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Pacific Stay Hotel

Los Angeles - CA · United States

3223 East Garvey Avenue NorthView location

8.6/10Excellent1,012 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pacific Stay Hotel

Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a picnic area. You can enjoy a meal at Dahlia's Restaurant & Bar serving the guests of Pacific Stay Hotel, or stop in at the snack bar/deli.

Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in West Covina? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite. Make yourself at home in one of the 135 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Read more about this hotelShow less

A stay at Pacific Stay Hotel places you in the heart of West Covina, within a 5-minute drive of South Hills Country Club and Glendora Square. This hotel is 3 mi (4.8 km) from Mount San Antonio College and 3.4 mi (5.4 km) from Kindred Hospital San Gabriel Valley.

Make yourself at home in one of the 135 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in West Covina? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per accommodation, per stay
    • Breakage deposit: USD 500.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 10:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 9:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately USD 15 to 25 for adults, and USD 8 to 17 for children
    • Early check-in fee: USD 28 (subject to availability)
    • Late check-out fee: USD 15 (subject to availability)
    • Rollaway bed fee: USD 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

South Hills Country Club 3.2 km / 2 mi
Mount San Antonio College 4.8 km / 3 mi
Kindred Hospital San Gabriel Valley 5.4 km / 3.4 mi
San Dimas Community Hospital 5.9 km / 3.7 mi
Glendora Square 6.1 km / 3.8 mi
West Covina City Hall 6.5 km / 4 mi
Azusa Pacific University 6.8 km / 4.2 mi
Citrus College 7 km / 4.3 mi
Queen of the Valley Hospital 7.3 km / 4.5 mi
Glendora Community Hospital 7.3 km / 4.5 mi
Frank G. Bonelli Regional Park 7.7 km / 4.8 mi
California State Polytechnic University, Pomona 7.8 km / 4.9 mi
Baldwin Park City Hall 8.5 km / 5.3 mi
Swan Day Spa 8.6 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • Number of floors (main building): 5
  • Double rooms: 70
  • Suites: 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • Visa
  • Airport
  • Golf course
  • Wheelchair-accessible
Show 46 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Garden
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Picnic
  • Snacks
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Fitness
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Pacific Stay Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Pacific Stay Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BASICDouble or Twin • BASICDBT.Z1

    Photos are not available for this room type.

    Pacific Stay Hotel

    Double or Twin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Pacific Stay Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Pacific Stay Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE COMFORTQUADRUPLE • COMFORTQUA.OM

    Photos are not available for this room type.

    Pacific Stay Hotel

    QUADRUPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Pacific Stay Hotel

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Pacific Stay Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Pacific Stay Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible PremiumDOUBLE • Accesible PremiumDBL.H6-PI

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accesible PremiumDouble or Twin • Accesible PremiumDBT.H6-PI

    Photos are not available for this room type.

    Pacific Stay Hotel

    Double or Twin Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Pacific Stay Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    Pacific Stay Hotel

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Pacific Stay Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pacific Stay Hotel

8.6
Excellent
1,012 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
John
Very nice staff n parking lot
Family
4/10
Poor
19 Jul 2026
Erica
I selected this hotel due to location and price, you definitely get what you paid for. If you have even the slightest bit of need for luxury, this is not the hotel for you.
Self
10/10
Exceptional
17 Jul 2026
Guzi
Clean
Family_with_children
10/10
Exceptional
15 Jul 2026
Carol
The only thing I can suggest is that the guest should be able to adjust the thermostat as the weather is very hot and thermostat could not go lower than 76 I understand it's to save costs but it was rather warm at times. Had a very nice breakfast and good interaction with the cleaning stuff thank you
Self
8/10
Excellent
14 Jul 2026
Maria
Todo muy limpio. El personal del hotel muy amable. Una área muy linda tranquila. Nos encantó el hotel recomendado. Volveremos pronto.
Partner
10/10
Exceptional
05 Jul 2026
Arianna
Come here everytime and always have a great experience!
Family_with_children
6/10
Pleasant
03 Jul 2026
Angela
This hotel was ok. I stayed in this same hotel 10 years ago when it was a Holiday Inn. It has really deteriorated. We stayed for a week. The hotel needs to be updated. The housekeeping staff did not clean the room everyday.
Partner
10/10
Exceptional
02 Jul 2026
Laura
Great vacation spot and enjoyed our stay! Lots of great memories!
Friends
4/10
Poor
01 Jul 2026
Rachel
The girl in the morning was rude and made things even more complicated.
2/10
Poor
29 Jun 2026
DEANGELES
Convenient
Self
8/10
Excellent
28 Jun 2026
Tyler
Okay beds. Comfy pillows. No water for the coffee maker.
Partner
8/10
Excellent
27 Jun 2026
Klyde
The staff were friendly and the location conveniently near everything you needed.
Partner
10/10
Exceptional
27 Jun 2026
Jesus
Honestly, I was politely surprised that I have not seen this hotel before. The stuff was so courteous and so polite. The rooms are spacious clean, and it worked for me and my family.
Family
10/10
Exceptional
26 Jun 2026
Christian
Good room....
6/10
Pleasant
25 Jun 2026
Mary
The room was fine, the staff were nice. The wifi was basically nonexistent, which was a problem for me while I was working.
Self
2/10
Poor
23 Jun 2026
Nathaniel
The room smelled like someone died in there recently. Not joking. The bed was hard as a rock and the pillows were flat, thin and unsupportive. The whole atmosphere of the hotel can best be described as faded glory. Like it was nice 10 years ago, but now it's well past it's pime.
Self
10/10
Exceptional
22 Jun 2026
Juan
This used to be a Holiday Inn and it's an older building but is very well kept and nice and clean
Self
6/10
Pleasant
22 Jun 2026
Teresa
This is a good option for a no fuss, no frills travel experience. It does what it needs to do, which is to provide a clean, comfortable stay.
Self
10/10
Exceptional
14 Jun 2026
Alejandro
Clean room
Nice Tv
Family
4/10
Poor
12 Jun 2026
Angela
Parking was convenient
Family
8/10
Excellent
12 Jun 2026
Gabriela
Front desk staff
Family
10/10
Exceptional
08 Jun 2026
Viviana
Parking was great. Loved it
Partner
10/10
Exceptional
08 Jun 2026
Monica
Very nice and clean, although the one thing that I did not see was a security guard ?? I was told there would be onsite security, and I did not see any security guards on the property?? I would like to see at least an overnight guard patrolling the parking lot overnight.
Partner
8/10
Excellent
07 Jun 2026
Ludmila
Only giving 4 stars because there was no blackout drapes in our room on first level. It was just the see through ones which offer no privacy and in the morning bright light. This was big for us. Everything else was great.
Self
10/10
Exceptional
06 Jun 2026
marisela
Room was Clean, great staff, good breakfast, good parking
Family
4/10
Poor
05 Jun 2026
James
The bed had blood stains on the sheets. The front young lady was very helpful in getting us foam pillows because of an allergy to feather pillows.
Friends
10/10
Exceptional
02 Jun 2026
Juan
It was clean and comfortable
8/10
Excellent
01 Jun 2026
Simon
Air conditioning worked really well and cooled the room down within minutes. The bed was really comfortable as well. Doesn’t feel as modern but no complaints
Self
10/10
Exceptional
28 May 2026
Crystal
Easy check in
Self
10/10
Exceptional
26 May 2026
Mark
Clean common areas and room, everything you need in a quick hotel stay.
Partner
6/10
Pleasant
18 May 2026
Kym
Well typically when you spend this much money on a room for a few days you have a continental breakfast. That's free. With the room and when I went down in the morning to get it I was told I had to pre-purchase it, don't know what that was about. Ask for extra pillows when we checked in. Never got them and I guess because of the Chinese restaurant in the in the lobby, the whole hotel smelled like Chinese food. The room we were in was decent clean. However, there was a lot of noise going up and down the floors with new people coming and going. Would not stay here again
Partner
10/10
Exceptional
17 May 2026
Isaac
Nice place
Partner
4/10
Poor
17 May 2026
Sarah
Dirty carpets, worn furniture and fixtures. Pleasant staff but hotel needs a Reno.
Family
10/10
Exceptional
17 May 2026
Jimy
Good
Family
10/10
Exceptional
14 May 2026
Bruce
My stay was good I left a few items behind I live in Las Vegas I do have family in La puente that would be able to pick up my items but hotel said only we could pick it up not considering that we live outside of town
Friends_and_family Family
6/10
Pleasant
13 May 2026
Alesha
Our toilet became
4/10
Poor
07 May 2026
Anthony
Tried a few rooms. The beds were collapsed and uncomfortable. Not a pleasant smell throughout. We had to get a refund and go somewhere else.
Partner
2/10
Poor
05 May 2026
Quinn
Night front desk staff was terribly rude and ignorant at time of check in and told me I had a certain time to check in to my room or else the reservation would be void then when I get there at said time he required, he then told me I could of checked you in at anytime. At this point I already left early from my dinner with clients to check in when there was no time restriction in the first place.

Incompetent ignorant unprofessional overnight staff.
Partner
10/10
Exceptional
04 May 2026
David
Friendly staff and a clean room is all I ask and they deliver
10/10
Exceptional
03 May 2026
Michael
clean, safe
6/10
Pleasant
27 Apr 2026
merressa
Decent place staff was very nice and professional. Building and rooms were a little older then looked to be in photos but did the Job .
Family_with_children
4/10
Poor
27 Apr 2026
Diana
This place is horrible. In a really sad way. The staff seemed sad the hotel is in the condition it is. Like if they had any control over making the place better, they would.
It smells like a rehabilitation facility. The kind someone goes when they break a hip and need help recovering.
If the owner/management would spend the necessary money to recarpet, repaint and get some fresh, clean and scented air flowing through the HVAC system, the hotel would be stayable. We basically stepped into our room, went next door to the Marriott, booked a room, came back only to gather our things and left.
Partner
8/10
Excellent
22 Apr 2026
Bob
The room was clean, and generally fine. It looked like an old hotel amd had some issues. The coffee pit was broken and it took for me to ask 2 times to get it replaced. The toilet did not flush properly, but it flushed. The handle on the sink faucet was loose, but the water did come out and was hot. The freezer door was stuck closed, but the refrigerator was cool. The AC unit made a heck of a noise, but it did blow cool. I was in room 119
8/10
Excellent
20 Apr 2026
Jasmine
Easy check in. Lots of parking available. Friendly staff
Family_with_children
4/10
Poor
13 Apr 2026
Matthew
They advertise a restaurant on site with bar but its not open. When we checked in they gave us a breakfast menu with various different made to order breakfasts. But then sat. morning we walk in and the lady says its a buffet breakfast, i ask if i pay her and she says later. It was scrambled eggs, sausage, you know the usual but then there was some other stuff. I asked my wife what it was and she said some kind of asian soup. It all tasted bland. The \" orange juice\" was tang. Then we get done and the lady runs up and tells us its $15 each, which was odd since the prices on the menu we got the highest plate was $15.95 for made to order. I then asked if the restaurant and bar would be open for dinner as we would be back that evening and she told us no that it was closed permanently. My question is why do they advertise it if its not open? Very disappointed.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Robert
N/A
Family_with_children
6/10
Pleasant
12 Apr 2026
cyntha
Was supposed to be made to order as told the night before. All three mornings it was buffet and $16. The large stand up sign for pick your breakfast special for $10.99 was never removed nor were the menus at the check in counter. Buffet eggs get runny from the moisture from the stream trapped and the bacon or sausages are always gross.
Partner
4/10
Poor
12 Apr 2026
KEVIN
Outdated hotel. Brought towels but didn’t clean room or make beds. Would not recommend this hotel.
Family
8/10
Excellent
12 Apr 2026
Teresa
Staff were very friendly and helpful. Clean room. My only suggestion would be to do something about the odor that comes from the kitchen. Not only do you smell it when you walk in but we could smell it in our room during the night.
Family
10/10
Exceptional
08 Apr 2026
kristie
.
Partner
4/10
Poor
04 Apr 2026
Barry
Old, need better sheets & towels. Lobby doesn’t smell good
Friends_and_family Family
8/10
Excellent
31 Mar 2026
Evelin
I recently stayed at this hotel and had a mixed experience.

Check-in was honestly pretty frustrating. There were a lot of people arriving at the same time (it looked like multiple buses had just come in), so it was very crowded and slow. On top of that, my card kept getting declined 3–4 times, even though I knew I had funds available. The staff member kept running it as debit, even after I mentioned trying it as credit. I ended up calling my bank, and they confirmed it should be processed as credit—once that was finally done, it went through. That part was stressful and could have been handled better.

That said, the rest of my stay was great. The room was very clean, the bed was comfortable, and it was nice and quiet. I really liked the overall look and feel of the hotel.

So overall, a good stay—but the check-in process definitely needs improvement.
8/10
Excellent
30 Mar 2026
Anders
Easy one night stop on the road. Big rooms nice bed.
Self
10/10
Exceptional
30 Mar 2026
Marisa
The only thing I was kind of disappointed it said free breakfast but there wasn't you had to pay $15.99 for breakfast there other than that their service was excellent
Partner
10/10
Exceptional
26 Mar 2026
Teresa
Very nice and quiet place.
2/10
Poor
25 Mar 2026
PATRICK
The place is in need of renovations.
Self
8/10
Excellent
24 Mar 2026
Rossie
The rooms were clean staff was nice and polite the building is a bit out dated but not bad for the price. WiFi doesn’t reach the rooms furthest from the reception and the TV’s are basic and not smart TV’s. But over all a decent place quiet and great location lots of options to eat walking distance.
10/10
Exceptional
24 Mar 2026
John
Our room smelt musty and of mildew, but we got used to the smell, and otherwise our bed and pillows were comfortable. Staff was friendly. We enjoyed the pool and the late night snacks and convenience of the location will be back.
4/10
Poor
24 Mar 2026
Noe
The beds are uncomfortable and the bar is closed. Why miss out on potential revenue?
Partner
10/10
Exceptional
22 Mar 2026
Alex
Clean room clean pool
Partner
2/10
Poor
22 Mar 2026
Sean
This place is grimy. Looks like it is about to go out of business The bar is closed because they have had too many fights and too much noise apparently. The only thing good was the price and it still wasn't worth it. I would stay elsewhere.
Partner
10/10
Exceptional
21 Mar 2026
Monica
Nice place, clean, quiet, and everything you need is nearby. Could use visible security guards in the evening due to a lot of vagrants wandering around the area at night.
Self
10/10
Exceptional
18 Mar 2026
Peijie
Definitely a good place to stay overnight. Friendly staff and mini bar
Self
10/10
Exceptional
17 Mar 2026
Jesse
.
10/10
Exceptional
16 Mar 2026
Markell
Stayed for a get away and the room was pretty clean and kept up the front lounge was nice and spacious, didn’t get to the other amenities but i will next time.
4/10
Poor
16 Mar 2026
Burt
Dirty carpet, hard bed, toilet stuck out in front of the sink about a third of the way. Worst bathroom design I've ever seen. Should be embarrassed to rent a room like that. Room 327
Should at least give a big discount
Friends
10/10
Exceptional
16 Mar 2026
Junior
The rooms were clean, had a small issue with the bathtub drain, but front desk staff was helpful and maintenance came within 5 minutes. Quiet also.
Family_with_children
8/10
Excellent
15 Mar 2026
Judith
I keep coming back because I really enjoy my stays here.
Partner
10/10
Exceptional
08 Mar 2026
Monica
The room was nice. The property was clean and well maintained, the only thing that was concerning to me was the fact that the lady at the front desk assured me that there was Security on the property in the evening watching the parking lot, our vehicles, etc. Yet as I return from work at 3 o’clock in the morning, not one evening, did I see Security on the premises?? Although I did see more than one random homeless person loitering in the parking lot in the middle of the night. So that was a concerning factor for Mi Mi other than that the hotel and the staff were great.
Self
8/10
Excellent
07 Mar 2026
Peter
Clean room, well equipped with microwave, keurig, refrigerator.
Self
10/10
Exceptional
06 Mar 2026
Steve
Clean room. Friendly staff
Family_with_children
8/10
Excellent
06 Mar 2026
Christina
The staff was excellent and the room was very clean however the outside property needed a little trash pick up
Friends_and_family Family
10/10
Exceptional
04 Mar 2026
Jimy
Good
8/10
Excellent
02 Mar 2026
Tom
The plumbing needed some work. Nothing serious. Every thing else was fine.
Family
10/10
Exceptional
02 Mar 2026
Imelda
rooms were clean staff was nice
Family
2/10
Poor
02 Mar 2026
Marlin
The entire time, I couldn’t watch tv while I was relaxing
Partner
10/10
Exceptional
01 Mar 2026
Richard
Facility was clean and staff was friendly! Proximity to the fields we played at was excellent!
Friends_and_family Friends
10/10
Exceptional
01 Mar 2026
steven
Yes
Partner
10/10
Exceptional
24 Feb 2026
Sergio
Room was super clean. Good front desk service.
10/10
Exceptional
21 Feb 2026
Maria De los angeles
Excellent service
Friends
8/10
Excellent
18 Feb 2026
Ron
Clean, comfortable room; congenial staff
6/10
Pleasant
15 Feb 2026
Veronica
The room is clean and the hotel itself is good. But it was kinda ghetto the police showed up twice for disturbances
Leisure Partner
10/10
Exceptional
13 Feb 2026
Fernando
Very clean rooms and nice staff
Family
10/10
Exceptional
09 Feb 2026
Damien
Very clean and friendly staff at check in
Leisure Family_with_children
10/10
Exceptional
09 Feb 2026
Wallace
Overall was ok
6/10
Pleasant
09 Feb 2026
Jessica
Beds uncomfortable, cracks in walls and sketchy small elevators. Older hotel between two nicer ones makes it look nicer from website.
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Omololu
Clean and the staff was courteous and
10/10
Exceptional
01 Feb 2026
Jill
Love it very nice, very clean, very courteous
10/10
Exceptional
29 Jan 2026
Kiyota
Very nice staff
6/10
Pleasant
25 Jan 2026
Lili
Shower water is not hot, fridge is not cold.
Self
10/10
Exceptional
23 Jan 2026
Steven
the place was a perfect stay and had everything around every corner! i loved my stay and would come again if i have the chance !
10/10
Exceptional
22 Jan 2026
Marcela
Clean rooms
8/10
Excellent
20 Jan 2026
Nedra
The property was clean and there is an option for breakfast on site. Our needs were addressed in a timely manner.
6/10
Pleasant
19 Jan 2026
Jose
Good Condition. Not Great.. Awkward Smell
10/10
Exceptional
17 Jan 2026
Adriana
Estaba muy limpio y los cuartos son amplios
Leisure Family
10/10
Exceptional
14 Jan 2026
Oscar
Staff clean room and easy check in
6/10
Pleasant
13 Jan 2026
Brianna
I've been here about 4 times now, I really love the place it really is a comfort to be here. Unfortunately this time I did deal with some inconveniences this time around, the TV had vertical lines had to ask for a replacement, the shower handle to set hot and cold was reversed, and the sink was clogged. I just dealt with the minor inconveniences except for the TV my kids were not gonna have it 😆. But overall this place is alright. The staff are courteous and respectful and they accommodated my needs for the TV. I did not mention the other minor inconveniences but I meant to before leaving hopefully this post lets them know to go fix that room.
Family_with_children
6/10
Pleasant
11 Jan 2026
quiten
The staff was friendly.
8/10
Excellent
11 Jan 2026
John
Yes
Friends_and_family Family
8/10
Excellent
10 Jan 2026
Robert
Room was clean!
Self

Location & surroundings

Pacific Stay Hotel
3223 East Garvey Avenue North, West Covina, United States

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Pacific Stay Hotel

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