Name: Premier Inn MAN Airport (M56/J6) Runger Lane South
Address: Runger Lane, Manchester Airport, GB

2/10

Poor

08 Jul 2026

James

I booked this hotel stay via hotels.com for 2 nights. When I got to the hotel, they said I hadn't paid anything and need to pay for the stay. I couldn't remember if I had already paid (sometimes I prepay with hotels.com, sometimes I don't), so I went ahead and paid them. Later that day, I went to check my bank statements and the hotels.com app. Both proved that I paid when I originally booked my stay using hotels.com, which meant that I paid for my one room twice. This hotel provided no help in trying to figure out what happened and would not help me get a refund.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Linda

Great location, clean and comfortable rooms. Helpful staff.

Partner

8/10

Excellent

05 May 2026

Deborah

This is not walking distance from the Manchester airport. Just a heads up. Shuttle was not running & I found out that it only runs a few hours very early mornings. So just be prepared to spend 15 to 20 pounds for a taxi ride.

With that said, great place. Needed a place to stay for about 10 hours to get a shower and nap before my next leg of an overseas flight. Also didn’t want one that charged me $250 for that privilege! Premier Inn was the answer. I love their clean neat rooms, comfortable beds, & they actually have a mirror next to the hairdryer & additional plugs for hair curlers that very few hotels honor for women! A restaurant & bar for a brew & snack. Which allowed me not to spend lots of cab money trying to find a restaurant in the limited time I had to get some zzzz in. Clean bath & shower.

Self

10/10

Exceptional

17 Jan 2026

Vishnu

Perfect place for a family trip

Leisure Family_with_children

2/10

Poor

12 Nov 2025

James

The room was fine but I would recommend against staying here. I had paid for the room ahead of time but the staff insisted I hadn’t and charged me twice. When I proved I had paid twice they still made it a nightmare to get the money back. Very dishonest.

8/10

Excellent

05 Nov 2025

Angela

Yes good service at breakfast but couldn’t find any tissue s in the room

8/10

Excellent

04 Nov 2025

Amanda

Staff was great. Room was large and clean.

Leisure Self

8/10

Excellent

01 Nov 2025

Amanda

Everything aboutvthe hotel was good. I asked for them.to call me a cab to the airport and had a lovely private hire driver, however more expensive than the black cab i had taken feom the airport to the hotel. Not sure how that works. Staff was great.

Leisure Self

8/10

Excellent

10 Oct 2025

Cheyenne

Very clean rooms, comfortable. The staff were so-so.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Frances

The rooms was fantastic, large and clean, very comfortable bed and while it is a bit 'cookie cutter' in appearance, it's what you need to get a good nights sleep before a flight. The staff were good and the shuttle rocketed me on time so can't complain. Only 'negative' thing is that the hallways near the lifts/elevators could use some updating, otherwise, great place.

Leisure Self

10/10

Exceptional

24 Sep 2025

GARY

One night

Convenient location to the airport
Met our needs

Partner

10/10

Exceptional

01 Aug 2025

James Meredith

Did the job nicely and arranged a taxi for the morning

10/10

Exceptional

03 Jul 2025

Oscar

Stayed one night at at airport arrival. It was really close to the airport which was a great plus. Check in staff was super friendly. Restaurant was closed already but they offered late night pizzas, the pizza was really good haha. Room was spacious, big bathroom, they left a handwritten welcome note which was a really nice touch. Bathroom was good and clean. THE BED was awesome what a nice night sleep. Complete english breakfast, sausages, hash, beans, eggs, coffee, the full run. Def worth it if need to stay near the airport.

10/10

Exceptional

15 Oct 2014

karen

Nice hotel clean food very good

Stayed in this hotel night before flying to Egypt very clean comfortable staff very helpfull.
Had good offer on evening meal and breakfast which where both very good

10/10

Exceptional

16 Sep 2014

bob

Pleasant and helpful staff

Stayed overnight prior to getting a flight. The hotel is comfortable and staff very friendly and helpful. Ate in the restaurant and Ali our waiter excelled with is friendliness and attention to detail he is a credit to your hotel. Would highly recommend a stay here for the airport.

4/10

Poor

09 Sep 2014

Darren

Hotel close to airport

I stayed with my wife and our 5 year old daughter.
Upon arrival I was disappointed to find the car park to the hotel to be a \"pay and display\" car park. After paying a small fortunate for a one night stay I was expecting parking to be a pre-requisite and not an additional cost. The person on reception, when challenged, simply stated, \"we don't enforce it so it is up to you if you pay or not\". Very helpful.
The room was basic but was all we needed for an overnight stay. The room was very clean and well maintained. However, the water pressure in the shower left a lot to be desired.
Brakfast the following morning was a huge disappointment. We went down to the restaurant at around 7.45am to find the hot food wasn't hot. A lady seated near us actually complained and the response from the staff member was to arrogantly shout through the kitchen door, \"have you got a probe, the food's supposed to be cold\". After checks were completed it was promptly changed (no doubt to be reheated and put back out later). The food wasn't of a good quality. The majority was soaked in fat and the rest had dried in to a solid mass.
Not great. Happy we were only there for one night.

10/10

Exceptional

05 Sep 2014

Lamia

Relaxing overnight before travelling abroad

It was a pleasant experience for all the family .we booked the family room with the 2 double beds to relax before our next day flight . The room was very spacious& clean . Beds were comfy cosy and clean.and best of all was the bathroom .staff was very friendly and welcoming .I would definitely go again whenever I get a chance .,

10/10

Exceptional

23 Aug 2014

Tashie K

Great airport hotel!

Excellent hotel right by the airport. Staff were really friendly. Room was clean. Breakfast was decent. Shuttle to the airport available. Good car park. Big room. Great pillows and bedding. Arrived late. Check in and check out were easy and straightforward. The staff were very friendly and efficient

8/10

Excellent

17 Aug 2014

gioguy

Hotel located near airport

Early overseas flight determined a hotel close to airport.
Premier inn not the closest to airport but only takes 10 min cab or hotel shuttle ride.
Fortunately, good hotel lobby bar & decent restaurant as no other convenient places nearby unless traveling out by car / cab.

3 different dinner items were tasty & bit better than expected for short stay hotel.
Expect to pay for the convenience but our food was good.
Hotel was quite busy (Friday) & service time reflected that somewhat but staff were great.

Basic but clean & spacious room.
Mattress appeared to be a foam pad type, so again, basic comfort but it's a personal preference.

All in all acceptable stay / location.

6/10

Pleasant

17 Aug 2014

Chris Ensor

1. Surprised that a hotel with five floors has only one luggage cart. 2. The coffee machine in the lobby was out of order. 3. When we ate in the hotel, two of the three draught beers were not working. 4. We understand the need to restrict the volume on the televisions, but they were so low, when we turned on the fan (it was very hot that date) we were unable to hear. 5. Since this is listed as an airport hotel, it would make sense for guests to be able to print their boarding passes. We were told we could not use the printer in the lobby.

Family

10/10

Exceptional

15 Aug 2014

Nancy

Convenient, comfortable, affordable airport hotel

Busy hotel close to Manchester airport. Friendly staff, generously sized nice rooms, good food in restaurant. A/C thermostat settings difficult to adjust. Great hotel for travellers.

6/10

Pleasant

15 Aug 2014

Betty

Basic premier inn

Booked a room for a few hours before a connecting flight, close to airport, restraunt on site. Thought that was me sorted. Nightmare checking in as reservation couldn't be found, restraunt didn't open until 5pm, (we arrived at 2 n flight back out was at 8) so no hot food, room wasn't up to standards of other premier inn' so have stayed in before. Checked out within the hour and back to airport. Highly disappointing.

10/10

Exceptional

01 Aug 2014

johnicks

Excellent stay

Spacious family room, very clean. Staff very helpful throughout stay. Ideal location for where we needed to be. Good breakfast, good selection and replenished. Would definately recommend and stay here again.

8/10

Excellent

01 Aug 2014

Verified traveler

A good enough stay.

We arrive late in the evening. They told us that there was no paper work to suggest that we needed a cot for our small toddler. This being said, they got us one put in the room right away, before we even unpacked. The room was clean and a good temperature. Did find it a little inconvenient that there was no tub to bathe our little one in...as she will not go in the shower.
Would be an ok place to stay for a night before getting on a plane.

Family

8/10

Excellent

31 Jul 2014

Verified traveler

Stayed at this convenient hotel located close to manchester airport. We'd arrived back from mexico at around 7am and thankfully the lovely receptionist had let us check in at 8am as me and my partner were both totally exhausted and really appreciated the early check in. Located about a 5-10 min drive from the airport, you do have to pay for either a taxi, or a club car to get to-from the airport which costs around £6 a time. Don't think it'd be possible to walk. Staff all very friendly at this hotel. Would stay again for sure.

6/10

Pleasant

30 Jul 2014

ray

Very average at best

Uncomfortable bed. Air conditioning not great. Paid taxi or shuttle to airport.Pay for wi fi.
will NOT stay again

8/10

Excellent

28 Jul 2014

Verified traveler

Hospitality was great as well as cleanliness. The restaurant hours where poor and. Inconvenient.

10/10

Exceptional

25 Jul 2014

PaulT

Comfortable stay

Comfortable stay in great location for airport or motorway access. Service was very good & we had an enjoyable meal in the hotel restaurant.

8/10

Excellent

16 Jul 2014

Verified traveler

Waited over one hour for food.

8/10

Excellent

14 Jul 2014

Verified traveler

Location to airport

The Premier Inn is overall a really good choice, but their hotels at Manchester airport are further away from the airport as you first think when looking on the map. It's not just across the road as a map suggests, and you can't get there on foot. A taxi ride away -- one way fare- six pounds. It all adds up if you're hoping to go to/from the airport and/or go into Manchester city centre via the train as well...more taxis required. Once we adjusted our plans not to go into the city centre and found a super, great pub within walking distance of the hotel (The Romper) we had a very good overnight stay. Just thought it was worth flagging up about the location....there are other hotels closer to the actual airport if that's important to you! but that said, we would stay at Premier Inn again .

10/10

Exceptional

09 Jul 2014

John

airport hotel

great hotel near enough to the airport but not so near as to hear aircraft noise.
food was excellent & the bar had three or four bottled real ales available if draught beers don't appeal.

10/10

Exceptional

08 Jul 2014

deana

Close go airport. Very helpful staff.

Stayed 2 nights before taking my son to soccer camp. Big room, good restaurant on premise. Staff was VERY kind and helpful

10/10

Exceptional

24 Jun 2014

sally

Nice hotel close to airport

Chose the hotel due to the location for the motorway and the hospital we were visiting. Shame you had to pay extra to park

10/10

Exceptional

23 Jun 2014

Reece

Conveniently near airport

We needed to check in at 4:30 am and there were no problems at all with this.

They discounted the price of breakfast as it was nearing 10:30 am and there 'wasn't much left' there was still a huge choice of delicious full English breakfast items.

Lovely hotel!

10/10

Exceptional

20 Jun 2014

alysha

Great

Very clean and tidy would definitely stay here again in

10/10

Exceptional

17 Jun 2014

dmccourt

Excellent Service and would definately use again

Hotel is spotless and check in is seamless. Room is comfy and well presented. 2 things let it down, the Aircon that decided to switch on to heating in the middle of the night and the little green LED's from carbon monoxide detector that turn your room into a spaceship at night! Didnt get a wink of sleep, but as with any Premier Inn the offered me a full refund as both issues are common apparently. Breakfast was OUTSTANDING!

4/10

Poor

12 Jun 2014

Verified traveler

good overall hotel

Nice welcoming staff, everything nicely set out.
Unfortunately my room was directly above the reception and adjacent to the lifts so i could hear a reasonable amount of noise through the night, music and general chat in the reception, taxis dropping off/picking up(engines running) and could always tell who got in/out of the lift with a suitcase.
I was slightly disappointed with the bed comfort, i was expecting a lovely soft mattress as the adverts advertise, it wasn't!
Food was great and service and the staff were fantastic!
For a one night cheap stop over it was fine, if i was stopping longer i'd be looking elsewhere.

8/10

Excellent

11 Jun 2014

Verified traveler

Bed was good

Handy for airport

8/10

Excellent

06 Jun 2014

Heidi

Premier SOUTH

There are two Premier hotels side by side. We were in Premier South, and it was pleasant. Extremely busy... but surpisingly quiet. Parking was 5 pounds payable on site... Beds were a little hard, but the rooms were quiet and clean. Priced the same as onsite airport hotels, which is probably the only negative. Would recommend.

Family

8/10

Excellent

03 Jun 2014

Jude

Night before the Flight

No complaints about the room. Had a really good night a sleep. However, having decided to have our evening meal at the hotel, the service let it down. No complaints whatsoever about the quality of the food but unfortunately the service left a lot to be desired. We were asked by reception at what time we would like to eat and we we were seated at the right time. However, we then waited 45 minutes for our meal to arrive. When I questioned why we were waiting so long, I was informed it was because we did not order a starter! The couple at the adjoining table waited more than an hour. They had ordered a starter share!! The waitress said they were unusually busy. Just not good enough.

8/10

Excellent

02 Jun 2014

Megan

Good airport hotel

Very convenient for getting to the airport, about a 5 minute drive in the shuttle. It cost £3 per person each trip. Comfortable, clean room and bed. Did not have breakfast. Was a little noisy as you could hear people in the corridor but did not disturb our sleep. Good choice for staying near the airport at a good price.

8/10

Excellent

01 Jun 2014

Antje

Good value for the price!

Everything was ok and we had a good night¨s sleep and a breakfast that took us through most of the day. Lock of the bathroom door was broken but got fixed. Good value for the price.

8/10

Excellent

28 May 2014

Kevin

Nice size room, quiet considering close to airport

2nd stay in the last few months while visiting England, close to airport, convenient for car rental return to airport location (Rental Village). Staff very friendly and helpful, will stay again in August the night before my return flight back to the USA. easy access of the M56

10/10

Exceptional

26 May 2014

emma

great value airport hotel

Reasonably priced, comfy beds, just be aware you need to pay £10 for a round trip shuttle to the airport, its not on site, so after you pay that, others may be cheaper

Family

10/10

Exceptional

25 May 2014

Andrew

Excellent

A good overall experience, prior to a long haul flight.

8/10

Excellent

23 May 2014

David

Excellent hotel for stopover before flight to USA

The hotel was perfect for our needs at Avery reasonable price. Check in was rapid and friendly. The room was clean and comfortable.

8/10

Excellent

22 May 2014

Verified traveler

Handy to fly home the next morning

Great hotel, but the beds were not comfortable, very hard.

8/10

Excellent

07 May 2014

Rich

Good value, pleasant stay.

All the staff, without exception, were helpful, friendly and eager to please. The hotel and room were spotless throughout. Everything is clearly focussed on the needs and comfort of the guests. But motorway noise can affect rooms at the rear of the building.

6/10

Pleasant

03 May 2014

Verified traveler

Bad room, good service

Room was too hot, and a noisy broken rooftop ventilator kept me up a lot of the night, however the staff were very helpful and offered a refund without me even having to ask

10/10

Exceptional

24 Apr 2014

Verified traveler

Enjoyable stay

Comfortable and well run motel. Helpful staff in Reception and restaurant.

10/10

Exceptional

23 Apr 2014

Tagn

Quiet, clean rooms and pleasant staff. Excelent hotel to stay in near the airport.

Family

8/10

Excellent

21 Apr 2014

Verified traveler

Reasonable Priced Hotel 30 walk from Train

The walk to the hotel was further than expected as the only direct route from the hotel is via an obscure exit in T3.

The staff were helpful and friendly and were happy to arrange a taxi for our 06:15 departure as the bus service was limited at this hour.

Family

8/10

Excellent

18 Apr 2014

Jojo

Ugly on the outside, cosy on the inside

Stayed here before flying out of Manchester airport. Rooms were clean, staff were courteous,though restaurant staff were overworked as it was busy. A pleasant stay overall.

8/10

Excellent

09 Apr 2014

Brucebones

Convenient

Nice hotel, very comfy bed. Close to airport, maybe a mile away, limited free wifi in the hotel, it does the job, the car park is very cramped, the spaces barely seem big enough for some of the cars, although several cars were parked badly in the bays..

8/10

Excellent

05 Apr 2014

Verified traveler

Hotel and restaurant are good.

Not close to the airport so you can take a bus, but only if the driver stops for you since there is not an official stop for the hotel. A taxi is probably best. A shuttler is available to the airport.

8/10

Excellent

29 Mar 2014

Denis

Great place very near the airport

Very friendly and helpful staff. We had a great stay and an excellent meal

10/10

Exceptional

27 Mar 2014

Mellor

Good location

Stay was great will be booking each time we fly much better than getting up 4 am to drive down staff lovely ,room spotless ,bed comfy .

Partner

6/10

Pleasant

12 Mar 2014

Tenerife bound

airport hotel Manchester

Comfy beds, hot water, clean sheets, no one told us that the dining room was closed. So breakfast was continental only served in a small conference room.

8/10

Excellent

05 Mar 2014

Verified traveler

Nice Hotel. Good Value

I enjoyed my stay. Staff was courteous. Good Value

8/10

Excellent

02 Mar 2014

Bri

Bedroom amenities

Pity about the washbasin being IN the bedroom, and NO towel rail to go with it. But I understand the hotel is a conversion from another earlier hotel group, so maybe this will be addressed sometime.

Partner

8/10

Excellent

27 Feb 2014

Heather

Decent for the price

My room was quite clean but there was a musty smell in the room that was quite strong. Whilst all the staff was friendly, I was a single female travelling with a lot of baggage and not once did a single hotel representative offer to help me as I struggled with three large suitcases and a piece of hand luggage. It would have been nice if someone had even offered to hold the door... Overall, it was decent enough for the price but I've stayed at the one across the street (North) and I preferred that one.

10/10

Exceptional

22 Feb 2014

mandy

good hotel perfect for the airport

needed a hotel near airport so ideal for that getting there from the train station not so easy the hotel is comfortble clean and the staff good easier to get to the airport with the shuttle bus from the hotel

8/10

Excellent

20 Feb 2014

AllanH

Good stop over for the airport

Found it no problem with the GPS. There are two Premier Inns at this address so make sure you know which one you are booked into. Staff were friendly....I arrived at the start of half term so the place was jumping! Was told I had a 40mins to be served dinner so got the staff to book me a table at the other hotel across the road which they did without any fuss, and a 3 minute walk later I was sitting down. Dinner was good, staff were pleasant. Room was spacious and bed comfortable. Didn't do breakfast. Would use it again for airport travel....would think twice if it was a romantic break unless you are a plane spotter! :-)

10/10

Exceptional

20 Feb 2014

Write

Enjoyable for an airport stay

It's a basic hotel, at a basic price. It's the McDonald's hamburger of hotel chains - you know exactly what you are going to get. A clean room, comfy bed, basic food, and nice staff. I've stayed here before and will stay again.

10/10

Exceptional

19 Feb 2014

Verified traveler

The Hotel fitted the bill for one night.

The room was very comfortable. The only draw back the staff who were on duty for breakfast were late. It was a very rushed breakfast as planes do not wait for people who are late.

Partner

10/10

Exceptional

10 Feb 2014

Verified traveler

Not what I expected. Far better!

Super room, newly furbished perhaps. Very modern feel to it. Staff very helpful and friendly. Comfortable stay.

10/10

Exceptional

10 Feb 2014

Phil

Overnight airport stay

Excellent hotel for the price

8/10

Excellent

08 Feb 2014

Laura

Hotel close to the airport

Staff were excellent and very friendly. Low stress at check-in!

2/10

Poor

06 Feb 2014

Verified traveler

Noisy, got no sleep.

We were given the room above the kitchen, could here pots and pans clanking, staff singing and listening to the radio until 2am. Then breakfast started at 5am! Did not sleep all night!
Staff were really nice and friendly but would not stay in that room again!

6/10

Pleasant

02 Feb 2014

Kev144

Ok but nothing more

Am normally a fan of Premier Inn's but this was nothing more than average compared to others.The big thing going for it is location but the room wasn't great-it was freezing cold when we arrived- for some reason the air conditioning had been left on full blast and also having a sink in bedroom separate to the shower and toilet is quite frankly a stupid design.If you want somewhere to stay before or after your holiday then then there are other choices-this wouldn't be my first!!

10/10

Exceptional

27 Jan 2014

Gromet

Excellent Stay

Hotel was clean comfortable and conveniently located for the Manchester Airport.

10/10

Exceptional

23 Jan 2014

Phil

If I had a negative comment it would be that the restaurant was closed at lunchtime for some reason that wasnt explained prior to my stay.

8/10

Excellent

21 Jan 2014

SS

Comfy Room

Stay was very good, reception staff very helpful and informative. Use the bar and service for drinks and food was quick. Only down side was on arrival at train station (evening) that there was no premier inn shuttle service at that time in the evening. My reason for booking with you was that your web site stated shuttle service, possible you need to make your shuttle service times more aware for potential customers. Overall it was a great stay.....many thanks

8/10

Excellent

13 Jan 2014

Fanghu

It's good and close the airport.

I think it's normally ok.This hotel doesn't provide shuttle from Manchester Airport to the hotel, but I saw the shuttle timetable in the Airport and the hotel asked me take a taxi when I told it I am waiting for their shuttle.

10/10

Exceptional

01 Jan 2014

Faz

Excellent

Excellent hotel

10/10

Exceptional

25 Dec 2013

Dave

Stopover

Ideally placed for overnight stay before early flight back to Spain

8/10

Excellent

19 Dec 2013

Cheryl

Great place- close to the airport, very clean and well maintained. Only 20 minutes free internet daily, then you have to pay. But that was the only downside.

6/10

Pleasant

16 Dec 2013

phil and Lidi

comfy but impersonal

bit disappointed at the fact that we had to take a taxi to the airport due to the fact that the site showed it to be under a mile which we would normally have no problem walking after breakfast. There should be a shuttle service gratis.Probably not going to be a hotel to remember . Had nothing memorable really.

10/10

Exceptional

14 Dec 2013

Verified traveler

Best premier inn that I've stayed in

Suprisingly quiet even with a room next to a lift.
Very good place to stay when travelling from manchester airport.

10/10

Exceptional

21 Nov 2013

Westy1

Fabulous!

I wasnt expecting too much from this hotel but it exceeded my expectations for a premier inn. Staff lovely at check in, room very large and beds huge and comfortable. Also very modern bathroom. Very close to airport so was ideal for arriving on a late night from spain. Didnt have breakfast so cant comment but would stay here again, definately.

10/10

Exceptional

17 Nov 2013

Kevin and Sharon Grew

A quiet hotel ideal before the stresses of flying

One of the very best stays we have had in the UK. Fabulous night sleep, expected it to be noisy next to the airport. Great fully proved wrong. Had the meal deal, 3course dinner with a drink, and breakfast. Extreme good value and excellent food. Definitely going back whenever flying out.

4/10

Poor

15 Nov 2013

Lois

Premier prices is more like it

We won't stay here again and if I had read all posted reviews we wouldn't have in the first place. The shuttle isn't free folks! You are better off getting a taxi if there are more than two passengers going to the airport as the shuttle charges per person. The restaurant staff was either friendly or competent... You can't have both, sorry. So a very nice waitress will get you half of your order in 60 minutes if you like to dine separately from your party. You pay a hefty charge per day and per DEVICE for wifi. By the way in our travels over Great Britain this was the only hotel that charged guests for Wifi access. Save your money and stay elsewhere.

10/10

Exceptional

14 Nov 2013

lucy

convenient for early flights

this is my first time at Premier Inn
The Manchester hotel was reasonable and provided a quiet and comfortable nights sleep.
The airport shuttle took 15 mins and left every half hour.

10/10

Exceptional

14 Nov 2013

Susan

Excellent staff made that difference

We travelled up from Dorset to attend a wedding and from the moment that we arrived, the reception staff could not have been more helpful. Excellent service on 8th and 9th of November. Bedroom was large, clean and comfortable. Strange having the washbasin in the bedroom rather than with the shower and loo we thought. Very good quietness policy the the hotel- pity people didn't keep it up outside reception because our bedroom was directly over the entrance and we could hear noise of people coming and going and smoking outside. Breakfast very good. Food hot, and on the Sunday morning one of the waiting staff brought my fried eggs out when I wanted them. Would stay again if up on another trip.

10/10

Exceptional

13 Nov 2013

Lindylou

Clean!!

The first thing I look for in a hotel is the cleanliness and this certainly was!! Surprisingly I couldn't hear the planes flying over being so close to the airport. The staff are very friendly and helpful, definitely worth the money and I have no complaints. I definitely will be using this hotel again for future holidays away :)

10/10

Exceptional

12 Nov 2013

[email protected]

comfy room

good all round.

6/10

Pleasant

06 Nov 2013

liza

stay once and pay twice with free brekky

Most staff were excellent and Steve was particularly kind, but there were problems with the booking procedure. A young relatively inexperienced male staff member at reception assured us we had not paid for online bookings, so we paid (again), but later (with a more experienced receptionist) we found that a second online booking done at the same time on the same site as the first was indeed paid for, in accordance with our understanding. This was not a situation which gave us confidence in Premier, caused some inconvenience, and detracted from the enjoyment of the stay. In addition, I paid for a minimal croissant and coffee breakfast, but the waiter whispered to me that no-one would notice if I ordered hot food like my friend. Is that the way to run a business?

8/10

Excellent

05 Nov 2013

RS

Great Value.. Good Location

It was a short stay, but the service was good & the food in the restaurant was really great. I enjoyed my short visit.

4/10

Poor

04 Nov 2013

Jo

Overall A Disappointing Experience

No phones in rooms. Dirty laundry bins up and down the corridors. Staff unhelpful except for restaurant staff who stayed and talked much too long. Mirror not in bathroom. Hair dryer not in bathroom. Four or five channels. Vending machines limited choices and no other food around unless the Bistro, and then not until 5pm. Overall, a Disappointing day and night at your hotel.

8/10

Excellent

04 Nov 2013

Brandon

5 minutes from the airport

Checked in around 10pm and were greeted by friendly staff that checked us in and signed us up for a shuttle ride at 5:30am the following morning. The room was comfortable, clean and was perfect for a rest before an early morning flight. When we woke up the next morning, we came downstairs to find our shuttle driver waiting for us. He helped us with our bags and got us safely to the airport for our flight. Overall, I wouldn't hesitate to recommend this hotel to anyone needing a place to stay before or after a flight.

6/10

Pleasant

01 Nov 2013

Tony

Convenient for airport

Watch out for there being two Premier Inns right across from each other. It was pouring with rain and typically I picked the wrong one first. Hotel was OK and good for airport as we had an early flight. Hotel got me a taxi at 7.00am which I had booked but wasn't there. They called and it showed up in 5 mins. 6 pounds to terminal 3 with wife and 2 kids plus 7 bags. Room was OK, no clock was a pain. Made me keep waking up and checking my phone so as not to miss flight.

Family

8/10

Excellent

01 Nov 2013

Verified traveler

Enjoyable dinner and breakfast.

Did the job as we were flying home from Manchester airport next day. A problem was that heating regulator had been damaged and fell off wall when touched. It was after 10.30PM, were in PJs and so too much hassle to contact desk. However, wish we had, as room was too hot for sleeping well. Told desk next day and told they could have provided a fan but that would have been a noisy solution. There was some road noise from the busy road which wasn't a problem for us but might be for others.

10/10

Exceptional

31 Oct 2013

Verified traveler

Good hotel close to airport with shuttle service.

Reception staff very polite and helpfull. The meal that I had was quick to arrive, well presented, and delicious. The room once again was cleen, tidy, and comfortable as always with your chain, even down to the shuttle service.

8/10

Excellent

30 Oct 2013

Traveldoc65

Fitted the bill for an airport hotel

Fitted the bill for an airport hotel.Fast efficient check in and check out.Rooms were comfortable and clean and no hotel noise.Aware of some traffic noise from the M56 but not intrusive.Onsite parking was an additional charge.Breakfast was served from 5.30am.5 minute drive to Jetparks without requiring to go back on the main road.Airport transfers available for an additional charge

8/10

Excellent

29 Oct 2013

Bev

Nice hotel near Manchester airport

Friendly staff, great position close to the airport. Nice big family room and reasonably priced food.

8/10

Excellent

26 Oct 2013

Sarah

\"Quiet Area\" not observed by other guests

No phones in rooms, but were allowed to use desk phone. Graciously moved to 2nd room, when 1st room in \"Quiet Area\" was not quiet. Staff polite and helpful. Restaurant was pricey. \"Free Wi-Fi\" was not working and this was inconvenient for us.

6/10

Pleasant

24 Oct 2013

sharon

Near airport but not walkable

Comfortable and clean. Charge car parking fee and wifi limited to half hour. Charge airport transfer at GBP3 per head.

8/10

Excellent

15 Oct 2013

millzee

very handy

After a long day and flight the Hotel was very handy and comfortable,only 2 teabags in room but fantastic breakfast more than made up for it.Thank you.Pat and Mary.

8/10

Excellent

07 Oct 2013

Verified traveler

Wonderful!

A most enjoyable stay. Very helpful staff. Very convenient for the airport. Shuttle service an added bonus! Will return.....

8/10

Excellent

07 Oct 2013

frequent flyer

value for money

The hotel was warm and comfortable. Well worth the money. Only downside would have been nice to have another food outlet on the site.