Name: Best Western Plus Pavilions
Address: 1176 W Katella Avenue, Anaheim, 92802, US

8/10

Excellent

29 Jul 2026

Richard

Very nice play to stay, close to everything ,staff very good as well

2/10

Poor

27 Jul 2026

Francisco

just stay AWAY from this stay, it's horrible

10/10

Exceptional

27 Jul 2026

Ismael

Very kind

4/10

Poor

27 Jul 2026

Gina

Ac unit was the old kind sink was clogged ask for it to get fix supposely they did but kept doing same thing breakfast was just a water bottle orange granola bar and abread and tv wasnt letting me sign in to watch movies

2/10

Poor

26 Jul 2026

Elvia

You have to pay for the parking $15 dollars a day this is ridiculous! Free breakfast is in Dennys ( 3 items for the menu can be pancakes, eggs, toast, hash browns, bacon and a drink. for 2 persons for room and the the rest can grab a packed breakfast in the front desk with a bottle of water, old nature valley bar, an orange and cheap packed bread, You better look for something better cause not worth the price and trouble.

6/10

Pleasant

26 Jul 2026

Aliza

During our stay they gave access to our room to a complete stranger. While getting ready, a man walked into our room claiming it was his. We spoke to staff at the time of incident and they did not want to contact the manager after demanding we speak to the a manger about our safety and privacy then the manager reached out to us. It was a very stressful situation especially after having to move around our already busy schedule to move rooms due to safety and privacy concerns.

10/10

Exceptional

21 Jul 2026

Kieran

Rooms have been refurbished and are very comfortable. Short walk to Disney. Only issue was a very very noisy air conditioner

Family

10/10

Exceptional

21 Jul 2026

Andrea

The staff was amazing and helpful with Disneyland tips! The rooms were also clean and the breakfast was a Dennys voucher for next door and was great!

Family_with_children

2/10

Poor

21 Jul 2026

Elizabeth

Staff was nice. We found roaches behind the microwave in our room and reported immediately. Staff was nice and switched our rooms but mental damage was done. We stayed July 2026 for 2 nights. No compensation was offered.
The breakfast voucher to Dennys was nice but we didn't use it. We paid 30 dollars, which is 15 a night to park. It's 8 to 10 min walk to downtown Disney. I wouldn't stay again.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Jennifer

Overall, I enjoyed this hotel very much. My room was clean and smelled fresh like oranges. The daily housekeeping was wonderful. Bed and pillows were comfortable. Only drawbacks for me - the included breakfast was at Denny's next door - I had to leave extra time in the morning if I wanted to sit down and order. People were friendly and efficient. My other issue was there were typically random people milling around the property throughout the day and evening - I was walking back and forth from the convention center daily and felt a tiny bit uneasy. There were public restaurants and shops on both sides of the property.

Self

10/10

Exceptional

19 Jul 2026

Bambi

The hotel was conveniently located. The staff was helpful. We loved that the Denny’s breakfast was included. We would absolutely stay there again.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Kenny

Everything was good close bye Disneyland! Staff was good !

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Paula

This hotel is about a 25 min walk from Disney, and breakfast includes a voucher to Dennys. Overall, the staff was friendly and hotel was great.

8/10

Excellent

16 Jul 2026

Jenifer

Room was clean and comfortable. The property felt safe and it was fairly close to the park to walk. Love the Denny’s breakfast vouchers.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Joann

All staff were helpful and able to answer any questions. Our check-in was directly to the point. Beds and pillows were very comfortable. The room was spacious and clean. The breakfast options were wonderful. The food was delicious. Close by the Parks.

Partner

10/10

Exceptional

15 Jul 2026

Elaine

Everything was great start to finish! Friendly helpful staff, great clean room, comfy beds, pool/hot tub perfect, daily wonderful breakfast at Denny’s, goodie bags from reception, free coffee/hot chocolate/tea/water from reception - we will definitely return! Great hotel & 5-10 min walk to Disney & Disney Springs. Btw wee tip - go to the Italians a few doors up. The best food at a great price/terrific service from Randy both visits. The Chinese buffet further up was the worst food I’ve ever had & toilets filthy

Family

10/10

Exceptional

15 Jul 2026

Vallery

Muy buen servicio, cerca del aeropuerto y servicio de shuttle disponible.

Family_with_children

10/10

Exceptional

14 Jul 2026

David

Clean, convenient to Disney, great price. Dennys vouchers were a bonus!

Family_with_children

4/10

Poor

13 Jul 2026

Alin

Breakfast

10/10

Exceptional

12 Jul 2026

Yeraldinny

Our was pretty nice, clean and well maintained

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Gretchen

Nice spacious room, with large vanity/countertop outside of bathroom. Kerig, microwave and fridge. Table with 2 chairs. Comfortable bed with linens and comfy pillows. Nice towels and wonderful bath products: bath gel, shampoo and conditioner. Options of grab & go breakfast or the Denny's next door with voucher. Front office had coffee machine and a marketplace with drinks and snacks. Pool with spa and a variety of covered and non uncovered seating. Felt safe while on property. Friendly and helpful staff. Rooms cleaned and tidied up each day very well. About 1 mile walk to Downtown Disney, felt safe at all hours and well lit.Would stay again.

8/10

Excellent

12 Jul 2026

Bernardo

Stayed here for 5 days because we were visiting Disneyland. Close proximity which was good. It was nice that thy did daily bedding and towel change. The shower and toilet could be better maintained. The toilet flapper wouldn't close right so I kept fixing it it. I reported it the next day and they replaced it, but still let the water run. Breakfast vouchers were good.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Daniel

Good

Partner

10/10

Exceptional

11 Jul 2026

Stephen

Staff were very friendly and helpful, on site Pool was clean and maintained daily. Rooms were basic but thats all you need when youre spending the majority of your time at nearby Downtown Disney or the parks. AC worked well in the rooms as well.

Friends

10/10

Exceptional

09 Jul 2026

Joey

This property was amazing for the price! The staff were friendly, the rooms were clean, and every was maintained and in working order. Definitely staying here again.

Family

8/10

Excellent

08 Jul 2026

Chris

Counter staff were not overly helpful. Cleaners more ameniable. Quote Denny’s breakfasts but received 2/3 each day…weird! Good laundry. 15 mins walk to Disneyland.

Family

10/10

Exceptional

07 Jul 2026

Tiffany

Amazing location & breakfast was great!
Little bit of a walk to Disney but we loved this location. We usually s

10/10

Exceptional

07 Jul 2026

JRefugio

Great hotel near to walk to the parks, great cleaning and staff

Family

4/10

Poor

07 Jul 2026

Sean

The beds were comfortable

2/10

Poor

06 Jul 2026

Michael

Electricity went out and I was there with my medically fragile daughter who is on constant oxygen and feeding pump. They had no estimated time to have power back on so I made the decision to drive home an hour and a half and make sure my daughter would be ok and not take any chances. I tried to get a refund and I was denied even after explaining my situation when mind you at check out they said it would be no problem and even apologized but don’t recommend this place if you want a trustworthy place

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Kyungsoo

They were great

Family_with_children

6/10

Pleasant

04 Jul 2026

Kayla

We enjoyed the layout and the comfort.

Family

8/10

Excellent

02 Jul 2026

Hayden

Our stay here was overall good! The sheets were very clean and the whole room was as well. The hotel does NOT include a shuttle to Disneyland like stated on hotels.com. The AC unit was very temperamental and kept shutting off during the night. The staff were very polite and helpful when assistance was needed.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Eliza

Staff was great, older place but everything is well maintained. The AC unit was older but worked perfectly. Vouchers for breakfast at Denny’s in the property. Daily parking fee.

Family_with_children

10/10

Exceptional

30 Jun 2026

Alexandra

The rooms were spotless! The carpets are shampooed and cleaned regularly and we saw the vacant rooms getting deep cleans. The laundry facility was very convenient. The property is about an 18 minute walk to Disneyland and DCA. There are tons of restaurants within walking distance. I would absolutely recommend staying here!

Family_with_children

10/10

Exceptional

30 Jun 2026

Dana

The room and property were very clean and quiet. It was a nice surprise to have a Denny's in the parking lot. Conveniently located near Disneyland, but not too close. Quick drive but it would be a long walk to the parks. We will definitely stay here again!

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Melissa

Location was great for the convention center. Parking was easy and we were able to park right by our room.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Janusz

Great family hotel , close to Disneyland.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Arun

Clogged sink, leaky bathroom. Maintenance came and tried fixing waking up my family and yet it was not fixed. Issues with breakfast coupons too.. won’t go again.

Family_with_children

10/10

Exceptional

27 Jun 2026

Heidy

Great affordable hotel within 20 minutes walking to Disneyland.

Family_with_children

2/10

Poor

27 Jun 2026

Samuel

We came in at 10:30 at night and I had previously requested to be closer to the front of the hotel but when I got there, they placed us at the very back of the property. The rooms were not nice at all. The person working in the back counter was very rude to me. The breakfast that was supposed to be included was a voucher at Denny’s next-door. That was only good for one use per receipt. There were two of us in our party so we were unable to utilize it. Overall horrible hotel use another one if you can.

Partner

8/10

Excellent

25 Jun 2026

Tylor

Our stay was good here, rooms were decent sized, perfect distance from Disney. The free dennys was awesome and convenient. The only thing I wish is some more washers and dryers to be available. Other than that it was a great stay!

10/10

Exceptional

23 Jun 2026

Kristen Kay

Pool and hot tub were great. Convenient location. Breakfast options could be better.

Family_with_children

4/10

Poor

21 Jun 2026

Tony

Breakfast is not onsite or really worth much! I felt like it was false advertisement that they have breakfast included. We were given a voucher for two breakfasts that we had to go off site for, however my husband and I were traveling with our two children. We would be required to pay for the other two breakfast meals. Will not be staying here again!

Family_with_children

10/10

Exceptional

21 Jun 2026

Vanessa

Clean rooms helpful staff. Every thing was excellent.

Partner

2/10

Poor

19 Jun 2026

Bianca

I wouldn’t stay here again. It’s at least 30 minute walk for the park

6/10

Pleasant

19 Jun 2026

JEREMY

The power was out from6pm until around 10 pm

Toilet difficult to flush

Tv and WiFi never returned after power was restored

Partner

10/10

Exceptional

18 Jun 2026

Celeste

The free breakfast at Dennys

Partner

8/10

Excellent

17 Jun 2026

Andrea

Great place to stay for Disney goers. The Dennys vouchers were great and fed our family of 4 by sharing. The front desk staff was super accommodating with keeping our bags upon checkout while we were in the park. The only downside was the beds were not very comfortable and the temperature in the room was hard to regulate. Overall happy with our stay for the price and proximity!

Family_with_children

8/10

Excellent

17 Jun 2026

Michelle

N/a

10/10

Exceptional

16 Jun 2026

Cynthia

Breakfast was good, they give a Denny’s voucher. Clean, parking, WiFi, close to all. I would go back.

Family

6/10

Pleasant

14 Jun 2026

Wilma L.

We enjoyed our first of two nights stay. Everything was fine, room was pretty small.
However, the 2nd day a transformer blew and all the surrounding area went black. Total blackout. We spike with management and told him my partner had to have refrigeration for his meds and said we were leaving to go home for that reason. No fault of the Best Western at all, just unfortunate. We were assured a refund would be made for the 2nd night stay. I would stay there again in the future.

Partner

10/10

Exceptional

14 Jun 2026

Gregory

The air conditioning didn't work while we stayed there, warm nites were quite uncomfortable.

Family_with_children

6/10

Pleasant

14 Jun 2026

Erica

Hotel room was clean. Beds were comfortable. The rooms were stocked . We had plenty of bedding and pillows. Customer service was acceptable. Taking the vouchers for Jenny’s for limited breakfast. That was nice unfortunately they didn’t tell us when booking that the transportation from hotel to Disneyland vice versa is now eliminated therefore we have to use Lyft to get to Disneyland and back to the hotel out-of-pocket. It’s the hotel doesn’t tell you neither does third-party. That’s why I gave it three star.

Family_with_children

10/10

Exceptional

13 Jun 2026

Priscilla

I would stay at BestWestern again this property was clean housekeeping was on point each day,fresh towels ,unlimited coffee tea ,breakfast at Dennys was great the build your own plus you can order from the menu if you wish a must try is Dennys milkshake oreo .The pool was also great , this property is also family oriented,walking distance from the convention centre also Disney parks .
Hope this helped !

Business

2/10

Poor

13 Jun 2026

Jaime

I don’t normally leave reviews but this room was especially disappointing… it smelled like mold and the beds were so uncomfortable. There were 4 of us on the reservation but they only gave us 3 bath towels. The supposedly free breakfast at Denney’s next door was only 2 vouchers and you can’t go at 6am to eat like we wanted to so we could make rope drop at Disneyland.

Family_with_children

10/10

Exceptional

13 Jun 2026

Christina

Great place to stay.

Self

10/10

Exceptional

12 Jun 2026

Irine

Clean room, staff are helpful and friendly.

Family_with_children

10/10

Exceptional

11 Jun 2026

Patricia

Good location. They say free breakfast but they give you two vouchers for the Denny’s next door regardless how many people you have with you. Really should state this.

Family_with_children

10/10

Exceptional

11 Jun 2026

Catherine

Our room was very clean, well stocked each day with what we needed for our several day stay at Disneyland. Having two breakfast options, the grab and go at the hotel or the free Denny's breakfast each morning was wonderful. It takes about 10 minutes to walk to Downtown Disney and get through a quick security check. There is a pool and jacuzzi available after a long day of walking to relax in. We all slept well as the beds and pillows are very comfortable. Very quiet and safe hotel great for families. We always try to stay here.

Family_with_children

10/10

Exceptional

10 Jun 2026

Sara

We love how quiet the area is and how clean. All aspects of the hotel are great and the friendly staff. The walk to downtown Disney is also very good.

Family_with_children

10/10

Exceptional

10 Jun 2026

angel

keycard kept messing up every time i tried to use the door and I had to pay for parking

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Randall Joseph

It’s close to the park. It’s clean. It’ll do the trick if you need something affordable.

Family_with_children

10/10

Exceptional

09 Jun 2026

Andrew

The property was well kept and the staff were helpful. The \"to go bags\" were more than sufficient. Location is wonderful.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Rochelle A.

There was dirt/sand in the sink when we got there. The toilet clogged third night we were there. They fixed it the same day. I appreciated the daily take away goodie bags for disneyland.

Family_with_children

10/10

Exceptional

08 Jun 2026

Merina

BW was a great hotel for our Disneyland trip! It is about a 15-minute walk to get to Downtown Disney, which seems never ending after your long park day, but it's easy to navigate. The room was very large and spacious, plenty of pillows, and beds were comfy enough. Free breakfast vouchers at Denny's is a nice perk and can help save money!

Partner

10/10

Exceptional

07 Jun 2026

David

Exactly as advertised. Would recommend it to anyone headed to Disneyland

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Jamie

I stay here often when visiting Disneyland
Rooms are clean staff always friendly.
Easy walk to the parks or convention center. It includes a simple breakfast next door at Dennys and also a grab bag from the front desk with a water, fruit, granola bar and a pastry.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Summer

Great proximity to the park and very clean! We loved this place. Also, they gave us vouchers to eat breakfast at Denny’s. Great idea and we definitely took advantage of the deal! Our daughter is seven and loved having pancakes for breakfast.

Hotel was quiet, peaceful, and SO easy to walk to Downtown Disney and DR/DCA. Plan on staying here again - highly recommend! Good place for families.

Family_with_children

10/10

Exceptional

06 Jun 2026

Dean

The staff was very helpful.

Family_with_children

10/10

Exceptional

05 Jun 2026

Yesenia

Overall the room was nice and clean. We were provided with towels, a small fridge, microwave, and a small coffee machine. Although we didn't use them there was hand soap, shampoo, conditioner, and body wash. Also when we checked in we were given 2 voucher for 2 breakfast. The breakfast is for 2 day but it's for only 2 people and if u want more voucher its a separate charge. Also they have a grab and go breakfast bag. Aside from that, they also give you a parking voucher that last until the end of your reservation to park in the hotel.

Friends

10/10

Exceptional

05 Jun 2026

Janelle

We really enjoyed our stay here

10/10

Exceptional

03 Jun 2026

Jaqueline

Close to disneyland

10/10

Exceptional

03 Jun 2026

arturo

Great place

10/10

Exceptional

02 Jun 2026

Andreas G

Great friendly staff, loved the Dennys breakfast. Easy walk to Downtown Disney.

Family

8/10

Excellent

02 Jun 2026

Laura

We requested a hotel that was close to the park which it is like a 10 minute walk Requested breakfast it was not the breakfast that we expected but they did provide it please look good clean the only thig is the carpet needs a good shampoo or a new carpet very dirty it was vacuum but the carpet itself it's very dirty it stains your feet or your socks.

Family_with_children

10/10

Exceptional

02 Jun 2026

Beverly

The was clean.
Staff friendly.
Loved their Grab and Go breakfast and the free Dennys breakfast.
Was able to get coffee both the room and at the front desk.
Thankful they had wi fi plus computer and printer.

Family

6/10

Pleasant

01 Jun 2026

Gar Hing

The moment we got to our room, the card to the door didn't work. We switched to a different room. Then, on our last night of stay, the bathroom started lea

10/10

Exceptional

30 May 2026

Olgin

The room was clean and the staff was really nice.

Family_with_children

6/10

Pleasant

29 May 2026

Marissa

The AC was really loud and made sleeping tough.

Family_with_children

8/10

Excellent

29 May 2026

Cynthia

Everything was clean and pleasant. Only issue was the air conditioner- worked well, but was loud!

Family_with_children

10/10

Exceptional

29 May 2026

Ashley

The location was perfect for Disneyland. We hired a car for two days to drive to Universal Hollywood and the beach also. Anaheim really is a great location to her around. The breakfast voucher for Dennys was a nice surprise also.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Carolina

Excellent location, good service, and good facilities.
The only thing I didn't like was the breakfast: they only provide two vouchers per room for four people . Should be one voucher per person.

Friends_and_family Family

8/10

Excellent

27 May 2026

Sheena

They offer grab and go breakfast but we were only able to use the Dennys coupon once.

10/10

Exceptional

26 May 2026

Rachel

Great hotel

Family_with_children

10/10

Exceptional

25 May 2026

Anahita

Super friendly and clean hotel. Very close to Disney about 15 min fast walk. Comfortable bed . We had such a nice time .

Family_with_children

10/10

Exceptional

24 May 2026

Linda

Very clean and service to room was daily. Nice pool and hot tub. Denny's is in parking lot and comes with a limited free breakfast. One mile from entrance to Disneyland.

Friends

8/10

Excellent

24 May 2026

Joe

Rooms were clean

Family_with_children

10/10

Exceptional

23 May 2026

Andrea

All was great! Super close to Disney!

Friends_and_family Family

10/10

Exceptional

22 May 2026

Adriana

Room was clean. We received a grab and gi breakfast and vouchers to eat at the Dennys next door. A little bit of a walking distance from Disneyland

Family_with_children

10/10

Exceptional

22 May 2026

Thomas Edward

Great stay. Pool and hot tub were nice. We loved having the Dennys vouchers for breakfast and used them every day. You have to use them by 10am and have a limited selection of items, but we found it worked well for us and saved us money.

I would bring my own pillow next time and earplugs. The hotel is next to a busy road which made access to Disney easy, but the traffic was loud. The walk to Downtown Disney was about 12 minutes for my group.

Housekeeping was great, we had a clean room every day, and the groundskeeper was friendly and putting a lot of work and care into the property. Check in and out were very quick and easy.

We would stay here again.

Family_with_children

8/10

Excellent

21 May 2026

Heather

Great stay for our family!

Family_with_children

10/10

Exceptional

21 May 2026

Derek

Great hotel! Clean, quiet, comfortable, close to all the Disney things and very nice staff.

Partner

10/10

Exceptional

20 May 2026

carlos

🙌

Family_with_children

10/10

Exceptional

20 May 2026

Shanel

Close walk to Disney, Denny’s provides a really good fresh breakfast. The rooms are clean & property is maintained really well. Would definitely book again!

Family_with_children

10/10

Exceptional

18 May 2026

Nikki

This is a great place to stay. Walkable to Disney and a few convenient places. Very clean property- very clean room and a nice bathroom area. Amazing to have a fridge and microwave if needed with no charge. Parking was $15plus tax which wasn’t great but cheaper than anywhere else. Would stay here next time I visit Mickey.

Partner

6/10

Pleasant

18 May 2026

Nayely

Nothing special. The carpet was very dirty. We stayed here because of how close it is to Disney but wouldn’t do it again.

Family_with_children

10/10

Exceptional

17 May 2026

Lorenzo

Great breakfast! They give you vouchers for the Denny’s next-door

Family_with_children

6/10

Pleasant

16 May 2026

Toni R.

The property is a bit further than expected but overall not that bad. $10 Uber to the front gates. The breakfast is a voucher for only 2 even if you have more in the room at the Denny’s next door. It does not clarify that using Expedia booking. We did not use the vouchers, it would have been helpful to know that and because of that we most likely wont stay there again as buffet style breakfasts are just faster. The lobby is extremely small. Grounds were pretty clean, room was clean but dated. Price point was good for what it was.

Family_with_children

10/10

Exceptional

16 May 2026

Kerri

We have used Best Western Plus Pavillions in Anaheim multiple times when going to the Disneyland resort. It ticks every box of our needs and at a great price. The distance to DLR is easily walkable, close enough that we can walk back midday for a nap and a snack.
The rooms are always super clean, the beds are some of the most comfortable hotels bed I’ve ever had, the staff is always friendly and helpful and the pool/hot tube are always clean and good temperatures. The rates are easily the best considering the closeness to the DLR. They provide a “grab and go” breakfast in the hotel lobby, but you also get a voucher for every night of your stay for the Denny’s right next door. (Denny’s Voucher is for 2 breakfasts and specific items listed on voucher, it’s still a good amount and absolutely worth the value)

IMO: My only “con” about the hotel is the parking fee of $15 per night. I really wish that it was included in the overall cost.

Friends