Name: Hotel Lulu, Bw Premier Collection
Address: 1850 South Harbor Boulevard, Anaheim, 92802, US

6/10

Pleasant

18 Jul 2026

Stephen

We checked in early, which was nice. They also gave a complimentary cocktail upon check in, which was also nice. Our room had a lot of long hair in the restroom, and pubic hair on the floor between the toilet and the tub. We were immediately moved to a different room. That room also had a good amount of hair in the bathroom. The water pressure in the shower was so low the water trickled out and took a long time rinse hair and body from soap. The sink water pressure was also low. The air conditioning did not work in the lobby, so it was quite hot. We were notified that breakfast would not be avail on 6/17, and the pool would also be closed for repairs. The rooms dont match the decor in the lobby. Rooms were old while the lobby looked nice

Partner

6/10

Pleasant

17 Jul 2026

Mona

This is my second time staying at this hotel. We weren’t offered the complimentary snack & drink upon checking in. I noticed another guest being offered both upon checking in while waiting to check out. The bathroom sink faucet is very difficult to lift & lower. The shower head need cleaning as the water comes out rough. The pillows had a musty smell. The pillowcases were clean. It’s coming from the pillows

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Fatima

My second time staying here, very convenient for our visit to Disneyland. The park is about 10-15 min walk. The hotel is very nice, quiet. For this specific occasion we chose to pay the extra fee for the breakfast at the hotel. The first day was okay, the people at the cafeteria they’re not the most friendly, they take their time with the food. Even though there was only one other family. But i guess not a big issue. The second day for the breakfast we walked to the front desk to find out the “cafeteria was closed”. But overall I guess it was an okay experience

Family_with_children

10/10

Exceptional

17 Jul 2026

Olivia

Everything was great , I just don’t like the we have to pay for parking

Family_with_children

10/10

Exceptional

17 Jul 2026

Jonathan

Good stay.

10/10

Exceptional

17 Jul 2026

Nicole

Very close to Disneyland Toy story parking lot! Good price, great location, no complaints

Family_with_children

6/10

Pleasant

17 Jul 2026

Luz

Hotel was clean and staff was very nice but only one elevator worked and the laundry room was closed. We also had to move rooms due to the water pressure not working. Only a 10min walk to the park so that was nice.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Michael

Great hotel. Convenient location and nice amenities. Very nice staff. Would stay again.

Family_with_children

10/10

Exceptional

16 Jul 2026

Kevin

Todo estuvo bien

Family_with_children

8/10

Excellent

16 Jul 2026

Megan

Staff was great. Arrived before normal check in time and our room was ready for us which allowed us time to settle in and freshen up before venturing out. We quickly noticed the mini fridge was leaking and so called the front desk. It was promptly replaced with a new unit within the hour.
Cute lobby. Pool was busy but not overwhelmingly so every time we went, and had many outdoor games and a bar - something for everyone. Didn’t order room service but our daughter thought the room service robot “Lulu” was “so cool”.
Just an easy 10 minute walk to Disney.

Family_with_children

10/10

Exceptional

16 Jul 2026

Irazu

We originally booked at another hotel nearby and due to an incident we checked out of the hotel. I remember seeing Hotel Lulu and immediately booked with them. I was so happy with our stay. The staff were so nice, the property is in wonderful condition. We’re already planning for our next trip.

Family_with_children

4/10

Poor

15 Jul 2026

Cheryl

There was a urine spot on the sheets. Not a stain but urine and on the carpet as well. There was a smell and we could not quite place it. It was under the comforters so we did not find it until later in the evening. The front desk acknowledged this was unacceptable and they changed the sheets promptly. They also did not charge for parking but I still don’t feel this was enough compensation for such unsanitary conditions.

Family_with_children

10/10

Exceptional

15 Jul 2026

jaskaran singh

Great spot

Friends

8/10

Excellent

15 Jul 2026

Matthias

The room was nice, only negative was the air freshener scent smelled heavily of what I could only identify as artificial blueberry. Staff was conversational, informed, helpful, and courteous. Would stay again!

Business Self

10/10

Exceptional

14 Jul 2026

Ana

Our go to when we visit Disneyland!

Family_with_children

8/10

Excellent

14 Jul 2026

Monica

I had a longer stay for a convention, but the hotel was a good choice, not too far from the convention center or Disneyland. The staff were helpful and were always available to help answer
questions or inform us of any changes. Overall I had a lovely stay

Self

10/10

Exceptional

14 Jul 2026

jessica

I love staying at Hotel Lulu! It’s a short walk to Disneyland and to the Toy Story Parking lot buses! Room is always clean and staff is super friendly! Would 100% recommend and will continue staying here!!

Family_with_children

10/10

Exceptional

14 Jul 2026

Christina

Hotel was amazing and super close to the parks. Room was spacious and very clean. Loved that the room had a microwave and mini fridge. The restaurant and little self serve store on site was nice. Did not know they charged $34/per day for parking, however we didn’t mind paying it for peace of mind. Overall it was a great stay and will definitely book at this hotel again.

Partner

10/10

Exceptional

14 Jul 2026

Nick

Great

Family_with_children

6/10

Pleasant

14 Jul 2026

Cori

Check in staff was nice. They allowed me to check in a little early, which I appreciated. The hotel itself is a mixed bag. Lobby is nice for the most part, but outside areas were not as nice. The pool looked just ok, but to be fair, I didn't use it, just looked at it. The room was not very nice. Our sink was broken and the countertop was cracked all the way through in many places. It looked like maintenance glued it back together. The floor looked a little dirty still, the wallpaper was very dated looking. But, everything worked, it wasn't awful, the location was great and the price was right.

Family_with_children

10/10

Exceptional

13 Jul 2026

German

Volvería de nuevo

Partner

10/10

Exceptional

13 Jul 2026

Paula

We’ve stayed here 4 times already and will continue to come back. It’s perfect for when we want to visit the parks, it’s only 3 blocks away. Parking is also very convenient. Beds are clean and comfortable. Rooms are spacious and tidy. Staff is very friendly. Overall give this a 10/10 for all of our visits. Definitely recommend!

Family_with_children

10/10

Exceptional

13 Jul 2026

jazmen

Greta stay great staff great food great customer service / quick responses just an all around great 1st experience I will return!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Aurelio

definitely recommend

Family_with_children

4/10

Poor

13 Jul 2026

Chris

Very uncomfortable bed! I moved the comforter to the floor for 2 nights and slept on top of that, and it was more comfortable. The AC unit was very, very loud and made it difficult to sleep, but it did keep the room cool. Close proximity to the park and a reasonable price but I hoped for better.

I have stayed here 2 other times prior, both were better and I was in the tower south of the main hotel. I was in the main building this time and hoped for an experience like the last times.

Not sure if I will return again unfortunately.

Partner

10/10

Exceptional

12 Jul 2026

Cindy

The rooms were nice and clean. The beds were very comfortable. Definitely enjoyed our stay!

Family_with_children

8/10

Excellent

12 Jul 2026

Tim

Everything we needed for a quick trip to Disneyland.

Friends_and_family Family

2/10

Poor

12 Jul 2026

ayman

Is not a hotel it's less than Motel 6 it's a scam they mentioned under description that brakefast served daily I found out that breakfast is not exist I had to pay for breakfast as well as parking out of pocket
The room so stuffy uncomfortable to live in
Almost non of the appliances is operating from microwave to mini fridge,safe was down as well morning coffee has the worse taste I ever tasted in my entire life and no coffee down at lobby just 2 pack at room I personally wont recommend this hotel to anyone I would rather pay little bit more and bool a real comfy hotel

Family_with_children

10/10

Exceptional

11 Jul 2026

Stephanie

This hotel was nice. Location was convenient to stores for essentials, drinks, snacks ect. Restaurants nearby. An easy walk to Disneyland. Would definitely stay again, the only thing that could be changed would be the toilet paper holder. Not very user friendly paper falls on the floor every time. Haha and there was something spilled on the bathroom walls. So maybe once over the walls jic. And if you are on the pool side the music one night went on a bit later than we would have liked so maybe ask for a non pool room if you don’t want the noise. But overall would stay again for this price point. And location.

Family

6/10

Pleasant

11 Jul 2026

Lisa

The only thing wrong was the shower head. I was not able to move it to adjust it to the middle of the shower, but the pressure was good. Other than that everything about the hotel was great. I would stay there again!

Self

10/10

Exceptional

10 Jul 2026

Fabian

Close to the park

Family_with_children

8/10

Excellent

10 Jul 2026

Josue

Overall the hotel is clean however there was only one elevator working. At one point we waited about 10 minutes for the elevator. We couldn’t use the stairs because we had a stroller. Also we were not once offered the “blue drink”

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Kristin

Very friendly.
A complimentary breakfast, grab and go items would be a nice touch.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Trudy

Great hotel for the price. The staff were very helpful and kind. Will stay again.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

patrick

We have stayed at LuLu multiple family vacations over the last three years. It is clean and close to the Disney park (15 min walk). Highly recommend for the price/value

Self

10/10

Exceptional

09 Jul 2026

Jennifer

Hotel is in a great location close to shops and restaurants while being an easy walk to the Disneyland parks. Staff was incredible friendly and helpful.

Friends

10/10

Exceptional

09 Jul 2026

Guillermo

Excellent service

10/10

Exceptional

09 Jul 2026

Kristian

Clean room , good staff , nice pool good view

10/10

Exceptional

09 Jul 2026

Lina

Check in was smooth, rooms were great for the price.

10/10

Exceptional

09 Jul 2026

Desiree

Easy check in and check out.

Partner

8/10

Excellent

09 Jul 2026

Ethan

Clean spacious room. Easy check in and check out. Only downside is the paying for parking.

Partner

10/10

Exceptional

08 Jul 2026

Henry

Our stay at hotel exceeded our expectations pool was nice the kids enjoyed swimming and the room was clean. It was walking distance to Disneyland.

Family_with_children

8/10

Excellent

08 Jul 2026

Cassaundra

The staff was incredibly nice and helpful. Unfortunately, the resort looks dated despite the new paint and look. We had a beetle in our room day of departure and saw bugs in the hallways which is understandable. Decent budget friendly disney hotel. Don’t know if we will be back though.

Family_with_children

10/10

Exceptional

08 Jul 2026

Andrew

Always a great stay

Partner

10/10

Exceptional

08 Jul 2026

Zakry

Great staff! Very family friendly

8/10

Excellent

08 Jul 2026

Jose

Great location

Partner

10/10

Exceptional

07 Jul 2026

Matthew

Great location. Somewhat rude front desk staff but I’m sure they get treated like crap. Decent size rooms.

Family_with_children

10/10

Exceptional

07 Jul 2026

Iliana

It was amazing here.
We've found our new hotel.
The staff is amazing the rooms are extremely clean and comfortable beds/pillows.
Very close walk to Disneyland, about 15 minutes to the front gate.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Miguel

Buen Servicio,Cuarto Limpio y Habitación Comoda

Family

8/10

Excellent

07 Jul 2026

Phillip

Overall it’s a decent stay….the location was great, close to Disneyland, next door to an ihop and very close to a walgreens and cvs. The only issues I had were with the ac that sounded like a leaf blower and the cable box stopped working, so I called down to have someone fix it and was told that someone would be up to look at it and no one showed….so I ended up fixing it myself.

Self

6/10

Pleasant

07 Jul 2026

John

The photos make the rooms look much nicer than they actually are. The lobby has been updated, but the rooms—especially the bathrooms and showers—feel outdated and could definitely use the same renovations.

The beds weren’t very comfortable, and the TV system was outdated, which made it less enjoyable when trying to relax in the evening.

On top of that, the $34 parking fee felt excessive. Overall, it came across as one of those places where the online photos set higher expectations than the actual experience.

Family_with_children

8/10

Excellent

07 Jul 2026

Sergio

Great hotel for the price and for how close it was to Disneyland. Would definitely stay here again.

Family_with_children

10/10

Exceptional

06 Jul 2026

Julia

Very close to Disneyland. Would definitely stay here again

Family

10/10

Exceptional

06 Jul 2026

Martha

Great, friendly and convenient place to stay near Disneyland and the Convention Center

Family

8/10

Excellent

06 Jul 2026

james

Good

10/10

Exceptional

06 Jul 2026

Suzanne

Close walk to Disneyland, nice pool and rooms. Staff very helpful

Family_with_children

10/10

Exceptional

06 Jul 2026

Alana

I enjoyed my stay during the 4th of July weekend. The staff were great and had good customer service, the room was clean and bed was comfortable, and same for bathroom
Had everything I needed (soaps/conditioner)

The only thing is, the water for the shower wasn’t getting hot enough, it was more on the cooler temp for me. But my overall stay was exceptional.

Partner

8/10

Excellent

05 Jul 2026

Jill

This hotel is very nice, it’s in a great location near Disneyland and Knotts Berry Farm, angels stadium as well. The staff are very nice and I got a free beverage upon check-in. The only thing I was unaware of is they don’t maintain the room or do housekeeping unless you ask for it. I was there three nights and never got housekeeping. The hotel pool is nice with lounge chairs, and a bar. It’s a great hotel for families!

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Rhapsody

The room was clean. Staff was helpful. They even sent the robot up to bring up tp. The pool was nice enough.

Friends

10/10

Exceptional

05 Jul 2026

Sandra

Relaxing stay.

Family

10/10

Exceptional

05 Jul 2026

Darrio

Property was walking distance to Disney and met all our expectations!

8/10

Excellent

05 Jul 2026

Trina

The hotel lobby smelled fantastic. I was surprised by the daily parking rate as I didn’t see it posted on Expedia (although I’m sure it was in fine print somewhere). The room was clean and comfortable. The toilet seemed lower than a normal toilet. Overall we may stay again if we had a low enough rate for the location and to offset the cost of parking.

Family_with_children

6/10

Pleasant

05 Jul 2026

Elizabeth

Staff were friendly, rooms definitely need an upgrade. Our window view was horrible just a block wall

Family_with_children

6/10

Pleasant

05 Jul 2026

Roney

Stayed 3 nights and the rooms are clean and they are ok for the price. Bars are comfortable and you have a short walk to Disneyland.
The parking is $35 per night however they charge you $5.75 for parking tax!
How can parking have a tax when other hotels in the area do not charge tax. I believe is another way for the Hotel to get $40 per stay.
I don’t mind paying just don’t like added made up cost to my bill.

Partner

10/10

Exceptional

04 Jul 2026

Magdalena

This is the first time I leave a 5-star review for a room from Expedia! My family and I have been dying to stay at the Lulu for a while! So glad we finally did it! Our room had two queen beds and a view of the fireworks from Disneyland! If you’re lucky enough to stay on the 6th floor or higher in the main building, you’ll get to see it! Did I mention we had a microwave in our room?! So grateful especially for late night hunger after Disney! Free drinks for the adults and Oreos for younger guests upon check-in? That was a fun bonus and a great way to start the trip! The front desk was so kind and cheerful! Kudos to them for always wearing a smile and acknowledging everyone that enters the lobby. We can’t wait to stay here again!

Family_with_children

10/10

Exceptional

04 Jul 2026

Matthew

Useful if you’re going to the park

Partner

2/10

Poor

04 Jul 2026

harish

Not clean. Old broken hotel

Family_with_children

10/10

Exceptional

03 Jul 2026

Courtney

The room was clean. The pillows were very soft. The staff were very friendly. I loved the robot that brought fresh towels to our room.

Friends_and_family Family

2/10

Poor

03 Jul 2026

lorena

The facility it self is fine, but don’t forget any item because you will not get them back. Very disappointed I’ve stayed here before and never had an issue but this time I happen to forget my mini Trader Joe’s lunch bag with my sons snacks in the fridge. I called back a few hrs later reporting it was left behind and they told me it wasn’t found which only tells me the housekeeper or whoever cleaned room kept the item. Very crappy of the staff. I’ve forgotten 2 items in the past a different hotels didn’t even realize the items were missing until a few days later and still was able to retrieve them. Will not stay here again since ur never guaranteed not to forget anything behind And u won’t get it back.

Family_with_children

10/10

Exceptional

03 Jul 2026

Rosezam

So satisfied with the service and staff are very accommodating. I book here again in August. The location is so good specifically if you visit Disneyland

Family_with_children

10/10

Exceptional

03 Jul 2026

Lisa

Room was adequate with the amount of people we had on our trip, which was a total of 4. Nice and clean rooms, staff was wonderful. You can tell the hotel is old but up to date on certain things. Very convenient to shops, dining and about a 10 minute walk to the entrance of Disneyland (but I did not try it). I do wish it would have a shuttle to Disney if visitors are unable to walk long distances. Overall, the experience was great, was wonderful to see the fireworks at night.

Family

10/10

Exceptional

03 Jul 2026

Andrew

We stay here all the time it’s quiet clean and very comfy beds

Partner

10/10

Exceptional

03 Jul 2026

Holly

We want to give Michael a shout out!!! Michael went above and beyond to make sure we had an exceptional experience, Thank you Michael!!!!!
He was such a pleasant surprise because it’s hard to receive great customer service nowadays.

Partner

10/10

Exceptional

03 Jul 2026

Francisco

I booked it for proximity close to Disneyland. The property is well-maintained and upkeep. Staff was super friendly. Everything seemed to be relatively new or at least remodeled. The room was cool. Sheets were clean. Bed was very comfortable and the bathroom was clean! highly recommend, especially for a Disney stay

Self

10/10

Exceptional

03 Jul 2026

Dalila

The Lulu has always been a good hotel. I have stayed here before in the past and it was just as I remembered it. The beds are comfortable, it is clean and well maintained. The staff was nice and helpful when we needed things. It is a bit far of a walk to Disneyland, so you'll get your early exercise on.

Family

8/10

Excellent

02 Jul 2026

ESTRELLA

Location is good, around 15 mins walk to Disney, next to ihop, Walgreens and cvs at the Corner, accessible to Toy Story parking

Family

10/10

Exceptional

02 Jul 2026

Belinda

Great price and location for Disneyland visit.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Chelsea

A great stay close to the parks!

8/10

Excellent

02 Jul 2026

Luis

Staff was very helpful and good hospitality. Great location to Disneyland resort.

Family_with_children

10/10

Exceptional

02 Jul 2026

Ruben

Great hotel everything about didnt do the breakfast because it wasn't included but everything else was great I had missed placed my car keys and the staff was nice enough to help me find them will be staying here everytime we visit Disneyland

Partner

10/10

Exceptional

02 Jul 2026

Juan

Everything was perfect. From beginning to end i seriously can’t stress it enough how amazing all the workers did and how clean and presentable everything was.

Family_with_children

8/10

Excellent

02 Jul 2026

Jerrielou Anne

Parking should be free while checked in.

Family_with_children

10/10

Exceptional

01 Jul 2026

Elizabeth

This was our 3rd time staying here. The room is always nice and clean. Staff was friendly and professional. A short 15 minute (or less depending on your walking speed) walk to Disney. You can also view the fireworks from your room (if you have a room facing that direction). Overall recommend this hotel! Family friendly as well!

Family_with_children

8/10

Excellent

01 Jul 2026

Brett

Excellent customer service, rooms were a bit dated and no blackout curtains. Since I was on the ground floor the people in the parking lot could see into my room. Besides that I had a wonderful stay.

Self

10/10

Exceptional

01 Jul 2026

Lisa R

The staff was super friendly and we were offered a drink on our way to the room. The pool was nice. Very close to Disney and other shops and dining. We would stay there again

Family

10/10

Exceptional

01 Jul 2026

Melissa

We only stayed the one night, but everyone we interacted with was so nice and helpful. They also stored our bags while we headed to Disney and text us when our room was ready. Room was super clean with plenty of towels.

Family

10/10

Exceptional

30 Jun 2026

Kimberly

Great place

Family_with_children

10/10

Exceptional

30 Jun 2026

Lorraine

Front desk staff were a bit hit and miss, but the room was really nice, spacious and with plenty of towels, toilet paper etc.

Easy to walk to shops, restaurants and to Disney. The location was perfect.

Prices at the pool bar were a little pricey.

Self

6/10

Pleasant

30 Jun 2026

Arlen Kattyoshca

When we first arrived we were greeted by a truly wonderful and very helpful staff member which I completely forgot to grab his name, but after making a almost 9 hour drive we were all exhausted and ready to head in for the night once we arrived at 2am. Everything seemed clean in the rooms, but after night 1 we woke up with bites which I was genuinely terrified there would be bed bugs as it was multiple bites among my family which turns out it wasn’t thankfully, but there was so many mosquitoes inside the rooms which caused the bites which was genuinely awful and unpleasant to say the least as we have very sensitive skin which resulted in us all being very uncomfortable and very itchy the rest of our stay. I am a very non-confrontational person, but I wish I would’ve spoken up for myself in this situation as it truly was unpleasant and will definitely not be staying here again.

Family_with_children

10/10

Exceptional

29 Jun 2026

Renee

Hotel Lulu is my go-to hotel when staying for Disneyland trips! Conveniently located about a half mile from the main gate entrance - so easy to walk and not too far if you need a mid-day rest off your feet. The hotel is always clean. I do love their pre-check in option... you just walk in give your name and ID and they hand you your room keys. I have not used their pool, food or bar area but is always clean and well staffed. I highly recommend Hotel Lulu for the cleanliness, cost and access to parks. Never a need to book anywhere else. Thank you Hotel Lulu!

Friends

8/10

Excellent

29 Jun 2026

Kendall

A little pricey for state of the rooms. A little outdated. But still nice!

Family

6/10

Pleasant

29 Jun 2026

Ai

Not friendly staffs

Family_with_children

10/10

Exceptional

29 Jun 2026

Lilly

Staff was sooooo sweet and helpful! Will stay here again!

Friends

10/10

Exceptional

29 Jun 2026

Ingrid

Nice staff, rooms were nice

2/10

Poor

29 Jun 2026

Iris

Staff were the most helpful but rooms lacked in cleaning.

Family_with_children

6/10

Pleasant

29 Jun 2026

Kenya

The hotel and rooms are okay, Did not expect much coming here, since we were at disneyland most of the day we were only there to shower and sleep.
Unfortunately when we walked into the room, pillows were limited,A/C was loud, shower was clogged and it took a fat minute for the water to drain, The toilet every time it was flushed it made a sound and water would splash up and wouldn’t flush properly. I called front desk twice, 1st time to ask for pillows (which i was told they could only give 2 pillows) 2nd time to tell them the toilet and the clogged issue. Maintenance never showed up nor was I moved to another room.
By the time of check out I told these issues to the front desk worker and refunded me the charge of one night parking, Which In the first place I didn’t know I was being charged for parking my car.
Its okay to spend the night and have a closer location to Disneyland but not worth the money, could definitely use a remodeling…

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Steven

Amazing place would stay again.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Megan

Convenient to hop on the shuttle from Toy Story Parking Lot to Disneyland.