clear we haven’t been given any of the extras, the room was dirty, stains on the counter and a pubic hair on one of the towels.

I go down to reception who send house keeping to replace the towels and bring the missing robes, slippers and water (I would like to add that the staff have been lovely). The robes are as rough as sandpaper and there’s nothing “luxury” about these toiletries.

If staying here, don’t waste your money on the upgrade it’s definitely not worth it and I feel ripped off, you’d be better off in a standard room.

The mattress is ridiculously hard, I know some people prefer a firmer a mattress but honestly I’ve laid on floors that have been softer. I woke with terrible backache.

The spa/pool is a joke. The water was cold, the changing rooms were set to 18 and blowing cool air (not what you want when standing there dripping wet) the steam room is closed but we weren’t informed of this ahead of time. Also although it states no phones, people including staff and males were using them by the pool while my child is in her costume

8/10

Excellent

12 Dec 2025

Mark

Decent hotel near city centre but immediate surroundings a bit scruffy

6/10

Pleasant

11 Dec 2025

Natalie

yes but coffee machine broken and bed wasn’t made up for

6/10

Pleasant

06 Dec 2025

Alison

One pillow doesn’t cut it! Awake from 06:23 to banging and crashing above…might be an idea for children to be on the 1st floor!
Breakfast is average….

Leisure Family

10/10

Exceptional

05 Dec 2025

Georgia

Staff were amazing!

8/10

Excellent

05 Dec 2025

George

We recently stayed at this hotel largely due to its close proximity to the Christmas market and our desire to enjoy the swimming pool and spa facilities. Given the cost of the room, I felt compelled to write a review.

We had a family room, and check-in was prompt. The room was clean and of decent size, featuring a powerful, hot shower that was a delight. The bed was comfortable, and my son was happy with the sofa bed.

Temperature controls in the room worked well, and noise levels were low, contributing to a good night’s sleep. Albeit, there were no extra pillows readily available. We only had two English teabags in the room, and as tea lovers, we had to request additional bags, which the staff provided promptly. We also found only one teaspoon available and had to retrieve another from the dining room.

Breakfast was excellent, with a lovely selection of hot and cold foods. The staff were helpful and responsive throughout our stay. Overall, we had a good experience. However, given the price, I expected a few more amenities: two teaspoons in the room, more than two teabags of English tea, spare pillows, and bathrobes, especially since guests may visit the spa.
My wife use the Sauna & she found the sauna temperature warm not hot, she enjoyed the temperature of the steam room.

10/10

Exceptional

03 Dec 2025

Wayne

Rooms were modern and clean - great hotel with a super location

Partner

10/10

Exceptional

30 Nov 2025

therese

Super friendly and helpful staff couldn't have done more for us

Partner

6/10

Pleasant

28 Nov 2025

Vivian

Was an ok stay ,

Partner

10/10

Exceptional

28 Nov 2025

Mihaela-Andra

Great hotel & location

Leisure Family

6/10

Pleasant

26 Nov 2025

Laura

It was all fine but not worth what we paid.
Had to ask for more pillows as only 1 provided per person. This seemed a chore for the person who brought them- they also only brought 2 when there were 3 of us in the room. When I pointed this out and asked for the other pillow it was clear I was an inconvenience.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

kate

The staff were amazing, couldn't do enough for us... cant wait to go back

Friends_and_family Family

4/10

Poor

25 Nov 2025

Megan

Location is great and room is nice, but wasn't particularly clean and the heating didn't work in our room so it was freezing in the middle of winter. As we'd arrived back late at night we just had to put up with it, and then when showering in the morning the toiletries in the bathroom hadn't been refilled. The shop is also ridiculously priced - about £7 for a packet of biscuits!

Partner

8/10

Excellent

24 Nov 2025

Samantha

Expensive drinks

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Kirsty

Bit of mix up when we arrived. Got told room was ready. Went to room it was upside down not ready. But a member of front of house there. Kindly got us a different room and a free drink.
I thought 50% off parking was great too.
Restaurant menu was not good couldn’t eat any of it. A normal beef burger would go a long way.

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

Lindsay

Stayed two nights - the lack of space to put clothes for three people was frustrating. There were no drawers and the rail to hold about 5 items was nowhere near enough. Tea & coffee wasn't stocked very well in the room. Did like that it had a fridge and this turned out to be very useful.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Karen

Friendly staff. Room was spotless.
Great breakfast

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Karen

The gentleman who checked us in was really lovely…. Friendly and great customer service

Leisure Family

10/10

Exceptional

19 Nov 2025

Sam

Clean room. Staff friendly on arrival. Nice little area to purchase snacks downstairs

Self

10/10

Exceptional

17 Nov 2025

Jonathan

Very nice hotel. Clean, friendly staff, and convenient for me.

Self

8/10

Excellent

16 Nov 2025

Claire

Lovely communal areas, clean rooms, quick check in.
Only two pillows though in the room for two of us.

Partner

6/10

Pleasant

16 Nov 2025

Valerie

The staff were lovely, the beds were comfy but unfortunately we had a dirty towel, faulty shower door, old sweet packets left & we could hear the people next door so clearly as it was it was an adjoining room which woke us up earlier than we wanted. Not really what we expected from a hotel of this standard.

Leisure Friends

6/10

Pleasant

16 Nov 2025

Kosta

Two single beds pushed together do not constitute a queen sized bed. Having the join in the middle of the bed is most uncomfortable. Also, the pillows were atrocious.
Would not recommend this hotel at all.

Business

10/10

Exceptional

15 Nov 2025

Michele

Staff excellent. Very nice room. Good facilities.

8/10

Excellent

15 Nov 2025

Shah

Room was kind of clean. Gym is small but well equipped. Modern treadmill.

Business

10/10

Exceptional

13 Nov 2025

Julie

Service was excellent, room was spotless, breakfast was fab

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Gary

Great location, excellent room and service

Partner

8/10

Excellent

10 Nov 2025

Helen

Reception staff friendly and efficient, had to go back down as we had no pillows for the 4 of us and only 2 bath towels. It was dealt with by reception staff and reaction seemed as if they weren't surprised.

Breakfast- my 10 &14yr old sons loved the buffet, according to the multiple plates. Good variety to help with lifestyle choices, a typical selection, I always judge by the sausages and egg options (scrambled only) - not premium but fine.

Pool - clean, a little busy at family time and not overly large, but we were able to do laps and have fun. I appreciated the sauna and steam rooms.

Room- 2 x double queen bed. The bedroom isn't very big, not a lot of space to move around. No where to hang multiple towels to dry in the bathroom - could utilise the space more.

Location- easy walk into central Manchester.

Would i go again? Yes, but at a lower price, I booked last minute (the day before!), I'd want to be paying at least 25% less

Leisure Family

10/10

Exceptional

09 Nov 2025

Rachael

The bedroom was clean, modern and as one would expect in a 4* hotel.
Breakfast wasn't icluded and a little pricey at £22.00. The dinner menu was limited and not a good choice of pizzas, the one I ordered was fairly uninspiring.
Spa and gym facilities were excellent and the gym was very well equiped for a hotel due to it being open to non residents.
Mini bar was empty which required a trip down to the bar early hours of the morning for a bottle of water as the room service number was unanswered and despite the hotel offering 24 hour room service a bottle of water could not be had as the bar was closed.
Despite these minor things it was a great stay and wuld highly recommend it.

Leisure Self

8/10

Excellent

09 Nov 2025

Sal

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Daniel

Really nice hotel. Staff very friendly and accommodating. Would definitely stay here again.

6/10

Pleasant

07 Nov 2025

Nothing special

4/10

Poor

07 Nov 2025

Tameica

I wasn’t really happy with my stay and it felt like a waste of money. The room was FREEZING! We complained so many times. Originally the AC machine wasn’t working so it had to be reset. We had to get extra duvets and even had a radiator given to us but it was still cold. Most of the time we had to stay under the covers or wear layers of clothes to keep warm. Breakfast wasn’t that great, the hot food was quite bland and some of it was cold. The deli and pastry’s were better. We wasn’t really excited about dining there as when outside with my partner, we saw a mouse running up and down the curtain in the restaurant area (I have video evidence as well) It really put us off and we didn’t really want to stay anymore. The one positive thing I can say is that the staff are very nice and helpful. The guy who checked us in treated us very well given our room wasn’t ready on time and the guy in the night who came up a few times to assist with us being cold was very nice too.

Partner

10/10

Exceptional

06 Nov 2025

Gary

Spotless room, nice walk in shower, good amenities & excellent breakfast choices.

Leisure Partner

8/10

Excellent

06 Nov 2025

Humza

room was sff put

10/10

Exceptional

05 Nov 2025

Majid

Good experience. Only stayed one night but good location

Business

4/10

Poor

02 Nov 2025

victoria

Was given a double bed despite being told at reception they had changed it to a twin room
Adjoins door caused major issues from 1.20am noise levels totally unacceptable Front desk was alerted and was told hotel totally full so could not move rooms and also noise wasn’t that bad! Even though it woke nth my daughter and I up ! One hour later after listening to a ‘party’ next door the noise stopped only to be replaced by what can only be described as unacceptable noise levels of sexual behaviour which we were told they could do nothing about
My daughter and I had to leave our room due to the nature and levels of noise we sat in reception whilst a room Was cleaned and was told we would received a refund … a week later still no refund !
The night manager Jose whilst did his best to sort it out there is sadly no follow up to what was an expensive night away with roughly 3 hours sleep ! Still waiting for my refund and an email From
The hotel

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

helen

Good service

Leisure Family

8/10

Excellent

01 Nov 2025

david

Room was clean. Got upgraded from family room to two interconnected rooms, as hotel was full, which was a bonus.