Four Points By Sheraton Anaheim

United States , Los Angeles - CA
Anaheim, 1221 S Harbor Blvd
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

20 Mar 2026

Carlos

Wore stuff for kid's in pool..little more gym equipment

10/10

Exceptional

18 Mar 2026

Jessica

Pool and spa were clean and there was plenty of seating. Housekeeping did amazing, however we noticed we only had hand towels for half our stay. Other than that the stay was perfect, the room was clean with plenty of room and the A/C was working perfect for the hot days. Check in and out was quick and convenient and did i mention pool and spa are open 24 hours, how amazing is that for after a long day at the parks! Will definitely be booking for my next trip!

4/10

Poor

18 Mar 2026

Autrey

The front desk staff were helpful and informative. The room wasnt great. It was hot when I stayed and the wall A/C was not very strong or cold. The second room I purchased had an issue with the card reader and we could not get in upon arrival.

Business

10/10

Exceptional

16 Mar 2026

David

Second time I’ve been here we go again

6/10

Pleasant

14 Mar 2026

Jessica

Room was clean but bathroom was pretty old and gross. Also took the mins to get out of the parking lot as they don’t even give you a parking pass to scan. Made us late for an important event.

10/10

Exceptional

13 Mar 2026

Cid Dean

Staff is very friendly

Family_with_children

6/10

Pleasant

11 Mar 2026

Gerardo

Nice pool

Friends_and_family Friends

6/10

Pleasant

10 Mar 2026

Luis

Great location great staff place need renovation

Partner

8/10

Excellent

09 Mar 2026

Alyssa

The hotel was great! Wpuld have loved to stay here again howvever a hot shower is a must for our family and by the late night the later for the showers were room temp at best. But wverything else as great. The staff especial at the restaurant/bar were wonderful.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Denise

Great service

Family_with_children

10/10

Exceptional

01 Mar 2026

Kristin

Friendly staff, clean room and an amazing pool. Will stay here again.

10/10

Exceptional

27 Feb 2026

wendy

Great

6/10

Pleasant

27 Feb 2026

Julia Elizabeth

Nice facility. Wonderful restaurant and bar staff. Night desk guy was awesome. Quick response when calling for bending and towels. Room floor and bathroom were filthy. Stepped into the shower to wash feet several times before socks and shoes and bed. Bathroom was unpleasant hairs and other dirtiness that forced us to spray and clean ourselves for personal care security.

Family_with_children

2/10

Poor

25 Feb 2026

Aaron

staff was great! room was a noisy dump...

Partner

2/10

Poor

24 Feb 2026

Michael

I have never had a harder time checking into a hotel. They over charged my card by a extenaive amount and then charged my card again mid way through the stay. The check in gal when we arrived was extremely rude and told us we couldn’t stay there is we didn’t pay 1069 accidental fee so that was 3000 on top of the 598 that I paid for a deposit for them to hold my room because they were over booked. So before we even stayed there I had paid 3500. It was just a mess and I am hoping I get some of that li way back. That is what they said but I have t seen any of it come back. I was super frustrated with the whole stay. Not very nice to have additional charges when you are expecting them and I have never heard of a 1000 accidental fee. I would love to talk to someone about it. It was super frustrating and unexpected….

Friends_and_family Family

2/10

Poor

23 Feb 2026

Lucinda

There was no hot water we including my so had to take cold showers!

Family

6/10

Pleasant

23 Feb 2026

Marysa

Staff was great, noisy because of freeway proximity, easy to park, easy to uber to and from parks, not so great/comfortable rooms

Family_with_children

10/10

Exceptional

21 Feb 2026

Jorge

Clean room and friendly staff

Family_with_children

4/10

Poor

18 Feb 2026

Supreet

Room toilet did not work, then after being fixed stopped working again. Then we switched rooms. The new room almost electrocuted us because the light by the bed wouldn’t turn on, when we touched the plug it sparked from the wire likely because the wire was held together by electrical tape. The phone wouldn’t call down or work becaue it wasn’t plugged in. The original room had no safe, the new room had a safe but it didn’t work. Everything was sub par and dated. Breakfast had no boiled eggs, potatoes not cooked fully. Location was the only reasonable thing. Our parking was refunded, and they gave us free breakfast one night for our troubles. But we would not stay here again.

Family_with_children

8/10

Excellent

16 Feb 2026

Carlos

Decent hotel but had issues with hot water. Team helped quickly and moved us but rooms need upgrades.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2026

Anna

Spacious room, very comfortable bed/bedding, very nice pool, close to Disneyland. You can ride city shuttle or Uber there. We can see and hear the fireworks from our room, so awesome!

Leisure Partner

8/10

Excellent

15 Feb 2026

Kimberly

Very close to Disney. Room was clean.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Jose

Clean room

Leisure Partner

8/10

Excellent

12 Feb 2026

Andre

dirty left on pool side

2/10

Poor

11 Feb 2026

Daniel

When my husband and I checked in, we were told we would be \"upgraded\" due to our Marriott Bonvoy account, and the original reservation was made through Hotels.com. The original reservation was for 1 King Bed, 1 Sofa bed, and 1 Bathtub designated room. The room we were \"upgraded\" to lacked a sofa and a bathtub. Because we were only on a short break from our trip to Disney's California Adventure, we didn't have time to go back to reception.

When we got back to our room, since we didn't have the tub we wanted to soak in and were so exhausted, we decided to have a hot shower. The shower was lukewarm at best, so we didn't feel like we showered at all. Also, I noticed we got fewer towels than at most hotels we've stayed at. Only 1 washrag between us. And though there were 2 hand towels and 2 bath towels, most places we go have at least one extra of each.

We noticed that the room had not been properly cleaned. There was trash on the floor, and hair in the bathroom on the floor and on the sink.

Overall, it was the worst stay I've ever had at a hotel, and we will not be returning. This stay was for my birthday, and we unfortunately did not have the time or energy after a trip to Disney to go back down to the Front Desk, pack everything up, and move to a different room. We just got up early the next day and left, happy to be rid of the place. This hotel feels like it takes advantage of its proximity to the park and doesn't feel the need to be high-quality.

Partner

6/10

Pleasant

09 Feb 2026

Eric

Every one was nice and the room was clean. The only problem was no one seemed to know about my reservation even with my reservation confirmation number. Thankfully there was still rooms and I am hopeful I did not get charged twice

Business_and_leisure Family

10/10

Exceptional

07 Feb 2026

Catherine

The staff was really courteous and the room was very clean

Leisure Partner

6/10

Pleasant

07 Feb 2026

Patricia

Hotel is run down, rusty fixtures, old paint, scared furniture. Restaurant is small and typically not open for lunch, staff is friendly and they clean continuously and room was neat.

Business Self

4/10

Poor

05 Feb 2026

Dianna

First night room service arrived at 530pm, never had room service on second night.
Large barking dog, either next door or above, unable to determine where exactly barking came from but it was loud and continuous.
Hotel should not call itself Sheraton as it does not have standards of Sheraton.

Business Self

6/10

Pleasant

03 Feb 2026

Ericha

Definitely a dated hotel. But the hot tub was clean and very hot. Open 24 hours. You can definitely see the fireworks from the back parking lot.

Partner

10/10

Exceptional

03 Feb 2026

Rita

The room was very clean. The front desk staff was very nice. The free coffee in the morning in the lobby was very good. The pool being open 24 hours a day was great.
Only draw back...very noisy from the freeway beside it.

Leisure Family

8/10

Excellent

02 Feb 2026

Carlos R.

great

8/10

Excellent

29 Jan 2026

ROBIN

Room was clean but a little old and run down. No microwave.
Didn’t have enough towels but someone dropped them off the next day. Was there 6 nights and that was the only time cleaning crew stopped by. Staff was very nice and helpful.

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Estevan

Comfy bed, excellent service. Thanks “Tye” and “Graciela” for finding and returning my boy’s lost hat.

Friends_and_family Family

4/10

Poor

25 Jan 2026

gabriel

No hot water, tiny res

6/10

Pleasant

25 Jan 2026

Nicholas

Pillows sucked
Phone didn’t work
Shower leaked
Bus some times don’t show up
It’s $34 a night parking not the amount listed on Expedia
Won’t be staying here again

Leisure Partner

8/10

Excellent

19 Jan 2026

Heather

The staff was very friendly and helpful. The rooms were nice and a great size. Overall they were very clean and comfotable for our family of four. The towel and washcloth replacement could use some improvements. We had to go to the front desk multiple times to ask for wash cloths. If you plan to travel here to watch fireworks, check out the Disney firework schedule first. We chose a room based on seeing the fireworks and they didn't have fireworks scheduled at all that week.

Leisure Family_with_children

8/10

Excellent

18 Jan 2026

Margarita

The room was good size. The restroom was a bit small, but the shower head was amazing. Good water pressure.
I didn't like that we we're charged for parking and were not aware of it. This was not on property charges.

10/10

Exceptional

18 Jan 2026

Adrianna

Great view for fireworks , clean room. Very nice fromt desk employees.

Leisure Family

10/10

Exceptional

06 Jan 2026

Gaby

Manager Hany was so nice and accomidating. The room was very clean and the bed was like sleeping on a cloud! Amazing. Also the spa was the perfect hot temperature.

Leisure Family

10/10

Exceptional

04 Jan 2026

Shannon

The hotel is clean and quiet. No problems with anything. Quick and easy check in/check out. Easy walk to Disney Parks. Small cafe in the lobby was a bit slow and only open for a very short time.

Friends_and_family Family

2/10

Poor

04 Jan 2026

Bridgette

We checked in and our room was filled with dog hair from the floor to the chair to the closet where we assume the dog slept. We got our room switched and then the ac/heater leaked all over our floor. Also when we booked there were no indications that the breakfast buffet would cost us extra..$22 per adult per day is crazy. We also had a family member in another room whose toilet would not drain and when they finally came to fix it, they tracked toilet water all over the floor on their way out! Will not stay here again

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Carley Sue

Okay at best. Staff nice. Walkable to park was nice. Loud bc of highway and bathroom was pretty dingy and somewhat dirty. Bed was comfy, thank goodness. Cheap so it was fine but probably would try someone else next time.

Leisure Family

6/10

Pleasant

03 Jan 2026

Christian

Requested a clean up multiple times.
Broken shower was not fixed when asked. Front door has large gaps and doesn’t close correctly. Cold air and sounds are very loud from outside traffic.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Kalee

Fireworks were so loud and average cleanliness.

2/10

Poor

28 Dec 2025

Leonardo

The room quality was not good. The walls had stains and it looked really out dated. My biggest issue was with the bathroom. The shower dripped all night long for two nights. The toilet bowl was loose and if you touched it, then it would sway from side to side or front to back. I reported these issues to the front desk on my first night and they were not fixed or addressed in anyway. I will not be staying here again.

Leisure Family

10/10

Exceptional

22 Dec 2025

Monica

Room was super clean and offered great customer service, also restaurant with bar on site was an awesome addition

Leisure Family_with_children

4/10

Poor

22 Dec 2025

Hope

Honestly i wish i knew these rooms were notnin an actual

6/10

Pleasant

21 Dec 2025

Desiree

Staff was amazing ! The bathtub was dirty and rusty …outside elevator was dirty, in the middle of the night right by the freeway was our room and we heard gunshots around one or 2:00 AM … seems like the place was a motel before a hotel with minor fixes . When using the restroom, it was such a small space that I did not like. And shower was small the shower curtains kept touching my body . I felt grossed out , that’s just me …

Family

6/10

Pleasant

20 Dec 2025

Camille

I thought the blankets were not very comfortable. Overall experience was nice and clean.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Ekaterina

First of all it is walking distance from Disneyland or easy $10 uber ride ( we use uber for fast and easy way to go to and come back from Disney). Very clean, super comfortable beds, rooms are large and can easy fit 2 twin mattresses on the floor if needed. We stayed in this hotel for our last two trips to Disney and will definitely comeback. Super friendly and helpful staff. Restaurant downstairs have good and very affordable food choices.

Leisure Family

4/10

Poor

19 Dec 2025

Victor

Honestly for the price i rather save a $100 and stay the night at Days Inn. They have free shuttle and the rooms and beds are updated

4/10

Poor

16 Dec 2025

Alex

Room is outdated. Sink in room drained very slowly. Filled whenever used. Bathroom door had water damage and was simply painted over. Floor was dusty and feet were black after just walking to bathroom. Shower gel ran out. Tissue box replacement was simply left on counter and not placed in container.

Friends_and_family Family

8/10

Excellent

12 Dec 2025

Magdalen

Room was clean but not enough towels. Lots of empty space in room which made it cold Bathroom tiny with no fan - not good Ice machine on our floor broken and had to go hunting on various places for ice Why is there a charge for parking if I’m staying there?? Had to pay for 2 nights of parking which was over $50!!!

Leisure Family

10/10

Exceptional

11 Dec 2025

Jessica

The room was very clean and everyone who works here was so kind and helpful

Leisure Family_with_children

6/10

Pleasant

09 Dec 2025

Cheryl

The hotel is older. They do not have a microwave in the room and the shampoo and rinse that was glued to the shower wall fell off in the middle of the night and scared us to death. There were no extra pillows or blankets in the room. We had to ask for wash cloths twice Also, the parking fee was $40 per night even though we were staying at the hotel. The only positive for this hotel is that it is walking distance to Disneyland.

10/10

Exceptional

07 Dec 2025

gino

Great place

Leisure Partner

8/10

Excellent

05 Dec 2025

Rylee

Staff was very accommodating. The hotel lobby had some great grab and go breakfast options.

Leisure Family_with_children

2/10

Poor

04 Dec 2025

Mindy

Very bad arrived at hotel we reserved a suite they gave our room to another guest. We barely got a room they put us in a small room that looked like it was not cleaned it smelled and only had one towel. The next day they gave us a suite it was also not cleaned and smelled and the blankets felt not clean the suite tile had huge cracks and holes once again like one towel and barely any toilet paper. The bathroom tile was cracked through the entire shower. The mattress was broken down. We had no other choice but to stay there. Very disappointed with this hotel it looks nice from the outside but horrible rooms that are unclean and smells.

Leisure Family

10/10

Exceptional

04 Dec 2025

Luz

Good

6/10

Pleasant

04 Dec 2025

Vanessa

The place was definitely not as nice as show in the pictures. Rooms were old but clean. The $20 breakfast buffet is a joke seeing as most hotels offer it for free. The coffee shop had the worst coffee I’ve ever had in my life. The bar and restaurant were only open a few hours a day. The gift shop always closed. Won’t stay again.

Leisure Family

6/10

Pleasant

03 Dec 2025

Janine

There is a parking fee that we were not told about

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Victoria

Excellent location. Staff were friendly and helpful

Leisure Family

10/10

Exceptional

01 Dec 2025

Andrea

Staff was friendly and my room was great!! Definitely made me a returning guest

Leisure Self

6/10

Pleasant

01 Dec 2025

Elizabeth

The hotel rooms are separated from the lobby. The rooms are a little older. The parking lot is gated and the hotel rooms are gated which makes you wonder if you are in a good area.
Pluses only an overpass away from Disneyland. There was no time restriction on the pool area, which we assumed meant you could go at anytime. We went to look at it around 9pm, no one was in there but no one kicked us out either.
The beds were springy and hard, and the water temperature was weird on the shower. But it had a nice vanity and the temperature of the room was perfect.
Overall ok for the price.

Leisure Family

4/10

Poor

29 Nov 2025

Whitley

Nice proximity to Disneyland. Bathtub had hair in it. No one ever came to replace towels. Was asked to downgrade to a sofa bed but for no discount or reason. Parking is expensive. I should have paid a little more and stayed even closer to the park.

Staff was friendly but when my door dash was dropped, they said they “tried” to call.

Leisure Family_with_children

8/10

Excellent

25 Nov 2025

Victoria

Fantastic location and great facilities

Leisure Family

6/10

Pleasant

25 Nov 2025

Sophia

Room was very dark and out dated. We arrived earlier and requested a room overlooking the pool area for our family. Unfortunately we were given a room near the dumpster area on the opposite side looking at the back end of the freeway in a dark hallway area. Our room and gate keep didn’t work everytime we tried to drive into the gated entry and our room. It was a hassle especially after a long day at Disney to then have to walk all the way around and down the elevator up to the reception area. We were also charge $70 for parking versus at a nearby hotel that offers free parking. Just a heads up in case you are looking to save money where you can. Staff were friendly and very helpful however the dark room, dark hallway, expensive parking rate, loud noises from the freeway and the thin walls in the room we more than likely will not be staying here moving forward.

Leisure Family_with_children

2/10

Poor

22 Nov 2025

Bethany

In the middle of the night we had a malfunctioning smoke alarm that was going off. Called the front desk who told me there was nothing they could do until maintenance got in at “maybe 6 or 7am”. No attempts were made to get anyone else to help or to even remedy the situation. We were traveling with our toddler so this was especially frustrating. Luckily, the malfunctioning smoke alarm finally quit making noise after 40 minutes. Unreal.

Leisure Family_with_children

10/10

Exceptional

19 Nov 2025

Jorge Salomon

It was good

10/10

Exceptional

16 Nov 2025

Kelly

No complimentary breakfast, coffee was Luke warm 👎 BUT staff was amazing! Property very enjoyable!

Leisure Partner

2/10

Poor

16 Nov 2025

mark

Room was not as advertised, water stains on ceiling,

6/10

Pleasant

09 Nov 2025

amy

The room was nice, but there was no hot water in our room however they accommodated us by letting us take a shower in a different room, which was nice.

Friends_and_family Family

4/10

Poor

08 Nov 2025

dong soo

Gym and Staffs are good but the room and inside is extramly old and my room was facing the freeway with loud noise.

Business Partner

10/10

Exceptional

08 Nov 2025

Kristen

Staff was friendly and accommodating and the property was clean.

Leisure Family

8/10

Excellent

06 Nov 2025

Gaidge

Rooms were modern and great view of Disney backlot.

Leisure Family_with_children

10/10

Exceptional

06 Nov 2025

Danitra

I stayed here with my sons for our Disneyland trip; the staff were very nice they gave me a free upgrade to a room on a higher floor where we can see the firework show at night. The pool was good, nice and clean.

10/10

Exceptional

05 Nov 2025

Stacie

Great staff friendly

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Susie

Always a great stay when we come to Disneyland. Friendly staff and comfortable rooms.

Friends_and_family Family

2/10

Poor

03 Nov 2025

Gabrielle

The shower didn’t drain well, the water didn’t get hot, & the bath tub was dirty - there was hair & dirty not from us.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Lidia

Nice

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Annette

Did not use these

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Alicia

Me and my small son who is disabled and in a wheelchair were treated with kindness by the entire staff! We had a late flight home but even with a late checkout we were going to have to wait in the lobby for hours and my son was incredibly uncomfortable and struggling, the manager let us use a room to take care of my son, medicate him and change him and let him rest, he said that they’re not busy and they insisted. This was the kindest gesture, I appreciate the entire staff! We will return in a few months and we will always stay with you! Thank you so much from the bottom of my heart! Alicia Mendoza!

Leisure Family

10/10

Exceptional

26 Oct 2025

Erin

The room was quite large. It would have been nice to have another bed- there is definitely room for another one. I was surprised that breakfast wasn't included.

Leisure Family

10/10

Exceptional

21 Oct 2025

Rebecca

We went to Disneyland.

Partner

6/10

Pleasant

19 Oct 2025

Kelly

The sheets were not clean. They had hair on the sheets. The floors were not well kept bathroom baseboards were dirty. The shower wasn’t clean. The pillows were really soft. There was water on the floor behind the nightstand.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2025

kent

Nice serive

Leisure Family

8/10

Excellent

17 Oct 2025

David

Great overall experience.

Leisure Family_with_children

10/10

Exceptional

15 Oct 2025

somi

Nice Hotel

Business_and_leisure Friends

6/10

Pleasant

14 Oct 2025

Aracely

The staff is very friendly and helpful only thing I didn’t like from my stay is the door where I was

6/10

Pleasant

14 Oct 2025

Danielle

Everyone I interacted with at the hotel was lovely, unfortunately the biggest two issues have to do with the location of the hotel itself. First, as some reviews mention, the noise from the freeway is intense. There's a constant (24/7) hum or cars passing on the freeway that's punctuated with motorcycles, back firing engines, or people revving their engines. The other is the walkability, while it is not far, you have to pass a big freeway overpass which was not pleasant and truly kind of scary with children.

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Danielle

Door didn’t shut unless you pulled HARD on it from the outside or pushed HARD while inside. Phone didn’t work, shower/tub water dripping constantly, fridge didn’t get cold, not all the buttons worked on the safe, advertised as “pool view” but the window was on a hallway with a view of the wall of the room on the corner, they want you to check out/return keys but you need a key to EXIT the parking lot. Was basically a place to sleep and that was it, unlikely to return considering you can stay down the road for the same price once you add in all the “extras” this hotel charges and the hotel is much nicer overall.

Leisure

6/10

Pleasant

13 Oct 2025

Danielle

Stayed here to be close to Disneyland park. The property is okay, I didn’t realize the hallways were outside which made for a very loud stay. Our room faced the street/freeway so we could hear everything. The bathroom was tiny & the shampoo bottle that was adhered to the wall kept falling off. The room itself was alright. The ironing board was bent out of shape & our mini fridge didn’t work. Lastly, the deadbolt on the door didn’t work. We had to finagle a way to get it to shut & lock. I would stay here again unless I requested specific accommodations such as rooms that face internal to the property.

Leisure Family

8/10

Excellent

12 Oct 2025

Daniel

Our family enjoyed it our stay so much that we were contemplating staying an additional night.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Jacquelyn

Rooms were clean, staff was very nice. Rooms were very outdated, and overnight parking was expensive, I wish hotels just added these prices to the overall price. The shuttle was not easy to use. I wouldn't stay here again.

Leisure Family

6/10

Pleasant

12 Oct 2025

Rebecca

The room is dated but the staff were great. I was also let down when I found out the Disney buss is not free and is typically full since it’s the last stop before arriving at the park. We ended up walking each time which is not ideal at night.

Leisure Family_with_children

6/10

Pleasant

08 Oct 2025

nadine

Staff were friendly, beds comfortable, I support properties switching to laminate instead of carpet, its honestly better but YOU HAVE TO WASH THEM TOO! This is not a housekeepers fault, this is a hotel with high turnaround, charging a premium rate that is not allowing staff enough time to do their job. No hooks for towels or luggage racks everything on the dirty floor. 24hr pool was why we chose this property.

Leisure Family

6/10

Pleasant

07 Oct 2025

Erika

Overall not a bad hotel

Leisure Family

2/10

Poor

06 Oct 2025

Laura

The website gives false information, the hotel is outdated and rooms are not as shown. Restaurant too expensive for quality, pool bar not in use, cafe no barista or cashier during the day.
Will never go back!

Friends_and_family Family

2/10

Poor

06 Oct 2025

danni

The pool was nice. The front desk staff were nice. The rooms were in very poor condition. The first room we were in was full of ants and it took over 24 hours to be moved. They didn’t even get rid of the dead ants when they sprayed. It was not cute. The ants got into our bags. Very disgusting

Leisure Family