Embassy Suites by Hilton Anaheim Orange

United States , Los Angeles - CA
ORANGE, 400 N. State College Boulevard
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100 reviews shown

10/10

Exceptional

19 Mar 2026

Christina

5 stars

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Christina

Very clean, bomb staff, great food for room service, even better bartender downstairs in lobby. lol Will definitely be coming back.

Friends_and_family Family

4/10

Poor

19 Mar 2026

Dana

The air conditioning did not work in the room. When I told the front desk, they did not send anyone to repair it so I had to go purchase a fan. The hotel only comp for parking.
We were given hand towels with hair on it, there was hair on the floor, and had to call the front desk because they didn't give us bath towels.

Partner

6/10

Pleasant

19 Mar 2026

Jillian

Location was great. Easy parking and staff was friendly. The room was still dirty when we arrived. Trash on the floor. Hair in the bathroom.

Friends

10/10

Exceptional

19 Mar 2026

Maggie

They upgraded our room when we got there. The room the Hotels,Com reserved for us was not available. Lesson learned.

10/10

Exceptional

18 Mar 2026

John

Family_with_children

10/10

Exceptional

17 Mar 2026

Miguel

Clean rooms. Friendlly and helpful staff

Family_with_children

2/10

Poor

17 Mar 2026

Ana

Breakfast was over at nine and there was nothing near the area to go get other breakfast so if you don't if you're not up by nine, you are out of luck the kitchen closes and there's no room service. It felt like staying at a motel, not a hotel in addition the place was very loud and the rooms were so not well taken care of. They were rundown like the hotel never again will I stay at a Embassy suites

Partner

10/10

Exceptional

15 Mar 2026

Sergio

Good

Family_with_children

10/10

Exceptional

14 Mar 2026

BU YONG

Everything very good

4/10

Poor

14 Mar 2026

Jordan

Honestly this place is really nice and a good stay. I unfortunately had a bad experience in the morning hours on Saturday. They were doing constant construction from 8am-11am in the unit above me. I had to call twice and ask for them to stop drilling and using a hammer. They continued to do it. I got a late check out to sleep in a little longer, but did not get to sleep in at all. Smart coordination would have been to start this work when people are checking out. Front desk staff was great. The person I was texting about the issues was not very thoughtful or helpful. Whoever coordinated this work needs to rethink when they schedule the work, maybe when people check out?

8/10

Excellent

14 Mar 2026

Yamilex

The hotel is very nice everything looked cleaned. But once I entered my room there were ants. I notified staff and they came to spray room immediately. Following day there still were ants.

Family_with_children

10/10

Exceptional

12 Mar 2026

ROSA

Nice hotel but needs to be updated

10/10

Exceptional

12 Mar 2026

Zachary

Clean room - nice views form room super close to Disney land easy commute - reliable shuttle to and from - breakfast is excellent

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

JAVIER

Everything was good

Family_with_children

6/10

Pleasant

11 Mar 2026

Craig

The air conditioning barely worked. Hottest night ever in a hotel. Maintenance stopped by and said it was blowing just fine though the room never fell below about 75. I love embassy suites but will avoid this one.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Rebecca

No pool used, food good- room could use better cleaning products

8/10

Excellent

07 Mar 2026

Gerald

The room was nice and clean

Partner

10/10

Exceptional

07 Mar 2026

Gary Lee

Great happy hour!

10/10

Exceptional

07 Mar 2026

Elizabeth

Very nice facility, clean, and friendly staff.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Stephanie

Clean, well appointed room.

10/10

Exceptional

06 Mar 2026

Andrea

Great hotel and very clean. The breakfast was excellent, one of the best we’ve had at a hotel. The staff was friendly and everything felt comfortable and well maintained.
The only small inconvenience was the parking, but overall it was a very good experience. I would definitely recommend this hotel.

Leisure Family_with_children

10/10

Exceptional

06 Mar 2026

Silvia

Family_with_children

10/10

Exceptional

06 Mar 2026

Detrin

Great

10/10

Exceptional

03 Mar 2026

Anthony

Clean room and amazingly friendly staff

10/10

Exceptional

01 Mar 2026

Steven F

Great hotel

6/10

Pleasant

01 Mar 2026

yashi

Night one, never got cold, toilet wouldn’t flush. So wanted to call the front desk, but phone was not working. So had to walk down to mention everything to them. Breakfast and happy hour was cool. But air in the room was never really take care of. The room never got cold and it pretty much made the room stuffy.

Partner

2/10

Poor

01 Mar 2026

Filiberto

Cockroach in the room

4/10

Poor

28 Feb 2026

Amie

The AC wasn’t working and it was super hot in our room. The housecleaners didn’t empty all the garbages out. On our last night my toddler woke up with severe croup. I ran him downstairs to get some cool air and it was too hot outside to help him. I asked the receptionist to open the market area up to let him breathe in the cool air and she said it was locked. She didn’t want to help at all. I asked her if they sold children’s ibuprofen and she said no

8/10

Excellent

26 Feb 2026

John

1st room wasn't clean. But next room we received was nice and clean. Staff was polite and helpful, helped answer all the questions I had about the place and transportation to Disneyland.

Family_with_children

10/10

Exceptional

25 Feb 2026

Truong

“Yes, very professional and helpful. That is why I come back every year and stay at this Embassy Suites location.”

Family_with_children

6/10

Pleasant

25 Feb 2026

Monica

The staff was very kind and helpful when needed.
We didn’t get the same type of room we booked via Expedia and were told we needed to contact Expedia about that instead. Annoying but okay, they comped our parking fees as a way to apologize.
The indoor pool felt like it hadn’t been cleaned or cared for well. The outdoor hot tub had a strange white/gray-ish foam everywhere.
In general the room was clean, but the photos made the facilities look more updated than they were. Floor of the shower for example had a big crack, and paint was peeling in a few little places. Bed was comfortable.

Family_with_children

8/10

Excellent

25 Feb 2026

Angela

No, the room was not spotless. It was a little messy in the bathroom.

Family_with_children

8/10

Excellent

25 Feb 2026

Francisca

Staff was great. Had my room ready about an hour earlier than check in time. Room was clean, comfortable, and Quiet.

Partner

10/10

Exceptional

24 Feb 2026

Cameron

The room was clean and comfortable. All of the staff members we talked to were very kind, courteous and helpful with any questions we had about our visit. The made-to-order omelettes at breakfast were delicious

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Matthew

Pros:

Breakfast
2 drinks @ the bar when checking in
Friendly staff
Comfortable beds
Blackout curtains
Clean rooms

Cons:

Parking $32
Shower water pressure poor
Only 2 Elevators with no stair access to 1st floor (they go quickly)

We enjoyed out stay. I would definitely be back, just be prepared to spend a little bit.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Ivan

Everything was fine

Family_with_children

8/10

Excellent

21 Feb 2026

Jenny

The room was so spacious and clean. It came with really good Crabtree and Evelyn spas, shampoos, lotion etc.

The included breakfast was great. Everything was really fresh and the breakfast area was spacious. We always found seats.

During 5-6:30pm, they offered 2 complimentary drinks per guest at the bar and some snacks. These were great!

The staff was so friendly especially the front desk person. She was so nice and accommodating by letting us check in early.

My only gripe would be the horrendous bus service. They removed the hotel’s free shuttle program to/from Disneyland. Instead, they used the city bus which was also free by entering a promo code during checkout for day pass purchase. They never stuck with schedule. They were so off by 15-20 minutes. After Disneyland closed, we saw the bus pull up, the driver took a 20-min break and then restarted the service again. Mind you, it was during the park’s closing time, it had rained all day, and everyone waiting was exhausted. We had to use uber several times during the trip. It wasn’t what we expected. This might be the reason we don’t stay there again.

Family_with_children

4/10

Poor

21 Feb 2026

luis

A/C didn’t work called 4 times and maintenance guy came and said there nothing he was able to do at the moment. He said changing rooms would be best. We went downstairs to talk to front desk they said they would let me know if they can move me. 10 minutes later he called and said they were sold out he offered me some fans and a $50 credit. The fans never showed up and I didn’t use the credit.

Family_with_children

8/10

Excellent

20 Feb 2026

Grasiela

Over all we had a great time. The staff was great and the included breakfast was nice.

Partner

10/10

Exceptional

19 Feb 2026

Jagan

Embassy suites is easily the best Hotel one can stay near Disney. Stayed with Family of 4 with 2 kids and I should say this Hotel offers something for every one. While my kids enjoyed the whole stay enjoying Hotel, food etc..we were offered great service which includes complimentary evening drinks, free bus rides to Disney and all..Truely recommend this Hotel for their exceptional service and experience.

Family_with_children

10/10

Exceptional

18 Feb 2026

Lennie

Clean room

10/10

Exceptional

17 Feb 2026

Patricia

It was clean and staff was very kind

Partner

10/10

Exceptional

16 Feb 2026

Jeremy

Everything was great

10/10

Exceptional

16 Feb 2026

Saul

Abc

4/10

Poor

15 Feb 2026

Raneem

They gave us a room different than what I originally booked stating that the original room is out of order. The room they gave us didn’t have a balcony or view. In addition, the shower walls had hair on them. The coffee machine was broken as well.
I will never stay there again.

Business_and_leisure Family

10/10

Exceptional

15 Feb 2026

Daniel

Everything was great. Parking / cleanliness / breakfast / free drinks daily. Staff were very nice also.

Leisure Family_with_children

10/10

Exceptional

14 Feb 2026

Gilberto

Yes thank you

10/10

Exceptional

14 Feb 2026

Great service and accommodation. Love the free bus shuttle to Disneyland Park.

Leisure Family

6/10

Pleasant

14 Feb 2026

David

Rooms need refreshed.

10/10

Exceptional

13 Feb 2026

Ryan

Yes

10/10

Exceptional

13 Feb 2026

Grant

Everything was great

10/10

Exceptional

12 Feb 2026

jennifer

Would be nice to know

10/10

Exceptional

12 Feb 2026

Arthur

Great staff, clean room, great service

Leisure Friends

10/10

Exceptional

12 Feb 2026

Joshua

Clean room, breakfast, and amiaties are always incredible.

Leisure Self

10/10

Exceptional

11 Feb 2026

Stephanie

The cleanliness overall of the hotel lobby & the room, good amount of towels provided, breakfast service was amazing & so were the cooks for the omelette service! First time & we were so happy & definitely booking from here on out she staying at Anaheim!

Family

8/10

Excellent

10 Feb 2026

dung

Trash in hall trash bin are not dispose timely and floor was not clean

Business Partner

8/10

Excellent

09 Feb 2026

Michael

Staff are good, excellent breakfast

Business Self

6/10

Pleasant

06 Feb 2026

Lori

The room was fine and the staff was fine. They were not very accommodating about early check-in or late checkout.

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Ana

The front desk staff were friendly, professional and very helpful. They made me feel at home! The housekeeping staff were courteous and respectful. The cook worked fast and the meal was delicious!

Business_and_leisure Partner

6/10

Pleasant

05 Feb 2026

ruby

2nd elevator didn’t work and so it was hard to get our bell cart in the elevator we waited forever. So we ended up carrying all our luggage into elevator.
Everyone was using the only elevator working it was a mess in the morning to even get Down for breakfast

8/10

Excellent

04 Feb 2026

Dr. Jason

The hotel was in a great location near the Angels stadium. The staff was great, and the room was good.

Business_and_leisure Partner

4/10

Poor

02 Feb 2026

Waylon

Housekeeping was very poorly done. Room would not get cleaned, or when they did, no fresh towels or remove dirty coffee cups. Garbage would stack up near the elevators and not get picked up regularly. We booked 3 rooms for 8 days, will not return.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Lyann

Friendly staff

Business_and_leisure Self

8/10

Excellent

01 Feb 2026

Eric

Clean rooms. Great Continental breakfast. The only issue was elevator being down so only having one elevator was very inconvenient

Leisure Family_with_children

6/10

Pleasant

31 Jan 2026

Nichole

The main problem was the broken elevator. The

10/10

Exceptional

30 Jan 2026

John

Everything fine

Business

10/10

Exceptional

27 Jan 2026

Jessica

spacious room room for a family of 4. Everything was nice and clean, room had a bit of an odor, wasn’t too bad though. Staff was friendly. I would definitely return 100%.

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

James

Room was amazing! Super clean and very big! Lots of amenities. Staff was super helpful! We had a great time there!

Partner

2/10

Poor

25 Jan 2026

Alex

Our room smells like cigarettes the night we checked in. The phone in our room wasn’t working. One of the elevators wasn’t working. People waiting too long to go up or down.

8/10

Excellent

25 Jan 2026

Kara

Rooms were clean, staff was friendly, loved the amenities. Downside was only one working elevator so at times long waits for the elevator.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Aspen

Breakfast rocked

10/10

Exceptional

23 Jan 2026

Traci

10/10

Exceptional

22 Jan 2026

Angelica

Love the Breakfast

Partner

6/10

Pleasant

19 Jan 2026

Brian

I’m saddened to write the review of my first negative experience with embassy suites.
The facility was very clean, lots of open parking (which you pay for independent from your room reservations) staff was friendly and professional. The hotel had a nice bar and restaurant in the lobby, which we had breakfast at, and it was delicious. Our room was high quality and clean, beds were comfortable and had many pillows. The room had all the amenities needed for comfort. Unfortunately the air conditioning system did not work in our room. We returned from an event completely exhausted so we toughed it out, but was sweating all night. Also 1 of 2 of the hotel elevators was out of service. The wait times to use the elevator was sometimes 15+ minutes, often because they were filled with other people from the higher floors. Stairs was an option, but the access was outside on the rear of the property in the grass and was the narrow fire escape, not the easiest to use when carrying luggage. I do believe this was a one off for embassy suites, I’ve stayed at the other locations and have never had an issue. I would give this location another go in the future, I’d likely check the elevators and air system first.

Leisure Family

4/10

Poor

19 Jan 2026

Lilebeth

As we get in our room the pulled out bed is not working called Frontpage desk twice and we are already tired. The second night we are about to use the extra blanket we dound out that it’s nasty like there is like a blood that is been there. Called again the Frontpage desk and she said to send somebody.waited until 10 p.m nobody came. And also complain about the sink that it Darin so slow and it’s nasty.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Ana

It was great, especially your front desk staff, Chris. The only complaint was the elevator, there was a long wait, with many people trying to get in

Leisure Family

10/10

Exceptional

11 Jan 2026

Carina

Rooms are outdated and could use a revamp. Everything is pretty old and worn.

Partner

10/10

Exceptional

09 Jan 2026

manuel

Clean room, breakfast was excellent.

Leisure

6/10

Pleasant

09 Jan 2026

Heather

This was an okay stay for us. There are no stairs, and only two elevators. I would recommend staying on a higher floor so that you can access the elevators more easily as those of us on lower floors had to wait several rounds (or go up to go down). The beds were both super uncomfortable (the King and the pull out sofa). Breakfast had really long lines and while they would refill the stations, you would have to wait around quite often for them to be refilled. The hotel got pretty gross at night and early morning because the restaurant closes at 10 and most of the folks are coming back from Disneyland (which closes at 12) and are hungry and ordering food to eat since there are no options at the hotel and leaving their trash everywhere. There are some missed opportunities with things that would make the hotel more personable - like having a pin trading station for Disney fans. All of the other hotels have it, why not this one? Parking is expensive and many people didn't even pay and took spots away from those of us that did (they got tickets but that doesn't help us when we are looking for the parking we paid for). We tried the shuttle on our last day and while it was easy going to the park, it took SO long on the return trip that we paid for an uber. Overall, the price point, location, and separate rooms for families all make it decent, but it could have been a lot better.

Leisure Family

2/10

Poor

07 Jan 2026

Tyler

I got to the room mess all over the floors stains all over the place bathrooms tiles were broken sink was nasty and stains all over it mirror had spit stains on it. Pillows and sheets head stains on the bed. Had a non-smoking room smelled like cigarettes. As twice for new pillows and blankets never received them.

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

HB Construction

I was expecting to find lactose-free milk options since I am lactose intolerant, so I was a bit disappointed in that regard. Additionally, the bed was not very comfortable; it felt like a cheap mattress. I definitely expected more for the price I paid.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Maridin

Breakfast is good.

Family_with_children

10/10

Exceptional

04 Jan 2026

Heather

Staff was accommodating and kind. Room was perfect for our needs. Wish they had another elevator though. Everyone checning out at the same time had us using the stairs from the 8th floor

Leisure Family

10/10

Exceptional

04 Jan 2026

Serena

Very nice

10/10

Exceptional

04 Jan 2026

Jonathan

Yes

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Jenna

Great room and breakfast was nice bonus. Shuttle was easy and staff friendly

Leisure Family_with_children

6/10

Pleasant

03 Jan 2026

Brian

Plus of this was the location being close to our destination and easy access to freeway. The mattresses were not comfortable, you sink into it. Also the nightly parking fee is expensive and you have to walk from a second story garage quarter mile away.

Leisure Family

10/10

Exceptional

03 Jan 2026

Gloria

Since the moment we arrived very excellent staff/service, rooms where clean, breakfast was great, food/ bar where amazing. I felt very comfortable and my kids where happy.

Friends_and_family Family

2/10

Poor

03 Jan 2026

Artur

Everything was dirty and broken also the floors and shower was a lot of hair there was some insects in the room totally garbage and not worth it and when I spoke with receptionist they were suppose to change my room and fix all the issues nobody showed up to do anything at all.

Leisure Family

4/10

Poor

02 Jan 2026

Ron

The ROOMS was not worth the paid price!!!! It was dirty. The ceilings had black mold. The tables had finger prints of previous guests. When we complained the workers said it was beyond their control. I’m not sure what they meant by that. Breakfast was okay and well stocked.

I know the 10/10 reviews had to be FAKE or paid guest. While smoking all the guests had the same issues in their rooms. One our last day, housekeeper he opened our door with his keys at 9 am. We confronted him and he stated, “oh I was checking to see if you’ve already checked out.” This was unacceptable.

We travel all the time for trips and Amazon work meetings. We will never again stay at an Embassy.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Matthew

Great accommodation option to visit Disneyland. Bus service worked well.
Breakfast was great, and amenities were too.

Leisure Family

8/10

Excellent

01 Jan 2026

Oscar

Great stay just the beds were a bit uncomfortable

10/10

Exceptional

31 Dec 2025

marilynn

The room was very spacious, great view to Disneyland, the staff was amazing, very helpful and friendly.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Sandhya

There was no proper house keeping service. Did not come for room cleaning for first 3 days. We had to go to reception and request for it. I was with 3 kids. Requested for ceramic plates, cups for heating food because kids can get hungry at uneven time. They mentioned they can not give give restaurant plates. Mentioned us to go to reception to pick disposable plates and cups. Breakfast was good. Room was pretty clean. But did not receive towels until we requested which was after 2 days we checked in. I never check in Hilton again at least this location

Leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Christopher

Exterior of the hotel, hotel staff, and bfast buffet were all excellent.

However, we were very disappointed with the condition of the hotel room as other reviewers have mentioned. Our room had a musty smell from the beginning. We initially thought it was just due to the age of the room, but we discovered that there large areas of mold around the window sill. The hotel is old, but the hotel age should not justify this level of negligence. The management needs to do a better job of maintaining and cleaning the rooms.

10/10

Exceptional

29 Dec 2025

Jaime

The room is like my second home. So cozy and clean. The breakfast is yummy and filling.

Leisure Family

10/10

Exceptional

27 Dec 2025

Shukri

Great staff

8/10