BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Surestay By Best Western Ontario Airport
Ontario - CA · United States
3201 Centre Lake DriveView location
8.2/10Excellent1,002 Reviews
Cleanliness8.2/10 8.2
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition7.8/10 7.8
Amenities7.6/10 7.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Surestay By Best Western Ontario Airport
A stone’s throw away from Ontario Airport, and a few minutes away from the Ontario Convention Center and Toyota Arena, you will find a convenient stay in our hotel featuring simple decor and stunning mountain views in Ontario, California.
The SureStay Hotel by Best Western Ontario Airport is conveniently located a few miles from the California Speedway and only an exit away from the Ontario Mills outlet mall, ensuring a stay includes ample access to activities.
A few minutes from the hotel, you will find additional local attractions and activities such as a newly opened Topgolf driving range, Cucamonga-Guasti Park, the Annual Route 66 Cruisin’ Reunion, and the Annual NASCAR Auto Club 400.
Each room provides well-thought-out amenities, including coffee/tea makers, hair dryers, irons, ironing boards, desks with conveniently placed outlets, turn-down service, wake-up calls, and the option to book adjoining rooms.
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Top-tier service with a satisfaction guarantee, a delicious complimentary to-go breakfast, 24/7 multilingual front desk services, and an onsite convenience store provide you with a welcoming environment. A heated outdoor pool, inviting lobby, 24-hour business center, and free Wi-Fi throughout the hotel offer the perfect stay for business or pleasure.
With the convenient location, outstanding service, and many amenities, you will enjoy a quality stay with exceptional value at our Ontario, California hotel.
With a stay at SureStay Hotel by Best Western Ontario Airport in Ontario (Guasti), you'll be within a 5-minute drive of Ontario Convention Center and Ontario Mills Shopping Mall. This hotel is 5.8 mi (9.4 km) from Victoria Gardens and 1.6 mi (2.6 km) from Topgolf.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Conveniences include phones, as well as complimentary newspapers and coffee/tea makers. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Spoken Language
English
Nearby attractions
Toyota Arena
2.8 km / 1.7 mi
Cucamonga-Guasti Regional Park
2.9 km / 1.8 mi
Topgolf
3.1 km / 1.9 mi
Ontario Convention Center
3.1 km / 1.9 mi
Ontario Mills Shopping Mall
3.8 km / 2.3 mi
Regal Edwards Ontario Palace
4.5 km / 2.8 mi
Scandia Amusement Park
4.5 km / 2.8 mi
Benacare Medical Center
4.8 km / 3 mi
Schimmel Dog Park
5.8 km / 3.6 mi
Bowlero Rancho Cucamonga
6.1 km / 3.8 mi
Kindred Hospital Rancho
6.3 km / 3.9 mi
Graber Olive House
6.8 km / 4.3 mi
Museum of History and Art
7.1 km / 4.4 mi
LoanMart Field
7.4 km / 4.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 114
- Number of floors (main building): 3
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
Show 13 more facilities & services
- Wi-fi
- Airport Shuttle
- Laundry serviceExtra charge
- Multilingual staffExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift accessExtra charge
- Newspapers
- Clothes dryer
- Business centreExtra charge
- Outdoor freshwater pool
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • Accessible • 1 Bedroom • 27 m²ROO.H6
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Room Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 27 m²ROO.H6-KG
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Room Accessible KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-KG
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH BALCONYTWIN • WITH BALCONYTWN.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
TWIN WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 27 m²ROO.KG
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Room KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 27 m²ROO.2Q
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Ontario Airport
Room TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Surestay By Best Western Ontario Airport
100
reviews shown
Kaysha
Great place very clean
Fnu
Good
Rocco
Minimal breakfast
Arturo
To me the location of the hotel might be the difference between staying close to the airport. The staff was nice and helpful. The morning breakfast was not great. I grabbed a banana and headed out for the day. The place could use a facelift and some maintenance.
Michael
Great affordable hotel.
Veronica
Cleaning standards are implemented. Rooms are not getting serviced to health standards. Front desk let us know only one maid is only there daily, unbelievable for a pretty large amount of rooms.
Veronica
There is an African American woman at the front desk who lacks customer service care. I had been there 6 days and everytime I asked her for service she gave attitude and lacked any kind of communication skills, care and empathy. I’m sure pretty the don’t service rooms regularly as she kept saying there was only one maid for all those rooms everyday. That is a huge miss how are we to know rooms are getting cleaned to health code standards. I get the every 3 days but 6 unbelievable!
Juan
In general, everything was good
roberto
Great Customer Service
RODERICK
The hotel needs TLC maintenance.
Elizabeth
Ice makers don't work. Their coffee is terrible. Breakfast is only bagels, yogurt, cereal and oatmeal, that's it!!!
I'm the room... my toilet leaked, shower had a few strands of hair in it upon arrival.
But, bed comfortable, quiet room. Friendly and helpful staff
I'm the room... my toilet leaked, shower had a few strands of hair in it upon arrival.
But, bed comfortable, quiet room. Friendly and helpful staff
Jesus
This is a great hotel
Sabrina
Everything you needed was within a five minute drive. Nice and slightly secluded. The front desk associates were very helpful and kind.
Janet
Nice… peaceful quiet and clean place
Adrianna
The ice machine was not working and the second machine could not make enough ice for the over 300 guest.
Olga
We had a good stay here and had everything we need. The hotel and rooms were cleanand nice - looked recently renovated.
The pool was clean and cute with all the trees and plants around but could use some pool chairs. The guest had to place towels on the floor if you wanted to sit around by the pool.
The pool was clean and cute with all the trees and plants around but could use some pool chairs. The guest had to place towels on the floor if you wanted to sit around by the pool.
Savanah
Nice staff - a little outdated but good budget friendly stay
Nellie
Staff was extremely helpful throughout our stay. Room was great.
Bethzy Alvarez
Nice place
Janet
No gluten free choices at breakfast like hard boiled or scrambled eggs sausage or g free breads. Poor idea of breakfast choice and no variety of tea.all ice machines broken also. Need at least extra towel and washcloth
Andrea
Room was clean..good for one night
Colleen
One of the best hotels I’ve stayed at in a long time. The man who checked us in was super friendly, check in was such a breeze! The room was simple yet comfortable. We will definitely come back again!
Erika
Everything was great. I could just hear the freeway noise from my room. But other than that everything was great.
Eduardo
The guy at the front desk was amazing!
I wish I had grabbed his name so could properly give him his props!
I wish I had grabbed his name so could properly give him his props!
Trevor
We had a great stay overall. The staff was kind and rooms were clean. Shower leaked pretty bad but again - we enjoyed the stay.
Tiernan
Our bathroom smelled terrible, one of the beds mattress cover was stained/soiled, they wouldn’t give us towels as they stated they didn’t have any then we asked again the next day they stated the same thing but then gave us two after they said they clean rooms every three days. The staff at the front were out for about 25 minutes and we needed to have our key re-keyed and when the guy came he stated he was stuck in traffic.
Juan
I asked about bath towels because there were only two in the room, even though there were four of us and I had booked the room for four people
Mercedes
It was close to some shopping centers.
Mariah
The property itself was maintained well but the room was not. Our door kept getting stuck throughput our entire stay. It was very inconvenient having to walk back and forth to the main desk and reissue new card keys. Second, the walls in our room had some type of substances smeared on the walls. The comforter had specks on it of what look liked old blood. The fridge also had a smeared substance on it as well. The bathroom looked like it hadn’t been properly sanitized at all.
Continental breakfast, meaning cereal, muffins and juices. The caucasian elderly lady that was a worker by the food was VERY unprofessionally rude when asked a simple question. This world is already brutally cruel, it literally doesn’t cost anything to be kind no matter what color you are or what you look like. She came off very judgmental. Just overall unprofessional for her age.
Continental breakfast, meaning cereal, muffins and juices. The caucasian elderly lady that was a worker by the food was VERY unprofessionally rude when asked a simple question. This world is already brutally cruel, it literally doesn’t cost anything to be kind no matter what color you are or what you look like. She came off very judgmental. Just overall unprofessional for her age.
Richard
Sure Stay was conveniently located in Ontario near the airport. The price made it a fairly good value. There was no room service provided during my stay, and in room coffee was not refreshed, but fresh coffee was available in the lobby. The breakfast was minimal continental style, but healthy enough. While not fancy, the room was clean and comfortable, the staff was available and responsive. The location is excellent, and the area was safe.
Mariyah
Pro:
Staff wrte very friendly and helpful. Plenty of parking and food nearby
Cons: rooms were not the cleanest several dead bugs on the walls , at least two dead flies on top the lamp shade and rust on the lampshade as well. Bathroom ceiling mysterious gray spotting afraid it might be mold but unsure.
Random spray marks on walls and TV.
Door peephole broken toilet paper put in its place. As a woman I would have liked to have known that before doesn't feel safe considering someone can look into my room.
For a non smoking hotel there were plenty of times I smelled smoke in the middle of the night. Smoking only areas not inforced neighbor was smoking right in front of the door so the smell bothered us then as well.
The bed was uncomfortable my partner and I had aches after the fact , the pillows were very thin as well. Fitted sheet came up and I saw splatters on the mattress. Blanket did not cover entire bed which was odd.
The AC was inconsistent and very loud.
Bathroom was fine , shower curtain served no purpose very thin and water still pooled outside of tub and onto toilet seat as well. Kind of difficult to avoid wet carpet in the situatuon.
Entire room on the final night had a bit of public bathroom smell possibly filtered in from vents.
In short: if you need a cheap place to stay, wouldnt choose here. But if you have no choice ,its a room. The reception staff are the best part of this location.
Staff wrte very friendly and helpful. Plenty of parking and food nearby
Cons: rooms were not the cleanest several dead bugs on the walls , at least two dead flies on top the lamp shade and rust on the lampshade as well. Bathroom ceiling mysterious gray spotting afraid it might be mold but unsure.
Random spray marks on walls and TV.
Door peephole broken toilet paper put in its place. As a woman I would have liked to have known that before doesn't feel safe considering someone can look into my room.
For a non smoking hotel there were plenty of times I smelled smoke in the middle of the night. Smoking only areas not inforced neighbor was smoking right in front of the door so the smell bothered us then as well.
The bed was uncomfortable my partner and I had aches after the fact , the pillows were very thin as well. Fitted sheet came up and I saw splatters on the mattress. Blanket did not cover entire bed which was odd.
The AC was inconsistent and very loud.
Bathroom was fine , shower curtain served no purpose very thin and water still pooled outside of tub and onto toilet seat as well. Kind of difficult to avoid wet carpet in the situatuon.
Entire room on the final night had a bit of public bathroom smell possibly filtered in from vents.
In short: if you need a cheap place to stay, wouldnt choose here. But if you have no choice ,its a room. The reception staff are the best part of this location.
Grace
Horrible experience. First, key cards died before I can even get to the room. Then daughter got locked in bathroom. Slider door was broken. Front desk knew about it but still didn’t offer to fix. So door had to be left open when using the bathroom. No other rooms available. We accidentally spilled a drink on the bed and had to change our own bedding. Also reserved room for 4 guests and only had 2 towels. Lastly no hair dryer in room. Again went to the front desk for the 5th time and had no available hair dryers. Ice machine broken. While in lobby witnessed another guest have a difficult time getting to his 3rd floor room. Elevator would not work for him and he kept coming back to front desk for assistance. Will never stay here again. Highly DO NOT recommend.
nimit
Nice property
John
I like that it was conveniently located to my conference center. It was also on the rhino route, which made it, especially helpful for getting to places since I had flown in.
Cierra
Staff was super friendly while checking in. The room was clean and quiet. Parking was great. Couldn’t beat it for the price
Gilbert
Decent place but if you’re on the side where the interstate runs you will not get great sleep because of traffic noise
James
You cannot just rate by Starts. It requires more detail.
I utilized your room for plus 12 Days. I booked with 3rd Party Expedia.
Company pays for rent could stay at higher cost places. Your people were great individuals working and handling the property daily. 5 Starts for people.
On check out day did not see my points on Billing. Desk said its because you used 3rd party. Best Western policy so My next 15 day stay starts Monday down the street with you competitor, similar rates, good people I get my points.
I am the customer you want. You only service my room once every 5-7 days, trade my towels at desk as needed. Don't even utilize the Breakfast Service in AM daily. Very good but I try to watch my diet and coffee intake. Booked my next 15 days starting Monday could have easily been here. I will book 180 Days within 2 miles of here over this year alone. LaQuinta, Comfort Inn and others. You need to look at your opportunities and customers. Even adjust your Loyalty program because it cost you here. I booked with Expedia just helping my own company control costs. Jim O
I utilized your room for plus 12 Days. I booked with 3rd Party Expedia.
Company pays for rent could stay at higher cost places. Your people were great individuals working and handling the property daily. 5 Starts for people.
On check out day did not see my points on Billing. Desk said its because you used 3rd party. Best Western policy so My next 15 day stay starts Monday down the street with you competitor, similar rates, good people I get my points.
I am the customer you want. You only service my room once every 5-7 days, trade my towels at desk as needed. Don't even utilize the Breakfast Service in AM daily. Very good but I try to watch my diet and coffee intake. Booked my next 15 days starting Monday could have easily been here. I will book 180 Days within 2 miles of here over this year alone. LaQuinta, Comfort Inn and others. You need to look at your opportunities and customers. Even adjust your Loyalty program because it cost you here. I booked with Expedia just helping my own company control costs. Jim O
Rosemary
Property is in a commercial park, kind of towards the back. Very close to Ontario Airport so super convenient for early flights. Front desk guy was exceptionally friendly, I wish I had gotten his name. This is a combination hotel/motel, area seemed safe but just be aware that some room doors are on the outside if you are traveling alone. It seemed like an older property so don't expect any frills but for the price it was worth it.
Nicole
Everything was wonderful. My only complaint was to check the air-conditioning unit. It was very l loud and had to put it all the way down to get cold. Other then That everything was perfect.
Kevin
The hotel room was well kept but it looked old, and dirty with a really strange smell. The shower head was in poor condition. Aside from that the staff was great
Carlos
Room was so unpleasantly outdated and just rundown. I dont blame the crew. Its this company because ive stayed with them before. No more.
Blues
Not much breakfast choice.
John Williams
Was an ok stay
Dale Edwin
Parking was easy and secure. Breakfast consisted of hot oatmeal, juice, muffins bread to toast. It was okay but we opted to go outside of the hotel for a fuller, hotter breakfast.
Maria Guadalupe
For being a best, Western that breakfast was really bad
Carlos
Good price rooms are clean there is coffee tv microwave and fridge that come in handy staff is friendly
Esther
Need to improve in the continental breakfast . There was almost nothing to eat and the lady in charge was rude. So if you are a family with kids who is considering this property because of the continental breakfast, go else where. Other than that everything else was ok.
Jesse
The front desk clerk was very helpful!
April
Staff was rude when I checked In , I asked the person at the front desk if this is where I check in she said yes and I said ok may I check in please her response was you can check in when I’m done with this and proceeded to fold 3 towels in front of me and once she piled them up then she attended to me and didn’t even give info on breakfast or WiFi horrible first impression but the guy at check out greeted me with a smile and was nice . Room was clean and spacious however there were small dust bunnies on the lamps and dirt stains in the curtains that was gross .
Wendy
Rooms are always clean every time I stay at this property, staff is also always friendly
Wendy
Best Western hotels usually have good breakfasts, but breakfast at this SureStay by Best Western was pretty awful. The hotel's location was in a quiet area of high-rise office buildings near the airport, with no nearby restaurants or shopping. My room was clean and comfortable, and staff members wiere helpful and friendly. I probably would not stay there again.
Emmanuel osei
The bathroom was not really clean u can see Stan’s in to toilet bowl that it hasn’t been washed for some time and no room service came to clean the room
Celene
Stayed in this property on multiple occasions and in different rooms and it seems like all bathroom doors are stuck and very hard to open or close
Julie
Nice and clean. We only stayed one night. Bed was comfortable.
clifford
Everything was truly great until Letecia. She was rude, had no compassion for our son and then actually hung up on both my husband and myaelf. She should be fired.
Laura
Everyone was nice. Door to the bathroom was too heavy to open and close. No protein (bacon, eggs or sausage) Breakfast was all carbs toast, English muffins, muffins, yogurt, cereal, and oatmeal(we were told the protein was the oatmeal) While oatmeal has protein, it wasn’t the protein we needed.
Medardo
Parking was easy and secure, nice staff and super knowledgeable. Clean and my choice room. Breakfast so so.
Philip
Quiet, clean and very nice stsff
Benjamin Santos
I don’t like the virtual check In
Chantel
Ant crawling on the desk everywhere. Piss on the sheets. Dust on the lamps, and air conditioning vent! Tub dirty from people dirty feet! Oh yeah let’s not forget the damn door doesn’t like to open. You have to use your card like a thousand times. And my bathroom didn’t have a handle so yeah……. I got stuck multiple times lucky my boyfriend was there. Moral of the story don’t stay here I want my money back for real.
Christopher
It was conveniently located for what I needed
you don't have a shuttle to the airport.
the bedding was stained
overall it was not a very good experience
seemed shabby
you don't have a shuttle to the airport.
the bedding was stained
overall it was not a very good experience
seemed shabby
Charles
I travel to the Ontario area regularly and the SureStay has been a good choice. It's not fancy and is showing a little wear in the communal spaces. But the rooms are spacious, comfortable and the location ideal for visiting throughout the west end of the Inland Empire/east end of L.A. County. Access to freeways, the airport, commuter rail, shopping and dining is a real plus.
Diane
Staff were friendly and helpful. Location great for the airport. Beds and pillows were good. Couple restaurants nearby. Plenty of free parking. Simple free breakfast.
Christine
It was quiet,the staff was amazing. The front desk employees were more than helpful and soooo sweet. It’s my new place when I’m in town.
Isaac
I missed the breakfast but parking is ok .
Gia
Breakfast was great.
Staff were kind
Cleaned room.
Easy parking.
Overland great experience. Traveled with my kids.
Staff were kind
Cleaned room.
Easy parking.
Overland great experience. Traveled with my kids.
Tonya
Old and run down. Rooms give an old motel feel. Our bed was awful. Imagine an air mattress that has lost half its air in the middle of the night.
Front desk was very friendly… but that’s not enough to want me to recommend or stay at again
Front desk was very friendly… but that’s not enough to want me to recommend or stay at again
David
Perfect one night rest stop on my journey.
Betsy
There is a older black lady in the front desk that she's less than capable of offering good customer service, she was rude and had a bad attitude
Mark Louie
Breakfast was disappointing. There were no eggs available, and the coffee tasted poor
Kuang-Han
Easy basic breakfast to start the day.
Quiet area close to the airport.
Quiet area close to the airport.
Jasmine
This is my goto spot whenever I am in Ontario.
The rooms are nice and clean. There's plently of parking. Staff is friendly but this time one lady was very rude and gave us attitude because we requested late checked out when we checked in. She rudely said we can't do that. Whoever she was I hope she sees this because that's not how you treat a paying customer. The guy we always see when we check in is the nicest guy ever! I love hearing his stories he tells us. He knows how to show great customer service.
The rooms are nice and clean. There's plently of parking. Staff is friendly but this time one lady was very rude and gave us attitude because we requested late checked out when we checked in. She rudely said we can't do that. Whoever she was I hope she sees this because that's not how you treat a paying customer. The guy we always see when we check in is the nicest guy ever! I love hearing his stories he tells us. He knows how to show great customer service.
DIANA
Front desk clerk very professional and helpful. Old place with renovations. Clean, non smelling rooms. Dim lit entryways, felt a little non safe. But all encounters were positive ones. Location a bit set back from main traffic areas in industrial complex. Very convenient to all nearby.
Don
Everything was adequate for the short stay that was there for.
Cynthia J
It’s run down but the room was clean.
Arturo
Nice staff
Matt
The only ice machine for 3 stories was broken. When asked about it they said yeah it’s on the fritz. No help with obtaining any.
ERNESTO
The front office and maintenance staff were very responsive. The cleaning staff had an attitude when we requested a stain in the bathroom be removed. We had to request her multiple times before she finally helped us, and she was complaining to someone on the phone about us in Spanish.
Salvador
The Good: Service, Derrell, Lupe & Mike were amazing and very accommodating with all the needs I had. The outside was well kept, the room had a great accessibility from the parking lot without the need to go through the lobby. Room had fridge & microwave.
What needs work: rooms were not very clean and wall paper was pealing from different places, the carpet was decently cleaned and the TV only had cable, wish it was a smart TV to jump into streaming apps.
What needs work: rooms were not very clean and wall paper was pealing from different places, the carpet was decently cleaned and the TV only had cable, wish it was a smart TV to jump into streaming apps.
Melissa
Very good parking and The staff are super friendly! Nice clean comfortable place!
Danny
Parking feels safe. Staff was nice and friendly.
Philip
Nice people, great value
Nicole
Great value and close to everything
Roland
The shower was clogged had dirty old water in the shower. I had to step in sides to try keep the gross dirty water from touching me.
Pawel
Nice place, quite noisy from the highway.
Danette
Older building but clean
Grace
The room was really clean. Doesn’t have any weird smell. Staff were super friendly.
Philip
Nice people and great value
Aaron
super easy and a good deal.
Elisabet
Overall, my experience was good. I had the pleasure of checking in with Darrell. He was friendly and helpful as for the rooms they are a little outdated, but overall comfortable also, the breakfast choices are very poorly.
Lawrence
clean room, good staff, the only issue was no shower curtain, but the staff fixed it.
patrick
Clean tranquil place
Afiya
Clean room.
Justin
The place is great
Julie
The room.was okay, but there was NO maid service for my entire 4 day stay. For breakfast there is just yogurt and oatmeal. Had to ask for a hair dryer.
Rocco
Limited food selection
Salma
Amazing and helpful staff. 2nd stay here and will definitely be back.
Carol
The day we arrived there was plastic and stucco on walls because they were getting ready to wall paper but overall a nice stay.
HERIBERTO
My room had bed bugs! Beware
Sudeep
I mistakenly booked the room I’m not in LA i need to choose for different dates but i forget to put the different date and it’s just 10-15only i message you call you but you guys didn’t cancel the booking this is too much if i didn’t call you guys earlier when i book that’s my mistake but i call within 10min but still you said i cannot do anything on this then what’s the point to using this site
Location & surroundings
Surestay By Best Western Ontario Airport
3201 Centre Lake Drive, Ontario, United States
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Surestay By Best Western Ontario Airport
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