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Hotel D'Lins

Ontario - CA · United States

3400 Shelby St.View location

7.4/10Very good1,001 Reviews
Cleanliness7.6/107.6
Service7.6/107.6
Comfort7.4/107.4
Condition7.0/107.0
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel D'Lins

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. A complimentary on-the-go breakfast is served daily from 6:30 AM to 10:30 AM.

Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 150 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Cucamonga-Guasti Regional Park - 1. 1 km / 0. 7 mi- Toyota Arena - 1.

4 km / 0. 9 mi- Ontario Mills Shopping Mall - 2. 8 km / 1. 7 mi- IFLY Indoor Skydiving - Ontario - 3. 1 km / 2 mi- Villaggio Nail Spa - 3. 5 km / 2.

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With a stay at Hotel d’Lins Ontario Airport in Ontario (Guasti), you'll be a 4-minute drive from Ontario Mills Shopping Mall and 7 minutes from Victoria Gardens. This hotel is 0.8 mi (1.2 km) from Cucamonga-Guasti Regional Park and 1 mi (1.6 km) from Toyota Arena.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Car recommended Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is recommended for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Please note that guests staying 7 nights or more will be required to change rooms on the 7th day of the reservation.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: USD 60 (subject to availability)
    • Late check-out fee: USD 40 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Cucamonga-Guasti Regional Park 1.2 km / 0.7 mi
Toyota Arena 1.6 km / 1 mi
Topgolf 2.4 km / 1.5 mi
Ontario Mills Shopping Mall 2.7 km / 1.7 mi
Benacare Medical Center 3.5 km / 2.2 mi
Ontario Convention Center 3.9 km / 2.4 mi
Regal Edwards Ontario Palace 4 km / 2.5 mi
Scandia Amusement Park 4.9 km / 3 mi
Bowlero Rancho Cucamonga 5 km / 3.1 mi
Kindred Hospital Rancho 5.3 km / 3.3 mi
Schimmel Dog Park 6.3 km / 3.9 mi
LoanMart Field 6.3 km / 3.9 mi
The Bark at Central Park 6.6 km / 4.1 mi
Graber Olive House 7.3 km / 4.6 mi
Museum of History and Art 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
Show 15 more facilities & services
  • Hotel safe
  • Lift access
  • Garden
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Restaurant
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Sauna
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel D'Lins

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Hotel D'Lins

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Hotel D'Lins

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Hotel D'Lins

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hotel D'Lins

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hotel D'Lins

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDS NON SMOKINGFAMILY ROOM • TWO DOUBLE BEDS NON SMOKINGFAM.2D-NM

    Photos are not available for this room type.

    Hotel D'Lins

    FAMILY ROOM TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel D'Lins

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Hotel D'Lins

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel D'Lins

7.4
Very good
1,001 Reviews
Cleanliness
7.6 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
7.0 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
19 Jul 2026
Avelina
Great check in and check out. Staff are very nice and helpful. The room was nice and clean, beautifully updated. I was a bit disappointed the jacuzzi was not working and I do miss that potatoes they used to have for breakfast. The breakfast did include hash browns, mini pancakes, sausage, toast, hard boiled eggs,cereal and juices. Overall a wonderfully quiet stay for a great price.
Partner
10/10
Exceptional
15 Jul 2026
Mirna
noce and quiet pet friendly free breakfast
Friends
10/10
Exceptional
15 Jul 2026
Mirna
is nice and quiet
Friends
4/10
Poor
03 Jul 2026
Kris
Only good thing I can say is the room was clean. The rest of the place was practically vacant with signs on a lot of room doors with \"notice to vacate\". The notice indicated that they were in violation of several ordinances and had work done without permits. It did not look like they had any construction going on to fix the place either. Seriously gave a \"bates hotel\" type of vibe. Creepy. I won't stay again.
Friends_and_family Friends
2/10
Poor
28 Jun 2026
Janette
Didn’t look like the pictures
Self
6/10
Pleasant
27 Jun 2026
Erich
Pool was closed because of annual Sanitation cleaning, ice machines were broken, just overall blah
Partner
10/10
Exceptional
22 Jun 2026
Patricia
I love it my boyfriend and I love it. He pick up his son while I left for an emergency.and he love it as well too.
Partner
4/10
Poor
19 Jun 2026
lois
parts 0f hotel
had been closed by the city because of some major issues. pool sauna gym and bar were all closed. It was like a ghost town. Not sure how they were allowed to stay open
Foun a number of bugs in the room Very unacceptable
Partner
2/10
Poor
14 Jun 2026
Nicole
Bugs, dirty, prostitutes, and party next door kept us up all night! Not handicap friendly
10/10
Exceptional
18 Apr 2026
Megan
I absolutely love this hotel. The staff is really nice and helpful. I needed a charger for my phone and they let me borrow one for the night. There breakfast is really good with a lot more options than most. Would definitely recommend.
Pet
10/10
Exceptional
17 Apr 2026
Jose
Great quiet place
Partner
10/10
Exceptional
13 Apr 2026
Jose
Everyone there is friendly and helpful, and everything in the room was nice and clean. The only issue I have that the door of our hotel didn’t close correctly! But I enjoyed my stay!
Partner
10/10
Exceptional
12 Apr 2026
Leslie
Friendly staff
Partner
2/10
Poor
12 Apr 2026
MIKE
False information on Expedia and hotel on when booking a room
Self
10/10
Exceptional
03 Apr 2026
Erick
The room was spacious and clean. Perfect water pressure for the shower. Seamless check in and kind staff.
Friends
8/10
Excellent
01 Apr 2026
Hailey
The staff was very nice and helpful.
Partner
10/10
Exceptional
29 Mar 2026
Anthony
Clean room
Self
10/10
Exceptional
27 Mar 2026
Julian
we had a great time there. i stayed with my family and we loved our stay. my son swam. we enjoyed the breakfast and coffee. we had the family room and it was comfortable and just what we needed. the staff was always friendly. thank you guys.
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Alicia
Everything was good everything was clean staff was friendly kept up on the property only thing the fire alarm went off twice at 1:00 in the morning we could not sleep I'm sure they're going to get that fixed.
Partner
4/10
Poor
22 Mar 2026
lisa
Property wasn't as expected, drove up and it appeared the property was undergoing renovations. There was car parked in front of building that appears to have been there a long-time observed spider webs underneath. Went inside the lobby was decorated nice but smelled musty and molded. staff was polite, checked in went to room it smelled as bad as the lobby. Fire alarm went off twice at the beginning and again while i was sleep waking me up. Unable to control air either to cold or had to leave off. The smell was so bad could not stay another night as planned. The carpet and furniture old. checked out explained to the clerk that I could not stay another night and explained why. Will contact hotels.com and share with them my experience.
Friends_and_family Friends
10/10
Exceptional
17 Mar 2026
mirna a
I like the place this is my second time standard always give me a piece of mine quiet a lot of parking actually free parking. I took my service dog and we walked far and came back peaceful safe. They have security at night time so that makes me feel better people in the front desk are nice.
Friends_and_family Family
4/10
Poor
08 Mar 2026
Kayla Renee
found a bed bug in my bed the breakfast was not good at all
Partner
4/10
Poor
28 Feb 2026
David
It’s under construction was not notified made noise right in front of room door early mattress needs up grade room did not look like it shows on the web
Partner
10/10
Exceptional
15 Feb 2026
Don
Clean room!! Great night staff
Friends_and_family Family
4/10
Poor
15 Feb 2026
Jason
Hotel lobby was very nice and clean, all the staff was friendly. Out walk from the car to our room we notice the stairs to be filled with either old vomit and spilled liquid, it was old dried and needed some pressure wash and cleaned. Hotel room itself was clean, bed and pillow were decent. Jacuzzi bathtub took forever to fill since the hot water pressure was extremely low. I loved that there was a microwave and fridge. I wish there was an additional tv in our living room suite. Onto the breakfast, sausage tasted old, reheated over and over and dry. Hash brown was mushy and greasy, everything else just did not look appealing. Orange juice was 90% water and 10% juice not sure why the machine was even on and running….. ice machine was not working so I had to ask the front desk and they went to the kitchen to get ice. So the highlight was a nice bed and pillows and a jacuzzi bathtub in the king suite room I solid 2 star because of everything else
Partner
10/10
Exceptional
12 Feb 2026
Monica
Great room overall!
10/10
Exceptional
06 Feb 2026
mirna a
it’s always safe and quiet
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
daniel
Staff. Was great room was immaculate and the breakfast was better than any other hotel if I could give 10 stars I would
Business_and_leisure Self
10/10
Exceptional
30 Dec 2025
Art
Everyone was very accommodating. The room was clean. The tv’s finally offer HBO. Not a fan of the new parking policy, but overall a nice stay.
Self
10/10
Exceptional
16 Dec 2025
John
Overlooked gem
10/10
Exceptional
13 Dec 2025
Anthony
Always a great time when i visit.
Partner
10/10
Exceptional
07 Dec 2025
Anthony
I enjoy my stays at Hotel d'Lins Ontario!
Clean spacious rooms. Welcoming coffee in the morning and breakfast! Will definitely return again.
Partner
6/10
Pleasant
06 Dec 2025
David Allen
Property is in need of some upkeep
Business Self
10/10
Exceptional
26 Nov 2025
Anthony
The staff was amazing! Extremely helpful with an issue that occurred with my booking online. The issue was resolved and my 2 night stay was comfortable and accomodations were adequate! Will return.
Friends_and_family Family
10/10
Exceptional
22 Nov 2025
Erdenebayar
Nice and clean quiet place. Thanks.
Business
10/10
Exceptional
18 Nov 2025
Adrian
It
8/10
Excellent
11 Nov 2025
Milagros
Nice staff
Partner
8/10
Excellent
03 Nov 2025
Catina
I did not have breakfast during my stay. When I did need something, the front desk was great with assistance.
The doors need to be flush with the door trim, for comfort and security. There also needs to be a way to close the curtains completely.
Self
10/10
Exceptional
03 Nov 2025
Vanessa
the staff was helpful, rooms were nice and clean, the hotel stay was very nice and quiet and peaceful, would recommend and would stay here again!
Leisure Friends
8/10
Excellent
03 Nov 2025
Emmanuel
Everything was great, only issue was tv dis not work
Leisure Self
10/10
Exceptional
29 Oct 2025
Ashley
Amenities seemed to be refreshed and updated, and staff was very friendly at check in.
10/10
Exceptional
25 Oct 2025
Barbara
Very efficient check in. Room was very clean and comfortable. Loved that there was an arm chair in the room in addition to the desk chair. Liked that the soaps/shampoos were in dispensers instead of having all those little bottles and bars of soap. Would have liked to have tea bags or hot chocolate packets in the room in addition to the coffee packets, as I don't drink coffee. Continental breakfast was an understatement. It had plenty of hot food and was constantly resupplied.
Self
10/10
Exceptional
11 Oct 2025
Bryan
Good stay
2/10
Poor
07 Oct 2025
Syndel
the hot tub was ok. but our ceiling leaked air and
2/10
Poor
24 Sep 2025
karin
We had to request ice . Ice makers not working and floor was dirty in room it also smell like bleach . Breakfast was put away before 10:00 and the following morning they had no pancakes or scrambled eggs . The rooms across us were shut down by City of Ontario for several reasons . They only clean rooms every other day unless you request a cleaning .
Leisure Family
6/10
Pleasant
15 Sep 2025
Chae
I really tried to enjoy my stay here but after arriving and checked into my room to only realize they don’t have any smart tvs. The cable they have only has 1 movie channel available out of 37 channels & it stops working after channel 23 smh. I asked for a refund because I was only in the room for 30 mins. I asked for assistance with the cable and they told me I those are all the channels they had. They also said if I wanted to get a refund I would have to wait until the morning to speak with management after staying the full night. Btw the ice and vending machines were down all night . So my overall experience was terrible for the price I paid for the room with the jacuzzi tub. I really would have enjoyed the stay if I didn’t come across so many problems.
Leisure Partner
4/10
Poor
13 Sep 2025
Christina
I stayed here because of the last reviews and the convenience of location. We checked in to find out that the hotel was under major construction and we would be placed on the other part of the hotel that felt like a ghost town. The pool was nice but the vibes were under construction. The spa and the majority of the rooms were either boarded up or felt like we were at a deserted hotel. The room was nice but very old like we stepped back in time. I saw one or two hotel employees at most. No breakfast as described. Whoever they placed next door to us were very loud and inconsiderate. The laundry room is torn apart and no working ice machines because they were also in shambles. Do better for us paying guests
Family
8/10
Excellent
04 Sep 2025
Shwan
The lady at front desk was very helpful
Leisure Family
10/10
Exceptional
02 Sep 2025
Maribel
Did not like the breakfast menu, very poor
Leisure Self
4/10
Poor
24 Aug 2025
Neil
The front desk staff were great friendly and helpful. The room smelt strongly of cigarettes it hit you when you opened the door. There were dents in the walls and doors, paint missing from the walls. An unknown white powder in the corners of the sitting area. The jacuzzi bath did not work. The door did not fit the frame, and the AC was so loud you could not hear the TV.
2/10
Poor
22 Aug 2025
Ma Guadalupe Mondragón
Cuando hice la reservación por online ponen las fotos del hotel muy bien con alberca y sauna muy bonito y cuando llegué lo están remodelando pedí un cuarto y porque no puedo caminar y no tenían dolo en el segundo piso no había sauna abierto todo estaba no disponible el de hielo machine las lavadoras un olor muy feo del cuarto las alfombras muy sucias deben de decir que está en remodelación parece k me fui al barrio bajo fue terrible estar ahí con mi familia las sábanas parecían k eran las cortinas de la ventana muy bajísima y el breakfast terrible todos días lo mismo ni un homeless podría comer eso no lo recomiendo par nada nada nada nada que digan la verdad cuando está uno reservando please una estancia a las una estancia muy mala very very poor
Leisure Family_with_children
10/10
Exceptional
31 Jul 2025
danny
The staff it always so friendly and the hotel is a pleasant stay
Leisure Friends
8/10
Excellent
30 Jul 2025
RaShauna
Good for a one night stay. Property is run down. Old signs. Crunchy sheets. Wouldn’t eat the “continental breakfast”. And don’t dare take any food from the area given the ten signs warning you not to. Needs some property upgrades.
Family_with_children
4/10
Poor
28 Jul 2025
GEMA GUTIERREZ
There’s a gas station at 3 minutes walking distance.
Business Family
10/10
Exceptional
22 Jul 2025
Charles
Great Environment.
Great Service.
Business Friends
6/10
Pleasant
18 Jul 2025
Edward
This hotel is rundown. Its a clean hotel, but things like the ice machine's not working or the elevator sounding like its gunna break everytime you get on keeps you the edge. The hotel sign itself tells you that its been around for a while, its sun-faded. Other than that our stay was fine.
Leisure Family
10/10
Exceptional
14 Jul 2025
Michelle
The professional staff went out of their way to make sure my stay was
Leisure
10/10
Exceptional
11 Jul 2025
Anphie
Nice
Business
10/10
Exceptional
07 Jul 2025
Chuck
I have been coming in this location for over four years. I was always treated right and the staff is superb. Not only does I get a good night sleep, I can recall one time when I left a security bag in a room with valuables worth over $5000 and it was returned to me the same day. Thanks to the staff and the workers that work there. Keep up the good work and I will see you again soon. Customer forever..
Friends_and_family Family
8/10
Excellent
29 Jun 2025
Ricardo
The laundry service was out of service and the pool was closed and the breakfast is not what advertised and it was nothing for 2 days
Leisure Family
8/10
Excellent
25 Jun 2025
Gilbert
The room was great and close to the attractions. It was only a 5 minute drive to Angels Stadium. Down the street from Disney and various eateries and shops. Julie, the concierge, was very helpful and friends. Great customer service. I would definitely stay here again.
Leisure Pet
10/10
Exceptional
24 Jun 2025
JOSE
Room is AMAZINGLY AWESOME
Leisure Partner
2/10
Poor
22 Jun 2025
Christopher
The room had dead bugs. The air conditioner stopped working even tho we had it set at 73. There
8/10
Excellent
18 Jun 2025
Art

Still No

My stay here was fine. I’ve stayed here before and don’t have any complaints except for the same one I had on my last stay. Not all the channels work. The premium channels were inaccessible again. It wouldn’t matter if I didn’t enjoy relaxing in my room, but I do.
Self
10/10
Exceptional
16 Jun 2025
Dion
People are friendly was close to the airport. Those are the things that I did like. I don’t like the fact that they charge you for a deposit and one person said that it would take 3 to 4 days to get your money back but in the morning, somebody else said 5 to 10 business days so now I gotta call the hotel to figure out when I’m gonna get my money back. That’s what I didn’t like.
Business Self
10/10
Exceptional
15 Jun 2025
cesar
overall the experience was good and the rooms were sizable
2/10
Poor
12 Jun 2025
Cynthia
The jacuzzi is broken and the pool is used for storage. The walls between room super thin. You can hear everything around you. The ice maker broken. For breakfast we got served friend rice, corn and cauliflower.
Leisure Partner
4/10
Poor
09 Jun 2025
Anh
Breakfast is worst than standard. I would not recommend to coming back
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
Anthony
Excellent
Leisure Partner
6/10
Pleasant
06 Jun 2025
Katherine
I did not care for catering to one nationality for breakfast. Told Asian like the food cooked a certain way, I responded what about us.
Friends_and_family Family
10/10
Exceptional
09 May 2025
Ofelia
I love that place because is quite and clean.
Family
10/10
Exceptional
28 Apr 2025
Juan
Overall I had a great stay, customer service was also great
Business_and_leisure Partner
8/10
Excellent
28 Apr 2025
Courtney
This hotel is quiet and average for what you’re partying for. The rooms are clean with amenities like the fridge, coffee maker, and soap/conditioner/shampoo. The staff is really helpful. We had the hot water go out in the building we were in and they responded to it immediately. I never had any issues staying here.
Leisure
6/10
Pleasant
23 Apr 2025
Rudy

In need of massive rehab

This place is an old hotel dropped into the middle of a large parking lot. While we were there much of the building was closed off due to massive construction - they’re rehabbing most of the hotel. Got the distinct impression we were the only guests!

Still, the room was clean and the beds comfortable. Paint chipping in the room but otherwise ok. Breakfast more or less inedible. Lobby was nice and clean. Service was fine.

Won’t stay here again until rehab is done, but served our needs as we were just in town for the night.
Friends_and_family Family
2/10
Poor
18 Apr 2025
Marylu
First the lady at the front desk wasn't very friendly second the air wasn't working in my room. My room was across from the freeway and the door wasn't on correctly so you heard everything. When I asked to be moved they had nothing available.
Business_and_leisure Self
10/10
Exceptional
15 Apr 2025
JOSE

Loved it

AMAZING
Partner
10/10
Exceptional
12 Apr 2025
Ruben
It’s a nice place and the beautiful lady at the front desk was very friendly and helpful.
Business
10/10
Exceptional
30 Mar 2025
Emmanuel
Been coming here for 3 years already, great rooms for reasonable price
Leisure Friends
10/10
Exceptional
25 Mar 2025
Karen
Very nice! I was pleased w my room for 1 night as I was out of town. Sadly, there were no eggs for the continental breakfast. I know there's an egg shortage and all that stuff so I was okay with that.
I will be back of I need a place to stay in the area again.
Leisure Self
10/10
Exceptional
23 Mar 2025
danny
Had a great experience. The staff is really friendly, and the place is well kept.
6/10
Pleasant
23 Mar 2025
Jennifer
I could hear my neighbors. Thin walls . The lobby was nice . But the buildings of the rooms need updating.
Our bath towel were small. And the pipes for the shower made a lot of noise .
Leisure
8/10
Excellent
19 Mar 2025
Avelina

Will definitely visit again

It has been many years since we stayed at this hotel. We weren't to happy with the last 2 visits and stopped going. I was unsure about booking but I'm glad I did. The service at the front desk was great. Check it out out process was friendly, fast and easy. Our room was nice, clean and smelled clean. I chose to get a room with a jetted tub and they had a lavender and chamomile bath salt that was so amazing and relaxing. There was a bit noise and thought I wasn't going to get any sleep but I heard the front desk shut it down. I slept well and looking forward to visiting again. Hopefully next time I will get up to try the breakfast.
Partner
8/10
Excellent
18 Mar 2025
Art

Different TVs in the Rooms

I have stayed here plenty of times before and it is typically clean, quiet, and accommodating. However, the last two times I have stayed, I noticed that the tv's and the cable service were not the same. The premium channels (HBO) were not working. The remote was very user friendly. It was just different from my previous stays and doesn't feel like an upgrade. Not a big deal if you don't anticipate staying in your room very much, but I like to relax and watch TV when winding down from the day. Other than that, this place is a great stay.
Self
8/10
Excellent
14 Mar 2025
Kelly
The staff was friendly.
Leisure Partner
2/10
Poor
12 Mar 2025
Martin

They are unethical.

Please everyone! Avoid this place due to poor customer service or not trying to make it right. Very unethical!!

This was my first time and I cant even say my first time because I never stayed but it is my first interaction.

Due to unforeseen issues i couldn't make the check-in time. I asked to change it to the next day and they refused. I bought insurance too.
They stated i missed a window time and nothing else they could do.

Then after i hung up, they send me an email to ask how my stay was. What stay?! I just told you the error in mistake was that the wrong day was chosen.

The hotel took my money and did absolutely nothing to make it better but hey \"thanks, we'll take your money still\"
$160 and would you like to book a room here today for the correct day?\"

Then, the hotel responds that i should have requested a change 24 hrs in advance and says hotels.com has a no refund policy.

I called hotel.com and they said they would try to get the hotel to change the day. Hotels.com stated the hotel has a strict policy and wouldn't refund or work with changing the date.

If you take the money, do something, as a business, to make it right.

I've already told my family which is potentially thousands of lost $$ money.
10/10
Exceptional
27 Feb 2025
danny
Always a pleasant day, the staff is friendly and very clean
10/10
Exceptional
18 Feb 2025
Verified traveler
We really appreciate the late check out at no charge! Overall great service!
Partner
2/10
Poor
16 Feb 2025
Mohammad
Not family friendly at all.
Leisure Family
8/10
Excellent
15 Jan 2025
Chris
I booked the executive suite thinking that there would be a t.v. In the living room area but they put it in the bedroom. We stayed there due to me having surgery and that I could recover in the bedroom and my husband could be in the living room area to watch t.v.
The breakfast had pancakes, watered oatmeal and dried up potato wedges. The hotel had potential
Leisure Pet
2/10
Poor
14 Jan 2025
Jessika
I will never stay here again
2/10
Poor
30 Dec 2024
jason
Got the king suite with in room hot tub. The tub worked fine it was the one good thing about the stay. Every part of the room had areas with peeling paint, chipped, cracked tiles, swollen base boards from water damage, rust at the bottom of the bathrooms metal door frame, toilet was the smallest ive ever used and rocked back and forth. Ice machine was broken with a sign saying temporary out of order , but you could tell sign had been there for a year.
Leisure
10/10
Exceptional
12 Dec 2024
shaya
I used the hotel just for a few hours before a flight. Staff is friendly. Though hotel a bit rundown. But it worked for me.
8/10
Excellent
07 Dec 2024
Stefanie
Checking in to the property at the front desk was smooth. The guy at the front desk was really friendly. Walking to the room we’ve noticed there’s a lot of construction going on on the outside and rooms were boarded up. But to leave all the plywood near the stairways is unsafe and seeing piles of wood everywhere is unwelcoming. The room was fairly clean and the beds were comfortable. The bathrooms could really use an update, specially with the painting on the walls throughout the bathroom and room.
Leisure Partner
4/10
Poor
29 Nov 2024
KEVIN
Didn’t like the property………
2/10
Poor
24 Nov 2024
angelica

Not worth what I paid !!!!

For the price I paid, this room was awful. Dirty curtains and carpet. Room smelled musty and like cigarettes. Also the furniture was very outdated and wall edges were peeled away showing dirty walls. Pics shown on site definitely DO NOT match the rooms. I don’t think I’ll be staying here again.
Partner
10/10
Exceptional
01 Nov 2024
Cristian
Very quiet. Clean sheets and comfortable beds. Have stayed the night several times on my travels and will continue to do so.
Leisure Friends
10/10
Exceptional
28 Oct 2024
Courtney
The rooms are very spacious. Never have a problem with staff. Perfect place to stay.
Leisure Family
10/10
Exceptional
28 Oct 2024
Alice
The prosperity was good and the gentleman at the desk was very helpful. The rooms can have a bit of work, just some dings in the walls and doors, but they were pretty clean. They do need better towels, but overall great and inexpensive.
Business_and_leisure Friends
2/10
Poor
27 Oct 2024
Anthony
The property needs a revamp. The air was stale and we had to have maintenance come in and fix our air conditioning. The bed was so uncomfortable I couldn’t sleep the whole night.
Leisure Partner
10/10
Exceptional
20 Oct 2024
Raul
Excelente everything

Location & surroundings

Hotel D'Lins
3400 Shelby St., Ontario, United States

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Hotel D'Lins

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