Embassy Suites by Hilton Anaheim South

United States , Los Angeles - CA
Garden Grove, 11767 Harbor Boulevard
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100 reviews shown

8/10

Excellent

11 Mar 2026

Catherine

The breakfast was comprehensive and a perfect start to the day. The property is a little worn from the amount of guests staying (tub not draining and shower curtain holding on by a thread) but overall was very clean and comfortable.

Partner

6/10

Pleasant

11 Mar 2026

Angeline

Our room wasn't ready at check in time and the staff was not even apologetic about it at all

Friends

6/10

Pleasant

11 Mar 2026

Cortney

The hotel is nice enough...big atrium in the center (a traditional Embassy Suites). What I found super disappointing were two things: the included breakfast was really awful. I love mass produced eggs, (I'm not kidding) and they were just awful and flavorless. Nothing was really warm...just tepid. Sausage was unrecognizable as meat, bacon was terrible quality, fruit was just flavorless melon cut up in large pieces and potatoes were hard little pellets of agony with no seasoning or flavor at all. WTH. Most family restaurants that include breakfast, especially when they are close to an attraction like Disney, have realized the value in upping their game for breakfast. It was barely edible. Also, there was a strange noise in our room ALL NIGHT LONG...a weird whooshing air sound related to the air conditioners (?). We weren't near the elevators, so not sure what it was, but our family who were staying on a different floor noticed it too. No idea what that was. These too things made it pretty certain that we would not stay here again.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Daniela

Pool was nice and clean

8/10

Excellent

09 Mar 2026

Charmaine

Overall, we enjoyed our stay and really liked the room. However, we had some issues with the bathroom. The shower handle was broken, the bathtub was clogged, and the water supply was not strong enough. Some of the towels also had stains.

We reported these concerns to the front desk, and they handled the situation well by waiving the charge for one night, which we truly appreciated.

Partner

2/10

Poor

08 Mar 2026

Jose

The pool was very dirty for the days we were there. Had tons of trash such as plastics , dirt dipper floating, food wrappers. We asked if it could be cleaned and they said it would get cleaned. That never happened. The bathroom was dirty with no hot water for the days at the hotel. Was told the boilers were being reset. The ac didn’t work room temp was 77 could not change . and they couldn’t move us to another room.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Diana

Clean rooms, very friendly staff and delicious breakfast

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Chandra

N/A

Self

10/10

Exceptional

06 Mar 2026

Ted

Didn't use these pool this trip

Family

10/10

Exceptional

03 Mar 2026

Aaron

Rooms were spacious, clean, and comfortable. The pool and hot tub were nice for a hot day. The complimentary breakfast was fantastic (the potatoes were so tasty). The complimentary happy hour drinks and snacks were awesome as well. Overall we were extremely pleased with our stay and would definitely recommend this hotel to our friends looking to visit Disneyland.

Partner

10/10

Exceptional

03 Mar 2026

Amy

It’s good place to stay but I think I forgot the big bag of clothes but I called and they told me they don’t find it..It’s very big bag with hangers

10/10

Exceptional

02 Mar 2026

Marcia

Excelente gracias

10/10

Exceptional

02 Mar 2026

Dana

4/10

Poor

01 Mar 2026

Tyler

Unwelcomed front desk, fire alarm issue, breakfast issues, tv issues, and dirty underwear in the drawers.

Friends_and_family Family

2/10

Poor

28 Feb 2026

Zerina

Room is spacious we got the suite but it wasn’t that clean as we expected. MOD wasn’t helpful instead he was defensive and tons of sarcasm.

10/10

Exceptional

28 Feb 2026

Hagen

The room was spotless, spacious and had all the required amenities for our stay. It was quiet and the staff were all attentive and helpful. I will definitely be back again.

Partner

8/10

Excellent

27 Feb 2026

Rizza

They always have renovation going on everytime we were there.. We do miss having a gift shop downstairs and having a jungle theme in the dining was awesome back then too..it was not the same favorite hotel we use to like.

Family_with_children

6/10

Pleasant

27 Feb 2026

Carlos

Average experience. Not the embassy suites we are used to. Very basic amenities. Breakfast was not great, fruit was over ripe, no made to order omelets like at every other embassy we have stayed at. Shower constantly leaked, was very difficult managing water temperature. No hot water one of the nights. Staff was very friendly.

Family_with_children

10/10

Exceptional

27 Feb 2026

Sarah Leanne

Great breakfast, clean room and friendly service!

4/10

Poor

25 Feb 2026

Carlos

I arrived late on 2/22 after a five-hour drive and was initially assigned room 1201. Unfortunately, my room key did not work. I returned to the front desk and was issued a second set of keys, but they also failed to unlock the door. After going back down a second time, I was told, “maybe you’re just not pushing the door hard enough,” which I found dismissive and unprofessional, especially given that I had just arrived after a long trip and was eager to settle in.

I was then escorted upstairs by another receptionist who attempted to open the door himself. The keys still did not work. When he used the master key, we discovered that the room was deadbolted from the inside. Moments later, a man wearing only a towel opened the door, startled that someone was trying to enter. It became clear that the room had already been occupied and that the front desk had failed to properly record the existing guest. This situation was not only embarrassing but also a serious safety and privacy concern.

After this incident, I was reassigned to room 1027. Unfortunately, the air conditioning in that room did not function at all during my two-night stay, which made the experience even more uncomfortable.

Additionally, on the morning of Tuesday, 2/24, the hotel conducted alarm testing at approximately 8:00 a.m. I was abruptly awakened and genuinely alarmed, unsure of what was happening until I contacted the front desk. Why could they have not waited til guests checked out?

8/10

Excellent

24 Feb 2026

Jean

There was no soap in the shower

Family_with_children

10/10

Exceptional

23 Feb 2026

WENHUI

Good and quiet!

Family_with_children

2/10

Poor

22 Feb 2026

rosalia

The hotel is still under constructions, breakfast was not good. The room was not ready at 4 PM, I got my room at 6: 30 PM despite calling asking for status. They said they were not ready because they had full house the night before. How is this our problem. My room was not cleaned one of the days. Housekeeping is very limited, if you need towels you would need to go to the reception to get your own towels or pillows. Very terrible service. I tried to complain and I was told I need to wait until next day until manager would be on site. I am on vacation, I don't have time to be chasing the manager. I honestly was very disappointed with the service.

Partner

10/10

Exceptional

22 Feb 2026

Sharon

Everything was perfect! Great stay

Family_with_children

10/10

Exceptional

18 Feb 2026

Kirzten

Room was amazing and so were the staff and amenities. Coming back for sure!

10/10

Exceptional

18 Feb 2026

Ricky

Everything was pretty great! Definitely one of my favorite spots to stay

Partner

8/10

Excellent

18 Feb 2026

Paula

Breakfasts area was under construction.

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Christina

Everything was great, everyone was friendly

8/10

Excellent

17 Feb 2026

Dereddy

Good

Family_with_children

8/10

Excellent

17 Feb 2026

Jacob

Clean, Friendly staff

6/10

Pleasant

17 Feb 2026

Marine

To be honest it was an ok room, the drawers under the tv was broken in the bedroom.
The towels felt old and way to used up.
They charge for parking. Given the price we pay for a night, I feel parking shouldn't be charged. We stayed a little of 10 hours. Not worth $250.

4/10

Poor

14 Feb 2026

Savannah

I’ve stayed at this resort many times, but this was by far my worst experience. The first night, our AC was not working and the room stayed at 77 degrees. I had a baby with me, and the only solution offered was a fan that just blew hot air.

The next day, I requested maintenance while we were out so the room would be cool when we returned — no one came, and the room was still extremely hot. After calling again, a mechanic finally came up and immediately confirmed the AC was bad. We were moved to another room, which took more time and stress out of an already uncomfortable situation.

Then on the morning of checkout, the room alarm started going off, only to be told it was a “false alarm” and triggered on the wrong side of the building.

Between the broken AC, multiple service failures, room relocation, and alarm disruption, this stay was completely unacceptable — especially traveling with a baby. The only compensation offered was comped parking, which does not come close to making up for the experience.

Very disappointing, and not the level of service I’ve come to expect from this resort.

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Clarisa

Awesome

10/10

Exceptional

12 Feb 2026

Sunnee

Friendly staff.

Leisure Family_with_children

8/10

Excellent

11 Feb 2026

Alfredo DeJesus

The room wasn’t correct for the booking I placed

8/10

Excellent

10 Feb 2026

Travis

The rooms were well kept, any issues we had were fixed immediately! We enjoyed our 5 night stay :)

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Pedro

Everything was amazing, staff, room cleanliness. Will be coming back here in the future.

10/10

Exceptional

09 Feb 2026

Michael

This hotel was a genuinely good value. Great breakfast included, clean, comfortable room and the service was good as well. My only complaint would be that the HVAC system is far too loud in the room.

10/10

Exceptional

07 Feb 2026

Marisela

8/10

Excellent

07 Feb 2026

Stephanie

The staff was kind and quick. The room was clean and breakfast was tasty. However we had a leaky faucet that could not be fixed.

Leisure

10/10

Exceptional

07 Feb 2026

Emelyn

Clean rooms. Very satisfied with the overall experience. Would recommend and definitely be back!

10/10

Exceptional

06 Feb 2026

Wayne

The breakfast is great and the location is good for Disney.

Leisure Family

10/10

Exceptional

04 Feb 2026

Eric

Everything was great!

2/10

Poor

03 Feb 2026

Becky

Old nasty hotel room that needs to be updated. Ko shades broken, Carpet tacks showing, bathtub didn’t drain, sink constantly dripped. Called the front desk and nothing was fixed.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Jesus

Big room, great breakfast

Partner

8/10

Excellent

02 Feb 2026

Cuyler

Love this hotel when we travel to Anaheim area great breakfast and happy hour close to Disney only car is the elevators take forever during high traffic hours

Friends_and_family Family

8/10

Excellent

02 Feb 2026

kenneth

Clean room
Friendly staff
Free breakfast
Overall pleasant experience!

Leisure Partner

10/10

Exceptional

01 Feb 2026

Cynthia

good service and beautiful rooms

2/10

Poor

31 Jan 2026

Christopher

Room was dirty stains everywhere, there was dirty towels under the bathroom sink the shower didn’t get hot. No parking. The breakfast wasn’t good at all. Normally they have omelettes they didn’t have any only premade vegetables omelettes. They were rude when I went to address the front desk about these issues.

10/10

Exceptional

30 Jan 2026

Andrew

Room is big and clean. Great breakfast!

6/10

Pleasant

29 Jan 2026

TIFFANY

Water leaked and was too hot in the shower. The desk staff was ambivalent and one smelled really bad. There was a convention going on that was in people’s rooms which made it hard to get an elevator. I was sad that the breakfast area was being worked on so there was not cook to order omelet which is most of the reason I stay there. I won’t be staying there again.

Leisure Self

10/10

Exceptional

28 Jan 2026

Gloribel

Love the room and the customer service was above and beyond.

Leisure Family

8/10

Excellent

27 Jan 2026

Elaine

Room hood, friendly staff except person who checked us in. Not friendly. Also had personal hygiene issue. Everyone else very friendly and helpful.

Partner

10/10

Exceptional

26 Jan 2026

Lori

Great location. Nice staff and clean. Miss the made to order breakfast but the hot bar had many options.

10/10

Exceptional

26 Jan 2026

Erick

Very Clean , GOOD BREAKFAST. Big rooms . Nice people

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

Bill

Nice as always

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Marissa

Very good

2/10

Poor

26 Jan 2026

Alice

I need to cancel my stay due due illness and I was dinied.

8/10

Excellent

25 Jan 2026

Summer

Staff was courteous and room was cleaned daily at our 4 day visit. The accommodations (breakfast and happy hour, shuttle/bus pickup to Disneyland and surrounding area) was a plus! Will recommend and will be back

10/10

Exceptional

25 Jan 2026

Sheila

Everything was great. The walls seemed a little thin...noise from loud neighbors but otherwise a wonderful stay.

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Guillermo

This is by far our favorite place to stay when we go to Disneyland. Breakfast is incredible and the rooms are very spacious. Our only complaint is the small parking spots. Very difficult to get in and out. Paying $25 for parking seems ridiculous.

Leisure Family_with_children

6/10

Pleasant

21 Jan 2026

Laura

Under construction, breakfast was okay. Not as good as usual, hopefully things will go back to normal after remodel. Picked this hotel because of the breakfast, very disappointed

10/10

Exceptional

20 Jan 2026

Luis

Clean rooms! Excellent view.

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Laura

The room was nice. We had a long wait after checking in to get our room. And one of the elevators was broken. It was a holiday weekend so very busy.

Leisure Family

8/10

Excellent

20 Jan 2026

gustavo

To much noise do to the elevators, and a water leak from the shower.

Leisure Family_with_children

6/10

Pleasant

20 Jan 2026

Beth

False advertising regarding free brealfast. Not a made to order breakfast and limited veggie options.

Leisure Partner

10/10

Exceptional

20 Jan 2026

amna

Great

10/10

Exceptional

20 Jan 2026

Emmanuel

Me encantó

8/10

Excellent

19 Jan 2026

Nicole

Hotel was clean and tidy, it’s currently undergoing some renovations and one lift was out of service so this made the availability very congested as it appeared to be at full or close to full occupancy with school and sporting groups staying. Was a Pleasant experience overall

Leisure Family_with_children

6/10

Pleasant

18 Jan 2026

Carma

My room was clean and spacious. The check in was easy and the staff was friendly. The breakfast was ok, I have stayed at many Embassy Suites and this one in the past. The omelette bar was gone. The waffles were not great, but it had eggs, fruit, bacon, sausage cereals and pastries. The evening manager reception only alcohol included was bud light. The the snacks included hummus, pita bread, vegetables, chips, and salsa. One of the elevators was down. Sometimes had to wait 5 minutes for an elevator. Overall experience was good. It worked for our trip to Disney.

Leisure Family

10/10

Exceptional

18 Jan 2026

jorge

Súper

2/10

Poor

18 Jan 2026

Matt

Poorly managed property from start to finish.

At check-in, I asked the Gujarati desk clerk (whose name escapes me now) about the clearly visible lobby construction and was explicitly told it was cosmetic only and that no amenities were affected. That was false. The next morning, I learned the made-to-order breakfast—a core brand promise—was unavailable.

I raised the misrepresentation with staff and asked that my breakfast vouchers be honored at a neighboring Embassy Suites who could offer it just 5 mins away. Instead of taking ownership, a staff member (“Precious”) told me that I would need to contact the other hotel’s management for approval. That is not the guest’s responsibility. As the hotel and brand representative, that coordination should have been handled internally—or my reservation should have been moved at check-in, but at no point should I have been lied to when explicitly asking about any disruptions. I would have switched properties immediately had I been told the truth.

From there, the stay continued to deteriorate. Throughout our weeklong stay, repeated requests for basic trash removal and fresh linens were ignored, despite contacting housekeeping, the front desk, and texting the hotel 3x daily. Service was only provided on the final night after I threatened a chargeback if not rendered.

This level of neglect is unacceptable—especially for a so-called premier $$$ location in Anaheim, two blocks from Disneyland.

Unacceptable experience. I do not recommend.

Friends_and_family Family

6/10

Pleasant

18 Jan 2026

Luis

Room was not clean and had to to be transferred to another one. Breakfast was not the best could have been better.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Tim

Best hotel in Anaheim

10/10

Exceptional

17 Jan 2026

Karla J

Amazing hotel and they have variety in the breakfast

10/10

Exceptional

17 Jan 2026

DON WAN

Good service 5⭐️

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Madeline

Second time here

Partner

10/10

Exceptional

14 Jan 2026

Richard

The staff was very pleasant and extremely helpful. Our room was spacious and clean. We really enjoyed the breakfasts as well as the evening cocktails. I would highly recommend

10/10

Exceptional

14 Jan 2026

Judith

We’ll definitely be back!

Leisure Family_with_children

10/10

Exceptional

14 Jan 2026

NATALIE

Great room, friendly staff, good breakfast.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Taunya

Comfortable family stay. Buffet area under construction, but they still delivered a nice breakfast buffet. Great shower beds ok, staff helpful.

10/10

Exceptional

13 Jan 2026

Judy

The stay was fantastic! The staff was great and the breakfast was delicious with plenty of variety to meet whatever you like.

Leisure Family

8/10

Excellent

12 Jan 2026

Melissa

Room was clean

Family_with_children

2/10

Poor

11 Jan 2026

Lori

There were no towels in our room. There was noise all night that you heard from the lobby. Plus the free breakfast was only fair when it came to selection.

2/10

Poor

11 Jan 2026

Larry

We had to take ice cold showers all 3 nights we were there. Told the front desk 3 different times and it never got fixed or corrected.

Leisure Family

8/10

Excellent

11 Jan 2026

Susan

Room was fine.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Wenyue

Love the breakfast. Fresh hot. A lot options. Great location. Fair price.

Partner

10/10

Exceptional

10 Jan 2026

Juan

Room

10/10

Exceptional

10 Jan 2026

Pamela

The staff were amazing. Our fight arrived early in the morning. We showed up before noon and staff was able to get us an early check in! Next morning I advised that our shower was backing up during our showers (ewwww) and they had someone go that same day to fix it while we were at the parks. I would receive follow up texts on how our Stay was going which I thought was great. Ladies at the front desk were always accommodating and helpful. The atrium could get loud at some points in the night but having a door to the bedroom was amazing and shut out the extra noise. Loved our stay!

Leisure Family

8/10

Excellent

09 Jan 2026

Hydra

Thank you fir a pleasant stay.

Leisure Family

4/10

Poor

09 Jan 2026

Jennifer

The bathroom sink drain stopper was broken causing the sink to clog. The water temperature in the shower was inconsistent. While showering, the temperature went from warm to ice cold. Yet, my daughter almost burned herself when the water suddenly turned scolding hot. The elevator(s) were down throughout our stay causing a delay in our schedule. The food was mediocre, especially the ham and cheese omelette. By far, the most disappointing Embassy Suites stay.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Michelle

Clean room, friendly staff. We would definitely book again!

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Maryjo

Friendly staff. We had a great room. It was very clean and we had an amazing view.

Friends_and_family Family

2/10

Poor

08 Jan 2026

Denise

I reserved a king bed suite they gave me 2 queen bed suite. Thats not what i wanted

Leisure Family_with_children

10/10

Exceptional

08 Jan 2026

Vladimir

Friendly staff

4/10

Poor

08 Jan 2026

Mirella

This morning there was no warm water in the shower, and the bathroom sink water could not adjust the temperature! Ran only hot , you know there’s people who suffer from arthritis and that’s not ideal!!

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Amanda

The checkin process took a long time. There was one person working and a huge group in front of us. Other than that it was great. The desk agent was very friendly. The room was good and breakfast was great.

Partner

6/10

Pleasant

07 Jan 2026

Jasmine

The room was in good condition and somewhat spacious. It was disappointing because one of the elevators was not working and it had so many visitors waiting to use just one elevator. The stairs

10/10

Exceptional

07 Jan 2026

brody

Was very good and staff was great

10/10

Exceptional

07 Jan 2026

Amber Samone

The staff was incredibly nice and it was a very convenient stay! Not too far away from any of our activities!