Name: DoubleTree Suites by Hilton Anaheim Res - Conv Ctr
Address: 2085 South Harbor Blvd., Anaheim, 92802, US

6/10

Pleasant

24 Jul 2026

Sonji

Small fitness center

10/10

Exceptional

23 Jul 2026

Isela

Great and clean

Family_with_children

10/10

Exceptional

22 Jul 2026

Juventino

To my kids and me we love it very nice Hotel room very clean

10/10

Exceptional

21 Jul 2026

sandra

Always a great stay. Unfortunately, their TVs were down. My only suggestion to that is to place that information on their website so folks are aware ahead of time and not at check in. However, the front desk comp'd my parking so that was much appreciated.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Claire

Great hotel that’s only a healthy walk to Disneyland (it will seem longer on the way back). The staff here goes above and beyond and they give you free chocolate chip cookies that are delicious. But take note: the buffet breakfast is not free with your room!

Friends

10/10

Exceptional

20 Jul 2026

oscar

Clean
Nice

10/10

Exceptional

20 Jul 2026

Erika

great experience, friendly staff- great location

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Raul

We loved our stay at Doubletree Inn Suites in Anaheim , everything was great ! The rooms were nice and clean, the size amazing. Very quite and secure place .

Friends_and_family Family

4/10

Poor

20 Jul 2026

John

We were there for 5night and not 1 time did room service come clean our room. They wouldn’t bring us towels so after a long day at the parks we would get back and told we had to go pick up the towels. Trash was piling up and the tv did not work on any night. We had kids ages 7-12 and not having the tv was awful. I would have never booked if they stated that on the booking site. Room service is the reason we book a hotel as well we had to take out the trash and towels horrible experience. Book the embassy one block away. Clean friendly staff

Family_with_children

2/10

Poor

19 Jul 2026

Louis

They lost my reservation that I paid for months in advance.

Self

8/10

Excellent

19 Jul 2026

sheila

This hotel is not a 4 star hotel!! Room was rundown and old. Towels and sheets were old.

Friends_and_family Family

4/10

Poor

18 Jul 2026

Joanne

This hotel was in the middle of replacing the TVs, so no one had access to television (supposedly there was one channel available for sports). I was later told by a friend they ran into the same problem last week and was told it would take weeks to update. I was not prewarned about this, and when checking in was not informed until I saw a sign on the side that advised television viewing was not available.

The bathmat in my room looked like an old rag. It was frayed and gray. The soap dispenser in the shower was also empty. I've stayed at this hotel before, and was happy, but this time was very disappointing.

Self

2/10

Poor

18 Jul 2026

Eric

Hotel knowingly rented me a room with no tv, then refused to provide to reasonable reimbursement. All other hotels were seeking double the price for same day booking. Forced to stay at the property, then they would not allow a discount for the horrible stay. Beds uncomfortable, all around bad.

Family_with_children

10/10

Exceptional

17 Jul 2026

Roberto

TVs were not working. Overall trip was ok.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Mohammad

Everything was perfect

2/10

Poor

11 Jul 2026

Robert

Awful. The tv’s don’t work. We had 4 tv’s, 2 rooms with multiple kids and couldn’t even rest or turn it on after Disneyland. They had signs stating they were renovating but no room had tv capability, very odd in this day and age when it’s listed as an amenity when you book. 1 of the rooms fridge didn’t work. Outdated. Rooms were supposed to be joined together over the pool. Barely a pool view and rooms were not attached. Staff wasn’t helpful and just agreed with us when we complained about the fridges, tv, room arrangement. Wouldn’t recommend.

Family_with_children

8/10

Excellent

10 Jul 2026

Keith

The property was clean and safe. My only issue was the lack of any type of TV service or Smart TV in my room. The TV was there, but I couldn’t even stream a subscription service or watch local TV.

Self

10/10

Exceptional

08 Jul 2026

Christopher Adam

.

8/10

Excellent

07 Jul 2026

Erik

Na

10/10

Exceptional

07 Jul 2026

Janet

Great staff, helpful and clean.

Family_with_children

10/10

Exceptional

07 Jul 2026

Pastor Sara

Awesome staff, great location. Coffee in lobby was perfect. The extra sheets and blanket for the pull out sofa were lovely and fluffy. Great hotel!

Friends

10/10

Exceptional

06 Jul 2026

Jeffrey

Great location! Walking distance to the parks. The staff was extremely friendly, polite and helpful. We have stayed here before and will again.

Family_with_children

10/10

Exceptional

05 Jul 2026

Chad

Love for Disney trips with family

Family_with_children

4/10

Poor

05 Jul 2026

Shaylla

I gave this hotel 2 out of 5 stars because my stay was disappointing. We were not informed that the TVs were out of service until we arrived to check in. The hotel did not send a text message, email, or call us ahead of time to let us know that the televisions were not working.

The room also did not meet the standards I expected from a highly rated hotel. There was a noticeable amount of dust on the curtains, and the curtains appeared dirty. Overall, the room did not feel clean or well maintained.

I expected much better from this DoubleTree location and hope they improve their communication with guests and pay closer attention to cleanliness and maintenance.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Alba

Upon check in, my family was informed there were no TV services available for guests. THAT information should have been disclosed before I reserved the suite that I intentionally got for the space & two TVs. Hotel did not communicate this issue via a text or call or message on the app. Front desk waived the parking fee due to the inconvenience.

Family_with_children

8/10

Excellent

04 Jul 2026

Angelica

Everything was good except the refrigerator was not cold. Also due to upgrades when we arrived the tv was unavailable.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Rackele

The hot tub/pool bleached both my daughter’s swimsuits. Scary thought as it must have been harsh on their skin and hair as well. We only swam once. You should probably drain your pool more often instead of just dumping more and more chemicals in

6/10

Pleasant

02 Jul 2026

Ulises Rene

Very disappointed with the fact that due to them making up grades there was no TV service during the world cup. Bed was very wobbly just not the double tree Im used to due to the fact that Ive stayed here on other occasions

Partner

6/10

Pleasant

02 Jul 2026

Ferdinand

TV’s were broken was only told after I paid and booked

Family_with_children

10/10

Exceptional

02 Jul 2026

Greg Alan

Didn’t find out that the property is being renovated until i called the day of. TV’s were down, staff was great and instead of a TV they did allow us free parking. Worked out very nice.

Family_with_children

6/10

Pleasant

02 Jul 2026

Chante

The property was great, however the property is currently going through renovations with their WIFI and TV. NO WIFI and TV during our stay. No warning of this being done. Check in advance on this issue before booking.

Family_with_children

10/10

Exceptional

01 Jul 2026

Matthew

The hotel and its staff were very nice and friendly! Came into town for a conference so was not in the room much however the beds were extremely comfortable and relaxing. I was nervous at first about possibly being loud with the festivities from the location being so close to Disney however that made no difference. The location is VERY convenient to so many excellent dining choices.

The staff were amazing from the front desk, the dining staff in the restaurant for breakfast. Everyone made sure that we were well taken care of!

Business

10/10

Exceptional

01 Jul 2026

Santhosh

The property was clean, well-maintained, and in a great location. We enjoyed our stay and found the overall experience to be very pleasant.
The only area for improvement was during check-out. One of the front desk staff members seemed unwilling to answer a few questions and came across as somewhat dismissive. It was not a major issue, but a more helpful and welcoming approach would have made the experience even better.

Family_with_children

8/10

Excellent

30 Jun 2026

Viviana

comfortable stay. close to disney

6/10

Pleasant

30 Jun 2026

Nathalie

Overall an okay hotel if you plan to visit Disneyland. Pricing and location are very good, rooms are spacious and have all the necessities and the breakfast buffet is great. Parking onsite is a bit overpriced ($30). However the onsite restaurant is very small and looks a bit run down, dark and not very welcoming. Also the staff told us they were going to close early like 8:30/9 because it was very slow so we had to rush and we were the only one. The pool is small and gets over crowded quickly. So overall nice for a stay that’s mostly about being outside.

Friends

10/10

Exceptional

30 Jun 2026

Junis

Mark Burns at the Doubletree was great clean great customer service. I would definitely come back and stay here again.

Family_with_children

6/10

Pleasant

29 Jun 2026

Yolanda

I did not like the room, the cleaning staff did not clean well, the property is out dated and I was not informed about not having a television during to renovation until I arrived at the property.

Family

6/10

Pleasant

28 Jun 2026

Mike

We had no television because they upgraded to smart tv

Partner

10/10

Exceptional

28 Jun 2026

Yvette

everything was great. I just didn’t receive my deposit back, which was weird.

10/10

Exceptional

28 Jun 2026

Simmone

Everything was great

Family

10/10

Exceptional

28 Jun 2026

Angela

We loved it all!

Family_with_children

10/10

Exceptional

26 Jun 2026

Brenda

From checking in to room service every day everything was absolutely great. Amazing experience will definitely be there again next year. Thank you for your hospitality.

Family_with_children

2/10

Poor

26 Jun 2026

Laura

Overall, it was not the experience I was expecting. I reserved a two bedroom queen bedroom suite. There was a bug in my Mini mouse ears I had left on top of one of the couches. When I put the Mini ears on the roach looking bug fell on my bangs and I panicked. When I let the hotel know, they sent someone to check the room and I was told they found a “spider.” They stated the room was sprayed. The couches where not comfortable. For the price I paid and the hotel ratings, I expected better quality. To make the experience worse, they charged me $142.51 extra on my credit card. When I called to inquire about this charge, I was placed on hold for 33 minutes. When the agent finally answered, I was told the charge was a restaurant fee. I never ate at the restaurant(she specified it was not the breakfast buffet, but the hotel restaurant). I explained this to the agent, she said I would have to speak with a manager. I asked to be transferred and she stated the manager would be back on Monday. It is ridiculous they won’t have a manager on site for 3 days. I will be disputing this charge. I am very disappointed with this experience, the ratings where deceitful, I do not recommend this hotel. For the price of the stay, I am disappointed with this experience/quality of customer service.

Family_with_children

4/10

Poor

25 Jun 2026

Dollie

It was kind of clean. The pillowcase for the let out sofa was not clean it had brown spots on it.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Ernie

Nice stay

Family_with_children

2/10

Poor

24 Jun 2026

Arturo

Terrible hotel, terrible service; I can't understand how it has 4 stars.
How is it possible to arrive and be told you won't have a TV during your stay, and that if you don't like it, you can cancel your reservation—without being offered any kind of assistance?

Family

10/10

Exceptional

24 Jun 2026

Yolanda

Excelente location. Rooms are specious and staff are very helpful. The warm cookies are a plus.

Partner

10/10

Exceptional

24 Jun 2026

Angela

The overall quality was excellent. Not a bad thing to say about it. Would come back again.

Family_with_children

2/10

Poor

24 Jun 2026

Daniel

Poorly maintained property and horrible at managing service guest recovery with no cable all weekend

Self

2/10

Poor

23 Jun 2026

Eva

As we checked in the desk person let us know all cable was down. Not operating.
It would not come on till the next week. We like to rest and order movies. So we canceled and left the hotel. I’m expecting a refund from Expedia

10/10

Exceptional

23 Jun 2026

Vanessa

The place was very well kept! And CLEAN!

Family_with_children

2/10

Poor

23 Jun 2026

Tamara

My family and I stayed at the DoubleTree by Hilton in Los Angeles this past weekend while my son attended his first travel basketball tournament. Unfortunately, our experience was disappointing from start to finish. A few days before our stay, I called the hotel to ask about early check-in. I was told that checking in before 11:00 a.m. would cost $25, but that I could check in at 12:00 p.m. at no charge. Based on that information, I planned accordingly. When we arrived around 9:00 a.m., I confirmed with the front desk agent that early check-in would be $25 and was told that a room should be ready soon. She suggested I wait nearby, so I did. After waiting about 40 minutes, I checked back and was told the room still wasn't ready. We left to get breakfast and returned later, only to be told once again that the room was being prepared. After waiting even longer, it was nearly noon, and I asked whether the room would actually be available since there was no point paying for early check-in anymore. At that point, I was told that early check-in was actually 1:00 p.m., contradicting the information I had been given over the phone. To make matters worse, the front desk agent took my name and phone number and said she would contact me when the room was ready. She then disappeared from the desk and never followed up. I eventually had to speak with a manager about the situation. The condition of the hotel itself was also disappointing. The showers had visible rust, the beds felt old.

Family_with_children

10/10

Exceptional

21 Jun 2026

Dawn

Nice stay!

Family_with_children

4/10

Poor

21 Jun 2026

Guillermo

We've stayed at this hotel plenty of times in the past and it has always beem greatbut this time around it was a little unpleasant and it may not seem like a big issue but justbthe fact of not informing the guest before hand is what kinda got under my skin, ALL of their tv's were down due to renovations. Again it's not that big of an issue but at least inform the ppl prior to making a reservation especially if we have kids, how are we suppose to keep them busy for 2 days. Im not asking for discounts or anything special all i would like is a notice prior to getting the room that way we have options

Friends_and_family Family

2/10

Poor

21 Jun 2026

Jeffery

unbelieveable, checked in to a 100.00 PER DAY deposit, and informed SORRY no TV. 2 days and it doesnt even turn on. Should be at least a particle refund. No maid service but will bring clean towels, that didnt happen either! Do better Hilton, this was unacceptable

Self

6/10

Pleasant

16 Jun 2026

CLAUDIA

Ok rooms, needs cleaning

6/10

Pleasant

16 Jun 2026

Jose

Stayed here the night before our Disneyland day and when we arrived we were welcome with great hospitality the hotel looked very clean.
It was in a great location close to Disney within walking distance or driving.
Now when we stayed the cable wasn’t working at all contacted the front desk and they inform me that their cable wasn’t not functioning at the moment. That was very unfortunate because we came with kids and before bed they typically watch tv to wire down

8/10

Excellent

15 Jun 2026

Patrice

I stayed at this hotel to attend a convention in Anaheim. The hotel was well kept and within walking distance. The cable was not working but they compensated with complimentary parking.

Family

10/10

Exceptional

15 Jun 2026

yasniel

Good

2/10

Poor

15 Jun 2026

Brooke

We arrived and the hotel alerted us that they were having some renovations which would mean their cable would be out. They offered us a free breakfast(one day), which was a subpar Buffet as compensation for no cable. A few days into our stay, they gave us a piece of paper saying that the water would be out from 10 AM to 4 PM the next day. When Expedia tried to get some kind of compensation for this, they told them that they had already gave us the free breakfast. The breakfast was compensation for the cable being out. Which made the gay they said a lie. Very shady hotel. I would’ve stayed at this hotel again if it weren’t for the dishonesty and randomly not even being able to go to the bathroom for six hours one day with no notice before check in. If you don’t like random unpleasant surprises, don’t stay at this hotel.

Family_with_children

4/10

Poor

14 Jun 2026

Julio

No tv that sucked it was really loud outside because the gas station

Partner

10/10

Exceptional

14 Jun 2026

Lowell

Breakfast is an overpriced continental minus the waffles. Service was excellent.

Family

4/10

Poor

14 Jun 2026

Rachael

Pretty hotel and very clean. Tv wasn’t working, staff wasn’t helpful at all and the shower head was made for a shorter person. Had to grab the shower head and hold it in one hand and shower with the other. Not helpful at all.

Partner

10/10

Exceptional

14 Jun 2026

Virginia

Hot tub and location

Family_with_children

8/10

Excellent

13 Jun 2026

Deanna

Wonderful location. Reasonable parking cost compared to others in the area. Staff was very kind and helpful. Room was very outdated but clean. For a nice clean room and bathroom and place to lay my head, it was perfect.

Family

6/10

Pleasant

13 Jun 2026

Samuel

There was no connection for the TV. A heads up from the hotel would have been nice!
Overall everything was fine.

Partner

6/10

Pleasant

12 Jun 2026

Martin

Not having cable & water to shower half the day was a bummer

Family_with_children

2/10

Poor

12 Jun 2026

Chad

No cable tv. Also water was off for hours and we weren't told about it. Also doing construction work during the day making it real noisy. Worst part of my trip. Messed my whole vacation plans up.

Family_with_children

10/10

Exceptional

12 Jun 2026

Catherine

Good property close to Disneyland. Room was very spacious. Beds are a little too stiff, but overall still a good stay.

Family_with_children

10/10

Exceptional

12 Jun 2026

Xiong

The staff were friendly upon check in. Our room was clean and linens were clean. Hotel’s automated text system keeps the communication great. Gotta love those chocolate chip cookies!

Business Family

6/10

Pleasant

09 Jun 2026

David

During our last stay at the property the TV didn’t work all weekend long. It was a tremendous inconvenience.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Charles

Everything was great!

Family_with_children

2/10

Poor

09 Jun 2026

Hector

No tv no water to take shower staff lie about give better room they not due anything. But experience with my family vacation Expedia and the hotel show be due something give some money back or extra credit

Family_with_children

4/10

Poor

09 Jun 2026

Ian

The TV was out. Traveling with 3 children under 6, that is a must for me. Construction was on the floor above us, so really no sleeping in. One of the days they needed to be in our room from noon to 3 pm, so we had to be out. Shuttle to the park was no longer going. So no it wasn’t a good stay.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

jaime

Yes I would return for sure

Family_with_children

10/10

Exceptional

08 Jun 2026

Vanessa

Will definitely stay again ,

Family

6/10

Pleasant

08 Jun 2026

Angela

The hotel was ok. When I checked in they never mentioned that the TV was not working. Staff was pretty friendly.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Yolanda

Excellent customer service

Self

4/10

Poor

08 Jun 2026

Chris

Tv was not working. No tv during our stay.

Family_with_children

2/10

Poor

07 Jun 2026

Theresa

No television. No continental breakfast. No shuttle to Disneyland. Long long long walk to Disneyland. I was charged WAY more than what Expedia quote was.

Family_with_children

6/10

Pleasant

07 Jun 2026

Emily

It was clean however the tv wasn’t working they had a cable outage during this our stay.

Family_with_children

10/10

Exceptional

06 Jun 2026

Abril

The staff was helpful. The room was okay.

Partner

2/10

Poor

06 Jun 2026

Aseem

I would strongly recommend avoiding this hotel.

The property is in very poor condition and appears badly maintained. The carpets look extremely old, and overall cleanliness was far below what I would expect from a Hilton-branded hotel.

I had a 3-night stay, and problems started almost immediately. Within five minutes of checking into my room, I discovered a broken light bulb and several lights that were not working. After reporting the issue to the front desk, I had to wait approximately 40 minutes to be moved to another room. At check-in, I was also informed that the cable TV service was not working and that the hotel had no estimate for when it would be fixed. It remained unavailable for my entire 3-night stay.

The replacement room was still very dirty. I found eye-drop bottles left behind by previous guests in three different locations, which made me question whether the room had been properly cleaned at all.

The air conditioning failed twice during my stay, including once in the middle of the night, requiring an engineer to come and repair it. The refrigerator was also not working. When the engineer inspected it, he found a large pool of water inside. He explained that a previous guest had left a bottle in the freezer that had burst and caused the issue. When I asked whether housekeeping checks these things before assigning rooms, he simply smiled and said nothing.

Overall, this was one of the worst hotel experiences I have had.

Partner

6/10

Pleasant

06 Jun 2026

Riza

Check in and out was fast, bed was comfy. Lighter ambience, updated wall paper or paint and carpet would have been a plus and better shower

Partner

10/10

Exceptional

06 Jun 2026

Jesus

Costumer service was excellent

Family_with_children

6/10

Pleasant

05 Jun 2026

JAMES

What i didn't Luke was surprising 30 dollars extra daily for parking car.

Self

6/10

Pleasant

05 Jun 2026

Thomas C.

We had no water available for the entire day on June 4 due to maintenance, which was extremely inconvenient. There was no compensation offered for this major disruption.

In addition, the TV service was down for our entire stay. Traveling with family, having access to television was important, and it was disappointing that the system was never restored. Overall, these issues had a significant impact on our experience.

Family_with_children

8/10

Excellent

04 Jun 2026

Jason

Nice hotel very clean they are making a few updates. Great location quiet as well.

Family_with_children

2/10

Poor

04 Jun 2026

Maneesha

Shower was horrible le. TV cable was not peeling my entire 5 day stay. No compensation. Staff was not helpful. Hotel manager does not strive in customer service.

Family

10/10

Exceptional

03 Jun 2026

Tiffany

Clean rooms friendly staff

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Liza

Excellent location, clean room, friendly staff incl security guard, food good & cookies delicious as always..

Family_with_children

10/10

Exceptional

02 Jun 2026

Raymond

It’s interesting because I’m a Hilton Honors member and still get a better deal through Expedia , as far as this property goes it’s well kept and all the staff were amazing.

Family

10/10

Exceptional

02 Jun 2026

Leidy

Fue buena estancia , limpio con una vista linda a la ciudad muy cerca de todas las embajadas.

Partner

4/10

Poor

01 Jun 2026

Thomas

No tv service. Sparse amenities. Disputed charges…customer service had no record of my stay, which is ironic as you are asking for a review.

Self

10/10

Exceptional

01 Jun 2026

Wayne

Good location to get around Disneylands theme parks. It lakes about good 10 minutes walking to Disneyland shuttle parking.

Family_with_children

8/10

Excellent

31 May 2026

Joelle

Overall it was a great stay. Pillows were a little soft and bed was a little squeaky but still pretty comfortable.

2/10

Poor

31 May 2026

aial

We stayed here the week prior which was great. This time we had no tv service and were told by the front desk that it was a spectrum outage which was BS! I had two small kids with no tv for the entire weekend. Additionally the hot water fluctuates while taking showers. Will never stay here again

Family_with_children

10/10

Exceptional

31 May 2026

Adrian

Great service!

Family_with_children

4/10

Poor

31 May 2026

Brendan Allen

The staff was friendly at check in, however once in my room, the two tvs didnt work. I was told that hopefully the tvs would work soon. I have young kids to entertain while we prepare for Disneyland. This is vital for our prace of mind. But thats not all. We found a woman's girdle in the room. And we call for two days to get extra pillows. Also no shampoo/conditioner/body wash was filled during our stay, and no refills on toilet paper. I am very disappointed considering we stayed before and had better service.

Family_with_children

8/10

Excellent

30 May 2026

Jackie

They do not have a shuttle to take you to Disneyland. There was no tv for the we stated there.

Family_with_children