Name: Residence Inn By Marriott Manchester Piccadilly
Address: 40 Laystall Street, Manchester, GB

8/10

Excellent

19 Jul 2026

Immaculate

Great staff. It’s just a bit noisy with construction going on at the moment.

Partner

8/10

Excellent

12 Jul 2026

Jill

Can’t fault the room, was clean & v spacious! Breakfast was underwhelming, especially when I paid just short of £200 for the room, barely any hot food! I paid on booking & yet the hotel has tried to take payment 6 times, which is quite worrying!

Partner

10/10

Exceptional

07 Jul 2026

Robert

Great location .
Appleby was brilliant

8/10

Excellent

05 Jul 2026

Stephen

Only stayed one night,very clean ,comfortable room,no issues,staff very helpful

Partner

10/10

Exceptional

02 Jul 2026

Helena

Room was clean, breakfast nice but get down early to avoid crowds.

Friends

10/10

Exceptional

26 Jun 2026

Andris

Excellent reception staff, room facilities and breakfast. Highly recommended.

Family

10/10

Exceptional

23 Jun 2026

Tracy

Last minute booking but great hotel and soooo comfy beds

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Charlotte

We stayed 1 night for a concert at Etihad stadium. The hotel was about 10 minutes walk from Picadilly train station, and is located next to Aldi and an M&S outlet. The room was very spacious, with a kitchenette, which was handy for preparing a quick meal. The hotel is about 25 minute walk to Etihad. Staff were lovely, and breakfast was included - basic but enough to start the day.

8/10

Excellent

22 Jun 2026

Magdalena

Spacious and clean family room with a small kitchen, unfortunately no bar or restaurant for the evening. Overall positive experience, bit basic.

Family_with_children

8/10

Excellent

21 Jun 2026

Christine

Breakfast time was overwhelming actually. On entering the breakfast room there were crowds of people and we could hardly figure out which way to queue etc. would have been better to have a staff member to assist in this.. We figured out later on the direction the queue should have gone ( coffee on the left toast on the right then heated plates leading to hot food) but it didn’t, the crowd was heading in the opposite direction. Also the coffee/toast it was too narrow. Food was ok, table clearing and cleaning also very good.
The room was nice, check in and check out was ok.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Stuart

Perfect location for city centre and Eithad stadium.

Partner

10/10

Exceptional

19 Jun 2026

Elizabeth

Overall this was a lovely hotel, beautifully appointed and the staff upfront were very kind and gracious. The breakfast in the morning is gorgeous. My one comment would be for them to remove the green floor rugs in the rooms, I'm sure at first they were a great decor choice but now they're getting dingy and worn looking, harboring dirt or allergens, and compromising the otherwise upscale look of the room and property. Chuck em and stick with hard flooring. Otherwise very lovely hotel. 10 mins from train station.

Self

10/10

Exceptional

19 Jun 2026

Allan

The walk from Picadilly Station was just a little farther than I expected, but that would be my only quibble. My room was spacious and well maintained. The staff were very helpful. There is an Aldi grocery store around the corner, which is very convenient.

Self

8/10

Excellent

16 Jun 2026

Nicholas

Great hotel, good sized rooms but the Wi-Fi did not work well in the lounge area which caused some issues with remote meetings.

Partner

10/10

Exceptional

12 Jun 2026

Leigh

Would happily stay again. Very handy for station and Etihad - both walkable… Great modern clean room and comfy beds. Decent choice of snacks at reception. Staff were super friendly and helpful.

Friends

10/10

Exceptional

08 Jun 2026

William

Good value stay with an excellent breakfast.

Partner

10/10

Exceptional

08 Jun 2026

Anne

This is our second stay at the residence, Manchester. We returned because our first visit was excellent.
This time, because we we're only staying 1 night we just had a standard queen room, and it was lovely. Big enough for 2 of us. Clean and nice touches. This is the first hotel where I have found they provide shower gel, and shampoo and conditioner. For me this is a big bonus.
Staff were friendly and helpful.
Overall, we would definitely return again.

Partner

4/10

Poor

02 Jun 2026

Matthew

The internet speed at this property was abysmal. I rarely got more than 5 mbps which is entirely unsatisfactory, especially if you are a business traveler who needs to stay in touch with coworkers through video calls or needs to use a vpn. In addition, the hotel seemed to have a problem with the key cards commonly not working. I repeatedly had to go to the desk to ask for a new key card which would work for about a day and then stop working, leaving me locked out of my room. For the price of this place and the fact that it is a part of Marriott, there is no excuse for problems like this. I've stayed at hotels that are less expensive and haven't had the kinds of problems I encountered here.

Self

10/10

Exceptional

26 May 2026

Graham

-

Partner

10/10

Exceptional

12 May 2026

Mark

A brief overnight stop at Residence Inn Manchester Piccadilly as we were attending a concert at Co-op Live.

It is a few minutes walk from Manchester Piccadilly station and about a 20 minute walk to the Co-op live.

The actual hotel is clean, modern and well appointed. It served our overnight stop well. The rooms are spacious and we had a studio type room with a small kitchen area.

The wifi was good and the bed comfy.

Recommended.

Partner

8/10

Excellent

11 May 2026

Ian

Everything was very good. My only issue for lack of a better word was the roadwork right outside the front door with the walkway closed. People had to walk on the road to get to the main street.

Family

10/10

Exceptional

08 May 2026

Sandra

Check in and out was very smooth. Nice breakfast and comfortable bed.

10/10

Exceptional

07 May 2026

Veerle

Conveniently located, comfortable accommodation

Self

10/10

Exceptional

01 May 2026

Kathleen

Room was spacious, clean and comfortable. Breakfast was lovely, with a large variety of choices and staff were very welcoming.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Pui Luen Susanna

Lovely stay, staffs are helpful. While we stay, there is construction going on in the area, in the morning was noisy. Not the hotel problem.

10/10

Exceptional

21 Apr 2026

Justin

Great hotel, clean, good location

Partner

10/10

Exceptional

02 Apr 2026

Shifa Oozma

Our stay at Residence Inn Manchester was smooth, comfortable, and genuinely enjoyable from start to finish. We stayed for two nights in a Studio with one queen bed and a sofa bed, and the room exceeded expectations in terms of space and cleanliness. Everything felt well-maintained, and the bathroom in particular was in immaculate condition, which made a great impression.
One small drawback was that both the bed and sofa bed tended to creak with even slight movements, such as twisting and turning during the night. While not a major issue, it was noticeable enough to mention.
Breakfast was a pleasant surprise. Although the selection wasn’t particularly extensive, it included a well-executed English breakfast, and everything we tried tasted fresh and delicious.
Overall, we had a very positive experience and would happily recommend this hotel to others looking for a comfortable and reliable stay in Manchester.

Family

6/10

Pleasant

01 Apr 2026

Rachel

Good break

8/10

Excellent

27 Mar 2026

Matthew

Perfectly adequate room for the price. Decent breakfast. Nice staff.

Partner

10/10

Exceptional

26 Mar 2026

Emma

Great

8/10

Excellent

22 Mar 2026

Karla

Little dusty in some corners of the bedroom but otherwise clean. Room was huge. Stayed in 123 amazing accessible bathroom.
Full fitted kitchen was unexpected but perfect if you are staying a while.
Friendly staff.
Breakfast area small for the volume of people - try to go early.
Road works outside the hotel little annoying access wise.

8/10

Excellent

20 Mar 2026

Karl

A good hotel, positioned well, clean and a decent breakfast. Plenty of space in the room and comfortable bed.

Partner

10/10

Exceptional

18 Mar 2026

Tom

Dasha was lovely & friendly. Room super. I like this hotel very much.

10/10

Exceptional

16 Mar 2026

Lori

Room was clean, housekeepin came back later as we were still in bed the first time. Staff were very helpful and friendly. Room was great size. Only thing to maybe add is a full sized mirror somewhere in the room, only mirror was the bathroom one.

Friends

10/10

Exceptional

16 Mar 2026

Katie

Room clean and spacious for a family of 4
Staff very friendly and helpful

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Stephanie

Hotel was perfect for the ancoats area. Very clean and spacious. Bed was very comfy too. Loved the sitting area. Staff very friendly

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Maxine

Clean, spacious room, nicely decorated. Friendly staff, really lovely stay.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Jade

Aldi over the road. Went for a concert, hotel was about a 7 min drive from co-op live. Hotel was lovely, breakfast lovely.

Friends_and_family Family

6/10

Pleasant

04 Mar 2026

Laura

The room was dirty with hairs in the showers, the rooms were very odd and went out straight into the cold. The lifts and floors were accessible to everyone, there wasn't any lock on the door and the breakfast was poor with dry eggs and grim coffee. It was not family friendly, it's noisy and people were smoking outside in their pyjamas at breakfast time.

Self

10/10

Exceptional

27 Feb 2026

Lauren

Really lovely stay. Staff are friendly, rooms are spotless (we got upgraded too!!) and in a great location. Only niggle was we were ground floor and it gets very noisy outside with workmen etc. I wouldn’t hesitate to return though!

Partner

10/10

Exceptional

25 Feb 2026

Paul

ALL the staff were excellent, very clean hotel and room. Altogether a very good stay.

Partner

10/10

Exceptional

24 Feb 2026

Mark

Lovely studio, plenty of room, very clean and well located!

Partner

10/10

Exceptional

24 Feb 2026

Kate

Clean, spacious, conveniently located. Friendly, helpfully staff.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Murray

Great

10/10

Exceptional

22 Feb 2026

Kayode

Room was spotless and I also had a great stay

Self

8/10

Excellent

21 Feb 2026

Ellie

We stayed for 2 nights, 2 adults and 2 children. The sofa bed is quite small, so a but tight for pur 2 children (age 11&13). Breakfast had an ok selection but not enough room to sit, people had to sit and eat off their lap in reception and items ran out fast, and took a while to be replenished. Good location, 10mins walk to city centre.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Laurette

Lovely large space, comfortable bed and nice and clean.

Family_with_children

10/10

Exceptional

19 Feb 2026

Robert

Room was spotless the staff seemed courteous. Very quiet queen room, not studio.

Partner

10/10

Exceptional

19 Feb 2026

Donna

Staff were very friendly. The room was clean and tidy and the bathroom was surprisingly spacious. Breakfast was also very nice and had a bit of everything. Within walking distance of Co-op Live and city centre. Great location, great price.

2/10

Poor

09 Feb 2026

Kunal

Flush not working, did not get to go to the washroom the whole day!

Leisure Partner

10/10

Exceptional

08 Feb 2026

Janet

Everything was spot on and up to good standard.

Partner

10/10

Exceptional

04 Feb 2026

Alexandra

Clean room with everything you could need and more. Perfect nights sleep!

Leisure Family

10/10

Exceptional

04 Feb 2026

Audrey

It was lovely to be greeted with a smile and as it was very gold outside we were offered a hot drink complimentary of the hotel any time of the day

4/10

Poor

02 Feb 2026

Shafiq

Room was pretty decent but most of the staff made the stay unpleasent. Reception members were uninterested and unhelpful. I was sent to the luggage storage to get my own luggage with no offer to help. Not even to hold the door open. Anyone could have gone through other's belongings with no ataff member checking. Room service did not clean the room. Floors in the room was dirty and not vacuumed properly. Breakfast had a sad selection and fairly tasteless.

Partner

10/10

Exceptional

31 Jan 2026

Usman

great hotel

10/10

Exceptional

24 Jan 2026

liz

Lovely rooms great facilities good area friendly staff

Partner

10/10

Exceptional

23 Jan 2026

Sanjay

Clean room, great staff. Perfect location

10/10

Exceptional

23 Jan 2026

Ioannis

Space

6/10

Pleasant

22 Jan 2026

Diala

good room slightly small but good we stayed one n ight because of the football game, limited breakfast but decent for a business quick stay

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Mia

Very clean room

Partner

10/10

Exceptional

20 Jan 2026

Phylisia

The room was beautiful and spacious! We got a complimentary upgrade too which was perfect for our stay.

6/10

Pleasant

19 Jan 2026

Jack

Lacking basic amenities, noisy and uncomfortable beds. You expect more from the Marriott name. Had many better stays in premier inns

Leisure Partner

4/10

Poor

18 Jan 2026

Steven

A few things for people to be aware of. I didnt realise there is a Manchester tax. I had to pay £2 on arrival at the hotel, this should have been mentioned on the hotels.com booking or been included in the price. We were working up at 0750 of Saturday morning by workman cracking on hammering/banging below our 5th floor room. The room itself has been poorly fitted and the bathroom had a whiff of sewage pipes. When looking out the window, the brickwork, vents and for of the building are awful. It looked like part of the side of the building was going to collapse. All highlights poor workmanship both internally and externally. The extraction vent in the bathroom didn’t work so steamed up. The room though was warm and the staff were friendly. I wouldn’t though use this hotel again.

Partner

8/10

Excellent

18 Jan 2026

AMMAR

Limited Breakfast and 2 out of 4 items finished 1 hour before the close of breakfast on both days- unbelievable

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Jonathan

Clean rooms that have kitchen facilities. Breakfast quality was poor.

Leisure Family

10/10

Exceptional

18 Jan 2026

Bailey

Rooms were clean and nicely furnished. Location was excellent. Walking distance to loads of food, coffee, and entertainment. Nice lobby and amenities as well.

10/10

Exceptional

15 Jan 2026

Gemma

Great room, very clean & spacious. Good location, short walk from centre.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Albert

Clean and spacious room. Hotel staff were nice and friendly. Nice location, close to the city centre.

Leisure Partner

4/10

Poor

11 Jan 2026

Steve

Staff on reception check-in werent overly professional. Later when dealing with a member of rhe reception staff, they were on their mobile phone the entire time.
Breakfast was over subscribed. No space.

Friends_and_family Family

8/10

Excellent

05 Jan 2026

Michael

Overall a good stay in a convenient location. Breakfast is included and can get busy, staff were quite attentive.

House keeping needed reminders to service the rooms during our stay. Many guests were staying at the hotel but only two elevators, this caused problems during busy periods. I believe the building was converted to a hotel so infrastructure was not suitable.

Business_and_leisure Partner

4/10

Poor

04 Jan 2026

Sohail

The heating in the room did not work on one of the coldest days of the year. Staff spent hours trying to reset the heating in reception. After several hours room would not heat up.

We were given a new room. The new room had an issue when the toilet was flushed, and waste water was spilling out onto the bathroom floor. This is completely unhygienic and made the bathroom unusable.

We were moved to a third room. However, this room was smaller than the original room and felt cramped. At this point, my wife had a major migraine and decided to leave, taking an Uber home.

What was supposed to be a relaxing stay was ruined.

Leisure Family

6/10

Pleasant

03 Jan 2026

Laura

Arrived to room to find someone’s dirty pair of false lashes lying on one of the bathroom shelf’s the room was quite cold and it seemed the heating was locked so wouldn’t go up any higher. We arrived after 11pm so just wanted to get the kids into bed ready for the next day so never fussed over these small things also the towel heater wouldn’t go on in the bathroom which it thing was linked to the heating controls. Breakfast was so over crowded the breakfast area is small and it was so busy no one directing people what side to que for food so people just jumping in the sausages were so dry and looked slightly burnt the beans were also like mush. We put the clean the room later on the door when we went for breakfast as we were going to get ready and head out for the day but when we returned the room hadn’t been touched. We stayed 3 nights and not once was our room seen to and no clean towels. Also there was 4 of us staying and there was only 1 pillow on one of the double beds. The hotel itself was nice and the room was spacious just a few things letting it down which could have been just because it was a busy time for them

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Matthew

We went to Manchester for new year as a family. Thoroughly enjoyed our stay
The staff were very friendly and attentive
The whole place was spotless
The rooms were perfect for three of us, had everything we needed
Would definitely stay again

Leisure Family

6/10

Pleasant

01 Jan 2026

Marlon

Staff very friendly but room was not great. Could be cleaned better and room was extremely cold, was told maintenance would come look at it but for the 2 nights we were left cold with 2 children. Other than this the stay was fine

6/10

Pleasant

31 Dec 2025

Keeley

Excellent breakfast and room was lovely. The area was very noisy however which did hinder our sleep.

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

shuoxiang

the room is a small

8/10

Excellent

15 Dec 2025

Elaine

Very good, room was perfect for the three of us, comfy beds and pillows. Staff were very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Alan

Room was exceptionally clean, staff really helpful and courteous great location

Friends_and_family Friends

6/10

Pleasant

12 Dec 2025

Phil

A rather basic feel to this hotel , the service matched the feel so I wouldn’t recommend or stay again

Business

6/10

Pleasant

10 Dec 2025

Amy

The staff were helpful. However, the cleanliness was not the best. The bed had a number of hairs on arrival on top of the bed. There was also a number of strains which were clearly seen on the bed cover. The shower tray was had black spot, which was off putting. They was also a good amount of dust generally in the room. This was around lights in the room. My mam dropped her reading tablet, when she pick it up it was covered in dust from the area. Though the location was ideal to the coop live.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Melanie

Lovely hotel and great breakfast

10/10

Exceptional

07 Dec 2025

Lisa

Beautiful room, clean and spacious with a great shower

10/10

Exceptional

03 Dec 2025

GREG

The room was perfect.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Danny

Lovely hotel and great location

8/10

Excellent

30 Nov 2025

Marian

Different set up of hotel,look like a bit of prison on TV programme porridge so it was unusual,nice big room and it was good how it had a hob,toaster, cutlery,pans

Partner

10/10

Exceptional

30 Nov 2025

Sarah

Excellent location and facilities in the room. Really impressed with the hotel - would stay again. Used ahead of a concert at the stadium, and then spent the following day in Manchester exploring and shopping: ideal location and setting.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Marlon

Great place to stay because of its proximity to city centre. Well acquainted room and friendly staff.

Self

8/10

Excellent

28 Nov 2025

Alison

Clean room, plenty room, breakfast efficient

Partner

6/10

Pleasant

27 Nov 2025

Mark

On arrival at hotel reception desk had no reservation for us. Had to call for manager who checked and said our booking was for the week after. It was a very busy reception and we were made to feel awkward and stupid in front of everyone. We asked to move to the lounge area to get it sorted as everyone was looking at us.
We found the confirmation on our phone but was told it was hotels.com who had made a mistake.
We don’t understand that as we had a message from the hotel in the morning welcoming us and asking if we needed anything or to upgrade when we arrived.
It did eventually get sorted after about 30 minutes and into our room.
The rooms were great and no problems.
On leaving the hotel though at check out the receptionist said how lucky we were to get a room after booking wrong week.
We have stayed with hotels.com a lot of times and in various countries (especially America) and have never had this problem so don’t understand Marriott’s excuse.

Partner

10/10

Exceptional

25 Nov 2025

Vincent

Breakfast menu was good. Quality of coffee was poor. Dining area a bit limited but give the option of taking it up to the room which we did

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Andrew

Nice quiet location convenient to Piccadilly Station

Partner

8/10

Excellent

21 Nov 2025

Gary

Friendly staff

8/10

Excellent

20 Nov 2025

Colin

Everything was ok view from widow could have been better. Parking was difficult.

10/10

Exceptional

18 Nov 2025

michelle

Great all round .

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Michelle

This aparthotel was a great size, modern, comfortable and was a great place to stay. Bed was very comfortable - I would stay here again.

Leisure Family

10/10

Exceptional

17 Nov 2025

Jenna

Clean rooms, well equipped and great hot chocolate.

Self

10/10

Exceptional

15 Nov 2025

thobi

Room was nice, complete with the kitchen set (but i dont think they sweeping the room)
Appreciate the free breakfast

Business_and_leisure Self

10/10

Exceptional

14 Nov 2025

Abigail

The room was clean and the sofa bed was comfy

Friends_and_family Friends

10/10

Exceptional

13 Nov 2025

Fletcher

Place was perfect me and the better half loved it we even got a free room upgrade which gave us a balcony free brekkie too 11/10 would stay again

10/10

Exceptional

10 Nov 2025

David

Great location for the Co-op Arena. Nice and clean. Breakfast was very good (it would have been excellent if they had fried eggs). Have stayed here before and will again.

Partner