Name: Jw Marriott Anaheim Resort
Address: 1775 South Clementine St, Anaheim, 92802, US

10/10

Exceptional

18 Jul 2026

Guy

The hotel was very nice. The resort fee was so-so, but they \"include\" Internet access, $20 credit to use on site, and happy hour wine tasting, so all in all, not a bad deal. To get to Disneyland it's closest to walk to the toy story parking lot and ride that to the park, that's probably half the distance to walking directly. It's super close to good dining options (Huckleberry's, Cheesecake factory, Pf Chang's etc...).

6/10

Pleasant

18 Jul 2026

VANESSA

I see dust in the room, I mean I really can see it on shelf and bathroom. The AC was loud and not about to adjust to low fan, either auto or high fan speed and it will turn on n off by itself base on the temperature u set. Over all is good, location is wonderful and convenience.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Joseph

We had an amazing time! We checked in with Andrew and he was so accommodating. We were on our California family summer vacation and Anaheim was our last stop including visiting Disneyland.

Andrew made the stay magical by putting us in a family suite. Our kids were so blown away when they saw bunk beds in the room. One of our kids even did a cartwheel. We didn’t even know he could do that! Lol. That’s how excited he was.

It was magical. We ended our time at Disney by going back to the room and watching the fireworks from the window. Truly a core memory unlocked, all thanks to Andrew.

If you are planning on visiting Disneyland with family this resort is a must. It’s walking distance to the parks and fun to come back to after a long day.

Friends_and_family Family

2/10

Poor

16 Jul 2026

Mitchell

Front office staff were incompetent; overall, a horrible experience.

Partner

6/10

Pleasant

15 Jul 2026

Marissa Danielle

I’ve been loyal to this hotel for about 4 going on 5 years staying twice a year for a week at a time since we’re from out of state, but it felt like this time around they weren’t accommodating to our needs. The receptionist wasn’t helpful or resourceful when asked questions regarding our stay. A little disappointed in the lack of answers and response time. Before this stay they would text or ask if we needed anything, we didn’t get that this time either. Before, since it’s such a big hotel they've allowed early check in and late checkouts and even though my Marriott membership allows for a 4pm checkout we didn’t get that courtesy. I decided to extend our stay so I inquired about l rebooking the room for an additional 2 nights and when asking the front desk if we could keep our room the rep told us no our room had already been booked. So after packing up my 3 kids and and going down to rebook another room another receptionist stated the room was available to stay in. So that in itself was frustrating. It was a lot of little changes that amounted to the bigger picture unfortunately.

Family_with_children

10/10

Exceptional

15 Jul 2026

Berenice

Excelente

2/10

Poor

14 Jul 2026

Yoma

Staff at concierge wasn’t helpful. Bathroom door was broken. Three people in one room. There was only one Robe no slippers. There were two waters when it there were three people in a room wasn’t clean. It was dirty floor dirty bathroom floors were dirty and sticky.

Friends

10/10

Exceptional

14 Jul 2026

Andreas

Best Hotel in Anaheim

10/10

Exceptional

13 Jul 2026

Enrique

Close to Disneyland

Family_with_children

10/10

Exceptional

13 Jul 2026

Merna

Amazing hotel and amazing room

10/10

Exceptional

12 Jul 2026

Hardian

Great location and beautiful hotel!

Family_with_children

6/10

Pleasant

10 Jul 2026

Kenya Gabriela

The hotel is not bad, but it should not be categorized as a JW Marriot 5 stars. The rooms are clean and good, but not comfortable at all and the shower is not a 5 star hotel. The buffet is average nothing special and pricey. I have been in France JW Marriott all over the world and honestly, I was expecting something similar.

Family

10/10

Exceptional

09 Jul 2026

Rani

Excellent!

Family_with_children

10/10

Exceptional

08 Jul 2026

Ruby

Great hotel

Family

8/10

Excellent

08 Jul 2026

Phillip

Rooms were very clean, bed was comfortable and staff was very cordial and professional. Location in Anaheim could not have been better. Anaheim Garden walk connect to the Marriott property was such a convenience. Only draw back to this property is No Spa or Hot Tub jacuzzi

Partner

8/10

Excellent

07 Jul 2026

Stephanie

This is our 3rd time staying here. The concierge staff were helpful, but not very friendly. We did not receive new coffee cups or tea everyday, I bought my own. The $25 US fee daily did not cover much. Not sure if I will return

10/10

Exceptional

07 Jul 2026

Justin

Nice

Family_with_children

10/10

Exceptional

06 Jul 2026

Ashley Anne

Such a wonderful hotel for our family trip to Disneyland! The hotel was beautiful, the room was amazing, staff were so helpful and wonderful. The pool was so nice and relaxing and the room service was perfect after a long day! Close walk to Disneyland! I would highly recommend staying here. We will be back again.

Family_with_children

6/10

Pleasant

06 Jul 2026

Melissa

Check-in was at 4:00 p.m., and we arrived at 4:07 p.m. Unfortunately, our room was not ready. The gentleman at the front desk told us it would likely be about 15 minutes, but we didn't receive our room until 5:40 p.m. We had dinner reservations at 6:00 p.m., so the delay left us with very little time to freshen up or relax before heading out. It was a disappointing start to our stay, especially since we planned our arrival around the posted check-in time. To make matters more frustrating, housekeeping knocked on our door about an hour before checkout the following morning, which made us feel rushed even though we were still within our allotted checkout time. The final inconvenience came when we requested our car from valet. The staff had written the wrong name and room number on the valet ticket, resulting in another unnecessary delay while the issue was sorted out.

Partner

10/10

Exceptional

06 Jul 2026

Antonio

Worth the price

10/10

Exceptional

02 Jul 2026

Mario

Great service and the place always clean

Family_with_children

10/10

Exceptional

02 Jul 2026

Marco Antonio

Everything was in order as well as staff was very helpful with every need we had. A+++++

Family_with_children

10/10

Exceptional

30 Jun 2026

jan

Love the location and close by facility

Partner

10/10

Exceptional

29 Jun 2026

Jeyarajah

Great experience

Family_with_children

10/10

Exceptional

28 Jun 2026

NANCY

I travel often and this was perhaps the most pleasant and easy stay at a hotel in a city.
The staff was very professional, the building is beautiful inside and outside and the breakfast was my favorite meal the whole time in LA/Anaheim. I would highly recommend.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Carlos

Loved everything about this hotel! Staff was very friendly and helpful! Def will be booking again.

Family_with_children

10/10

Exceptional

23 Jun 2026

Carmen

Didn’t like the extra so called destination fee of $40 per DAY they add on when u check in on top of $69 Parkin fees. Just for visiting Anaheim the hotel Charges!’😡😠outrages!!

Family

10/10

Exceptional

21 Jun 2026

Marco

All went well. Staff was accommodating and helpful.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Shruti

The breakfast and staff at Tocca Ferro were not great. The staff was rude, and the waiting time for breakfast was incredibly long, taking over 20 minutes. The menu options were also limited and unappealing. The Chinese man who served omelets and waffles was particularly rude to everyone. The manager, a woman with a pregnant belly, was constantly glaring at the staff.

Our dinner at Tocca Ferro was equally disappointing. We all had stomach issues after eating there. The menu didn’t seem to change, and the food appeared to be frozen or pre-prepared.

One thing to note is that there are no refrigerators or ovens in the restaurant, so families with young children should be cautious.

Overall, this was not a good experience at Tocca Ferro, especially considering that I have stayed at many JW Marriott hotels around the world.

Family_with_children

2/10

Poor

09 Jun 2026

Stephanie

I expected a lot more from a JW Marriott.

Friends

10/10

Exceptional

04 Jun 2026

Firoozeh

Perfect location
Beautiful room and bathroom Lovely décore
Staff all so helpful and kind
I will return to them if I visit Disneyland again

Family_with_children

10/10

Exceptional

02 Jun 2026

Karen

Great location. So many restaurant walking distance and 10 minute walk to Disneyland. Would definitely go back

Family_with_children

10/10

Exceptional

25 May 2026

Veronica

Exquisite customer service

Partner

4/10

Poor

25 May 2026

Everardo

Garden walk is attached to the hotel nice short walk

Family_with_children

10/10

Exceptional

22 May 2026

Amit

Very well maintained and excellent property in every aspect!!!

Business

8/10

Excellent

22 May 2026

Tina

Hotel was beautiful but the parking was so expensive. They only have valet parking and it’s $70 we were at Disneyland all day. If we go again it wouldn’t make sense

6/10

Pleasant

17 May 2026

Shannon

I doubt I’ll book again. We have been to Anaheim many times and stayed at a variety of hotels. I wanted to stay at a “luxury” hotel this time around. Roughly 10 days before we went, i received a cancellation of a dinner reservation at the roof top bar I made in advance. I called and was informed the hotel had suddenly been sold. I was concerned this would affect the stay and called but was assured it would not. It did. Check in was polite but lacked even the most basic of information- elevator location, pool, wifi etc. Dining and room service options extremely limited. The “butterfly garden” was ok- however there was a convention the latter part of our stay abd the

8/10

Excellent

14 May 2026

Thomas j

Great overall experience would definitely go back.

Family_with_children

10/10

Exceptional

13 May 2026

Robert

Very clean and curteous

10/10

Exceptional

09 May 2026

Luke

Hotel staff were friendly and polite. They made a very welcoming experience for our young daughter who was celebrating her 6th birthday trip to Disney. Starbucks inside made for a wonderful morning coffee and breakfast was superb! Fresh, tasty and again staff were really helpful and pleasant throughout our stay. It took a while to decide on a hotel for our Disney trip and we are really glad we picked this hotel. The bus stop is just at the top of the street for straight transfer to the park. It’s easily walkable to the park from the hotel but we found using the bus and going through security this way saved time getting in to the park. Would highly recommend if you are on the fence with what to book for your Disney stay.

Family_with_children

10/10

Exceptional

03 May 2026

Tracy

Great hotel, staff and location if you are visiting Disneyland or just want to relax. There are so many great restaurants and shopping in walking distance. The free Toy Story bus 20 is right across the street and it takes you directly to Disneyland and back.
The staff at this hotel are all so friendly and go above and beyond to make your stay spectacular. A huge thank you to Sean for helping to make our stay so special and all the attentive valet and bell staff. I will definitely stsy at the JW Marriott again and recommend it to others.

Family

10/10

Exceptional

02 May 2026

nicholas

Very clean and modern Hotel. Great rooms and ours had a good view of Disneyland. 15 minutes to walk to the park.

Family

10/10

Exceptional

01 May 2026

andrea

Very friendly and pleasant staff.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Taylor

Bar offered a nice selection of mixed cocktails and wines , with some fine bar eats.

Self

10/10

Exceptional

28 Apr 2026

Luis A.

All was excellent!!!

Partner

6/10

Pleasant

26 Apr 2026

Marquetisha

The breakfast buffet was just okay. The omelette station had several orders with only one cook.

Self

8/10

Excellent

23 Apr 2026

Anna

Very nice room, comfortable beds and spacious bathroom.
Breakfast was a buffet and was decent.

Family_with_children

10/10

Exceptional

17 Apr 2026

Wen

Everything was good. The hotel seemed to be short stuffed at evening- considering its peak spring break season for a five star hotel. Should have done better. Our room lock ran out of battery during our stay and it took us 45 mins to get back in-numerous try. And I see it happened to our guests too.

10/10

Exceptional

17 Apr 2026

Justin

Very good

8/10

Excellent

17 Apr 2026

Kathryn

Our four-night family stay at the JW Marriott Anaheim could have been so much better than it was. We stayed in a premium theme park view room.

Pros:
- Nicely renovated room that wasn't big, but fine given we were mostly in Disneyland.
- Our second room was very clean.
- Good view out to the parks in the distance.
- The hotel common areas are spacious, attractive, and stylish.
- Most of the staff were friendly and helpful.
- Good-sized well-appointed pool area.

Cons:
- Avoid the premium rooms on the 9th floor, or at least room 937. We had the executive lounge directly above us, and the scraping of chairs was awful. We moved rooms to a lower floor the next morning. No recognition of what we experienced was given until I specifically requested some sort of compensation.
- There was only one staff member in the reception at peak check-in time, which meant for a slow process. At some other times there were two or three staff.
- When I asked about the rooftop bar (Parkestry) at check-in, we were advised that it was closed. Long story short, we would have stayed at the Westin instead had we known.
- At peaks times, it was impossible to get a guest services or room service person on the phone.
- The pool is shaded in the afternoon. That may be fine in mid-summer, but made for a much less fun experience in April.
- Mixed experience with staff.
- The buffet breakfast was fairly good, but for the price, it should be more on par with international hotels.
- Need more hooks/towel rails.

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Raquel

Clean and big rooms. Lack on amenities.

Family_with_children

10/10

Exceptional

14 Apr 2026

Claire

Immaculate hotel. Friendly staff. Spacious rooms. Comfy beds. 7-10 min walk to Disney. Close to cafes / bars.

10/10

Exceptional

06 Apr 2026

EHAB

Clean room. Breakfast buffet not kid friendly and didn’t have a good variety of food for kids

Family_with_children

10/10

Exceptional

05 Apr 2026

Thomas David

The property is really nice, great breakfast, water pressure and locations near Disney.

Family_with_children

10/10

Exceptional

03 Apr 2026

Ida

Everyone from house keeping to the valet service were very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Justin

Breakfast menu fresh and quality. Amazing garden and restaurants with Starbucks all on site.

Joy the manager greeted us and our 21 month old—ran and quickly brought a rose and was just out of this world. He spent 30 minutes explaining all the amenities

We were just blown away.

My wife said this was the best hotel we have ever stayed! And I agree.

Family_with_children

10/10

Exceptional

03 Apr 2026

Amha

I like the facility

Family_with_children

10/10

Exceptional

30 Mar 2026

Gerard

The hotel grounds and room are clean and well kept. Very comfortable beds. Staff is wonderful, they went above and beyond when we needed something printed late at night for the next morning.
The hotel food and beverage credit was helpful.
The only negative is parking at the hotel is the most expensive in the area. We returned our car after one night, so we didn't have to pay for the full week. But they are upfront about it and suggested parking at the garden walk for half the price of we wanted. Lots of places to eat nearby as well!
Walk for he parks is easy and around 12 min right to the front of security. Also you are able to take the toy story shuttle for free and walk about 6 min to the hotel from there. Very convenient.
Overall we will return for sure our next visit. We love this hotel.

Family_with_children

8/10

Excellent

30 Mar 2026

Shamir

Overall the hotel was nice and we enjoyed our stay. We were there for 3 nights and came for Disneyland. Our room was a park view, at night you can see the fireworks which was great, but other than that our view was the parking lot of the Firehall. Great location to walk to Disneyland, it takes around 10 min to get to the front gates of Disney if you go out the back of the hotel beside the reception and through the mall. Hotel room was clean, our room was big enough for our family of 4 without feeling cramped. The hotel adds on a resort fee of around $40/day that includes a $20/day credit that you can’t carry over to the next day. We used it in the mornings before we headed out at the grab and go on the main floor that had a Starbucks. The only option for on site parking is valet, it’s $68 per day plus I saw there was another $10 parking tax per day. The valet said there was off site parking at the mall (which is right beside the hotel) for $35 or $40/day but no in and out allowed.

Family_with_children

10/10

Exceptional

24 Mar 2026

AKAAN

The stay was excellent and the staff was very helpful.

Partner

10/10

Exceptional

24 Mar 2026

Martin

Great stay! Will come back.

Family_with_children

8/10

Excellent

22 Mar 2026

SUZANNE M

Beautiful lobby and room. Housekeeping was spectacular. Bar and rooftop restaurant were great overall. (Music is quite loud on the rooftop, difficult to talk for the volume.) We were pretty disappointed with the pool though. Due to the design of the property, the main tower of the hotel blocked sun nearly altogether by midafternoon (2:30-ish at the time of year I visited). Prior to that, there were very few loungers in the sun, and unfortunately, other guests had marked 10 (I counted) of the loungers as their own. (Personal towels, etc.) Frustratingly, they weren't physical present for about another hour. No one from the bar or restaurant approached me for an order. Worst of all is that there is no hot tub on the property, anywhere. Unfortunately, for as much as we liked everything else and obviously much of this can't be helped by the current staff, this part of our experience would keep us from coming back. Wish I could say otherwise. I had really high hopes when I initially booked.

Family

10/10

Exceptional

21 Mar 2026

Russell

This is a great hotel, clean, great restaurant near by, great coffee shop on the first floor, enjoyed the roof top sitting area for wine tasting, also great for viewing the fireworks.

Family_with_children

10/10

Exceptional

20 Mar 2026

Daniel

Excellent stay. Fantastic staff from front desk to bartenders to bell men, all top notch. Will stay again

Family_with_children

10/10

Exceptional

17 Mar 2026

Marissa

The hotel was clean and quiet. Staff was excellent. We enjoyed our stay

4/10

Poor

16 Mar 2026

ALINA-ANDREEA

Room almost never got cleaned . They always prioritize the room that need to receive new guest, I think not enough cleaning staff. Out of a week stay we maybe got our room done 3 times because they always used to come later afternoon when we were back for a nap with the kids, even though I requested with front desk for the room to be done prior to 12-1pm. Room service food is not great. It did not feel like JW except for the price I payed for the room + plus resort fee of 140$ which included things that were not beneficial to us. Also poor shampoo and conditioner quality. They never paid attention to refill the bottles on the odd time they did the room. Very dissapointed with this stay.

Family_with_children

10/10

Exceptional

11 Mar 2026

Francisco

Everything was great!

Family_with_children

10/10

Exceptional

09 Mar 2026

Olga Irene

We love this hotel everything about it location perfect if you are doing Disney and California adventure

2/10

Poor

06 Mar 2026

Aaron

Freezing cold pool. Terrible staff. What a waste of money.

10/10

Exceptional

03 Mar 2026

Amber

Staff was amazing!!!

Friends

8/10

Excellent

28 Feb 2026

Darren

Beautiful property and the staff are very courteous. Wish it didnt have the fragrance bein circulated throughout - I found it overwhelming and is not good for people with allergies. The resort fee is also becomming a bit overpriced at nearly $50USD per night

Partner

10/10

Exceptional

26 Feb 2026

Jaelene

Staff were very courteous

Family_with_children

10/10

Exceptional

22 Feb 2026

Floyd

wonderful

Self

10/10

Exceptional

18 Feb 2026

Jared Madison

MY wife and I stayed here for the second time. Amazing hotel.
Staff are friendly and helpful.
Rooms are extremely clean and well maintained.
Cleaning staff have great attention to detail.
Great location, close proximity to Disneyland and restaurants.
Shower not working on arrival, fixed same day we reported to staff.

Only thing my wife and I were not overly happy with was the bar/room service menu. Not many options and prices are decently high for what you get. On top of resort fees the prices seem to be a bit too much.

Will stay here again!

10/10

Exceptional

17 Feb 2026

Michael

Room was very nice.... Staff was Awesome!!

10/10

Exceptional

07 Feb 2026

Denis

Everything was great. Scott the Guest Relations Manager was awesome

10/10

Exceptional

03 Feb 2026

Heather

Staff were so friendly and helpful. Room was clean and in great location with lots of restaurants you could walk to.

Leisure Family

10/10

Exceptional

28 Jan 2026

Judith

The lady who checked us in was amazing… the whole staff were excellent

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Dale

Room clean
Exceptional service
Very friendly staff

Leisure Family_with_children

4/10

Poor

21 Jan 2026

morag

I am not one to leave reviews but this was a very disappointing stay. Checked in for \"pool\" view. Hotel quite full apparently so got room they typically don't use- tiny window dark room felt like dungeon. They did change room after 2 days but that should be discounted room or not used at all. It was terrible. Check out. Bill was wrong. double charged for valet parking on 3 of 4 nights ( 2x $69 plus tax per night). There is no option to not use valet. Delays at check out to sort this out. Told they will update bill and refund . Arrive home and review new bill one night of double parking has been removed and other 2 nights of double charge now combined into one charge on bill. Hotel location was good. Lobby was nice. Pool doesn’t get sun at all in the day. I would definitely choose another hotel. There are many choices in that area.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Amanda

All good

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Tong

Great experience there great staff and great location

10/10

Exceptional

13 Jan 2026

Melissa

Everything was exceptional!

8/10

Excellent

08 Jan 2026

Elizabeth

The room was wonderful to stay in. It was clean and comfortable. The city view was also very nice. I will be coming back to stay here again.

Partner

8/10

Excellent

08 Jan 2026

Cynthia

Gr

10/10

Exceptional

07 Jan 2026

Paul

This is a great hotel. The rooms are clean, beautiful and comfortable. Housekeeping is particularly attentive and all of the service is excellent.

Leisure Family

8/10

Excellent

05 Jan 2026

Mikel

Room was good and staff was helpful. Lots of amenities in the area and easy walking distance to Disneyland.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Avery

The valet workers were all very nice!! Hotel was really clean. Super close to the stores and coffee spots

Leisure

10/10

Exceptional

04 Jan 2026

Darren

Food was good. Hotel was good. Everything good

8/10

Excellent

29 Dec 2025

Liliana

The room was clean and the staff were very helpful.
I travel with my daughter.Overall it was very cleaned and the valet guys super friendly. The only thing that was confused was the wifi. When I booked it said the wifi was free and when I try connecting it said I had to pay a fee daily. It was super annoying because I was try to changed my flight and I had to go outside to do it.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Naomi

Location and luxury much appreciated

10/10

Exceptional

27 Dec 2025

Naomi Elaine

Staff wonderful-loved pizza availability for kids in the lobby
Beautiful rooms and bath

10/10

Exceptional

26 Dec 2025

Juanita

Clean rooms, polite staff

10/10

Exceptional

24 Dec 2025

CHRISTIAN

Terrible host

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Molly

So great. Wish they had a bus to the park. But the hotel was first class

Leisure Family

10/10

Exceptional

21 Dec 2025

Andrea

Friendly staff, very close to Disneyland. Expensive resort fee.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Michael

Ok

10/10

Exceptional

21 Dec 2025

Christopher

Very clean, great atmosphere, scents, clientele and attune staff to guests needs

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Marcia

This was our third stay while visiting Disney and we’ll definitely be back! We love the property and how walkable it is. The staff are always so kind and helpful, we love it here!

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Geoff

The rooms are spotless, staff is over the top, always ready to help.

Leisure Family