Name: Sonesta ES Suites Anaheim Resort Area
Address: 1855 South Manchester Ave, Anaheim, 92802, US

10/10

Exceptional

01 Aug 2026

Mazen

T

8/10

Excellent

01 Aug 2026

Dominic

Was good. Spacious. Perfect for our fam

Family_with_children

8/10

Excellent

01 Aug 2026

Crystal

Having the kitchen made the stay amazing… The blankets were not comfortable though, and we had to go buy air fresheners because the fan in the bathroom does not work well… The pool is very big and nice

10/10

Exceptional

01 Aug 2026

Gina

Wish the Jacuzzi was working other than that this day was nice

6/10

Pleasant

31 Jul 2026

Breadon

Property was overbooked so we didn’t get the room type we booked for the first two nights. We were in a significantly smaller room, and have to pack everything up and move was frustrating. Hotel was hosting many large groups that were drinking and partying loudly in the lobby until well past 11pm. Rooms had been given a quick clean, but still had hair on the floor and fingerprints on doors. In both rooms we had to request bedding and pillows for the pull out bed, and it took well over a hour to receive them. Property was generally run down. Washroom door would stick closed, bedroom door wouldn’t close. Property is on a one way street which makes getting anywhere take a lot longer. Wouldn’t recommend this property to friends.

6/10

Pleasant

30 Jul 2026

Martina

The property was nice but our booked rooms weren’t available due to a flooding issue. We had to share a two bedroom suite instead. Coffee was in the room but no coffee maker. No in room safes available and the booked king size bed were actually queen beds but they tried to tell us they were “California Kings”. Not true
Complimentary breakfast was available daily until 9:30 but several items, ie yogurt, muffins, bagels ran out well before 9:30.

10/10

Exceptional

30 Jul 2026

Navjeet Singh

Clean rooms

10/10

Exceptional

29 Jul 2026

Alisha

Nice resort

10/10

Exceptional

29 Jul 2026

Dulce

Happy coming back

4/10

Poor

28 Jul 2026

Judith

There is additional fees thay is never mentioned when booking

8/10

Excellent

27 Jul 2026

Chivonne

Convenient, clean, friendly staff, basic but useful amenities,

10/10

Exceptional

27 Jul 2026

Anita

Staff was friendly, room was clean and quiet. Would definitely stay here again.

8/10

Excellent

27 Jul 2026

David Earl

Hot tub was not functioning

Family_with_children

10/10

Exceptional

26 Jul 2026

April

Pam, who checked us in, was superb. She went above and beyond to accommodate my request. Other staff members were friendly as well.

The room and hotel were clean. The pool is a good size. The jacuzzi was filled with cold water instead of hot, which was nice seeing as it was almost 100 out.

The hotel is very close to Angels Stadium, The Grove and Disneyland.

The breakfast was good. Only drawback here was if you show up with only 39 minutes left they let items run out and don’t restock.

Overall it was a great place and would definitely book again.

10/10

Exceptional

26 Jul 2026

Andrea

We had the best time sta well you get the cat you

2/10

Poor

26 Jul 2026

Abraham

We arrived at a dirty room. There were stains on the floor and little pieces of trash had been left. We could not get much help as there was only one staff member managing the hotel at that hour. She graciously offered to sweep our room for us. We could not wait to leave the next morning.

10/10

Exceptional

25 Jul 2026

Rosemary

Excellent place to stay.. restaurants are nearby

10/10

Exceptional

24 Jul 2026

Orlando

Great location great amenities close to everything I needed

10/10

Exceptional

24 Jul 2026

Kathryn

Good breakfast

10/10

Exceptional

23 Jul 2026

Diana

Easy check in and everything was clean!

6/10

Pleasant

23 Jul 2026

Lisa

This property has newer renovated rooms, however not a lot of options for breakfast, and we were on the 6th floor, and every day and night, garbage bags from peoples rooms in the halls, sheets and towels left outside of rooms. I'm not sure why it's ok to leave your room garbage outside of your room. There should be a designated garbage drop area if this is something the hotel is ok with. Kinda gross to return and see so much garbage in the halls. Front Staff Karen went above and beyond when we checked in, she was delightful. The other small issue was there seemed to be a lot of drinking going on in the common area and outside, garbage cans full of beer cans outside. Just not sure if it's the right environment for us in the future.

10/10

Exceptional

23 Jul 2026

Carlos

Had a great time here. Clean room, nice pool, and great breakfast.

10/10

Exceptional

23 Jul 2026

Cynthia

Beautiful and clean! Everyone is very friendly. Will definitely stay there again.

8/10

Excellent

21 Jul 2026

Mayra

The refrigerator was not cold enough for the drinks

Family_with_children

10/10

Exceptional

21 Jul 2026

charvyance

Staff were amazing and buffet breakfast was excellent. One of the rooms we booked were not in the greatest condition and another room had a clogged drain, but it did not affect our stay. Hot tub didn't work but theyre doin a lot of upgrades at the moment. Many restaurants and convenience stores in walking distance. Parking is a bit tough if you get in after 5 but parking is close. Warm pool. Close to knotts and transit to disney. 7/2026

Friends_and_family Family

4/10

Poor

21 Jul 2026

Oscar

I don't like the staff, especially at the breakfast buffet, also a lady from front desk, make sure you request clean the room 24 hrs before

Family_with_children

10/10

Exceptional

19 Jul 2026

Josh

Great large room option for 2 families to split. Short drive to Disney- major bummer the city got rid of the shuttle - hopeful property will invest in a shuttle van

10/10

Exceptional

19 Jul 2026

Antoinette

If you and your family are looking for an amazing family, pet friendly place to stay- this is it!
Checking in was great; we had a late flight and were able to get delayed checkout(for a fee).
The buffet was awesome- offering a great variety of items. The staff maintained food and cleanliness well.
The hot tub was not functional due to repairs. This was the only negative.
PARKING IS NOT INCLUDED! $32/night!
The pool was clean outside seating and activities for little ones were appropriate.
Overall I recommend Sonesta!

Family_with_children

8/10

Excellent

19 Jul 2026

Emily

Our stay was a mix of great customer service and disappointing housekeeping.

It was immediately obvious that our suite had not been properly cleaned. There was a smell & husky dog hair throughout the room along with dog toys left behind. Unfortunately, my husband is allergic to dogs, so this was a significant concern.

That said, the front desk receptionist, Pam, was absolutely phenomenal. She apologized, immediately moved us to a new suite without any hassle, and even accommodated us with a late checkout. She truly turned a frustrating situation into a much better experience, and we really appreciated her kindness and professionalism.

The complimentary breakfast was decent, although it offered pretty much the same options each morning. The automatic pancake maker was a fun touch! One thing that could definitely be improved is how breakfast service ends. Breakfast stops promptly at 9:00 a.m., and while it’s understandable that there has to be a cutoff, the staff turned the dining room lights off while guests were still standing in line waiting for food. It came across as an unnecessarily rude way to signal that breakfast was over.

Although we didn’t personally use them, I also want to recognize some of the family-friendly amenities the hotel offers. The toy room adjacent to the dining area is a thoughtful feature for families with young children, and the outdoor yard games next to the pool looked like a fun addition for guests to enjoy.

Family_with_children

10/10

Exceptional

19 Jul 2026

Ashley

Loved the Jacuzzi

Friends

10/10

Exceptional

19 Jul 2026

Rochelle

Pam at the front desk was extremely helpful, kind and professional. She made our trip comfortable and ensured that we were able to check in early. It was a relief to have a room when we arrived in the area, especially with a five month old. All staff members were kind and helpful. The rooms were clean, spacious and modern. We will definitely be staying here again.

Family_with_children

10/10

Exceptional

18 Jul 2026

Melissa

Staff were friendly and helpful. Pool was amazing. Rooms were good, a little tired but we don’t spend our days in the room. Close to shops.

Partner

8/10

Excellent

17 Jul 2026

Abby

Everything was great. Our bathroom door was a little loud and sticky, but I never said anything. The hot tub wasnt hot but the pool was great!

Friends_and_family Family

4/10

Poor

17 Jul 2026

Ricardo

Breakfast was horrible no milk for cereal no coffee creamer for coffee food cold . Had to keep Asking for towels Asked for the shampoo and conditioner to get refilled 4 days in a row and never did it Asked for our room to get cleaned and bed to get changed because my newborn had an accident on the sheets never did it then I was told when you have a five day stay they won't clean the room even if its Asked then took my kids swimming and they had no towels there Asked and said there's none I wish for the money I would have found another place.

Family_with_children

10/10

Exceptional

17 Jul 2026

Rosa

Everything was extremely excellent.

Family_with_children

8/10

Excellent

17 Jul 2026

Nancy

We enjoyed our stay. The room was big enough for our family of 7! The breakfast was nice but had limited options. My complaint would be the overall cleanliness of the room. There were crumbs in the drawers / kitchen cabinets. Also the fridge in our room did not work well. The kids enjoyed the big pool. We also liked the location, Disneyland is only 8 minutes away. Lobby staff were nice and helpful. We would stay again.

Family_with_children

10/10

Exceptional

16 Jul 2026

Erika

Very well keep property Very helpful employees. Very nice comfortable place to enjoy with the family

Family_with_children

4/10

Poor

16 Jul 2026

Hector

room wasn't cleaned stood there 7 night they only cleaned once

Family_with_children

10/10

Exceptional

15 Jul 2026

Chad

Close proximity to Disneyland

Family_with_children

10/10

Exceptional

15 Jul 2026

Nghi

Everything was pretty good.

Family_with_children

4/10

Poor

15 Jul 2026

Demetre

Was expecting a great experience but staff were rude, had attitudes and when attempted to get clarification for questions I was always responded back being over talked and rude facial expressions. The room was cleaned and hotel was cleaned it was just the staff and their behavior.. I paid a lot of money for 5 days here and shouldn’t have to humiliated and made to feel small. It wasn’t just one staff member it was all of members. It was very disappointing. I give it 2 stars. I would give it one because of the experience but since the room was clean I give it a 2.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Roxanne

I liked the suite with plenty of room for our whole group of friends. They have redecorated and it was especially nice. Close to attractions, good breakfast

Family

10/10

Exceptional

14 Jul 2026

Vu andyvu

Staffs

Family_with_children

10/10

Exceptional

14 Jul 2026

Isabel

Breakfast was great, lots of options. Pool is very nice and beautiful. Small kids play room which is so cute for kiddos to play in. Large sitting area to eat breakfast or anytime of the day. Will definitely stay here again.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Sarah

Worst experience ever. I was there with my 4 kids for a 7 night stay. The 2nd night in, there was 2 group of people out on the patio between the pool and the hotel. The hotel claims they have a noise ordinance from
10:00pm-8:00am. Both of these groups were blasting music, howling with laughter being so rude and disrespectful. I had to work at 5am that morning and had my 4 small children so sleep was absolutely crucial- it’s what you’re paying a hotel for. I called the front desk and they told me “well we do have a noise ordinance but guests are allowed to roam the grounds”. I wasn’t asking them to kick them off the grounds; I was asking the hotel to enforce their noise ordinance, BUT if guests are breaking noise ordinance or any other hotel rule, they most certainly have the right to kick those guests off the grounds. The two parties continued on and I called the front desk again at 11:30pm. They told me they would send a security guard. The party continued and I called a third time at 12am and that’s when the front desk said “yeah ok, it is midnight I guess. I’ll send security again”. If they sent security, then it took security 40 more minutes to clear those 2 parties out. I didn’t get to go to sleep until 1am.

The hotel advertises that they have a hot tub, which they do, but they fail to mention that the heat is not turned on, and they then call it a “cold plunge”. Such a freaking joke. False advertisement.

House keeping is not included daily- only one time

Family_with_children

6/10

Pleasant

14 Jul 2026

Hussein

Hotel location is probably one of the few good things about it.
Lobby smell is terrible especially in the morning.
Hotel is old and parking is very expensive about $38 per night.
Breakfast is terrible and pancakes are undercooked.

Business

6/10

Pleasant

13 Jul 2026

Jose

Internet photos look great. However, upon arrival the landscape was a mess. Plants and dirt surround property so of course dragging luggage gets dusty. All of the parking stalls are too narrow and it makes it difficult to find a safe spot to park w/o risking injury to ur vehicle. The room size was okay but the interior is definitely outdated.

The A/C unit is located in the master bedroom inside a small closet and is extremely loud at all times so if u need some quiet to sleep, it’s kind of difficult. Also, avoid sleeping on the side that faces the freeway (I5). Traffic noise is loud while sleeping. The TV volume would go in and out when watching it and there was mold on the ceiling in the bathroom. Be cautious with this one.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Delois

Loved my stay however breakfast could’ve been a little better. There was no creamer for the coffee and not much food selection.

Family_with_children

4/10

Poor

13 Jul 2026

Daniel

Continental breakfast staff bad not helping you out cold food no coffee creamer at all

Family_with_children

10/10

Exceptional

13 Jul 2026

Karim

Very spacious suites

Family_with_children

8/10

Excellent

13 Jul 2026

Daniel

The room was so nice. We got the two bedroom and loved that it had two bathrooms for our large family. The only reason I give 4 stars is that on the second night of the stay we started smelling cigarette smoke! They came and sprayed and put an air purifier which worked for one day but then we smelled the smoke again. I know it’s probably really hard to determine who is smoking in the building but it just was unfortunate smelling that during the stay.

Family_with_children

8/10

Excellent

13 Jul 2026

Lesslie

Our room had a few items that needed replacing and it was clean but I feel it could have been better. I had to ask for an iron because there was none in the room and extra set of sheets for the pull out couch. There was no housekeeping and had to also ask for extra towels for our 3 day stay. Staff was friendly, breakfast was good and they tried to refill constantly but it was very busy. Didn’t like paying for parking but over all we had a good stay and would stay there again.

Family_with_children

10/10

Exceptional

12 Jul 2026

Andrea

Smooth and beautiful stay

Family_with_children

10/10

Exceptional

12 Jul 2026

Angela

We stayed for one night and had a great experience. The front desk staff was amazing—friendly, welcoming, and very helpful from check-in to check-out. They made our stay even better. Thank you for the excellent customer service!

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Mahendra

Nice clean hotel and close to Disneyland.

Family_with_children

8/10

Excellent

12 Jul 2026

Shady

G

6/10

Pleasant

12 Jul 2026

Ahmed

Pool was open but they informed us it’s closed at checkin

Family_with_children

2/10

Poor

11 Jul 2026

Charles

The breakfast buffet was zero stars , and I’m not being picky or a snob, I wasn’t expecting high end food, but it was a complete joke. The pool area was also a let down and there was no reason to charge for parking at a low rent hotel like this. I should have read the reviews better

Partner

8/10

Excellent

11 Jul 2026

Yasameen

The staff were amazing, and the breakfast was delicious.

Family_with_children

10/10

Exceptional

11 Jul 2026

Antoinette

Freeway access

8/10

Excellent

10 Jul 2026

Fernando

Rooms were clean staff was helpful. They don’t clean your room everyday but will assist when you need something so you don’t go without.

Some of the amenities. Dishwasher, microwave are older. That’s the only thing that kept the location from scoring higher. Great location to get on and off the 5 near Disney.

Friends_and_family Family

4/10

Poor

10 Jul 2026

Wendy

I was very disappointed in this hotel it all seemed good the first night the next morning my daughter got up to use the restroom and there was a big cockroach/water bug by the toilet they moved our room, said that they thoroughly checked the room. They were moving us too. We get everything moved and we look up and there is mold in the bathroom above the toilet. We called them again. I guess there was a leak above us so they had to fix the leak and then maintenance came and cleaned the ceiling. There was food left in the microwave so the cleaning staff does not do a very good job and they are not friendly at all the managers on the front desk. They were very friendly

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Gary

Great experience. Clean and nice staff

Family_with_children

8/10

Excellent

09 Jul 2026

Takashi

Good location

Friends

10/10

Exceptional

14 Feb 2026

Aurora

Best trip ever

4/10

Poor

14 Feb 2026

YAJAIRA

The room smelled of “old”, the restroom smelled like hospital bathroom. The breakfast was lacking, but it was free so can’t expect much there. The staff and cleaning staff were rude. Yeah, I will most definitely not be coming back.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Alberto

Very easy to check in

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Krystal

The staff was very welcoming I spent the week of my birthday here!! Clean facilities the room was cozy yet spacious! Will be back soon.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Sally

Love this place. We stay here often. The service is great

Leisure Pet

10/10

Exceptional

26 Mar 2025

Nathan

I liked the helpful staff and the breakfasts!

Leisure Partner

10/10

Exceptional

18 Mar 2025

Livan

Very nice and helpful staff throughout property

Family_with_children

2/10

Poor

16 Mar 2025

DaeJahnique

Only come if you’re desperate

The room was dirty and out dated definitely not like the photos. People were smoking in the hallways. The stay was sketchy. I didn’t get much rest.

The only upside was my kids loved the pancake machine and the lady who would put out the breakfast was very pleasant and she was attentive and kept the area clean and tidy.

Friends_and_family Family

8/10

Excellent

10 Mar 2025

Sheila

Bathroom was not fully cleaned.

Business Self

6/10

Pleasant

03 Mar 2025

Malu

My 2nd time at this location. This was ok, but there were a few issues. I brought it to the attention of the front desk. She apologized and then comped me for the parking. Very gracious.

Leisure Family

6/10

Pleasant

03 Mar 2025

Verified traveler

Sonesta ES Suites Anaheim review

Room 414 was quiet & generally clean. However, we were not able to adjust the HVAC to our needs - specifically turning the fan to at least a LOW setting, & ideally OFF due to the loud sound it made much of the night, keeping my husband awake. Also I noticed poor construction details on both a bedside table & the doors under the sink. None closed evening & effectively. There should have been a light over or a desk lamp on the table, allowing customers to actually SEE when at the table. The breakfast was good, tho' the bacon was basically greasy fat, with almost NO meat, & so inedible. The service was fine & prompt.

Partner

10/10

Exceptional

24 Feb 2025

David

The property was very clean and great service from staff, very hospitable.
The shower is in need of upgrade, not working very efficiently, with lots of water ending up on the outside floor.

Business_and_leisure Partner

2/10

Poor

18 Feb 2025

Kristine

My hotel room was dirty. The refrigerator was leaking water onto our food! The lamp in the room wasn’t working. We had 1 spoon and no bowls. The couch had white stains! The entry lamp had stains on it. The room was gross.

Leisure Family_with_children

8/10

Excellent

17 Feb 2025

John

Good for families.

Descent hotel. A little aged and needs some maintenance. Despite this was great for a family trip to Disney. Hotel staff was amazing and friendly.

Friends_and_family Family

8/10

Excellent

13 Feb 2025

Ricardo

One night stay, and midnight, start to get cold, a I go to turn the heat on, it didn’t work, so I open the couch bed to get the blanket from it , but didn’t have a extra blanket, there, so I pass a cold night,with a sheet and a, one blanket only so I didn’t like, sorry, place is very clean personal, was nice I , the person a the front desk, she was very nice , she give me a extra late check out, other the that heater , and extra blankets, overrated, was ok,

Leisure

10/10

Exceptional

12 Feb 2025

TAMMY

All the staff was great & the unit was nice, it's dated & another comfy chair or couch in living area would be nice with 3 people. But very clean & friendly.

10/10

Exceptional

12 Feb 2025

MICKIE

All staffs are very helpful and nice experience to stay

Business

10/10

Exceptional

04 Feb 2025

john

Great staff !!!

Business_and_leisure Family_with_children

6/10

Pleasant

31 Jan 2025

Gary

My guess is most guest arrive by car. So why do hotels keep kicking it's customers where it hurts!! Why oh why do we keep having to pay for parking?? So fed up with this.

Business Family

8/10

Excellent

30 Jan 2025

Anna

A relaxing stay overall, though the washroom had a flooding issue right before checkout.

Business Self

10/10

Exceptional

27 Jan 2025

David

Great customer service 👏

Business

10/10

Exceptional

27 Jan 2025

Nicholas

Very nice hotel - will stay there again

Business Self

10/10

Exceptional

25 Jan 2025

Verified traveler

Loved this place

Great place, heated pool, breakfast was good.Outstanding service. A+++×

Friends_and_family Family

10/10

Exceptional

25 Jan 2025

Shandi

Staff was really great and room was very clean. Breakfast had grrat options for the whole family. Kitchen could use a bit better pans, but the bed was comfortable and the king suite was great! Parking was pricey, but super convenient. We would definitely stay again.

Leisure Family

10/10

Exceptional

12 Jan 2025

LINDSEY

Hotel is nice, rooms are spacious. Pam at the front desk was awesome. Super friendly and helpful when asking about the area. Would definitely stay here again.

Leisure Partner

4/10

Poor

11 Jan 2025

Henry

Room is smaller

Leisure Family_with_children

10/10

Exceptional

05 Jan 2025

Catherine

Good room with kitchenette not excellent

We picked this hotel for its ability to accommodate 7 people and it has a kitchenette. We spent a week there for New Years and it was good. Not great because we never had housekeeping for fresh towels and garbage removal. And the kitchenette was okay. We had enough plates for 5 people, and a dishwasher. Apartment size fridge was plenty. But the cook top was tiny and not as hot as I expected. It took a long time to boil water. Breakfast was okay, basic eggs, meat, juice, etc. It would have been nice to start half hour earlier so we could rope drop. Nice lobby.

Friends_and_family Family

8/10

Excellent

02 Jan 2025

Teni Layla-Clark

Nice hotel with free breakfast.

Leisure Family

10/10

Exceptional

20 Dec 2024

Christine

Will definitely book again

Great hotel, great service, and hospitality.

Friends_and_family Family

10/10

Exceptional

15 Dec 2024

Austin

Great hotel, breakfast included is nice and staff are friendly. Second time staying and will stay again.

Leisure Partner

10/10

Exceptional

03 Dec 2024

Jessica

Love it

Leisure Family_with_children

8/10

Excellent

02 Dec 2024

Verified traveler

Beds were comfortable, rooms were quiet. A little outdated, could use a makeover. Breakfast was decent. Easy access to Disney on the ART bus that picks up on property.

Friends_and_family Family

10/10

Exceptional

02 Dec 2024

Jennifer

Great property a short distance away from the hustle and bustle of Disneyland

Leisure Family

10/10

Exceptional

01 Dec 2024

MOHAMMED

Prompt service. Friendly staff.

Leisure Family

10/10

Exceptional

01 Dec 2024

Ashley

Friendly staff, breakfast was good

10/10

Exceptional

27 Nov 2024

Diane

The staff at the property was really great. The mattress in the room wasnt really comfortable, but it didnt disrupt too much sleep. The property is well maintained and breakfast was great. Laundry facility worked great and overall we had a fantastic stay!

Leisure Family