Desert Palms Hotel

United States , Los Angeles - CA
ANAHEIM, 631 West Katella Avenue
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100 reviews shown

8/10

Excellent

04 May 2026

Kerri

I love that this hotel takes out our garbage and dirty towels daily and gives us fresh towels! And they do full housekeeping every three days. We were there 7 days, so twice we came back to the hotel exhausted and found our rooms clean and the beds made with the kids stuffed animals arranged on the beds. So nice! We had two rooms, one had a kitchen with a full size fridge, which is something I love during a Disneyland vacation. The other had a little sitting area separated with a railing that was fun. We enjoyed the pool and hot tub and the kids play area in the lobby. Breakfast was great, lots of waffle makers, fresh fruit, pastries, and our grandkids were very happy that there was \"rainbow cereal\". And it is not too far of a walk to Disneyland. Thanks for a fun stay!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Sheryl

This is a very affordable hotel for being near Disneyland. It's a less than 10 minute walk to the parks. The food was fresh, the beds comfortable, the room had plenty of space for 5 people, and quite nice to come back to after a long day of fun. The parking is not free, which is the only draw back.

Family

10/10

Exceptional

03 May 2026

Michelle

Close to Disneyland. Carts to help with luggage.

Family

8/10

Excellent

03 May 2026

Arthur

Room was clean. Breakfast was pretty standard for a hotel. Eggs, sausage, waffles, and cereal. My biggest complain was the placement of the toilet paper. We was so far behind you that you are reaching far to grab it and its covered by a protector thing.

Self

10/10

Exceptional

03 May 2026

Amanda

Great place to stay. Everything is close by!

Family

8/10

Excellent

03 May 2026

Karla

would have given it 5 stars if it wasn't for the big bug in the bathroom on our last day. called front desk to kill it because it went under the sink area. they did come right away to take care of it but still a bug. also breakfast was the same all three days. location is great.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Kirstine Kourtney

The weekend breakfasts are sooo much better than weekday, but they were decent anyways. The property is clean and secure, and walking distance to the park. We stayed in a king/ bunk room and the extra sleeping space was good. It felt a bit tight, not much extra room other than beds

Family_with_children

10/10

Exceptional

02 May 2026

Emilio

Love the breakfast

Family_with_children

10/10

Exceptional

02 May 2026

Amy

The breakfast offered was very good, plenty of options, and well served. The pool was used once and was clean and had everything needed. We had a lovely stay.

Family_with_children

8/10

Excellent

01 May 2026

Ruth

Our stay was excellent except for 2 issues: we skipped the “free breakfast 2x out of 3 mornings bc the line is so long and seating is limited. Our room was great but every night around 9:30 it sounded like a herd of elephants above us, stomping back and forth. It didn’t last for more than an hour, but was still annoying. The staff, as always, were wonderful, the location is great, and the distance to Disneyland is helpful.

Family

10/10

Exceptional

01 May 2026

Jennifer

Our day was perfect

6/10

Pleasant

01 May 2026

kevin

Pros and Cons for staying for a Disney trip

Pros: Good breakfast. Stayed in the family room with the bunk beds which was great for the kids to have their own space. Not a bad walk to Disney. Beds were decent

Cons: Paper thin walls. Our pillows were not great, very flat. The design of our particular room was questionable, the main bed was right next to the wall in the hallway, with the bathroom splitting the room from the bunk bed area. There is a parking fee.

Overall: I would stay here again if I wasn't able to get a hotel across the street. I believe this beats a majority of the hotels within the city block.

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Diana

Clean room

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Jorge

Enjoyed our stay, will use again.

Family_with_children

10/10

Exceptional

28 Apr 2026

Jose

We have stayed here twice and will continue to book here every time we visit Disneyland!!

Family_with_children

10/10

Exceptional

27 Apr 2026

Alise

It was great

Family_with_children

8/10

Excellent

27 Apr 2026

Barbara

Decent location and the continental breakfast was good. I appreciated that there was outdoor seating for breakfast.

Self

8/10

Excellent

27 Apr 2026

Austin

Good service

Self

10/10

Exceptional

27 Apr 2026

Sean

I got upgraded to a king bed room which was nice. The room was spacious with everything I needed, plenty of outlets, and the bathroom was large, clean, and great water pressure.
Breakfast had a lot of options and definitely a step above most places. I recommend the make your own waffles.
Staff was extremely friendly and helpful, and overall I am glad I chose to stay here

Self

10/10

Exceptional

27 Apr 2026

Michael

Convenient and easy

Family_with_children

10/10

Exceptional

27 Apr 2026

Jacob

This was a great room. The room we had the kids had their own bunk bed room and it was nice and very affordable. It’s a little bit of a walk to DL but not bad.

8/10

Excellent

26 Apr 2026

Mike

Easy walk to the parks.. they upgraded our room for whatever reason I don’t know but it made a more pleasant stay!

2/10

Poor

26 Apr 2026

Pausqualina

We chose this hotel because it was reasonably priced and close to Disneyland. I was not expecting luxury, but I did expect basic courtesy, privacy, and competent service.

First, they assigned us a room that was already occupied. We opened the door and found another family inside, including a naked 3-year-old. It was horribly embarrassing and a serious breach of privacy. We went back to the front desk, and they moved us to a different room.

I will say the restaurant and food were great. That was the best part of the stay. There was a lot of variety, it was very convenient, and breakfast was exactly what you would expect with no issues.

The second major problem happened while we were at the park. On our second day, I got a call saying we were supposed to have checked out and that our belongings were still in the room, even though I had booked the hotel for four nights. I explained that I had a reservation, but the response was basically that they did not care, they had no other rooms available, and I needed to leave. There was no customer service, no effort to hear me out, and no attempt to calmly look into the issue.

When I called back with my receipt, they blamed it on a third-party booking error. However, after they had already placed us in an occupied room and then moved us, that explanation did not seem believable. I did not expect perfection, but I did expect common courtesy and professionalism. Unfortunately, this stay was stressful, humiliating, and poorly hand

10/10

Exceptional

26 Apr 2026

Mike

Very nice staff. Clean rooms. Great location for events in the area.

Business Self

10/10

Exceptional

25 Apr 2026

Paul

We have stayed here multiple times. Every time the room is clean, comfy, and the staff is helpful. Breakfast is ok for what it is. Literally a handful of minutes to get to get to Disneyland.

Family_with_children

10/10

Exceptional

25 Apr 2026

Jarred

Great hotel and close to amenities and the Disney Park.

Partner

10/10

Exceptional

25 Apr 2026

Heather

This was our first stay here and it was nice and close to Disneyland Resort.

10/10

Exceptional

25 Apr 2026

Thomas

There for WonderCon with the family, and front desk team was AMAZING with check-in and answering any questions we had. They were great with the kids, and the kids had a blast finding all the plushies for Easter!

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Kristine

The breakfast was amazing! Our room didn't have a space to put things in the bathroom, it just had a sink so nowhere really to get ready.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Desiree

The staff is very friendly and helpful. The Hotel is nice, very clean and comfortable. I would definitely stay here again for future visits. The walking distance from Disneyland is about 15 minutes.

8/10

Excellent

24 Apr 2026

JOHN

We love this place! Right behind the Radiator Springs ride, on the other side of the Disney wall. Super easy to walk to the park, the kids love the bunk beds and breakfast. Awesome spot.

Family_with_children

8/10

Excellent

24 Apr 2026

Marissa

Breakfast was very good

Family_with_children

10/10

Exceptional

24 Apr 2026

Zar

Free standard horel buffet

Family_with_children

10/10

Exceptional

23 Apr 2026

Bret

Clean rooms - lots of space for our group of 4 adults and a toddler. Loved the easy walk to Disneyland.

Family_with_children

8/10

Excellent

23 Apr 2026

Carli

Room was clean, but had a pungent smell

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Victoria

We absolutely loved our stay at Desert Palms. Our room was clean, breakfast was great (especially the breakfast staff), and the proximity to the parks was such a plus. We’ll be staying here again, this was really a huge hit for my husband and I. Worth every single penny.

Partner

8/10

Excellent

23 Apr 2026

Gina

Breakfast was nice

8/10

Excellent

23 Apr 2026

Reynaldo

Nice place to stay

Family

10/10

Exceptional

23 Apr 2026

Veronica

Breakfast was good, and staff was great!

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

David

We enjoyed our stay but found the noise from the room next to ours was too loud and constant through the night. Family with young noisy kids. Just not enough insulation between the rooms.

Family_with_children

8/10

Excellent

22 Apr 2026

Donald Spurgeon

The carpet is dated and the trim around the steps inside the room was sharp and nearly cut our feet. The beds were comfortable, the room was quiet, water pressure was excellent as well as water temperature but the room temperature was hard to control especially when the curtains for the room separation were closed. The breakfast was simple and bland. The pool was nice but the hot tub was small and not hot, plus you felt like being in a fish bowl on display. Staff were nice but not ambitious. This is a Disney good neighbor but was not able to find in Disney programs but in the lobby. The walking distance to Disney was not long but a shuttle for evening returns would have been nice like the Candy Cane inn next door, maybe a partner up thing.

Family_with_children

10/10

Exceptional

22 Apr 2026

Karen

The breakfast was amazing!

10/10

Exceptional

22 Apr 2026

Judith

The only thing needed is a shuttle to the Parks

Self

6/10

Pleasant

22 Apr 2026

Alexandria

Room was pretty good. Hard to sleep though because someone kept running up and down upstairs and it felt like it was all day and all night so we couldn’t get rest without hearing the thumping. They had a fun little Disney find activity for kids and my husband and my daughter did it on our first day and turned it in 2 days later while I was checking out but they wouldn’t give the prize unless my 3 year old came down for them to “quiz her”. So… ok property but would probably try staying at a different one next time.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Camie

Great location from the parks. Outdoor pool that is nicely blocked if windy but also limits the sun during certain times.
Easy check-in, friendly staff.

Family

8/10

Excellent

22 Apr 2026

Desmond

All hotel amenities were great, the location was great. We had one issue with the elevator (they have two separate elevators) and had to lift strollers up the stairs after a long Disney day, this wasn't pleasant. Over the condition of the rooms and room service was great. Will stay there again.

10/10

Exceptional

22 Apr 2026

Irma Marlene

Everyone and everything is beyond great

8/10

Excellent

22 Apr 2026

Diana

The room was clean, the staff were friendly, breakfast had a good selection of items. The only thing was the elevator to the second floor wasnt working and that elevator was hard to find so we went around in circles trying to access the second floor before asking for a different room. I had big luggage and my kids with me so i couldnt take the luggage up and down the stairs. Thankfully they did change my room and i was very happy they were able to accommodate that. I wish they would have had more places to fill up water bottles. I only found one in the breakfast area.

Family_with_children

10/10

Exceptional

21 Apr 2026

Marisol

Our rooms are clean and I love the double room with the sliding door. I gave my little one his own space and he was really comfortable. Room service is good. Breakfast was OK. I wish they had more of a variety other than egg, sausages, waffle, and some . I wish the early check-in was a bit more clear. I had called to ask if any rooms were available. They just told me that they had to be in person at the resort to ask. Not clear if any rooms were available for checkin. But seeing that I was at Disney and uncertain if any were available, I decided just to wait to check in.

Family_with_children

10/10

Exceptional

21 Apr 2026

Yolanda

Clean room and easy access to our destination

Family_with_children

10/10

Exceptional

20 Apr 2026

Katlynn

First time staying here, was very happy with this place. Will be staying here again!

Family_with_children

8/10

Excellent

19 Apr 2026

David Alberto

Super convenient hotel if you’re staying for Disney. Great breakfast area, staff was consistently on top of making sure area was clean and available

Partner

10/10

Exceptional

19 Apr 2026

Jerome

Perfect place for All things Disney. Super location, great staff and all around great value.

Family_with_children

8/10

Excellent

19 Apr 2026

Kelly

10/10

Exceptional

18 Apr 2026

Lacey

Everything was great! My only negative was the pillows. They were terrible

10/10

Exceptional

18 Apr 2026

Shoshana

Great stay! Staff was incredibly welcoming and helpful!

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Ethan

All was well but needs transportation to Disneyland cause we had blisters going back and forth.

Partner

10/10

Exceptional

18 Apr 2026

Tamra

Not really the breakfast was gross

Partner

10/10

Exceptional

18 Apr 2026

Jaemee Victoria

Clean room, prime location, great customer service.

Family

6/10

Pleasant

18 Apr 2026

Cristina

Breakfast was okay. Room okay with a view of parking . Too noisy

8/10

Excellent

17 Apr 2026

Kristie

First time staying at this hotel. Selected it for its walkability to Disney and included daily breakfast to help save some money on feeding multiple teens!

Staff were very helpful, storing our bags before and after check in and checkout, preparing gluten free toast in the kitchen in a separate toaster, and maintaining a welcoming and clean environment. Had a room with a slow flushing toilet and the maintenance staff fixed it promptly while we were out for the day.

Room was clean. Pool was small but clean.

Breakfast menu rotated. Gluten free/dairy free eggs and potatoes were offered every other day. Unfortunately, no dairy free yogurt or gf waffle mix or pastries, but toast on request. Protein was sausage patties, which got mixed reviews from my family. Always some fruit. Everyone found something to eat. Nice dining area, too.

Would stay again.

Family_with_children

10/10

Exceptional

17 Apr 2026

nela

Very close to Disneyland and ca adventure. 15 minute walk to entrance. Right next to 7 -11 which was super convenience to load up on water/ snacks. Breakfast was good enough especially since it was free. Perfect for when you are rushing on your way out to the park. Coffee, waffles, eggs, sausage,toast, yogurt, various juices, all in self serve trays. Blankets were a little thin. Would come here again especially since it fits a large family well.

Family_with_children

10/10

Exceptional

16 Apr 2026

Louisiana

Excellent!!!
Clean, lots of space in the rooms. Everyone is so friendly and kind. Breakfast delicious! Shutout to Cecy and Carmen!!! They’re the best!
Hopefully I’ll be back soon.

4/10

Poor

16 Apr 2026

Christina

The elevator went out and the only way to access my room was through the 1 elevator. After a long day at Disney with an infant it was not ideal to go up a flight of stairs.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Stetzon

Breakfast was good

Family_with_children

10/10

Exceptional

15 Apr 2026

ANGELICA

Our double room with double bathrooms was perfect for me, my husband, my adult daughter and grandson, the staff very accommodating, truly appreciated everyone, the play area was very welcoming to my autistic grandson, the continental breakfast was very delicious, love that they change it up and the staff kept the food coming, we will definitely stay here again, I’m also a gardener so kudos to the landscaping ❤️

Family_with_children

10/10

Exceptional

15 Apr 2026

Randolph

Very good Hotel. Takes care of details. Best one so far in the Katella/Harbor area.

Partner

10/10

Exceptional

15 Apr 2026

Lynda

Great location. Rooms simple but all you need. Decent breakfast provided! Great walking distance to Disney. Close places for snacks and cheaper souvenirs. Food court downstairs has tons of options and they’ll deliver to your room. Pin board 👍. Little store. Would likely stay again.

Friends

8/10

Excellent

14 Apr 2026

Claudia

Everything was great, nice staff , clean rooms , good breakfast ! And very close walk to Disneyland thanks the only thing they should lower there parking fees.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Hayley

Staff was great! The hotel was clean and very convenient location.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Matthew

The breakfast was great. The staff was awesome. Our room was very clean.

Partner

10/10

Exceptional

14 Apr 2026

Christina

15 minute walk to the parks. Parking is $50/night. Excellent 3 night stay! The staff all over the property are so pleasant & friendly. Booked the king bed with the bunk beds, very clean and cozy. I was knocked out!! Loved the strong water pressure in the shower. Plenty of clean towels. Loved how the refrigerator was super cold! They actually turn over your room every day if you like, hard to find that these days. Enjoyed the complimentary breakfast: eddy’s, sausage, toasts, waffle station, biscuits, gravy, fruit, assorted juices, hot coffee, tea, cereal & oatmeal. Only drawback was there was no luggage rack to place our luggage on top. We had to unpack all of our clothes and place them on top of the desk.

Family

10/10

Exceptional

13 Apr 2026

Holly

Breakfast was fresh and replenished often, pool was warm and clean, front desk staff were incredibly helpful, and the housekeeping was immaculate. They worked very hard to be hospitable. Loved the stay!

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Maria

Good breakfast very clean and staff is excellent

10/10

Exceptional

13 Apr 2026

Ayako

Close to the park

2/10

Poor

12 Apr 2026

Edgar

Everything was great until I forgot some shirts in a drawer and contacted them 1 hour after check out and they told me the room has been cleaned and no items were left. So the maid lied and stole my shirts.

Family_with_children

8/10

Excellent

11 Apr 2026

Melissa

The hotel was well located and a short walk to Disneyland which was amazingly convenient. Breakfast was very basic and served on paper plates they had make your own waffles which was the highlight! The rooms were dated but comfortable but the air conditioning was REALLY loud. Overall would stay again.

Family_with_children

10/10

Exceptional

11 Apr 2026

Jordan

We loved our stay here! Pool was heated, which the kids loved!! Staff were friendly and helpful! The rooms were cleaned well, daily!! Only constructive criticism is that the breakfast wasn’t very good. Would have been nice to have some healthier options.

Family_with_children

8/10

Excellent

11 Apr 2026

Deanna

Clean overall but a little outdated.

Family_with_children

10/10

Exceptional

11 Apr 2026

Sherry

Very comfortable beds, good breakfast, food court was excellent, and proximity for walking to Disneyland was perfect!!!

Family_with_children

8/10

Excellent

09 Apr 2026

Jeanette S

Breakfast was convenient and delicious. Staff very friendly

Family

10/10

Exceptional

08 Apr 2026

MARCELLA

Clean room

Family_with_children

10/10

Exceptional

08 Apr 2026

Shelby

Great location for Disneyland vacation. Room with bunk beds was perfect for our family of 5.

Family_with_children

8/10

Excellent

08 Apr 2026

Tahnru

The room was clean but very small for 6 people. It allows 6 people in a room but there was no room for our luggage and the 6 people to be in there. VERY TIGHT! Breakfast was great!

Family_with_children

10/10

Exceptional

08 Apr 2026

Anita

The location is great, 15 minutes walk to Disneyland parks. Near restaurants and stores.
Breakfast is amazing! Our family enjoyed the different options from hot foods, waffle machine, cereal, yogurt , breads etc… A shout out for the breakfast staff, always so friendly and keeping the area spotless clean at all times even with the constant busy crowd.

Family_with_children

10/10

Exceptional

07 Apr 2026

Rosa

Our room was clean. Staff is very friendly and helpful. Family friendly.

Family_with_children

6/10

Pleasant

07 Apr 2026

Shelly

There was no airport shuttle. We took an Uber from Long Beach.

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Jana

Breakfast was amazing and we love the breakfast staff. So welcoming and nice. The desk staff is a whole different situation on that. Literally forgot the key in our room when we went to breakfast and dude at the desk was like I can’t give you a key without identification. Ok well it’s in the room with everything else. I just can’t with the front desk at times. The suite with kitchen was spacious but the walls were all dirty, the window pulley and panels were broken, and the fridge leaked. Definitely need upgrades in the room along with the balcony needs to be cleaned meaning spider webs ect!

Family_with_children

10/10

Exceptional

07 Apr 2026

Marylu

Nice property overall, great location and close to everywhere. Highly recommend

10/10

Exceptional

07 Apr 2026

Alyssa

Other than the hidden fees they had it was great. Easy to deal with. They had a nice complimentary breakfast.

Family_with_children

10/10

Exceptional

07 Apr 2026

Adriana

Clean room, good breakfast, friendly staff.

Family_with_children

10/10

Exceptional

06 Apr 2026

Said

‏limited parking space if you find parking don’t move you might come back and not find any.

Family_with_children

8/10

Excellent

06 Apr 2026

Marj

Breakfast was fine but would have appreciated more meat and fruit options.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Glenn

Had everything we required and had easy access to Disneyland and California park
Close to a good restaurant/entertainment area
Very happy

10/10

Exceptional

06 Apr 2026

Staci

Great service, very friendly, helpful staff

Family_with_children

10/10

Exceptional

06 Apr 2026

Sharon

Fantastic

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Brett

Breakfast is so good!

Family_with_children

10/10

Exceptional

05 Apr 2026

Wendy Yrasel

Everything was pretty good, breakfast was sufficiently and salsa was incredible, congrats to the chef.
Room was nice, clean and quiet.

Definitely if we comeback to the area we will try to book again !

Thank you!

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Ravi

Great

8/10

Excellent

04 Apr 2026

Diane

Everything was basically very good. Complimentary water would be a nice touch and upgrading the beds that we found a bit on the stiff side.