Howard Johnson Hotel & Suites by Wyndham Orange

United States , Los Angeles - CA
ORANGE, 1930 East Katella Avenue
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100 reviews shown

6/10

Pleasant

15 May 2026

Mandy

After traveling and getting to the hotel, we were unable to even get into the parking lot as there was a police barricade at the road and hotel entrance. So we had to go waste time elsewhere. We finally got to check in and if you’re trying to use an Affirm card for payment, don’t waste your time. It would not work no matter what they tried. We rented 3 rooms in my group. Only 1 of them had a fridge and microwave. Two of them had a handrail in the bathroom shower, one of them the bathroom light didn’t work. The breakfast was eggs, potatoes, or bagel, toast or freezer waffles, cereal… there were two, 2 slice toasters and one of them didn’t work and the other one barely worked and took forever to warm up. Definitely left something to be desired.

Family

2/10

Poor

14 May 2026

william

This room look nothing like the picture, so disgusting we can’t even walk with our shoes off

Friends_and_family Family

8/10

Excellent

14 May 2026

Salome

Having the complimentary breakfast every morning before Disneyland was a great bonus, and we enjoyed coming back to the pool in the afternoon when it was too hot to ride on rides.

Family_with_children

6/10

Pleasant

13 May 2026

Andrea

Dirty

Friends_and_family Family

4/10

Poor

12 May 2026

Elizabeth

I am writing to share my disappointment regarding my recent stay at your hotel. I originally booked a two-night stay while visiting Disneyland, but due to the overall condition of the property and room, my family and I chose to leave after only one night and drive home instead of returning for the second ev, the room and property did not meet even basic expectations for cleanliness, comfort, or maintenance. Upon arrival, we immediately noticed several issues with the room, including visible water damage on the ceiling, which was sagging significantly. The main light switch was also broken, making the room inconvenient to use. In addition, the curtains were heavily coated with dust, which contributed to an overall feeling of neglect and poor housekeeping. While walking around the property to check out the pool area, I also noticed a broken window in a second-floor room, which further raised concerns about the maintenance and safety of the building. Throughout our stay, the hotel had a strong musky and mold-like odor that was difficult to ignore. The sleeping accommodations were equally disappointing. The bed was uncomfortable, and the pillows felt old, worn out, heavy, and unhygienic. After spending a full day at Disneyland, we were hoping to return to a clean and comfortable environment to rest, but instead we decided it would be better to drive home rather than stay a second night. Overall, this experience was extremely disappointing, and I would not recommend this hotel.

Partner

2/10

Poor

12 May 2026

Maira

My sister got woken up at 4am because she felt a bite. When we searched her bed, we found three bed bugs. We forgot to take a picture of the bugs before we killed them so we could have proof. We informed the front desk and they said management would call us. So when I speak to management, I expect a refund.

Family

6/10

Pleasant

12 May 2026

Angela

Really old place. The price was cheap though. Check in associate was very personable.

6/10

Pleasant

11 May 2026

Amanda

It was ok needs to be renovated

Family_with_children

4/10

Poor

11 May 2026

Susana

Saw a roach scurrying across the room when I put my shoes down. Literally freaked me out. It was already 2AM. I stripped the bed. Put everything back together to see if I can see where it went. Couldn’t find it. Couldn’t sleep. I was checking out the next day so I just stayed packed up, showered and got ready to go earlier than expected.

6/10

Pleasant

09 May 2026

Walter

This is a no frills hotel for a good price near the amusement parks. The rooms are basic, showing some light wear and tear. However, everything works and worked for us for a one-night stay before an amusement park. Breakfast is mostly waffles, cereal, yogurt and egg paste.

Friends

2/10

Poor

09 May 2026

Charleston

Rooms are filthy, carpeting left my white socks black. Free “breakfast” is literally powdered eggs, old waffles with 3 half working toasters, filthy apples and watered down oatmeal. The parking lot is shady and often has homeless people wandering around with no security. The rooms all smell like mildew and have mold in multiple areas. A horrible hotel overall.

2/10

Poor

09 May 2026

Saul

Couldn’t even get into the room very disappointed

2/10

Poor

09 May 2026

Brittni

Disgusting

Family_with_children

10/10

Exceptional

09 May 2026

Soledad

Breakfast is good as long as you wake up on time

Partner

8/10

Excellent

09 May 2026

Jennifer

Strawberries at breakfast had gone bad and they shouldn’t have been put out for
Guests to eat. Entire place could use an upgrade. I do love
Their shuttle services to park and check-in has always been great!

10/10

Exceptional

08 May 2026

Joshua

The hotel has a convenience store inside!! WHAT THE HECK!! We loved that so much!! & then a shuttle to Disneyland!? THIS IS OUR GO TO HOTEL FROM NOW ON WHEN WE VISIT CALI!!!

Partner

2/10

Poor

08 May 2026

Vanesa

Unfortunately the hotel is not only not clean but is not well maintained. Wallpaper was falling off the walls. Rooms and bathrooms were not cleaned properly. I had booked my stay for the weekend but cancelled. Customer service and the staff from the hotel were nice and accepted the cancellation without further charges other than the night we did stay (only because it was too late when we checked in to find another hotel).

Friends_and_family Family

2/10

Poor

08 May 2026

Frances

I do not recommend this hotel. The main lobby is very deceiving. It’s clean fresh and beautiful. Once I got to my room on the 3rd floor it was very hot and opening the door to my room was a horrible odor I can’t even describe. As if something was burned or smoke of some sort was embedded into the pillows and the sheets.

Self

6/10

Pleasant

08 May 2026

Ramon

Budget-friendly hotel near Anaheim with friendly staff, plus the convenience of a Disneyland shuttle service. However, the property is very outdated and definitely overdue for renovations. The rooms and hallways looked worn down, and there was a strong mildew and bleach smell throughout the building. The carpets should honestly be replaced with tile, the old wallpaper needs updating, and the keycard system needs improvement since the cards constantly stop working.

That said, the staff and housekeepers were very kind and helpful, and they seemed aware of the keycard issues due to the older machines. The breakfast was average but decent enough, the TV had a good selection of channels, and the water pressure in the shower was surprisingly great. Rooms do not come with a microwave or mini fridge, but both are available upon request at the front desk.

Overall, despite the outdated condition and strong smell, our stay was okay for the price, especially with the added convenience of the Disneyland shuttle.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Brenda

Staff is wonderful, breakfast is great… But the rooms need some major upgrades needed. Carpets are old & dirty

Pet

2/10

Poor

06 May 2026

richard

WiFi didn’t work and the staff were the most unhelpful people I have had the displeasure of dealing with.

Self

4/10

Poor

05 May 2026

Ryan

Hotel was very run down, wallpaper peeling off walls in hallway, lamps in our room were very loose, tv did not work, room key did not work either twice while we were there.

Partner

8/10

Excellent

05 May 2026

Patricia

The staff was great, helpful and friendly. The breakfast area was nice and clean. Thee rooms were clean and smelled clean, comfortable beds, but the a/c was pre-set and we couldn't adjust it, kept going on and off all night. Bathroom was clean but the shower pressure was low. The pool and the area was kept clean. The area where the hotel is located is nice, private, and well lit. Felt very safe. And is close to different types of restaurants and convenience store. Thank you.

Family

8/10

Excellent

04 May 2026

Jose

Was a great stay staff was amazing very helpful especially from the fuy at the front counter he was amazing. Only thing is there was no microwave in the room and shampoo was out. Also when trying to go to the hottub at night i noticed it looked closed so we didnt get to try it out but all together had a fun experience.

Family_with_children

6/10

Pleasant

04 May 2026

Carolina

I stayed on the 3rd floor, and it smelled like smoke the entire floor, people were smoking in their room with the doors open. The front lobby is nice, but the rest of the hotel is outdated and gave kind of a dirty feeling. The beds weren't too comfortable. Every time I left my room, my keys wouldn't work to get me back into my room. I had to keep going back down to the lobby to get my room key re-magnetized which was very annoying. & I mean EVERY TIME I left my room. The pictures are miss leading as well.
Unfortunately I will not be back .

Self

6/10

Pleasant

03 May 2026

Victor

The breakfast was OK

2/10

Poor

03 May 2026

Vickie

The pictures are not current. This place is worse than a cheap motel. The wallpaper is peeling; stains all over the carpet; staff try to get into your room - just very scary place. Please check the reviews of this hotel and others on Google prior to your stay.

Self

2/10

Poor

03 May 2026

Chris

Staff did the basics like check you in and answer questions. Property is terrible, felt like the movie shining hotel. Very scary. Would never stay here again.

Family_with_children

8/10

Excellent

03 May 2026

Mikki

Staff was super nice. Upgraded my room from 2 doubles to 2 queens, no charge. Hotel itself is clean. You can tell it's older, but doesn't smell and provides its purpose. Continental breakfast provided in a large conference room. Took the shuttle to DL and back, which was about 10 minutes each way. Was able to leave my car for the day, no charge. If you're OK waiting for the shuttle to take you back to the hotel, it saves the parking fee at the park. Shuttle driver was very friendly and told us stories about himself and his family during the drive. For the price of the room and the included amenities, I would definitely stay again.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Elizabeth

Easy check-in and staff was nice but the halls (especially the baseboards and doors) were very dirty. The rooms smelled dusty and wall paint was chipped off in several places. Needs a good deep cleaning.

Friends

2/10

Poor

02 May 2026

Amber

This place is really worn down, dirty and not comfortable. Scuffed up furniture and dirty walls. Look at the guest photos to get a current state of this hotel.

Family

2/10

Poor

01 May 2026

rohit

Walking into the place seems nice. However, don’t get fulled when you go to the rooms. The room was smelly and nasty. Basically the inside was all ghetto.

Partner

4/10

Poor

01 May 2026

Kayla

There was good and bad. The good included free shuttle to and from disneyland, as well as free parking on their property, and free wifi. The bad is a longer list. The whole building needs remodeled, there were stains on every carpet, paint peeling on walls, cracked floors, loose baseboards and more. The free breakfast was fine if your stay was one night but anymore nights than that it was bland and repetitive, eggs were runny and porridge was bland, and there was no other protein available in the 4 mornings we ate. The worst of the worst was they told me the accept cash deposits when I called in for immediate return once checked out but when I got there they said it had to be put on a card, then with the deposit we saw a double charge (so they took from our vacation spending 215) when we wanted the issue corrected we were told it was an issue because I gave them two different cards and that we wouldnt be reimbursed until we checked out (it was so unfortunate since our vacation was on a strict budget). I encourage you to do research and see if there are other options that might suit your needs better and if you need to stay here just prepare for possible let downs

Family_with_children

10/10

Exceptional

30 Apr 2026

Andrea

Best part was the bus included that takes you to Disney!!!

Friends

4/10

Poor

30 Apr 2026

Ben

This was the most run down Howard Johnson I have stayed at. Stained carpet throughout the facility, bad patch jobs and paint jobs on the walls, outlets that didn’t work and didn’t seem done professionally, sad shower heads, smelly rooms, headboards don’t even line up with the beds, no extras like a fridge or microwave, breakfast was cookie sheets of bread and frozen waffles, eggs with no toppings, no meat, oatmeal with raisins, or yogurt. You can get better rooms for that price. We normally stay in 3- 3.5 star rooms and will not stay there again.

Family_with_children

6/10

Pleasant

29 Apr 2026

Daniel

Hotel needs upgrades. Everything is very old, the carpet in our room had a smell to it with patchy walls. Will not be staying here again.

Family_with_children

10/10

Exceptional

29 Apr 2026

jessica

The place is old and has a bit of wear and tear, but its clean, the rooms are big, and the staff is super helpful.

Its located a stones throw from disney and the convention centre, and for the price its worth taking the free shuttle in and save a few hundred in hotel costs.. We went there for ff14 fanfest and had a wonderful time.

The only downside was the breakfast was very poor. Just toast and eggs, HOWEVER its across the road from a large selection of breakfast resturants so we never felt we were missing out.

The late night gift shop was a lifesaver, and sold anything you could need medications wise, or if you forgot anything.

All in all, would stay again!

Friends

6/10

Pleasant

29 Apr 2026

Danielle

The hotel was fine if you are looking for low cost. It’s a bit old and tired, but the staff were lovely and it had a decent breakfast and free parking. Would say this hotel gives off ‘The Shining’ vibes.
The Disney bus was very helpful, with good availability. The ride home was fast, wear a seatbelt.
Lots of food options in the area, along with target and Walmart.

Friends_and_family Family

2/10

Poor

28 Apr 2026

Araceli

This hotel has the worst receptionists—they are so rude, and they have angry looks on their faces all the time.

Friends

2/10

Poor

28 Apr 2026

Araceli

This hotel has the worst receptionists—they are so rude, and they have angry looks on their faces all the time.

Friends

10/10

Exceptional

28 Apr 2026

Maria

Good

Partner

8/10

Excellent

28 Apr 2026

Sauia F

Did not have breakfast, parking was okay.

Partner

6/10

Pleasant

27 Apr 2026

Severo Gonzalez

The entire facilities need to have a full renovation, carpet is dirty, rooms need upgrades.
It is quiet but you get your money's worth what you pay is what you get.

Family_with_children

10/10

Exceptional

27 Apr 2026

Deana

The room was nice and comfortable, the hotel inside needs an upgrade and a bit more maintenance and cleanliness. But overall a pleasant and comfortable stay.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Leticia

Room was dirty no refrigerator no microwave carpet was filthy maid came in just left towels didn’t wipe anything down restroom floor dirty we had to clean it there were teenagers outside drinking we did not feel safe the hotel smelled like weed. We will never stay here again.

Friends

8/10

Excellent

26 Apr 2026

Alysha

The staff was kind. Our room was clean and breakfast was good. The only thing that bothered me was the air of the property was stuffy, and almost humid. As if it was wet or a flood had occurred a while ago.

Family_with_children

4/10

Poor

26 Apr 2026

Aurora

I traveled with my children and, unfortunately, the experience was disappointing from the start. At check-in, the front desk staff didn’t explain anything—they simply handed me my key and pointed me toward the elevator. I was also charged $100 without any explanation, and I only noticed it on my card after checking in.

I had to go back to the front desk multiple times just to ask basic questions like where the pool was, where breakfast was served, and how the shuttle worked—none of this was explained upfront.

The breakfast was very underwhelming—just eggs and toast/bagels—not worth the cost at all. The shuttle from the parks was also late, and when I tried calling the property for an ETA, the phone system didn’t work properly. I kept pressing the option to reach the front desk, but it never connected and just kept looping.

On top of that, the charger outlets in the room were loose and didn’t work properly, making it difficult to charge our phones.

If you’re just looking for a place to sleep, it might work, but overall it was not worth the money, especially traveling with kids.

10/10

Exceptional

26 Apr 2026

Vincent

Did not eat there

Partner

2/10

Poor

26 Apr 2026

Christine

Hotel was really run down.Pictures were extremely deceiving and very unsatisfied with the breakfast options

Family_with_children

6/10

Pleasant

26 Apr 2026

John

Staff was friendly and most amenities were very useful, solid breakfast and convenient shuttle. Room was nice and big with plenty of space. But property was in rough shape, and our bath was clogged and would hold water while we showered. And the lack of a mini fridge and the small bedd, despite the space in the room was a disappointment.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Clarice

Breakfast was not very good. The waffles were made in toasters. Tables in the dining room were not washed between customers. Toasters did not hear well. The hall ways smelled really bad. The carpets need to be replaced. The rooms were clean but very out dated and the curtains were not all the way on the rods. The Jr Suite was nothing more than a Double room with a sofa bed stuck in front of the window which also kept you from being able to close the outer drapes without climbing on the sofa.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Dayanara

Stayed April 22 to 25th 2026.
Rooms were very old & run down, smelly like musky.
Hallways were old & dirty.
Bed comfortably was a
4 out of 5. Slept good.
Staff were a 5 outa 5.
Excellent Customer Service all around.
Shuttle to Disneyland was only morning & evening which was great but needed to come back mid day for rest/nap had to take uber. Rate for shuttle schedule 3 out 5. Shuttle Drivers 5 outa 5. They were Amazing.
Breakfast on the weekday had eggs & oatmeal, cereal & bread stuff. Apples & yogurt. Coffee was good. Rate 2 outa 5
Weekend same stuff but had sausages.
Rate 3 outa 5 for the meat added.
Great 10min walk to Walmart or Target.
Would we stay here again.. probably not, the only reason why, would be the price we paid for 3 nights $430 Canadian was not worth it.
The pictures on the website do not relay what it looks like in person.

Family

2/10

Poor

24 Apr 2026

Terrance

Not sure if this place was going through a remodel but everything was pretty dated and need to be cleaned throughout. The was no microwave or mini fridge in the room. The television was dated, the toilet barely could flush, the sink barely could drain. Screw missing on the lock, Peeling wallpaper. I could go on and on. One positive was that it was close to a lot of places to eat. If you can spend more for a better place to stay I would do that.

Family_with_children

2/10

Poor

24 Apr 2026

cassy

There was no hot water either night. Advised by the hotel staff that when the hotel is close to capacity the boiler can’t keep up. At 10 pm I was told to wait an hour or two and maybe there would be warm water for a shower.

6/10

Pleasant

23 Apr 2026

Brandon

The staff are very friendly. The lobby looks nice but the hallway’s carpet was dirty and the doorways and elevator were beat up and dirty. The room was similar. The sink had a slight foul odor. The parking lot wasn’t well lit and behind a loud bar. The desk chair was broken but bed was comfortable.

Self

6/10

Pleasant

22 Apr 2026

Ong

Staff was very professional and friendly. Main lobby looked updated but hotel room had a lot of wear and tear that needs to be replaced overall. Beds were too soft and uncomfortable. Weekday breakfast was adequate but they did not have any meat. Main reason for choosing this hotel was for the free shuttle to Disneyland.

Partner

2/10

Poor

22 Apr 2026

Nichole

The lobby area was fine. The room was dirty, musty and dark. 3 out of 4 outlets did not work and the top drawer of the dresser was totally broken. The bathroom was musty and while not visibly dirty did not smell or feel clean.

Partner

10/10

Exceptional

22 Apr 2026

Sarah

Clean room, helpful staff. We had some personal items that were kind of thrown around after housekeeping tended to our room but no big deal it was a personal pillow and blanket that was tossed to the side after the bed was made. Parking was simple and free. Will stay again for the convenience and central location.

Partner

4/10

Poor

22 Apr 2026

Kristene

This is a run down hotel. Staff is nice, but place is a dump. We were too tired to try to book somewhere else.

Family_with_children

2/10

Poor

22 Apr 2026

Nateisha

Amazing staff. Property definitely outdated, rooms need to be upgraded and there was NO HOT WATER..

Family

6/10

Pleasant

20 Apr 2026

Lisa

The amenities were nice, breakfast was good, they have a shuttle to Disneyland, but the room conditions were not great.

2/10

Poor

19 Apr 2026

AARON

It’s a dump!

Self

4/10

Poor

19 Apr 2026

Christina

The room was very dated, with a hard mattress and lumpy pillows. It took forever for the shower to get hot water. The hallways smelled like cigarette smoke and the elevators kept trying to close on us before we could fully get in.

Family_with_children

2/10

Poor

19 Apr 2026

Juan

This experience was terrible. The building is old run down and ghetto. The rooms and dirty smelly and outdated. Out first room smelled like mold and smoke. They moved us to another but it was also dirty. Had spider webs on the ceiling it was extremely noisy the carpet was disgusting there were stains on the couch and carpet. We have stayed in the past but this was the worst experience so far. Never staying there again.

Family_with_children

6/10

Pleasant

19 Apr 2026

Alex

Good Breakfast, hotel outdated. Air con barely worked

Partner

10/10

Exceptional

18 Apr 2026

denise

Building needs up grade . A paint job is over due.

Partner

2/10

Poor

18 Apr 2026

Eriberto

Breakfast was terrible. The only good thing was the shuttle transportation to Disney.

2/10

Poor

18 Apr 2026

Stephen

Very old and smell weed in the hall way and facilicity. Will not stay again

Family

6/10

Pleasant

17 Apr 2026

Angelica

For the price it’s good but overall okay. It’s an older used property with lots of wear and tear. Bed was harder but not uncomfortable. The room was run down and the continental breakfast was not a show stopper. Paper plates and disposable everything. Just bland. It’s good for one night to get some shuteye and a shower.

Self

2/10

Poor

16 Apr 2026

Julie

Dirty walls, dirty carpet, gross

2/10

Poor

15 Apr 2026

Elisa

The most disgusting hotel I’ve ever seen. Holes in the walls covered by clear tape. Mold everywhere. Elevator smelled like someone puked and pissed in there. The curtains were covered in a layer of dust as if nobody had been in these rooms in months. White substance splattered along the same curtains. Smokey hallways that looked like I was walking on the set of a scary movie. Myself and my two children immediately turned around and checked back out. I felt so unsafe. Now I’ve been fighting for almost a week to get a refund. We didn’t even stay for longer than 2minutes. But I was charged for all 4 nights and offered a $50 key cash credit. The pictures have got to be doctored or AI generated. DO NOT STAY HERE! I will never book through a third party ever again. I wish I had thought to snap some pics, but I wasn’t thinking I’d have to fight for a refund. I did however take a quick pic on our way out.

Friends_and_family Family

2/10

Poor

15 Apr 2026

Nakiya

The rooms look nothing like the pictures of the beds were not queen size they were full-size. The smell in the rooms was terrible as much money as this hotel make they can do a way better job surviving a gas decent breakfast. It was awful. It needs major upgrading. The water was not hot, but the price was fair. Did a Disney trip so it was OK for a quick sleep and go a staff was phenomenal.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

claudia

It needs a better breakfast and remodelación

6/10

Pleasant

13 Apr 2026

Shelly

Parking was ok, side doors you are unable to access and its a large hotel, bigg inconvenient. Basic amenities are not met, nor a resolution. NO HOT, NOT EVEN WARM WATER FOR 3 DAYS!! COMPLETELY UNEXPECTABLE!! Front desk simply said ohhh lm so sorry!! No solution room change nothing. Housekeeper very kind and willing to help with anything. Hot coffee thankfully. Walking distance to shopping n food n spirits.

Business

8/10

Excellent

13 Apr 2026

Kristy

The overall stay was decent. The check in was easy and the staff was helpful. This hotel is a bit “seasoned” and needs a little updating, but even with older interior the hotel was clean and the bed and pillows were very cozy. The gift shop was convenient and the attendant was really nice. The food was basic but still good. The rooms don’t have a microwave or refrigerator in them but you can request them upon arrival which is great. The location is the best. Right next to the freeway and so many restaurants and stores. The free shuttle was so helpful getting to Disneyland, but they only run in the morning and the evening so no pick ups or drop offs during lunch time. I would stay here again.

Family_with_children

4/10

Poor

12 Apr 2026

Alexis

Room was not clean. The bathroom didn’t look like it was washed

10/10

Exceptional

12 Apr 2026

Salvador

Clean room and staff

Partner

10/10

Exceptional

11 Apr 2026

Maria

We always stay here when we go to Disneyland. They offer breakfast and have a shuttle. The staff is always friendly and parking is easy. The rooms are clean, even though the beds aren't comfortable. They are manageable to use. The only thing I would say is a downside is that it gets a little stuffy. The fan is either too cold or the heater is too hot. There isn't an in-between. Other than that, I'm going to keep coming back.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Margarita

Breakfast was fair but not good. We only ate once. Rooms are outdated but for rate is was reasonable. No problem with parking or the area. Shopping close by as well as other places to eat. Beds were comfortable and highway noise was not noticeable.

2/10

Poor

11 Apr 2026

Darius

There was a roach in my room when I informed the staff that the room was dirty, the carpet was wet, and there was a roach occupying my room. They showed no surprise or concern. I booked another room at another hotel. I was there for 5 minutes. Don’t stay here !!!!!!!!

Partner

8/10

Excellent

11 Apr 2026

Luz

It w as fresh but need more menu items to choose from everyday.

Partner

4/10

Poor

10 Apr 2026

Desera

It was safe but that's about it!! And in a nice location. Toilet ran all night refrigerator didn't work. Carpet needs replacing garbage can from room in hallway my whole 4 day stay smelled very little hot water and hot tub didn't work.

Self

2/10

Poor

09 Apr 2026

Tamara

This was the worst hotel I’ve stayed in. Expedias pictures are extremely deceptive!! Carpet stains throughout the entire place, mold in our shower and ripped shower curtain, furniture was horrible, mattress was unbearable, none of the electrical outlets worked. Hot tub fenced off. THE SHUTTLE ONLY OPERATES CERTAIN HOURS AND WAS STANDING ROOM ONLY.

Family_with_children

6/10

Pleasant

09 Apr 2026

Jenny

This property needs some work done, it’s quite worn down dirty and smells musty.
Staff was excellent, especially the shuttle bus drivers. Breakfast was decent, could use some more options.
Our key cards didn’t work at the end of the day every day, had to go to the front desk to get them fixed.

Family_with_children

2/10

Poor

09 Apr 2026

Yuridia

Terrible hotel, It's more like a motel. The carpet was grossly dirty, in the room and hallways. The wall paper was peeling off. Ice machines didn't work, you had to go to the first floor to get ice. Questionable people coming in and out. Not sure if people live there but it looked like it. Dog pooped all over the outside by the pool. very gross. The pool was dirty. The pool furniture was broken. The jacuzzi was \"under construction\". I put parenthesis because it was just blocked off, no actual construction. There was gravel on the floor that eventually made it inside the pool. The staff was rude. Only one young lady working the front desk in the evening shift was polite. The breakfast was disappointing. The coffee was gross. Overall, would not recommend anyone stay here unless, specially with children.

Family_with_children

10/10

Exceptional

09 Apr 2026

Tiffany

Yes. Everything was perfect.

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Scott

It was okay

Self

4/10

Poor

07 Apr 2026

angela

The photos look nothing like the room. There was no couch in the kind room and there wa nothing they wanted to do to fix this

6/10

Pleasant

06 Apr 2026

Jennifer

You get what you paid for.
Shuttle to Disney had very unclear instructions and one driver was rude about it.

Family_with_children

6/10

Pleasant

06 Apr 2026

Jayson

Every day I stayed there I had to keep going back to the main desk to get both my room keys reactivated to open up the doors around the property and into my room.

Friends_and_family Friends

4/10

Poor

06 Apr 2026

Bernadette

Although free parking and free shuttle to Disneyland was great. My room keys were constantly getting demagnetized. I requested for towels 2 times at night and a third time in the morning. We had to walk to the front desk to finally get towels. Room door did not lock from inside. I booked

10/10

Exceptional

06 Apr 2026

Marissa

Nice stay great roo

2/10

Poor

06 Apr 2026

Janelle

It was old, not very clean and the staff was not very accommodating.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

DIBYENDU

While the overall condition of the hotel was excellent and generally suitable for a comfortable stay, my experience was effected by a few operational issue. The room provided at check-in was not the one I originally booked, and despite requesting a basic amenity such as microwave, it took two days for the staff to resolve the issue. It appears that the root cause may have been an overbooking or misalignment between Expedia and the hotel's intenal reservation system. However, the front desk team could certainly be more professional and customer-focused in handling such situations. The only person who consistently offered support and clear communication was the manager

Family_with_children

4/10

Poor

05 Apr 2026

julie

The hotel itself was very sad. I'm sure that it was nice when it was first built. The decor is odd, not what I would expect for a Howard Johnson's. Entire building needs a fresh coat of paint and carpets steam cleaned. My room was ok, it appeared clean. Curtains were torn, bathroom had no exhaust fan. Guest \"Laundry Room\" was \"out of service\"...not surprised there. Housekeeping was very nice. They do their best with what they have to work with. Pool looked nice, the kids pool/shallow pool was fenced off for repairs(?) Garden area around pool was neglected, not at all inviting. It served its purpose, just needed a place to sleep while in town. Not likely to stay here again.

Self

2/10

Poor

05 Apr 2026

Alexis

The property would benefit from a major renovation. The floors are uneven, and the carpet throughout the property is a tripping hazard. None of the ice machines were working, and the furniture in the lobby was stained.
Unfortunately, our room was no better. The carpet was not clean and had a strong smell of urine. We later realized the odor was coming from multiple areas of the carpet. I brought this to the staff’s attention, but was told there were no other rooms available. At checkout, I mentioned the issue again and suggested the carpets be cleaned before the next guest. The receptionist showed little concern or urgency.
Spending the night with the overwhelming smell of urine and visible stains made for a very unpleasant experience. Given that it was Easter weekend, there were no other accommodations available, or we would have left. There was not even an offer to provide a credit or any form of resolution. I would not recommend staying here.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Vanessa

Walls were damaged with holes. Paint was chipping off.

Self

4/10

Poor

05 Apr 2026

steven

Needs a remodel very dated and weathered

Friends_and_family Family

2/10

Poor

04 Apr 2026

melissaaann

I will never stay here again, if it was for two nights I would have changed hotels. This place was in very poor condition and rooms smelt of smoke. Not clean… broken things in room.

Family_with_children

10/10

Exceptional

04 Apr 2026

Anthony

Everything Was Great,I'll Be Back!