Name: Clayton Hotel Manchester Airport
Address: Outwood Lane, Manchester, M90 4HL, GB

10/10

Exceptional

04 Aug 2026

Susan

The hotel is very nice
Staff are very helpful
The room was clean and comfortable

10/10

Exceptional

04 Aug 2026

Anne

Very pleased with hotel. Would use again. Great situation for travel access.

10/10

Exceptional

03 Aug 2026

davide

Luckly all went as expected

8/10

Excellent

02 Aug 2026

Kay

Nice hotel friendly staff bar was a bit expensive

10/10

Exceptional

02 Aug 2026

Mrs Julia

We always stay here Great Staff , Great Service and the Meals are Great too. And you have the added service of being picked up from the Train Station or the Airport and Dropped off too never having to wait too long either for your drop off.

8/10

Excellent

02 Aug 2026

Paul

Hotel was good, price for the stay was fine.

Hotel parking made the stay expensive. Would choose other options in future as there are other Manchester Airport hotels that don’t charge this overnight parking. Our car was parked for approx. 8 hours and this cost us £30.

Do your research before opting for this hotel if this is an issue.

10/10

Exceptional

02 Aug 2026

Maria

Further away from T2 than we were led to believe but it is a first class stay 😁

8/10

Excellent

01 Aug 2026

John

Main benefit was proximity to the airport

8/10

Excellent

31 Jul 2026

Martin

X

10/10

Exceptional

31 Jul 2026

David

Nice, helpful friendly staff and a lovely clean room

2/10

Poor

30 Jul 2026

Alejandro

cleaning ladies are horrible and liars!!!!

10/10

Exceptional

30 Jul 2026

Victoria

Great location, food great, staff very attentive and friendly

8/10

Excellent

30 Jul 2026

MICHAEL

Everything was fine and great value for money. The only point to be aware of is that some rooms do not have air conditioning and on a hot evening in July was markedly uncomfortable.

Only a heater in the room.

I could have requested another room but as It was only a one night ore-flight stop, we managed accordingly.

Overall, very good value and would certainly recommend 👍

8/10

Excellent

30 Jul 2026

Melanie

Great for overnight stay before early flight

Friends

10/10

Exceptional

30 Jul 2026

Oluwatofunmi

Overall great stay, beautiful hotel. Helpful staff and great location

10/10

Exceptional

30 Jul 2026

KAREN

A quick 8 minute walk from the train station to the hotel it is ideally placed as a quick stop before flying. The room was a good size very clean and well designed it had everything we needed and more for our one night stay. The shuttle bus to the airport was an added bonus in the early morning. Staff member on duty was lovely.

10/10

Exceptional

29 Jul 2026

Christina

Clean room, quick easy checkin

10/10

Exceptional

28 Jul 2026

paul

Great choice as an overnight hotel before or after a trip.

The included shuttle to and from the terminals and railway station gives it accessibility for those who are unable or unwilling to walk distances.

The bar is spacious and the restaurant is generally quieter for dinner.

Staff are always helpful.

2/10

Poor

27 Jul 2026

Lisa

The location, check in experience, room and shuttle were all fine. What let’s this place down is the bar and restaurant,

Staff are passive aggressive, service is awful and it is just not bit enough for the size of the hotel so staff are over worked and pissed off. Takes ages for drinks and food to arrive, orders going to wrong tables and is generally chaos. It felt stressful and noisy going in there so just avoid the bar and restaurant.

4/10

Poor

27 Jul 2026

Paul

Definitely needs air con a big miss and a deal breaker for next year

Partner

8/10

Excellent

27 Jul 2026

Alastair

The reception staff at this hotel never seem happy or smile. The staff in the restaurant were helpful. The air con in the room did not work.

Friends_and_family Family

10/10

Exceptional

27 Jul 2026

Vivek

Parking is very expensive and not included in hotel pricing. We paid £30 per night.

Hotel staff are excellent and very helpful

2/10

Poor

26 Jul 2026

Vincent

Worse night sleep ever, noisy guests i corridors, doors slamming shut, walls paper thin, could here someone vomiting early hours. Staff in corridor with two way radio on full blast in early hours of the morning. Would not stay here again

4/10

Poor

26 Jul 2026

Brian

Not to a four star standard. Incorrect room at booking and took an hour to resolve. Carpark was much too expensive. Room was in state of disrepair. Dinner in the restaurant was very poorly managed.
I would not stay in this hotel again and would assess it closer to a two star.

10/10

Exceptional

25 Jul 2026

Claire

Great location, and lovely room

8/10

Excellent

25 Jul 2026

Carmel

Good hotel to stay overnight before early flight…free shuttle bus very helpful

2/10

Poor

25 Jul 2026

Gemma

I booked to stay here before an early flight at Manchester and booked a room for 3
When we checked in the room had been set up for 2 (2 towels, 2 bottles of water etc) so we called reception to request more which never arrived
The air conditioning was also not working and we phone to complain and i also went down to reception to complain but nobody ever came to look. They did bring a fan after an hour by which point it was 10:30 even though we told them we needed to be up for 3:45 for our flight
The room was like an oven so i got zero sleep. I would have had more rest having slept at home and travelled in the morning
Absolutely appalling experience and made the start to my holiday stressful and exhausting

4/10

Poor

24 Jul 2026

Samuel

Shower did not work.
Checking in was chaos.
Staff a little rude.
Gym closed.

8/10

Excellent

24 Jul 2026

Janice

Restaurant was disappointing food and staff!

10/10

Exceptional

23 Jul 2026

Rio

Faultless stay just what you need to start your holiday

10/10

Exceptional

23 Jul 2026

Emma

Quick and convenient check in. Everything in the room was great

8/10

Excellent

23 Jul 2026

Ian

Travelling from rural Scotland I found food and drink quite pricey. Check in and check out were achieved through digital screens, no personal interaction.

Close to Terminal 3

6/10

Pleasant

23 Jul 2026

Susan Elizabeth

The rooms were 5* as were the reception staff and the shuttle service. But, there was a major issue in the bar. We had a toddler and a 5 year old who were starving at 9pm but had to wait over an hour for food we’d ordered and ages for drinks. Everyone in the bar was complaining. I felt sorry for our waiter who was fighting a losing battle. It was complete chaos and really let the hotel down.

6/10

Pleasant

22 Jul 2026

Victoria

Bar food and drinks very overpriced

10/10

Exceptional

22 Jul 2026

ALAN

Fast service for lunch - good food - a bit expensive

4/10

Poor

22 Jul 2026

Paul

Very disappointing stay. The room was dark, dingy and dusty, with hairs left in the bath on arrival. The hotel feels like it hasn’t been updated in 20 years and is in desperate need of refurbishment. I waited over 20 minutes for the airport shuttle before giving up and making my own way to the airport. Breakfast also looked very unappealing, so I skipped it. Unfortunately, I wouldn’t stay here again, even if it were free.

8/10

Excellent

21 Jul 2026

Paul

From our previous stays to the most recent one. The rooms have become dated and in need of some attention. The food and drink prices have risen quite a bit. I am seriously considering choosing a different hotel on my next holiday.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Lowri

Clean and modern room. Bar/restaurant area was clean and staff were friendly. 20% off food and drinks was a bonus. Ideally located to the airport and offered a shuttle service 24/7!!

Partner

10/10

Exceptional

20 Jul 2026

PHILLIP

Love the free bus to air port.

Train was cancelled Clayton was closest hotel

Had a great meal

Great staff

Partner

10/10

Exceptional

19 Jul 2026

Rebecca

Great, especially with the shuttle bus to use as well

Family_with_children

6/10

Pleasant

19 Jul 2026

Malcolm

Nice clean room but bar and restaurant prices way over the top

Partner

6/10

Pleasant

19 Jul 2026

Mei Yan

We arrived later than expected because our train was delayed. The receptionist was helpful and provided great information about our stay. However, once I was in the shower with my hair and body already wet at 1200am, I realized both the body wash and shampoo bottles were empty. I had to get dressed again just to inform the front desk and wait for refills. The staff member was helpful and quickly came to fix the issue, but I feel this situation was entirely preventable

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Joseph

It was all fine except error on the room heating which meant the room was very hot, also some of the lighting in the car park was broken, so was quite dark, we walked over from Terminal 2 in the dark and it wasn’t the easiest walk. Other than that seemed ok.

10/10

Exceptional

19 Jul 2026

Sophie

Lovely clean and comfortable room. Huge TV (perfect to watch England beat France 6-4!!). Food was lovely in the restaurant too. And free transport to the airport was a bonus. Warning you'll be charged for drop off over 5mins by external parking company, keep a track of your time as the machine doesn't stamp exit time.

Family_with_children

10/10

Exceptional

19 Jul 2026

Elizabeth

Missed x2 free shuttle buses as they were for cabin crew only so instead of waiting 20 mins had to wait 40 mins but superb on the whole

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Robert

Overnight stay was ok.

Partner

10/10

Exceptional

19 Jul 2026

Manjit

Great hotel and very convenient for early flights from Manchester.

Family_with_children

6/10

Pleasant

19 Jul 2026

Nigel

No air con, dated bedrooms.

10/10

Exceptional

18 Jul 2026

Nia

The room was clean and perfect location!

Family_with_children

8/10

Excellent

18 Jul 2026

Neil

Short overnight stay - very convenient

10/10

Exceptional

16 Jul 2026

Michelle

Great location, modern hotel, great shuttle service to terminals

Friends_and_family Family

8/10

Excellent

15 Jul 2026

JULIA

Stayed several times. Love the hotel but tge coffee sachets in the room are awful. Just our opinion. Sorry

Partner

10/10

Exceptional

15 Jul 2026

Kristine

It was great having the shuttle to the airport & came quite frequently.
Good choices at breakfast but a little expensive for seniors or light eaters.
Service in restaurant a little different to us. We had 3 or 4 servers & was never sure who'x attention to get if we had questions. Our original \"waiter\", seemed to dissappear (dinner break??) Then, how to pay bill?
Food was excellent.
My main disappointment was the response to emails. NONE. I had left some meds in my room, my phone wasn't working, so I sent emails to clayton airport hotel, manchester.
Once I got my phone working, I called & they gave me a different email to contact housekeeping. Once again no responce. Surely, someone monitors these email sites & even just an acknowledgement would have been appreciated

Family

8/10

Excellent

15 Jul 2026

Markku

Hotellissa on kaksi osaa, vanha ja uusi. Huoneemme, joka oli vanhalla puolella, oli hieman jo kulahtanut, mutta aivan siisti. Vierailumme sattui hellejakson keskelle, joten huone oli melkoisen kuuma. Seuraavalla kerralla pyrimme varmistamaan, että huone on hotellin uudessa osassa, ehkäpä siellä huoneissa on myös ilmastointi ja viilennys?
Aamupala oli hintansa arvoinen.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Lesley

A good choice for those travelling to the airport by public transport … ad only a short walk from the transport hub.
Regular shuttle from the hotel to all terminals

Partner

6/10

Pleasant

14 Jul 2026

George

Room smelled of urine, not a great experience at all. Poor

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Val

I love staying here before a flight and also on my return from a long haul. Love that you now get an email to say your room is ready even before time. Big comfy clean bed and spacious too. Only complaint is not enough of those delicious biscuits on the hospitality tray haha

10/10

Exceptional

13 Jul 2026

Sameena

Lovely hotel, very clean , the hotel staff are brilliant very friendly and helpful and go over and beyond to help you, this includes the courtesy bus shuffle drivers. Food was lovely and breakfast was nice.. The only downside was our bathroom sink had a big chip in the bowl, and no air conditioning in the rooms .
I would definitely stay here again

Partner

6/10

Pleasant

13 Jul 2026

Rhian

Check in was easy did it at a kiosk, finding the room a little harder but that might have been me being stressed dragging so many cases with me. The room was clean and straight but things felt a bit grubby like the carpet and curtains. I called for a fan and it came very quickly, he then went and got us a 2nd as it was a large room and very hot. There was a lot of noise from above at 11pm which made sleeping difficult it sounded like someone rearranging furniture. Check out was easy and a short wait for the shuttle bus which was a little chaotic because of a large group of people flying together but the driver was very helpful and kindly helped with the bags. I would stay again at the price I paid but if it was more I would stay at the raddison again.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Maurice

Good hotel close to T3
Staff helpful
Sound insulation in room needs improving
Air con quiet and affective

Partner

8/10

Excellent

11 Jul 2026

Sylvia

Good hotel with free shuttle to and from station terminals etc . Just expensive for food . Either take goods with you or eat before arriving

Partner

8/10

Excellent

11 Jul 2026

Olivia

Online check in made it very fast and efficient. Good to have shuttle bus to terminals and train station. No aircon.

Friends_and_family Family

2/10

Poor

11 Jul 2026

Irwin

Was such a poor experience we decided not to stay there when we arrived back in Manchester as originally planned. We drove back to Glasgow arriving home at 5AM rather than stay. I think that says it all

Partner

4/10

Poor

11 Jul 2026

Simonelli

No fan or AC in my room- only a very small window that opened to the hotel entrance which had constant traffic, conversations, and jet fuel fumes.
Very poor sleeping conditions.
The dining and shuttle services were very good.
Self check-in is a poor choice for tired guests with questions.

Partner

6/10

Pleasant

11 Jul 2026

Ben

Not a great stay this time. Booked a family room. Only 1 biscuit and 2 bottles of water for 4 people. Room not very cleans, shower curtain filthy, floors hadn’t been cleaned.

6/10

Pleasant

09 Jul 2026

Alan

Only stayed overnight and left at 4am. The airport shuttle was spot on .

Partner

10/10

Exceptional

09 Jul 2026

paul

Just a great hotel to stay at before or after a flight. The included shuttle bus is convenient and runs from terminals and railway station.
Bar and restaurant are always lively with good standard of food.
Staff are always helpful.

Partner

10/10

Exceptional

07 Jul 2026

John

Worked out very well as I needed to catch an early morning flight. Hotel a few hundred yards from Terminal 3.

Friends_and_family Friends

6/10

Pleasant

07 Jul 2026

Susan

Ordered fish and chips in the bar. After a long wait fillet of cod cassoulet arrived! Waiter apologised but implied I was wrong but he had repeated fish and chips when I ordered. Another long wait and battered fish which was quite dry, chips, mushy peas and tartar sauce that had been around a while arrived. A waste of £21 really

Self

2/10

Poor

07 Jul 2026

Jade

Rooms were poorly organised based on check out times. Despite not needing to leave the hotel mid morning we were placed in a room directly opposite the elevator, all guests leaving and arriving all night woke us all night long. The entire point to take the stress out of longer travel was to book a hotel.
Stain on bedsheets.
Bathroom amenities were not organised correctly - body shower gel was above sink and hand wash was in shower making it difficult to shower.

6/10

Pleasant

06 Jul 2026

Melinda

The hotel was clean, staff was friendly, food was good, and location was convenient. Our only complaint was that although it was advertised as air conditioned, it wasn't working and we were traveling during the heat wave.

Family

8/10

Excellent

06 Jul 2026

Valentina-Cătălina

The staff from restaurant should improve, the lady how was serving us she was on rush to take orders and close the bills to go home. She almost dropped my food on the table just because she was rushing

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

Hazel

Good variety of food at breakfast, staff attentive.

Self

8/10

Excellent

05 Jul 2026

Ashley

Fantastic airport shuttle with very friendly driver. Hotel room was very warm (Aircon didn't really work) and a bit tired. Food in bar was nice but service was awful. No attention, delayed responses and seemed a bit distracted. Breakfast was wonderful with very helpful and friendly staff members.

Partner

10/10

Exceptional

05 Jul 2026

SARAH

Very nice staff, room sink was a tad grotty

Partner

10/10

Exceptional

05 Jul 2026

Megan

Jennifer was a stand out member of staff for us! There was a long queue when checking in but she still took her time explaining everything and answered all of our questions. Made us feel very welcome!

The bar was great! Much more atmosphere than the restaurant. recommend going to the bar for drinks as I had to wait 20 mins for a cappuccino when ordering through the app. The food made up for it though as it was 10/10!

The rooms could do with updating but the room was clean and had everything you needed for a short stay.

Partner

10/10

Exceptional

04 Jul 2026

Kenneth

Great stay as usual. Will come back again :)

Self

8/10

Excellent

03 Jul 2026

Cheryl

It was a clean room, and the only issue was the smoking area was just down from our bedroom window which meant there was occasional noise from people standing, smoking and talking.

Partner

8/10

Excellent

03 Jul 2026

Cheryl

Nothing to add to the ratings

Partner

10/10

Exceptional

03 Jul 2026

Karen Ann

The hotel is great, only a few minutes from the airport. They have an extra early breakfast option if you're off earlier than when they serve breakfast, which is awesome. The room was clean, bed nice and comfy. I'd stay here again, if they do something about their reception staff. Calling to let them know you're waiting for the airport shuttle was fine. After a 25 minute wait, I called again to ask what happened to the shuttle. The female on the other end couldn't understand a simple question \"I'm at bus stop c, outside T3, where's the shuttle bus?\" \"Let me put my colleague on\" she said. Another female says \"hello, what's the problem?\" I repeated my question to which she replied \"are you sure you're outside T3?\" Then there were a few more back and forth how did you get to the airport, you're not at the airport then, you're at the bus station, you're at the train station.... She even asked me to ask someone next to me where I was! In the end I actually said to her \"do you think I'm blind? I'm looking at this big building that had a big T3 on it, I turn around, look up and I'm right under a sign that says bus stop C.\" Which she then replies \"the shuttle bus is on the way\" and hung up. The bus turned up 10 minutes later. With that said, her English was perfect, I'm an American lass so shouldn't be that hard for her to understand. Btw, the shuttle bus driver was absolutely brilliant! All in all, I'd probably stay there again 🙂

Self

6/10

Pleasant

03 Jul 2026

james

It was a very hot day
We were charged 40pounds extra for an air conditioned room
It didn’t work despite two actions by the Engineer
On complaining at checkout all they did was to say we will get an upgrade on our next stay
Not recommended

Partner

6/10

Pleasant

02 Jul 2026

Philip

Handy for the airport. Room was generalky comfortable, although there was no air conditioning which, at my particular time of stay, was a minus. But, otherwise, a standard, airport hotel.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Renee

Handy

6/10

Pleasant

01 Jul 2026

luise

Booked for a slight more boujee stay to holiday inn but to be fair the hotel is dated and old.

Staff were great but it could do with a good clean but was ok for what we needed it for just next time stick to the £80 under hotels

Partner

6/10

Pleasant

01 Jul 2026

John

Was ok

Self

10/10

Exceptional

30 Jun 2026

Steven

Room was clean and staff were helpful when asking for extra towels. Only used hotel to sleep in and get washed before catching a flight

Family_with_children

2/10

Poor

30 Jun 2026

Johanna

Give this hotel a miss if you want a smooth and stress free transfer to the airport. On arriving via train I was told the courtesy bus to the airport would be at least 30 minutes and advised to walk, In the morning when I had to catch my flight, I waited over 30 minutes for the bus to the terminal, to be told it could only take 21 seated and 11 standing (many more than this were waiting due to the lengthy wait) and then advised it was only going to terminal 2. Appalling service and won’t be staying again. Horrid.

Family

2/10

Poor

30 Jun 2026

Lee

One male staff member at reception was extremely rude. Kettle did not work in the room, and due to the weather we had been provided a fan, which sounded like a truck when started in the cold, we ended up getting a replacement for both but not impressed. The room was not clean when we arrived and shower curtain had what seems to be mold - See photos. The damage on the door has been \"patched\" but not what I would expect for a hotel that costs this much per night! Food on floor and soap dispenser was leaky. We did get offered to change rooms if we wanted to pay extra for the \"upgrade\"

Partner

10/10

Exceptional

30 Jun 2026

Valerie

Great big large clean comfy room. Would have loved Netflix or the like as i don't drink so an evening in the bar isn't for me. Breakfast as expected to standard with top quality produce. Managed to check in early and smooth check-out. Regular bus to all terminals with drivers who actually will help load and off load the cases. Always stay here when I fly at a bad time. Service quality is always consistent and good

Self

10/10

Exceptional

30 Jun 2026

Cheryl

It’s a nice hotel

Friends

10/10

Exceptional

30 Jun 2026

Jacklyn

It was a great place to stay before our flight.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Dom

A very comfortable stay for the night before an early departure. Reception staff were very friendly and polite. We had an issue with the TV in our room which was handled very quickly and professionally by the front desk and the maintenance staff. Very well soundproofed room considering how close it is to the action. Definitely would stay here again.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Estelle

Room tatty and in need of refurb. Drain in shower blocked. Very poor air con barely working .

10/10

Exceptional

29 Jun 2026

Helen

We really enjoyed our recent stay. Helpful, efficient and very welcoming staff. Breakfasts are very good value for money: buffet style cooked breakfast, cereals, yogurts, toast, pastries, teas, coffee, fruit juices.
Large bar area with table service. Good bar menu available all day until late. Airport shuttle bus is very convenient. We will definitely be staying again.

Partner

8/10

Excellent

28 Jun 2026

Gwilym

I was this time,in a \"3××\" bedroom. The charging point would not accept my charging cable. Other hotels have exchanged their bedside lamps for ones with charging points.
The room felt \"tired,\". Reception staff were as alert and gsve me the ' standard corporate welcome'. The bar was fairly quiet but it still took 10 mins for my drink to arrive. Breakfast was \" hello nice to see you,you
know the routine\".

Self

8/10

Excellent

28 Jun 2026

Paul

Mostly good. Just a bit tired in places.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Michelle

Perfect Location, great shuttle service, helpful staff

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Pauline

The rooms were very clean. Very good shuttle service.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Kiran

Very convenient lication for both the Park & Go car parking service and the airport. Very friendly staff at reception and bar area. Room was sufficient for a one night pre flight hotel stay. Shuttle bus to airport was friendly and necessary.

Partner

8/10

Excellent

27 Jun 2026

sue

This is a good hotel within easy reach of the terminals at Manchester Airport. There is a useful bus service that takes you to and from the hotel. The food is great in the evening and I found it very workable. Little things that were more frustrating were book the bus when you land by phoning them otherwise you can be sat there for 20 to 30 minutes. I also rang to ask for a hairdryer that worked, but 20 minutes later it hadn’t turned up and I had to leave. Those kind of things let them down.

Self