Name: Extended Stay America - Orange County - Anaheim Co
Address: South Clementine Street 1742, Anaheim, 92802, US

10/10

Exceptional

21 Jul 2026

Johnny

Room was spacious and clean and quiet! Bed was comfortable!

Self

10/10

Exceptional

19 Jul 2026

Kimberly

It's a perfect score for me.
My family enjoyed their stay.

There was an instance where one of our kids found a dead bird in the pool filter and the staff responded quickly. They demonstrated they knew the process for safety and how to dispose of potential wastes.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Michelle

the property was filthy and when we asked to change rooms because our room was dirty they tried to upcharge us for putting us in a room with 2 beds. We did speak to the front desk and they were able to fix the charges but overall we were pretty disappointed with the property.

Partner

2/10

Poor

13 Jul 2026

Mariafernanda

I was very disappointed I have stayed here many years back and I don't remember it was this dirty and just the whole staff was not on top of anything I I will never stay here again thank you I'm just being honest

Family_with_children

2/10

Poor

12 Jul 2026

Cristian

Our stay was very disappointing. When we arrived, the room was not clean. There was mildew in the bathroom, hair on the floor, and only one partially used roll of toilet paper provided.

We spent the weekend at Disneyland, and when we returned, our room had not been serviced or refreshed. We understand that housekeeping policies vary, but the overall level of service was poor. We had to ask for basic amenities instead of them being provided.

Another concern was the area outside the hotel. There were homeless individuals around the property, and I did not feel comfortable leaving my belongings in the room. I ended up taking my expensive items with me whenever we left because I didn’t feel they would be secure.

Overall, the cleanliness, service, and sense of safety did not meet my expectations. We don’t ask for much when we travel, but based on this experience, I would not stay here again.

Partner

4/10

Poor

11 Jul 2026

Enrique

Looks old, bathroom moldy, some small spiders and upstairs neighbor can hear early morning footsteps, request fir utensils not given and some amenities need to be requested like shampoo etc. The young lady who recieved us was nice but the other girl was not acceptable. The internet was very slow and the breakfast was disappointing ( coffee , some power bars and cup cake)

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Adria

It is great here Will the manager and his staff are amazing! Our room was very clean and the bed was so comfortable.

Partner

10/10

Exceptional

06 Jul 2026

Nancy

I liked that is was pet friendly and they do not charge an arm and a leg to bring our fur baby’s. I will be staying here again

Self

10/10

Exceptional

06 Jul 2026

Cassina

Great stay

Family

2/10

Poor

05 Jul 2026

RUEL

Pet-friendly:
Yes , but you can see dog poop is everywhere, especially at the property main entrance.. No one has ever picked up after their pets and no one from the property ever clean as well. Upon checking in, they ask for the dog's crate, which was never mentioned that they require dogs to be on crate. They only mentioned for the extra fee.
Breakfast :
For our entire stay, all they have is hot water, coffee, chocolate and a muffin.

Our stay with this property was a total disaster. This is the worst property we have ever stay and we will never ever go back.

2/10

Poor

29 Jun 2026

McKenna

We had a miserable stay at this hotel. We paid for a clean, relaxing vacation, but the room was completely unprepared and dirty. Here is what went wrong: Dirty Kitchenware: The silverware tasted terrible and actually made me sick. Whatever soap they use is awful. Used Sheets: The bed sheets were wrinkled and had a black spot on them. When my husband asked for clean sheets, the front desk said they ran out! Missing Essentials: There was no hair dryer, no extra toilet paper, and no ice bucket because they ran out of those too. We had to constantly walk downstairs to beg for basic supplies. Filthy Room: The counters and floors were disgusting. I used a Clorox wipe, and it came away black with dirt. No Housekeeping: No one ever came to clean, empty the trash, or give us fresh towels. We left in the morning and came back at night to the exact same mess. It is the hotel's job to provide a fresh, clean room. We should not have to spend our vacation doing their jobs for them while they get paid to do nothing. Avoid this hotel!

Partner

4/10

Poor

29 Jun 2026

sachin

Rooms are outdated . No utensils in extended stay . When requested ; got terrible utensils . I guess the owner doesn’t want to spend for guests basic comfort .

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Taryn

You know what not bad!! Clean enough room. Shower was super run down, but it gets the job done. One thing is like the other reviews say: you shouldn’t advertise breakfast if you don’t have it. They had a coffee stand with a granola bar. Not quite breakfast more of just a snack. You’ll need a different breakfast for sure. Huge highlight was the parking on site included in stay. So rare for the area. Check in and out was super easy staff were great, friendly, and quick. The place has potential. Great location close enough to Disney.

Partner

6/10

Pleasant

28 Jun 2026

Greg

Room needs to be updated. Room was in poor condition. Would not stay here again.

Partner

6/10

Pleasant

27 Jun 2026

SANDRA

They can improve in the cleanup, the elevator and the lobby smells really bad.
The “breakfast” is only coffee, and muffins they should specify that.
There is not enough towels and pillows in the rooms

Family_with_children

10/10

Exceptional

26 Jun 2026

Savanna

Quick easy and convenient. Thank you for letting us stay.

Business

10/10

Exceptional

26 Jun 2026

Dianna

I only give horse there’s always room for improvement four stars I would rather get more but I always know there’s room for thank you you guys. I enjoyed it well I’m grateful that my family had a place to go to for some days while getting stuff done that we have to get them. I’m a truck driver so I wasn’t there.

8/10

Excellent

25 Jun 2026

Dianna

Thank you for our support and assistance during our time of transition

Friends_and_family Family

4/10

Poor

22 Jun 2026

Robert

I rarely leave negative reviews, but this stay was unacceptable. The air conditioning in our first room did not work, forcing us to switch rooms. Unfortunately, the second room wasn’t much better. The shower only got lukewarm and never provided hot water, and the room had a strong, unpleasant odor that reminded us of an old bar.

When we tried to exchange our towels, we were told none were available, which is a basic service guests should be able to expect.

The most concerning issue was the pool area. Every day there was a group of men gathered there smoking and leaving cigarette butts all over the property. They weren’t using the pool and were not directly bothering anyone, but their constant presence created an uncomfortable atmosphere. My daughters felt intimidated and chose not to use the pool during our stay.

Between the broken air conditioning, lack of hot water, unpleasant room odor, inability to get clean towels, and the poorly maintained pool environment, this was not the experience we expected. We will not be returning and cannot recommend this hotel to families.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Rose

If you’re looking for an “extended” stay, this place definitely extends your patience.

The hotel is pet-friendly, which is great if you love animals. Unfortunately, it also smells like every dog that has ever vacationed near Disneyland. 💙

The elevators looked like they were competing in a science experiment, complete with black gunk around the bottom and random candy wrappers for decoration. The room keys appeared to have been recycled since the opening day of the hotel, complete with mysterious grime. Instead of key card sleeves, we were handed Post-it notes, which honestly set the tone for the entire experience.

Our room was supposedly for four people but came stocked with exactly one set of towels. Requests for additional towels were apparently considered ambitious. Other guests couldn’t even get their bedding.

Outside, several parking spaces seemed permanently reserved for vehicles that looked like they hadn’t moved in months. Dog poop was scattered throughout the property, and the fire lane doubled as a long-term parking lot, making the loading zone nearly useless.

As for amenities, don’t expect the basics. No complimentary toiletries, no dish soap, no pots or pans, and no way to wash anything if you actually planned to use the kitchenette.

The best thing about this hotel was that it was near Disneyland, because after spending a day at the Happiest Place on Earth, coming back here really helped you appreciate Disney’s attention to detail.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

roberto

The hotel staff is very good. Except for one guy, when he’s at the Lobby and you go to him for whatever reason looks like you are bothering. The on the go breakfast was very poor. Isn’t like the one they show in the photo. Only coffee and muffins but not enough. There were two days around 7:30 am wasn’t enough muffins and no coffee and they waited too long to refill it. The room was ok, was clean, the bed was comfortable enough. The microwave was dirty and the refrigerator was clean. Overall the hotel was good.

Family_with_children

10/10

Exceptional

17 Jun 2026

Zoraida

Clean room. Kitchen. A/C. Perfect for overnight and longer stays. Walking distance to Disneyland.

Partner

6/10

Pleasant

10 Jun 2026

April

No frills hotel near Toy Story parking. Pets are allowed which is great if you need it but not so great when the room next door has a barking dog in the middle of the night when you are trying to sleep.
Parking was free (also free breakfast but I did not eat it) and we had a little kitchenette in our room with a full size fridge. The room was a little worn down but we were comfortable and felt safe for the most part. There was a very strange smell in our room and we didn’t know if it was from cleaner or from the pets before.
Regardless, we got what we paid for and might stay here again.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Cindy Valerio

Room was bare bones. No blow dryer or little bottle of shampoo and conditioner. I called about the hair dryer and had to go get it down at the front desk. Just seems like for $160/day it could have been better. Bathroom seemed gross. Nothing really looked clean. Motel 6 would have seem nicer and that’s says a lot.

Partner

10/10

Exceptional

29 May 2026

Raelene

The extended stay was a great stay. Very clean room and very comfy pillows. The best part was being able to have our fur babies there with us. Great having a kitchen very clean and worked good. The staffs Gabriel, Annellie and Will were all great very welcoming.

Friends_and_family Family

2/10

Poor

28 May 2026

Brianna

We found a dead bug in our bed. The room was unclean. And I’m waiting to see if I receive a refund. There was also pet hair under the bed. As well as a mildew smell in the entire room.

Family

2/10

Poor

28 May 2026

ranganatha

Hotel room given was not cleaned when we did checkin and upon request they again made us wait for 20 mins to clean and issue the room. No breakfast served except muffins which are terrible and coffee which was brewed 2 days back. Never going to this hotel again

Family_with_children

2/10

Poor

24 May 2026

Marilyn

Literally the worst place i have ever stayed.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Adileni

Everything perfect. Conditions are very good. It's very centrally located—you don't have to walk far to get to Disney.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Rosa

Good room size

Partner

2/10

Poor

19 May 2026

Theresa

I purposely booked this room for the studio feature of the room. Having a 1 year old, a working refrigerator is essential as he needs to have milk as part of his nutrition. The fridge was broken during our stay…when reported tos gaff we were told “it’s fine.” The refrigerator was not getting cold causing not only the milk but all of our food to go bad. It was extremely disappointing.

Friends_and_family Family

4/10

Poor

15 May 2026

Erica

Dirty toom, counters, bathrooms, my blankets had stains and to top it off there was abondoned dogs in the next room that they didn know what time the pound was picking up it was 9:00 pm

Friends_and_family Family

2/10

Poor

15 May 2026

Mirey

It was so dirty !

Partner

6/10

Pleasant

10 May 2026

Sandra

Not going to lie, room was very clean when we walked in. The staff was fine, nothing above and beyond to make it

10/10

Exceptional

06 May 2026

Elaine

Our stay was so good, we decided to extend it for an extra week. We have really enjoyed ourselves and we'll stay here again

Partner

10/10

Exceptional

04 May 2026

LUIS

Put better stuff in the breakfast and put shampoo in the rooms

Partner

10/10

Exceptional

04 May 2026

Maria

Everything worked, room cleaned when arriving!!

Partner

8/10

Excellent

02 May 2026

Maryjane

The stay was okay! Rooms were very nice and big, but don’t like that free breakfast is advertised but it is just grab and go muffins and nothing else lol. I guess I should’ve looked closer at the photos but kind of disappointing! Close to the Disney Parks which was nice!

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Beatriz

Hotel staff were very friendly, our room was very clean and spacious. Kitchen and large refrigerator available in room. Overall great.

Friends_and_family Family

2/10

Poor

24 Apr 2026

Crystal

Awful experience. Upon arrival the hotel check in attendant pulled her phone out of her bra and then proceeded to ask for my credit card and ID. The grounds were dirty and lacked basic upkeep. We were told that we needed to bring our towels downstairs in order to be provided with fresh ones. When I took my towels downstairs, I was told by the male attendant that there were none clean and to come back in 2 hours. This was after 10p after a long day at Disneyland. There was graffiti in the elevators and on the walls. Upon arrival my bedding had hair and an eyelash from what I’m assuming was the previous guest. I would not recommend this place to anyone. The only decent thing about this place was the location as it was within walking distance of a variety of dining and entertainment options.

Self

6/10

Pleasant

23 Apr 2026

Britni

The whole hotel sadly freaked of weed and some weird food. We had to spray so much all over the room to not smell the scent. There was not a blow dryer available which was find but was expected in a hotel.

8/10

Excellent

20 Apr 2026

Ellie

Convince to location

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Jade

I have stayed here many times since 2011. Unfortunately I think we will move on from here next stay as the property is going downhill. Maintenance is not up to scratch and it does not feel as safe as it previously did. Those elevators have needed work for about a decade now & this time they had graffiti. Sorry extended stay, we loved you, but unless there’s some big changes, we’re done.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Cristina

It gets the job done ! My family does not mind where we stay. As long as we use it for what it’s for then we’re happy! Good hotel. Super close walk to the park, stores and restaurants around.

Family_with_children

6/10

Pleasant

12 Apr 2026

LaVernie

First room smelled so swapped to a second room. Overall room was clean, no housekeeping throughout stay, have to go get own towels etc. wash room had grease in washer and ruined clothes. Managed like an apartment complex with a poor landlord versus a hotel. Beds are comfortable but if going for a family Disney or vacation trip I would choose a different hotel….

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Jefferson

Room was clean and comfortable. Lots of smell of weed both in the parking lot and in the hallways.

Friends_and_family Family

2/10

Poor

11 Apr 2026

LESLIE

The room smelled terrible, we witness a homeless man smash a glass bottle against a car & our vehicle was vandalized. Also - who doesn’t provide shampoo, conditioner & body wash at minimum these days?

Family_with_children

4/10

Poor

04 Apr 2026

Richard

Dirty room, smelt like weed, door to bathroom didn’t fully close, lock on hotel room door didn’t full engsge

Friends_and_family Family

4/10

Poor

04 Apr 2026

Connor

Room door locking mechanism didn’t work and would fall off, no plug for tub to bath kids, hotel constantly smelt like weed in the lobby, hallways that would seep into hotel room. Cops were always there. Wouldn’t recommend to anybody

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Nancy

Staff were friendly. The hotel itself felt as if it was losing its

10/10

Exceptional

31 Mar 2026

Sarah

Everytime I went to the front desk, there was no staff. Its not just that they were in the back. No where to be seen. I couldn't get a cup or silverware outside of breakfast hours because I couldn't find staff.

- other than that, it was a good stay. no complaints.

Friends

2/10

Poor

30 Mar 2026

Hector

Very Old Installation. Tabacco is banned but the rooms smells pretty bad.
2 weeks for room service is incredible wrong and so many other issues.
Low end hotel. Very Mis-Leading photos.
This hotel shouldn't be on Hotels
Poople may said is cheap and other stuffs. But 1000 for a week is still big money

Partner

6/10

Pleasant

29 Mar 2026

Angelica

The property need a major renovation. Pillows a horrible, stain on the bed sheets, residents above our room is constantly loud with kids running around all night.

Friends_and_family Family

4/10

Poor

19 Mar 2026

Jose

Room did not seem clean. Checked in to my room got my key, and left my items in the room while I was visiting a friend. Came back my key did not work. Came down stairs and I was informed my room had be changed. But my personal items were currently in the previous room. They gave the room to somebody else my items in the room. Also keys never through out the visit

Family_with_children

6/10

Pleasant

09 Mar 2026

Yao-chang

Room was big and quiet. Location is great. Walkable to disneyland. Had an equipped kitchen, which is not common even at extended stay properties. Bathtub was gross all sides. and the counter marbletop was shattered into three pieces but still glued back together like a pile of logs; unevenly. Staff were nice. Parking was convenient. Price very reasonable, would stay again (we aren't that picky tho....)

Partner

2/10

Poor

02 Mar 2026

Eduardo

Clean room Excellent staff but horrible service.. For a family of 4 I requested utensils and dishes for the room and I got 1 Pan 2 spoons 2 plates 2 bowls.
My kitchen faucet spit out water there was nothing they could do but move me rooms which would take a couple hours.. My bathroom faucet didn’t work the lever would either be super cold or fall due to looseness and burn me so I had to fill up the water cold and then put hot in order to shower with a cup.
The people who are there long term was weirdos and were eyeing my 4 year old daughter in the most disgusting way ever this is not a family hotel please look somewhere else.. I wish this was better the staff was wonderful but the rest is trash…

Family_with_children

8/10

Excellent

24 Feb 2026

Robert

I've used ESA for many years and always had a properly equipped kitchen. This one had nothing. I had to ask the desk for a coffee pot and it took 5 minutes to find one, no cups no silverware. The advertised breakfast was a joke. Coffee and a kiddy sized muffin. No juice, cream milk. AM staff was nice. Checking staff a little less welcoming than you would expect

6/10

Pleasant

23 Feb 2026

Joanna

In the first room, it was located right next to staircase on third level, so you could hear the door slamming shut as people came and went until 3 AM. The sheets also did not seem new as there were hairs and sock fuzz between the sheets, so a new set of sheets was requested. After switching rooms, the refrigerator made a clicking noise throughout the night, and the shower lever could not hold a steady temperature between cold and very hot. The overall appearance of the room was not great, but everything else worked proper

8/10

Excellent

23 Feb 2026

Yvonne

Room was clean and room assigned was perfect got a good nights sleep.
Only thing was if I was designated a non smoking floor- there was a room exiting the elevator that had a 420 smell, but since I was only there for a night figured staff would address it.

Friends_and_family Family

2/10

Poor

21 Feb 2026

Nakaia

This hotel is horrible. Wasn’t clean, the walls are paper thin. You hear people in the next room and people in the hallway talking all night and dogs barking in the rooms. It’s supposed to be a smoke free hotel but people were still smoking in the hallway which the smell seeped into the room. Random people walking around the parking lot and hiding in between parked vehicles. I will NEVER stay here again. The night staff, Taylor, was very friendly tho. She alone gets 5 stars. But the hotel is definitely a 1 star. Not sure why all the other reviews claim it’s clean and quiet. It was far from that when I stayed.

Friends_and_family Family

4/10

Poor

21 Feb 2026

Antoinette

The room was dirty and the freezer was extremely loud.

Family_with_children

8/10

Excellent

20 Feb 2026

Taylor

Definitely not my first pick for a hotel. The rooms were pretty clean but with some permanent stains on the counters. I did like how there was a big fridge and stove as well! The staff were sooo friendly I did not catch her name but the front lady was super sweet and felt like a friend on how awesome she was!

Friends_and_family Family

4/10

Poor

20 Feb 2026

SANDEEP

Room there was water leaking and they did not change room. It was too noisy it took two days to get utensils

Family_with_children

2/10

Poor

13 Feb 2026

Devin

The front desk girl kept me waiting to check in for 5 min while she was in the back watching a show on her iPad; ‘I’ll be right with you’ as I hear the show in the background and can see her…
The room was not cleaned prior to our arrival. All they had done was make the beds. The window was left open and lights on in the bathroom. They said, “I’m so sorry. We only have 1 cleaning lady right now so she doesn’t always do a complete job”… smh

The lobby, hallways & room all had a rank odor. Smelt old, almost moldy.
Their ‘newly remodeled’ rooms must have had just 1 new thing added to the room because I felt like I was in the 90’s as opposed to having a newly re-done room.
The tv did not work.
The shower was awful. Terrible shower head. Very old and barely got the job done.
Cobwebs in every corner, dead bugs on shower wall.
The sheets and blankets didn’t even feel clean. I slept on top of them every night because they wouldn’t do a single room cleaning for us.
The ground was dirty/dusty. To the point that I didn’t allow my kids to walk around without shoes on due to fear of them getting plagued with some miserable disease.
Their ‘breakfast included’ was a joke. On the description they say full breakfast. It wasn’t until after my reservation was complete that they emailed me telling me it was a ‘grab n go’ type breakfast with granola bars, muffins, bananas & coffee.
Then they complained to me when my 4 kids each took 2 chocolate muffins and they had to restock the breakfast. SO BAD

Leisure Family_with_children

8/10

Excellent

08 Feb 2026

Jeffrey

Room 106 was convenient location for the parks and runDisney races.

Seems like my room hadn’t been used in some time, as when I turned on the shower there was rusty water coming out of the spigot. Let it run a minute and water turned clear. No other issues with water.

Sink had some mildew underneath the rim of the sink.

No housekeeping on a daily basis, but if you need anything like towels or toiletries, just ask at the front desk.

Leisure Self

10/10

Exceptional

07 Feb 2026

Nicole

Staff was good and hotel was close by our event and was available short notice

Leisure Family

6/10

Pleasant

06 Feb 2026

Bria

Elevators smelled like smoke. A spider landed on me after entering the room. I only saw oatmeal packets and coffee for breakfast.
Staff was friendly, room was clean (wish the bed was more comfortable), great location.

Leisure Partner

4/10

Poor

05 Feb 2026

Ryan

Hotel was understaffed, check in was painful, room wasn't ready until after 6pm. Someone was walking through the halls with a pitbull.

Not recommended

Business

10/10

Exceptional

04 Feb 2026

Erick

great i recommend again

Partner

10/10

Exceptional

28 Jan 2026

Julius

Clean and great staff

10/10

Exceptional

25 Jan 2026

Zelda

I always enjoy staying at Extended Stay !! The staff is always friendly and accommodating. Highly recommend !!

Business Family

8/10

Excellent

23 Jan 2026

Andres

Great location.

Leisure Family_with_children

6/10

Pleasant

19 Jan 2026

Arty

Room was in good condition. Unfortunately when I asked about any shampoo or conditioner from the front desk they didn’t have any. There was loud construction/beeping sounds early in the morning as well so that should be kept in mind if you are cherishing sleep. The hallways and outside also smelt of marijuana. Overall decent if you just need a place to stay the night.

10/10

Exceptional

12 Jan 2026

Karyn

The room was very nice. Clean full working kitchen and very spacious area/restroom.

Partner

10/10

Exceptional

11 Jan 2026

Alyssa

My husband and I stayed here to visit the parks. We stayed 2 nights and both the moring and night staff were great! They were super friendly and made sure our stay was great. The room was a good size for 2 people and clean. We didn't use the kitchen to cook but the microwave and fridge came in handy. Distance to the park was walkable, only took about 10 or 15 minutes to ge there.

Partner

2/10

Poor

09 Jan 2026

Valerie

If I can give it 0 stars I would.

6/10

Pleasant

09 Jan 2026

Kayla

Bathroom doors did not lock. Gap between doors to enter hotel room. Latch did not work

Leisure Family

2/10

Poor

08 Jan 2026

Grace

Staff was by far the best thing here! Our check-in process and our process was super easy and the staff let us know about the free shuttle service to Disney.
But I would have to say the cleanliness of the hotel and room was very poor! Our room was unfortunately totally disgusting. There was a leftover razor cover in our shower and I believe there was black mould under the faucet and sink area. The floors were not clean in our room at all so much so that we didn’t walk bare foot because there was so much dirt on the floor. We had no issue with our bed but I tried not to look too hard into how clean it was. Because of how dirty the room was my allergies and asthma were terrible! A day after we left this hotel my allergies immediately got better, so I truly think it was because of the black mould or something in the room. The elevator in the lobby area honestly just looked dirty and there was definitely someone that lives out of their van staying in the parking lot every day at night.

Leisure Partner

10/10

Exceptional

06 Jan 2026

adam

Staff was very friendly

Leisure

2/10

Poor

05 Jan 2026

Maria

The room and amenities were awful

6/10

Pleasant

03 Jan 2026

Carlos

Receptionist was awesome. Great customer service. Lobby was not warm and welcoming though. Very Outdated worn down and not maintained nor clean. Complimentary breakfast grab and go should have more choices in foods other than just some nutrigrain bars and mini muffins you can get at a grocery store. Coffee was old, should be fresh and remade if the bar is a 3 hour service. Elevators were all sketched up with tagging, and floors worn down not clean. Maybe hardwood wood not be the best option. Hallways into the rooms smelled from all the residents cooking their foods, carpet stained up all the way through lighting very dim and not inviting. Room was ok. Appliances need to be updated cabinets and walls painted. Housekeeping should be an everyday thing for guests that aren't extending their stay. Towels should be washed better as many of them had hair attached to them. Overall the hotel was ok. Corporate should invest in A LOT of upgrades to make it a better experience for all.

Leisure Family

4/10

Poor

26 Dec 2025

Jacqueline

The pool was disgusting, trash everywhere and the bottom of the pool was filled with dirt and debris, when I asked the manager the second day we tried to go out there to swim he said he would have somebody come clean it and they usually only come on Thursdays, so we went out there on Wednesday and it was still disgusting, went back on Thursday late afternoon and it was still not cleaned, so my husband spent 45 minutes cleaning out the entire pool

Friends_and_family Family

2/10

Poor

22 Dec 2025

sylvia

The man at the front desk was nice, we know it was not his fault, but the rooms were filthy, hair, urine, toothpaste, food was everywhere. we ended up booking another hotel shortly after checking in, in the middle of the night.

Friends_and_family Family

6/10

Pleasant

18 Dec 2025

galaad

Staff was nice and price was great as well great distance from Disney which is why we stayed there but was last minute booking . I wouldn’t stay again unless I had to

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Raul

Very good

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

Kristin

The bathroom floor and shower wasn't the cleanest when we arrived and the shower water wasn't hot. They have a sign that says they have complimentary shampoo but you have to ask the front desk for it and no coffee maker in the room. Definitely wasn't the greatest.

Partner

6/10

Pleasant

11 Dec 2025

Debra

It was a great stay for the price.

4/10

Poor

10 Dec 2025

Catherine

The breakfast wasn’t a healthy breakfast, the dishes and cookware weren’t what was advertised. The people above us caused loss of sleep for us because of the noise they were making dispite our call to the front desk, our vehicle was messed with. There were no plugs for the sink or tub, the laundry machines stole money from us. Overall I don’t think we will be back.

Leisure Family

4/10

Poor

09 Dec 2025

Julissa

Very limited towels, cheap pillows, clogged bath tub, very limited toilet paper, noisy

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Terry

Staff was great.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Mark

Staff was very friendly and helpful. The hotel room was good enough. Definitely shows signs of age. But would stay again.

Leisure Family_with_children

6/10

Pleasant

29 Nov 2025

Sylvia

Floor was sticky, there was a used blanket or pillow case on the shelf, hairs in the bathroom.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Norma Diana

Loved the fast and easy check-in.
Staff was super nice and friendly.
Location is perfect and easy to access the beach

Friends_and_family Family

6/10

Pleasant

20 Nov 2025

Rendee

The renovation finishes were a little ruff…a pig with lipstick. From far away and in the pictures it doesn’t show all the blemishes, issues, etc. The fridge was really hard to open because the seal on it was broken. It just seemed like everything was really old and it was updated probably as fast they could, without the little details being fixed. We must’ve stayed in the part where people stay full-time/live there… the person right by us had roommates with several people there and they were coming and going, letting the door slam shut at all hours of the night. This was the last-minute pick since we needed to switch our days and the Tropicana was saw that for the days we needed to switch too. We were grateful the area seemed to be somewhat safe inside a couple times, please cruisers driving the parking lot. Also, It was a non-smoking hotel but several times we smelled cigarettes smoke in the hallway and then you’d walk outside and the air was always pungent with weed smell and cigarettes. Overall, it was OK and reconsidered the hotel if needed in a pinch all the stuff for very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Lilli

Room was clean, parking was easy, easy check in and out

Leisure Partner

10/10

Exceptional

07 Nov 2025

Lisa

The Price is good and the Staff was very friendly and courteous - both check-in, during, and check-out. However ...

There was hair on the lid of the toilet tank when we first arrived, and bathroom sink counter didn't seem like it was cleaned very well, I was able to clean it off, but there are stains that will not come off.

The Kitchen refrigerator door handle was also dirty, I understand it is difficult to clean sometimes (own) but the cleaner, Comet would probably take off the gray grime - works on my counters, etc. (do not use on stainless steel).

Leisure Family

8/10

Excellent

05 Nov 2025

Vanessa

The staff at the front desk were Amazing and it was a fast check in. Loved that it had a little kitchen to cook. Also loved that they accept dogs.

Friends_and_family Family

2/10

Poor

03 Nov 2025

Sharon

We checked out the next morning and found a different hotel. Place looked sketchy. Night check out person observed folding laundry from dirty floor. Room was horrible, water damaged, smelled bad and kitchenette looked dirty (wont even describe the inside of the fridge) Bed \"mattress\" was wrapped in plastic and bed frame was a wire and metal rack. Told my daughter we would be checking out 8 hours later and we found another area hotel much better. We have stayed at Extended Stay Hotels in the past and have always been happy but this was something I never want to repeat. I believe some of the units my be sublet to low income housing...

Leisure Family

10/10

Exceptional

03 Nov 2025

Raul

Very good

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Saxon

The room was spacious. Everything was clean. The bed was nice. The kitchen had everything that I needed. Surprisingly calm inside the property compared to outside near the strip.

Leisure Self