Name: Embassy Suites by Hilton Brea North Orange County
Address: 900 East Birch Street, Brea, 92821, US

10/10

Exceptional

24 Jul 2026

Kristi

We had a great stay, there was a handful of us there for a baseball tournament. The location was excellent close to restaurants, gyms and shopping. The bar, restaurant and breakfast were great for us too! Glad this was the place we chose to stay.

6/10

Pleasant

23 Jul 2026

JULIE

It’s old and needs a facelift in the rooms

Family

8/10

Excellent

23 Jul 2026

Denise

Very nice hotel would definitely stay there again, only real issue was our room the AC wasn’t really working that good.

4/10

Poor

21 Jul 2026

Melinda

Our room had a used towel and washcloth in it when we arrived to the room. The bed also looked like people had been lying on top of it. It appeared like people got the room and then went to a different room after a period of time.

Family

6/10

Pleasant

19 Jul 2026

Brian Nicholas

Eh

6/10

Pleasant

19 Jul 2026

Leanna

Devin up front awesome, great attitude, knew his stiff, was able to tell us everything about the ,property. Fast check in. The first room had a very dingy bathtub. Good central air in the room, but the,lobby is very humid. Its pretty but warm and stick. Beds were clean and comfortable. Room nice size, bathroom shampoo and conditioner were on the wall, but good quality brand. The jacuzzi, warm but filty. Pool out of towels at 10am. Gym all kids playing on the equipment. Gym bathroom gross. The lobby bathrooms were so bad smelling. Second room the air-conditioned was broke so no air all night as they were so tired they just didnt want to try and get it fixed. Staff we encountered were nice. Just wasn't up to,hilton normal standards I have encountered, seemed like it needs some tlc and kept cleaner in certain areas, and remodel the hot box in the lobby. Its very pretty and the breakfast and reception and free water were great perks. Full breakfast with your stay, including bacon, made to order omelets, potatoes, waffles, cereal, pancakes, coffee, bagels, soda and juices. Parking was included with your room, easy structure. And your at the malls. So great to just walk to shopping and restaurant right onsite.

Family_with_children

4/10

Poor

19 Jul 2026

Erica

The AC was out during part of my stay, which was extremely uncomfortable since I needed to work from the hotel. The buffet breakfast was just OK, nothing special. The hotel overall is a significant downgrade from what it was 20 years ago. They’ve changed the decor and really lost the personality that it used to have, it looks like a glorified motel these days.

Self

10/10

Exceptional

16 Jul 2026

Luis

Thank you for good service

Family_with_children

10/10

Exceptional

14 Jul 2026

Shannon

Embassy has one of the best breakfasts with Hilton. Room and property was clean. The complimentary happy hour each night is a nice touch. We visited Cheesecake Factory and the Brea Improv…all within a mile of the hotel

Partner

10/10

Exceptional

13 Jul 2026

Danise

This place is amazing clean and beautiful with the reflection pool in the large atrium to sit and have your meals. The breakfast was the best I ever had at a hotel for free. It was like any restaurant sit down, restaurant that you would pay for THE Best.
The room was large, clean and comfortable. The only thing was that when housekeeping touched up the room they took the bath towels and left us hand towels to use the next morning.
We will be staying here next year when we come to visit our family.

Partner

4/10

Poor

11 Jul 2026

Chase

Something was off with the cleaning staff. Shampoo bottles were empty, and there was no soap. On the second day, when we came back, the carpet was still not clean, the towels were outside the bedroom, and the bed had dirt on it. Overall, the room was very dusty. The main lobby and breakfast area were clean. Our room clearly didn't meet the standard we were expecting and what we paid for.

Partner

6/10

Pleasant

10 Jul 2026

Chris

The lobby area was beautiful but that is where it seemed to end. The pool area was dirty, the hot tub jets did not work and there were no clean towels. Thirty minutes after I asked for towels it took another guest to ask again to receive towels 20 minutes after that. One night the elevator floor was soaking wet and smelled and only a sign was set out stating wet floor instead of mopping it up. The room was only ok. Good size but the beds were broken s as when you rolled over it would make a loud pop sound. The couch/sofa bed was not usable as it was sagging and the mattress was stained. Outside our window was a bright spot light for the palm tree but it shone straight into our room. A lot of potential at this hotel but definitely not up to Hilton standards. The breakfast is great and convenient except the scrambled eggs, those looked horrible.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Robin

Great stay. Clean, quiet rooms. Attentive staff. Great amenities

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Angelica

Very clean room. The staff where really super nice like Joy and I forgot the other girls name but they where super friendly. The accommodation was super beyond. Thank you girls.

Family_with_children

10/10

Exceptional

05 Jul 2026

Sandra

Staff very helpful. Breakfast very good, terrific omelets.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Thomas

Location, Location ,Location!!!
The rooms are a bit dated. Furniture is old but comfortable. Cleaning crew could do a better job in the bathroom as there was mold in several places. Bed was super comfortable. Room was quiet. Breakfast was a dream. Elevators are fast and parking is ample.
Brea Mall is right next door and it’s really nice. Lots of restaurant choices for any budget. And shopping if you’re inclined.

Partner

8/10

Excellent

03 Jul 2026

Glenn

Room was clean but seemed to need updating for devices, charging, etc. Location is excellent.

Partner

10/10

Exceptional

02 Jul 2026

Emmanuel

The room was perfect and the best part was the Red Bulls which were needed

10/10

Exceptional

02 Jul 2026

Jessica

Great staff welcomed us. The complimentary drinks and breakfast were a big plus. Made everything easy. Room was clean and ready at check in.

Partner

6/10

Pleasant

02 Jul 2026

Angela

The hotel was ok. For the price I thought it would have been better. I did not receive a call that my room was ready and it was after four pm. I thought it would be more updated for the price.The continental breakfast was good .

Friends_and_family Family

2/10

Poor

01 Jul 2026

javed

I was very disappointed with my stay. After spending the night at this hotel, both my kids and I woke up with what appear to be insect bites consistent with possible bed bug bites. This was very upsetting and made us concerned about bringing bed bugs home in our luggage. A clean and pest-free room is a basic expectation when staying at a hotel. I hope management thoroughly inspects and treats the room to prevent other families from having the same experience. Unfortunately, based on our experience, I cannot recommend staying here.

Family_with_children

8/10

Excellent

30 Jun 2026

Michael

Very good breakfast selection.

Partner

6/10

Pleasant

28 Jun 2026

Jade

Our room had a definite odor of cigarettes. The hotel can use a refresh.

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Jeff

We had

10/10

Exceptional

28 Jun 2026

LUIS A

Desayuno

Family

10/10

Exceptional

25 Jun 2026

Soheyla

Breakfasts was great.

8/10

Excellent

24 Jun 2026

Stacy

Clean room. Welcome note with my name displayed on the TV screen was super cute. Breakfast was phenomenal and free. The staff was nice and helpful whenever we called for blankets and towels. My only complaint was the wait for the elevator since one of the elevators by the lobby desk wasn’t in service.

Family_with_children

10/10

Exceptional

21 Jun 2026

Leslie

Won’t stay anywhere else when visiting cousins in Fullerton. Always clean, comfortable rooms, wonderful breakfast, and really enjoy the evening tipple, too.

Family

8/10

Excellent

14 Jun 2026

Dewitt

The first night that I slept in the bed, me and my husband was itching all night, but we didn’t find anything in the bed so the next morning I went to the front desk and asked him could the maid come and change the sheets on the bed because it was a nice room we had a view of the pool. After that everything was fine. I just didn’t know what the itch came from but after she changed the sheets, we slept good,

Partner

6/10

Pleasant

12 Jun 2026

candace

This hotel is outdated and dirty

10/10

Exceptional

11 Jun 2026

kearstie

They were so helpful and the breakfast was amazing!

Family_with_children

6/10

Pleasant

09 Jun 2026

Mike

The bed and furniture are old uncomfortable needs to be upgraded

Partner

6/10

Pleasant

05 Jun 2026

Suzanne

The rooms are dated and the second elevator didn’t work every day. The bed was very low and needed a box spring to be more comfortable. Breakfast was ok- missing real half and half and milk for the coffee.

Partner

10/10

Exceptional

02 Jun 2026

Alejandra

This is our go to hotel for when we go to California. It is amazing and has the BEST breakfast. Staff is always so nice

Family_with_children

10/10

Exceptional

01 Jun 2026

Antwon

Enjoyed my stay.

Self

6/10

Pleasant

30 May 2026

CARLOS

Everyone and everything was ok

10/10

Exceptional

26 May 2026

Zia

Clean room with easy check in process. The breakfast bar was excellent. Plenty to choose from. Will stay here again.

Family_with_children

10/10

Exceptional

26 May 2026

Stephanie

Wonderful staff. We felt like family.

Partner

10/10

Exceptional

25 May 2026

robert

Stay was very good. Clean and restful

Partner

6/10

Pleasant

23 May 2026

jose

Mattress was old and flat and hard, old set up in rooms, sink to wash hands in bedroom instead of bathroom

Family_with_children

4/10

Poor

23 May 2026

Andrew

tbd

2/10

Poor

16 May 2026

Manish

Unfortunately we had to checkout in the middle of the night due to bed bugs/ some sort of infestation in the bed.
Front desk said that she was going to refund us but never did.

Friends_and_family Family

8/10

Excellent

15 May 2026

MARK

This is the 3rd time I have stayed there, and the elevator is still not fixed. This is very inconvenient for many of your working guests who need to leave in a timely manner but must wait for a single elevator.

Self

10/10

Exceptional

12 May 2026

Donna

We stayed at Enassy Suites for 3 nights. The room was spacious, clean, and comfortable. The morning breakfasts with made for you omelets, French toast, pancakes, bacon, sausage, etc were delicious. And the evening drinks and snacks were wonderful. The staff were professional, helpful, and attentive. Overall our stay was a delight.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Virginia N

Breakfast had a good selection of offerings.

8/10

Excellent

09 May 2026

Alfredo

The room was hot, the a/c did not work that great. But besides that the breakfast was real good.

Partner

8/10

Excellent

07 May 2026

Kyung

I found mold on the signed mattress

Family_with_children

8/10

Excellent

03 May 2026

Johanna

When we checked in, our room was ADA accessible and the bed was extremely low. My husband is 6 feet tall so it just wasn’t going to work. The associate we discussed it with said it was Expedia that booked an ADA room for us. He gave a long explanation as to why it wasn’t the hotel’s fault and was hesitant to switch our room. We eventually were able to arrange a room change, but the exchange left a bad taste in my mouth.

In our new room, housekeeping forgot some of the bedding so my husband woke up several times because he felt the coils in the mattress and was generally uncomfortable.

The room was spacious and looked updated. The room and bathroom had motion sensor lights with no way of disabling them. This could be a positive for some, but I found it frustrating. Waking up in the night to use the restroom caused the lights to turn on, which impacted our rest.

The room was clean, but there was evidence of water damage throughout the room and bathroom. Additionally, I went out for a small walk and I slipped in the lobby. Thankfully, I caught myself, but I almost landed hard. I noticed afterwards that there was water leaking from the ceiling. It was a mess and VERY dangerous. I think the hotel may be in need of maintenance.

We discussed our concerns with customer service and they were very validating and helpful.

The complimentary breakfast was amazing. It is far and away the best we have ever had at a hotel. The dining area was massive, which allowed ample room for all

Partner

10/10

Exceptional

02 May 2026

Jennifer

Breakfast was awesome! Love the made to order omlettes.

10/10

Exceptional

29 Apr 2026

natalie

prime hotel, very quiet and nice area

Partner

6/10

Pleasant

26 Apr 2026

Jaynie

They wouldn’t let us early check in, so got there at 4 and waited 20 minutes to get our room. The double room was outdated and felt old for how expensive it was. Plus it smelled heavily like weed and disgusting. But we have twin toddlers so didn’t want to wait to change our room. That should be embarrassing. We always find embassy suites when traveling and this was the worst yet. But food was great.

10/10

Exceptional

26 Apr 2026

Jacqueleen

cook to order omelets

10/10

Exceptional

25 Apr 2026

Heshimu

Excellent

Friends_and_family Family

8/10

Excellent

24 Apr 2026

John

Nice enough hotel. It’s an Embassy Suites, so you know the layout if you’ve ever been to one. Only one elevator was in service during our stay. That was a little frustrating. Other than that, a decent one night stay. Thanks

Partner

10/10

Exceptional

23 Apr 2026

Jake

We loved the big spacious rooms and free breakfast!

Family_with_children

10/10

Exceptional

19 Apr 2026

Zunilda

Clean room, easy to check in, great breakfast

10/10

Exceptional

14 Apr 2026

Dave

Comfortable beds and pillows! Great location! Tons of shopping within walking distance

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Len

Perfect

4/10

Poor

13 Apr 2026

Angelica

The breakfast was fresh and a vast selection was appreciated. the room was clean and the breakfast host was very friendly. the bathroom in our suite was less to be desired. the outdated bathroom and the water pressure was not good.

Partner

10/10

Exceptional

10 Apr 2026

Rudy

Very clean room, excellent breakfast offerings and service, convenient and safe-feeling underground parking. Located close to so much!

Partner

10/10

Exceptional

10 Apr 2026

Anna M

yes

10/10

Exceptional

09 Apr 2026

Juan

All around great hotel

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Michelle

The breakfast eggs, sausage and potatoes were cold at 830. Cold. Not warm at all. The burners were not on. They got turned on after I ate my cold breakfast. There was not proper signs when I exited the elevator on 7 and I turned right instead of left for room 705 which took me 95% of the way back to the same elevator.

Partner

10/10

Exceptional

04 Apr 2026

Tonalea

The Bar was wonderful, but the Breakfast ended before we could make it there.

Partner

6/10

Pleasant

03 Apr 2026

Christina

The room was spacious and the location was great, with plenty nearby—especially having a Target across the street. My only complaint is that the AC doesn’t work well, so the room can get warm.

Self

10/10

Exceptional

02 Apr 2026

Vernica

Breakfast was very good and the Team kept the place very clean and were friendly and helpful. The Gym and Pool were well maintained and were available until midnight which was very convenient compared to most hotels.
There's a very nice mall adjacent to the Hotel with plenty of restaurants in the area and felt safe to walk, even at night.
We would heartily recommend staying at this Embassy Suites and will definitely stay here again.
Anthony Lee

Partner

8/10

Excellent

30 Mar 2026

Neil

the breakfast was fine.

6/10

Pleasant

30 Mar 2026

Belia

I got completely bitten up. I have bites on my arms, back and neck. I believe there were bugs in the blanket and/or the couch.

Partner

10/10

Exceptional

29 Mar 2026

luis

Polite and helpful staff, clean rooms and easy and close access to shopping malls

Partner

8/10

Excellent

26 Mar 2026

david

ok

8/10

Excellent

23 Mar 2026

David

Only issue was 1 elevator worst each end

Partner

6/10

Pleasant

23 Mar 2026

Tim

Needs a little upgrading. Bathroom faucet handles didn't work. Blow dryer was broken. They closed the restaurant and bar Saturday night at 8 when it's posted to 10/10:30 which messed up our plans!

Partner

6/10

Pleasant

22 Mar 2026

Dona maria

There are a few issues that really need attention. I noticed a baby mouse in the gym, a broken faucet in the veterans’ area (not the shower), and the power outlets don’t seem to work properly—devices barely charge overnight, reaching only about 80% by morning.

The pool area and outdoor tables are consistently dirty, often with leftover juice and coffee, even as early as 8:30 AM. Overall, both the interior and exterior of the building could use better maintenance and care.
As an extra note that the trash pickups location is not good because the trash smells always next to the pool and outdoor sitting area.

I’m sharing this honestly to help improve the place—not to complain, but to contribute. I care about Brea since I’m from OC, and I’d love to see it maintained the way it deserves. 💕

Dona Maria DM ANH

Family_with_children

8/10

Excellent

20 Mar 2026

Julie

The room was nice but I noticed whenever I book on a 3rd party site like Hotels.com

10/10

Exceptional

16 Mar 2026

Bryan

Very clean, safe, friendly staff, breakfast has many options and plenty of food!!! Very well kept place. Will be returning for sureeee!!

10/10

Exceptional

16 Mar 2026

Vanessa

Nice and clean rooms

Family_with_children

10/10

Exceptional

16 Mar 2026

Maria Daisy

Na

Family

10/10

Exceptional

15 Mar 2026

Mercedes

Yes

Partner

6/10

Pleasant

15 Mar 2026

Babak

Sofa bed sheets were dirty and mattress was worn out and very uncomfortable. Bath tub was stained and not so clean.

Family_with_children

10/10

Exceptional

15 Mar 2026

Angel

Property clean and staff are pleasant.

Family_with_children

6/10

Pleasant

15 Mar 2026

Neil

This property needs to be revamped. Getting old and tired.

Partner

10/10

Exceptional

13 Mar 2026

Gabriel

Good

10/10

Exceptional

08 Mar 2026

Jennie

The kept making flushing noise all night

10/10

Exceptional

07 Mar 2026

Michelle

Clean and very kid friendly to meet up with friends that have kids

Self

10/10

Exceptional

01 Mar 2026

Paul

The room was clean, spectacular view. Thank you to the front desk clerk who surprised us.
We were there for a funeral and they went above and beyond to make our stay special.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Davd

Clean room, nice staff, well run breakfast

Partner

2/10

Poor

22 Feb 2026

Julie

No parking and room was not ready

2/10

Poor

20 Feb 2026

Louis

The room was dirty, carpet stained, old mix matched furniture. The room was completely outdated. They gave us a handicap room on the 6th floor and when we asked to switch they said no bc it was Valentines Day and all rooms were booked. We'll never go there again and we're advising our friends against it as well!

Leisure Partner

10/10

Exceptional

16 Feb 2026

Ashley

Clean rooms nice staff

10/10

Exceptional

16 Feb 2026

Jenna

Great stay

10/10

Exceptional

15 Feb 2026

Ray

Yes

10/10

Exceptional

15 Feb 2026

whitney

Everything was perfect , especially the breakfast and the happy hour

10/10

Exceptional

14 Feb 2026

Carlos

The room was clean, and super spacious. We definitely enjoyed our stay and we will book there again

Partner

6/10

Pleasant

12 Feb 2026

Hillary

Hotel is pretty outdated, and needs to be renovated. Staff-all of them-were very friendly and great. For an embassy suites I was sad they didn’t have a happy hour reception, however we got a voucher for two free drinks at the bar. The bar menu was lacking and the drinks were expensive. However both female bartenders were so friendly and awesome. I was disappointed to miss the great free breakfast, thought it went until 10, but was completely closed down at 9. Parking was $20 per night, per car. Bathtub had some dark spots and needed to be updated.

Business

10/10

Exceptional

09 Feb 2026

Aubrey

Beyond AMAZING from check-in to check out.
Wonderful, courteous and friendly staff in every department. Lots of smiling faces. A special shout out to LENNY the bartender at The Refinery. I would most definitely stay here again.

Friends_and_family Family

6/10

Pleasant

09 Feb 2026

Debra

At check in I felt like I was being scolded. The person stated that I reserved an accessible room. She said that she will put me in a regular room because one was available. But, next time I may not be lucky. I looked at my reservation when I got home and no where does it show that I reserved an accessible room. The rest of the stay was good.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Adria

Room was clean and quiet. Shopping in walking distance was a plus. overall great hotel. Will stay again.

10/10

Exceptional

07 Feb 2026

Ryan

Good

6/10