Hotel D'Lins

4/10

Poor

08 Mar 2026

Kayla Renee

found a bed bug in my bed the breakfast was not good at all

Partner

4/10

Poor

28 Feb 2026

David

It’s under construction was not notified made noise right in front of room door early mattress needs up grade room did not look like it shows on the web

Partner

10/10

Exceptional

15 Feb 2026

Don

Clean room!! Great night staff

Friends_and_family Family

4/10

Poor

15 Feb 2026

Jason

Hotel lobby was very nice and clean, all the staff was friendly. Out walk from the car to our room we notice the stairs to be filled with either old vomit and spilled liquid, it was old dried and needed some pressure wash and cleaned. Hotel room itself was clean, bed and pillow were decent. Jacuzzi bathtub took forever to fill since the hot water pressure was extremely low. I loved that there was a microwave and fridge. I wish there was an additional tv in our living room suite. Onto the breakfast, sausage tasted old, reheated over and over and dry. Hash brown was mushy and greasy, everything else just did not look appealing. Orange juice was 90% water and 10% juice not sure why the machine was even on and running….. ice machine was not working so I had to ask the front desk and they went to the kitchen to get ice. So the highlight was a nice bed and pillows and a jacuzzi bathtub in the king suite room I solid 2 star because of everything else

Partner

10/10

Exceptional

12 Feb 2026

Monica

Great room overall!

10/10

Exceptional

06 Feb 2026

mirna a

it’s always safe and quiet

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

daniel

Staff. Was great room was immaculate and the breakfast was better than any other hotel if I could give 10 stars I would

Business_and_leisure Self

10/10

Exceptional

30 Dec 2025

Art

Everyone was very accommodating. The room was clean. The tv’s finally offer HBO. Not a fan of the new parking policy, but overall a nice stay.

Self

10/10

Exceptional

16 Dec 2025

John

Overlooked gem

10/10

Exceptional

13 Dec 2025

Anthony

Always a great time when i visit.

Partner

10/10

Exceptional

07 Dec 2025

Anthony

I enjoy my stays at Hotel d'Lins Ontario!
Clean spacious rooms. Welcoming coffee in the morning and breakfast! Will definitely return again.

Partner

6/10

Pleasant

06 Dec 2025

David Allen

Property is in need of some upkeep

Business Self

10/10

Exceptional

26 Nov 2025

Anthony

The staff was amazing! Extremely helpful with an issue that occurred with my booking online. The issue was resolved and my 2 night stay was comfortable and accomodations were adequate! Will return.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Erdenebayar

Nice and clean quiet place. Thanks.

Business

10/10

Exceptional

18 Nov 2025

Adrian

It

8/10

Excellent

11 Nov 2025

Milagros

Nice staff

Partner

8/10

Excellent

03 Nov 2025

Catina

I did not have breakfast during my stay. When I did need something, the front desk was great with assistance.
The doors need to be flush with the door trim, for comfort and security. There also needs to be a way to close the curtains completely.

Self

10/10

Exceptional

03 Nov 2025

Vanessa

the staff was helpful, rooms were nice and clean, the hotel stay was very nice and quiet and peaceful, would recommend and would stay here again!

Leisure Friends

8/10

Excellent

03 Nov 2025

Emmanuel

Everything was great, only issue was tv dis not work

Leisure Self

10/10

Exceptional

29 Oct 2025

Ashley

Amenities seemed to be refreshed and updated, and staff was very friendly at check in.

10/10

Exceptional

25 Oct 2025

Barbara

Very efficient check in. Room was very clean and comfortable. Loved that there was an arm chair in the room in addition to the desk chair. Liked that the soaps/shampoos were in dispensers instead of having all those little bottles and bars of soap. Would have liked to have tea bags or hot chocolate packets in the room in addition to the coffee packets, as I don't drink coffee. Continental breakfast was an understatement. It had plenty of hot food and was constantly resupplied.

Self

10/10

Exceptional

11 Oct 2025

Bryan

Good stay

2/10

Poor

07 Oct 2025

Syndel

the hot tub was ok. but our ceiling leaked air and

2/10

Poor

24 Sep 2025

karin

We had to request ice . Ice makers not working and floor was dirty in room it also smell like bleach . Breakfast was put away before 10:00 and the following morning they had no pancakes or scrambled eggs . The rooms across us were shut down by City of Ontario for several reasons . They only clean rooms every other day unless you request a cleaning .

Leisure Family

6/10

Pleasant

15 Sep 2025

Chae

I really tried to enjoy my stay here but after arriving and checked into my room to only realize they don’t have any smart tvs. The cable they have only has 1 movie channel available out of 37 channels & it stops working after channel 23 smh. I asked for a refund because I was only in the room for 30 mins. I asked for assistance with the cable and they told me I those are all the channels they had. They also said if I wanted to get a refund I would have to wait until the morning to speak with management after staying the full night. Btw the ice and vending machines were down all night . So my overall experience was terrible for the price I paid for the room with the jacuzzi tub. I really would have enjoyed the stay if I didn’t come across so many problems.

Leisure Partner

4/10

Poor

13 Sep 2025

Christina

I stayed here because of the last reviews and the convenience of location. We checked in to find out that the hotel was under major construction and we would be placed on the other part of the hotel that felt like a ghost town. The pool was nice but the vibes were under construction. The spa and the majority of the rooms were either boarded up or felt like we were at a deserted hotel. The room was nice but very old like we stepped back in time. I saw one or two hotel employees at most. No breakfast as described. Whoever they placed next door to us were very loud and inconsiderate. The laundry room is torn apart and no working ice machines because they were also in shambles. Do better for us paying guests

Family

8/10

Excellent

04 Sep 2025

Shwan

The lady at front desk was very helpful

Leisure Family

10/10

Exceptional

02 Sep 2025

Maribel

Did not like the breakfast menu, very poor

Leisure Self

4/10

Poor

24 Aug 2025

Neil

The front desk staff were great friendly and helpful. The room smelt strongly of cigarettes it hit you when you opened the door. There were dents in the walls and doors, paint missing from the walls. An unknown white powder in the corners of the sitting area. The jacuzzi bath did not work. The door did not fit the frame, and the AC was so loud you could not hear the TV.

2/10

Poor

22 Aug 2025

Ma Guadalupe Mondragón

Cuando hice la reservación por online ponen las fotos del hotel muy bien con alberca y sauna muy bonito y cuando llegué lo están remodelando pedí un cuarto y porque no puedo caminar y no tenían dolo en el segundo piso no había sauna abierto todo estaba no disponible el de hielo machine las lavadoras un olor muy feo del cuarto las alfombras muy sucias deben de decir que está en remodelación parece k me fui al barrio bajo fue terrible estar ahí con mi familia las sábanas parecían k eran las cortinas de la ventana muy bajísima y el breakfast terrible todos días lo mismo ni un homeless podría comer eso no lo recomiendo par nada nada nada nada que digan la verdad cuando está uno reservando please una estancia a las una estancia muy mala very very poor

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

danny

The staff it always so friendly and the hotel is a pleasant stay

Leisure Friends

8/10

Excellent

30 Jul 2025

RaShauna

Good for a one night stay. Property is run down. Old signs. Crunchy sheets. Wouldn’t eat the “continental breakfast”. And don’t dare take any food from the area given the ten signs warning you not to. Needs some property upgrades.

Family_with_children

4/10

Poor

28 Jul 2025

GEMA GUTIERREZ

There’s a gas station at 3 minutes walking distance.

Business Family

10/10

Exceptional

22 Jul 2025

Charles

Great Environment.
Great Service.

Business Friends

6/10

Pleasant

18 Jul 2025

Edward

This hotel is rundown. Its a clean hotel, but things like the ice machine's not working or the elevator sounding like its gunna break everytime you get on keeps you the edge. The hotel sign itself tells you that its been around for a while, its sun-faded. Other than that our stay was fine.

Leisure Family

10/10

Exceptional

14 Jul 2025

Michelle

The professional staff went out of their way to make sure my stay was

Leisure

10/10

Exceptional

11 Jul 2025

Anphie

Nice

Business

10/10

Exceptional

07 Jul 2025

Chuck

I have been coming in this location for over four years. I was always treated right and the staff is superb. Not only does I get a good night sleep, I can recall one time when I left a security bag in a room with valuables worth over $5000 and it was returned to me the same day. Thanks to the staff and the workers that work there. Keep up the good work and I will see you again soon. Customer forever..

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Ricardo

The laundry service was out of service and the pool was closed and the breakfast is not what advertised and it was nothing for 2 days

Leisure Family

8/10

Excellent

25 Jun 2025

Gilbert

The room was great and close to the attractions. It was only a 5 minute drive to Angels Stadium. Down the street from Disney and various eateries and shops. Julie, the concierge, was very helpful and friends. Great customer service. I would definitely stay here again.

Leisure Pet

10/10

Exceptional

24 Jun 2025

JOSE

Room is AMAZINGLY AWESOME

Leisure Partner

2/10

Poor

22 Jun 2025

Christopher

The room had dead bugs. The air conditioner stopped working even tho we had it set at 73. There

8/10

Excellent

18 Jun 2025

Art

Still No

My stay here was fine. I’ve stayed here before and don’t have any complaints except for the same one I had on my last stay. Not all the channels work. The premium channels were inaccessible again. It wouldn’t matter if I didn’t enjoy relaxing in my room, but I do.

Self

10/10

Exceptional

16 Jun 2025

Dion

People are friendly was close to the airport. Those are the things that I did like. I don’t like the fact that they charge you for a deposit and one person said that it would take 3 to 4 days to get your money back but in the morning, somebody else said 5 to 10 business days so now I gotta call the hotel to figure out when I’m gonna get my money back. That’s what I didn’t like.

Business Self

10/10

Exceptional

15 Jun 2025

cesar

overall the experience was good and the rooms were sizable

2/10

Poor

12 Jun 2025

Cynthia

The jacuzzi is broken and the pool is used for storage. The walls between room super thin. You can hear everything around you. The ice maker broken. For breakfast we got served friend rice, corn and cauliflower.

Leisure Partner

4/10

Poor

09 Jun 2025

Anh

Breakfast is worst than standard. I would not recommend to coming back

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Anthony

Excellent

Leisure Partner

6/10

Pleasant

06 Jun 2025

Katherine

I did not care for catering to one nationality for breakfast. Told Asian like the food cooked a certain way, I responded what about us.

Friends_and_family Family

10/10

Exceptional

09 May 2025

Ofelia

I love that place because is quite and clean.

Family

10/10

Exceptional

28 Apr 2025

Juan

Overall I had a great stay, customer service was also great

Business_and_leisure Partner

8/10

Excellent

28 Apr 2025

Courtney

This hotel is quiet and average for what you’re partying for. The rooms are clean with amenities like the fridge, coffee maker, and soap/conditioner/shampoo. The staff is really helpful. We had the hot water go out in the building we were in and they responded to it immediately. I never had any issues staying here.

Leisure

6/10

Pleasant

23 Apr 2025

Rudy

In need of massive rehab

This place is an old hotel dropped into the middle of a large parking lot. While we were there much of the building was closed off due to massive construction - they’re rehabbing most of the hotel. Got the distinct impression we were the only guests!

Still, the room was clean and the beds comfortable. Paint chipping in the room but otherwise ok. Breakfast more or less inedible. Lobby was nice and clean. Service was fine.

Won’t stay here again until rehab is done, but served our needs as we were just in town for the night.

Friends_and_family Family

2/10

Poor

18 Apr 2025

Marylu

First the lady at the front desk wasn't very friendly second the air wasn't working in my room. My room was across from the freeway and the door wasn't on correctly so you heard everything. When I asked to be moved they had nothing available.

Business_and_leisure Self

10/10

Exceptional

15 Apr 2025

JOSE

Loved it

AMAZING

Partner

10/10

Exceptional

12 Apr 2025

Ruben

It’s a nice place and the beautiful lady at the front desk was very friendly and helpful.

Business

10/10

Exceptional

30 Mar 2025

Emmanuel

Been coming here for 3 years already, great rooms for reasonable price

Leisure Friends

10/10

Exceptional

25 Mar 2025

Karen

Very nice! I was pleased w my room for 1 night as I was out of town. Sadly, there were no eggs for the continental breakfast. I know there's an egg shortage and all that stuff so I was okay with that.
I will be back of I need a place to stay in the area again.

Leisure Self

10/10

Exceptional

23 Mar 2025

danny

Had a great experience. The staff is really friendly, and the place is well kept.

6/10

Pleasant

23 Mar 2025

Jennifer

I could hear my neighbors. Thin walls . The lobby was nice . But the buildings of the rooms need updating.
Our bath towel were small. And the pipes for the shower made a lot of noise .

Leisure

8/10

Excellent

19 Mar 2025

Avelina

Will definitely visit again

It has been many years since we stayed at this hotel. We weren't to happy with the last 2 visits and stopped going. I was unsure about booking but I'm glad I did. The service at the front desk was great. Check it out out process was friendly, fast and easy. Our room was nice, clean and smelled clean. I chose to get a room with a jetted tub and they had a lavender and chamomile bath salt that was so amazing and relaxing. There was a bit noise and thought I wasn't going to get any sleep but I heard the front desk shut it down. I slept well and looking forward to visiting again. Hopefully next time I will get up to try the breakfast.

Partner

8/10

Excellent

18 Mar 2025

Art

Different TVs in the Rooms

I have stayed here plenty of times before and it is typically clean, quiet, and accommodating. However, the last two times I have stayed, I noticed that the tv's and the cable service were not the same. The premium channels (HBO) were not working. The remote was very user friendly. It was just different from my previous stays and doesn't feel like an upgrade. Not a big deal if you don't anticipate staying in your room very much, but I like to relax and watch TV when winding down from the day. Other than that, this place is a great stay.

Self

8/10

Excellent

14 Mar 2025

Kelly

The staff was friendly.

Leisure Partner

2/10

Poor

12 Mar 2025

Martin

They are unethical.

Please everyone! Avoid this place due to poor customer service or not trying to make it right. Very unethical!!

This was my first time and I cant even say my first time because I never stayed but it is my first interaction.

Due to unforeseen issues i couldn't make the check-in time. I asked to change it to the next day and they refused. I bought insurance too.
They stated i missed a window time and nothing else they could do.

Then after i hung up, they send me an email to ask how my stay was. What stay?! I just told you the error in mistake was that the wrong day was chosen.

The hotel took my money and did absolutely nothing to make it better but hey \"thanks, we'll take your money still\"
$160 and would you like to book a room here today for the correct day?\"

Then, the hotel responds that i should have requested a change 24 hrs in advance and says hotels.com has a no refund policy.

I called hotel.com and they said they would try to get the hotel to change the day. Hotels.com stated the hotel has a strict policy and wouldn't refund or work with changing the date.

If you take the money, do something, as a business, to make it right.

I've already told my family which is potentially thousands of lost $$ money.

10/10

Exceptional

27 Feb 2025

danny

Always a pleasant day, the staff is friendly and very clean

10/10

Exceptional

18 Feb 2025

Verified traveler

We really appreciate the late check out at no charge! Overall great service!

Partner

2/10

Poor

16 Feb 2025

Mohammad

Not family friendly at all.

Leisure Family

8/10

Excellent

15 Jan 2025

Chris

I booked the executive suite thinking that there would be a t.v. In the living room area but they put it in the bedroom. We stayed there due to me having surgery and that I could recover in the bedroom and my husband could be in the living room area to watch t.v.
The breakfast had pancakes, watered oatmeal and dried up potato wedges. The hotel had potential

Leisure Pet

2/10

Poor

14 Jan 2025

Jessika

I will never stay here again

2/10

Poor

30 Dec 2024

jason

Got the king suite with in room hot tub. The tub worked fine it was the one good thing about the stay. Every part of the room had areas with peeling paint, chipped, cracked tiles, swollen base boards from water damage, rust at the bottom of the bathrooms metal door frame, toilet was the smallest ive ever used and rocked back and forth. Ice machine was broken with a sign saying temporary out of order , but you could tell sign had been there for a year.

Leisure

10/10

Exceptional

12 Dec 2024

shaya

I used the hotel just for a few hours before a flight. Staff is friendly. Though hotel a bit rundown. But it worked for me.

8/10

Excellent

07 Dec 2024

Stefanie

Checking in to the property at the front desk was smooth. The guy at the front desk was really friendly. Walking to the room we’ve noticed there’s a lot of construction going on on the outside and rooms were boarded up. But to leave all the plywood near the stairways is unsafe and seeing piles of wood everywhere is unwelcoming. The room was fairly clean and the beds were comfortable. The bathrooms could really use an update, specially with the painting on the walls throughout the bathroom and room.

Leisure Partner

4/10

Poor

29 Nov 2024

KEVIN

Didn’t like the property………

2/10

Poor

24 Nov 2024

angelica

Not worth what I paid !!!!

For the price I paid, this room was awful. Dirty curtains and carpet. Room smelled musty and like cigarettes. Also the furniture was very outdated and wall edges were peeled away showing dirty walls. Pics shown on site definitely DO NOT match the rooms. I don’t think I’ll be staying here again.

Partner

10/10

Exceptional

01 Nov 2024

Cristian

Very quiet. Clean sheets and comfortable beds. Have stayed the night several times on my travels and will continue to do so.

Leisure Friends

10/10

Exceptional

28 Oct 2024

Courtney

The rooms are very spacious. Never have a problem with staff. Perfect place to stay.

Leisure Family

10/10

Exceptional

28 Oct 2024

Alice

The prosperity was good and the gentleman at the desk was very helpful. The rooms can have a bit of work, just some dings in the walls and doors, but they were pretty clean. They do need better towels, but overall great and inexpensive.

Business_and_leisure Friends

2/10

Poor

27 Oct 2024

Anthony

The property needs a revamp. The air was stale and we had to have maintenance come in and fix our air conditioning. The bed was so uncomfortable I couldn’t sleep the whole night.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Raul

Excelente everything

10/10

Exceptional

02 Oct 2024

Veronica

Hotel D'Lins is honestly underrated, the staff is great and very helpful. The area is quiet and I love that they keep the rooms and surrounding outdoor areas clean. I felt more like I was staying at home, room was very clean and best of all it was smoke free. I will definitely come back and stay here in my next visit.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Miguel

Had a wonderful time

8/10

Excellent

27 Sep 2024

Kathy

Nice place, ice machine didn't work but the staff was happy to get me ice from the kitchen when needed.

Leisure Self

2/10

Poor

12 Sep 2024

Serdar

Not planning to stay again

10/10

Exceptional

02 Sep 2024

David

Excelent service

Excelent service i had issues with the tv but it was a my error on not knowing how to use it, also on the 2nd day the ac went out the maintenance person came out and i asked if we could switch rooms and he said yes, and he brought everything to make the move easier, and switch me close to my room and it was a much nicer and bigger room i would definitely use this hotel again

Partner

10/10

Exceptional

30 Aug 2024

Billy

Excellent staff

Business_and_leisure Friends

6/10

Pleasant

23 Aug 2024

Verified traveler

The hotel it self was comfortable, but sadly, because there were a limited number of guests the breakfast offered in the morning was very very very limited. We had the hotel to ourselves basically but overall it was nice price could have been a bit less to get more guest in to stay We enjoyed the Pool !!

Partner

10/10

Exceptional

17 Aug 2024

Billy

Excellent staff

Business_and_leisure Friends

10/10

Exceptional

10 Aug 2024

Joshua

Good job overall

10/10

Exceptional

10 Aug 2024

Billy

Excellent stay

6/10

Pleasant

02 Aug 2024

Kala

The hotel is under construction so there are a lot of boarded up areas and the landscaping and overall look around the outside is just kind of sad/depressing. The room was clean though, bed and sheets were comfy/clean. The shower only has one linen curtain not like an inner plastic one so the floor got very wet. The towels were absolutely worn they were like dry, rough paper. The second day they replaced with somewhat nicer towels which made me wonder why the hell didn’t you use these in the first place? There were also still a good number of rooms available but both nights we stayed they put someone right next to us and they were super loud. Which ya I get if the hotel is full nothing you can do about that but maybe when your hotel is empty you can give us at least one room between one another??? And the inside where the pool is looks nice there are pretty lights theyve strung at night which then made me wonder if these rooms are available why are you putting us on the side of the freeway where there is construction going on and it’s super loud throughout the day and night? It just makes no sense if you only have 5 guests why not treat them well so they’ll want to come back? I would stay here again if they seemed like they thought about these things but nope would not come back for the price. Also I cannot understand why places don’t serve decent coffee 😭. Oh and what happened to providing lotion? I didn’t bring lotion because i just intended to use the little sample but no

Business Pet

10/10

Exceptional

02 Aug 2024

Nikki

Great choice for a \"staycation\"

Wanted a place to do a \"staycation\" with my 3 granddaughters, found this hotel and it didn't disappoint. I booked the Family Sweet, and i asked if i could be placed close to the pool and they placed me right in front! our patio was basically the pool!! it was perfect!! the room layout was perfect and spacious. the AC worked GREAT, as well as the showers water pressure!! the only one thing we were bummed about was that there was no tv in bedroom.
The pool was very nice and clean the girls had it to themselves for the few days we were there which was a bonus! All The staff we encountered were very pleasant and helpful the first time i didn't encounter any rudeness. We will for sure be coming back here and will be recommending it to family and friends!!

Friends_and_family Family

8/10

Excellent

31 Jul 2024

Danny

There were a few people smoking weed close to my door in the outdoor area. I left to a party at 5pm and they were smoking outside. I returned at 10pm and while they were not sitting outside I could still smell it, probably blowing the smoke out the window. Obviously Staff was not doing their rounds through property.

Leisure Partner

6/10

Pleasant

31 Jul 2024

JonThomas

Not enough tvs

Room was nice, but no tv in the bedroom. Would of been 5 stars except for that missing tv.

Partner

10/10

Exceptional

28 Jul 2024

Billy

Excellent staff

2/10

Poor

23 Jul 2024

CECILIA

THE WORST PLACE I HAVE STAYED

This was by far the worst hotel and experience I have ever had and I travel a lot. The pictures are deceiving. The hotel smelled like cigarettes, there was pee on the bed, the door was broken, the mirror was crooked on the wall, no door on the closet. The TV wasn’t working either. We then had to move rooms. That room was worse and I was treated horrible. I was provided 2 floor towels, 2 hand towels and 2 wash cloths when I arrived. Then I called for towels and was told that I had to go get them myself. I was given the same towels. The jets in the tub were broken, they never came and cleaned and took the garbage. The worst place I have ever stayed in my life. The ice machine was broken, coffee machine broken. Oh and the breakfast was not breakfast it was packaged muffins. Don’t stay here. Lastly when we moved rooms they told me I had 30 mins to move rooms so I lost some of my belongings. A few minutes later they showed up at the door with it.

Friends_and_family Family

10/10

Exceptional

23 Jul 2024

Billy

Excellent staff

Business_and_leisure Friends

2/10

Poor

21 Jul 2024

CECILIA

THE WORST PLACE I HAVE STAYED

This was by far the worst hotel and experience I have ever had and I travel a lot. The pictures are deceiving. The hotel smelled like cigarettes, there was pee on the bed, the door was broken, the mirror was crooked on the wall, no door on the closet. The TV wasn’t working either. We then had to move rooms. That room was worse and I was treated horrible and I’m disabled. I was provided 2 floor towels, 2 hand towels and 2 wash cloths when I arrived. Then I called for towels and was told that I had to go get them myself. I was given the same towels. The jets in the tub were broken, they never came and cleaned and took the garbage. The worst place I have ever stayed in my life. The ice machine was broken, coffee machine broken. Oh and the breakfast was not breakfast it was packaged muffins. Don’t stay here. Lastly when we moved rooms they told me I had 30 mins to move rooms so I was in a hurry and left my medication when I called the front to ask if they found it they said no, it is a control medication. A few minutes later they showed up at the door with it.

Friends_and_family Family

8/10

Excellent

20 Jul 2024

Nate

Nice place

Leisure Partner

6/10

Pleasant

14 Jul 2024

Shonetta

Property had some really nice areas. The lobby and dining area very beautiful. The room wasn't so great. The air conditioner leaked water from the ceiling onto the counter top and microwave. Not enough sheets on the bed. Small bugs in bathroom and on counter top. A lot of storage items just piled up on outside of pool gate. Pool looked nice and clean just a lot of junk around it.

Leisure Partner

8/10

Excellent

13 Jul 2024

thuan

Great service