Name: Motel 6 Rowland Heights, CA - Los Angeles - Pomona
Address: 18970 East Labin Court, Rowland Heights, 91748, US

2/10

Poor

05 Aug 2026

Jennifer

The most disgusting place I've ever stayed at. When I pulled my sheets back there were literally fake fingernails in the bed, the mattress was flipped upside down and when I flipped it the right way up it was severely stained WITH PEE AND BLOOD STAINS. There were blood stains on the pillow cases. The door locks were broken. The curtains were ripped etc. I took pictures and showed the gentlemen at the front desk. He handed me a clean bed set and then stated \"we know about the beds we are currently renovating\" would not give a refund or even a partial refund. DO NOT STAY HERE.

2/10

Poor

04 Aug 2026

Javay

They gave my room away after I booked it, location is horrible

2/10

Poor

04 Aug 2026

Hsin

They don't have Room for me … I just Go to order anthorer motel on Ontario airport….
Return my money 😡😡😡

10/10

Exceptional

02 Aug 2026

Niorge

Excelente

8/10

Excellent

02 Aug 2026

Yajaira

El aire acondicionado es demaciado antiguo por ende es muy grande , la hablacion es pequeña y le quita mucho espacio, la piscina todo excelente pues acorde a su precio.

2/10

Poor

31 Jul 2026

Shawn

I was there for a week and I am with my emotional service. Animals have there for a week. And then earlier today they try to pull out the only two pets per room. I have four cats and three.Dogs with papers that states that their emotional service animals they’re kicking me out of the property on Saturday. They were trying to not let me say tonight and tomorrow they told me I had to leave Saturday.

2/10

Poor

30 Jul 2026

Anthony

I left my my glasses there called the next day and they didn't want to check , so they said call later I did , then they told me that I had to wait for the manager . So the next day I called and then they told me they couldn't find them

10/10

Exceptional

30 Jul 2026

Xiao

Great location for a great price

10/10

Exceptional

28 Jul 2026

Veronica

Clean room, staff is nice

4/10

Poor

27 Jul 2026

Marco

We need the room ready in time.

2/10

Poor

27 Jul 2026

Staccey

The ac had a dead roach hanging we went to the pool and there was roaches in the pool disgusting.

10/10

Exceptional

24 Jul 2026

David

Great staff and clean property

Family_with_children

10/10

Exceptional

22 Jul 2026

Jadran

The room was clean, parking was convenient and the staff were nice.

Partner

4/10

Poor

21 Jul 2026

Richard

👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Friends_and_family Family

4/10

Poor

20 Jul 2026

Eleanor

Bed very lumpy and old, awful sleep, cigarette burns on the bath tub that looked dirty, AC worked very well, and the non-smoker room reeked of cigarettes. The window in the room didn't lock well. The parking lot felt unsafe and the area was sketchy, lots of police sirens. The room number was written on the door in sharpie. The walkway had spelt popcorn on the walkway for 3 days and was never picked up. I should've said something to the office but didn't want to complain. I rarely make complaints, but I didn't want someone to get stuck in this situation like we did. It felt like a motel being used for long term renters.

Friends_and_family Family

2/10

Poor

19 Jul 2026

john

I like it as it was cheapest during the dates of my stay (7 nights). The mattress is so used that the springs pokes your body in your sleep and I swear there were bed bugs eating me in my sleep.. Housekeeping does not check up the room if it needs cleaning or picking up. I talked to front desk about cleaning my room and they said they only clean after 3 days and it has to be requested.. The same with towels.. pay the extra bucks and have a better rest...

Self

2/10

Poor

15 Jul 2026

Monique

My experience had motel 6 was extremely horrible. I stayed for I believe 8:00 to 9 days. Trying to weigh out the pros instead of the cons. They got my booking incorrect for the moment I arrived there, they gave me a smoky room and I requested non-smoking and they couldn't change it at the time they had no other rooms. Finally 4 days after my stay due to the constant construction and noise and bugs coming in my room from the other cleaning of the other rooms they move me to an upstairs room. Then I'll top it off I reserved another room and spoke to a staff member about it when I came that night after work to pay for my room they had cleared out my stuff due to I guess a misunderstanding and lack of communication with the staff. And when I went back the next day to reserve another room they refuse me do that Miss communication. However The Miss communication was at a fault of the reception staff. They failed inform what needed to be completed for I was not aware and was going by my reservation that I had did through an app, third party. If the staff were more useful and insightful and provided accurate information my experience would have been a whole lot better. I would not recommend motel 6.

2/10

Poor

13 Jul 2026

Vanessa

My room had roaches in the outlet and bathroom.

Self

6/10

Pleasant

10 Jul 2026

michael

Staff was very helpful and happy. The property is going through renovations and doing the best they can. It was a cheap stay, so I cannot complain. If you need a place to sleep, this is it.

Self

10/10

Exceptional

09 Jul 2026

Jorge Luis

Excelente

Pet

6/10

Pleasant

09 Jul 2026

Tina

The property was not well maintained and had mold in the bathroom as well as around the window. The floor needed to be mopped as well. The location was a bit sketchy with a couple homeless people sitting in the parking lot. The staff was easy to work with as we ended up canceling our 6 day stay due to the mold issue. Although we canceled the stay I was happy we didn't have any issues with our refund.

Family

2/10

Poor

09 Jul 2026

Natalie

Laundry room dirty and microwave is discussing gave me two rolls of toilet paper with water marks on half the roll very unsanitary

Family_with_children

2/10

Poor

09 Jul 2026

Stephanie

Bed were old and had stains and dips staff is very unprofessional and lots of mold on the walls wouldn’t recommend not even if it was 5$

Family_with_children

4/10

Poor

08 Jul 2026

Carlos

The staff really rude so disappointing I got there at 3 pm they didn’t gave my room like 1 hr later supposedly not clean and I saw another customer in and out andi felt I was left out

Self

10/10

Exceptional

06 Jul 2026

Jonathan

L

8/10

Excellent

02 Jul 2026

Olivier

Pas de change disponible pour la laveuse. Sinon, bien situé. Bonne expérience.

Family

2/10

Poor

02 Jul 2026

Michelle

The manager is very unprofessional unreasonable and needs a new job without customers

Pet

10/10

Exceptional

02 Jul 2026

Brian Wakabayashi

As expected for the price. Newly renovated so looked nicer this time

Friends_and_family Friends

4/10

Poor

25 Jun 2026

Umpitcha

When I made to the hotel my room wasn’t ready yet. The room was so dirty especially the floor and bathtub. The tissue got some stains on it and the fire alarm rang non stop we called the maintenance they claimed us said that we smoke or use the heater but non of us smoked or turned the heater on because it was summer

Pet

4/10

Poor

24 Jun 2026

Karen

Room wasn't ready for over an hour at normal check in. TV did not work. And for some odd unknown reason, there was no trash bin in the room (not even those tiny, 1 liter sized bin). Which if you think about it, a trash bin is pretty important at a hotel due to eating out, leftovers, etc. Anyway, if there is construction going on, that should probably be disclosed up front also. I get it, it is an inexpensive motel, but still.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Jorge

Very clean

Self

8/10

Excellent

23 Jun 2026

Luis

Nice place , good service

Family

2/10

Poor

22 Jun 2026

Tarsem

Room was really out dated and dirty. Bed was broken. Bathroom tub has a rust mark all over it.

6/10

Pleasant

22 Jun 2026

Johnny

The rooms smell like ashtray smoke

4/10

Poor

22 Jun 2026

Rosa

😒

Friends

2/10

Poor

16 Jun 2026

Fermin

Beds were horrible they had like body imprints. You basically slept in a hole

Friends_and_family Family

2/10

Poor

14 Jun 2026

Amanda C

The first room had bugs flying all around,the sink was plugged and the shower leaked so they moved us to a different room and that one was even more disgusting so we decided to not even stay and just lose out on the money for the night.

Partner

2/10

Poor

10 Jun 2026

Jo Ting

We found a bedbug in our room and had to move out the same night to find other places to stay. The rooms weren't as clean as they should. There were hairs on the towels, pillows and bedsheet. The night staff was friendly but did not have authorities for refunds. Had to wait until the next day for managers to process refunds and the whole process was very unpleasant as the managers were pushing us in circles and having us call back multiple times. Would not recommend staying here.

Partner

2/10

Poor

10 Jun 2026

Phillip

Worst experience I ever had at any motel anywhere

Business

6/10

Pleasant

08 Jun 2026

Xu

Ok

2/10

Poor

02 Jun 2026

Ricardo

Very un professional and dirty cable internet didn’t work ! No room service

Partner

6/10

Pleasant

01 Jun 2026

Lillian

Basic room. Air conditioner didn't work well. Had to open the windows for air circulation. Floors felt sticky. Otherwise it's a place to sleep.

Friends_and_family Family

2/10

Poor

30 May 2026

Irma

Right now there is construction going on so much noise. It’s just one of the worst hotels I have ever stayed.

Partner

6/10

Pleasant

28 May 2026

Brandi

Property is under new management. Rooms did not look like the pictures posted. Pool was empty and looks like being worked on. I paid in full upfront for a 2 bed room checked in and they gave me a 1 bed. They wanted to charge me to change to a 2 bed even though on my end it shows I booked and paid for a 2 bed, hotel.com even called the front desk and confirmed I booked and paid for a 2 bed. After arguing for an hour they gave me a 2 bed.

Friends_and_family Family

8/10

Excellent

25 May 2026

Jonathan

Typical Motel 6 experience but was very impressed by Diana, during check-in, who was juggling reservations, calls and guests this weekend stemming Garden Grove chemical emergency down in Orange County, with all the influx of evacuate and regular guests. Very impressed.

6/10

Pleasant

19 May 2026

jessie

Parking ok. Area felt a little unsafe people hanging around lobby area.

Friends

2/10

Poor

19 May 2026

Gabriela

There were cockroaches in the room

6/10

Pleasant

16 May 2026

Ronald

The room was not clean.

Self

2/10

Poor

15 May 2026

Brittnai

Let me start by saying the day staff was extremely nice and helpful! But when I checked into the first room is was not cleaned there was used towels in the bathroom the floor was covered in dirt and there was a really musty smell along with cigarettes.
I went down to the front desk and they were very helpful and kind. They switched my room immediately. My next room smelled better but there was dirt all over the bed the sheets, pillows and blankets all were dirty (but the bed was made) and the toilet had hair and a poop stain on the toilet and dirt on it. I called the front desk and they sent the cleaning lady to come fix it. I left for the evening came back and everything was taken care of. Saturday around 7-8 I called to let them know the tv wasn’t working they told me I should have called during the day to have it fixed and there was nothing they could do because maintenance was gone (that was fine) the pool was not available during my stay. Again day staff was very nice and helpful to me. So no complaints on them! But all in all I would never go back.

Family_with_children

10/10

Exceptional

12 May 2026

Jhared

Great and friendly staff and management

Family

2/10

Poor

04 May 2026

Sonia Guadalupe

The beds were sunken in every time there was a new person at the counter they all had different rules for checking in made it complicated

6/10

Pleasant

27 Apr 2026

Adelina

The room is clean and walkable to 24 hours restaurant Denny's. Standard Motel Chain. Large options to Chinese restaurants nearby. Laundry on the site. Weekly rate for extended stay.

Self

2/10

Poor

22 Apr 2026

John

Had to move rooms due to unclean and noisy hvac! Rooms are very filthy and pool was very filthy

Friends

2/10

Poor

13 Apr 2026

Tania

The hotel is in need of an upgrade as well as the housekeeping cart and supplies. The whole area, not just Motel 6 is rundown. Our first room we went to was dirty.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Jadran

Everyone was nice and everthing went well.

Partner

2/10

Poor

27 Mar 2026

Robert

Horrible experience. This motel allows police officers to harass their guests. Police were posted up blocking the only exit from the parking lot and no sooner did I start leaving the space when I immediately got stopped. After harassing me being that I was the only one in the vehicle my bf came from the room to assist and they start harassing him and ultimately took him into custody for a previous warrant. I cannot believe a motel would allow officers to harass customers this way. Stay away from here trust me …. The only good thing about this place was the girl working from. Desk was the only positive part who helped me any way she could in meneuvering this horrible experience.

Partner

4/10

Poor

19 Mar 2026

Pat

I just couldn't hang on for my six days entire trip...a small incent under the bed sheet, dirty bed sheet, no bed lamp, very simple and poor room and smell bad, a never fixed sink even I'd requested twice...staffs are nice trying their best but I guess they were also helpless...

I'd checked-out the second day and I have to rebook another decent place for another four nights...I've already filed for a refund request with Expedia and hoping they can conpensate for such unpleasant event...

Self

2/10

Poor

18 Mar 2026

Eileen

\

Self

2/10

Poor

16 Mar 2026

Larry

Not worth your mineyt

Self

6/10

Pleasant

15 Mar 2026

Jennifer Ponce

.

6/10

Pleasant

15 Mar 2026

Jennifer Ponce

.

2/10

Poor

13 Mar 2026

Sandra

Lots of dog poop all over the grass, the room only provides one thin sheet that is supposedly a “blanket” the key cards stop working out of nowhere on their own and then staff makes a big deal about replacing it

Partner

2/10

Poor

08 Mar 2026

Bobbi

Shower head sprayed out water all over the walls and floor outside the restroom, causing a hazard and mess.

Partner

10/10

Exceptional

03 Mar 2026

Bobby

It's was fun

6/10

Pleasant

03 Mar 2026

Lucas

I had to change my twice. First room i walk in was dirty, second room had a very awful smell. Only thing i can say positive there were plenty of parking

2/10

Poor

01 Mar 2026

JESSE L

Room was discuting and dirty matresses were old and dirty. Room was not clean air conditioner vents were dirty and no air flow.

Family

10/10

Exceptional

01 Mar 2026

Joseph

Ok

2/10

Poor

25 Feb 2026

Kaytiana

.

4/10

Poor

21 Feb 2026

Waiman

Room dirty and no heating

Family

2/10

Poor

11 Feb 2026

BEN

poor communication

6/10

Pleasant

09 Feb 2026

Luis

It was a decent room, no fridge, though the TV was semi broken at least it didn’t smell like cigarette, which is a plus

10/10

Exceptional

28 Jan 2026

Elizabeth Michael

Easy registration and clean

Business_and_leisure Family

2/10

Poor

22 Jan 2026

AMANDA

After one stay /when I paid for two night ! room was canceled by staff no reason! No accountability for staff ! Would not recommend to others ! Please be aware!

Leisure Self

2/10

Poor

18 Jan 2026

miguel

Room was very dirty .

10/10

Exceptional

09 Jan 2026

Hector

Good

8/10

Excellent

02 Jan 2026

Daisy

.

Leisure Family

10/10

Exceptional

26 Dec 2025

vanessa

Dirty

2/10

Poor

19 Dec 2025

TONY

We had to cancel our reservation the same day when we saw the very poor condition of the room, plus the shady people staying in the hotel!

Leisure Partner

10/10

Exceptional

04 Dec 2025

Elizabeth Michael

Room was very small. Staff is Awsome

4/10

Poor

25 Nov 2025

Hongliang

Beds are not flat and soft.

Self

2/10

Poor

17 Nov 2025

Coleen

I came to check in @ 11/16/25 between 8 to 9pm they said the computer is not working right, so they cannot give us room to stay so I left, Then at 3am 11/17/25 they cancel my booking without sending email about the cancelation. I try to call Expedia regarding the refunds I couldn't get someone to talk about it .

2/10

Poor

17 Nov 2025

serafin

on my reservation #733017752924214 the rooms have bug beds and we had to check out on sunday because they couldnt provide a room with out bugs my crew shows bites from those bugs

8/10

Excellent

15 Nov 2025

Cory

The area was very cool. So many different foods than what I am used to. I really enjoyed the surrounding areas as well.

10/10

Exceptional

14 Nov 2025

ORLANDO

Great

2/10

Poor

10 Nov 2025

kazunori

The staff and rooms are the worst.
I don't want to give it even one star.

Family

4/10

Poor

09 Nov 2025

Ben

No blankets. Very dirty exterior.

Leisure Self

6/10

Pleasant

07 Nov 2025

Larry

Room was clean. No amenities so bring your own stuff. No coffee. Staff was doing there best. It’s dated. Several restaurants steps away.

4/10

Poor

06 Nov 2025

Terri

This room was completely filthy it was not clean there was no linens no blankets there was one towel and one washcloth the bathroom the shower in the tub were still dirty and wet and had clumps of hair in it the floor in the whole room was so filthy it made my socks black, the sink that was in the other part of the bath bathroom was clogged she couldn't run in water in it the, the air conditioner heater fan did not work I'll see what else the, the Wi-Fi signal was extremely weak and kept going in and out and made it really difficult to gain access to it at all. The management was nonchalant didn't bother to try and help us or be forthcoming in the beginning. The laundry room where the only microwave in the entire complex is located closes at 9:00 and other people have different schedules than that you know they they work at different hours not everybody works during the day so that makes it real difficult for someone that needs to wash our clothes or even eat for that matter because it's the only microwave in the entire building. All in all this was a horrible experience!

2/10

Poor

01 Nov 2025

Jeannie

We had to switch rooms because the first room, 204, had what looked like blood on the walls by the bathroom, the smoke detector was pulled down from the ceiling, there was nasty stuff on the drapes, a hole in the drapes that was covered by someone shoving tissue into it and someone had put tissue into the electric outlet, and there was pink liquid of some sort all over the wall by the tv.
Room 205 was only a little better, the shower has holes in it, the bed is so run down the springs are starting to come through the mattress and it had a dip in it. There are cigarette burns everywhere They do not give you even a tiny bottle of shampoo, bring your own blankets because all they give you is a sheet. There was what appeared to be black dog fur all over, I think housekeeping only makes the bed, they do not actually clean the rooms. The laundry room needs updating. Spend the extra money and go anywhere else. But hey the guys at the front desk were nice

Partner

2/10

Poor

30 Oct 2025

Jorge

Staff

2/10

Poor

28 Oct 2025

Darla

First room no fridge boogers on walls dirty floors dirty walls blood on door frame no remote tv. Moved us rooms better but still dirty day two roach under blanket had remote but didnt wotk. Moved rooms again much better still a little dirt smelled of dog and dog urine. Tv actually worked. Tagging in all rooms. Sinks barely drained. All beds sunk in. Very small. Looks nothing like tooms in pics. whole property filled with drug addicts.

Friends_and_family Friends

2/10

Poor

24 Oct 2025

Lorraine

The room was dirty. Floors didn’t even look mopped. Sink was leaking. Even though we had a family four they only gave us two towels. Saying that’s all that is allowed per room, mind you this is after having checked in and going down. There was no towels in the room to begin with. Terrible experience, would never again.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

ORLANDO

Leanrm gt

2/10

Poor

20 Oct 2025

Stephanie

This place is absolute trash. Lipstick on the sheets. Disgusting floors. Strangers knocking on your door in the middle of the night. Constant traffic. Pretty sure it’s used as an escape route for those running from police. Front desk employees are lazy and rude. Dogs barking and cats meowing all day and night. Dirty towels in room, motel has none to replace them with. Mattresses are completely sunken in - it was like a built in crib for my infant. I also believe that this motel alone keeps this area run down. This should not be a chain. This should not be offered on Expedia. It is not family friendly. Absolute stink hole. Do not stay here.

Leisure Family

2/10

Poor

19 Oct 2025

Kenneth

They gave my room away and I stayed some other place

2/10

Poor

19 Oct 2025

Jakita

Room was dirty, towels were dirty, the bed sink in at the middle, there was only sheets on the bed, and the room smelled of old cigarettes and weed. Last minute booking Will never book again

Self

2/10

Poor

19 Oct 2025

Sylvia

Honestly, nothing. Maybe the fact that is dominated by Asian culture which was super beautiful. The surrounding makes you feel like in you’re in another country for a second.

Leisure Pet

10/10

Exceptional

18 Oct 2025

LUIS ANTONIO

Was working properly

Business Self

10/10

Exceptional

13 Oct 2025

LUIS

Very safe