Extended Stay America - Orange County

Extended Stay America - Orange County - Anaheim Co

United States , Los Angeles - CA
ANAHEIM, South Clementine Street 1742
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100 reviews shown

4/10

Poor

19 Mar 2026

Jose

Room did not seem clean. Checked in to my room got my key, and left my items in the room while I was visiting a friend. Came back my key did not work. Came down stairs and I was informed my room had be changed. But my personal items were currently in the previous room. They gave the room to somebody else my items in the room. Also keys never through out the visit

Family_with_children

6/10

Pleasant

09 Mar 2026

Yao-chang

Room was big and quiet. Location is great. Walkable to disneyland. Had an equipped kitchen, which is not common even at extended stay properties. Bathtub was gross all sides. and the counter marbletop was shattered into three pieces but still glued back together like a pile of logs; unevenly. Staff were nice. Parking was convenient. Price very reasonable, would stay again (we aren't that picky tho....)

Partner

2/10

Poor

02 Mar 2026

Eduardo

Clean room Excellent staff but horrible service.. For a family of 4 I requested utensils and dishes for the room and I got 1 Pan 2 spoons 2 plates 2 bowls.
My kitchen faucet spit out water there was nothing they could do but move me rooms which would take a couple hours.. My bathroom faucet didn’t work the lever would either be super cold or fall due to looseness and burn me so I had to fill up the water cold and then put hot in order to shower with a cup.
The people who are there long term was weirdos and were eyeing my 4 year old daughter in the most disgusting way ever this is not a family hotel please look somewhere else.. I wish this was better the staff was wonderful but the rest is trash…

Family_with_children

8/10

Excellent

24 Feb 2026

Robert

I've used ESA for many years and always had a properly equipped kitchen. This one had nothing. I had to ask the desk for a coffee pot and it took 5 minutes to find one, no cups no silverware. The advertised breakfast was a joke. Coffee and a kiddy sized muffin. No juice, cream milk. AM staff was nice. Checking staff a little less welcoming than you would expect

6/10

Pleasant

23 Feb 2026

Joanna

In the first room, it was located right next to staircase on third level, so you could hear the door slamming shut as people came and went until 3 AM. The sheets also did not seem new as there were hairs and sock fuzz between the sheets, so a new set of sheets was requested. After switching rooms, the refrigerator made a clicking noise throughout the night, and the shower lever could not hold a steady temperature between cold and very hot. The overall appearance of the room was not great, but everything else worked proper

8/10

Excellent

23 Feb 2026

Yvonne

Room was clean and room assigned was perfect got a good nights sleep.
Only thing was if I was designated a non smoking floor- there was a room exiting the elevator that had a 420 smell, but since I was only there for a night figured staff would address it.

Friends_and_family Family

2/10

Poor

21 Feb 2026

Nakaia

This hotel is horrible. Wasn’t clean, the walls are paper thin. You hear people in the next room and people in the hallway talking all night and dogs barking in the rooms. It’s supposed to be a smoke free hotel but people were still smoking in the hallway which the smell seeped into the room. Random people walking around the parking lot and hiding in between parked vehicles. I will NEVER stay here again. The night staff, Taylor, was very friendly tho. She alone gets 5 stars. But the hotel is definitely a 1 star. Not sure why all the other reviews claim it’s clean and quiet. It was far from that when I stayed.

Friends_and_family Family

4/10

Poor

21 Feb 2026

Antoinette

The room was dirty and the freezer was extremely loud.

Family_with_children

8/10

Excellent

20 Feb 2026

Taylor

Definitely not my first pick for a hotel. The rooms were pretty clean but with some permanent stains on the counters. I did like how there was a big fridge and stove as well! The staff were sooo friendly I did not catch her name but the front lady was super sweet and felt like a friend on how awesome she was!

Friends_and_family Family

4/10

Poor

20 Feb 2026

SANDEEP

Room there was water leaking and they did not change room. It was too noisy it took two days to get utensils

Family_with_children

2/10

Poor

13 Feb 2026

Devin

The front desk girl kept me waiting to check in for 5 min while she was in the back watching a show on her iPad; ‘I’ll be right with you’ as I hear the show in the background and can see her…
The room was not cleaned prior to our arrival. All they had done was make the beds. The window was left open and lights on in the bathroom. They said, “I’m so sorry. We only have 1 cleaning lady right now so she doesn’t always do a complete job”… smh

The lobby, hallways & room all had a rank odor. Smelt old, almost moldy.
Their ‘newly remodeled’ rooms must have had just 1 new thing added to the room because I felt like I was in the 90’s as opposed to having a newly re-done room.
The tv did not work.
The shower was awful. Terrible shower head. Very old and barely got the job done.
Cobwebs in every corner, dead bugs on shower wall.
The sheets and blankets didn’t even feel clean. I slept on top of them every night because they wouldn’t do a single room cleaning for us.
The ground was dirty/dusty. To the point that I didn’t allow my kids to walk around without shoes on due to fear of them getting plagued with some miserable disease.
Their ‘breakfast included’ was a joke. On the description they say full breakfast. It wasn’t until after my reservation was complete that they emailed me telling me it was a ‘grab n go’ type breakfast with granola bars, muffins, bananas & coffee.
Then they complained to me when my 4 kids each took 2 chocolate muffins and they had to restock the breakfast. SO BAD

Leisure Family_with_children

8/10

Excellent

08 Feb 2026

Jeffrey

Room 106 was convenient location for the parks and runDisney races.

Seems like my room hadn’t been used in some time, as when I turned on the shower there was rusty water coming out of the spigot. Let it run a minute and water turned clear. No other issues with water.

Sink had some mildew underneath the rim of the sink.

No housekeeping on a daily basis, but if you need anything like towels or toiletries, just ask at the front desk.

Leisure Self

10/10

Exceptional

07 Feb 2026

Nicole

Staff was good and hotel was close by our event and was available short notice

Leisure Family

6/10

Pleasant

06 Feb 2026

Bria

Elevators smelled like smoke. A spider landed on me after entering the room. I only saw oatmeal packets and coffee for breakfast.
Staff was friendly, room was clean (wish the bed was more comfortable), great location.

Leisure Partner

4/10

Poor

05 Feb 2026

Ryan

Hotel was understaffed, check in was painful, room wasn't ready until after 6pm. Someone was walking through the halls with a pitbull.

Not recommended

Business

10/10

Exceptional

04 Feb 2026

Erick

great i recommend again

Partner

10/10

Exceptional

28 Jan 2026

Julius

Clean and great staff

10/10

Exceptional

25 Jan 2026

Zelda

I always enjoy staying at Extended Stay !! The staff is always friendly and accommodating. Highly recommend !!

Business Family

8/10

Excellent

23 Jan 2026

Andres

Great location.

Leisure Family_with_children

6/10

Pleasant

19 Jan 2026

Arty

Room was in good condition. Unfortunately when I asked about any shampoo or conditioner from the front desk they didn’t have any. There was loud construction/beeping sounds early in the morning as well so that should be kept in mind if you are cherishing sleep. The hallways and outside also smelt of marijuana. Overall decent if you just need a place to stay the night.

10/10

Exceptional

12 Jan 2026

Karyn

The room was very nice. Clean full working kitchen and very spacious area/restroom.

Partner

10/10

Exceptional

11 Jan 2026

Alyssa

My husband and I stayed here to visit the parks. We stayed 2 nights and both the moring and night staff were great! They were super friendly and made sure our stay was great. The room was a good size for 2 people and clean. We didn't use the kitchen to cook but the microwave and fridge came in handy. Distance to the park was walkable, only took about 10 or 15 minutes to ge there.

Partner

2/10

Poor

09 Jan 2026

Valerie

If I can give it 0 stars I would.

6/10

Pleasant

09 Jan 2026

Kayla

Bathroom doors did not lock. Gap between doors to enter hotel room. Latch did not work

Leisure Family

2/10

Poor

08 Jan 2026

Grace

Staff was by far the best thing here! Our check-in process and our process was super easy and the staff let us know about the free shuttle service to Disney.
But I would have to say the cleanliness of the hotel and room was very poor! Our room was unfortunately totally disgusting. There was a leftover razor cover in our shower and I believe there was black mould under the faucet and sink area. The floors were not clean in our room at all so much so that we didn’t walk bare foot because there was so much dirt on the floor. We had no issue with our bed but I tried not to look too hard into how clean it was. Because of how dirty the room was my allergies and asthma were terrible! A day after we left this hotel my allergies immediately got better, so I truly think it was because of the black mould or something in the room. The elevator in the lobby area honestly just looked dirty and there was definitely someone that lives out of their van staying in the parking lot every day at night.

Leisure Partner

10/10

Exceptional

06 Jan 2026

adam

Staff was very friendly

Leisure

2/10

Poor

05 Jan 2026

Maria

The room and amenities were awful

6/10

Pleasant

03 Jan 2026

Carlos

Receptionist was awesome. Great customer service. Lobby was not warm and welcoming though. Very Outdated worn down and not maintained nor clean. Complimentary breakfast grab and go should have more choices in foods other than just some nutrigrain bars and mini muffins you can get at a grocery store. Coffee was old, should be fresh and remade if the bar is a 3 hour service. Elevators were all sketched up with tagging, and floors worn down not clean. Maybe hardwood wood not be the best option. Hallways into the rooms smelled from all the residents cooking their foods, carpet stained up all the way through lighting very dim and not inviting. Room was ok. Appliances need to be updated cabinets and walls painted. Housekeeping should be an everyday thing for guests that aren't extending their stay. Towels should be washed better as many of them had hair attached to them. Overall the hotel was ok. Corporate should invest in A LOT of upgrades to make it a better experience for all.

Leisure Family

4/10

Poor

26 Dec 2025

Jacqueline

The pool was disgusting, trash everywhere and the bottom of the pool was filled with dirt and debris, when I asked the manager the second day we tried to go out there to swim he said he would have somebody come clean it and they usually only come on Thursdays, so we went out there on Wednesday and it was still disgusting, went back on Thursday late afternoon and it was still not cleaned, so my husband spent 45 minutes cleaning out the entire pool

Friends_and_family Family

2/10

Poor

22 Dec 2025

sylvia

The man at the front desk was nice, we know it was not his fault, but the rooms were filthy, hair, urine, toothpaste, food was everywhere. we ended up booking another hotel shortly after checking in, in the middle of the night.

Friends_and_family Family

6/10

Pleasant

18 Dec 2025

galaad

Staff was nice and price was great as well great distance from Disney which is why we stayed there but was last minute booking . I wouldn’t stay again unless I had to

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Raul

Very good

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

Kristin

The bathroom floor and shower wasn't the cleanest when we arrived and the shower water wasn't hot. They have a sign that says they have complimentary shampoo but you have to ask the front desk for it and no coffee maker in the room. Definitely wasn't the greatest.

Partner

6/10

Pleasant

11 Dec 2025

Debra

It was a great stay for the price.

4/10

Poor

10 Dec 2025

Catherine

The breakfast wasn’t a healthy breakfast, the dishes and cookware weren’t what was advertised. The people above us caused loss of sleep for us because of the noise they were making dispite our call to the front desk, our vehicle was messed with. There were no plugs for the sink or tub, the laundry machines stole money from us. Overall I don’t think we will be back.

Leisure Family

4/10

Poor

09 Dec 2025

Julissa

Very limited towels, cheap pillows, clogged bath tub, very limited toilet paper, noisy

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Terry

Staff was great.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Mark

Staff was very friendly and helpful. The hotel room was good enough. Definitely shows signs of age. But would stay again.

Leisure Family_with_children

6/10

Pleasant

29 Nov 2025

Sylvia

Floor was sticky, there was a used blanket or pillow case on the shelf, hairs in the bathroom.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Norma Diana

Loved the fast and easy check-in.
Staff was super nice and friendly.
Location is perfect and easy to access the beach

Friends_and_family Family

6/10

Pleasant

20 Nov 2025

Rendee

The renovation finishes were a little ruff…a pig with lipstick. From far away and in the pictures it doesn’t show all the blemishes, issues, etc. The fridge was really hard to open because the seal on it was broken. It just seemed like everything was really old and it was updated probably as fast they could, without the little details being fixed. We must’ve stayed in the part where people stay full-time/live there… the person right by us had roommates with several people there and they were coming and going, letting the door slam shut at all hours of the night. This was the last-minute pick since we needed to switch our days and the Tropicana was saw that for the days we needed to switch too. We were grateful the area seemed to be somewhat safe inside a couple times, please cruisers driving the parking lot. Also, It was a non-smoking hotel but several times we smelled cigarettes smoke in the hallway and then you’d walk outside and the air was always pungent with weed smell and cigarettes. Overall, it was OK and reconsidered the hotel if needed in a pinch all the stuff for very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Lilli

Room was clean, parking was easy, easy check in and out

Leisure Partner

10/10

Exceptional

07 Nov 2025

Lisa

The Price is good and the Staff was very friendly and courteous - both check-in, during, and check-out. However ...

There was hair on the lid of the toilet tank when we first arrived, and bathroom sink counter didn't seem like it was cleaned very well, I was able to clean it off, but there are stains that will not come off.

The Kitchen refrigerator door handle was also dirty, I understand it is difficult to clean sometimes (own) but the cleaner, Comet would probably take off the gray grime - works on my counters, etc. (do not use on stainless steel).

Leisure Family

8/10

Excellent

05 Nov 2025

Vanessa

The staff at the front desk were Amazing and it was a fast check in. Loved that it had a little kitchen to cook. Also loved that they accept dogs.

Friends_and_family Family

2/10

Poor

03 Nov 2025

Sharon

We checked out the next morning and found a different hotel. Place looked sketchy. Night check out person observed folding laundry from dirty floor. Room was horrible, water damaged, smelled bad and kitchenette looked dirty (wont even describe the inside of the fridge) Bed \"mattress\" was wrapped in plastic and bed frame was a wire and metal rack. Told my daughter we would be checking out 8 hours later and we found another area hotel much better. We have stayed at Extended Stay Hotels in the past and have always been happy but this was something I never want to repeat. I believe some of the units my be sublet to low income housing...

Leisure Family

10/10

Exceptional

03 Nov 2025

Raul

Very good

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Saxon

The room was spacious. Everything was clean. The bed was nice. The kitchen had everything that I needed. Surprisingly calm inside the property compared to outside near the strip.

Leisure Self

6/10

Pleasant

27 Oct 2025

Robert

One front desk person was amazing. She was helpful and goes beyond for the guests. Everyone else were just OK, no enthusiasm to help guests. No one was at the front desk frequently, and instead a bell needed to be rung for help. 2 of the 3 days there was no breakfast or coffee.

Leisure Partner

2/10

Poor

27 Oct 2025

Eleni

Diss

2/10

Poor

24 Oct 2025

Dennis

Low quality bed. Found a live cockroach in our room.

Friends_and_family Friends

10/10

Exceptional

24 Oct 2025

Krystin

Staff was friendly and great with providing stuff for the kitchen

Self

4/10

Poor

23 Oct 2025

Darren

3rd floor smelled of pets. Dog urine on floor and wall in lobby. 5-10 min wait for hot water in shower. The place needs a deep clean. We were placed across from the elevator where the walls and door were thin and there was constant noise, especially at 5am both days.

Friends_and_family Family

6/10

Pleasant

21 Oct 2025

Norman

No dishes, no toaster no coffee maker

Partner

4/10

Poor

19 Oct 2025

Rebecca

Very loud

Business

4/10

Poor

19 Oct 2025

Cynthia

What breakfast.. there was hardly anything to grab to go! There was hardly any coffee for the two mornings we went down. Ended up going to other places for coffee.
We had to move rooms due to the tv remote would not work. That was after the front desk told me what to do to try to resolve the issue. Maintenance was not sent up. No plugs for the sinks.. Had to be careful you did not drop anything around the sinks. Only one face cloth per room so for four days two people used one face cloth. I asked for another face cloth but was told there were none to spare. there was no hair dryers. If you want a bare bones hotel stay with a mid hotel price this is the place to stay. We have travelled many places over the past 43 years and have stayed at many hotels and this place is Number One on my “worst place”. I cannot blame the staff, who did not look like they wanted to be there. Head office of Extended Stay should be ashamed to charge what they do for this hotel.

Leisure Family

2/10

Poor

19 Oct 2025

Maira

My family and I stayed there for three nights and when we got to the room, the room was dirty. The stove that they have in the room was very rusty, and the refrigerator door was very dirty. there was also here in the drain hole on the bathtub.There was no remote for the TV and apparently if you wanted any extra towels, you would have to go down to the lobby to ask for them. They also did not provide room cleaning, shampoo and conditioner. I had went to the lobby to ask for room cleaning and they stated that if you are not staying there for more than four days, they do not provide room service. The staff in the lobby were very nice and very polite, but I don’t think I would ever stay here again.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Jason

Very close to Disney and I love the fact that you have a full kitchen

Partner

6/10

Pleasant

18 Oct 2025

Valerie

The parking lot was not safe. We saw several people doing drugs in cars, along with many homeless around the property. It served its purpose for our quick trip to Disney but we will not stay here again.

Leisure Partner

6/10

Pleasant

15 Oct 2025

Lori

There was nothing in the kitchen and when we tried to check things out there wasn’t any options.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Francisco

Staff was friendly and the room was nice

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Haide

Good location!

4/10

Poor

14 Oct 2025

Corey

This is a 2-star hotel. Enough said.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Yazmin

Terrible rooms, very outdated and all cabinets had water damage. The microwave and refrigerator looked like they were 50 years olds and very filthy. We didn’t even want to use them. There was only one trash can in the whole suite and it was the one in the bathroom. The hall ways and room smelled like sewer/plumbing issues during our whole stay!
Overall a terrible stay. Unfortunately we couldn’t find anything close by to cancel our reservation.

Leisure Family_with_children

4/10

Poor

12 Oct 2025

Jessica

Before booking I searched up the hotel. I should have known better that extended stay meant people live there. The room above us the people were so noisy. Almost sounded like they were throwing a ball around. The complimentary breakfast was just a muffin. Me and my husband only came out for a show at the house of blues. Which location was awesome. We just walked there. Disney is near by too. The bed had stains. Yeah for the price I guess it’s ok because all other hotels in the area were expensive.

Leisure Partner

2/10

Poor

09 Oct 2025

chanra

Dirty, smelly, noisy, didn’t feel safe

Friends_and_family Family

2/10

Poor

05 Oct 2025

jona

Nightmare stay at Extended Stay America in Anaheim

There were no clean wash cloths or towels on Saturday, so how could we shower for the day?. And there was a putrid sulfur smell coming from the sink. It was the worst experience. I called corporate customer service to complain and i haven't received a call back. I deserve a refund for my troubles

6/10

Pleasant

04 Oct 2025

Cindy

It’s cheap for a reason - smelly and staff is not friendly

Self

8/10

Excellent

28 Sep 2025

Krissy

Close to Disney and lots of food options.
I had to pay more than what my hotel.com booking price was.

Partner

10/10

Exceptional

28 Sep 2025

thad

Very convenient and affordable room with very pleasant and helpful staff. Simple but clean. Bed was comfortable and linens were clean. Nothing fancy but perfect for my needs. Thanks to the front office staff!

Business Self

4/10

Poor

26 Sep 2025

Horacio

Floors in the room were dirty, dog hair everywhere, the room smelled weird. Water at shower was orange. Staff was nice.

Business_and_leisure Family

4/10

Poor

25 Sep 2025

Yvonne

The good: Ample parking, safe neighborhood, walking distance to restaurants, shops, Disneyland, and House of Blues. Coffee in the lobby every morning. The bad: DIRTY ROOMS!!! Towels still had makeup and hair on them from previous guests. There was hair throughout the entire room on the floor. The refrigerator had to be turned off because it made a loud buzzing noise, and the microwave was hardly functioning. There were no basic amenities available such as a blow dryer, shampoo, conditioner, etc. There was a sign in the bathroom saying shampoo available at the front desk but there was never anyone at the front desk to help. I wish I had spent the extra money and stayed at one of the many properties in the area

Partner

2/10

Poor

21 Sep 2025

Tyish

Horrible, Room had bugs coming out of every drain. Kitchen area was stained in filth and discolored appliances.The Bathroom itself was another story and to long to get in detail “wear sandals” worst decision of my life don’t trust the pictures very deceiving

Leisure Family_with_children

8/10

Excellent

18 Sep 2025

Andres

Okay for pricing

10/10

Exceptional

17 Sep 2025

Daniel

Good value

Leisure Family_with_children

8/10

Excellent

16 Sep 2025

Eldon

Great rate

Business Self

2/10

Poor

15 Sep 2025

Salvador

The room was dirty and was not given another room or accomedation. I would prefer a refund. It was disgusting. We received a notice stating that they are now going to hire professional cleaners. So whoever was cleaning prior were not professional cleaners.

Leisure Family

10/10

Exceptional

09 Sep 2025

emilee

Staff was kind and helpful! Room was clean and comfortable

Leisure Friends

10/10

Exceptional

07 Sep 2025

Juliana

very friendly staff and i love how the area was safe and close to stores and disneyland

Leisure Partner

10/10

Exceptional

06 Sep 2025

Toshira

Great location

I came down from LA for the Disneyland Halloween 10k. Check-in was quick and easy. I was given a pet magnet for the door which was a first but appreciated! The room was clean and there was some hair on the bottom of the shower curtain. The ac worked without any issues. The refrigerator was very clean. This location was ideal to get to the start of the race within minutes. It took about a 10 minute walk to get to the main entrance of Disneyland.

Self

4/10

Poor

01 Sep 2025

Alan

Staff was great really loved this one lady with glasses and curly hair. Hated the room itself, one million percent needs to be updated.
Didn’t have a hairdryer in the room. Didn’t have a suitcase rack. If I needed anything brought to my room they said I had to go get it at the front desk. Bed sheets were dirty. Towels had hair all over them. Shower was broken. The bed kept moving away from the wall because it was a metal rack bed frame with hard wood floors so it kept sliding around. Said online they have breakfast and it only turned up to be coffee and some way to sugary muffins. The room always felt moist even tho we had the air conditioning at 67 on cool. When you walk past all the rooms You could hear everything, no privacy! Over all only good thing was the nice lady.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Eldon

Reasonable price and good location. Accessible to my work location

Business Self

10/10

Exceptional

25 Aug 2025

Caleb

Nice and clean

2/10

Poor

24 Aug 2025

Julia

Do not stay here

Rooms were dirty and appliances and furniture were stained. Security latch was very loose. Didn’t feel safe I ended up checking out after a couple hrs of checking in. Rooms are not like the pictures online

Friends_and_family Family

6/10

Pleasant

20 Aug 2025

Verified traveler

solo female traveler

overall i had a decent stay, the hallway and neighbors were quite. the hallway was well light with every working light, the AC was in working condition and kept the room nice cool. The fridge was clean and freezer worked extremely well.

the downsides to my booking were that i was surprised to come find out my room did not have a working phone (yes i checked the wire and was plugged in). The toilet had a black ring that was noticeable when you lifted the seat. couldn't find a map of where the ice machine was at- i walked out in search of it with no luck and nobody was at the front to ask for help at that moment.
the shower curtain liner had hair strands towards the bottom of it; im assuming from previous rental or dryer cycle and thread on the temp control knob was worn out as the knob just kept turning and turning, you had to push in and turn to change shower water temp.

the breakfast they offer was coffee, oatmeal and/or a muffin- i feel like with the lobby space they hold, they could've offered or accommodated for cereal/s and fruit and utilized their lobby table for that.

Self

6/10

Pleasant

18 Aug 2025

MUHAMMAD SAMI

Shower drain clogged. Had to use bathroom of a different room

10/10

Exceptional

16 Aug 2025

Verified traveler

Bed comfy and standard grab and go breakfast to be expected from extended stay

6/10

Pleasant

06 Aug 2025

Tracy

The free continental breakfast was grab and go packaged muffin, breakfast bar or instant oatmeal. Coffee, tea and hot cocoa. No prepared foods. The bed was comfortable but the air conditioner did not work and the linens were stained.

Leisure Family

4/10

Poor

05 Aug 2025

Dina

I liked that it's close to Disneyland, has parking and it's close to the cheesecake factory. The first room I was assigned smelled bad & I think they are running a City program so there was dogs barking, weed and cigarettes smoking, you can smell it in the rooms/hallways. I was moved to a different but room cabinet doors were missing, refrigerator was dirty, was super loud and the bathroom sink leaked if you used it. Very disappointed about the room conditions, there is no disturb sign or cleaning (I stayed 2 nights).

8/10

Excellent

04 Aug 2025

Lorie

Internet access was easy to get on to.

Leisure Self

8/10

Excellent

03 Aug 2025

Nathan

It was OK. It wasn’t the greatest.

10/10

Exceptional

31 Jul 2025

Michael

I have been here a month now and I am enjoying my stay to the fullest ! My room is comfortable, air conditioning is on point !, food and shopping is all walkable which I Love and the staff is extremely attentive and enjoyable especially Taylor ! She has been nothing short of amazing and provides exceptional service. I plan to stay awhile

Business_and_leisure Self

2/10

Poor

31 Jul 2025

DeAnna

They seem to be using this property to house homeless families. Actually had case workers in the lobby interviewing homeless families. Hallways always smelled of pot. Felt unsafe there as a mom traveling alone with her kids for a Disneyland trip.

Leisure Family

6/10

Pleasant

27 Jul 2025

Miguel

Very quiet.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Kelli

We really enjoyed our 2 night stay. They ran out of pots and pans so be sure to bring your own! We had a queen suite that originally was a king suite so our room was really big. The kitchen stove worked fabulous. The microwave was small and took about 4 mins to boil water. The stove was much faster. I cooked a full course breakfast both days. Easy self parking not far from Disneyland. We will stay there again on our next Disney trip! And they accept dogs :)

Leisure Partner

6/10

Pleasant

24 Jul 2025

Crystina

I would say it was a great location for if you were going to Disneyland and don’t want to pay the crazy hotel prices that you would other places. The Room was decent and beds were comfortable. Kitchen is convenient if staying for a while, you just have to request cups/plates/ coffee maker if you need it.

My biggest complaint about the hotel is the clientele they allow in there. Every time we went in and out there was at least two homeless people inside trying to get something. Felt super uncomfortable and unsafe. Definitely not a good place to go with family/kids.

Leisure Family_with_children

10/10

Exceptional

24 Jul 2025

Vanessa

Staff are very professional

Family_with_children

10/10

Exceptional

24 Jul 2025

Vanessa

The manager is very professional and nice