Name: DoubleTree by Hilton Hotel Claremont
Address: 555 W. Foothill Blvd., Claremont, 91711, US

4/10

Poor

02 Aug 2026

Tiffany

I got multiple bed bites over 2 nights. The parking is not too close to the building and the lot is dark to walk. The computer was down while checked in and needed to wait for a long time.

6/10

Pleasant

31 Jul 2026

Tingting

The Good: overall clean room and competitive price. Great breakfast buffet and friendly stuffs. 20 min drive from ONT airport.

The Bad: the drain of the tub is blocked; at the end of taking shower, it would end up covering your feet in the water. The body-wash bottle was empty on day one and remained empty even after next day’s room service; I need to request a new bottle at the front desk.

8/10

Excellent

28 Jul 2026

Rachelle

Convenient location, nice pool, comfortable beds.

10/10

Exceptional

28 Jul 2026

Andrea-victoria

Great

8/10

Excellent

27 Jul 2026

Laura

This hotel was great except the walls including ceiling was very thin. Guests above were stomping all night and even talking could be heard by us. So I would suggest requesting a top floor. Other than that it was great. The pool was always full including chairs so I didn't get to check it out

10/10

Exceptional

27 Jul 2026

Robert

Lovely clean room with comfortable beds. The staff were friendly and helpful everywhere from reception, housekeeping and restaurant. The location is a very pleasant neighbourhood and the food and drink in the nearby village centre had a lovely atmosphere. Very safe residential area. Pool and spa pool were great.

10/10

Exceptional

22 Jul 2026

Larry

Best place in and around Claremont

10/10

Exceptional

22 Jul 2026

May

Great breakfast and value for the money!

10/10

Exceptional

18 Jul 2026

Daniel

I was allowed to check in early. The associate working the front desk was extremely accommodating and helpful.

Self

10/10

Exceptional

17 Jul 2026

Carlos

great place to stay, quite and clean

Partner

10/10

Exceptional

14 Jul 2026

Susan

This is my second visit. Will be back again in December. Great place to stay.

Self

10/10

Exceptional

12 Jul 2026

Darrell

Great atmosphere and the Orchard Restaurant is fantastic.

Family

8/10

Excellent

11 Jul 2026

Lawrence

The room was fine and comfortable albeit now a little dated. The property is clean, conveniently located with excellent parking and a lovely pool. Disappointing was the lack of any crockery, cutlery, drinking and wine glasses, a microwave or even an electric kettle in our room. It did have a filtered coffee machine but not everyone enjoys that. We were there five nights so bought an electric kettle, coffee, cups, plates and cutlery from a nearby store. Clearly management wants guests to dine and drink in the restaurant hence no utensils. Frustrating approach! Plus, having to also pay for decent WIFI in this age seems a little backward. The tariff is not cheap so it should include utensils and decent WIFI cover.

Partner

10/10

Exceptional

10 Jul 2026

hrair

Great property clean rooms

Business

6/10

Pleasant

09 Jul 2026

elise

Room was nice, confusing to get around and not easy to get around due to stairs

Partner

4/10

Poor

08 Jul 2026

Roberta

The facility was reasonably clean. But there was no help in with my two large, heavy suitcases (I am a 73-year-old woman). I struggled getting them through interior doors and over uneven pavement/flooring. When I pointed this out to the desk clerk on departure, the female desk clerk pointed out that they would have called someone to help me IF I HAD ASKED FOR IT. Instead, I kidnapped one of their luggage trolleys from the lobby when I returned from dinner and kept it in my room until I was ready to leave the next morning.

The restaurant on the property was extremely expensive and offered at least one dish with grass-feed beef...FROM BRAZIL, i.e., grazed on former Amazonian forest, which is disappearing at a shocking rate. Any visitor who cares about the planet knows that Brazilian beef is grown on what used to be Amazonian jungle, not some readily available grass grown right here in the US. That also saves the use of airplane fuel to get the beef from Brazil to California, which had a good likelihood of being grown within 100 miles of the restaurant.

There was no info in the room on how to use either the climate control or the television. All it takes is a 3x5 card, not a technician who wasn't available because it was too late. Idiotic!

Self

10/10

Exceptional

06 Jul 2026

Deyang

Good location, well managed property.

Family

10/10

Exceptional

30 Jun 2026

Maria Dolores

Room was clean, quiet, hot water was hot without a wait. Breakfast was a hot buffet with omelet bar, fryit, cereal, pastries, etc.

Self

6/10

Pleasant

28 Jun 2026

Mario

The property needs to be updated.
Rooms feel older.

Friends

10/10

Exceptional

26 Jun 2026

Janie

Staff was so great. Room was comfy and clean. Got a drink at the bar and sat on the patio. We had a lovely stay.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Andrei

This is a well-maintained property, within walking distance from the Claremont colleges. The breakfast included custom made omelettes and waffles. The concierge was very efficient.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Laura

Quiet and immersed in greenery. You can hear people next door as the walls are think but if you are lucky you will have a more secluded room.

Self

10/10

Exceptional

03 Jun 2026

James

My overall experience was very good.

10/10

Exceptional

31 May 2026

Susan

The staff was so nice and accommodating
I was very impressed

Business

10/10

Exceptional

27 May 2026

amie

Everyone and Everything was excellent. We used the hot tub it was super nice. The location was great also.

10/10

Exceptional

25 May 2026

Christine

Everything is clean and staff was friendly

10/10

Exceptional

12 May 2026

Caitlin

Nice

6/10

Pleasant

10 May 2026

Thomas

No breakfast available because of Mother’s Day brunch . Should have had a small area for hotel guests to eat

Partner

4/10

Poor

09 May 2026

Tiana

I paid for an expensive room that was supposed to be”have a view of the mountains”. It had a view of a hedge and a parking lot. It was very dusty to the point where my allergies went crazy. The heater barely worked. It was a gigantic room but it didn’t feel like a $400 room. Also it was weird that people could see into the windows while walking to their cars.

2/10

Poor

07 May 2026

Rebecca

Gross and dirty. So run down. Hilton should be embarrassed to market this property in such a cool college town.

Self

10/10

Exceptional

28 Apr 2026

David

Great breakfast, friendly staff

Business

6/10

Pleasant

28 Apr 2026

Erin

Our shower was not working well, there was a big leak so the water was not traveling up to the shower head and there was a lot of mildew in the shower. The carpets were also old and stained. Needs an upgrade since it’s an older place. Though the grounds are pretty

6/10

Pleasant

26 Apr 2026

Tracey

The lady that helped us at check in was rude. The room had a musty smell that didn't seem to go away.

Partner

8/10

Excellent

23 Apr 2026

LYDIA

This property is very well maintained rooms are spacious and clean as was bedding crisp and clean. The grounds are very nice and well maintained while I did not use the pool. It looked very inviting. I was disappointed that the bar area of the restaurant was not open until 5 PM and I was promptly dismissed when I got there at 4:45. It should be open at hours that are not aligned with the restaurant in my opinion. Other than that, the staff was great. Enjoyed my stay thank you very much.

Self

8/10

Excellent

21 Apr 2026

Sarah

The rooms and hall ways are dated but the restaurant and pool and atrium/ patio are nice.

8/10

Excellent

21 Apr 2026

Andrew

Check-in was super fast, which is nice. It would've been nice to get more specific directions on how to find our particular room, but we figured it out.
The room felt nice and clean, relatively modernized, well-styled. The heat/AC is a little noisy but at least it's all controlled through a thermostat on the wall, which was capable of switching between heat and cool on its own as needed, to maintain temperature (this is really helpful--thermostats that have to be set either to heat or cold only don't help when you're staying somewhere (or during a time) where things fluctuates between the two.)

Partner

8/10

Excellent

08 Apr 2026

Scott

Convenient location (boring main road but near the small downtown area). Friendly staff and pretty grounds - it's several small buildings around a courtyard with pool and outdoor seating. The bathrooms and many furnishings are quite worn - it feels quite overdue for a refresh.

2/10

Poor

04 Apr 2026

Anupama

The restroom in my room was clogged, which was very inconvenient. I asked the front desk for help because I urgently needed to leave for my child’s school, but they were not helpful. The staff member simply said someone would come to fix it and was quite rude in his response.

I also requested temporary access to another room for 10–15 minutes, but that was refused.

While the room itself was otherwise good, the restroom was not well maintained—there was no soap provided for the shower.

On a positive note, the breakfast was good, and the staff in the breakfast area were courteous and helpful. However, my experience with the front desk was disappointing due to the lack of assistance and rude behavior.

Partner

6/10

Pleasant

04 Apr 2026

Igor

1. Very noisy room. Constant noise from outside the room.
2. Sleeping is very difficult if AC is on.

Friends

10/10

Exceptional

27 Mar 2026

Geraldine

Everyone at the hotel was custom service oriented and friendly. The restaurant was also great!

Self

10/10

Exceptional

24 Mar 2026

Ricardo

Excellent front desk assistance.

Partner

2/10

Poor

24 Mar 2026

Sam

Too much expensive not worth

6/10

Pleasant

20 Mar 2026

Amber

Fourth building is not updated

8/10

Excellent

19 Mar 2026

Daniel Joe

Good

Family_with_children

10/10

Exceptional

16 Mar 2026

Mark

It was nice to have adjoining rooms. Had to book separately and note in the special requests when booking. We didn't get the breakfast with the room since it wasn't offered with the nonrefundable room discount and would have been $60 more for both rooms ($16 for refundable room + $14 for breakfast x2) so we got breakfast much cheaper elsewhere. It was nice parking close to the room. The area is wonderful and feels safe. We had first floor rooms that had a patio facing the pool, not private at all though. My key didn't work on the pool doors but the front desk was helpful and let me in. It was nice to have hot tub access at 6am. It was a nice stay and would definitely stay again if in the area.

Friends_and_family Family

2/10

Poor

12 Mar 2026

Peter

Staff were great. Building is a converted apartment complex, and many entrances are not ADA-compliant. Sofa in my room was significantly filthy. Took photos and gave them to both the front desk AND the hotel manager, but they would not give me any discount or offer anything else because I'd booked through Hotels.com, so I'm bringing my problem to you.

Self

6/10

Pleasant

05 Mar 2026

Henry

Nice property good location. I stayed in two rooms. Both had hair in the tub which grosse me out.

Self

6/10

Pleasant

03 Mar 2026

Dianne Clair

Clean room. Pool not available due to water problem.

Partner

10/10

Exceptional

03 Mar 2026

Cathy

Everything about this hotel is inviting. The rooms are so comfy, there are lots of amenities, the grounds are beautiful and the staff are very caring and helpful. This was my third stay and i will definitely come back here again.

Self

10/10

Exceptional

01 Mar 2026

Nicole

Great property. Expedia booked me in the wrong wrong and double tree went above and beyond to try and make it right.

10/10

Exceptional

27 Feb 2026

Joy

Bed are nice amd clean. Staff very nice.

Business

10/10

Exceptional

25 Feb 2026

Kent

We often visit my mother in a nursing home nearby. We always stay at this place.

The grounds are beautiful, the food is good, it's close to other amenities.

Partner

10/10

Exceptional

22 Feb 2026

Sabi

Amazing thank you for room change

8/10

Excellent

21 Feb 2026

Jennifer

Kind of dated, but just fine. Room was great, but outside of property was kind of run down.

Self

8/10

Excellent

18 Feb 2026

Marie-Pauline

Clean room, friendly service

Family_with_children

2/10

Poor

18 Feb 2026

Martin

Dated hotel, unfriendly lady at the reception at check in

10/10

Exceptional

15 Feb 2026

Richard

Great stay! Definitely the best in Claremont!

6/10

Pleasant

14 Feb 2026

yubo

Smooth check-in and out. Only stayed one night, nothing unexpected.

Business_and_leisure Family

8/10

Excellent

13 Feb 2026

George

Room was good stuff was ok

10/10

Exceptional

12 Feb 2026

Sherri

Great stay!

10/10

Exceptional

12 Feb 2026

Miguel

Nice stay

Leisure Family

10/10

Exceptional

11 Feb 2026

Jessica

Staff was courteous, responsive and helpful when I needed to switch rooms. Stay was nice, great location and nice amenities

10/10

Exceptional

08 Feb 2026

Lorraine

This was my second celebration here. The banquet rooms are perfect for any side events! The hotel has a charming layout with nice room accommodations. The rooms can use an update but otherwise lovely hotel.

10/10

Exceptional

06 Feb 2026

Andrea-victoria

Super cute and very friendly staff

Leisure Self

10/10

Exceptional

05 Feb 2026

Elizabeth

Great location

10/10

Exceptional

03 Feb 2026

James

The staff was very helpful, the room was very clean and very quiet.

Business_and_leisure Partner

10/10

Exceptional

01 Feb 2026

Kimberly

Nice room, stores and restaurants nearby, good parking. only issue was the toilet which had a weird flush and was a little sluggish with solids. The chocolate chip cookies were awesome!

Leisure Self

2/10

Poor

27 Jan 2026

Helen

Awful room location very far from lobby with terrible WiFi reception that required two days and two hours on that day to fix, food was not good and was overpriced for what it was, beds were uncomfortable. Staff called my room with \"multiple noise complaints\" over a regular volume business call. Not a great experience overall and would not stay there again.

Business

10/10

Exceptional

26 Jan 2026

Warren

Nice hotel and set up. Tons to do around there.

10/10

Exceptional

25 Jan 2026

Aurelio

We loved our stay at the Doubletree. The staff was very friendly and attentive. The room was clean and stocked with everything we needed. Very pleased

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

James

Yes, and the staff was very courteous.

Business_and_leisure Partner

10/10

Exceptional

18 Jan 2026

Johnny

Clean, great service, great facilities. Nice gym, ohh and you can’t beat the famous Double Tree cookies. Trader Joe’s and Bucca all in the same parking lot.

Business

8/10

Excellent

11 Jan 2026

Alicia

Bedding is clean. I feel like the carpets are in need of a cleaning. The rooms smell kind of weird. But the cookies are delicious & warm!

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Eric

The hotel was very clean, staff was very friendly and helpful. The only downside is hotel has multiple building so we had to walk some to get to our room. There is parking all around hotel so that helped after initially checking in. The chocolate chip cookies were great and warm!

Leisure Family

10/10

Exceptional

04 Jan 2026

Matthew

It was just great.

8/10

Excellent

28 Dec 2025

Michael

Yes. The room was great. They use very

10/10

Exceptional

26 Dec 2025

Mike

The room was clean and comfortable and the staff were friendly and incredible helpful. A good place to stay.

8/10

Excellent

26 Dec 2025

Fabiano

Check-in was not the best experience. Never received breakfast information, vouchers were not printed, and wifi charges were not made aware. Even though Im a member, still got charged for one of the 3 nights.

10/10

Exceptional

22 Dec 2025

Rebecca

Rooms were very clean and very friendly service.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Rebecca

Excellent stay with excellent service! The staff were very helpful, the restaurant food was fantastic (my favorites were the buffets and the zinfandel), and our room was spacious (deluxe king). I do recommend requesting the courtyard view, if you want to use your patio like we did.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Sherry

One of my favorite hotels to stay at. Clean rooms, closte to the mountains and convenience.

Partner

10/10

Exceptional

21 Dec 2025

Mark

Everything was just fantastic, kudos to all whom I came in contact with. My server in the morning, his name was MARVIN was exceptional.

Leisure Family

10/10

Exceptional

14 Dec 2025

Maria Heidie

The staff are friendly

10/10

Exceptional

11 Dec 2025

Susan

The hotel is amazing! Everything was fantastic. I will definitely stay here again. Clean, spacious room, Staff fantastic, food great. Lastly, they had beautiful Christmas decorations making it feel like home.

10/10

Exceptional

10 Dec 2025

manny

Could not ask for a better check in and the staff are absolutely amazing

4/10

Poor

08 Dec 2025

sylvia

Unfortunately, like many other California hotels due to the humidity, there is a lot of mold in the bathroom in the shower all along the grout. There is so much mold. They should do a deep clean at least once a week. The fan doesn’t seem to be working. The fan above the toilet is filled with cobwebs. There are stains on the wall in the room. The breakfast was very good.

Business Partner

10/10

Exceptional

07 Dec 2025

Nicole

Courteous staff, clean rooms, beautiful grounds. Convenient parking

10/10

Exceptional

06 Dec 2025

Cristina

This was a very nice hotel, close to the Village, and everything was clean and in good repair. The only thing I don’t like about most hotels is the constant air conditioning that dries the air and gives me a sinus headache.

Business

10/10

Exceptional

01 Dec 2025

Lou

My daughter is currently a student at CMC and i stay here every time I visit. The Doubletree is clean, convenient and the staff is top shelf.

10/10

Exceptional

27 Nov 2025

Alexandra

Nice hotel - liked the pool

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Michael

Excellent

10/10

Exceptional

19 Nov 2025

Deanna

Beautiful grounds!

Business

10/10

Exceptional

16 Nov 2025

Steve

Clean room, nice staff. The bar was great.

10/10

Exceptional

15 Nov 2025

Andrea

This is a well designed, well maintained property that is very convenient for visiting the Claremont Colleges. Helpful staff, good breakfast, comfortable rooms, great location.

Business_and_leisure Self

10/10

Exceptional

13 Nov 2025

Donald

Great place overall. Would definitely stay there again

Business

10/10

Exceptional

27 Oct 2025

Mohamad

Clean and spacious room. Great breakfast. Great location.

Leisure Self

2/10

Poor

26 Oct 2025

Rafik

I recently stayed at this hotel and unfortunately, my experience was disappointing!!The room had a strong, unpleasant odor that seemed to be coming from the carpeted flooring, which I don't think will go away with just a simple cleaning. The bedding smelled bad and looked like it had been exposed to humidity - it didn't feel fresh or clean at all. The bathroom lacked proper ventilation, and after showering, the steam filled the entire room, making it uncomfortable. The bathroom curtain also looked like it hadn't been cleaned in a while, which was a concern. To make matters worse, we had requested a baby bassinet, but what was brought to our room seemed more suited for a pet - it was tiny and looked dirty. The beds were also much smaller than they appeared in the pictures, which was a letdown. Overall, the cleanliness and amenities fell short of expectations. The only thing that was awesome was the breakfast, which was a highlight of our stay. Hopefully, the hotel will address these issues to improve future guests' stays. Curtains were awful!!! Dirtiest curtains I've ever seen!!!Waste Of money Overall!!! I have to spend another $500 to stay in Casa 425 Hotel (which was the BEST hotel ) because of the smell, dirtiness& etc...

10/10

Exceptional

26 Oct 2025

Mary

The property was very quiet. The food was hot and fresh. Staff was very accommodating and friendly.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Steve

Beautiful older Hotel, we stayed on the backside which is far less nice than the front but was still nice

Partner

2/10

Poor

15 Oct 2025

Saba

I got bit by a spider. I called the hotel to inform and complain and have not gotten a manager on the phone. I am extremely unsatisfied and would like a refund.