Embassy Suites by Hilton Anaheim North

10/10

Exceptional

12 Mar 2026

Norma

Buen lugar, buen precio, buenas instalaciones en general.

Family_with_children

8/10

Excellent

11 Mar 2026

Sejal

Its family friendly.

Family

10/10

Exceptional

11 Mar 2026

Jerrybeth

It was a very nice peaceful, clean sweet people. Staff was awesome. This is why I come back every time.

Friends_and_family Friends

10/10

Exceptional

11 Mar 2026

Dalila

Beautiful, arcade awesome, breakfast buffet was the best one yet and near Disney

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Richard

Great Stay, Friendly Staff

8/10

Excellent

09 Mar 2026

DAVID

The breakfast was great. The property is older

6/10

Pleasant

09 Mar 2026

Loretta

It was okay until 4 buses full of students came on our last night and were permitted to pretty much take over the whole hotel.

Family_with_children

10/10

Exceptional

03 Mar 2026

Nina

Pool hours were a plus!

Friends_and_family Family

4/10

Poor

02 Mar 2026

Anthony

This place in in extreme need of maintenance and some better cleaning

Partner

10/10

Exceptional

02 Mar 2026

Belinda

The staff were super helpful and attentive

Family_with_children

4/10

Poor

02 Mar 2026

Tim

Lobby and breakfast area was nice, Rooms are terribly dirty. Fake eyelashes on the floor, bathroom was dirty everywhere with no toliet paper. Contact lenses stuck to the \"clean\" towels. This was the worst Embassy suites I have ever stayed at.

4/10

Poor

02 Mar 2026

Mayra

There was not enough towels, and when I asked for more it took 3 calls, and more than an hour later.

There were spider webs on the ceiling on top of the curtains.

I booked for 6 people but there were only two cups for coffee.

I was not aware of an additional deposit, and that I needed to pay more for my parking.

Not all elevators were working and the wait time were at one time about 10 minutes.

On the other hand the breakfast was wonderful for my family and I, many options to choose form.

Family_with_children

10/10

Exceptional

01 Mar 2026

Maria

Every was great

Family_with_children

2/10

Poor

01 Mar 2026

Chealse

The room flooded with dirty water, when we asked to move we were told there were no other rooms.

10/10

Exceptional

27 Feb 2026

Liliana

Nice rooms

10/10

Exceptional

26 Feb 2026

Brenda

Room was clean. Great location. Great breakfast variety. Felt safe. Was quiet.

Cons : have to pay for parking. WiFi not free. Had one major issue and the night shift manager John was amazing and friendly and helpful. He went above and beyond. Thank you to him!

Would stay again.

Friends

8/10

Excellent

26 Feb 2026

Leana

Computers were down and the staff was very excellent at handling the situation. They continuously checked on our family to make we had water and complimentary game and parking for the long wait.

Friends_and_family Family

6/10

Pleasant

25 Feb 2026

Ernie

Negative

10/10

Exceptional

25 Feb 2026

Alexis

Absolutely wonderful !

10/10

Exceptional

25 Feb 2026

Ronnie

Great Service, Amazing Breakfast

10/10

Exceptional

25 Feb 2026

Jose

Amazing breakfast, great heated pool, excellent location for a family trip

Friends_and_family Family

6/10

Pleasant

25 Feb 2026

Tam

Hotel is ok but definitely needs upgrade. carpets all old and worn out. bathroom is very dated. breakfast is good.

Friends_and_family Family

4/10

Poor

24 Feb 2026

Rouel

Room and hallway dirty carpet needs shampoo. Hallway carpet is dirty and looks 30 years old out dated. Curtains in room is dusty. Parking is $29 per day. Breakfast is okay. Staff are okay as well.

6/10

Pleasant

24 Feb 2026

Brenda

Rooms need improvements, broken sliding door, maintenance adjuated temporarily. Bathtub would not drain and was visably cloged with hair. Had to ask to be moved to a different room. No hotel shuttle provided like advertised .

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Horace

Great breakfast and they had bacon! Great amenities! Great staff and services, the lady at the front desk, the cook who made the omelets and the staff (man) who cleaned the plates.

Family_with_children

6/10

Pleasant

20 Feb 2026

Lia

Staff was courteous and helpful, but the room needed a few renovations and you couldn’t turn on the heat, and it was raining and very cold.

10/10

Exceptional

18 Feb 2026

Dan

Staff and amenities mainly the breakfast

Friends_and_family Family

2/10

Poor

17 Feb 2026

Angela

Room was dirty! Blood on let out bed. Roach in bathroom crawling on sink. Said couldn’t be moved because they was full. Glass in pool and granddaughter cut her toe. And a little boy that was staying there. Finally moved us room wasn’t cleaned properly had trash behind dresser and tub had a black ring around it. Never again. Only thing I enjoyed was the omelet station

Family_with_children

10/10

Exceptional

17 Feb 2026

Manizha

That was really good

Family

8/10

Excellent

17 Feb 2026

MaryAnn

Nice staff! Bathroom needed some attention.
Room was cold and couldn’t adjust the temperature. Breakfast was great.

10/10

Exceptional

15 Feb 2026

Nicholas

Yes great experience

10/10

Exceptional

15 Feb 2026

Bertha

Room was so comfortable with great amenities and the complimentary breakfast was great.

Leisure Friends

8/10

Excellent

13 Feb 2026

alyssa

Everything was good but the. Bathroom was dirty and definitely could be updated.

8/10

Excellent

12 Feb 2026

Thomas

Great stay, good breakfast. We will stay again.

Business

2/10

Poor

12 Feb 2026

Katie

The bathroom had peeling paint, mold and a musty smell.

10/10

Exceptional

11 Feb 2026

Lorianne

Staff was extremely wonderful, such positive energy. Pool was awesome, very warm and enjoyable !

Partner

10/10

Exceptional

09 Feb 2026

Carl

Staff and amenities were excellent

Leisure Partner

6/10

Pleasant

09 Feb 2026

Sandra

The room was not in good condition. The shower faucet leaks the, the toilet shifted when you sit down. Felt like it was going to fall over. Them smell of sewer came up from the drains

down,sounded like it was gonna fall

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Giovanni

Everything was perfect!

4/10

Poor

08 Feb 2026

Kathy

T

10/10

Exceptional

07 Feb 2026

Marlon

Clean room everything nice and neat

10/10

Exceptional

06 Feb 2026

Bethany

Friendly staff and clean facilities. Bathroom was a little out of date and small but overall good.

Leisure Family

8/10

Excellent

05 Feb 2026

Joan

Room was not attended to everyday. Could have used more towels.

6/10

Pleasant

02 Feb 2026

Lupe

Room was clean only issue was when we arrived we reserved a room for 6 and we were only supplied with 1 washcloth and 1 roll of toilet paper

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Ann Marie

Clean room and very nice staff

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

lilian

The room was in bad condition .the bathtub water was running all night they didn’t fixed

10/10

Exceptional

31 Jan 2026

Oscar

Our whole experience was amazing, Thank you to each of you who helped us had such a wonderful time!

8/10

Excellent

28 Jan 2026

Cary

They didn’t note the parking fee a day, but the shuttle to Disney was handy and cheaper on the app then posted.

Leisure Family_with_children

10/10

Exceptional

27 Jan 2026

Katie

The room was large and clean. My husband and I were impressed with the breakfast buffet.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Kristin

The staff were absolutely amazing!! Some of the friendliest and most helpful we’ve ever encountered! The free breakfast was also top notch! The hotel was clean and the room sizes were great! Our daughter enjoyed the pool and arcade! The building is starting to show its age but that was easily overlooked because everything else was so fantastic!! We would absolutely stay again!

Leisure Family

8/10

Excellent

26 Jan 2026

Yvonne

Good customer service and clean

6/10

Pleasant

26 Jan 2026

James

The bathtub was quite grungy and contained a long human hair. It also leaked water from the faucet all night. Additionally, I was not happy with the surprise charge for parking.

Leisure Family

8/10

Excellent

26 Jan 2026

Ramon

Room was clean. Staff was nice had a good stay

Partner

4/10

Poor

26 Jan 2026

Leo

All the food was cold besides the omelette cook. The butter was like rocks. I know it says no smoking but our room smelled like smoke. The drain in the tub would not drain while taking a shower.

Partner

10/10

Exceptional

25 Jan 2026

Ivan

Very! Excellent check-in/out staff

10/10

Exceptional

24 Jan 2026

Ruben

What i liked the lost is the text message service. They brought pens to my room.

Leisure Family

10/10

Exceptional

24 Jan 2026

Sonya

Friendly and knowledgeable staff

Friends_and_family Family

6/10

Pleasant

24 Jan 2026

ISAAC L

Yes the room was clean but showing signs of wear and tear. I would go back. I love the concept of the indoor pool and free breakfast.

Business Family

6/10

Pleasant

24 Jan 2026

May

My stay was very cold. Upon check-in I noticed my room was extremely cold. I went to change the room temperature but the machine was not working. Also, called front desk a couple of times no answer. The room was not very clean. I notice left over trash wrapping in the bedroom and brown long hair over my pillows. The purpose of my stay was due to my God daughter 20th birthday celebration. Overall the breakfast was good and the staff was nice.

Leisure Family

10/10

Exceptional

24 Jan 2026

Justin

The staff was wonderful. We arrived early in the day and asked if we could park our car in the lot while we got a ride share to an event downtown. When we got back, they gave us our keys. The room was spacious and clean.

Business_and_leisure Partner

10/10

Exceptional

23 Jan 2026

Alejandra

This was the best stay and we come to Anaheim once a year. The front office guys were amazing, especially John! We will continue to come here.

Business_and_leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Aaron

Everything was exceptional. Smooth check in and check out. Staff was very kind and the hotel itself was amazing. My family enjoyed our stay.

Leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Devyn

Victoria was very helpful and nice ! It’s very nice to have a breakfast Buffett , the heated pool & jacuzzi was perfect ! Games and bar was a plus ! The rooms were spacious enough for 2 adults and 4 kids .

Leisure Family_with_children

2/10

Poor

21 Jan 2026

Ria

Our room is rundown and the water is keep dripping and the there a noise that can wake up . I when I trying to take pull the sheet I saw a incontinent pad

Family_with_children

4/10

Poor

21 Jan 2026

Sangyil

I saw the water leaking in the bathtub. The floor was not vacuumed.

Leisure Friends

2/10

Poor

20 Jan 2026

Mohammad

Worst hotel I have stayed in .. it should be motel not a hotel . I really don't understand how they have a 4 star ? ..

I book 4 nights stay and here is the list if things that went wrong.

1. check in for about 45 minutes.
2. I was woken up at 11:45 by someone running around and screaming.
3. Called the front desk 4 time and was up until 4 am because they couldn't do anything about the gusts that was making the noise.
4. The manager John said don't worry we will change your room tomorrow.
5. Next day they told me sorry we don't have any other rooms avaliable.
6.

Business_and_leisure Family_with_children

2/10

Poor

20 Jan 2026

Mohammad

This establishment, despite its four-star rating, exhibits characteristics more aligned with a motel. Several factors contribute to this assessment:

1. The check-in process at 7:30 PM extended for approximately 45 minutes.
2. At approximately 11:00 PM, my family and I were disturbed by significant noise from the room above, leading to multiple calls to the front desk and a disruption that lasted until 4:00 AM.
3. The night manager, John, assured us that a room change would be facilitated the following day. However, upon follow-up, we were informed that no rooms were available.
4. It appears that the four-star hotel has, for some reason, depleted its supply of water bottles.

5. No room service and no customer service, if I could give them -5 stars I would. Please go somewhere else with your family.

Business_and_leisure Family_with_children

10/10

Exceptional

20 Jan 2026

Maxine

Great service especially for breakfast. Gracious and quick to assist. Very kid friendly!

Business Family

10/10

Exceptional

20 Jan 2026

Marcos

Great room and clean, would come back

10/10

Exceptional

20 Jan 2026

Cesar

It was super nice as always to stay here very clean breakfast was nice

10/10

Exceptional

19 Jan 2026

Ashley

The room was so big and spacious. Breakfast options were great

Leisure Family_with_children

8/10

Excellent

19 Jan 2026

Antonio

Staff was courteous and friendly. However, the the overall condition of the hotel was run down. The carpets were clean, but appeared very old. The bathroom door was stuck and could not be opened and the front door also got stuck. Staff was very helpful and quickly took care of those problems. Breakfast was great.

Leisure Family

10/10

Exceptional

19 Jan 2026

Joseph

The changes that were made. More family oriented and great atmosphere.

Partner

6/10

Pleasant

19 Jan 2026

Danielle

the hotel needs to he updated the couch had a dip in it there was rust all around the mirrors and the handles on the drawers were covered in rust. it was a nice hotel that needs to be updated the newest thing in there were the tvs

Leisure Family_with_children

2/10

Poor

18 Jan 2026

Icidoro

1st night leak in the bathroom vent and we had to pack up and move to another room in the morning which caused us to have to go to Disneyland later

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Thomas Patric

The only thing we felt the elevators we were a little sketchy. Loud noises sometimes as they were going up and uneven and sometimes still moving when door opened. Other than that, everything was great!

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

Henry

Great services

Leisure Family

6/10

Pleasant

16 Jan 2026

Joseph

Water smelt like sulfur, taking a hot shower made it worse. Manager saw a line to check in and did nothing, just ran away. Elevator broken, which seems like for a while. No outlets at any of the seating spots in the lobby. Housekeeping coming into my room at 8am on check out day. When I told her check out is at 11am and that’s when I would be leaving she was annoyed. But a Kudos to who did check me in, she was a pleasure and provided great service.

Friends_and_family Friends

6/10

Pleasant

16 Jan 2026

Michael

Room was OK; I could not get the thermostat below 70 degrees and had to add an extra blanket to get to sleep. I took a fall on the walkway going out and had to drive home directly, instead of going to the planned work duty. Not impressive...

Business Self

10/10

Exceptional

15 Jan 2026

Robert Glenn

The staff was very courteous and the complimentary breakfast each day was great. Its close enough to ride share to Disney or they have a shuttle service.

Leisure Family_with_children

2/10

Poor

14 Jan 2026

Brant

Room, staffing, room wasn’t serviced but one time. We left days before the stay was up tried to contact the property we have taken pictures of the room and how bad they neglected no fitted sheet had to wait on toilet paper smoke detectors with dead barriers the central air states on the wall you can control but you actually can’t it’s centralized to the entire building. Raw eggs in the morning. Made my kids sick. Absolutely terrible

Leisure Family_with_children

10/10

Exceptional

14 Jan 2026

Prashansa

Everything was perfect.

4/10

Poor

14 Jan 2026

Carlos

Staff was friendly all around. The room was pretty run down. The couch was very worn and sunk it that it was impossible to sit comfortably. The room had a musky smell and the ac barely blew any air. The wardrobe had a horrendous smell and was unable to hang my suit in there so had to lay it on the counter. The bathroom was very dark and there was mold on the ceiling. The bathtub did not drain properly at all. It filled all the way to my ankles trying to take a quick shower which was gross. The bar was cool but they closed an hour before the posted time which was too bad since we chose this place so we didnt have to leave the hotel and still have a few drinks but ended up having to leave anyway. The \"restaurant\" is also very misleading as its not an actual restaurant but just part of the bar and not labeled at all so we ended up roaming around before we realized there was no restaurant. Breakfast was average at most but extremely overhyped. It was an experience for sure but wouldn't stay here again.

Business Partner

10/10

Exceptional

14 Jan 2026

Hailey

I was so tired from a long day, check in was fast.. was very happy

Friends_and_family Friends

10/10

Exceptional

14 Jan 2026

Richard

Spacious room and nice lobby

Friends_and_family Family

2/10

Poor

13 Jan 2026

Elizabeth

I needed to make an adjustment to this reservation and emailed the property and got no response. Will not be using again

10/10

Exceptional

13 Jan 2026

Andrew

Excellent service

Partner

6/10

Pleasant

12 Jan 2026

dhruv

The hotel is nice, good breakfast, spacious rooms.
However, the bath soap had not been refilled in the room when we checked in, only half a roll of toilet paper was provided. We requested this at around 9 PM, they brought it to us at 11:55 PM and woke us up.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Kelly

Nice hotel. Just old and needs some touching up.

Leisure Family

4/10

Poor

11 Jan 2026

Phillip

The downstairs common area was filthy with lots of trash and the common restrooms were destroyed and had no supplies in them. Too many kids running around unsupervised between the pool and common areas so the floors were wet. The arcade had kids climbing all over and throwing footballs totally unattended with drinks spilled on everything. Our room was comfortable but missing the tv remote and the kids in the hotel were running up and down the halls late into the night. I stay at embassy suites a lot but this was the worst stay. Staff at the front desk were on the phone when we arrived and did not even acknowledge us and the line behind us for almost 15 minutes. Highly disappointed in the lack of acknowledgement and the overall rudeness and laziness of staff.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Olivia

Will always love this place , never lets me down!

Friends_and_family Family

2/10

Poor

11 Jan 2026

Jordan

To start the front Desk lady Rachel was very rude and not helpful at all. Worst customer experience I have ever experienced. Room was old and gross bugs on toilet. Will never stay here agin

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Brittney

Yes

2/10

Poor

08 Jan 2026

Jamie

Peeling wall paper in bathroom, run down. Had to call and get toilet paper almost Daily. They would forget to leave clean towels so we also have to call every day for towels. Only had one person working so understaffed.

Leisure Family

4/10

Poor

08 Jan 2026

Miguel

Took long to get us checked in and the room had funny smell. Also they never replaced our toilet paper and had to go down to front desk to request that and extra towels. They only left 2 in the room that had 5 people staying in it.

Leisure Family

8/10

Excellent

08 Jan 2026

Ruby

My first thought walking into to lobby was \"this is niiiiiceee\". Check-in did take a bit longer than expected because there was only one person working the desk but I was able to get my room key at check-in, which was great. Our room smelled musty, possibly from water damage on the property and it could use some updating but it was suitable for our 1-night stay. Our kids loved the indoor pool and we all had a blast enjoying the complimentary cocktail hour. I did like that the breakfast bar was consistently restocked. Most of the options consisted of bakery items. There was one person making omelets and even though I wanted one, I ended up getting out of line and helped myself to the breakfast bar because the wait time was so long. I would come back but most likely wuld upgrade to a better room next time.

Leisure Family_with_children

10/10

Exceptional

07 Jan 2026

Grace

Yes it was fresh but more choices would ve been better. 8 days of same items was abit monotony
Spa was excellent

Partner

10/10

Exceptional

06 Jan 2026

KRISTOPHER

good food provided and good service with hotel and kitchen staff

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Rajbir

Clean room

Leisure Family

4/10

Poor

06 Jan 2026

Amy

Our first room had a leak so we got moved to what we were promised was a great room down the way. The bathtub tap leaked constantly, they said they would send maintenance but it never happened. There was never a second toilet paper roll put in by the cleaners so we had to go request one late at night and wait quite a while for it. I used soap and the hand towels to clean the front and back of the bathroom door which was gross. The bathroom sink also constantly smelled like sewer backing up so we would plug the sink and keep the door closed. We also ended up the whole family in the king bed because the front area with the hide a bed was so noisy and so was the pull out bed itself!

Leisure Family