Name: Britannia Airport Hotel, Manchester
Address: Palatine Road, NA, Wythenshawe, M22 4FH, GB

2/10

Poor

29 Jul 2026

imran

I stayed in this hotel and when i arrived i parked the car in parking and given the registration of my vehicle the guy put the registration into system and never ask anything.mext day when checking out i hand in the key and the juat took the key and never said thank you neither demanded money for parking eventhough it ia not mentioned in my stay to pay for property.now i have received letter to pay parking penalty. Thats redicilous

2/10

Poor

29 Jul 2026

Michael

Stayed here on the 8th May this year, after a late night flight back to Manchester. We checked in, and went to our room in the early hours, and straight to bed. At 3am I awoke to find a complete stranger had opened my door and was in our room! He had an electronic key! This was absolutely terrifying, and the following day the hotel didn't even bother to give an explanation. I am fuming, and would never use this hotel again

2/10

Poor

25 Jul 2026

SHABNAM

Was not happy with the room service bedsheets were very smelly had fly we had a bad skin conditioner next day of the service in there I did call the room service to wear them was not impressed at all

2/10

Poor

24 Jul 2026

Julia

Room was dirty and amenities in toilet was awfull .

10/10

Exceptional

23 Jul 2026

claire

Great for airport not far.

6/10

Pleasant

19 Jul 2026

Saddiya

The room smelled of smoke when we arrived even though the window was open. The room was fine and mostly clean it was fine for a night.

Checkout was at 10am and the cleaner was waiting outside the room at exactly 10am to clean it. Felt kinda rushed, personally feel that 10am checkout is too early.

The room got incredibly hot at night, thankfully there was a fan. The water on the bathroom also get incredibly hot, they have the old school mixer taps.

It's just ok, fine for a night

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Amy

Decent room for the night and well worth the price it was also clean and tidy will stay again

Partner

8/10

Excellent

16 Jul 2026

Trenna

Everywhere was clean, especially the room. The bathroom looked a little worn but was clean. The staff were friendly and helpful. Shuttle service to the airport was good. Would definitely stay there again.

Self

8/10

Excellent

15 Jul 2026

Paul

Free biscuits and great staff. Room dated but absolutely fine.

6/10

Pleasant

15 Jul 2026

Feyodor

It was ok, good location and helpful staff. Clean rooms. The reason for 3 stars is it's a little run down and quite messy out side of the rooms. Parking is also a nightmare.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Jennifer

The stay was good and the bed comfortable for the price.
The only thing I was unhappy about was the lack of access to drinking water.
It was during a heat wave
and the bottled water on site was extremely expensive.

Partner

10/10

Exceptional

14 Jul 2026

Lisa

For the price I paid I thought it was fantastic. Can’t be beaten

Self

10/10

Exceptional

13 Jul 2026

John

Hotel was very good l wouldn’t have any problem recommending this establishment to visitors who book this hotel.

Partner

2/10

Poor

10 Jul 2026

Chloe

The room was unclean, dusty and stains on the bathroom floor. Very strong smell of cigarettes in the corridor and the room itself.
Parking is first come first served so be mindful when booking as we were not able to park after a long day of travelling

Partner

8/10

Excellent

07 Jul 2026

Lena

Nice hotel 7 min away from airport. Not very modern rooms,but was a decent size (we were 3 people),clean and comfy beds. They also have bar food (a bit pricey),but very handy if you need to spend the night before your flight.
They also offer free parking.
We’ll be happy to stay again next time hour flight is very early morning.
Overall I recommend this hotel,if looking somewhere decent with reasonable price for the night.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Peter

Below average for the price had to ask for clean towels having stayed 4 nights .. staff very rude no customer service approach .. no wi fi connection/ tea coffee not replenished / had to carry up ironing board and iron although have disability issues/ one of the lifts not working / poor service all around/ not value for money at all / walls , bathroom not as clean as they should be needs repainting and more attention to detail regarding cleanliness of room and Bathroom

Self

10/10

Exceptional

06 Jul 2026

Haidar

Great place. Clean. Easy check in

4/10

Poor

02 Jul 2026

Angelia

There is absolutely NO wifi and NO cell service in these rooms. The only place we could get a singular bar was in the corner of the bathroom. This massively hurt me when checking in/getting updates about my flight. The front desk just shrugged when I told them. No help at all. The toilet seat was also broken and nearly falling right off. The only benefit was it was a good sized room. Wouldn’t stay here again, though.

Friends

6/10

Pleasant

28 Jun 2026

Ryan

Get what you pay for, okay for a short stay night before a flight

Partner

6/10

Pleasant

28 Jun 2026

anzila

Not a pleasant stay. Wouldn't book this hotel again. Staff look exhausted and fed up.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Paul

Great customer service! Makes a difference

Self

4/10

Poor

27 Jun 2026

Ahmed

Unfortunately the AC was not working in the room. It was really hot to cope. It is a highly respected hotel but no tlc from the management.

Friends_and_family Friends

6/10

Pleasant

26 Jun 2026

Reza

Bathroom was not good shower and hose was broken

6/10

Pleasant

26 Jun 2026

Emma

Booked for a quick overnight ahead of travelling through Manchester airport. The hotel is old and dated, in need of an update. The heat was unusually for the time of year and they had huge air con units in reception to help. Most annoying thing was the car park was full. Had to drive around local area to find a space. Not ideal.
It was ok for a night. Room was ok. Fan in room and tv worked.

Self

6/10

Pleasant

25 Jun 2026

yvonne

The first room the I was given was covered in animal hair. And I am allergic to dogs. So I complained and they moved me to a room the was clean but had no fan in 34°C heat. Then I contacted reception and I was given a middle size fan after, 50 minutes

10/10

Exceptional

25 Jun 2026

Jack

Enjoyed our stay

Partner

2/10

Poor

24 Jun 2026

Donatas

Really bad,cheap but aged

Self

6/10

Pleasant

21 Jun 2026

Fabrizio

1) property is obsolete in every aspect. Desperately in need of a revamp. 2) have been emailing and messaging the property for months...never received a reply. Ignored every single message I sent. 3) bed was comfortable but the room lacked chlotes storage. 4) not very clean. 5) wasted time on doing the online check in and then it does not work and I have to do the check-in at the desk

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Hendrik

Check in was good the room tidy and clean breakfast very good but a few problems with internet connection
We enjoy our stay
Will definitely stay in future there again

Partner

6/10

Pleasant

18 Jun 2026

Michael

The property is dated and the car park was full when we arrived, breakfast was poor quality and the room was average in quality

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Sarah

It’s fine for one night before a flight. Cheapest taxi to the airport was £15, pillows were rock solid and the rooms are basic but clean. The breakfast was okay too

10/10

Exceptional

15 Jun 2026

Jennifer

The room was large and very comfortable.
The restaurant was pleasant and the staff were lovely.
It is great for an overnight stay.
The airport shuttle is very expensive.

Partner

8/10

Excellent

13 Jun 2026

Aamna

Pretty much has everything you need for a short stay. Clean, neat and tidy plus the staff are super nice and helpful also in a great location at a great price.

Family

10/10

Exceptional

13 Jun 2026

Saimone

24hrs check in staff very friendly

10/10

Exceptional

10 Jun 2026

Neil

The food in the restaurant was excellent , the staff were very helpful and the location is a lovely park of Manchester and a short distance away from a famous park and a short distance from Manchester intl Airport

Business

6/10

Pleasant

03 Jun 2026

kevin

Ordered a gin and tonic for my partner
After the 1st sip noticed it tasted ‘off’ saw it was discoloured, apparently from the lemon
Bar staff refused to change it as she had drunk out of the glass !!!!’

Partner

2/10

Poor

31 May 2026

Danielle

Room was filthy and smelt like cigarette smoke, I got moved to a better room after complaining. The breakfast was also bad and the coffee machine wasn’t working on the second day. A budget hotel but without the budget price.

Self

6/10

Pleasant

31 May 2026

Kasia

Room and bathroom needs good clean or little bit of renovation. Staff should be a little bit friendly.

Friends_and_family Family

2/10

Poor

28 May 2026

T

Checking in staff Gopi and babin need to learn how to deal with customers in a polite manner and be more costumer friendly

Friends_and_family Family

6/10

Pleasant

23 May 2026

Suzanne

Funky smell in the room but other than that room was fine

Friends_and_family Family

10/10

Exceptional

20 May 2026

Gordon

Great selection of food

6/10

Pleasant

19 May 2026

Gregory

VERY basic breakfast for an expensive price

Self

8/10

Excellent

14 May 2026

Anandh

Reception staff were very helpful. Room was clean and there was no noise. We stayed in room 407. Cars were parked not within bays which made it difficult to park but don't think management can be blamed for this. I was worried on reading some of the reviews but had a good stay. Tesco express in 7 min walk.

Friends_and_family Family

8/10

Excellent

12 May 2026

Carla

Very convenient for Manchester Airport and M56. Soft comfortable mattresses. Very good value for holiday parking and pre/post holiday overnight stay. Extremely helpful and friendly staff. Thanks

Friends

10/10

Exceptional

11 May 2026

Rovie

Excellent place to stay

10/10

Exceptional

10 May 2026

Kerry

Room was spotless, staff were friendly and helpful, good selection for breakfast

Self

8/10

Excellent

03 May 2026

Christelle

Clean and polite staff.

Family_with_children

8/10

Excellent

03 May 2026

Danielle

Mostly was fantastic from staff to food to cleanliness. View not so great but only there one night. But my god the bed was terrible… So so uncomfortable could feel all the mattress springs so not a great sleep. Maybe other rooms ok ?!

Partner

8/10

Excellent

29 Apr 2026

Shola

Polite staff and good customer service

8/10

Excellent

29 Apr 2026

Gareth

Did not use any

Self

8/10

Excellent

28 Apr 2026

Manuel

Good breakfast.

6/10

Pleasant

28 Apr 2026

Noman

Need to be cleans

Friends_and_family Family

8/10

Excellent

26 Apr 2026

alex

Better hairdryer

Partner

6/10

Pleasant

15 Apr 2026

Gemma

Arrived late at night and had trouble finding a car park space. Access around the building is one way but to exit you have to go through a locked gate and you need a code - as a guest who has just arrived you don't have this info. I called the hotel 3 times whilst stuck at the gate and no one answered. Luckily a guest walked past and gave me the code. Went around again but this time went in the multistorey up a level. Be warned this car park is VERY TIGHT and not all cars are parked well. When checking in there were 4 staff members so I was pretty annoyed that not one of them answered the phone whilst I was outside. Got a room on the 4th floor. The bed was comfortable and the sheets were crisp white. The room is basic but I was only going to be there for 8 hours. It had a ripped leather chair and just didn't feel as clean as it should have been. Bathroom had hairs around and more attention needs to be in the corners. If you are a light sleeper take ear plugs as it is next to a main road and near my room was an external extractor fan of some nature. Not my first choice of hotel in the area but my other usuals were booked up. It is cheap and would suit the budget traveller. A bit more attention from housekeeping and this place would get better reviews. Didn't have breakfast or use the bar area but there looked to be plenty of seating and nice big TVs. Parking was free for the night which was a plus.

Self

8/10

Excellent

12 Apr 2026

Jason

Very convenient location.

Partner

4/10

Poor

12 Apr 2026

Dayse

A very run down hotel. We are used to staying in basic accommodation but this was not pleasant. We experience lots is negative things unfortunately, the worst being the smoke that we could smell in our room coming from the next door guests. There is definitely people living indefinitely here.The bathroom floor vinyl was Peeling off, carpet looked dirty and lots of hairs in the bathroom. I dislike leaving negative reviews, but this was an exception. The only positive was the parking.

Family_with_children

6/10

Pleasant

11 Apr 2026

Peter

Only a couple of small issues, pillows to hard. Windows had the wind howling through, breakfast was very good, rooms were clean and tidy.

Friends_and_family Family

2/10

Poor

07 Apr 2026

Lynn

We didn't come as I didn't read the reviews beforehand, I wish I had because they were hideous so we decided not to stay, a waste of £79... note to self, check reviews first.

6/10

Pleasant

07 Apr 2026

Paul

Friendly and helpful staff. Hotel a bit grotty though. Definitely needs a refurb. Rooms very tired looking. Noisy as well from motorway traffic.

Partner

10/10

Exceptional

05 Apr 2026

John

All was perfect

4/10

Poor

04 Apr 2026

Layton

Very rough

10/10

Exceptional

02 Apr 2026

emily

We didnt select breakfast

2/10

Poor

01 Apr 2026

Catherine

Arriving late in the evening the foyer was a somewhat daunting experience. It gave the impression that there could be various dubious activity going on in a number of rooms. The noise was loud all night. We didn’t get a key to our room. Big gap in door frame and we felt unsafe. Would never stay again

Partner

10/10

Exceptional

29 Mar 2026

Philip

No problem with our room and the breakfast was excellent we would stay again

Partner

10/10

Exceptional

28 Mar 2026

Colin

Breakfast was fantastic, staff were brilliant especially with my farther in law. The evening meal was also brilliant.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Rovie

Good

Self

10/10

Exceptional

25 Mar 2026

Tracy

ok.. car park very full

Partner

10/10

Exceptional

24 Mar 2026

Elaine

Great place to stay, fab rooms n good food, they also provide a shuttle to the airport with a fee, all very friendly staff, better than most of the hotels at the airport

10/10

Exceptional

22 Mar 2026

Carol

A comfortable stay, can’t think of anything that you could improve on.

Self

10/10

Exceptional

22 Mar 2026

Michael

The large, deep bathtub was excellent. I brought the wrong connectors for British power outlets, but front staff charged my phone for me there.

Self

6/10

Pleasant

21 Mar 2026

Vicky

All was sufficient.
Only booked there for car parking for airport convenience

Partner

10/10

Exceptional

19 Mar 2026

Jessica

Room was clean. Wifi was just a little slow which was understandable. Good place to stay

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

richard

It was ok. Homeless people were coming into the bar/restaurant asking people for money frequently during the evening

6/10

Pleasant

08 Mar 2026

Werner

Staff was not the most helpful.

Self

6/10

Pleasant

02 Mar 2026

Karie

First time I have experienced a 4 pm check in. At the same time check out is at 10 am. Both times are very inconvenient, especially the 4 pm check in. The place was clean. If you need your room cleaned you would have to request it, which was not an issue. Good access to transit as buses stop just in front of hotel. Front desk staff was helpful. The area is safe, as I was out walking past midnight and never felt worried.

Self

6/10

Pleasant

02 Mar 2026

Geoffrey

Hotel is cheap and you get what you pay for. One of the mugs in our room was filthy. The car park is hell.

10/10

Exceptional

02 Mar 2026

Susan

Good value for money

Family

2/10

Poor

27 Feb 2026

Hari babu

Room amenities are good but the noise from road is too loud and couldn’t sleep whole night. This is awful to start a holiday

Family_with_children

10/10

Exceptional

24 Feb 2026

John

Room clean
My burger was burnt
Staff very dry not a great welcome
Have to pay by card for everthing
Have no change for the pool table. And no chalk
Room was ok though and will use again because of price and location

Partner

8/10

Excellent

24 Feb 2026

Jahan

staff was good

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Dale

Room was basic but clean. Does the job for a stay before travelling

Family

10/10

Exceptional

23 Feb 2026

Summer

room was clean, staff were lovely x

Partner

10/10

Exceptional

23 Feb 2026

Julie

Staff were welcoming and helpful, room was lovely and clean, food was great.

Partner

2/10

Poor

22 Feb 2026

Lianne

Car parking was a nightmare as the spaces are so tight, you could only really park a mini or fiat 500! I literally was trying to climb out on to the roof! Reception staff were very short spoken almost rude.
Bedroom was very basic but looked clean.
We went to the bar to order food but the kitchen had closed (it was late so couldn’t complain) The 2 staff members behind the bar were lovely, very friendly and chatty!
However when we went to our room, a couple of doors down from us were so loud we could hear them from in our room, this was gone 11pm. We alerted reception who just shrugged and walked off! We called down to reception for extra pillows and were just told come down to reception! Then we got into bed and within 5 mins had been bitten on our legs and back! We all ended up sleeping on top of the duvet with no covers, I covered my daughter with a couple of towels! Sleep didn’t come easy probably from 5am-7am and then upon checkout the staff don’t even bother to ask how our stay was! Basically don’t bother! I’d have to say worst hotel I’ve stayed in and that says a lot!!!

Family_with_children

6/10

Pleasant

22 Feb 2026

Westley

In need of updating, but for a 1night stay it was ok.

Breakfast wasnt great, tiny plates and coffee machines were broke.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

M V

Always stay here when using Man airport. Used it b4 and after flights this time. Quick and easy checkin. Comfortable beds and everywhere always clean with toiletries and lovely towels in bathrooms. Have already booked for our next holiday in June.

Partner

6/10

Pleasant

19 Feb 2026

Sharron

.

Family_with_children

6/10

Pleasant

19 Feb 2026

Karen

Perfectly comfortable for such a short stay- bathrooms could do with a facelift.
Staff all very friendly.

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

Paul

The thermostat on the radiator in the room was broken so the room was too warm. Also the bath and shower gel was empty so had to keep jumping in and out of the shower to use the hand soap near the sink.

Shame as the parking was excellent and free, albeit there were only a couple of disabled bays.

Food was good and reasonably priced.

10/10

Exceptional

17 Feb 2026

John

Clean room, good staff, everything we needed. All good

10/10

Exceptional

15 Feb 2026

Collette

Absolutely clean staff lovely and helpful

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Tom

Room clean, good nights sleep. Will stay again.

Leisure Self

6/10

Pleasant

12 Feb 2026

Keith

Room very noisy from the road and other guests (mainly the road).

Partner

8/10

Excellent

11 Feb 2026

jo

Pleasantly surprised for the price paid & in light of the reviews I had read. The staff were helpful the rooms were clean although the carpets let the room down.

Friends_and_family Family

4/10

Poor

10 Feb 2026

Sharon

The bed was uncomfortable. The coils were poking into me. The heater was on with no way to turn it off so it was very hot. A small fan was present in the room so this was obviously a consistent issue.

Leisure Family

6/10

Pleasant

08 Feb 2026

David

Parking great, didn't use the bar or restaurant. Room was basic but functional. However, the mattresses were dreadful, cheap, very thin and each time you moved a spring popped.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Michael

Just a quick review from us at Lonely Traveler Productions after our stay at the Britannia Hotel Manchester Airport.

We found it a really practical choice for an overnight before a flight. Check-in was straightforward, the room was comfortable, and everything was set up exactly as you’d want when you’re travelling and just need things to work without any fuss.

The food was a pleasant surprise — good, hearty options and decent portions, perfect after a long journey when you don’t want to head back out again. Breakfast was convenient and set us up well for the day ahead.

The airport shuttle service was a big plus. It ran smoothly, was easy to arrange, and took a lot of the stress out of getting to the terminal on time, which is exactly what you want when you’ve got an early flight.

All in all, a solid, reliable airport hotel that did exactly what we needed it to do — comfortable, convenient, and good value for a short stay before travelling.

— Lonely Traveler Productions

Business_and_leisure Self

8/10

Excellent

07 Feb 2026

John

Nice bath and room

Business Partner

2/10

Poor

06 Feb 2026

Muhammad Saad

Very poor service and room. People were shouting and cry that is causing me to sleep. Management is very poor. I lost my keys and they were not able to help. You need to spent an hour at reception to get room as they don't know how to use system. Definately not recommended. Car park don't have enough space even if you park your park you cannot come out from car. Worst experience. Please don't spend money on this hotel as they are worthless. You will get more option on expedia. But don't go for it.

8/10

Excellent

05 Feb 2026

Esther

Staff

Self