Name: Best Western Plus Raffles Inn & Suites
Address: 2040 S Harbor Boulevard, Anaheim, 92802, US

8/10

Excellent

24 Jul 2026

Kulwinder

I wish if they have shuttle service and free parking. After paying for both. I feel, I will take another hotel instead of this.

10/10

Exceptional

24 Jul 2026

Tanya

Our stay was great, the staff was friendly and provided great service. Our room was clean and comfortable. The hotel is located in a great area and close to major attractions.

8/10

Excellent

22 Jul 2026

Terri

Staff were very friendly, very quick check-in with our reservation. We chose this hotel for our family of 6 because they offered a kid suite which accommodated our family perfectly. Only issue we had was the lack of blankets/flat sheets on the kids beds but it was an easy fix when we went down to the front desk to get more. Definitely recommend staying here if you’re a large family looking for a room. They offer a shuttle but it’s a short walk to the Toy Story parking lot to get the Disney Shuttle.

6/10

Pleasant

20 Jul 2026

Marcos

Couldn’t sleep the second night. Walls are thin. I think the vallet was looking for cars because every 20 min on the dot car alarms were going off. Parking lot was always packed. Would recommend a room closer to the pool away from elevators. Other than that. Place was great.

8/10

Excellent

20 Jul 2026

Derek

Booked this hotel because it was close to Disney, very happy with the stay

Partner

6/10

Pleasant

20 Jul 2026

Hope

Ice machine broken on the 3rd floor. Laundry room was out of order. The room was nice and clean. We weren't given the correct room, however, we were compensated and that worked out alright. The Breakfast room was under construction so we just had a grab and go, however, it was pretty good. Quite a few things to pick from. The staff were all really nice!

10/10

Exceptional

19 Jul 2026

Ayman

Is good and same nice and clean

10/10

Exceptional

19 Jul 2026

Sarah

The room was very comfortable and clean. Appreciated how we got daily clean towels and trash service. I will most definitely stay here again. Thank you.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Beatriz

Staff was friendly and rooms were clean and comfortable. The coffee machine in the lobby was fantastic for a pick me up.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Marcos

Kids suite. Family of 4. Room was large. Staff was great! They even put a little something in our room for kiddos graduation. Room was clean. Pool was nice. Breakfast left a little something to be desired but it was efficient and quick. Rooms by the elevator are great for early risers as you will be rising early lol. Parking was full but was met with free valet. 10/10 totally found our Disney hotel. Right next store to Toy Story parking lot. Bigger plus.

Family_with_children

4/10

Poor

18 Jul 2026

Katie

Pretty sure I got bed bug bites

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Reyna Alejandra

Todo bien

Family_with_children

10/10

Exceptional

16 Jul 2026

Xochitl

Good

10/10

Exceptional

15 Jul 2026

Lorelly

Nothing to say, can’t recall the sty too much.

8/10

Excellent

13 Jul 2026

Mark

The young lady who checked me in late at night was fantastic. Very pleasant and helpful.

The overnight parking attendant/security was nice as well.

Room was recently refurbished, new paint, new countertops, new bathroom fixtures. We had a suite with 2 bathrooms which was well priced and so helpful with a family of 4.

Breakfast was lacking as they’re renovating the main breakfast area, so it was just pastries and cereals. The coffee was not great either.

The property is so convenient to the Disney Toy Story parking lot so an easy walk to security checks before the park. This is a huge time saver.

Family_with_children

8/10

Excellent

13 Jul 2026

Sacha Javier

Staff were very helpful and appeared to be happy doing their jobs, which really can affect travelers days so we appreciated the kindness shown. The outside of the motel was a little outdated, but we appreciated it was easy to find and close to Disneyland. We wish the pool was bigger it looked about the size for just 2 families to enjoy at a time. So if you are with swimmers, I don’t recommend staying here you will not be satisfied with the pool space. The free breakfast is nice for light breakfast eaters. This is NOT a hot eggs, hot bacon and hot sausage breakfast to our surprise. I did see some guests using the yogurt machine, cereals and bagels to toast with a heaping amount of generic cream cheese. We appreciated the bagels, coffee, fruit and individually wrapped donuts. Keep this in mind when booking, the parking lot seems smaller than it actually is and we never had a hard time finding parking when in the late-after-Disneyland closes times. And there is an evening valet who can help with parking also if neededIt is still quite a walk TO Disneyland so if you have people with you who are not into walking, I would still recommend driving and parking at Disneyland from the motel. The inside of the motel room was somewhat updated and A/C was great. We noticed in the Family bunk bed suite there were NO CHAIRS to sit on, so you need to either sit on one of the beds, sofa bed, or the carpeted floor. The bathroom, fridge, microwave, tvs and beds are the best part of the rooms.

Family_with_children

10/10

Exceptional

13 Jul 2026

Abel

Was real clean and Disney shuttle next door I would stay again

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Angelo

Helpful staff

Friends

8/10

Excellent

12 Jul 2026

Junald

Need to upgrade the breakfast like adding basic egg

2/10

Poor

12 Jul 2026

Jessica

I was told incorrect information by a supervisor when I checked in at the front desk regarding my deposit, refund and amount. There were no disclosures about the daily breakfast being changed to an “grab n go” due to renovations.

10/10

Exceptional

12 Jul 2026

Latoya

So close to everything

Family_with_children

10/10

Exceptional

11 Jul 2026

Sergio

Excelente ubicación
El personal muy amable y muy limpio el hotel muy recomendable para las familias que visitan Disneyland

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Jesus

Buen servicio

Family_with_children

10/10

Exceptional

10 Jul 2026

Theodore

Very nice place staff amazing... ICE COLD AC 😁

6/10

Pleasant

09 Jul 2026

Katherina

We were there for Disney so our stay was good. Our room was clean but we were not given fresh towels or our trash emptied on our third day of stay. We even made sure the privacy sign was not placed. However, I was able to pick up fresh towels at the front desk. Breakfast was available but we unfortunately did not enjoy it. Their breakfast room was under renovation so maybe it’s not their usual service. Parking can be tight! Kudos to the nightshift valet guy. He took care of us. We were able to take advantage of the shuttle at the Toy Story parking lot. It’s only a 5 minute walk from the hotel.

8/10

Excellent

07 Jul 2026

Adrian

Me parecio vien bolberia en cualquier momento

Family

8/10

Excellent

06 Jul 2026

Maria Clara

It was good experience and good service very good customer service

Family_with_children

10/10

Exceptional

06 Jul 2026

Carmen

The staff was very helpful and friendly. The room was also very clean and accommodated my family. The continental breakfast was great to have and they have plenty of options. I would recommend this property for sure!

Family_with_children

8/10

Excellent

05 Jul 2026

Salesh

We stayed here four nights to visit Disney; the staff was very friendly and knowledgeable in getting us free shuttle rides to and from the park. Breakfast options were good, parking was an issue as in all big cities. I booked through Expedia and it had advertised free parking but the facility charged me $20 a night for parking which was reasonable considering the location. Overall we had a great time staying here (did not get to use the dining pool)

Family_with_children

6/10

Pleasant

04 Jul 2026

Jamie Lee

Laundry was down, that would have been nice to know about. Very small pool and spa.

8/10

Excellent

03 Jul 2026

Michael

We enjoyed are stay and clean room

Partner

10/10

Exceptional

02 Jul 2026

Paige

Microwave and fridge wasn’t working but other than that the stay was amazing!

Family

10/10

Exceptional

02 Jul 2026

Pedro

El hotel está muy bien en general. Pero no tienen área de comedor para el desayuno porque dicen que está en remodelación, pero yo no vi ni el espacio

Friends_and_family Family

2/10

Poor

01 Jul 2026

Siphorne

My family and I were traveling from Sacramento, arrived earlier than expected. I requested for an early check in, got to the front desk was told no rooms were available yet and was informed that they will let us know when the room is ready. Head out to go eat, went back around 2:40pm, was told we HAD to wait til 3pm exactly! Went back to the front desk at exactly 3pm. No one greeted us or apologized for the inconvenience, I smiled and waved at the lady but no reaction from her. She just locked in on the screen, typed away and gave us the room key. I found them to be so unprofessional and why did we have to wait exactly til 3pm. I know that’s the check in time but the room was ready and we’ve been trying to check in early all day. I was fine with paying the extra fee for early check in too. She also didn’t even tell or show us where the room was located, I had to ask and was spoken to ask if I should know where the room was. Also courier service was not provided or suggested to us but to other families that came before and after us! That was a slap in the face to us. Not sure what we did wrong to deserve the unprofessional behaviors from them but we will not be going back!

Family_with_children

4/10

Poor

30 Jun 2026

Mariela

Was excited for the breakfast, especially with little kids and going to the parks but unfortunately it was being renovated so not much of options. I suggest to call ahead to verify if their breakfast is on full effect.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Erlie

Overall it was a great stay!

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Roseanne

Overall it was a good stay. I was only disappointed that there was no hot breakfast. The hotel was going under a renovation, had I of known I would have booked my stay elsewhere because we love to have hot breakfast included in our stay we usually pay more for this option because of it.

Family_with_children

10/10

Exceptional

28 Jun 2026

Danon

Great staff and access to Disney shuttle was helpful

Family_with_children

10/10

Exceptional

28 Jun 2026

Jonathon

It was good for the price in the area.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Teresa

Did not get my deposit back I called them and they started they refunded me and there was nothing they could do.

Family_with_children

8/10

Excellent

26 Jun 2026

Mussie

Not enough parking

8/10

Excellent

25 Jun 2026

Brenda

.

Family_with_children

10/10

Exceptional

23 Jun 2026

Esperanza

Excellent service

Family_with_children

8/10

Excellent

19 Jun 2026

Venezia

Staff was helpful and friendly. Breakfast was more of a grab and go style. Parking was good. Hotel close to Toy Story lot so you could take the shuttle or 15 min walk to park. Room was clean.

Family_with_children

4/10

Poor

18 Jun 2026

Melissa

We booked the kids \"suite\" with the bunk beds. Its definitely NOT a suite; it sleeps 6...we had 4 people and we were cramped. The room layout is weird too but we made it work as best as we could. The hotel advertises that they have full breakfast and a gym - both of those are untrue. They have continental breakfast and it's in the old gym area, so no gym. At check-in we were told there would be a $60 deposit, but it was actually $80 (found out at check-out). Also, when I mentioned the \"full breakfast advertised on their website\", the check-in front desk person said \"I know, they need to fix that.\" Lastly, they advertise tjat the property is 100% smoke free....every day, all day long, there was someone smoking cigarettes right by the stairs that take you up to the second and third floor rooms. Another false advertisement. Overall a 2 because it was clean.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Linda

The hotel was undergoing renovations. Breakfast room was under renovation as well. They had makeshift breakfast room setup with to-go bags to take your breakfast with you.

Our room AC was broken- they didn’t tell us at check in. We found out going into a sweaty room. Trip was planned and reserved 4 months in advanced- so I feel this should’ve been taken care of in advance of putting guests into faulty rooms in the heat of Anaheim. On top of that we had a family suite with 7 people, multi generational kids to adults. They offered half off parking for ONE of the vehicles….and possibly moving us to a different room on the second night. We couldn’t move rooms as we would be going to Disneyland all day and having multi generation in one space was way too much luggage/food etc to unpack, pack, unpack in back to back days.

The parking lot had shipping containers in it so the lot was double and triple parked in the evenings as well.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Francisco

Clean room

Self

8/10

Excellent

13 Jun 2026

Mayra

Enjoyed our stay as a family with a spacious and clean room. My girls enjoyed the heated pool that they were able to get in the evening despite it not yet being summer. Staff were very nice and helpful and always greeting us. The to go breakfast had a good variety. This hotel is very close to the toy story parking lot. If we are able in the area again we would book this hotel again.

Family_with_children

6/10

Pleasant

12 Jun 2026

Matthew

Breakfast was advertised as waffles, sausage, bacon and eggs, but those items were part of the breakfast.

Room had a smell of mildew and carpet was lumpy.

Parking lot was over-parked with vehicles parked illegally, making it a little harder to get in and out.

Staff were friendly and helpful.

Overall, a decent value option only a 20-min walk from Disneyland, and less than 10-min walk from Toy Story lot with free shuttle service.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Ignacio

The room was clean and the AC was working fine.

Friends

4/10

Poor

09 Jun 2026

Irene

No laundry room and not enough parking, small pool and only continental breakfast.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

brysen

The room was clean nd the bunkbeds my kids loved the pool was great we even got to check in alittle earlier nd park before we got booked in but they did not serve a breakfast like the website said it was very disappointing

Family_with_children

10/10

Exceptional

04 Jun 2026

Rebecca

The front desk staff was amazing. They were very helpful with help that I needed and very friendly.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Rene

Stayed with a group of 7, room was great, with a lot of space. The 2 bathrooms came in handy. Sink was clogged, but I cleaned it out (had hair build up, but not that big of a deal to me really) I think the only thing we didn't like about this property was the horrible water pressure. Everything else was great and we would stay here again

Family_with_children

8/10

Excellent

03 Jun 2026

Chad

Clean basic room. Everything worked as it should. Staff was very helpful.

Family_with_children

6/10

Pleasant

02 Jun 2026

Teresa

I had booked this hotel for the breakfast but due to them remodeling, the breakfast that is shown in the property pictures is not what you get right now. It’s more of a quick stop snack breakfast. The room was clean, pretty quiet at night. The TV didn’t work. Tried watching tv but signal was not good. Also too many cars in the parking lot when it was time to leave I struggled to get out. The construction workers park blocking other cars parked in actual parking spaces. There was cars parked by the exit drive way making it hard to leave property.

Family_with_children

6/10

Pleasant

02 Jun 2026

Elvis

Under construction so a little loud and short on parking.

Family_with_children

10/10

Exceptional

31 May 2026

Armineh

We stayed for our daughter’s volleyball tournament and the location was great since it was only 7-10 min walk to convention center and was very convenient.

Family_with_children

2/10

Poor

29 May 2026

Carol

The worst parking they have more rooms than parking spots!!
The coffee maker didn't work. All the The pipes with thin walls. It sounds like a motor going aby time someone turns on the water. I couldn't sleep a wink The entire night. I will never return to this hotel. You can't pay me to go there. I normally longer Best Western Plus buy this one doesn't deserve the name!!

Business

10/10

Exceptional

27 May 2026

Daniel

Great place to stay. The staff is friendly and helpful. Great location, conveniently located close to Disney and Anaheim Convention Center.

Friends_and_family Friends

8/10

Excellent

27 May 2026

Hannah

Property is under construction- but is still pretty great

Friends

6/10

Pleasant

25 May 2026

Trudy

I was not told the property was under renovation. They were not able to prepare hot food for breakfast, so it was bagels, cold cereal, etc. I booked the family suite for 6 of us, but it was more suited for young children, not 3, 15 yr Olds. The sofa sleeper was a joke. The mattress was horrible. Ended up adding another room. Had to double park on busier nights. She did comp our parking and gave a 10% off the second room.

Family

10/10

Exceptional

24 May 2026

Mayumi

Clean room

Family_with_children

10/10

Exceptional

20 May 2026

Melissa

Perfect day if you are going to the Disney resort. The heated pool was a nice surprise and loved with my crew of girls.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Adriana

Rooms are renovated everything is clean. Staff was very kind and professional

Family

10/10

Exceptional

16 May 2026

Evangelina

The room was clean, the staff was very friendly. I was disappointed with the breakfast, I had hoping for a hot breakfast. Most Best Western plus have hot breakfast, All we got was cereal and donuts. Note this hotel is under renovations. So parking lot is tight, a section is designated for construction. We stayed in a newly renovated room. We Loved it.

Family_with_children

8/10

Excellent

15 May 2026

Samuel

We did not know that they would be renovating and the complimentary breakfast was very meager! Only negative part of the hotel.

10/10

Exceptional

13 May 2026

JAMI

Very nice property, staff and location!!

Partner

8/10

Excellent

13 May 2026

LEYDI D

Very nice place clean spacious for my family of 6

Family_with_children

10/10

Exceptional

13 May 2026

Erica

Great place for families! Pool and spa were great! Great place to stay of you are going to Disneyland.

Family_with_children

10/10

Exceptional

11 May 2026

Amanda

Overall good

2/10

Poor

09 May 2026

Sarah

Front office staff seemed high, she was very disorganized and disheveled when I arrived. Even yelled at a guest when they asked for breakfast hours

Friends

10/10

Exceptional

08 May 2026

Tina

Room was clean, staff very friendly, parking was easy. Hotel location was great for a short walk to Disneyland.

Family

10/10

Exceptional

07 May 2026

Nicholas

Clean room

Partner

10/10

Exceptional

06 May 2026

Richard

We had a very easy experience at this hotel and would come again in the future! The pool was clean and we saw them doing tests on it regularly. The breakfast was basic items as they were doing renovations on their kitchen but it was perfect for us and everyone we noticed as we were on our way out the door to Disney daily anyway. Aixa was so helpful for check in and out! We loved our stay here.

Family_with_children

10/10

Exceptional

05 May 2026

Junior

Staff super friendly, rooms were clean and comfortable.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Ashley

Breakfast room being renovated so expect a cold continental Breakfast and to eat it outside by the pool (not especially wheelchair friendly)
Wasn't told about the free shuttle to Disney until we checked out, even though we had a manual wheelchair and asked staff for directions.
Hotel is outdated.
Room is good for the 5 of us- spacious enough. Had no trouble finding handicap parking.
Location is good- 17 min walk to Disney (or as I found out later...a 5 min walk to the free shuttle)

Family_with_children

8/10

Excellent

02 May 2026

Heather

This was my second time this year and will be back. The check in staff are so kind and helpful. The hotel is undergoing renovations so there is some dealings with extra people/vehicles. Our room was clean, comfortable and stocked with all the essentials. Easy access to the parks and very safe.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Karanvir

Everything was excellent . Only breakfast was average.

Family_with_children

10/10

Exceptional

27 Apr 2026

Victoria

Clean room, nice breakfast and friendly staff

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Lilimar

Good

10/10

Exceptional

22 Apr 2026

Juste

Parking was good, enough spaces. The staff was absolutely wonderful. The room was clean and ready, however I was a bit disappointed with lack of window in the second bedroom. Breakfast was adequate, but the staff did a wonderful set up with what they had to work with. Appreciated the fresh fruit, water and coffee at the front desk very much.

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Vanessa

Plenty parking

10/10

Exceptional

19 Apr 2026

Raewyn

Great property for a family stay. We had a room with bunks.. It also had a sofa bed and a king bed in a seperate room. Rooms are a little dated but well appointed. Great staff and on-site parking. Walkable to many restaurants. Good options for continental free breakfast.

Family

10/10

Exceptional

19 Apr 2026

Carissa

Staff was amazing!!!! Got place to distant on you bill vacation.

Friends_and_family Family

4/10

Poor

18 Apr 2026

stephanie

This place is way overpriced for what they have to offer. It says breakfast included when it’s just Cereal, Toast, and Bagels LITERALLY. I’ve stayed in other hotels near by with better breakfast quality and with 1 vehicle parking included for your stay. This hotel charged me a little over $1000 for our stay. Our hotel bathroom had a leakage and couldn’t sleep right due to the water drops from our restroom.
All I know is for sure I won’t be staying there again, nor recommend this to my family and friends for their Disney vacation

Family_with_children

6/10

Pleasant

17 Apr 2026

Julissa

There was a lot of construction going on in the parking lot and it was difficult to find a spot to park, as well as getting through the lot. Also, the breakfast area was closed but they did have a small snack bar. It was clean and a walkable distance to the Toy Story parking lot. The staff was nice.

Family_with_children

6/10

Pleasant

12 Apr 2026

Emily

This location is currently under renovation, so their workout room and breakfast buffet were closed. No heads up was sent about this change.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Veronika

This property is supposedly renovating their breakfast area, so they have to-go breakfast of bagels, toast and cereal instead of the full breakfast that is advertised. No longer shuttle to Disneyland, although this was advertised also. Laundry room was down. Came back to our room on the second day with ants all over the floor and some on walls. Had to have room sprayed. Exercise room was converted to the current breakfast place with no sitting room. Very noisy, hard to sleep. I asked for a refund and parking ($80 for 4 nights) was refunded to me. Would not stay again.

Family_with_children

8/10

Excellent

11 Apr 2026

Gladys

Our stay coincided with renovations, so the promised full breakfast was only continental. Many areas were under construction. However, the staff was very friendly and the room was spacious and comfortable

Friends_and_family Family

2/10

Poor

08 Apr 2026

Andres

Horrible stay

Family_with_children

8/10

Excellent

05 Apr 2026

Jeferson

Good

6/10

Pleasant

02 Apr 2026

Carrie

They're breakfast was not up to standard because the area was under construction, if I would of been made aware of this prior to check-in I would of booked elsewhere.

Family

10/10

Exceptional

29 Mar 2026

Loretta

The location is perfect for what we needed, The location, staff, and cleanliness was everything we needed. We'd definitely stay again!

Family_with_children

10/10

Exceptional

27 Mar 2026

EDUARDO

Walking distance to Disney parking lots. Good breakfast

8/10

Excellent

26 Mar 2026

Cierra

Clean rooms, excellent & attentive staff. I really appreciate the great customer service. The hotel is old however under construction.

Family_with_children

8/10

Excellent

25 Mar 2026

Deborah

Laundry facilities were not available, construction ongoing right near to our room

Family

10/10

Exceptional

25 Mar 2026

Shawn

Clean room amazing staff only downside is there was no warning construction was being done on the building which ment a large portion of the, already small, parking lot was taken up. People were double parked and we couldnt leave the parking lot and risk loosing a spot to come back to even after we paid to park there. If you're going to Disney and booked because it says theres a shuttle, there isnt. The options are the city bus in front of the building or a 10 minute walk to the free disney shuttle within the Toy Story parking lot which is next door. Other than that it was an amazing stay.

Friends

6/10

Pleasant

23 Mar 2026

Ryan

Water pressure in the shower was very weak in units 315 and 316. Other than that everything was good

Family_with_children

10/10

Exceptional

22 Mar 2026

Karry Allen

The hotel was under construction when we were there. We had a modified breakfast- the options were plentiful The rooms were great, perfect fo families!

Friends_and_family Friends