Harbor Inn & Suites, Garden Grov

United States , Los Angeles - CA
GARDEN GROVE, 12792 Palm Street
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Adam

The hotel location was perfect, literally right in front of stern’s wharf. Staff was nice and the rooms were clean. Just be aware that there is two buildings. The main building and the north building. The north building isn’t on the beach, but is just a few minutes walk or a 30 second drive from the main building

8/10

Excellent

05 Mar 2026

Michael

Location is awesome. Rooms was clean and spacious. Only reason why I am not giving it a 5 star is because the bed was so firm and it made sleeping very uncomfortable for us. It needed a mattress topper IMO. Beds are a preference so I don’t blame the Hotel for that, just wanting to warn you…beds are HARD.
Everything else makes for a good stay.

Partner

10/10

Exceptional

01 Mar 2026

Tenay

Convenient walking distance to state street, pier, beaches. Clean and trendy rooms. Will be back!

2/10

Poor

25 Feb 2026

Chad

I would like to start by saying the location of this hotel is amazing. My wife and I booked this stay to celebrate our 20th anniversary. We arrived early and our room was not ready, which was completely understandable. The location is perfect, so there was plenty to do while we waited.

For background, we booked our stay through Expedia. When our room was ready, we received a call confirming it and returned to check in. To our surprise, our room was not located on the hotel property, but across the street and a block away. While the room itself was nice, it felt more like a remodeled apartment than a hotel room.

This separate location has no amenities and no on-site staff. If you want something as simple as a $7 bottle of water, you have to walk a block back to the main property to reach the front desk. If you want to use the hotel’s advertised pool area, you have to walk down the street in your swimsuit like anyone else who is not staying at the hotel.

We were very disappointed and asked management why we were placed off the main property. It was clear this has been a concern for other guests, as management stated this issue has been raised before. When we asked if there was anything that could be done to move us onto the property, they were very firm that nothing could be done. We also expressed that the hotel’s website is misleading, as at no point are you informed that you may not be staying on the actual property. Unfortunately, management was less than accommodating.

Family

10/10

Exceptional

25 Feb 2026

Terry

The room was spotless and the hotel staff were very helpful.

Partner

10/10

Exceptional

24 Feb 2026

John

Location

8/10

Excellent

22 Feb 2026

Sahar

The hotel is beautiful and in the perfect location! The only reason I didn’t give 5 starts is the room is nothing special and I had a deluxe room but our balcony was closed in and facing state street which was fantastic. This will be our new go to hotel for Sant Barbara. Great staff as well

Partner

10/10

Exceptional

16 Feb 2026

RAMIN

Great hotel

Leisure Partner

6/10

Pleasant

15 Feb 2026

paul

the room was ok but i called before i got there to enquire about parking and i was told their wasn’t valet parking but there would be self parking available but the night we checked in they said self parking was available for a 30 a day fee so wasn’t too happy about this i think they could of informed me when i called , also this place offers no brunch and not even a coffee in the lobby or a bottled water they want you to purchase a bottled water for 5 dollars, i’ve stayed in santa barbara multiple times and this was my first time at this place i will not be returning again as i don’t think the price is comparable to the other places i’ve stayed in that offer more for less money . maybe they can supply a couple bottle waters in the room for their guests that just get in from a long drive don’t think that’s too much to ask for

Leisure Partner

10/10

Exceptional

14 Feb 2026

Korinna

This was our first stay at Harbor View Inn..and it won’t be our last! The staff were very friendly & helpful. Parking was easy to access. A major plus is the property is right next to Jeannine’s! Best breakfast spot in SB! The room was beautiful! Super clean with beautiful views. ⭐️⭐️⭐️⭐️⭐️

Leisure Partner

10/10

Exceptional

13 Feb 2026

Brent

Clean, amazing staff

Leisure Partner

10/10

Exceptional

10 Feb 2026

Stacey

We had a great stay at the Harborview Inn Hotel. The staff was very friendly and welcoming, and the grounds were well kept. The location is a huge plus—you’re right across from the beach and within easy walking distance to restaurants and shops.

We also enjoyed the pool and sauna, which were both nice and relaxing. The only downside was that the hotel buildings are split across from each other, so you do have to walk a bit to get to the pool. Other than that, it was a pleasant stay and a great spot if you want to be close to the beach.

Business_and_leisure Friends

10/10

Exceptional

09 Feb 2026

Abraham

nice room, nice staff, great location

10/10

Exceptional

08 Feb 2026

Enrique

Great location and staff is amazing!!

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

William

Great location. Excellent staff. Wonderful interior design.

Leisure

10/10

Exceptional

02 Feb 2026

Jay

Large rooms, clean facility, easy parking, great location

Partner

6/10

Pleasant

01 Feb 2026

Kara

We were not expecting to be located off site from the main hotel. We had to drive through a residential neighborhood to get to our building. There was ample covered parking. We got a room with a balcony with a \"city view\" which ended up being a view into the neighbors house. The balcony wall ended up being too high to sit and enjoy the view anyway. The mattress was just awful, too sucken in. We did not get great sleep. The ac vent was ill placed and blew in your face all night. The hot water was great and the room had plenty of room. The in room coffee was disappointing. In order to use the amenities, we had to drive back to the main hotel, getting back into the car soaking wet after the hot tub wasn't ideal. The way the hotel charged was off, at check in, they charged my card for about 80% of the bill and at check out I was handed a bill and told I would be charged the remainder which was way more than I was originally quoted,the man tried to explain in a very confusing way,and kept making mistakes in explaining and assured I would only be charge $80 more than quited for parking. We'll see what we actually get charged.

Partner

10/10

Exceptional

01 Feb 2026

Lauryn

Amazing gem of a hotel walking distance to everything. Great amenities great staff and great views. I will be back.

Partner

10/10

Exceptional

18 Jan 2026

Omar

Great stay

10/10

Exceptional

16 Jan 2026

Drew

Everything was clean and comfortable. Didn’t see the staff much but they were there when needed; friendly and helpful. The location is great with many destinations in walking distance. We just had a terrific stay.

Friends_and_family Family

8/10

Excellent

15 Jan 2026

Charles P

Too pricey when rain inhibited strolling; closed nearby restaurants. With many cancellations at hotel, those who kept their rooms and battled the rain to arrive should have gotten a discount.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Jamie

Room was very spacious, beautifully decorated, clean and close to everything!

Friends_and_family Friends

10/10

Exceptional

09 Jan 2026

Erin

Love the location and the new building. Everything was excellent. Highly recommend.

Leisure Family

10/10

Exceptional

04 Jan 2026

Diana

Loved the hotel. The location was great! Walkable to everything and it’s right across the beach.

Partner

8/10

Excellent

04 Jan 2026

Curtis

Room was clean and stylish. We loved having a balcony. However, we anticipated better views of the city. Our room was too far from the main hotel and amenities so we never felt comfortable going to the gym, sauna, pool or hot tub because of the long walk outside in the cold, wet conditions. Wish we were closer to that - we would have been more inclined to use them. Also, the listing on Hotels.com indicates that there are laundry facilities. However, that is misleading. There are only laundry services and no explanation about how much or the times for same-day service. Overall, the general location of the hotel is great. The room was comfortable and spacious. The housekeeper was excellent and provided us with a total daily refresh. Enjoyed ourselves overall.

Partner

10/10

Exceptional

02 Jan 2026

Gerald

Great check in, wonderful upgrade - will stay longer next trip

Business_and_leisure Family

10/10

Exceptional

31 Dec 2025

Danetra

The timeline is an efficiency of the check in

8/10

Excellent

28 Dec 2025

Ana

Parking is a bit difficult if arriving in a big group with multiple cars. Had to move second car around surrounding streets ti avoid tickets.

Leisure Friends

10/10

Exceptional

28 Dec 2025

JohnB

Staff very courteous and rooms very nice. Great view and easy access to beach..

Leisure Family

10/10

Exceptional

27 Dec 2025

Ming

Perhaps the best hotel we stayed in US, even beats most of the 5-star hotels. The room is large and spacious, the bathroom has walk-in show stall which is almost hard to find in U.S., something already a household feature for many decades. The staff are friendly and helpful and the location is simply perfect.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Laura

Room was great view was great staff was great

10/10

Exceptional

15 Dec 2025

Steven

Greatest

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Gabriel

Room was extremely clean and neat.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Srecko

Great location, nice room, amenities, and easy parking.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Scott

Location was across from the beach and close to restaurants and shops. Room was large and the bed was very comfortable.

8/10

Excellent

04 Dec 2025

Marc

The Good: The property was very well maintained, and the rooms were clean. The AC and heat worked very well. The water pressure and temperature worked very well. There was plenty of dresser space and a small, but satisfactory closet. TV with cable worked perfectly and provided enough channels. The Wi-Fi also worked perfectly.
The Bad: There was no heat lamp next to the shower and heating in the bathroom. The pullout couch bed was too firm. The soap was not good. The toilet is very low (Bad for elderly people). There are no grab bars in the shower or by the toilet (Bad for elderly people).

Leisure Family

10/10

Exceptional

03 Dec 2025

Verified traveler

Cozy inn near the beach. excellent location

10/10

Exceptional

17 Nov 2025

Leslie

Room was clean and grounds were well maintained. Convenient to restaurants and the beach.

10/10

Exceptional

16 Nov 2025

Anthony

The room was spacious super clean the shower was clean and very big if I go back to Santa Barbara I will stay here

Self

8/10

Excellent

02 Nov 2025

mary

Great location and quiet. Rooms were clean and modern. Great shower!

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Steven

Parking was so easy, expected to need to search the streets for a space but they have a parking lot and spaces available. Was a little dubious about how nice the room would be from the pictures but we were blown away, was so fresh and clean, north building looked like it had just been built, wish we had time to stay longer, whole area was clean and lovely to walk around at night

Partner

10/10

Exceptional

27 Oct 2025

Shea

Had a very nice stay at this property. It's right across the street from the ocean. Has a lot of places to eat close by and the staff was helpful and friendly

8/10

Excellent

25 Oct 2025

Marie

The staff was a bit rude while checking my daughter in. I was a registered guest having already shown my ID and they made me go get it. The hotel was lovely. Nice warm pool.

Leisure Family

10/10

Exceptional

24 Oct 2025

Darrin

We travel frequently, staying in countless hotels over the years, The HarborView Santa Barbara hotel sets the bar high with attention to detail from cleanliness & friendly staff. Definitely will stay there again in the future.

10/10

Exceptional

24 Oct 2025

Carlos

Excellent location, view of the ocean, close to varied dining options, relaxing environment.

Leisure Family

10/10

Exceptional

22 Oct 2025

Katia

Love it!

Business_and_leisure Self

8/10

Excellent

22 Oct 2025

Lori

The 2 bedroom room was just what we needed for the weekend.

Leisure Family

8/10

Excellent

22 Oct 2025

Barbara

Walk-in shower needs a bench and More accessible soaps in shower. Great bathroom.Loved the layout of the room and WC.Great room, accessible outlets for computers and phones.
Easy ride to 101.

Business_and_leisure Partner

10/10

Exceptional

21 Oct 2025

Elida

Beautiful property

2/10

Poor

21 Oct 2025

Marcello

Unwelcoming stay.

To start this off, this was our first trip to Santa Barbara. We were super excited to finally go on a nice vacation near the beach and simply enjoy ourselves. So we decided to choose Harbor View Inn after reading so many great positive reviews. After 5-6 hour drive, we expected to feel welcomed but this wasn’t the case. I have never in my life am the type to pull the race card nor complain about experiencing segregation due to the color of my skin. However from this stay I am disappointed that it still exists. It was VERY highly noticeable that the guests staying in the west wing were all of white descent. Remind you the west wing had all the accommodating necessities that you expect to experience from Santa Barbara like the pool, gym, full balcony, views etc. From our 3 nights 4 days stay. We have passed by the west wing every morning and late evening to get to the beach and back to our room. Just by passing through it was plain to see the people who walked in and out of that building and multiple different couples enjoying their time on their balcony were unfortunate for me to say but within the white descent. It was obvious what race was prioritized/accommodated for. We were put in the “North wing” where we felt excluded and hidden. Not to mention how we were spoken to by staff members especially Cameron (front desk) he was unwelcoming and LACKED Sympathy. We have been to so many hotels in CA but this was the first time we didn’t enjoy our stay. We highly don’t recommend.

Friends_and_family Family

6/10

Pleasant

20 Oct 2025

carole

Place is nice and closer to the beach.
My only concern was too noisy -staff talking outside, construction going on.

Leisure Family

10/10

Exceptional

19 Oct 2025

Jan Roland A

Our stay at the Harbor View Inn in Santa Barbara was absolutely perfect! The location couldn’t be better — right across from the beach and just steps from Stearns Wharf and State Street. Our room was spotless, beautifully updated, and had a balcony with a stunning ocean view. The staff went above and beyond to make us feel welcome and even gave great local restaurant recommendations. The pool area was peaceful and relaxing, surrounded by palm trees and ocean breeze. We also appreciated the little touches — soft robes, quality toiletries, and great coffee in the room. Everything about this hotel felt calm, comfortable, and well cared for. We can’t wait to come back for another weekend getaway!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Scott

Great accommodations! The Inn was super clean, all staff were friendly and helpful, location is superb. We walked to shops and restaurants with ease. There is a great surf shop across the street and highly recommend hitting Helena Street Bakery (we went 4X)! We didn't swim in the pool but the hot tub was great. We received a complimentary bottle of wine at check-in and appreciated the corkscrew in the room. We enjoyed a sip on the balcony. Bathroom has separate toilet room which is helpful for families. There was a generous tub and separate shower with ample towels for all. Highly recommend! No changes... except perhaps better pillows.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Marguerite

Very nice hotel and good location, staff was around to help out.
Vending machine wasn’t taking credit card which was weird.
Pool was heated and nice size
Location to town was nice.

Partner

10/10

Exceptional

16 Oct 2025

Sarah

Clean rooms, great location and great view!

Leisure Partner

8/10

Excellent

13 Oct 2025

Jeff

Clean room, bed could have been better. Great location

Partner

10/10

Exceptional

09 Oct 2025

Courtney

The staff were very helpful. The property is very conducive to walking. We rode the train in and did not need a vehicle to enjoy the area.

Leisure Family

10/10

Exceptional

08 Oct 2025

Lara

Friendly staff, great location, spacious room.

Business_and_leisure Partner

10/10

Exceptional

07 Oct 2025

Sanjeev

It was a perfect spot for vacation.

Leisure Partner

6/10

Pleasant

06 Oct 2025

MICHAEL

Room were outdated

Leisure Family

6/10

Pleasant

05 Oct 2025

John

The matress defintely needs to be replaced. When you are leaning to the side and think you may fall out of bed is not good. For the price they charge you would think the mattress would be nice.

Friends_and_family Friends

8/10

Excellent

28 Sep 2025

Christine

Great location and clean room. Very friendly staff🙂

Family

10/10

Exceptional

23 Sep 2025

kristen

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Timothy

close to the beach. All employees were kind and helpful.
I recommend.

10/10

Exceptional

20 Sep 2025

Richard

Loved my stay at the Harbor View Inn! Perfect location by the beach and State Street, clean and spacious rooms, and super friendly staff. The pool and balcony views were a bonus—can’t wait to come back!

Leisure Partner

10/10

Exceptional

17 Sep 2025

Shirley

Great location opposite Stearns Wharf
Very friendly staff
Lovely pool

Leisure Partner

10/10

Exceptional

17 Sep 2025

Jennifer

Great beachfront property. Older but very well maintained and clean. Walked to tons of great dining. Only thing lacking was coffee on property. No restaurant but some lobby or in room coffee would have made this stay perfect. There is a great coffee/restaurant right next door (Jannine’s) but on site would be nice.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Jason

Internet needs to be updated. Embarrassing for. Hotel not to offer high speed internet in the 21st century.

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

Jessica

Likes: location, actual room was clean and spacious, the view from our room was nice (city view). Walkable area, right across from beach and pier, near lots of great restaurants and shops.

Dislikes: customer service was sub par (felt like we were at a motel with the level or service), no water available in room, not convenient to get to actual lobby if you need something, most of the hotel is very outdated, the amenities and pool area look like they haven’t been changed in over 20 years and even had gross stains on chairs and cushions. No access to a microwave if needed. Our room was very noisy, could hear a loud washer & dryer going off most of the day. Felt like we were a burden anytime we asked staff questions.

For the price I would not recommend and would not stay here again.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Heather

Great room & location!

10/10

Exceptional

08 Sep 2025

Tamara

I stay here yearly, it is an old building, but clean andgood size rooms. The location is great for shopping, restaurants, and beach!

Leisure Family

10/10

Exceptional

03 Sep 2025

Patricia

The.staff was very friendly. And the location was great.

Leisure Family

10/10

Exceptional

28 Aug 2025

Joseph

Basically this is the place

This place is amazing. Probably the best place we could have picked. I think it’s the closest hotel to the pier. There’s nice restaurants nearby. It’s a few blocks from basically anything and everything we were interested in. The property is beautiful with the stream and the bridges going over the water.
Two small complaints.
1. There’s no microwave for the guests anywhere on the property. If you’re made of money, that isn’t a problem. You just eat out for every meal.
2. Parking is a separate $32 per night. I didn’t notice that anywhere until I showed up. I half expected it, but it’s pretty lame

I would’ve added photos but this app is saying they’re too large

Partner

10/10

Exceptional

26 Aug 2025

Jamel

Please if you’re planning to stay anywhere, stay here.

6/10

Pleasant

18 Aug 2025

Emiliano

The property location is the best. Beautiful ocean view, loads of fun things to do. The inns beds are soft and relaxing. The design of the inn is beautiful. You are surrounded by overpriced restaurants FYI. Some upgrades like a microwave in the room should be a must. Only 2 vending machines for such a big property is a no. Front desk should have a walk-in pantry for customers to buy things, 24hr lobby hello. If you enjoy being across the street from the beach this is the place to be.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2025

Gregory

What a gem. Oceanfront and so close to dining and activities

Leisure Partner

8/10

Excellent

11 Aug 2025

SRI DIAN

The asst manager on duty - Jason - did his good job understanding how taking care customer complain with the solution . And the receptionist on duty when I check out - sorry I forgot his name - very friendly and he called me to let me know we had stuffs belonging left in our room - and the bell boys they are very kinds and friendly .

Some concerns need to improves : the worker - cleaning services need to teaineee to be more friendly when meet the customer - like other hotel - and on the booking confirmation must to mentioned which building their confirmation room - on the south , west or north building . So didn’t have any misunderstanding of the customer expectation due to north and west are but further from the ocean and swimming pool like the south / main building .

Leisure Family

8/10

Excellent

08 Aug 2025

Martha

This property has a great location - close to many restaurants and just across the street from the beach and its great biking/walking path.
I did have one complaint I shared at checkout. The mattress in my room should have been retired a long time ago. It was so saggy and it was difficult to sleep on.

Leisure Partner

4/10

Poor

07 Aug 2025

jacob

I paid extra for the view and I got view on parking lot under my tiny balcony.
Swimming pool was located over two streets in another location.
No room serves, no Restorant, no bottle water, but the coffee maker.

10/10

Exceptional

03 Aug 2025

Chris

Had a relaxing time here. Beautiful place.

Leisure Family

10/10

Exceptional

31 Jul 2025

WILBUR

Close to train, restaurants, beach, downtown. Fantastic rooms. Beautiful pool. Friendly staff.
One of my favorite hotels.

8/10

Excellent

29 Jul 2025

Alejandro

Easy check in

Business_and_leisure Partner

10/10

Exceptional

29 Jul 2025

Nicholas

Nope

10/10

Exceptional

27 Jul 2025

Andrew

Amazing stay, Kevin was especially helpful. Great location close to the pier. Will return

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Michael

Great place in Santa Barbara!

Really nice place to stay and be close to everything in Santa Barbara. Hotel has a lux feel. Very comfortable, quiet, solid. Rooms are above average size. Very highly recommended.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Marilyn

Beautiful view, beautiful room, helpful personnel. Definitely love to come back. Easy walking distance from train station. Thank you for a lovely stay.

10/10

Exceptional

14 Jul 2025

Mehmet

Great location, great value.

Business Self

10/10

Exceptional

14 Jul 2025

Casimiro

Will be back due to such a great front desk, room and location.

Leisure Friends

10/10

Exceptional

13 Jul 2025

Irma

Love the location, walking distance from the beach, restaurants and shops!

Leisure Partner

10/10

Exceptional

12 Jul 2025

Jennifer

Stayed here for one night, room was great. There is some noise on a Friday night with the hotel being on State street. However, this is a great location. We would stay here again

Leisure Family_with_children

10/10

Exceptional

11 Jul 2025

elena

Very nice, planning to return

8/10

Excellent

09 Jul 2025

Derek

Very enjoyable stay. Excellent location, on the beach and close to downtown

Leisure Partner

10/10

Exceptional

02 Jul 2025

Elizabeth

The property is clean, staff friendly, no resort fee, and excellent ocean views. I think the Ocean View makes this property five stars instead of four.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Carol

Love it!

Location is excellent. Have stayed here before twice and will be back soon. Very clean and service is excellent. Had an issue with air conditioner in our first room which was addressed immediately. Couldn't be fixed at the time and we were immediately moved to another room and because of our issue, we were given a bottle of Champagne for our troubles. Staff were extremely helpful and friendly. Can't wait to return

Partner

10/10

Exceptional

29 Jun 2025

Justin

Enjoyed our stay

10/10

Exceptional

28 Jun 2025

Armine

ocean view

10/10

Exceptional

27 Jun 2025

Amir

Very nice place to stay

8/10

Excellent

19 Jun 2025

Brett

Was not aware that the room selected was in a separate building, access the street from the main building.

10/10

Exceptional

17 Jun 2025

Jane

The entire staff is amazing and kind! The property is beautiful, in the perfect location!! We will definitely book here again.

Friends_and_family Family

8/10

Excellent

16 Jun 2025

kathleen

Room was very nice and clean and updated . We stayed in a building a block and a half away from main hotel . So there was a little walk to pool. But very close to the main State Sr. Lots of activity on the weekend but when balcony door was closed it was fairly quiet. Lots of places within walking distance . Covered parking for this building ( with what I guess is the going rate for the area for parking ?)
When the sun finally came out, pool area was nice . The”pool bar” was a little shack selling canned drinks from 11-5. But it was fine .
Was a pleasant stay

Leisure Partner