Name: Staybridge Suites Anaheim At The Park by IHG
Address: 1050 W. Ball Road, Anaheim, 92802, US

10/10

Exceptional

05 Aug 2026

Carmen

Great place to stay with family.

10/10

Exceptional

04 Aug 2026

Melissa

Stayed on the 4th floor with 2 teens and 2 adults just to go to Disney parks for two days. It was perfect! Clean, kitchen, open vanity so someone can use the restroom while you’re using the sink. It was very quiet aside from Disney’s fireworks. It’s a brief drive to the park. I recommend staying just for Disney if you don’t want to stay at a spendy resort.

2/10

Poor

04 Aug 2026

Anthony

Shower head was gross and there was no water pressure room had roaches

10/10

Exceptional

03 Aug 2026

Shova

It was a good experience with this peoperty.

10/10

Exceptional

02 Aug 2026

Ana

Breakfast area needs to have more tables

4/10

Poor

02 Aug 2026

Daryll

4 days 3 nights & did not even change our bedsheets!!! They said we have to request it. What is thay policy?!? Room service includes all that especially for a longer stay!!!

6/10

Pleasant

02 Aug 2026

David

The room overall was good but was dirty from the get go. As far as the property the garage, elevators and hallways were extremely dirty and filled with trash throughout the day. Staff was very helpful.

10/10

Exceptional

02 Aug 2026

Fabian

We enjoyed our stay. Great location!

6/10

Pleasant

01 Aug 2026

Carlos

Traveled with a family of 6. The room was spacious and clean and the staff was really friendly. Wish they had a shuttle to Disneyland. The breakfast was your traditional continental breakfast. Checked in/out without any issues.

8/10

Excellent

30 Jul 2026

Veronica

This Staybridge is a little older and not as nice as the Irvine location. The staff was helpful and courteous. The parking was easy. The rooms weren’t super roomy. It was older and not super clean. The shower handle was broken and missing the soap. Another small detail that mattered is the size of the garbage pails. There were only two very small ones and for a family of four staying in a suite with a kitchen, it’s just not enough. We always appreciate the free breakfast, but the choices were limited and usually the main hot entries will change to give a variety over a few days, but there was no variety. Overall the stay was okay, but not likely to return.

6/10

Pleasant

28 Jul 2026

Karl

Left something behind and called back couple days later. The receptionist never get back to us. Called again and he kept saving they haven't check it yet. Been a week now. Disappointed

6/10

Pleasant

28 Jul 2026

Sharon

Breakfast food was cold, the hallway smelled like urine, the bedding in the couch was full of food and poor condition. Bathrooms could’ve been a bit cleaner. Lots of storage in the room and it was very roomy. The walk to Disney weekend friends tram was not bad.

6/10

Pleasant

27 Jul 2026

Latrice

The property could be very nice with some much needed spring cleaning it has a mildew smell in the Hoall ways the air conditioning filter in the room I had needs to be changed immediately and the pullout bed needs to be updated and the chair at the desk was filthy.

8/10

Excellent

26 Jul 2026

Stacy

Very nice - the location was just ok for softball - it would have been better to be closer to the ocean and beaches

10/10

Exceptional

26 Jul 2026

Chris

Staff was fantastic!

10/10

Exceptional

24 Jul 2026

Nicole

Great stay

10/10

Exceptional

23 Jul 2026

Robin

This was a good property to stay at while visiting Disney

4/10

Poor

22 Jul 2026

Dezerae

Paid for a single bedroom room and the bedroom door was missing. When we talked to staff about it, they said they would fix it the next day or move our room. Staff failed to report the missing door and kept acting like they had no idea of the issue. The way staff handled the issue was extremely rude and not at all responsible.

4/10

Poor

22 Jul 2026

Traci

Took a chance here —needed space and the clementine and residence was booked— good price here but HORRIBLE STAY! Staff never answers the phone, elevator broken and the on you were able to use was across the property no where near the lobby for easy access to food etc. BEYOND I CONVENIENT! Doors would t open to the elevator on the two of 3 nights so we had to walk to the lobby across the property and up a floor and back after the park. SUPER FUN! Phone broken in our room— no kitchen towels— microwave broken. Full crap show! The only thing positive about this hotel, and I definitely am not wanting to leave a bad review, was the fact that there was actual space in the room the separation of the sofa bed from the main room made it nice separate kids. But missing all of the functionality items like a microwave that functioned, towels that were appropriate to even have cereal and wipe the counter down. We’re not available and the elevator experience made going down and grabbing anything in the lobby, not even worth it. Not a big deal, but also it was my birthday. I let the hotel know well before we were coming and having stayed at good Neighbor hotels before there was absolutely zero recognition of this special trip. Whereas when I stayed at Marriott for the kids birthday, they had the whole room decorated for the children. This hotel just is crappy. The food was crappy. The property is crappy. You definitely wouldn’t know it. Not until you’re committed.

6/10

Pleasant

21 Jul 2026

Shawna

The hotel was great, but it smelled badly. If dogs are going to be allowed, it needs to be only certain floors so other guests can get away from the smell.

Friends

8/10

Excellent

21 Jul 2026

Brendon

The front staff were so polite and helpful with all of our needs. Alex was great and we were appreciative.

10/10

Exceptional

20 Jul 2026

Christian

I booked this last minute and was concerned at some of the TA reviews, especially as I am very particular about hotels and normally stay 5*.

However, I was really impressed by this hotel. Fantastic large, clean, well equipped room. Spotless shower. Well equipped kitchenette. Basic but nice free breakfast. Spotless pool. Good free internet. AC worked well. Comfy bed.

15minute walk to Disney gates. Had a great stay and would absolutely stay again! I recommend!

Partner

10/10

Exceptional

20 Jul 2026

Sierra Nicole Marie

Absolutely love this hotel. We had a spacious suite with a full fridge with a freezer. The room had a nice living room area with a pull out couch bed. The staff was amazing and the food was good! The kids enjoyed the pool. You can see the Disneyland fireworks from the hotel. Also its not far from Disneyland. Will definitely be staying here for our next stay. Best hotel experience we have had.

10/10

Exceptional

20 Jul 2026

Hector

Great rooms!

Family_with_children

10/10

Exceptional

18 Jul 2026

Primitivo

100% recommend this place. Walking distance to Disney.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Hannah N

I really want to give them a 5 start review because some of the staff was really amazing. And to be clear I would at a Y here again because non of theissies were huge. The elevator being down for matanience was unfortunate but cant fault them for that. How ever it did seem that some housekeepers were cutting some corners for sure. The other thing was the breakfast good stuff but they would run out of something well before the end of breakfast and just stop serving it. There was only one day we were down to breakfast after 9 and it felt like at least half if not more stuff was out and they were just like nope were out. The previous days it was before nine and things would run out and that was just it. Anyways just hoping that maybe management sees this and knows that it was frustrating and maybe makes a change. One overnight guy could have been a little more pleasant. It sucks to feel like you are putting someone out.

6/10

Pleasant

17 Jul 2026

Shannon

main elevator wasn't working, so you had to go into the parking garage and get that elevator. One of my lights wasn't working and a lot of lamps and hardware was loose. I did get a view of the Disneyland fireworks. Breakfast was good but it was the same every day. Mon-Wed they have free food that's somewhat like a light meal.

Self

6/10

Pleasant

15 Jul 2026

kenneth

Very friendly staff however the roommate cockroach ruined the review

Family

10/10

Exceptional

14 Jul 2026

Michael

Hard to write a review about a hotel we only stayed at for 12 total hours. Late stay at Disneyland and we needed a place to crash. Set up on Expedia at the park and arrived less than an hour later. Check in was a breeze and parking is close to the elevator. Got up to our room and pretty much went to bed, it being 11pm. Rooms were clean and well kept. Beds were comfortable and there was plenty of space. (Wish we got to enjoy it more) We were up at 1030am, packing and showering. Got a late checkout for 12pm, and took our time a little more. We were out by noon and were on our way. Very nice stay, and would consider again.

Family_with_children

8/10

Excellent

12 Jul 2026

Charllotte

Overall, this was a great place to stay with kids. It’s within walking distance of the Pixar Pals Parking Structure, making it easy to take the tram to and from Disneyland. The complimentary breakfast offered a good variety and was a convenient way to start the day.

There were a few areas that could use improvement. The juice and soda machine drip trays were dirty and unpleasant. The elevators could use a thorough cleaning, and the parking garage entry area would benefit from pressure washing. Our room was comfortable overall, but we noticed some mold around the window seals, and the shower continuously leaked, even when it was turned off.

Despite those issues, we enjoyed our stay and would consider staying here again because of the convenient location and family-friendly amenities.

Family_with_children

10/10

Exceptional

11 Jul 2026

Lupita

Muy bonita experiencia volvería

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Yang

Unfortunately, the pool was closed for painting 3 of the 4 days. Free breakfast and social hour was a big bonus. The adult beverages during social hour was on the house. Enjoyed it very much.

Family_with_children

6/10

Pleasant

10 Jul 2026

Melissa

Staff was helpful. Buffet breakfast great!
Free evening social was “meh”. Our room was semi-clean…found a bitten cookie by the bed, hair on our sink and bathroom floors, (not ours). Our bathroom door would lock. And our sofa bed was kind of broken, unable to fold.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Liza

Fast service, clean room, excellent customer service, great breakfast

Family

8/10

Excellent

09 Jul 2026

Bianca

The staff is wonderful. The hotel is a perfect location to get to Disney and to downtown Disney. The breakfast is average but free. Both times I’ve stayed here the pool was not open but we didn’t book for the pool so it was fine. This room and hotel is perfect for families or if you just like the extra room. Me and husband and our 4 adult children stayed here, and it was a perfect fit for all of us. The breakfast, the amenities in our room and the location is wonderful and such a great price. The rooms are clean and the staff are very kind and accommodating. I’ve stayed here twice already because everything it has to offer.

Family_with_children

10/10

Exceptional

08 Jul 2026

Mark

The room was clean and big enough for a family of 5. Full size refrigerator and a laundry room in the basement is also a nice touch. A gym and free breakfast is also great, would definitely stay again and recommend.

6/10

Pleasant

06 Jul 2026

Tina

The location, in regard to its proximity to Disneyland, was the best part of staying there. They charge $25/day for parking yet there’s not enough spots to accommodate everyone. On the weekends, they had cars parked in the fire lane. Housekeeping was practically non-existent, despite requesting it. We didn’t leave our room early every day, but most of the time when we were leaving the room in the early afternoon, housekeeping was still on our floor…and our room was untouched. The hallways and common areas often had trash on the floor and could use a good vacuuming or sweeping. Trashcans in the parking garage were often overflowing. Several pieces of furniture in our room needed to be replaced due to wear and tear. There were also some stains on the carpet. Bathroom area could use another sink or at least a larger sink area. Most of the employees at the front desk were friendly with the exception of one man who acted like we were bothering him.

Family

10/10

Exceptional

06 Jul 2026

Amy

My family loved the comfy room - with all the amenities. A huge breakfast was available each morning- not only was it delicious- it was a huge hit with kids and adults alike. The property was within walking distance to the parks - but the trek can be long - especially for kids with tired feet :)

Family_with_children

10/10

Exceptional

06 Jul 2026

Sharon

Great hotel 10m away from Disneyland park, their breakfast selection was good. Staff was very nice.

Family_with_children

2/10

Poor

05 Jul 2026

Sonu

The first day I checked in the toilet was not working. Then there was no hot water.
Then the elevators stopped working.
The staff was rude and not helpful at all.
I will not recommend this hotel.

Family

4/10

Poor

05 Jul 2026

Tatiana

Staff was helpful and friendly. Facility was not well maintained.

Family_with_children

8/10

Excellent

05 Jul 2026

Porfirio

Veteran complimentary parking!

Family_with_children

6/10

Pleasant

05 Jul 2026

Charles

Clean room

Family_with_children

2/10

Poor

05 Jul 2026

Yvette

Upon check in we did not get the right room. Called for extra blankets staff was rude and said we needed to come and get them ourselves. Overall was not a good experience and will not book there again. Only plus was how close it was to the Disneyland parking garage.

Family_with_children

6/10

Pleasant

04 Jul 2026

Stephanie

It’s a three star. Not as clean and new as pics show. Lots of families do breakfast area gets SUPER crowded, as do the elevators. Walking distance to Disney if you’re on decent shape.

Family_with_children

10/10

Exceptional

04 Jul 2026

Clifford Cruda

All

Family_with_children

10/10

Exceptional

03 Jul 2026

Shane

Location was great and rooms were clean,I didn’t like the breakfast line up and seating wasn’t enough tables and chairs

Family_with_children

10/10

Exceptional

02 Jul 2026

Jeremy

Helpful Staff
Always like our stay here.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Melissa

Rooms were nice, staff was helpful and it was just a short walk to Disneyland.

Family

6/10

Pleasant

01 Jul 2026

Greg

Nice place to stay at.

8/10

Excellent

30 Jun 2026

Maria

Great staff, clean rooms. Great stayed!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Jade

Super friendly staff

Family_with_children

10/10

Exceptional

28 Jun 2026

Wesley

Breakfast good, parking $25 nightly. Clean and comfortable.

Partner

10/10

Exceptional

28 Jun 2026

Shawn

The room was clean and comfortable. The bed was SO comfortable. The staff was very friendly and helpful. It is close enough to walk to Disneyland but I would recommend a LYFT. My only complaint is that the bathroom did not have any hooks to hang the wet towels. We ended up hanging the towels on hangers in the closet.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Mollie

The room met our needs. Our bathroom light was broken and strobed the entire time. Our thermostat couldn't be adjusted up.or down. It was stuck at 72. The elevators have seen better days. One actually malfunctioned while we were there with guests trapped inside and emergency crews there. The staff at the front desk were absolutely AMAZING. They were very kind and welcoming. We weren't spending a lot of time in the room, so I didn't feel the need change rooms or complain a bunch. We stayed there 3 nights for our Disneyland trip. I needed a full size fridge and a stove traveling with teenagers. It was within walking distance of Downtown Disney and we used uber to and from the park on our reservation dates. I think it probably should have been slightly less expensive with all things considered, but it was good enough. Oh, I think the 25$ charge to park in the hotels parking garage is ridiculous. There is literally nowhere else to park.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Juan

Clean room. Staff was very helpful and courteous. Excellent.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

katrina

We arrived at the hotel to find that they had overbooked and our reserved room was not available. They offered us a different room and gave us a refund on our deposit, but still charged us the room cost. Unfortunately the room they gave us was missing its couch, which we needed for an extra bed. When we called the front desk they said the best they could do is give us another room in another part of the hotel. Not something we wanted to do. Luckily it was a one night stay and we were on our way to our final destination in the morning. Pretty disappointed in this hotel. It was clean but very run down and in need of an update.

Family

4/10

Poor

26 Jun 2026

michelle

If it weren’t for the fact that we had just flown in to CA from TN and just checked in, I would have canceled our stay. The key fobs on the door were broke and locked out of our room then once someone came w a master key, we had to stay in the room or wait to get someone to let us back in. The bathroom light flickered so bad it was like a strobe light and nauseating. There were stains all over the carpet and the room smelled of sour wet clothes. There’s only one elevator and super slow. With no stairs to use if you wanted to beat the wait time for the elevator. There were spider webs all over our ceiling above our beds. Let’s not even get to the breakfast. My husband who eats anything couldn’t even stomach it.
I tried to get them to add our stay to my husbands IHG account and the front desk man told us he couldn’t do anything for us.
There however was one super friendly front desk lady who made my daughter feel super special for her birthday. That is the ONLY good thing that came out of our stay there for

Family_with_children

10/10

Exceptional

23 Jun 2026

Aileen

very clean, nice staff and helpful, overall good experience!

Family_with_children

6/10

Pleasant

23 Jun 2026

Susan

The overall stay was not bad, however the stated walking distance to Disneyland was not as stated. It was well over 30 minutes to the back entrance. Taking a Uber to the main entrance was only $15.00 which saved a lot of walking time (especially if you are older or have younger children). There was a gas leak in a close area to the hotel which resulted in the gas being shut off to the boiler, which resulted in cold shower's for two days. The main elevator was quite noisy and shook when starting and stopping throughout our early stay. The elevator ended up breaking down with a couple of people trapped inside. At the time of our departure it was still not fixed (however people were rescued), which resulted in a lot of stair climbing, and access to the main lobby was less than convenient. Also no access to the basement where the laundry facilities were available with the elevator down.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Sarah

The elevators stopped working and the only way to get to the lobby was to take the stairs that led outside, then walk around to the front of the property and go in the hotel’s main doors—it was SUPER inconvenient. Everything just generally felt dirty and unclean, and not updated.

Family_with_children

8/10

Excellent

22 Jun 2026

Carmen Lynn

easy walk to Disney parks.

Family_with_children

10/10

Exceptional

22 Jun 2026

GARY

Always good especially onarrival. Staff there is always great. Only thing the elevator kept going down but they had guys there to fix it. This is my second time staying there that every time we come and I'm going to stay at the same Hotel. I highly recommend it if you're going to be in Anaheim area.

Partner

10/10

Exceptional

22 Jun 2026

Nurija

It was ok ..

4/10

Poor

22 Jun 2026

Melissa

We chose this hotel because of the suite style rooms. I booked a 1 bedroom suite for my family and a 2nd room with 1 king bed for my parents who were also with us. Our room was clean but the 2nd room had a VERY strong food smell!! The sink & shower was backing up. The hotel did accommodate a room change. The new room had a musty old smell. But we made it work. The showers were scalding hot! No option for cold. There is only one elevator in the lobby and the first night it was out of order so we had to go outside the hotel to get to the stairs to go up. The elevator was slow, stopped on every floor. The last night we were the elevator actually broke and fell through the wall where a man was trapped inside! It was chaos! The staff was friendly, but this hotel needs a lot of work. We will not be staying here again.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Alicia

During our stay, with 17 rooms, the elevator was never working properly. It would shake, make
loud noises and finally on our last nights stay, the elevator came crashing down and partially came through the exterior of the building where debris came crashing down. There was only one staff member to help with the chaotic situation. Members of our party were trying to force open the elevator, calling 911 from behind the desk. The emergency personnel came and took about an hour to get the man stuck in there. It was extremely traumatic for our boys. Many crying and scared to death. There were no signs put up notifying other guests that the elevator was down. The manager was very unprofessional once he finally arrived. There were no inspections in the elevator with pass dates, etc. While being forced to use the stairs at checkout there was garbage all
over with moldy food, meaning no one has checked those areas in days. Overall a horrible experience .

Family_with_children

10/10

Exceptional

21 Jun 2026

Tyler

Our whole day with you guys was truly amazing and we look forward to visiting again.

Family_with_children

6/10

Pleasant

21 Jun 2026

Elizabeth

The staff were top notch and appreciated them helping us out with every situation.

We booked two queens and a pull out mattress and the pull out was broken, we got moved and the next one was broken.
Each room had a film of dust of items you can tell that haven’t been touched.

We have always stayed here and this time around the experience was not up to their usual par.

Family_with_children

8/10

Excellent

20 Jun 2026

Michael

The air conditioner in our room didn’t work well. Even though it was sad to mid 60 Fahrenheit the room stayed at 72°F.

Ms Irene at the reception desk though is outstanding welcoming and lending help with our concerns and very professional and polite.

Business

8/10

Excellent

19 Jun 2026

Miguel

The person at the lobby was not to helpful the breakfast was really good bat one the girls never smiled looks to mi that she was not wants to be there everything else was very good

Family_with_children

2/10

Poor

19 Jun 2026

Carrie

In our first room, the sofa bed was broken and missing the mattress, Briana at the front desk was very helpful and got us in a new room which unfortunately should have been out of order as as the room smelled like mildew and the shower was leaking and the faucet was in pieces on top of the toilet. The third room was finally okay, the sofa bed mattress was very worn but it did the job. We didn’t get settled until after 10 pm and had no hot water to shower.
The next morning before leaving, we went to lock up our valuables in the advertised safe and the lock on it was broken, then we went downstairs and the pool had been drained, it was one thing out of order after another.
We had no hot water until we were almost 24 hrs in to our stay, traveling in the car for 8 hours and then going to Disney the next day with no shower was disgusting to say the least.
When checking out, the attendant at the front desk was less than kind and helpful and told me to take up my issues with Expedia so here I am.
I believe we should receive some sort of compensation for this fiasco we endured during our family trip. This hotel needs many repairs and is selling rooms that are not operational. Please contact me with a resolution.

Family_with_children

8/10

Excellent

17 Jun 2026

Cynthia

Great room. Need a little updating. But very comfortable. Friendly staff. Had shampoo and body wash just not my kind but available. Will stay again if needed.

Family_with_children

2/10

Poor

17 Jun 2026

Gabril

Worst experience ever. Got a room that ac wasn’t working and lights. Was assigned the wrong room. Key card didn’t work for one whole day. If you wanted to leave the room you needed to wait for staff to let you in the elevator and into your room.

Partner

10/10

Exceptional

16 Jun 2026

Seane

Great location to visit Disneyland. We booked a studio king bed with a pull out for our daughter - it’s better to just get 2 queens as the pull outs like most are not that comfortable. The front desk staff made it right for us though!

Family_with_children

6/10

Pleasant

15 Jun 2026

Sergio

The overall hotel and stay was nice however water pressure in our room was extremely low. I'm talking about what takes me usually 10 mins to shower took me twice that. While having free breakfast included is a plus the breakfast was not that great. Eggs are water based and were soggy and not appetizing. Omeletes were cold and didnt taste fully cooked. Tortillas were cold. Sausage was hot. Coffee was hot. They did offer make your own waffle and cereal along with juices.

Be prepared to hear the fireworks every night from 935pm-10pm. Since it is so close to one of the parks you will hear and see them at night.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Jessica Rose

I want to start by recognizing the front desk staff on June 8 around 10:00 PM. They were incredibly helpful when I called because our flight had been moved to the following day. They were able to check us in over the phone, which made the situation much less stressful.

When we arrived at the hotel, there was a bit of a hiccup because the staff initially couldn’t find our reservation and told us we couldn’t check in until 2:00 or 4:00 PM. I explained that I had already spoken with someone who checked us in, and after looking further, they were able to locate our reservation.

Unfortunately, the biggest issue during our stay was the room key cards. When we first got to our room, none of our three key cards worked right away, and it took several minutes and multiple attempts before we could get in. The following day, after a long day at Disney, we were looking forward to relaxing, but we ran into the exact same problem. I also noticed several other guests experiencing the same issue. It was very inconvenient to have to return to the front desk, wait in line behind other guests with the same problem, get the cards reset, and then still spend a few more minutes trying to get the door to unlock.

The room itself appeared clean overall. However, the carpet had a few noticeable red stains, the bathroom sink drained very slowly, and the shower faucet leaked unless it was closed with quite a bit of force.

Despite these issues, we still had a relaxing stay.

Family_with_children

6/10

Pleasant

14 Jun 2026

Jeffrey

Breakfast was below average to average. The bathrooms are not well maintained. The proximity to Disneyland is a plus. The layout of the hotel is a bit unusual. One has to walk far from lobby to your room if it happens to be on the adjoining building. Overall it wasn’t bad but it would be nice for the above items to be addressed.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Jorge

Clean roos staff responded right away to any of our concerns in a professional manner
Quick access to Disneyland and other local businesses

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Radie

Not bad. Great location to Disneyland but definitely could use some updates. I booked this one accidentally thinking it was the Staybridge up the street. I was pleased with a closer location, but the one up the street is much more new and updated.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Ivan

Everything was good will return next vacation

Partner

10/10

Exceptional

12 Jun 2026

Adriana

Nice and cozy and very clean

Family_with_children

2/10

Poor

09 Jun 2026

Lin

There was no room service during our three night stay and we had to call multiple times to get some towel and our garbage removed.

8/10

Excellent

08 Jun 2026

Alexander

We stayed at this hotel for two nights. One feature we appreciated was having a kitchen in the room, which made our stay more convenient. However, we found it somewhat unusual that there was no table or dining area where we could comfortably eat our meals.

The property also appeared somewhat outdated and could benefit from renovations. In our room, we noticed a hole in the carpet, which detracted from the overall appearance and maintenance of the space.

While the hotel had some positive aspects, particularly the kitchen facilities, the condition of the property left room for improvement.

Family

6/10

Pleasant

08 Jun 2026

Tricia Anne

Staff were very impersonal. When we were greeted at check in we were not given any information to find our room. At one point we were down in the lobby and the front desk staff was conversing with another staff. She was swearing and not at all concerned with guests sitting in the lobby. Pool area was not well kept, it was cold. Rooms were not restocked or cleaned.

Family_with_children

10/10

Exceptional

07 Jun 2026

Sean

Clean room, friendly staff made our stay even better!! Free breakfast was a nice touch, thanks!!!

Partner

10/10

Exceptional

07 Jun 2026

Kasandra

We booked a room last minute on our way to Disneyland. We got a king room with a walk in shower. The lady that checked us in was fine but the lady next to us checking in other guests told them more about the amenities than mine did. No big deal. The room was clean and the bed was very comfortable. The pressure of the water in the shower was amazing. They use Dove products for shampoo, conditioner and soap. That was a nice touch. There was a full kitchen. We did not use it but it was well stocked and it would be great for a longer stay. The breakfast was really nice for what it was and the chaos of a buffet near Disney. The staff was doing their best to keep it stocked and clean. They had flavored creamer for the coffee which was lovely and lots of nice options for breakfast. I was impressed. Not a lot of seating but it was fine. We will definitely stay here again and we would for sure recommend this hotel to others. It was a great find.

Partner

10/10

Exceptional

07 Jun 2026

Ronald

Staff went above and beyond when we left stuff in our safe breakfast was nice!

Partner

8/10

Excellent

07 Jun 2026

Glenn

The staff here were amazing! So amazingly helpful and went out of their way to help. The hotel itself is older but it was clean. The location and walk time to Downtown Disney was about a 25 minute walk so not bad, very easy to get to though. I would definitely recommend this hotel to others but to let them know it is an older hotel. I was impressed that their laundry machines were no charge.

Family_with_children

10/10

Exceptional

06 Jun 2026

Adam

This is probably one of the best hotels I've been able to sleep in. The rooms were quiet and I couldn't hear anyone else at night, which was great. The staff was helpful and breakfast was plentiful every morning, even when it was busy.

Family

8/10

Excellent

05 Jun 2026

Farr

Great location, about a 15-20 min walk to downtown Disney. Would have liked more variety on breakfast. It was the same two things alternating days…scrambled eggs and sausages (type varied).
Staff were friendly and helpful. It was clean. The rooms had everything you need and they even had free laundry machines!

Family_with_children

2/10

Poor

05 Jun 2026

Nazia

My room was given aways beacsue the hotel was overbooked. We were given a a suite that was suppose to be out of service. Missing livingroom set.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Sherelle

Great hotel love the spacious rooms cleanliness and customer service of the staff. Breakfast was really robust and had a variety of items.

10/10

Exceptional

02 Jun 2026

Omonkhefe

Decent place to families to stay if you plan to go to Disney. Wide selection of breakfast menu, clean pool

Family_with_children

8/10

Excellent

01 Jun 2026

Daniel

The room had a very good size and we felt safe. However, parking has to be paid separately per day; there were few tables for breakfast, some days there was nowhere to sit.

Friends_and_family Family

4/10

Poor

31 May 2026

Clarinda

Please do not stay here. The smell of this hotel is not too good( unclean) . The hallway at night is filled with garbage and dirty linens , mountains of them! The carpet had a trail of some type of water then I realized it was dog pee when we saw a dog running in the hallway. I went downstairs to let the night staff know all of this and he simply said the \"guests do that and housekeeping will take care of it tomorrow \" why are you allowing this even to happen?
The room smelled the same !
I tolerate a lot of things but not cleanliness. I stay in hotels once or twice a month but this is not up to par !

Friends_and_family Family

10/10

Exceptional

30 May 2026

denis

Rooms were clean. Housekeeper was on time to change sheets and had clean towels. Convenience of laundry machine and dryer was great. Kitchenette was very functional. Location was perfect due to work. It was safe. Two ladies at reception were professional and very helpful.

Family

4/10

Poor

30 May 2026

LINDSEY

The hotel staff was friendly and welcoming throughout our stay. However, the housekeeping service was inconsistent and unreliable, which was disappointing. The pull-out sofa bed was convenient to have, but the mattress was extremely thin, and the support bars could be felt through it, making it uncomfortable to sleep on.

Family_with_children

10/10

Exceptional

30 May 2026

Chontelle

Friendly staff, good size rooms, delicious breakfast, close to Disney.

Family_with_children

10/10

Exceptional

28 May 2026

Julio Oliveros

The place is great clean and nice

Partner

10/10

Exceptional

27 May 2026

Malkeet

We had a wonderful stay at this hotel! The rooms were very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always ready to help with anything we needed. Check-in was quick and easy, and the overall atmosphere felt relaxing and safe. The location was convenient, and the amenities made our stay even better. Everything exceeded our expectations, and we would definitely stay here again. Highly recommend to anyone looking for a great experience!

Family_with_children