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Ontario Airport Hotel & Conference Center

Ontario - CA · United States

700 North Haven AvenueView location

8.8/10Excellent2,073 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.4/108.4
Amenities8.4/108.4
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ontario Airport Hotel & Conference Center

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy American cuisine at Mr. J, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Ontario? This hotel has 24003 square feet (2230 square meters) of space consisting of a conference center and 16 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 309 guestrooms featuring MP3 docking stations and flat-screen televisions. Your room comes with a pillowtop bed.

Read more about this hotelShow less

Located in Ontario (Arena District), Ontario Airport Hotel & Conference Center is within a 5-minute drive of Toyota Arena and Ontario Mills Shopping Mall. This hotel is 2.5 mi (4 km) from Ontario Convention Center and 5.3 mi (8.5 km) from Victoria Gardens.

Stay in one of 295 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Ontario? This hotel has 24003 square feet (2230 square meters) of space consisting of a conference center and 16 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 9:00 PM.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 20.64 for adults and USD 12.50 for children
    • Uncovered self parking fee: USD 8.00 per night (in/out privileges)
    • Pet fee: USD 100 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in fee: USD 57.48 (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Toyota Arena 1.1 km / 0.7 mi
Cucamonga-Guasti Regional Park 1.6 km / 1 mi
Ontario Mills Shopping Mall 2.3 km / 1.4 mi
Topgolf 2.9 km / 1.8 mi
Benacare Medical Center 3.6 km / 2.2 mi
Ontario Convention Center 4.2 km / 2.6 mi
Regal Edwards Ontario Palace 4.4 km / 2.7 mi
Scandia Amusement Park 4.5 km / 2.8 mi
Bowlero Rancho Cucamonga 4.8 km / 3 mi
Kindred Hospital Rancho 5.1 km / 3.2 mi
LoanMart Field 6.1 km / 3.8 mi
The Bark at Central Park 6.4 km / 4 mi
Schimmel Dog Park 6.7 km / 4.1 mi
Graber Olive House 7.7 km / 4.8 mi
Pacific Electric Trail 7.8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 309
  • Number of floors (main building): 10
  • Double rooms: 168
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
Show 29 more facilities & services
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 16
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 28 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Ontario Airport Hotel & Conference Center

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE NON SMOKINGQUADRUPLE • EXECUTIVE NON SMOKINGQUA.EJ-NM

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    QUADRUPLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS POOL VIEWDOUBLE • TWO QUEEN BEDS POOL VIEWDBL.2Q-VP

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE TWO QUEEN BEDS POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE MOUNTAIN VIEWDOUBLE • DELUXE MOUNTAIN VIEWDBL.DX-VN

    Photos are not available for this room type.

    Ontario Airport Hotel & Conference Center

    DOUBLE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ontario Airport Hotel & Conference Center

8.8
Excellent
2,073 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.4 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
26 Jul 2026
Francisco
This hotel is in construction and they don't said anything when you're booking online when I got there it was a mess no pool no breakfast no refund
10/10
Exceptional
15 Jul 2026
Magdalena Christina
1
Family
10/10
Exceptional
06 Jul 2026
Flora
Very quiet and vey clean, staff was very helpful. Thank you!
Family_with_children
8/10
Excellent
30 Jun 2026
Shawn
A lot of construction and closures
Self
10/10
Exceptional
21 Jun 2026
Ricardo
Clean room, did not like the construction
Family_with_children
2/10
Poor
16 Jun 2026
nathan
no pool no jacuzzi
they should update their website to let people know
Partner
2/10
Poor
13 Jun 2026
JOANNA
Property is been renovated place is dirty not happy on
8/10
Excellent
11 Jun 2026
Mark
Mixed bag
The property is undergoing renovation and is slated to be rebranded as a Hyatt Regency property later in 2026
The room was very comfortable. In particular, the beds and linens were outstanding.
We had booked a property that ported to have food and drinks available, but when we arrived at 9:45 PM, everything was closed, with not even a gift shop.
Partner
8/10
Excellent
10 Jun 2026
Nancy Maribel
I didn’t understand why you have to pay for parking if you are already paying for your stay at the hotel. It
10/10
Exceptional
09 Jun 2026
Staniz
The Hotel is on renovation but maintain to operate very well.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Joeana
Overall experience was great. Staff , location and room was great! Hotel manager was a nice guy very friendly and helpful. Would recommend and would stay again.
Partner
10/10
Exceptional
07 Jun 2026
Yessenia
Super friendly staff. Beds are beyond comfortable. Rooms are super clean.
Friends_and_family Friends
10/10
Exceptional
07 Jun 2026
Diego
Overall very pleasant stay. Rooms were clean and every staff member i encountered was very friendly and helpful
Partner
10/10
Exceptional
03 Jun 2026
fredy
Ok
Family
4/10
Poor
03 Jun 2026
Sally
My stay was a complete nightmare. I was not informed that construction was taking place during my visit, which made the entire experience extremely inconvenient. Parking was difficult, and accessing my room was a hassle. To make matters worse, the key card would not work at the entrance closest to my room, forcing me to walk much farther every time I entered or exited the hotel. The doors and key access system did not function properly, making my stay uncomfortable and frustrating. Overall, this was a very disappointing experience, and I would not recommend staying here under these conditions.
Business Self
2/10
Poor
02 Jun 2026
Casey
The hotel is under renovation, can’t use pool. If I would have been notified of this sooner I would not have booked my stay here.
Partner
10/10
Exceptional
01 Jun 2026
Maria
Very comfy beds.
10/10
Exceptional
31 May 2026
Sandy
The hotel is under construction no noise whatever
10/10
Exceptional
30 May 2026
Jesus
Muy limpio la habitación amplia el personal muy atento
Partner
10/10
Exceptional
27 May 2026
Wendy
This hotel is currently being renovated but we were placed in a wing where renovations were complete. The bed was heavenly and the pillows were amazing. The room was comfortable and the air conditioning awesome as was housekeeping. Our room was on the first floor and had a sliding door that allowed us to walk out to the pool area. This is unusual in hotels today but something that we loved having. The area we were at was landscaped lovely. The bathroom was a little small but had everything that we needed. Our only complaint was that we were told at checkin that we could order complete meals from the counter in the middle but when we went to do so the gentleman there left to \"see if the chef was serving\" and returned to tell us the chef was busy with an event and was not offering a menu. This is something that needs to be worked out as offering food at the chef's whim when a hotel advertises that food is available is unacceptable.
10/10
Exceptional
25 May 2026
Paul
Always a pleasure to stay here. It’s always friendly and quiet and close to nearby restaurants. The staff is always kind and helpful.
Friends_and_family Family
10/10
Exceptional
23 May 2026
Wggdin
Clean and friendly staff
Self
10/10
Exceptional
22 May 2026
Daniel
Pool bungalow very clean cold water clean
Partner
8/10
Excellent
17 May 2026
Tara
Easy parking
Partner
10/10
Exceptional
15 May 2026
Hugo
Muy limpio y ambiente agradable !!!
Self
6/10
Pleasant
11 May 2026
Michael
The place is under construction but we were not notified of that when we booked. There were no amenities other than the pool and hottub were accessible. No/little food options on site.
10/10
Exceptional
09 May 2026
Lowell
Parking excellent
Family
6/10
Pleasant
09 May 2026
Jason
Smelled like mold in the lobby. Property was under construction
Self
10/10
Exceptional
03 May 2026
Merrilee
We were able to charge our RAV4 plug-in hybrid a couple times which we appreciated. The property is under remodel construction but we had no trouble using the parking close to our room. Our bedroom and bathroom linens were changed daily!
Partner
8/10
Excellent
03 May 2026
Maribel
Easy check in/check out. Friendly staff. Rooms were clean, beds were comfortable. Would book again
Partner
8/10
Excellent
21 Apr 2026
Diana
This hotel is under construction they’re turning it into a Hyatt.
It’s still nice and clean and the staff was friendly.
Partner
10/10
Exceptional
18 Apr 2026
Miguel
It was great!
Partner
2/10
Poor
13 Apr 2026
Marshall
The hotel did not advertise that they are under construction. I arrived in the evening and they allowed me to check in without informing me. After receiving payment then they told me. An hour later once i viewed the place i told the desk i wanted to check out because i was not comfortable there. They refused me a refund, but I thought that the false advertisement allowed me a refund. I did not stay more than an hour but they received payment for 4 nights. This is just a fraudulent process and no customer should experience this
Self
10/10
Exceptional
12 Apr 2026
Crystal
Very nice stay.. hated to get out of the bed. It was so comfortable. Rates very reasonable . Enjoyed the house cats who live there full time and are well taken care of every day.
Self
10/10
Exceptional
09 Apr 2026
Angelica De
Overall, the hotel is in very good condition. It was undergoing renovations, so we didn’t have access to the entire hotel, but the area where we stayed was very comfortable. The rooms were very clean, the beds were new, and all the furniture in the room is new since they are remodeling. The beds were very comfortable, and overall the room and our stay were very pleasant. I would definitely return.
10/10
Exceptional
30 Mar 2026
Diane
The staff at this facility is superb. Extremely helpful, polite and efficient. Was impressed when the housekeeping manager came to check on my housekeeping needs on the second day. I have stayed at a number of hotels for multiple days and have never had that occur before. Impressive and nice to kniw he follows up on his emplyees work. Saw him the day before checking on his staff and the rooms. Made it a point to let him know how clean the room was and he was very appreciative of that. The facility is upgrading their rooms. Wished they had finished the upgrade in the room I was assigned. The poor carpet had seen better days a decade ago.
10/10
Exceptional
24 Mar 2026
mirna a
it’s nice it’s just that the elevator is not working. You need a key to go in and I forgot my key. It’s like a little uncomfortable, but I love the place.
Friends_and_family Family
8/10
Excellent
23 Mar 2026
Clarice
It’s a nice place to stay but it was a little inconvenient this time because of the renovations taking place. We are excited to see all the new updates.
Partner
2/10
Poor
15 Mar 2026
Norma
The hotel was closed for renovations and we were not notified nor did it state on the Expedia site. They stuck us in the back in a motel the room which gave you one 2x 2 sieve of soap and hair C and body gel that was so old you couldn’t get it out of the bottle. All in all there were 4 cars in the parking lot and ours was one of them. I will be calling Expedia customer service for a refund. The hotel is not scheduled to open until the end of the year
Partner
10/10
Exceptional
15 Mar 2026
Andrew
Room was clean. Staff was friendly. Would book again.
2/10
Poor
10 Mar 2026
Hovannes
It was under construction, but isnt worth anything over $100
Self
8/10
Excellent
06 Mar 2026
garrison
Clean
Self
8/10
Excellent
06 Mar 2026
garrison
Clean
Self
6/10
Pleasant
03 Mar 2026
Elton
Construction everywhere
Steps between rooms and elevators
Steps between rooms and ramps were rolling carts are used
Partner
10/10
Exceptional
26 Feb 2026
Yvette
Very clean
Partner
2/10
Poor
26 Feb 2026
Leo
Construction war zone
10/10
Exceptional
26 Feb 2026
Kamron
Accommodations were great!
Friends_and_family Family
8/10
Excellent
22 Feb 2026
Danyell
Bed Comfortably
Friends_and_family Friends
10/10
Exceptional
22 Feb 2026
Dominic
As always great stay
Friends_and_family Friends
10/10
Exceptional
20 Feb 2026
Eric
Clean room and good service
10/10
Exceptional
16 Feb 2026
Cheryl
Room was very clean, recently remodeled, very quiet. Ate dinner at the hotel restaurant bar and food was DELICIOUS! I cant wait to see when the whole hotel is fully remodeled.
Self
10/10
Exceptional
15 Feb 2026
Jose
Clean room and staff was very nice and helpful
Leisure Partner
10/10
Exceptional
13 Feb 2026
Paul
Always a pleasure. Staff is always friendly and helpful. The room is always clean and comfortable.
Friends_and_family Family
4/10
Poor
30 Jan 2026
Emma
I used to love this hotel, but the price has recently hiked up to practically double what it used to be. I think this is pretty disappointing, and if this is the result in the recent remodel, I can say with full confidence I will not return again.
Partner
10/10
Exceptional
30 Jan 2026
steven
Room good. breakfast good. nice and quiet.
10/10
Exceptional
29 Jan 2026
Bea
Clean room and staff
6/10
Pleasant
27 Jan 2026
JIN RONG
is still in construction
10/10
Exceptional
23 Jan 2026
Karen
All was good
Leisure Friends
10/10
Exceptional
21 Jan 2026
JERRY
Thr property was under construction but eas vety clean. They also charge for parking which was not disclosed. Other than that it was clean and comfortable
Leisure Family
10/10
Exceptional
18 Jan 2026
Jeremy
The staff is Amazing, the location is Great and they have 75” TV’s with a good selection of options to watch.
Business
2/10
Poor
11 Jan 2026
Joshua
We have stayed here quite a few times and it is usual nice, but this stay was rough. Arrived at 7:40 PM and there was no front desk clerk, we were told by security she was at lunch and we would have to wait until 8 to check in. Once in, our room had a mechanical knocking sound coming from the ceiling whenever the air unit came on. I finally went down to the front desk at 4:30 a.m. to complain (I even recorded a video to show them) and was told there was no maintenance personnel on site to fix it. We were not offered a new room or credit of any type. In the morning their coffee bar was closed. Just a BAD experience all around.
Family
10/10
Exceptional
10 Jan 2026
Oscar
Clean and spacious room. Staff was courteous. Had a very pleasant stay.
Leisure Family
10/10
Exceptional
06 Jan 2026
Tatiyana
We were regulars here for awhile, we decided to come stay again, and even thiught theyre going through renovations, it was a great stay, friendly staff, peace and quiet, great food.
Leisure Partner
10/10
Exceptional
04 Jan 2026
Michael
We stayed in the newer renovated rooms. Way better very clean super black out curtains the bed was super comfortable and huge rooms .
Leisure Partner
10/10
Exceptional
20 Dec 2025
Daniel
yes
Self
10/10
Exceptional
21 Nov 2025
Theresa
It was clean and friendly.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
Brian
Very nice rooms and beautiful grounds. The pool and hot tub were great. Great dining options a short drive away and the airport is vert close. Very convenient.
Leisure Partner
10/10
Exceptional
19 Sep 2025
Chris
Nice place
Leisure
8/10
Excellent
17 Sep 2025
Rogelio
I had wait 30 minutes to check in 😞, there wasn't a staff member on site at the moment. I enjoy coming here but the last couple of times I've had to wait to check in and this last time was a bit too long for me. Hopeful that Management will hire more Staff, if there looking for anyone I'd be more than happy & willing to apply 🙂😉👌
10/10
Exceptional
16 Sep 2025
Josh
Friendly staff
Business
6/10
Pleasant
14 Sep 2025
Annette
pet friendly. was there to pick up semi from velocity freightliner in fontana. i left my hoodie in the room and the clerk couldn’t retaliate my key. i said i would return but didn’t
no call nothing. prob wouldn’t go back
6/10
Pleasant
13 Sep 2025
James

Unhappy Customer

Everything was good until I was asked to check-out a day early due to remodel starting.

My reservation was made in June for a September stay. I receive a phone call @ 2:40pm asking me to check out right away. When I had already let them know I would be out of the room by 5:30am the next morning.

As of 9/13/25 at 7:15pm I have not seen the refund of the final day refund credited to my credit card.
Self
4/10
Poor
08 Sep 2025
Edwin
One of the reasons I got this hotel book because it said that the pool opens at 6 AM. I think the only reason I got it was because of that when we got there, we were told that it opens at 9 AM. This changed our plans tremendously. additionally, the pool never had any towels. There was nowhere to get any water. Nobody answered the front desk at all after me trying to call a few times.
2/10
Poor
08 Sep 2025
Betty

HORRIBLE

Awful....woke up to a note sating no electricity from 6am to 8am....Management left a note underneath door with this message....when checkong in hotel, they did not disclose this information. I have court this morning and no lights to get ready....HORRIBLE CONDITIONS....and no air-conditioning so now im sweating....Managemebt needs to reimburse my money knowing these conditions....VERY BAD SITUATION!!!!!
Wake up to a note....this is CRAZY!!!
Partner
10/10
Exceptional
07 Sep 2025
Dr. Cynthia

Would stay here again!

Friendly service, clean room. Very safe area.
Self
2/10
Poor
30 Aug 2025
David
Was woken up at 8am to the sounds of some type of construction. We usually book room to get a good nights rest. Being woken up at 8am isn’t great
10/10
Exceptional
30 Aug 2025
Steven
Very nice hotel close to airport.
10/10
Exceptional
25 Aug 2025
Hector
Very nice receptionist, fast checking, very clean spacious room and comfortable bed
Partner
10/10
Exceptional
24 Aug 2025
Randolph
Great pool and hot tub
Leisure Self
6/10
Pleasant
24 Aug 2025
Dezman
Everything was fine. Price and amenities were suitable for Ontario, California.
Leisure Family
4/10
Poor
22 Aug 2025
Isela
No cleaning service and trashcans in room are so thin and snall. Coffee maker is also
8/10
Excellent
19 Aug 2025
Douglas
Convince
10/10
Exceptional
18 Aug 2025
Vanessa
Every nice location
6/10
Pleasant
17 Aug 2025
Paula

Hotel needs worked on

Pool area is dirty, no towels. TV didn't work, paying for parking is ridiculous. Toiletries in bathroom are very low budget, soap looked like a wheat thins.
Friends_and_family Friends
10/10
Exceptional
17 Aug 2025
Hector
Stayed here for the night was a clean comfortable place with a good vibe
Business Self
10/10
Exceptional
15 Aug 2025
Glenn
it was nice
8/10
Excellent
14 Aug 2025
Michelle
The entire property is very clean, including the room. I did not like that a Continental breakfast is not offered and that you have to pay separately (taken out of the $100. deposit that you have to give) for the offered breakfast items.
Leisure Self
4/10
Poor
13 Aug 2025
Tariq
The hotel is very old I will not be going back again.
Business Partner
10/10
Exceptional
13 Aug 2025
Jerry
Nice
8/10
Excellent
11 Aug 2025
Lorinda
I like how close it is to the freeway and surrounding shops
Business Family
10/10
Exceptional
11 Aug 2025
Kuini
Good
10/10
Exceptional
10 Aug 2025
Yer
The staff had excellent customer service. I really enjoyed my stay there (3 nights). The hotel is on the older side, but I didn’t mind it. I would recommend it for anyone.
Leisure
10/10
Exceptional
10 Aug 2025
Suzanne

a short and pleasant night

We arrived late and left very early to catch a flight, but the bed was comfortable and place was peaceful.
Business
6/10
Pleasant
10 Aug 2025
Peggy
Ad is misleading- says breakfast offered… but it is to be purchased from the restaurant on site.. not included. Older furnishings
Leisure Self
10/10
Exceptional
09 Aug 2025
Sarbjit
It was one of the best hotel I stayed in
Thanks
Business_and_leisure
10/10
Exceptional
09 Aug 2025
Teisa
I LOVE IT
Business_and_leisure Pet
8/10
Excellent
06 Aug 2025
Ameeya
How nice the staff were.
Business Self
10/10
Exceptional
05 Aug 2025
maurice
Nice place for price
8/10
Excellent
04 Aug 2025
Jesse
We arrived at the hotel on Thursday, July 31, approximately 7:30pm, with only ONE staff at lunch-----ONE STAFF?....Why? (so we had to wait.)

Then they put our room right next to the elevator. We're in our mid 70's, my wife could not sleep.

As far as the hotel goes, it was very clean and neat.
6/10
Pleasant
03 Aug 2025
Jose m
The room had enough room to add a couple of lounge chairs. Complimentary coffee and water, hot water should be available for all your guests. Very disappointed, I will never stay here again.
Business

Location & surroundings

Ontario Airport Hotel & Conference Center
700 North Haven Avenue, Ontario, United States

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Ontario Airport Hotel & Conference Center

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