Americas Best Value Inn Azusa Pasadena

10/10

Exceptional

16 Feb 2026

Ven-Li

Room clean, friendly staff

Partner

8/10

Excellent

16 Feb 2026

Maria

Clean, comfortable room, friendly staff.

8/10

Excellent

15 Feb 2026

Julio

Staff was good

Family

10/10

Exceptional

19 Jan 2026

Koleatha

Quiet, clean and friendly staff

Leisure Self

6/10

Pleasant

30 Nov 2025

Athena

Just needed a place to sleep but staff was friendly

Leisure Family

2/10

Poor

18 Oct 2025

Evgeny

Confused by name, thought it’s best western
Nasty place, I had to bring own pillow because those are ugly, and forgot it there
It could be ok for a half price of motel6

10/10

Exceptional

12 Oct 2025

Koleatha

I dont have pets, the pool was available, I just did not get in it.

Partner

8/10

Excellent

09 Oct 2025

dante

Clean and good price

6/10

Pleasant

15 Jul 2025

Michelle

There were lots of gun shots 2 different times we stayed. Black mold was all over the bathroom and windows. Even if you prepay the rooms, there is a $100 cash deposit required for the remote and key cards.

Family

10/10

Exceptional

28 Apr 2025

Cynthia

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect. Everything exceeded my expectations. I would definitely stay here again and highly recommend it to others.

Family

8/10

Excellent

15 Apr 2025

Heather

Our room appeared to have been recently remodeled, and instead of carpeting had a smooth floor of some type of composite, which was very practical and clean. The room was generously sized and well laid-out. For a property so near the freeway, it was quieter than anticipated. There's plenty of parking, the grounds are clean and well-kept, and the staff are pleasant. About the only minor drawback is that the breakfast options are limited (coffee, juice, pastries), but there are so many restaurants in the area that it isn't really an issue. The refrigerator in the room worked well and was slightly larger than average. Overall I'm quite happy with our stay, and would strongly recommend this hotel to anyone looking for a reasonably priced option.

Leisure Family

2/10

Poor

06 Apr 2025

Jakr

Place was gross and unsafe feel

Partner

8/10

Excellent

22 Feb 2025

JOANNA

Shower and sink weren’t clean.

Partner

2/10

Poor

07 Nov 2024

Juette

Was there 3 nights never cleaned the room never got any fresh towels horrible nasty dirty smells bad never will go back

Business Self

4/10

Poor

21 Oct 2024

Thomas

Not a pleasant stay. I would have liked to relax 8n the big chair in the room, but it was too filthy.
I’ve stayed in third world hotels that were nicer than this.

Leisure Self

2/10

Poor

08 Oct 2024

Tianna

Firstly, there’s a $100 CASH deposit that I wasn’t aware of through booking. It was refundable but still, I could have got something so much better. When I got there it was NOT like the pictures. The fridge didn’t work and was dirty. There was hair in the shower. It was awful! It’s a motel not an in. I took videos but I hated it so bad! I didn’t complain to the desk because I wanted to make sure I got my deposit back. The little breakfast area doesn’t look like the pictures. I don’t know where they got those pictures from but it is NOT accurate. I booked through Expedia so I recommend going to the hotel’s ACTUAL website and read the reviews! They were correct. I promise you.

Business Self

10/10

Exceptional

07 Oct 2024

WASIU

The staff are very helpful and professional.

Family

10/10

Exceptional

14 Aug 2024

Andrea

Awesomeness

I had a great time on my vacation.. The front desk service was amazing..

Partner

2/10

Poor

13 Aug 2024

Bob

Customer service was terrible and over charged me 103.00 dollars for..I have no idea I never received a printed receipt. They said get it from expedia.
They also charged .25 for half of a provided ice bucket of ice. Maybe 32 ozs.
The Continental breakfast was sparse and limited. I had to give $100 cash deposit for tv controller. I do not advise staying here and shouldn’t even be available through Expedia
Just an awful experience.

Business

8/10

Excellent

13 Jul 2024

James

Everything was good but around midnight 2 females were loud outside couldn’t sleep for about an hour

Business

2/10

Poor

26 Jun 2024

Frank

$100 cash security deposit being sprung on me the night before the trip

2/10

Poor

16 Jun 2024

Teresa

Didn’t end up staying in this hotel didn’t like it

Self

10/10

Exceptional

24 May 2024

Robert

Azuza

Fast, friendly check in. Updated decor, very clean

Business

8/10

Excellent

19 May 2024

Marlene

The room was decent aside from the aesthetic. There was a part of the wall that was missing and the sink was bs king up when the barely started running, but if you’re just using it for a place to sleep, it’s good.

Leisure Partner

8/10

Excellent

06 May 2024

Francine

It was very close to shopping and Azusa Pacific University. With a few cosmetic fixes it would be nicer. Simple things like tile fixes and covering old switch plates with a pretty plate.

Leisure Family

10/10

Exceptional

24 Apr 2024

Jacques

In the mist, lying there all by itself is the America's Best Inn. It is safe, clean, quiet, affordable, and not to far from all of the major attractions. IE Disney, Magic Mountain, Hollywood, Universal Studios. A little, tucked away jewel.

Leisure Partner

6/10

Pleasant

18 Apr 2024

Norma

We booked so many hotels this was the only hotel calling us at 10:30 to let us know check out is in 30 minutes by the time they called us we were already getting out from our room ready to go turn in our keys and get our deposit WOW

10/10

Exceptional

15 Apr 2024

Andrea

Very nice

Leisure

8/10

Excellent

14 Apr 2024

GARY

America's best value Inn. Azusa

The property has seen better days. It was clean and well lit. Easy check-in and out. I've stayed in much worse places.

Self

10/10

Exceptional

18 Mar 2024

Andrea

It was great. I'm staying there again April.

Leisure

4/10

Poor

10 Mar 2024

Shane

The worker at the front desk amazing super sweet, very kind and helpful but with that being said there was mold in the restroom parts of the tub were falling off I found a injection needle on the floor blood stains on the sheets dust all over the walls blood on the walls holes in the walls very much not safe nor kept up to date I regret staying there

Leisure Family

6/10

Pleasant

03 Mar 2024

Sandra

The staff were very nice but at night was very loud with other guest and the rain drain right in front of my room . I literally could not sleep at all .

Business_and_leisure Family

10/10

Exceptional

20 Feb 2024

Martha

Good

Leisure Family

2/10

Poor

18 Feb 2024

Sandra

There was a neddle behind refrigerator sofa was old dirty

10/10

Exceptional

31 Jan 2024

Andrea

Awesome

Self

6/10

Pleasant

01 Jan 2024

Norma

Great place but tv did not work

2/10

Poor

08 Oct 2023

Andrea

Staff was unfriendly and very rude. Demanded 100.00 cash deposit to check in and would not issue a receipt . Room was very unkept and dirty.
First room the air conditioning did not work.
Would never stay here again.

Leisure Family

2/10

Poor

04 Oct 2023

Keith

I’m not a huge critic of the cleanliness of hotel rooms but The room I stayed in had a bunch of burn holes in the bedding from someone smoking (I had a non smoking room) and the smell was terrible worse than most public bathrooms… the room wasn’t swept properly a lot of small debris on the ground.

Business Self

2/10

Poor

06 Sep 2023

annet

They offer free continental breakfast and it’s not just some bread and coffee juice that’s all. My son he juice and he said it was just water

6/10

Pleasant

29 Aug 2023

Daylin

I like that check out time and it was very quiet.

4/10

Poor

08 Aug 2023

Scott

100$ CASH deposit. Not credit card, but CASH. Annoying.

Business Self

6/10

Pleasant

27 Jul 2023

Antonio

Advertises Morning breakfast, which really wasn’t much other than danishes coffee and juice

Leisure Family

10/10

Exceptional

26 Jul 2023

Wanda

Property was clean. Staff very friendly and courteous.

Leisure Partner

4/10

Poor

19 Jul 2023

Malinda

For the breakfast 2 mornings there was nothing out for the Danishes or any juice or anything. Coffee was not anything like coffee.

Partner

10/10

Exceptional

12 Jul 2023

Verified traveler

Check In Experience

My check in experience is the reason im providing a great rating. Sandy was available to assist me when arriving at a late hour for check in. Very responsible to have taken care of me. I appriciate your positive attitude and attendance during that time.

Friends_and_family Family

4/10

Poor

18 Jun 2023

Elaine

What I didn't like:
The floors are hardwood(or a reasonable facsimile)and after walking on them for just a few minutes barefoot the bottoms of my feet were BLACK!
Internet was not good. Most of the time I couldn't get online at all and when I did it booted me off after pausing my usage for just a few minutes.
No coffee in the room. Had to go to the office to get some.
The arms of the one chair in the room were filthy.
No microwave.
Had to flip a light switch to turn on the refrigerator, which would have been okay if we had been told in advance.
The one thing I did like was the bed and pillows.
All in all it is a pretty dreary place. We would have moved except for the fact that we had already moved from another hotel that was worse!

Leisure Partner

6/10

Pleasant

22 May 2023

Conway

No amenities at all. Coffee not available in room and front doors to lobby are locked until 7am

2/10

Poor

21 May 2023

Samantha

It was horrible. Literally the dirtiest hotel I’ve ever had. There was stuff on the ceiling that no one cleaned, when we called to have someone come clean it so it wouldn’t leak on us they told us we had to do it. The room was so dirty that there was caked on dirt everywhere and cob webs. It was FILTHY

Leisure Partner

6/10

Pleasant

07 May 2023

Peggy

Would not provide a receipt for our cash deposit.

The check-in process was frustrating. The need of a $100 cash deposit was not clearly stated and we knew nothing about it until check-in. Fortunately we had the cash with us. However, he refused to give me a receipt for the cash deposit. I was told it was because people would try to claim it twice, but there are better ways to deal with this.They could simply have people sign the information card saying they received a refund on their deposit. The room was adequate and clean, but we will not return.

Friends_and_family Family

6/10

Pleasant

30 Apr 2023

Verified traveler

We were asked for a cash deposit upon arrival.

Friends_and_family Friends

4/10

Poor

08 Apr 2023

Nadia

I had to switch rooms because the shower was terrible, one line of water, the bed was dirty, there were random hairs in the bathtub, and in the bed, once I switched rooms it was a bit cleaner than the other but the shower still had the same problem, I used to stay with this company often but never again they have gone cheap.

Business_and_leisure Partner

10/10

Exceptional

08 Mar 2023

Tracy

I love staying there. Everyone is very nice to me

Leisure Partner

2/10

Poor

26 Jan 2023

Morgan

Staff ver inattentive. Very difficult to check in or out... lobby is locked all the time.

Business Self

10/10

Exceptional

11 Jan 2023

Anthony

N/a

Business Self

6/10

Pleasant

04 Jan 2023

MATASHA

The staff was great and amazing. Very friendly. The room we stayed in was dirty. There were stains on the blankets and sheets. Luckily we brought our own. The remote didn’t work for the room on the TV. We had to keep getting up to raise and lower the volume and change the TV. Bed was decent to sleep on & the air conditioning and heater worked great.

Leisure Partner

4/10

Poor

04 Jan 2023

Blake

The people are wonderful. The property desperately needs attention. No continental breakfast although it is advertised as having a breakfast. Our room was filthy. The wires for the smoke alarm were hanging from the ceiling (no smoke alarm), the molding around the bathroom mirror is falling off, the refrigerator wobbled all over, baseboard tiles in the bathroom had fallen off, the bedding has cigarette burns in it (non-smoking room). I knew it wasn’t a four star motel when we booked the room, but this isn’t even a one star. The only good point is the people. Friendly and personable. One reason we booked here was the description said it has a breakfast, but it doesn’t and the restaurant they advertise doesn’t serve breakfast (it’s a Chinese restaurant). You have to travel some distance to fine a breakfast restaurant unless you have a McMuffin every morning. So disappointed 😢.

Leisure Family

8/10

Excellent

27 Dec 2022

Janette

It’s good for the price

Leisure Family

6/10

Pleasant

22 Aug 2022

Verified traveler

Bed Sheets had paint and minor stains. Alot of movement during the night and beer cans on the stairs

Self

10/10

Exceptional

05 Jul 2022

Aaron

Easy check in friendly staff maids friendly

Partner

10/10

Exceptional

09 Jun 2022

edyn

Clean, quiet

Business Self

10/10

Exceptional

01 Jun 2022

Maria

Near by choices of fast foods

Leisure Family_with_children

6/10

Pleasant

23 May 2022

David

I didn’t like the unwanted activity in the parking lot!…

Leisure Self

8/10

Excellent

21 Mar 2022

Walter

Nice folks and good value for the price

Business_and_leisure Self

6/10

Pleasant

04 Jan 2022

Marc

Friendly Staff, convenient location,
The hot tub look good, but it was ice cold, after getting it "turned on" it never heated up enough to use in 2 hours. Pricey for what you got, but what isn't in CA. Good restaurants nearby. Over all B-

Leisure Partner

4/10

Poor

03 Jan 2022

Shirley

The motel room was so dirty! The toilet seat was falling off and then bathroom sink was clogged. Thick old dust everywhere! This place needs a very deep cleaning! The sheets were clean and the water pressure was good. That's the best I can say and that's being kind.

Leisure Family

6/10

Pleasant

02 Jan 2022

Douglas

This hotel was one of the only affordable hotels not too far from the Rose Bowl. Service was super and the area is safe. The hotel shows it’s age and the room had dirt on walls, dust on the floor boards and random hair in the bathroom. It wasn’t super clean…but the sheets, toilet and floor were which worked for us.

Friends_and_family Family

6/10

Pleasant

01 Jan 2022

Elisabeth

They required a $100 CASH deposit. I do t mind securing a room night or extra hold on a CC but cash. They have an ATM on site. I chose to drive to 7-11 since I had flashing lights. I got my room key and remote for TV at check in. Room was just OK. I saw a few ants. Bathroom was just OK. Mini fridge did not work. Weird locks on window. Ok for a few hrs of sleep between decorating floats but I would not go back next year.

Business_and_leisure Self

8/10

Excellent

18 Dec 2021

Marvin

Pretty good location

My stay was well ! Had no problems. Food next door was bomb !

Self

6/10

Pleasant

10 Dec 2021

Christine

It was Alright, they kept ringing the alarm for checkout at 10 and contend

10/10

Exceptional

27 Nov 2021

Casey

Nice people, well kept

Leisure

10/10

Exceptional

24 Nov 2021

Tania

Great customer service.

Business Partner

10/10

Exceptional

22 Nov 2021

Masafumi

I found the lady at the office very kind and helpful to the customers including I myself.

Leisure Partner

4/10

Poor

22 Nov 2021

Verified traveler

The $100 cash deposit is so bizarre and unnecessary. Also fire alarm low battery beep was going off in room next to us for both nights.

Business

4/10

Poor

22 Nov 2021

Michelle

Bad Experience

I went to check in and the male clerk was very rude and unwelcoming. I’ve never had such a bad experience with just trying to check in. I was tired and road weary and then having to deal with that was very disheartening. Checking out was fine. The female clerk was very nice and efficient.The cleanliness of the room wasn’t up to par. There were dust bunnies and the bathroom needs a deep clean.

Self

10/10

Exceptional

18 Nov 2021

Jodie

the renovations going to look really nice

Business_and_leisure Partner

6/10

Pleasant

24 Oct 2021

Angelina

Do not stay here!

Asking for only cash at check in is ridiculous and very shady. I didn’t even get a receipt of the deposit. The room was beyond dirty, only throw pillows provided and the bath faucet was dripping water all night, walls are thin and outside was so loud.

Partner

2/10

Poor

18 Oct 2021

Juan

This was by far the grossest stay at a hotel in my life. Never returning & appalled that Expedia would even question my comfort. There were bed bugs.. water stains on the roof. Old candy on the floor from previous stays. & the room smelled absolutely terrible. Never will I suggest anyone to use Expedia or to stay at the America’s Best Value Inn

Leisure Family

10/10

Exceptional

01 Oct 2021

JOSE LUIS

Good service

Leisure Friends

10/10

Exceptional

27 Sep 2021

Marissa

The staff is professional and nice. Clean, and Covid-19 standards. Rooms have a refrigerator and they dont charge extra its already included in room rate. Like how close it is to everything. Food, shopping, easy access to frwy, and public transportation.

Partner

10/10

Exceptional

03 Sep 2021

Delia

The lady at the front desk was super nice and kind.
Our room was reserved as smoking (I might by mistake book it like that ) and she kindly offer to change it to a non smoking room.
At first sight we didn’t like the appearance of the hotel but once we got into the room our mind changed: very clean and nice . Yes we go back again .

Partner

2/10

Poor

25 Aug 2021

Carlos

Nothing

Business Family_with_children

10/10

Exceptional

23 Aug 2021

Akira

I love this hotel , highly recommended.

10/10

Exceptional

21 Aug 2021

Rodney

Very clean and the staff is friendly.

Leisure Partner

4/10

Poor

16 Aug 2021

Verified traveler

No coffee in room. No continental breakfast served. Continental breakfast was advertised but they closed it off and did not disclose that when making reservations. That should have been disclosed.

Leisure Family

8/10

Excellent

29 Jul 2021

Maria

Very nice

Me an my kids enjoyed it it was really fun !

Friends_and_family Family

10/10

Exceptional

27 Jul 2021

Verified traveler

Nice Manager to deal with. Only spent one night however very affordable and close to hiking

Leisure

2/10

Poor

19 Jul 2021

Eric

Dissatisfied Hotel Guest

Very Dissatisfied, They made my guest get out of the pool because they said only the ones that are booked in the room can use the pool and not the room people guest , the man was very disrespectful and didn’t go by the llegal rules and regulations..... I would not choose to go there again and would not recommend it to anyone....

Friends_and_family Family

10/10

Exceptional

11 Jul 2021

Verified traveler

What I liked about the property is the location. Close to frwy, and walkable or close drive for shopping, restaurant's, public transportation. The staff is friendly & professional. And they all try and keep the place clean and quite. I feel safe here.

Leisure Partner

2/10

Poor

27 Jun 2021

Aminat

The worst stays

Bad experience, request for non-smoking room and I was put into a smoking room. Receptionist was telling that there’s nothing she can do, if she can find any room I have to take it like that, with no apology. Another room she gave, still smells of smoke and not properly clean. And the toilet was so dirty. I asked for room service, she said no room service until the next day to do the cleaning. I call the front desk to ask for towels, tissue paper, I was turn down. I call in the morning asking for towels and wash cloths and the guy I talked to was telling me that I room service not available until 9:30a.m. and I was going to check at 11:00a.m. Room service or hotel cleaner did not show up until after I checked out. The room service show up after 11: 10a.m doing nothing, just to check whether the room being vacated, I know of this because I was standing in the parking lot. Tell me is this a good hotel.

Business

4/10

Poor

18 Jun 2021

Verified traveler

There were cigarettes holes in our sheets, the bathtub was stained and gross. Honestly I was afraid to sleep on the bed and catch a disease. The guy who checked us in wasn’t very happy to be there either and in the morning when we were leaving, we saw very weird people hanging out on the property. It was cheap and I wasn’t expecting luxury but honestly I’m kind of traumatized and would never return.

Leisure Partner

4/10

Poor

18 Jun 2021

Verified traveler

The welcoming was very poor. The room was dusty. Tgere was no microwave and the frige was stinking so bad.

Business_and_leisure Self

6/10

Pleasant

28 May 2021

Verified traveler

Room could've been