Name: Ramada By Wyndham Ontario
Address: 1841 East G Street, Ontario, 91764, US

2/10

Poor

21 Jul 2026

Jordan

I left my watch on one of the tables in the room, and it vanished as if by magic. When I arrived at another hotel, I realized I didn't have it anymore and called; they just told me the shift had changed and refused to discuss it further.

10/10

Exceptional

21 Jul 2026

Sukhwinder

All good

Family

4/10

Poor

20 Jul 2026

Debra

The beds sound like they are on a Steel Post and every time you moved at night it sounded like the bed was going to break off the steal. When I originally booked the room on Expedia the Information stated that there was designated smoking areas and THERE WAS NOT! Expedia never stated that there was going to be a deposit that the property needed and so luckily the desk clerk was nice enough to just accept what I had available in Cash.

Expedia and the Properties need to make sure that all of the information that is for the property is the same that the Property says. There was some other financial issues that I had as well cause Expedia did not state that was going to be but again the desk clerk was nice enough and said that next time this will be.

Well, there will not be a next time, because I now found another hotel which happens to be right next door and my significant other stated that he has stayed there many times and they are a wonderful hotel and they offer so much more for less than this hotel has.

Over all this Hotel for it just being built not long ago really needs some TLC!!!

Partner

8/10

Excellent

19 Jul 2026

Jeff

Covered parking

Self

6/10

Pleasant

16 Jul 2026

Douglas

Parking

Family

6/10

Pleasant

15 Jul 2026

Veronica

Place run down.

Partner

10/10

Exceptional

13 Jul 2026

FAYZEH

Great staff. Clean rooms. Water pressure is terrible!!!

6/10

Pleasant

13 Jul 2026

Kim

Parking lot not safe, other rh

Partner

8/10

Excellent

12 Jul 2026

Derek

Nice spacious room for a reasonable price.
Two points of criticism were they still had only cable on the TV. Basically worthless. And the room had ZERO USB ports. It's 2026. Not a lot to ask for.

Only other thing was the staff would not allow you to take food back to your room from the continental breakfast? Why should I be forced to sit in your boring dining area? Ridiculous. And the selection of breakfast items was very poor and sparse.

But overall good experience for the price and needing just a one night stay next to the convention center.

Self

2/10

Poor

12 Jul 2026

Maxelina

Room wasn’t clean right. Beds done but found hair in the ice box found food in fridge

Friends_and_family Family

4/10

Poor

10 Jul 2026

Kayla

Room was clean but staff was rude and changed my bedding the day before I checked out while I wasn’t there which was weird to me .. 5/10

2/10

Poor

06 Jul 2026

Minna

Front desk guy was insanely rude, never experienced that kind of rudeness in hotelbusiness

2/10

Poor

06 Jul 2026

Aaron

Staff was very rude yelled at me when I went to ask for a plastic spoon Yelling me to never ask me again when I went to breakfast I made one single waffle a couple sweet bread and piece of bread was walking out the door and was yelled at me saying “we don’t let you take food from the breakfast room” then I just put it all on the table and left one of the worst l places I have been to

Partner

10/10

Exceptional

24 Jun 2026

Alexandro

First time here and they made me feel relaxed and comfortable. Very affectionate and professional.

Self

6/10

Pleasant

21 Jun 2026

Natalie

Definitely just enough for a night with a friend or loved one! My only issues were that the shower curtains didn’t close fully, letting water out. They only provided 2 towels for bathing, no towels by the pool, and the pool was less than savory in the cleanliness category.

Partner

4/10

Poor

20 Jun 2026

Abigail

I rarely leave negative reviews, but our recent stay at this hotel was incredibly frustrating from start to finish. This property is severely neglected and needs a massive overhaul.
The Room Issues
Room #1: We checked in only to find that the air conditioning was completely broken. After complaining to the front desk, we were packed up and moved to a second room.
Room #2: While the AC worked in this room, the television did not work at all. At that point, we were too exhausted to move a third time.
Property Conditions
The lack of maintenance isn't just confined to the rooms. There were literally piles of trash left in common areas and hallways throughout our stay. It’s unhygienic, looks terrible, and speaks volumes about the current management.

Partner

8/10

Excellent

17 Jun 2026

Santos

No me gustó que no hubiera parkin

Partner

2/10

Poor

10 Jun 2026

Darrin

The room was dirty, the pool was disgusting and the staff were hard to find. Will not be going back

Self

2/10

Poor

08 Jun 2026

Jose S

Worst experience ever

8/10

Excellent

07 Jun 2026

prasad

Clean room

2/10

Poor

06 Jun 2026

Jonathan

So not come if you dont mind people watching you. Dont come if you want management to disrespect you. Dont not come if you want people in the parking lot to stare at you and make you or your family feel unsafe. You have a better chance staying in a Motel 6. Worst place to stay. And if you go thru Expedia and you want a refund good luck go thru another company. Worst service when it comes to getting a refund.

Family_with_children

8/10

Excellent

06 Jun 2026

Cynthia

Clean room.Goid experience

2/10

Poor

05 Jun 2026

s

It’s conveniently located close to the freeway and close to the airport. During my visit, the TV was not working and the water was shut down for about 2 hours. I guess it’s undergoing renovations but I did not appreciate the inconveniences. I would not stay there again.

Family_with_children

8/10

Excellent

03 Jun 2026

Maryalcris

Good number of parking, room was clean, good coffee but don't expect too much of breakfast selections, there's vending machines in the lobby, front desk person was nice. Nearby restaurants/fast foods.

Friends_and_family Family

2/10

Poor

01 Jun 2026

Verified traveler

Had the room been properly cleaned and the bedding changed, many of these concerns could have been avoided. I also believe guests should be notified in advance when major amenities, such as the Jacuzzi, are not working, as some guests choose the hotel specifically because of those features. In addition, ongoing construction resulted in phone calls and parking changes that disrupted what should have been a relaxing stay. During breakfast, guests were left waiting approximately 15–20 minutes for pancake mix to be replenished, creating unnecessary delays for travelers who were on a schedule. I have stayed at this hotel before and had a great experience, which is why these issues were especially disappointing.

Family_with_children

4/10

Poor

01 Jun 2026

Ana

The rooms lack closets, the chest's drawers don't open, there were just towels for one person for a king bedroom, no extra pillows or blankets, and no hangers. There is no cleaning service if you stay more than one night. The international breakfast is very poor. Coffee is terrible. Only waffles, cereal, and some pastries. Nothing else. The concierge is formed by a single person. Not helpful at all. When I inquired about the things my room was missing or needed did not offer any help at all. His answer was that that's all you get for the price you paid. I would not be staying here again.

Partner

6/10

Pleasant

31 May 2026

Viktor

It was pretty good, only complaint is the fact that the hot tub wasn't working and that the breakfast was only waffles but everything else was ok.

Partner

6/10

Pleasant

24 May 2026

Dipak

Overall it was a good stay definitely one of the lower ground hotels

Business

4/10

Poor

23 May 2026

Paublo

No pool, construction ongoing

Friends_and_family Family

8/10

Excellent

22 May 2026

Randy

I booked this hotel primarily due to the cost and at this level was satisfied. It's located in commercial park kind of area near other hotels at the edge of a residential area about a quarter mile from the convention center, and within walking distance of several (fast and casual fast) restaurants which was convenient. My main issue was that I was surprised in this day and age that there were NO available electrical sockets (for charging phone and devices) near the bed or desk, nor even charging ports on the lamps. I was fortunate to have a 6-foot charging cord for my phone that was just long enough to allow me to keep my phone on the nightstand by me. I had a single king size bed in a room felt plenty roomy, but from an aesthetic point of view, the room might have felt a bit less sterile and cold if they invested in some art or prints on the walls lol. I stayed two nights and was surprised there was no housekeeping or fresh towels for the second night of my stay, but no biggie. Parking was in front and felt plenty safe. Also on the plus side, the complimentary morning breakfast, while not really having any hot food beyond self-made waffles (which were good) and a toaster, was nevertheless a nice amenity. As long as you go in with open eyes and recognize that some tradeoffs are necessary if your goal is a reasonable price, I would recommend.

Self

2/10

Poor

21 May 2026

Ted

I book the Ramada Ontario hotel on May 20, 2026 at noon. I checked in at 11 pm from a long drive from Northern California. Turns out that my room was not cleaned when arrived, the bed was not made, still from previous customers, and towels all over the floor, and food was still left over on table. I went downstairs to the front desk and complained. But they did not change my room or call a housekeeper. Instead they give me a bed sheet and a pillow case and tell me to changed it myself!! Horrible customer service, no housekeeping! I rate this place at a zero! Not recommend anyone to book this hotel!

Self

6/10

Pleasant

19 May 2026

Esmeralda

Ok for a hotel. A little disappointing for a Ramada

Partner

4/10

Poor

17 May 2026

Wilson

The breakfast food is too cheap

6/10

Pleasant

14 May 2026

Ken

Breakfast did not start until 7. Most people would be long gone. Never did eat breakfast there as I had things to do in the morning. There was a puddle by the entrance to the elevator, so the elevator floor was wet. Ok but I probably won't stay there again.

10/10

Exceptional

13 May 2026

Deisy

Good customer service

Family_with_children

6/10

Pleasant

12 May 2026

Robert

Spacious room. Breakfast selection was mediocre. Asked for wake up call and never received it. Staff was not very friendly.

2/10

Poor

07 May 2026

ricardo

Stay, no show. No era la fecha de la reserva, cobraron y no son buenos para arreglar el inconveniente

Self

4/10

Poor

05 May 2026

Carlos

The place is dirty

Self

4/10

Poor

30 Apr 2026

Lisa M

The room was clean but my husband spilled orange juice on the floor and used a towel to clean it up. When we checked out we asked for our 100.00 deposit back that we paid cash and the staff said they had to check the room first which is expected. The house keeper sent the front desk staff a Pic of the towel with orange juice on it in the pile ofd towels that we used and they said 25.00 a towel. First off orange juice comes out when washed. 2nd no way we're the towels 25.00 a towel. The pool and hot tub needed just a normal skimming with the net to get leaves out but the hot tub was freezing and didn't work. Breakfast was cereal. Bread for toast and you could make waffles .

Family_with_children

8/10

Excellent

29 Apr 2026

Gary

The staff was nice and the room was comfortable.

Partner

4/10

Poor

27 Apr 2026

Juan Carlos

In one of the rooms, there was about 4 big roaches.

8/10

Excellent

19 Apr 2026

CARLOS

Im lost my cellphone, but no remenber this location in the room

6/10

Pleasant

17 Apr 2026

Brent

.

Friends

8/10

Excellent

14 Apr 2026

CARLOS

Ok

6/10

Pleasant

06 Apr 2026

Deborah

It was ok

2/10

Poor

06 Apr 2026

David

The hot tub wasnt working i never fully checked in for this reason and after disputing this with a representaive from expedia i was told that i could not get my full refund and i never got my cancellation reference number by expedia and when i called them they were only willing to give half of my money back meanwhile they were now fully booked with no rooms available what a scam

Self

10/10

Exceptional

05 Apr 2026

George

Room was clean. Restful place to stay near the Ontario Mills Shopping Center. Thank you. George

Self

8/10

Excellent

20 Mar 2026

sean

The room was very nice inside. Good amount of room and the bathroom was spacious. The inside looks nicer than the outside. When i got to the room there were no towles in the room. I calles down to ask for towels it they had noone to bring them i had to go back to the office myself to get them. This was unfortunate and the only real negative to the stay.

10/10

Exceptional

19 Mar 2026

Ahmad Hussain

It was great

2/10

Poor

14 Mar 2026

Daniel

This was hands down the most horrendous hotel experience I've ever had. The room had a weird musty feel and smell to it. Too many chairs that had no theme with the room and one had a giant white stain on it. I felt like this was a storage room for extra furniture. The toilet seat was missing a screw. The floor was absolutely disgusting and has not been mopped in a while. Because, after taking a shower, my feet already had dust and fragments just taking a few steps out of the shower. The real reason I'm never recommending this hotel is the complimentary breakfast. As soon as I lifted the lid to get a piece of bread, there was a cockroach. Which then was running around the counter and then the wall.eanwhile, the lady working there was busy struggling with the juice machine and spilled juice all over the floor. That's when I decided I needed to check out.

Self

6/10

Pleasant

13 Mar 2026

David

The room had a smell that would just annoy you but for the price,it was expected. Hot water was only available later at night and the breakfast was not very good, toast and waffle.

Self

4/10

Poor

12 Mar 2026

Hector

No closets to hand clothes, food was no very good and not a large selection.

Friends_and_family Friends

2/10

Poor

08 Mar 2026

MARVIN

Rooms were not as decribed.

4/10

Poor

05 Mar 2026

luis

Sin comentarios

6/10

Pleasant

05 Mar 2026

Juan Antonio

This hotel requires new updates on the elevators, corridors floors and public areas

Self

2/10

Poor

02 Mar 2026

Juan

Staff was being rude assuming things giving verbal warnings , a lady left after she got her room I guess she didn’t stay to hear the bs

Partner

8/10

Excellent

02 Mar 2026

Michelle

Clean room , very nice staff

2/10

Poor

28 Feb 2026

Wuiguion

Very bad front desk employee- Very rude -

10/10

Exceptional

27 Feb 2026

Keanen

Yes

10/10

Exceptional

25 Feb 2026

melissa

Spotless room. Friendly staff. And despite being RIGHT next to the freeway, it was quiet and the beds were comfortable.. I slept well and have no complaints 😁

Partner

10/10

Exceptional

24 Feb 2026

Jonathan

Clean room and excellent internet service.

8/10

Excellent

16 Feb 2026

Dean

It was a nice but average hotel.
I guess the free breakfast was a highlight even though it was very basic.
Waffles, cereal, toast, juice and coffee.
That's all you need, really

10/10

Exceptional

16 Feb 2026

Alisha

The room was spotless. Staff was courteous.

Leisure Self

6/10

Pleasant

16 Feb 2026

Gary

Ok stay
Close to airport

8/10

Excellent

12 Feb 2026

Angela

Rooms are very clean and big for just a regular room and not a suite

Partner

4/10

Poor

11 Feb 2026

Jason

The room was dirty the tub and the bed looked as if the sheets werent changed

Partner

8/10

Excellent

10 Feb 2026

Bryan

It was clean. Everything was nice. The sheets got me a little itchy. I forgot to bring soap, but they didn’t have any soap in the bottle either but all in all it was good.

Business Self

4/10

Poor

10 Feb 2026

Jazzlyn

The room I stayed in seemed as though it was not completely cleaned. The floor in the bathroom had dirty foot prints, there also no rug provided to prevent slipping on water. The faucet was leaky. In a double queen bed room they only provided one towel, which was used or was stained red. One of the beds had a blood stain on the sheet and on that same bed one of the pillows had makeup on it. I did not call the front desk to address the issue as I am sure they may have changed my room. But that was my experience and why I am leaving a honest review on stay.

Business

8/10

Excellent

03 Feb 2026

Yoshiki

Friendly employee. clean room. Hotel has elevator. Easy to carry heavy baggage to second floor.

6/10

Pleasant

01 Feb 2026

ELIZABETH JOHNSTON

the staff was polite the room was clean but expected a closet to hang my clothes. the ironing board was old n stained. There was only two towels there. I think they could use some improvements. If it's one night I guess it's okay.

Leisure Partner

6/10

Pleasant

30 Jan 2026

Calvin

Staff was courteous, helpful when needed.
Unfortunately, the floors in both our rooms were filthy. Socks, towels and feet were filthy.

Friends_and_family Family

6/10

Pleasant

22 Jan 2026

Donna

Room looked nice, however the floor was dirty, made our feet and socks black. Stayed for 6 nights and no house keeping at all. Ive had better breakfast selection at other Wyndham locations. Lobby and lobby restroom was clean.

Friends_and_family Family

2/10

Poor

19 Jan 2026

Amanda

Jacuzzi is cold and filthy. Rooms are gross and drawers are broken we had to use the iron board to hold our luggage just a bad place. The owners stare at you and are mean grouchy cheap owners.

Friends_and_family Family

2/10

Poor

19 Jan 2026

Sophia

The most disgusting hotel ever.No respect unprofessional employees Dirty as hell.

Business_and_leisure

2/10

Poor

17 Jan 2026

jose

Fist of all i was being judge because of how i looked (gansta) this goes to every one that judges. The manager/owner told some one that i was talking to just meet the guy and he told him to not talk to me or hang out with me and he dont even know me. And the service was horrible. Most likely races tores us mexicans/gangsta looking. Regardless what color what race and if ur a gangster or not treat others the way you wanna be treated. God bless you and your family u are 4giving.!!!!

Business Self

2/10

Poor

15 Jan 2026

DeLillian

The room was fine The neighbors on each side were very loud they were fighting in their rooms it helped us up everyday we were there from Friday to Monday we didn't get any rest and I think we should be compensated

Partner

4/10

Poor

13 Jan 2026

Erica

The room was clean just old. There was an attic bug in the shower in the morning. Also the shower water never got hot! It was barely warm and that was TRULY DISAPPOINTING! Our neighbors were very loud at night and got up early screaming about it being time to go. All the rooms doors face the street outside and the hallways are very old in which you can hear everything and everyone walk by. This place is crying for an upgrade, especially to the newer hotels that are on the perimeter of the property. I had to get more towels for the room and the front desk clerk asked me to meet her behind the building by the laundry room to get more towel.
This place is giving Motel at a Hotel Price because of the age, outside service window, stair case, elevator and the look of the room.
I am so glad that we stayed ONE NIGHT!
Please do better!

Business Friends

2/10

Poor

06 Jan 2026

LORYLENE

I stayed at Room 302. Water from the toilet was leaking badly. I woke up with water on the bedroom floor.

10/10

Exceptional

03 Jan 2026

Michael

Good AC

Friends_and_family Friends

2/10

Poor

02 Jan 2026

Gerry

Room is outdated. Bed was lumpy. Dresser drawers were broken. Floor was dirty.

Leisure Family

2/10

Poor

30 Dec 2025

Ashley

Peter J. Changed his badge to Peter A. After I reported him to Corporate for illegally photocopying State ID, breaking California Regulation Code. The Manager only called to say that’s not how they do things but he still works there at the front office. Also they didn’t do anything besides offer me a snack from the side room as compensation. Last I checked, illegally taking someone’s information puts them at risk for identity theft and an Arizona Tea doesn’t solve the problem. I DO NOT advise going here. Unsafe, especially at night. Rooms are cheap, but the mutual respect is lacking as well as noise level. Be prepared that rooms and showers have black mold and walls are thin. Breakfast area has two tables and a waffle maker and stale cheerios. Unprofessional. Unclean and breaks California Regulation codes for customer privacy if ID information as well as health code. I had to keep the AC off because of it. Again, DO NOT go here. This was a terrible disappointment for the holidays. Find somewhere safer, cleaner and more professional, a place that doesn’t offer excuses for their illegal behavior.

Leisure Self

10/10

Exceptional

29 Dec 2025

Danny

All good !! Good Breakfast choices !!!

4/10

Poor

28 Dec 2025

Michael

Found trash in first room. Second room had bugs in it.

Friends_and_family Family

2/10

Poor

27 Dec 2025

Parvinder

WORST HOTEL EVER TO STAY, IN THE NAME OF BREAKFAST ONLY COUPLE OF ITEMS SERVED AND BALCONY AND STAIRS LOOKS LIKE AN ABONDONED HOTEL, GARBAGE ALL OVER ON THE FLOOR

Leisure Family

2/10

Poor

23 Dec 2025

Gloria

Not pleasant to much smoking and breakfast wasn't great hotel check in service very rude the use foul language and they don'take you feel welcome

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Magno

Staffing

Leisure Self

2/10

Poor

15 Dec 2025

Grace

This was my second week staying at the property, my first week went great, I chose to pay at the property and arrived at 6 pm. No issues with payment or the room. This week I arrived earlier and was told, again with the same opinion of paying at the property at check in. I was told I would be charged extra for early check in, so I decided to go have lunch and come back. Whole I was having lunch, I noticed they charged my card. I was supposed to pay when I checked in. The person at the desk did not give me a good explanation, he said the computer charges automatically at a certain time, yet that didn't happen the previous week. This time the room although still clean, had an uncomfortable noise not for of from the fridge, people outside my door talking and smoking very late. And when I tried to use the jacuzzi, I found it cold. I need a room for this week again, and this won't be it. I will say the room was clean, no carpets, bathroom looked redone, but the room I had the previous week was better. The jacuzzi was very disappointing since it would have really helped alleviate stress.

Business Self

8/10

Excellent

10 Dec 2025

Zion

Very nice people, just wish there wasn’t a charge for late checkout

Business Partner

10/10

Exceptional

09 Dec 2025

Anthony

Peter was a great host. I recommend staying here. It has a charm.

6/10

Pleasant

08 Dec 2025

Arthur

only waffles toast and juice no breakfast

Friends_and_family Family

2/10

Poor

07 Dec 2025

Jason

The website pictures are cleverly taken. They make it look like a hotel, but in reality, it is a run down motel. The is a motel 6 down the street that looks 100xs more modern and cleaner.

10/10

Exceptional

04 Dec 2025

Anthony

Solid staff, good experience

4/10

Poor

03 Dec 2025

Naomi

The breakfast was not what we expected. Very limited menu. The staff that cleaned our room did so at our request after three days without cleaning service.
Our stay was not satisfactory.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Amra

I did not stay at Hotel. Reservation was cancelled by Hotel due to not being able to charge in advance for a Reservation I agreed to not have charged until I arrived at Hotel. Staff however, was friendly

2/10

Poor

30 Nov 2025

Daniel

The appearance was run down and shoddy. It was a trip hazard for anyone with mobility issues as the walkways had very uneven tile and the stairs had a metal lip that stuck out and caught your foot. We did not stay there and found another hotel. I never got my money back as I had to leave with my parents as their driver and caretaker. The elevator was also broken; this hotel is NOT ADA compliant!

Leisure Family

2/10

Poor

29 Nov 2025

Stephen

by far the worst hotel ever, the hallways where under construction, the room smelled like fresh paint, the toilet seat was chipping and peeling, there was no remote to the tv, there was blood on the curtains, and bed was extremely springy you could feel the springs in the mattress. I would not recommend staying here nor ever book this location.

8/10

Excellent

27 Nov 2025

Leonida

The front desk staff is courteous. The room seems clean and in good condition. My only complain is there was no hand/face towel.

6/10

Pleasant

24 Nov 2025

PRISCILLA

AC was efficient.
The smelled smoky. It appeared it was coming from the vents and AC.
Breakfast was basic, nothing special.

Partner

2/10

Poor

23 Nov 2025

Matt

This property is disgusting. The room was dirty. HUGE bugs flying around, the front door had about a 1/2 inch gap to the outside, there were (what looked like) blood on the walls on of the tissues in the bathroom. The pictures aren't even close to what the actual rooms are like. There are other hotels right across the street and nearby that are 100x better for the same price. Do not stay here.

Friends_and_family Friends

2/10

Poor

20 Nov 2025

Joseph

The elevator was broken. The staircase was right behind my room. I heard everybody going up-and-down the stairs. In the second floor to the third floor tv didn't work.Not a good stay, no hot water

Friends_and_family Friends