Desert Palms Hotel

United States , Los Angeles - CA
ANAHEIM, 631 West Katella Avenue
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100 reviews shown

10/10

Exceptional

16 Jun 2026

Angela

It was clean, the food was good with a good variety and it was within walking distance to Disneyland

Family_with_children

8/10

Excellent

16 Jun 2026

Valerie

The hotel staff and location were great! My only complain was the air conditioning. We got there and the highs were 87, the did not get cooler than 78 in the day time but finally cooled off at 2 am.

Family_with_children

10/10

Exceptional

16 Jun 2026

Nichole

Everything was great! Pool is small but clean. Breakfast has a variety of things to eat and was good!

Family_with_children

8/10

Excellent

16 Jun 2026

Carrie

The rooms were well kept and the staff was very helpful when we checked in. When we needed any extra assistance or information they were more than helpful to step in and take care of it. Breakfast was great and the staff kept it replenished. Walking to Disneyland took us about 10/15 minutes which was so convenient.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Eric

The room was clean and organized. The breakfast had a good selection, but big crowds starting early in the day. If you want waffles, you're gonna wait. Overall, it was a good property, and I would consider staying there again. My only complaint was the noise. Our room faced the road, and it was loud!!!

I would only consider staying there if we were not facing the street (South side of the Bldg). I was also disappointed by the \"parking fee\" that was not on my \"Expedia\" quote.

Family_with_children

10/10

Exceptional

15 Jun 2026

Venkesh

Great location—very close to Disneyland. The breakfast was excellent, with a good variety, and the staff was helpful. There are also plenty of dining options within walking distance. A Tesla charger is available on-site, which is convenient, although parking is paid and spots can be limited, especially later in the day since many EVs remain parked after charging.
The pool was enjoyable, and we had a great time using it. The only downside was the air conditioning—cooling was uneven. The kids’ room with bunk beds cooled quickly, but the main bedroom stayed warm until late at night.
Overall, we had a very pleasant stay and would be happy to return in the future. It’s a solid choice for families, especially with kids, given the proximity to Disneyland and family-friendly amenities.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Anthony

Beautiful hotel! Will definitely stay here again

Family_with_children

10/10

Exceptional

15 Jun 2026

Sydnie

The room was clean and spacious. Having the junior suite with the full over full bunk beds so our kids could sleep separately from us AND each other really helped us relax more after a long day at Disneyland. Sharing a queen bed was fine when they were younger, but not as easy as they get older. The breakfast was a huge spread and there were plenty of places to sit. It was also walkable to the parks. We will definitely stay here for future trips.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Julia

Room was clean, staff was friendly, was an easy walk to Disneyland, breakfast was included and had a lot of variety, will stay here again!

8/10

Excellent

14 Jun 2026

Denice

Breakfast was good but stops way too early. You have guests who were at Disneyland all day and get back to room super late and then get little sleep to get to breakfast before 10

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Lisa

Some positive mentions, a clean room, (maids clean daily), great free breakfast with a great variety of options, and convenient to the Disneyland park. Only issue was they tried to give us a room that would was not the room we booked and wouldn’t work for us, the manager took care of this with no issues. It was a nice stay.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Cesar

Room was very clean and stocked. The clerk at front wasn't very helpful when we first arrived and was at his cellphone more than he was able to help us.

Family_with_children

10/10

Exceptional

14 Jun 2026

Kendra

Thr room was a little smaller than I expected. But, overall it was a great stay. We would stay again for sure.

Family_with_children

10/10

Exceptional

14 Jun 2026

IZA

Friendly staff

Family_with_children

10/10

Exceptional

14 Jun 2026

Marlon

I like that they allow me to park my car before check in time so i can go to disneyland park

Family_with_children

10/10

Exceptional

14 Jun 2026

Andrew

Great room options! The 2 bedroom, 2 bathroom suite was a must have for mom and dad plus 2 teenage daughters! Pool was on the small side and the breakfast was your typical budget hotel fare.... eggs of some type, sausage, pastries, fruit, juice, waffles....etc. they replace towels and empty trash daily and \"full housekeeping\" clean on the 3rd day of your stay. Our room was missed somehow and not cleaned till the 5th day. Miscommunication, short staffed, not sure? Literally a 10 minute walk or 2 minute Uber from Disney! Friendly front desk staff and secure building. 9/10 👍

Family

10/10

Exceptional

13 Jun 2026

Marilee

Very close to Disneyland (10 minute walk), great pool and hot tub, and nice breakfast.
We were given an ADA room and the lack of counter space was annoying. Knowing what I know now, I would have asked for a different room.

That being said, the hotel was quiet with everything I needed. The in-room fridge and microwave were nice to have though we didn’t use them.

I would recommend Desert Palms to a friend and happily stay here again.

Friends

10/10

Exceptional

13 Jun 2026

Nilsa

Muy buena ubicación y Buen desayuno

Friends

10/10

Exceptional

13 Jun 2026

Melissa

Enjoyed our stay! Everything was excellent.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Paige

Clean hotel within walking distance to Disneyland. About 10-12 minute walk. Breakfast was decent, served until 10:00. A/C doesn’t work that great.

Family_with_children

10/10

Exceptional

13 Jun 2026

Kristy

Love staying here!!!

Family_with_children

6/10

Pleasant

13 Jun 2026

Michael

Family

8/10

Excellent

13 Jun 2026

Michael

The room was nice, clean and comfortable. The staff, particularly the breakfast team and the house cleaners were the best part of the stay. Excellent, helpful, friendly service. I would say the best part of the stay. The price was much higher than I would likely pay next time. But I might have to sneak in for breakfast and say hi to the friendly folks on the 5th floor and leave them a tip. 🤓

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Brian

Great location and super friendly staff

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Mayra

Family_with_children

10/10

Exceptional

11 Jun 2026

Nicole

Rooms were clean, Staff was friendly and breakfast was great!! I will be coming back and will HIGHLY recommend!!

Friends

8/10

Excellent

11 Jun 2026

Phanieshwar

Staff

Family_with_children

10/10

Exceptional

10 Jun 2026

Bethany

The breakfast was great and the walkability to Disney was awesome!! Would definitely stay here again.

Family_with_children

10/10

Exceptional

10 Jun 2026

Michelle

Rooms were clean & specious. The beds were comfortable. The pull out sofa was used by my colllege age daughter she didn’t complain. Water pressure was great in the bathroom. There was a microwave, refrigerator and coffee maker. Breakfast buffet starts at 6:30 there is plenty of food to choose from along with coffee, tea and juice. If I could find anything to complain about I could say the bathroom door was loud ( if that’s even a complaint) and there were 2 USB ports so make sure you bring your charging outlet plugs. Honestly I loved this hotel they were always cleaning and maintaining the building too and it shows.

Family

10/10

Exceptional

10 Jun 2026

john

Hotel was great as always. Love staying walking to Disney

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Kelly

Will absolutely stay here again

Family_with_children

10/10

Exceptional

10 Jun 2026

Bethanie

Had a wonderful stay. We would definitely be back. The bed was great, room was clean. Breakfast was great! The only complaint would be that the blinds don’t block out enough light. I would recommend them adding curtains to them.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Dean

Check in was fast and easy. Our room was spacious and was perfect for our long weekend trip.

Partner

10/10

Exceptional

09 Jun 2026

Peggy

Room was clean. Breakfast was excellent. Would have liked a freezer in the little refrigerator to freeze bottles for the parks.

Family_with_children

10/10

Exceptional

09 Jun 2026

John

Clean room for a family of 5

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Margaret

Breakfast was good.,, bedbugs not so good. Staff was helpful and responsive to the bedbug situation.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Monica

Friendly staff, clean and safe. Breakfast buffet was great and walking distance to disney parks. Will return for our next DL and CA trip.

Family_with_children

10/10

Exceptional

08 Jun 2026

Marie

All great thank you ! Great beds

10/10

Exceptional

08 Jun 2026

Kimberly

Love this hotel! We've stayed here 4 times now. Walking distance to Disney

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Orlando

The room was very clean and included breakfast was good. My favorite part of the room was the full size refrigerator, stove, sink, and dishwasher. It’s about a 15 minute walk to the park entrance which was not bad considering the nice cool mornings.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Jackleen

The rooms were nice, but we could hear everything through the walls. It made it really hard to sleep. Room service also came in at very unusual hours. Even when we told them not to come in they still entered the room. It was uncomfortable.

Partner

10/10

Exceptional

06 Jun 2026

Terin

Breakfast was awesome. Great value for the proximity and room

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Jessica

Great stay, close walk. Very family friendly

8/10

Excellent

05 Jun 2026

noemi

Love the hotel. 5 min walk to Disneyland. Breakfast it ok for a morning stand. Room was clean and staff very friendly.

Family_with_children

10/10

Exceptional

05 Jun 2026

Christopher

Incredible stay! Favorite Disney hotel.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Veronica

Nice clean room, good breakfast, and close to Disneyland.

6/10

Pleasant

05 Jun 2026

Jennifer

Breakfast could have

8/10

Excellent

05 Jun 2026

Kristen

The hotel is conveniently located within walking distance of Disneyland, which is great! The rooms were clean and comfortable. We had a small hiccup when checking in. They put us in a room with 1 queen bed and bunk beds, but we had booked 2 queens. Called the front desk but was put on hold so we went back downstairs to resolve the mistake. They moved us into a ground floor room which was fine.

Friends

10/10

Exceptional

04 Jun 2026

Jolie

The property was around the corner from Disneyland park so we were able to walk pretty easily. The room was nice and clean. Didn’t use the pool but other families seemed to enjoy it. The restaurant had good food after a long day out. The staff was extremely nice always quick to help with any requests. We asked for extra pillows at check in and had them within 10 minutes of getting into our room. Would definitely stay here again when in the area.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Tanya

We will definitely being staying at the Desert Palms Hotel on our next Disney trip. We stayed in a kitchenette room and it was perfect for our family of 6. The rooms were very clean as well as the property. Staff was so nice and helpful. The breakfast was great and the outdoor pool was nice and clean. We had a great stay and definitely recommend you stay there. The walk to and from Disneyland was great and easy.

Family_with_children

10/10

Exceptional

03 Jun 2026

Hector

Awesome breakfast , clean rooms. Very nice and helpful staff!

Family_with_children

10/10

Exceptional

02 Jun 2026

Sylvia

We love staying here! Kid friendly and a short walk to Disney. Definitely recommend!

Family_with_children

10/10

Exceptional

02 Jun 2026

Samantha

Our stay was such a nice experience! We loved the continental breakfast, and got to enjoy the pool and jacuzzi, everything was perfect!!

Family_with_children

10/10

Exceptional

02 Jun 2026

Nicole

Wonderful hotel that was great for our family trip to Disneyland. The hotel is within walking distance to Disney and many local stores and restaurants. The pool, hot tub and daily breakfast were nice onsite amenities. I would definitely recommend this hotel to others and would stay again on a future trip to Anaheim.

Family_with_children

10/10

Exceptional

02 Jun 2026

cynthia

this is my second time staying at this hotel for my disney trip and my family had a great time. breakfast was a plus.

Family_with_children

10/10

Exceptional

02 Jun 2026

Jennifer

Loved it! Perfect for Disney families.

Family_with_children

8/10

Excellent

02 Jun 2026

Kaylee

Great experience, rooftop breakfast, Disneyland right around the corner, underground parking, and stores right across the street for everything that you would need. The only thing that was weird was the outlets in the room…I had to move the coffee pot and microwave around to plug in the coffee pot, maybe that was just my room. Everything else was great! Breakfast food was what you would expect, but it was filling and gave us energy for the parks. :)

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Joanne

Love this hotel. It’s on the same street as Disneyland. Easy walk. Has breakfasts buffet, clean, and nice.

Family_with_children

10/10

Exceptional

01 Jun 2026

NaShell

Great Staff! Great time! Great Hospitality!

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Casey

Place was CLEAN. Only complaint was that there was no hot water several days in a row.

10/10

Exceptional

01 Jun 2026

Natalie

We stayed here for our 3-day high school graduation trip. With us parents plus two teens and a 10 year old, the suite with king size bed and full size bunk beds was adequate. For us, the best parts about the hotel were it’s location- safe walking distance to Disney and stores like CVS; the breakfast each morning which featured eggs and sausages along with cereal, breads, oatmeal, waffles, juices, yogurt and fruits; and the pool (shaded) and hot tub. Hugely varied room service with no delivery fee was a plus too.

The staff were very friendly and helpful.

Downsides were barely enough parking in the garage, loud refrigerator in the room, and bright light from outside in the bunk bed area (kids didn’t mind). Also, a Disney shuttle would have been amazing, but walking worked out.

We would definitely recommend this place and stay there again!

Family_with_children

10/10

Exceptional

01 Jun 2026

Sophia

Had everything we needed and great location for stagecoach

Friends

8/10

Excellent

31 May 2026

Yae Ock

I recently stayed at this hotel in a suite with 3 adults and 2 young kids for one night, and it was a great experience! The location was ideal, and the amenities were impressive.

While the overall cleanliness and layout of the room were commendable, I did have a concern regarding the bedding. I noticed a hard, crusty brown stain on one of the pillows, which left me questioning whether the sheets had been changed from previous guests. Upon further inspection, it was clear that this was not just a stubborn stain; it had a texture indicating it had dried over time. This was disappointing.

Overall, despite the bedding issue, I highly recommend this hotel for families visiting the area.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Donald

Very nice property. Great location , clean , great breakfast. No complaints whatsoever

10/10

Exceptional

31 May 2026

Aurora

Always a great stay. Our room is always ready early too.

10/10

Exceptional

31 May 2026

Stephanie

the pool the proximity and everything

Family_with_children

10/10

Exceptional

30 May 2026

Robert

Hotel is 15 min walk to Disney parks. Was upgraded to 1 bedroom Suite free! Thank you Desert Palms. Maid service came in each day with fresh towels.

Family

10/10

Exceptional

30 May 2026

Michael

Great location and clean rooms.

Partner

10/10

Exceptional

30 May 2026

Courtney

Great place to stay with large rooms, wonderful free breakfast, and walking distance to the parks. There is a charge for parking but it’s still cheaper than paying to park at DL, and it’s underground.

Family

2/10

Poor

29 May 2026

Katherine

We attempted to cancel our stay since the day we were set to arrive in town we learned about the chemical spill/explosion emergency up the street in Garden Grove. Called that morning and staff said they couldn’t cancel since a manager wasn’t in to authorize it. No manager at all at a hotel on a Saturday morning during a holiday weekend? Really? Expedia was zero help as well. Hotel told us to call Expedia, then Expedia kept saying call the hotel. No one was helpful, there was a declared state of emergency just a few miles away, and no manager available weekend. I have no idea what the hotel is like since we never made it into town, but I do know they are extremely unhelpful and entirely unforgiving. I can only imagine how they’d handle an issue on the actual property or during your stay if this is how they conduct business prior to even checking in. Expedia remained unhelpful as well, and I will no longer attempt to do business with them.

6/10

Pleasant

29 May 2026

Michael

The room itself was good. I likeed that they gave me an option to sleep 8. However, because the room was basically just two rooms put together, the one air conditioner could not keep up. We left the AC set at 68 the entire time and the coldest the room ever got was 76. And this is with high temps that never got above 71. If we could have had a more temperate room, I would have rated the hotel much higher. I even brought it up to the staff and they apparently sent the maintenance crew to check on it but we never heard back from them.

Family

8/10

Excellent

29 May 2026

Craig

I recommend this especially if you’re visiting with kids in tow. The suite was very good for our party of 7. Very convenient to Disneyland but it’s at least 15 minutes to the Disney entrance sign along the road and another 5-7 minutes to security. The hotel website says a 7 minute walk to Disney which is a bit misleading.

Also, the walls are pretty thin so you’ll hear all the families that get up early to go to Disneyland.

The breakfast is good and there is a wide variety of typical hotel fare-eggs, sausage, potatoes, waffles, flavored yogurt, lots of fruit, cereal.

Family_with_children

10/10

Exceptional

29 May 2026

Ramiro

Clean place friendly staff great breakfast

Friends_and_family Family

10/10

Exceptional

29 May 2026

John

clean room and great breakfast

Family_with_children

10/10

Exceptional

28 May 2026

Julie

Room was great enough room for my family of 4. Only thing was the bathroom it need some countertop to put our bathroom stuff.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Brenda

Nice

6/10

Pleasant

28 May 2026

Charnae

There are better hotels.
About a 7-10 min walk to Disney.
Not the friendliest staff at check in.
This one was spacious. Breakfast was mediocre, the best thing was the make yourself waffles.
On last day when getting in the shower I had to kill a bug that resembled a baby roach so I’ve been paranoid since.

Friends_and_family Family

10/10

Exceptional

27 May 2026

elizabeth

Great stay! Room was very clean, staff very friendly very helpful and quick service. Breakfast was ok. Could use more options and better fruits instead of fruit cocktail. Bagels and toast options were great. Eggs and sausage good and I really enjoyed the fresh waffles!

I didn't get to go to the pool but it was very private, clean and had all the amenities you would need.

I will definitely stay here again. I recommend!

Family_with_children

10/10

Exceptional

27 May 2026

Alexis Monique

Staff were excellent! Most especially the breakfast crew! Not only did they greet you nicely, but went out of their way to help me and my family. One of the young gentleman was cleaning outside and noticed my children eating, he then went out of his way to bring my children stickers, and that is something kids will never forget!
Only downfall we had was that we were only provided 1 roll of toilet paper for a family of 4 for 3 nights!! I’ve never stayed in a hotel that only had one roll of toilet paper LOL. Beautiful property, next door to 7/11 where homeless like to hangout, so be aware when walking to Disney!

Family_with_children

6/10

Pleasant

27 May 2026

LINDA

Clean room but confusing when on 2nd floor

Friends_and_family Family

6/10

Pleasant

27 May 2026

Jasmine

The staff were terrible and seemed like they would rather be doing something else. Especially the girl with black hair, she looked as though she hates her job. One of the very nice staff girl was helping us situate our bags and the girl with the black hair was just rude as heck and tells the nice staff that they can’t put it in there, there’s no room when clearly there was a lot. Very unprofessional and if she hates her job maybe she should quit.

Friends

4/10

Poor

27 May 2026

Jon

We woke up at 3:30 am without the air conditioning working and the room temperature at 77 degrees. The water temp when we showered was barely warm. Breakfast was ok, though the selection was limited. The staff were very nice, though. The location was great, but we wouldn’t stay here again.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Daniel

Close to Disneyland walking distance great staff enjoyed our stay nice hotel

Friends_and_family Family

10/10

Exceptional

26 May 2026

Leslea

The 7-11 next door can get a little sketchy at night when coming back from the park but the hotel is great. Never felt unsafe and had no issues while I was staying there.

Partner

8/10

Excellent

26 May 2026

Juana

The property is great if you plan to go to Disneyland because is only 5 min. Walk. What I also liked is the breakfast great menus. Only thing I didn’t like is that the phones were not working and maintenance did not fix the problem. But other than that the hotel is good

Family_with_children

10/10

Exceptional

25 May 2026

Brianne

Great property. Located

10/10

Exceptional

25 May 2026

thanh

Yes good breakfast

Friends_and_family Family

10/10

Exceptional

24 May 2026

Kimberly

The staff is incredable! Breakfast was great! Amazing salsa, pool was great , hot tub great after long day at the park..,Room was family perfect!! but the staff is just so nice and so welcoming we returned a couple times a year!!!

Friends_and_family Family

8/10

Excellent

24 May 2026

Reece

Clean room. Maids only came once at an inconvenient time, and then never came back again for our 4 night stay. We wished our room could’ve been cleaned. Beds were comfortable enough, but sooo bright overnight and in the morning. They really need blackout curtains. Walk to Disney was only 10 minutes. Breakfast was ok! We would stay again.

10/10

Exceptional

23 May 2026

Christian

The property was clean and close to Disney. The breakfast was great to have every morning. Our room seemed to have an issue with the air conditioning it had trouble staying cool through the night. It was much colder in our extended family room on the floor below us. There was also a light that was not part of the building that would light up the room until 2am even with the blinds closed. Other than that it was fine

Family_with_children

10/10

Exceptional

22 May 2026

Megan

Nice place to stay. Walking distance to Disneyland. Would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

22 May 2026

Haylie

We stayed here while visiting Disneyland. It was close to walk to the park and the breakfast each morning was delicious.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Kelsey

Hotel room and staff were great. The only suggestion I have is I could find any hand soap in the bathroom. They had a body labeled body wash on the wall but that isn’t the same. Overall a very pleasant experience and we would stay here again.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Choon Tien

We love the Breakfast buffet, the Outdoor pool and the friendly staff. And the short walk to Disneyland allows us to rope drop the rope drop.

Family_with_children

10/10

Exceptional

20 May 2026

ADRIENNE

This was the perfect location for us while visiting Disney. It is about a 7-10min walk from the Disney security. I was traveling with my parents (80 and 76 years old), and two daughters (10 years old and 9 months). The room allowed for my parents to have their own private space while my daughters and I took the bunk beds. Each bedroom had storage and a television. We had a lot of gear for the baby and never felt cramped. The breakfast was great! Something for everyone and the staff was very friendly and welcoming. We used the pool and hot tub everyday. They are not huge but we always had space. The lobby had fresh water and a place for kids to play. Everything felt clean and very well cared for. We will be back!

Family_with_children

10/10

Exceptional

20 May 2026

Nikko

Good breakfast, great staff, had play area for my baby to crawl around at will be coming back again!

Family_with_children

10/10

Exceptional

20 May 2026

JENNIFER

The room was clean and spacious but the window faced the wall of the building which was odd. Breakfast was fantastic and a great way to start the day! Overall this is the 3rd time staying here…and will stay again.

Partner

10/10

Exceptional

20 May 2026

Krista

Great location, close to Disneyland and lots of restaurants. Good sized rooms and a good breakfast included.

Family

10/10

Exceptional

20 May 2026

Christina

Everything was very good . The breakfast was great. Everything was very clean and it was a great location to walk to the Disneyland park

Family

10/10

Exceptional

20 May 2026

Tiffany

The hotel exceeded my expectations with its spacious, clean rooms that appeared to be in excellent condition. The staff is very friendly. I was pleasantly surprised to discover they offered a complimentary breakfast with a wide variety of options. Short walking distance to Disneyland.
I would definitely recommend this hotel and plan to stay there again the next time I’m in Anaheim.

Friends