BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Best Western Ontario Mills Mall
Ontario - CA · United States
4395 Ontario Mills PkwyView location
8.8/10Excellent720 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition8.8/10 8.8
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Ontario Mills Mall
Best Western Ontario Mills Mall is in the heart of Ontario located conveniently behind the Ontario Mills Mall, Ontario International Airport, and directly located off the I-10 and I-15 freeways.
Ontario is home to multiple corporate and retail development initiatives and is a travel hub for corporate and leisure travelers alike. Best Western Ontario hosts 105 rooms with a mix of rooms offering complimentary breakfast, Wi-Fi, and Parking.
Guests will enjoy the Best Western Ontario Mills Mall hospitality with convenience and comfort in mind and customer service of the highest priority.
Show less
A stay at Best Western Ontario Mills Mall places you in the heart of Ontario, a short 3-minute walk from Ontario Mills Shopping Mall and within 5 minutes by car from Ontario Convention Center.
This hotel is 4.4 mi (7.1 km) from Victoria Gardens and 0.8 mi (1.4 km) from Toyota Arena. Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding.
Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Ontario?
This hotel has 797 square feet (74 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in fee: USD 30 (subject to availability)
- Late check-out fee: USD 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Ontario Mills Shopping Mall
0.3 km / 0.2 mi
Toyota Arena
1.3 km / 0.8 mi
Scandia Amusement Park
2.9 km / 1.8 mi
Cucamonga-Guasti Regional Park
3.6 km / 2.2 mi
LoanMart Field
4.6 km / 2.9 mi
Topgolf
4.8 km / 3 mi
Benacare Medical Center
4.9 km / 3.1 mi
Kindred Hospital Rancho
5.2 km / 3.3 mi
Ontario Convention Center
5.3 km / 3.3 mi
Regal Edwards Ontario Palace
5.8 km / 3.6 mi
Bowlero Rancho Cucamonga
6.5 km / 4.1 mi
Victoria Gardens
7.1 km / 4.4 mi
The Bark at Central Park
7.1 km / 4.4 mi
Schimmel Dog Park
7.9 km / 4.9 mi
Graber Olive House
9 km / 5.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1998
- Year of most recent renovation: 2023
- Total number of rooms: 105
- Number of floors (main building): 4
- Single rooms: 62
- Double rooms: 63
- Junior suites: 4
- Accessible rooms: 3
- hotel
- American Express
- JCB
- Diners Club
Show 55 more facilities & services
- MasterCard
- Visa
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Ski slopes
- Entertainment Area
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Local and international calls
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staffExtra charge
- Bellboy serviceExtra charge
- Fireplace
- Smoke detector
- Hotel safe
- Lift accessExtra charge
- Shop
- Garden
- Terrace
- Concierge
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Conference room
- Meeting room
- ProjectorExtra charge
- Business centreExtra charge
- Audio-visual equipment rental
- Outdoor freshwater pool
- Sun loungers
- TV lounge
- Hot tubExtra charge
- Breakfast
- Hot breakfast
- LGTBIQ friendly
- Deposit on arrival
- Early Check-inExtra charge
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-10
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Wake-up service
- Wi-fi
- Housekeeping
- Smoke detector
- Cable TV
- Desk
- Toiletries
Show all 21 amenities
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Room amenities
- Alarm clock
- Wake-up service
- Wi-fi
- Housekeeping
- Smoke detector
- Cable TV
- Desk
- Toiletries
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Double or Twin Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Smoke detector
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Show all 21 amenities
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room TWO QUEEN BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Room amenities
- Housekeeping
- Smoke detector
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Double or Twin KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 23 m²ROO.H6-KG
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Toiletries
- Housekeeping
- Smoke detector
- Cable TV
- Desk
- Alarm clock
- Wake-up service
Show all 22 amenities
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room Accessible KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-KG
Room amenities
- Bathroom: 1
- Toiletries
- Housekeeping
- Smoke detector
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKINGROO.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 23 m²ROO.KG-2
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Desk
- Alarm clock
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
Show all 21 amenities
- TV
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Toiletries
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wake-up service
- Smoke detector
- Housekeeping
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-2
Room amenities
- Cable TV
- Desk
- Alarm clock
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Toiletries
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wake-up service
- Smoke detector
- Housekeeping
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 23 m²ROO.H6-2Q
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
Show all 22 amenities
- Microwave
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Cable TV
- Smoke detector
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Room Accessible-Two Queen Beds
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-2Q
Room amenities
- Individually adjustable air conditioning
- Bathroom: 1
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Cable TV
- Smoke detector
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Ontario Mills Mall
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western Ontario Mills Mall
100
reviews shown
Canela
The only thing that I would update is the elevator it is literally about to breakdown and the buttons sometimes get stuck. Other than that I enjoyed my stay nice size room with a microwave and mini fridge
Lori
We enjoyed our stay here. The rooms were clean and the breakfast was good as well. We enjoyed the hot tub and pool. We would definitely stay again.
Weiwei
The property was ok. Staffs are friendly.
Irma
Clean room and excellent staff.
Kareem
The sinks there had a slow drainage issue. Breakfast was good but could stand to incorporate eggs without cheese
Sara
Great stay😊 clean room, helpful staff
Carol
Location was great for our purpose (baseball tourney in the area) - TONS of food and shopping options - which is nice with a big group of parents, relatives and siblings of various ages. Great/easy access to the 10 freeway. Hotel staff was super kind, present (we arrived very late) helpful and active. Breakfast was always stocked and out, all needs answered, etc.
The drawback and/or issue we had with the place was a lot of homeless loitering in the bushes around the parking lot. Very sketchy (clearly in something/smoking it in the open) carloads of people and folks coming and going. I travel with a German Shepherd Service Dog who is also trained/excels in protection. He alerted numerous times to issues outside the door and window. We could not use the pool due to it being overrun with ‘friends of’ one of the guests for almost the entire weekend (and obnoxious/inappropriate music and behavior - incl substance use). Parking ‘should be’ good and ample - with shade avail (IE gets oppressively hot) but huge tractor trailer cab trucks parked across almost all of the parking spaces (despite their being a massive outlet mall parking lot across the street from the hotel.) It is a fine place for a night or a great budget option if the dangerous characters don’t bother you. Rooms are decent size also - but very very dated (think rusty pipe leaking on the tile floor, a fridge that isn’t really cold and rattles all day and night). NO HAIRDRYER either which was shocking.
The drawback and/or issue we had with the place was a lot of homeless loitering in the bushes around the parking lot. Very sketchy (clearly in something/smoking it in the open) carloads of people and folks coming and going. I travel with a German Shepherd Service Dog who is also trained/excels in protection. He alerted numerous times to issues outside the door and window. We could not use the pool due to it being overrun with ‘friends of’ one of the guests for almost the entire weekend (and obnoxious/inappropriate music and behavior - incl substance use). Parking ‘should be’ good and ample - with shade avail (IE gets oppressively hot) but huge tractor trailer cab trucks parked across almost all of the parking spaces (despite their being a massive outlet mall parking lot across the street from the hotel.) It is a fine place for a night or a great budget option if the dangerous characters don’t bother you. Rooms are decent size also - but very very dated (think rusty pipe leaking on the tile floor, a fridge that isn’t really cold and rattles all day and night). NO HAIRDRYER either which was shocking.
Yvette
Everything was nice. No complaints except for the air condition was very loud and our room was not cleaned everyday due to shortage of staff. Otherwise, staff was very nice, breakfast was great, and the place was clean.
Tony
Great staff,nice clean rooms, great amenities
Andrew
The staff was friendly and helpful, and the cleaning people seemed very personable. The pool and a hot tub are not great, they are small and don't lend themselves to laying out for sun tanning for a teenager, but it would be fine for small kids.
Johnny
Very pleasant staying, will definitely be back staying here again soon
Joely
Made our travel much easier by fast check in
Ruleyin
Skip
Ruleyin
Excellent location and staff
Ruleyin
Great staff and location
Tony
My stay was wonderful as always and I would like to add the staff member that really stood out with her customer service was Brittany I would luke to thank her for being so great and for making me feel so welcome.
Alicia
Breakfast was a great option here. The rooms were great
Huythuong
Clean room. Room has a microwave. No old carpet smell.
Laura
Ok
Tony
Everything was excellent. Very friendly staff members from the front desk to the housekeepers.
The indoor pool was the best .
The indoor pool was the best .
Maria
When arrived I was told no loud music or party’s mind you I am in my 50 s the bathtub was flooding when showered. When I left I asked the man at the front desk if I can have my bed made and new towels I was gone for a few hours came back nothing was done. Come to find out he was the maintenance man no one was at the front desk no staff to complain to. When asleep at 8 am I heard a vacuum going on in the room above me. I stayed in room 302. Horrible for my first stay at best western. 👎 also the curtains smelled like they havnt been washed In years. I’m not one to complain but this was a bad experience for me.
Maximo h
Clean room, helpful staff
Deven
The moment we arrived, we were greeted by a very kind lady who checked us in promptly and immediately gave us information about the hotel & the morning complimentary breakfast. She was genuinely a kind person (We checked in about 2:50 pm on 6/17/26)
Our room was clean & perfect for our 1-night stay in Ontario. We enjoyed our stay here and would return to this specific hotel due to the kindness of the staff & the cleanliness of the entire hotel, especially our room.
Our room was clean & perfect for our 1-night stay in Ontario. We enjoyed our stay here and would return to this specific hotel due to the kindness of the staff & the cleanliness of the entire hotel, especially our room.
selina
Easy check in, amazing staff, clean, comfortable, great location
Judy
Rooms were large and bed was very comfortable. Breakfast was ok. Definitely will stay there again.
Richard
It's a quick walk to Ontario Mall other than that I can't say anything
Tony
Everything is always great when I stay at this property no complaints at all.
Joel
Affordability & Cleanliness
Rosseel
It was well cleaned, the staff was very helpful, the breakfast was great every day. It's in a great area, safe. Would stay here again. The only downfall was there weren't any carts to pack up our car on the day we left. There was remodeling going on &the workers were using the carts to move the pieces of furniture. My husband had to go back to our room 4 times & on the 3rd time, he had to use the stairs because he was told the elevator wasn't working. We know technically it isn't the hotels fault but the workers/movers were using the carts to move the new/old furniture. We have a baby so I couldn't of helped him bring down our stuff without leaving our baby alone. This caused for us to check out a little bit after the assigned time but the staff apologized & understood.
rosie
It was an amazing experience, from beginning to end
donald
The room was well decorated. Breakfast was good. We liked the proximity to Ontario Mills Mall
Mohamed
Room very comfortable and spotless. Excellent breakfast. Perfect location close to Ontario Mills Mall and freeways. Very friendly staff.
My friends and I totally enjoyed our short stay.
My friends and I totally enjoyed our short stay.
Matthew
Good place to stay.
Jesus
Breakfast was great. Room was clean and the AC worked fine.
John
Excellent
Llulisa
Thanks for the stay it was a good experience. My husband and I had a good time for our first getaway together.
Saffore
Clean room. Excellent staff.
Quiet and conveniently.
Quiet and conveniently.
Erick
“Very comfortable and well-maintained hotel. Check-in was smooth and the service was excellent.”
Leila
It was extremely musty in our room, the patchwork in the walls/in the shower was ghetto, and the carpet was soooo disgusting it smelled like athletes foot. I was disappointed in our room.
The kids enjoyed the continental breakfast.
The kids enjoyed the continental breakfast.
Eric
One of the worst hotel experiences in a long time. Will never return.
JENNIFER
Everything in the buliding was good
Stacey
I was given a supposedly upgraded suite. The problem with the room it was outdated. No plugs for cellphones. The bathroom was not ventilated for warm showers. The shower water would back up when taking a shower. No one wants to be stepping in the dirty water that comes off your body. The rooms need an upgrade. And I will not be staying here again until thst happens. Very disappointed
Maritess
Clean and quiet
Berlina
Very clean peaceful environment
Brittney
Not a very clean hotel. My room smelled like mildew.
BILLY
No the had stains Help was very good
JoséLuis
Room was clean.
Heather
This hotel was very clean and nice hot tub and pool. In a convenient location in Ontario and by the mall and airport. I would definitely recommend.
Lucio
Very clean room everything A+ highly recommended would stay again soon :)
Michael Anthony
Soild stay for my work trip
RODRIGO
the staff was great, and overall it was really good. would stay again here without any doubt.
Julia
The room was clean, the bed and pillows super comfortable. Breakfast was standard for this level of hotel. The staff members were fantastic. Very friendly and helpful.
Stephen D
Very pleasant stay. Staff was nice and the bed was great!
Martha
Can’t rate breakfast yet. I’ll let you know tomorrow 1/14, Wednesday
Thank you
Thank you
Tim
The staff was great!
Zena
I enjoyed my stay. From the time I arrived till departure. No complaints.
Tony
Nice clean rooms excellent staff
Linda
We met A’Dreana at the front desk. She was wonderful. Giving us sooo much needed information. She even gave praise to the owners on how they keep the hotel looking good. Who does that!! We got their card and will be back later this month
Misty
Nice, large, clean room. Comfy king bed. Nice view. Staff was very friendly. Love the 24hr coffee and water in lobby. Would definitely return.
Joice
There are times when there is no management, maintenance, or housekeeping onsite. So, if there are any issues, nothing can be resolved. There are a lot of options in the area that ensure rooms are properly inspected and ready to receive guests.
Lesley Or Suzanne
Comfortable and convenient location. Staff were friendly and helpful
Rex
Toilet did not work. They sent maintenance 2x and we still had to use the lobby restroom. They should not have rented that room
Kinjal
Breakfast was not good for vegetarians. And Hotel charged me second time.
Malcolm
The room was great, the staff was nice. Very close to shopping and entertainment. Will stay again.
Paulina
Good property. Convenient location, gas station, supermarket, in n out, chic fila, easy access to freeway. Clean property, spacious king bed room.
Helen
Just okay. Mediocre breakfast, body wash not replenish, room not cleaned after the first night, stayed two nights, didn’t realize until later that that I had to request. Rooms was clean, but seem dated to me. Spider in the closet, I’m terrified of spiders. Would not stay here again.
Matthew
Good place to stay.
Misty
Very nice staff.
Heidi
Love staying here. Very convenient location.
Tecla
Did not get the first floor I requested the lamp in the corner of the room was not working, but besides that breakfast was fabulous. The staff was fabulous. Check in was easy.
Nick
This is generally my go-to property when visiting town. Rooms are comfortable and clean.
sheri
Friendly staff. Convenient location
Malesa
Check-in was fast and easy, and the front desk attendant was friendly, which made a good first impression. The room was nice and spacious, the bed was very comfortable, and the AC worked really well — perfect after a long day.
I also loved that they have coffee available all day in the lobby — such a nice touch.
However, I had a credit for drinks and snacks that I didn’t get to use. When I asked about it the next morning, I was told that I could only get the voucher at check-in, but the front desk attendant never mentioned it when I arrived. That was disappointing and felt like a missed perk.
Breakfast was okay — nothing fancy, but enough to get you started for the day. They had a waffle maker, juices, cheese omelettes, sausage links, potatoes, plus a cereal and yogurt station. The only downside was that the potatoes were a bit undercooked & there was no option of eggs with no cheese.
Overall, it was a decent stay with comfortable accommodations and friendly service, but the lack of communication about the voucher was frustrating.
I also loved that they have coffee available all day in the lobby — such a nice touch.
However, I had a credit for drinks and snacks that I didn’t get to use. When I asked about it the next morning, I was told that I could only get the voucher at check-in, but the front desk attendant never mentioned it when I arrived. That was disappointing and felt like a missed perk.
Breakfast was okay — nothing fancy, but enough to get you started for the day. They had a waffle maker, juices, cheese omelettes, sausage links, potatoes, plus a cereal and yogurt station. The only downside was that the potatoes were a bit undercooked & there was no option of eggs with no cheese.
Overall, it was a decent stay with comfortable accommodations and friendly service, but the lack of communication about the voucher was frustrating.
Andrew
Excellent hotel, breakfast which is free was more than adequate to keep you going. Room was comfortable and clean. Could ask for anything more.
Robert
Mostly a good experience. There was a sticky spot on the carpet in the room and there were clothes behind one of the chairs. Both of these give you a bit of an \"ick\" factor. It made us wonder just how thorough the cleaning crew works on actually cleaning the rooms.
Rick
Great stay
Excellent hotel taken care of by a fabulous staff. Breakfast was hot and full all the time. Check in was a breeze facilitated by a wonderful friendly young lady. Lots to do in the area .will definitely make this our stop on future buisness trips to the area.
Gina
Checking in was nice
Graciela
Thank
Scott
Could hear the other rooms chatter from inside my room. I would not stay there again.
Brock
Not real happy about Best Western wanting to charge me $10 to check in 45 minutes early, which I immediately declined on the basis of “principle”. Clearly they had rooms clean and available. I feel as though customer service goes beyond just having a clean room- it’s being a bit flexible and accommodating your customer. After all, if it wasn’t for the customer, they wouldn’t be in business. It’s not like I was trying to check in two hours early. It seems as though after Covid, everyone’s trying to screw the customer.
David
A good number of homeless were hanging around the hotel and even one man came inside the hotel sitting in the lobby at night.
The hotel should install more hangers for used towels in the bathroom. There is only one hanger by the bathroom door and the second guest doesn't have the place to hang his/her used towel.
The hotel should install more hangers for used towels in the bathroom. There is only one hanger by the bathroom door and the second guest doesn't have the place to hang his/her used towel.
Verified traveler
Don't bother
Do not go here if you expect to sleep. I finally called the front desk to do something about the room next door about 235am. The tv had been on all night and the later it got, the louder it was. Slept late since we couldn't get to sleep and missed breakfast.
Jesse
Really enjoyed my stay. Really relaxing and peaceful.
Lysandra
Loved it!
Mansoor
Nothing
Elizabeth
No soap in the bathroom, lukewarm cofffee, and put me in the wrong room and to change it
Elliot
The property and rooms need some love. The carpet looks dirty, the bathrooms need a touch up all around (shower head had heavy calcium deposits, shower wall liner had visible tears, tile grout looks grimy).
The laundry room - the washer looks like no one has cleaned it since they were installed. The software used requires you to fund your \"account\" and your choices are $10, $25, $50 - each wash or dryer use is $4 so you'll likely leave an unused balance.
The staff was friendly and helpful. I wish their hospitality reflected in their rooms and property overall
The laundry room - the washer looks like no one has cleaned it since they were installed. The software used requires you to fund your \"account\" and your choices are $10, $25, $50 - each wash or dryer use is $4 so you'll likely leave an unused balance.
The staff was friendly and helpful. I wish their hospitality reflected in their rooms and property overall
Gabriel
This was my second stay which the first was excellent or else I'd have not returned. The only thing they could improve on was the shower water pressure. It was a little low for my liking. Also, my neighbor had some loud music playing after 9 pm but after a call to the front desk it was handled.
Wendy
Clean, friendly staff, great breakfast, ongoing coffee and water, nice workout room, excellent oool and jacuzzi. Will stay again.
Maxwell
It's fine, but the lack of an airport shuttle for morning flights is a huge weakness. ONT is just beyond walking distance, guests should not have to shell out $20 for Uber/Lyft to get there when the hotel has a van just sitting there.
jason
Clean room and friendly staff
Eva
Brittany Tate was the Best she was helpful and so nice and she went over and beyond and I had a long day at work and stressed she made it all right and thank you Brittany
Edwina
Very nice hotel, very clean.
Antonio
Nice!
Luis
Great
Timothy
The property is old and is need of an update: carpeting, electricity that reflexes the needs of modern technology, and lighting.
Nicole
My stay was extremely relaxing. Check-in was a breeze and all staff were very friendly and helpful. The room was clean and spacious.
Marisela
The room has lots of space
juan
This was good for the price and location, i would go back
Antonio
Ontario Nice Stay
Very nice checkin and checkout staff and experience. The room was clean and comfortable during my stay. Only distraction was a constant fan noise over the bathroom.
Location & surroundings
Best Western Ontario Mills Mall
4395 Ontario Mills Pkwy, Ontario, United States
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Best Western Ontario Mills Mall
50 hotel photos
