Name: Motel 6 San Dimas, CA - Los Angeles
Address: 502 West Arrow Highway, San Dimas, 91773, US

8/10

Excellent

20 Jul 2026

Robert

When I checked in my room smelled terrible..... It smelled like weed. I called the front desk to ask if I could have a different room, he came and it was inspected and he agreed. And I was granted a much better room. I am very thankful that the staff made things right. Well done and best wishes.

Self

4/10

Poor

14 Jul 2026

Brian

Make sure you know there is NO refrigerator, no microwave in the rooms. Regretting I didn't notice it. Lots of homeless around. Smelled like pee when he was walking in.
Gross. I won't ever book a Motel 6!

Business

10/10

Exceptional

14 Jul 2026

Faatamalii

Shopping center & food places were all close by. We like the area we stayed because it had so much light at night we can see the whole parking lot and whoever is up at night. The Staff at night was very helpful and he makes sure to get what we asked for. The owner or Boss was very welcoming to us and our Family when we stayed there.

Family_with_children

10/10

Exceptional

11 Jul 2026

Gary

Everything thing was great

Self

2/10

Poor

09 Jul 2026

sergio

Pretty bad maintenance. Mattress in bad condition.

Family

4/10

Poor

09 Jul 2026

Jeremy Van

room has NOTHING but bed and tv and bathroom. No chair to sit in. bathroom was bad, door falling off.
only outlet was by the sink?????

Partner

6/10

Pleasant

08 Jul 2026

Carol

Dirty weird people

10/10

Exceptional

07 Jul 2026

Magic

Great service

Self

2/10

Poor

06 Jul 2026

Maria Florida

The mattresses were old sagging very uncomfortable the pillows were like pieces of foam cubes cut and made into a pillow. The airconditioner was making a loud sound enough to disturb ones sleep. Francis the front desk personnel saw it first hand and brought us somewhat better pillows.

Pet

10/10

Exceptional

26 Jun 2026

Glenn

Love this property the entire Staff is polite and professional and SUPER CLEAN

Family_with_children

6/10

Pleasant

25 Jun 2026

Jorge

The hotel is well located, clean, and the room is a good size. My only complaint is that it smelled strongly of cigarettes, and it was supposed to be a non-smoking room.

Self

10/10

Exceptional

21 Jun 2026

Glenn

To Whom It May Concern,

I wanted to take a moment to recognize the outstanding staff at Motel 6 in San Dimas and share my appreciation for the level of service my family has received during our stay.

In particular, I would like to acknowledge Caden A., Alejandra, and Andrea, Andrea\"), who have consistently treated my family with professionalism, kindness, and respect. Their positive attitudes and willingness to help have made a tremendous difference during a stressful period in our lives.

I stay in hotels frequently and interact with many hospitality professionals. I can honestly say that this team has gone above and beyond. The property is clean, well-maintained, welcoming, and professionally operated. From the moment we arrived, the staff made us feel valued and respected.

While Motel 6 may not offer all the amenities of some higher-priced hotels, the quality of customer service here rivals or exceeds many well-known brands. The atmosphere is comfortable, the staff is attentive, and the overall experience has been exceptional.

Please extend my sincere gratitude to Caden, Alejandra, Andrea, and the entire team. They represent your company extremely well, and I wanted to make sure their efforts were recognized.

Thank you for providing such a positive experience for my family.

Respectfully,

Glenn E. Snowden Jr.

Family_with_children

2/10

Poor

18 Jun 2026

Venkata

Room smelled like a homeless place. Would not recommend this place.

Self

10/10

Exceptional

10 Jun 2026

Mark

Good

6/10

Pleasant

09 Jun 2026

Richard

The room was clean, the staff, especially the manager was very polite. Parking is sufficient but air conditioning in my room was difficult to get right.
No refrigerator in the room, which for me is an amenity that should be included in every motel room.
It's very close to a shopping center which is a plus.

Self

10/10

Exceptional

08 Jun 2026

James C

Exelent location. Clean room, good security, good reception

Partner

2/10

Poor

07 Jun 2026

Saurabh

Room terrible- unclean- floors , peeling paint, rusted rotted fixtures in shower. Give this property a pass

Self

6/10

Pleasant

06 Jun 2026

Ryan

This hotel was a good value, but it did come at a price. Some of the issues included: The bathroom floor tile was cracked/wavy and much of the grout was missing, almost as though roots were growing beneath. The uneven floor no doubt made thorough cleaning impossible. 2: I've never been to a hotel like this one, where I could count multiple stains on the sheets as soon as I walked in. 3: The bed mattress was hilariously destroyed, with deep permanent indents. I'm not picky about mattresses, so this wasn't an issue for me. 4: The 'locals', or long term guests, were almost all sort of zombie-like, stumbling around outside a lot of the time - perhaps par for the course with the lowest cost motels? They never caused a problem for us, other than the ones directly above us, who let their kids scream and stomp around rampant literally all night long. 5: The AC technically would run, in short bursts, but never achieved the desired temperatures. All of this said, I would consider staying again. It was a secure room where I never felt in danger for almost half the cost I'm used to around LA.

Partner

8/10

Excellent

06 Jun 2026

Gary

Everything was great except the adjoining room. They were loud and banging on their door like they were the police.

Self

8/10

Excellent

05 Jun 2026

Don

No ice machine.
Property lights bright like a prison. Curtains don’t black out. Brighter at night than day. Difficult to sleep.

Friends_and_family Family

2/10

Poor

04 Jun 2026

Fariba

I stayed here several times before I never had any issues. This last time not only did they book me the wrong room and the room they gave me had no working lights, when I tried to address it with them the office lady was extremely condescending and rude telling me I was wrong even though I had the proof on the app to show that they booked me the wrong room. She wouldn’t hear me out and made a big scene in their office completely degrading me and embarrassing me, extremely disrespectful. I will never return!

10/10

Exceptional

03 Jun 2026

Mary

Andrea is always so bubbly and happy with a smile on her face even before you walk into the lobby. The rooms have been upgraded and the light grey is so easy on the eyes. Everything is always clean and the location is conveniently placed between multiple shopping areas and restaurants are walkable.

Pet

8/10

Excellent

02 Jun 2026

Jaime

Should provide iron in every room

Family

10/10

Exceptional

01 Jun 2026

Lori

This is a bare minimum motel but the rooms are very clean staff all friendly and helpful. Will stay there again.

Partner

6/10

Pleasant

30 May 2026

Stephen

Basic Basic Basic. Noisy overnight.

Self

10/10

Exceptional

22 May 2026

Hector Javier

Loved

10/10

Exceptional

21 May 2026

Moises

Too close to Everything closet to the freeway, rooms, and property clean, a lot of parking.

8/10

Excellent

20 May 2026

Ailabogie

The quick response of the front desk staff. Very courteous, very helpful, very polite

Business

2/10

Poor

14 May 2026

Wesley

I stayed for 1 night on a solo business trip. Unfortunately This wasn't a good stay. I had a roach crawling on my bed. This place is dirty. I immediately told the front desk, I reauested a clean room without roaches.They accomidated me another room. I advised the front desk manager that this is unacceptable, but was told there was little he could do other than a small discount for future stays.I can't recommend this hotel.

Self

8/10

Excellent

11 May 2026

Thomas

The staff was very friendly and helpful and the room was clean, with a comfortable bed.

Self

6/10

Pleasant

09 May 2026

David

My room smelled was drenched in the smell of smoke. Several other people in my group had rooms that were perfectly fine, which is why I kept it a 3 star... even though my experience was less than that.

Surrounding area was better than expected for the price.

Friends

8/10

Excellent

04 May 2026

KEITH

Great value for the overall experience, but for the 2 ice machines out of order for each of 2 stays.

10/10

Exceptional

02 May 2026

Vanessa

Sabrina really made our experience a great one! She was super helpful, great attitude and definitely had alot of patience! She answered all our questions and made sure we were in an adequate room with our children.
Thank you!

Family_with_children

8/10

Excellent

30 Apr 2026

Daniel

Heater was not working but otherwise a nice stay

Self

8/10

Excellent

29 Apr 2026

Kenneth

Clean room. Close to restaurants

Self

10/10

Exceptional

20 Apr 2026

Iris

The staff was polite

10/10

Exceptional

18 Apr 2026

Gary

Everything was great

Self

6/10

Pleasant

18 Apr 2026

Gary

Does not have an elevator, and I'm disabled so I had to climb stairs. Also, due to the questionable area, I had to remove ALL my belongings from my vehicle and lug them UP to the room I was assigned. Will not stay here nor recommend this motel.

Self

4/10

Poor

17 Apr 2026

Michael

Bathtub was dirty and there were no towels in the room

Partner

4/10

Poor

17 Apr 2026

Wesley

I booked new \"upgraded\" room, the TV didn't work properly and the screen had 2 vertical lines because aperantly it was cracked. The toilet seat was completely unhinged in bathroom. All the chrome fixtures had dried paint from the construction.

Self

6/10

Pleasant

13 Apr 2026

Andrew

We arrived for a late checkin and the front desk was very helpful and fast. The room however was disgusting and worn down. There were mustard splatters on the tables that weren’t cleaned. The room smelt of smoke even though it was non smoking. AC unit smells like it is saturated with cigarette smoke. Thankfully the beds were clean but the floors and bathtub looked disgusting. We were so exhausted so we didn’t bother trying to get a different room.

Family_with_children

6/10

Pleasant

13 Apr 2026

james

They didn’t service room for the whole week. Could at least emptied garbage cans, and left a new set of towels.

Self

8/10

Excellent

11 Apr 2026

Leah

Parking was easy access. The night staff was very courteous. The room was clean, but the bathtub was dirty. Air conditioner worked great.

Self

10/10

Exceptional

10 Apr 2026

Jessica

Yes all good staff is awesome, new manage,r, what he's Wsum in every single way

2/10

Poor

07 Apr 2026

andrew

Stayed a few years ago was budget but nice. Not anymore. First room smelt so bad we asked to change rooms. Staff were helpful and changed the room no problem. Second room was better but bed blankets had cigarette burns. The sheets were old with stains. We got some more fresh sheets but these were still the same with stains on them.
But the Main problem bitten by BED BUGS during the stay. Shame as we have stayed here a few times with the last about 5 years ago, but after this experience I would never go back.

Partner

10/10

Exceptional

07 Apr 2026

Elvia

Loved the amenities here and staff was just lovely.

8/10

Excellent

06 Apr 2026

Andrew

Room was nice, always good for a one night stay to rest

Partner

10/10

Exceptional

01 Apr 2026

Chris

Clean a lot of food options nearby

Self

2/10

Poor

31 Mar 2026

Katy

I booked a room they gave me room 244 upstairs, I told the guy I had large suitcases, he said he would help me since there’s no elevator. I get to the room and it smelled strongly bleach smell ! I opened the window turned on the AC try to air it out for about 15 minutes with the door open , I was getting a headache from the bleach smell , I went ahead to move my bag and there was a baby cockroach right under my bag!!!! I was upset about the smell and the headache and nausea it was causing me and now I just discovered a cockroach! I immediately took my heavy luggage by myself back to my car and asked the front desk to cancel my stay which he said he couldn’t do that and to call the manager the next day, so I called and she forcefully charged me for the night even though I informed her the condition of the room and the cockroach while she refused to listen but instead denied everything, because I sat on the bed she said she was being forced to charged me for the entire night even though their rooms are highly toxic fumes of bleach in the entire room , I would give them a zero star and hope they lose their license to operate, zero customer service or care ! We are not in India !!! This is the U.S. please shut this roach infested bleached chlorinated toxic mold motel! It doesn’t represent any Wyndham property! It is damaging the Wyndham reputation! Yuck !!!

Friends_and_family Family

4/10

Poor

31 Mar 2026

Suzette

Rooms are nothing as they appear on listing.There was a baby roach in our room and over all was NOT at all happy

Pet

8/10

Excellent

29 Mar 2026

Anthony

Parking was easy ac worked went to use the bathroom and it was dirty tho. Had dead flys on the floor and the tub was dirty so was a bit iffy on using it.

Family

6/10

Pleasant

28 Mar 2026

Chris

wifi sucked

10/10

Exceptional

24 Mar 2026

Jhared

Ok

10/10

Exceptional

24 Mar 2026

Moises

Yes absolutely 💯.

4/10

Poor

22 Mar 2026

Guadalupe

Didn’t use laundry room

Family_with_children

6/10

Pleasant

21 Mar 2026

Magaly

The sheets were stained, the tub was dirty and the shower curtain had gunk on it.
The location was great, check in was quick, the staff was nice, the area was quiet but more time should be invested in housekeeping.

Family_with_children

10/10

Exceptional

19 Mar 2026

Brenda

Everything is closed by restaurants and stores like target, Ross and Burlington. Plus staff is very friendly and always clean.

8/10

Excellent

18 Mar 2026

Thomas

The room was clean and the staff was very helpful.

Self

4/10

Poor

17 Mar 2026

Dennis

Didnt feel safe as lots of people roaming around.

Self

10/10

Exceptional

11 Mar 2026

Brenda

Staff is friendly and clean rooms

Family_with_children

10/10

Exceptional

11 Mar 2026

Chris

Good

Self

2/10

Poor

10 Mar 2026

Netra

Very Dirty

4/10

Poor

10 Mar 2026

Monica

Tv remote didn’t work and front desk could care less. 1 bar of soap? 1 bath towel?
Beds terrible and light by the bed didn’t work!
I don’t expect a lot from motel 6 but this was pretty bad considering their rating

4/10

Poor

09 Mar 2026

Mihir

There was no microwave or fridge in the room. It’s not mentioned when I booked the motel for my stay. There is not efficient hot water. Not recommended to anyone.

Self

8/10

Excellent

07 Mar 2026

Matthew

The room smelled of awful mixed in with cheap cleaner of some sort. Outside, there was a group of folks drinking beer in lawn chairs outside a room, adding to the ambiance of a few homeless folks who would make their presence known a bit. Weirdly, there were cars being loud both late night and early morning. The location and price were convenient.

Self

2/10

Poor

07 Mar 2026

John

Staff enters your room when you’re not there!!

Pet

6/10

Pleasant

06 Mar 2026

Freddie

Location was good. For the price the room was sufficient. Only issue I had was the room smelt of cigarette smoke and there were cigarette burns on the side of the tub

Self

10/10

Exceptional

03 Mar 2026

Bobby

It's the best

Friends

10/10

Exceptional

26 Feb 2026

Miguel

Good

2/10

Poor

25 Feb 2026

Irma

Staff was rude and the room AC didn’t work well.

Self

10/10

Exceptional

20 Feb 2026

Vanessa

Yes

10/10

Exceptional

20 Feb 2026

Blanca

Front staff was amazing

Partner

10/10

Exceptional

17 Feb 2026

Wesley

Check in great

2/10

Poor

16 Feb 2026

Travis

Rm 121, a nonsmoking room, smelled like cigarettes and marijuana. Beds were old and you can feel the springs on the mattress. The bedding was dirty. Towels were dirty and had hair on them. The tub was also dirty with stains and had hair too.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Duane

Staff was uncooperative, staff was unable to fulfill my reservation request for ground floor, my handicap does not allow me to climb stairs with luggage, staff has a similar room with two beds but wanted to up Motel 6 ever again

10/10

Exceptional

15 Feb 2026

Samej

The staff is amazing

6/10

Pleasant

14 Feb 2026

silvia

Room smelled like cigarettes really bad

10/10

Exceptional

12 Feb 2026

Kevin

The mystery of its boundaries.

Family

10/10

Exceptional

11 Feb 2026

Gary

Everything was great

Self

8/10

Excellent

10 Feb 2026

Thomas

The staff was very helpful and the room was nice, with the exception of a scratch on the television screen. Overall, a good stay.

Business Self

10/10

Exceptional

10 Feb 2026

Luis

Easy to check in. Friendly staff

10/10

Exceptional

04 Feb 2026

Samej

The staff

Business_and_leisure Partner

10/10

Exceptional

04 Feb 2026

Samej

The staff was amazing

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Christopher

The staff was friendly and helpful. I had an issue with my room; the staff was able to move me into a different room and refund me the difference between the rooms.

Leisure Self

10/10

Exceptional

31 Jan 2026

Gary

The staff the room

Self

2/10

Poor

26 Jan 2026

Aleyda

I have terrible experience, The room smelled strongly of weed , it had many cigarette burns,in the shower too , and they don't provide a microwave. There were many people walking around and making noise outside, so neither my daughter nor I could sleep. I think we would have slept better in the car. I do not recommend it.

8/10

Excellent

26 Jan 2026

Angel

The staff was nice and the room was clean. Bathroom was a little odd as it felt very prison style, and the bed wasn’t the comfiest, but everything worked out

Leisure Partner

6/10

Pleasant

24 Jan 2026

Lazohn

Kind of

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Joe

Room clean.

Business

10/10

Exceptional

21 Jan 2026

Lorraine

This Motel 6 is clean, quiet, safe, well-lit at night, and within easy walking distance of several good restaurants including one of my favorite Thai restaurants, The Lucky Elephant. The staff is friendly and helpful and there is a laundry onsite which is very convenient. There is also easy parking. Target, Trader Joe’s, and Petco are within half a mile and many other restaurants, stores, and service stations are an easy drive of within a couple of miles.

Friends_and_family Family

2/10

Poor

19 Jan 2026

David

Check was an hour and a half late because the room wasnt ready at check in time. No apologies and we couldn't cancel because expedia said we would lose our money. Front desk said he doesn't clean the rooms so what do I want him to do. Not cool after traveling from out of state. Will never stay here again.

Business Partner

2/10

Poor

18 Jan 2026

Antique

Felt like I was sleeping on springs
I will never stay there again

Leisure Partner

10/10

Exceptional

17 Jan 2026

Gary

Great staff