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Residence Inn Ontario Airport

Ontario - CA · United States

2025 Convention Center WayView location

7.0/10Very good1,005 Reviews
Cleanliness7.0/107.0
Service7.8/107.8
Comfort7.6/107.6
Condition6.4/106.4
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Ontario Airport

Enjoy a refreshing dip in the outdoor pool or a workout at the fitness center at the Residence Inn Ontario Airport. This hotel offers complimentary Wi-Fi, concierge services, and a cozy fireplace in the lobby. Mingle with other guests at the complimentary reception on select days.

Start your day with a complimentary full breakfast, served weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM. The hotel also features a 24-hour business center and express check-in/check-out. Self-parking is available (subject to charges).

The 200 guestrooms include kitchens equipped with refrigerators and ovens, LCD TVs with cable programming, and separate sitting areas with microwaves. Located near the Ontario Convention Center, the hotel is also a short drive from Ontario Mills Shopping Mall and other attractions.

The nearest airport is Los Angeles - Ontario International Airport (ONT).

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Ontario Airport in Ontario (Racimo), you'll be within a 5-minute drive of Ontario Mills Shopping Mall and Ontario Convention Center. This hotel is 1.2 mi (1.9 km) from Regal Edwards Ontario Palace and 1.5 mi (2.4 km) from Cucamonga-Guasti Regional Park.

Make yourself at home in one of the 200 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 29 Pet max weight (per pet) in lb is 65 Maximum number of pets per room 3 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 17 per night (in/out privileges)
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Spanish

Nearby attractions

Ontario Convention Center 0.4 km / 0.2 mi
Regal Edwards Ontario Palace 1.7 km / 1.1 mi
Cucamonga-Guasti Regional Park 2.5 km / 1.6 mi
Topgolf 3.1 km / 1.9 mi
Kindred Hospital Ontario 3.9 km / 2.4 mi
Museum of History and Art 4.7 km / 2.9 mi
Graber Olive House 4.9 km / 3 mi
Toyota Arena 4.8 km / 3 mi
Pacific Electric Trail 5.1 km / 3.2 mi
Ontario Mills Shopping Mall 5.7 km / 3.6 mi
San Antonio Hospital Foundation 6.1 km / 3.8 mi
San Antonio Regional Hospital 6.6 km / 4.1 mi
Benacare Medical Center 6.7 km / 4.2 mi
Scandia Amusement Park 7.1 km / 4.4 mi
Regal Edwards Ontario Mountain Village 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 200
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Laundry service
  • Babysitting serviceExtra charge
Show 28 more facilities & services
  • Bellboy serviceExtra charge
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Poolside snack barExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDROOMSSTUDIO • TWO BEDROOMSSTU.B2

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 51 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Residence Inn Ontario Airport

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Oven
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Fridge
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Toiletries
    • Video games console
    • Pay movies
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 1 Bedroom • 51 m²STU.2D
    STUDIO TWO DOUBLE BEDSPhoto unavailable7 photos

    Residence Inn Ontario Airport

    STUDIO TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Oven

    Facilities with extra charge

    • Pay movies
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Video games console
    • Toiletries
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 51 m²STU.ST-5
    STUDIO STANDARDPhoto unavailable2 photos

    Residence Inn Ontario Airport

    STUDIO STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed, Rollaways on demand
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-5

    Room amenities

    • Tea and coffee making facilities
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Radio
    • Kitchen utensils, plates & cups
    • Kitchen
    • Microwave
    • Dishwasher
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible Two Double bedsSTUDIO • Accessible Two Double bedsSTU.H6-2D

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKINGSUI.B2-NM

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    SUITE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D-1

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Residence Inn Ontario Airport

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Ontario Airport

7.0
Very good
1,005 Reviews
Cleanliness
7.0 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
6.4 /10
Amenities
6.8 /10
100 reviews shown
2/10
Poor
23 Jul 2026
robert
I'm sorry to say our experience at this Residence Inn was awful. The first room they gave us was roach (brown banded) infested and they immediately moved us to another room. The ice maker in the second room was not working and the room was infested with spiders. We didn't complain to management because the spiders were the weaver spider type and are totally harmless. Although, it made my wife and grandson stressful.
My grandson complained of a headache after using the swimming pool and one day later the swimming pool was closed by the city due to over chlorination. which explains my grandson's headache.
Management gave us a $100 credit for the first night in the roach infested room but I believe a higher credit is warranted in this case.
10/10
Exceptional
21 Jul 2026
Eugenia
10/10 rooms are spacious staff is friendly
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Erlinda
Everything was so good
Family_with_children
4/10
Poor
19 Jul 2026
Robert
I liked the two bedroom accommodations but I would not call it a penthouse suite. It reminded me of an old apartment complex that got renovated into a hotel but they need new carpeting. It was very dirty carpet. There was a lot of walls that had holes in them and the bathrooms were very old just didn’t feel real clean. My sister-in-law and brother-in-law stayed in a one bedroom and they had bugs in their room and she got bit on her foot all night so that wasn’t good. The pool was closed due to health reasons so right there tells you there’s problems and the breakfast buffet was fair but OK if you arrive early as the first day we arrived late around 9 AM and the garbage was overflowing and it was very messy and dirty, and not much staff to take care of things. Today we arrived at 7:15 AM and it was a lot better. Would not recommend this as it does not live up to the Marriott standards that I’m used to.
Family_with_children
10/10
Exceptional
17 Jul 2026
Teresita
staff are helpful. The property is clean. Thank you . I will try other of your facility.
Friends
4/10
Poor
14 Jul 2026
Veronica
We have stayed there but this time around it look so rundown room service never came we had to ask for towels every day and for toilet paper, trash obviously was not taken out because room service never came, for breakfast you had to wait quite a bit just not a good experience sad don't think we will be staying there next time.
Family
2/10
Poor
14 Jul 2026
Yasmin A.
Dirty rooms and smelly like humid and mold. Breakfast was a challenge only 1 lady filling up items and constantly running out including coffee. No coffee really????? Also gate was broken giving access to anyone. Check in took over 20 minutes, clerk was giving toiletries to guest and check in guests at the same time.
Partner
4/10
Poor
14 Jul 2026
Tisha
Stayed for five nights while attending a family wedding. Unfortunately, the experience didn't meet my expectations. Breakfast was inconsistent, the pool was closed one day, the bathroom toiletries were empty, and there was a strong smell of marijuana around the property at times. While the location was convenient and the staff were polite, I expected a better experience from a Residence Inn by Marriott.
Friends_and_family Family
6/10
Pleasant
13 Jul 2026
Michele
1st room had to moved out of. Musty smell and cockroaches. Breakfast was minimal. No meat items.
Family_with_children
4/10
Poor
12 Jul 2026
Justine
Stepping into the room, I noticed the curtains from the living room were ripped and stained, walked in the room downstairs and the curtains were also stained. Looked at the bed and found a speck of what looked like blood (which i didn't notice until the moring after checkin, and none of us has a fresh cut or anything for us to bleed). Covers were also stained. Stepped into the bathroom, our towels were stained and looked used (also didn't notice til the next day). The tv from the living room and the room downstairs didn't work. They turned on the first night but the next day they didn't.
The upstairs room was fine, no problems there, it was just missing the little bar soap and the plastic bag that they usually have in the closest, but the downstairs room and bathroom were not the best. Didn't take pictures of the towels, but took pictures of other things that I didn't mention here.
We've stayed here before and there wasnt an issue, I was very disappointed this time around.
Family_with_children
8/10
Excellent
11 Jul 2026
Bertha
The rooms was clean, spacious very comfortable. Breakfast was great. The swimming pool was dirty. Could not see the bottom.
Family_with_children
10/10
Exceptional
11 Jul 2026
Luis O Leon
It was nice. Needs exterior maintenance
Partner
6/10
Pleasant
10 Jul 2026
Ben
This hotel is more affordable than others in that area and has a full kitchen. The bad news is that it is not well-maintained. The entire time I was there, the latch on the front door had problems. When I first got there, the kitchen sink was dripping and couldn't be fixed until the next day, so I got to listen to it all night. Hand soap for the bathroom was missing. I don't think this is a bad place, it just needed a little more proactive maintenance.

The other problem I had wasn't really a hotel problem, but there was very loud talking outside my door at 2am and loud music from a car parked outside my door at 6am (which stopped at 8am).
Self
2/10
Poor
09 Jul 2026
Latosha
Urine stained mattress with dog feces everywhere. The general manager yelled at me because I reported his negligence to his boss. If you stay here please pull back the sheets on your mattress and see for your self!
10/10
Exceptional
08 Jul 2026
rosabel
Staff was very helpful,extend my stay,the only thing breakfast wasn't ready my last stay was great ,I will return here in the future,I hope staff is on it for breakfast,other then that I will be a returning customer.keep up the good customer service.
Partner
2/10
Poor
07 Jul 2026
Tawna
Absolutely do stay here. Amazing price but just know you get what you pay for which is absolutely the worst stay you will ever have. As a Marriott member I’m highly disappointed this place negatively affects the brand. This is not a “Hotel” it’s a ran down trashy apartment complex. Upon checking in what they call the “penthouse” we found filth and smelled horrible they switched us to another room that was a bit better but still filthy. Had to spend $300 at Walmart on cleaning supplies clean bedding and towels because everything in the room was nasty and stained. On our last night around 4:00 an absolute stranger entered our room with a room key that worked for our door. Not safe at all management don’t give a damn. I will
Never again stay here this place needs to be condemned honestly
Family_with_children
4/10
Poor
06 Jul 2026
Bernie
Room was not cleaned even after we requested it one day before.
Missing body wash from two bathrooms. There is a buffet breakfast that was really lacking. I did not feel safe at night as there were no lights between the buildings. The lobby ceiling was leaking for 2 days. No free shuttle to the airport. The staff said we can book one on the Goat App but it did not work. We ended up taking Uber.
Friends
6/10
Pleasant
06 Jul 2026
Jeffrey
Dirty and outdated.
10/10
Exceptional
05 Jul 2026
Lawana
No complaints here I would stay again
6/10
Pleasant
05 Jul 2026
Jingwei
A bit sketchy place felt a bit unsafe but overall good
Partner
2/10
Poor
01 Jul 2026
Gilbert
The AC/Heating Unit closet was leaking under the door. Carpet was slippery, wet and soaked my socks when I got out of bed. Mildew smell was in my clothes when I left. Don’t know if they were moths, gnats or mosquitoes, little black bugs flew around all night. 👎
Self
8/10
Excellent
26 Jun 2026
Mario
Since pets are allowed, our condo smelled off. However, the staff cleaned the carpets within a day and it made a big difference. Would definitely stay here again for the price location and space. Well worth it if traveling with family. Our unit also had two bathrooms
Family_with_children
8/10
Excellent
25 Jun 2026
Phillip
The rooms are like small apartments, which makes it feel like a little home away from home.
Friends
6/10
Pleasant
24 Jun 2026
Richard
Property looks very tired; parking area had a lot of debris; carpet had a lot of stains, possibly animal pee and had that lingering scent also. Kitchen light was not working and water was very cloudy. Outside garbage area and bbq grilling was untidy and dirty. Mosquitos everywhere. Pet area in the back needs a lot of attention. This is property is far from a Marriott standard.
Pet
10/10
Exceptional
18 Jun 2026
Mariah
Everything was truly great and we truly enjoyed our stay there. I would like to come back in the future. It was a truly great hotel and it was in a great area of the city. Additionally, the guest specialist who helped us, George gave us excellent Guest service! He was excellent and he made us feel at home. All in all it was an excellent stay and helped us build such a wonderful memorable memory for our daughter's graduations! Thank you Marriot!

(One minor issue that we did have was the refrigerator would leak water continuously onto the floor)
Friends_and_family Family
6/10
Pleasant
17 Jun 2026
Matthew
Breakfast was great and the staff was too, though too many people to keep up with cleaning and refilling items
Had a great check in experience.
Bbq area was a nice spot to hang out and bbq was clean.
Pool was nice though the jacuzzi was not working.
Through out my stay I didnt have the maid clean the room due to a day advance and we keep maintained enough though several times asked them for towels and never came. So ended up taking it from one of the maids carts
One night had a terrible odor, so went to the front desk and the night maid came to room and said it was bad as well but since it was sold out couldn't offer us another room. She apologized and helped us spray it down with lysol and suggested we leave the windows and air on. Next morning sprayed the carpet with tide looked under the couch to see the couch bed had alot of pee on it. So before my event went in told the front desk and she said she'll pick a ticket in and will be taken care of. Came back the night and carpets were freshly clean and still little wet. Smelled great. Though the sofa bed was never switched out.
Kitchen was great
Friends_and_family Family
2/10
Poor
17 Jun 2026
Karl
Absolutely terrible standard of property for a supposed Marriot. Myself, husband and toddler entered into a dark suite with all the curtains shut, only when we opened them did we see the sheer dirt and awful state the room was in. Dust everywhere, stained curtains from pet urine, grime all over the sofa bed, I was worried about my child just sitting on it, let alone sleeping. The wooden furniture was chipped and damaged, microwave completely broken, signs of forced entry on window and door. We did not stay, we immediately went to reception and couldn’t be promised anything better so we asked to cancel our reservation and left. We were informed that many hotels have taken in homeless in the US and that’s great, but apparently the rooms can be left in quite a state of disrepair and hotels aren’t doing a thorough clean/renovate enough to then welcome the next paying guests.
10/10
Exceptional
17 Jun 2026
Leonard
Very attentive staff
Family_with_children
6/10
Pleasant
14 Jun 2026
Destiny
We stayed two nights in a two-bedroom, two-bath suite. Check-in and check-out were easy, the staff was friendly, and the room was spacious for our family. We also appreciated the complimentary breakfast.

Unfortunately, cleanliness was a major issue. The suite had an unpleasant odor when we arrived, and there were small flies in the room. We also had to wait quite a while for bedding for the pull-out couch. The bedding and linens had visible stains, including lipstick stains on pillows, and the beds themselves were absolutely disgusting with huge noticeable stains making it hard to relax and feel clean and comfortable.

Around the property, we noticed litter, discarded towels, and general maintenance concerns. Because of this, we did not feel comfortable using the pool or hot tub.

Breakfast was well stocked and enjoyable on Saturday, though Sunday was much busier. Everything was a mess and we had to ask to pretty much replenish everything as it was gone.

Overall, the room size, staff, and breakfast were positives, but the cleanliness concerns significantly impacted our experience and would make us hesitate to stay again.
Friends_and_family Family
4/10
Poor
14 Jun 2026
Dennis
Charged for parking, not told about it. Bathroom had trash still in it. Couch was unusable,just sunk into it. Sketchy people around , hotel is used as a residence for some people. Noisy.would definitely not recommend at the price point. Can douch better.buyer beware
Self
2/10
Poor
14 Jun 2026
Stefan
Don’t stay here. Needs major refurbishment.
Family
2/10
Poor
13 Jun 2026
Dai
The room that we stayed in was extremely dirty. We did not have enough clean towels and there was no cleaning service or staff on site. The room was spacious but was not keep up well. We called the front desk to ask for cleaning service multiple times but no one returned our calls. The property was not well maintained.
Family_with_children
6/10
Pleasant
13 Jun 2026
chung
Blood stains on bedding & towels. Sofa bed was filthy & kind bed. Air conditioner wasn’t working on my first night. The carpet inside the room is dirty and you can’t walk in your hotel room barefoot because your feet will be black in seconds.
Breakfast was good just was missing the waffle maker. Katherine was very kind and helpful!
Overall customer service is excellent!
Made our trip better with friendly staff.
Family_with_children
4/10
Poor
12 Jun 2026
Ruth
I was thinking about this place, the carpet really smells like very old. The staff ok, but breakfast and kitchen are horrible! The foods so limited and dinning room dirty, only one person and she not friendly with the clients.
Self
10/10
Exceptional
11 Jun 2026
Jeanette
Good Breakfast
2/10
Poor
11 Jun 2026
jose
TERRIBLE
2/10
Poor
11 Jun 2026
Lorena
Got there yo check in, there was no one at the front desk for about 10 minutes. Finally when someone showed up he complained about the long line of guests waiting to check in. The room was completely unsatisfactory. There were roaches in the room and the condition of the shower was disappointing. Would not recommend anyone to stay there.
Friends
4/10
Poor
06 Jun 2026
Amber
The room was terrible. The bed was horrible and the AC was broken. So it was hot in the room the whole time.
Family_with_children
4/10
Poor
05 Jun 2026
Rebecca
They seemed like they were preparing for a renovation. But our room had small roaches.
6/10
Pleasant
03 Jun 2026
Gary
Staff is excellent. The property itself is adequate, but not fantastic. A/C in room wasn’t operational, top deadbolt was torn out of framing. Overall, the property is dated and in need of upgrades. It’s good location to the airport.
Partner
8/10
Excellent
02 Jun 2026
Moniece
Ok
Self
6/10
Pleasant
31 May 2026
Marcus
The property needs to get renovated
Bathroom was very outdated
Family_with_children
10/10
Exceptional
29 May 2026
HAFIZ
My stay was very well and peaceful
Self
2/10
Poor
25 May 2026
Antonio
The room was not properly cleaned, there were no towels in the room, the sheets were not clean. Bad experience
Self
4/10
Poor
25 May 2026
Jacqueline
Trash all over the place of the building .. the light in my room in the kitchen area kept flicking off and on .. bent off boards of the wall by the floor and nats flying here and there in my room .. I didn’t stay the night I left late that night at 10:00 pm , I did t use the shower or tub area either .. just wasn’t happy there was not a clean nice stay
Self
6/10
Pleasant
25 May 2026
Maryann
The door to our unit stuck every time we tried opening it. The room smelled musty. We had a kitchenette but no cleaning products so we couldn't even wash the coffee cups we used. We had one bar of soap in the bathroom that was about 1/2 inch in size for the five days we were there. I had to transport it from the bathroom to the kitchen as needed. No toiletries provided so we had to make our own last. The only lighting was in the kitchen, bathroom, and two wall lights over the bed which made time spent in the living area extremely dark. There was no remote for the TV. I asked the desk attendant if we could have one and his response was, \"Do you need one?\" One was given to us. By our third day, we had used the three coffee pods provided and I asked the desk attendant if we could have a few more. She asked if we wanted regular or decafe and I said regular. She couldn't muster up any and said she'd have some dropped off at our room. Three hours later, a guy brought two decafe packages! We are not that picky, just loooking for a clean room with minimal amenities. We will not be staying there again.
Partner
6/10
Pleasant
25 May 2026
Emily
They need to be more careful about cleaning
Family
2/10
Poor
20 May 2026
Darren
Carpet stains everywhere, room had a smell we couldnt rid of even though we opened doors, windows. We went to Target to purchase pillow cases as the quality of “clean” was horrific and we purchased air freshener as well- it helped, but only slightly. No towels & when we asked for towels they handed us towels that looked & felt like they were used like old and dingy. Dust everywhere, walls were dirty with hand prints and wear… IT WAS A MESS!
Partner
2/10
Poor
19 May 2026
Ranjit
Did not stay for breakfast
Family_with_children
10/10
Exceptional
18 May 2026
Christopher
Everything was Excellent!!
Self
2/10
Poor
18 May 2026
Ivan
Terrible place to stay, installation in poor condition, three days and housekeeping don't show up in my room, sofa with nasty bed blankets, dirty room with trash under the bed from previous customers, and they take a $500 dlls deposit.
The only great person is the cafeteria attendant, she make a great job by self, running smooth.
Family_with_children
10/10
Exceptional
18 May 2026
Santa
Nice hotel
10/10
Exceptional
17 May 2026
Florinda
Great customer service
4/10
Poor
16 May 2026
Jason
Definitely needs Upgrades the Lamps are old and the Toilet Seat lookef old and outdated.
Self
2/10
Poor
14 May 2026
Kerri
Do not stay here...
The list of problems is TOOOO long to list.
10/10
Exceptional
12 May 2026
Angelica
Best place ….
10/10
Exceptional
10 May 2026
Teresa
Great price, rooms need an uograde. The rooms smelled like enclosed and old. There were missing kitchen door cabinets
Family_with_children
10/10
Exceptional
09 May 2026
Johnathan
Breakfast was fresh, staff was great!
2/10
Poor
09 May 2026
Taylor
Dirty, nosey, slow attending members, not having the room fully equipped with necessities
Partner
6/10
Pleasant
06 May 2026
David
Staff was great however the property
is quite run down
Self
6/10
Pleasant
03 May 2026
Geraldine
I loved the big room with kitchenette. The staff were friendly and helpful. Unfortunately the pool was closed while I was there, and the free breakfast was pretty sparse in terms of choice.
8/10
Excellent
03 May 2026
Taylor
It’s free, that should explain it
Partner
6/10
Pleasant
29 Apr 2026
jay
Good location
Self
10/10
Exceptional
27 Apr 2026
STEVEN
Not a big fan of paying for parking for a place you are staying at but other than that, it was a nice place to stay.
Friends
10/10
Exceptional
15 Apr 2026
Sara
Fresh breakfast and staff are wonderful
Family_with_children
2/10
Poor
15 Apr 2026
Chantell
It seems the building looks a lot more rundown the walls, with the amenities nothing looks like it’s been kept up. The sofa couch bed was broken. I’ve been a frequent flyer at these hotels over the years coming with my children that are now adults with their own children. And the floors were completely dirty. The carpets were completely filthy. being with small children it was not acceptable
Friends_and_family Family
2/10
Poor
15 Apr 2026
Chantell
The floors throughout the rooms were completely filthy. My grandchildren and myself were wearing socks on the carpet, and the socks was completely black. I had a three-year-old and one year-old. The parents were not happy at that time. I had three rooms and they were all the same Dirty. I have stayed at this hotel for the past 20 years and always chose to come and stay with my family. I haven’t been in some time, but there’s definitely a change.
Friends_and_family Family
2/10
Poor
14 Apr 2026
Greg
Wife left her wallet but it has a air tag inside housekeeping had to be the on
2/10
Poor
12 Apr 2026
Rosa
Rooms are to old , dirty smelly , No hot water in rooms they have to move me to another room that has thesame problem , bad experience and price was also to high for an old hotel
Business
10/10
Exceptional
26 Mar 2026
Jonathan
Clean room great breakfast
Friends_and_family Family
2/10
Poor
23 Mar 2026
Pramesh
I didn’t think they kept 1960’s motels still in business- especially under the Marriott Residence brand.

No shuttle to the airport in the morning, the smell and property was outdated. The air conditioning barely worked and the toilet leaked. The tub was stained and if I had to stay over 5 hours for a connection and had a chance to cancel, I would’ve been gone.

6/10
Pleasant
18 Mar 2026
Mark
Site needs and over hall
Coach beds need to be replaced
Concrete work need due to aging trees
Parking lot black no lights working
Friends_and_family Family
2/10
Poor
16 Mar 2026
Trent
It was dirty and felt like I wanted a refund. It was hard to get too my room. Do not recommend
Self
2/10
Poor
15 Mar 2026
Carleigh
The 1st room we had was very dirty. Upon arrival there was a stench in the room. The bathroom was only equipped with 2 towels and the reservation had 3 people. The towels mentioned had hair on them, which prompted further investigation of the room. The bed sheets had crumbs and what looked like make up all over them. When we mentioned to the front desk they changed our rooms. The new room was slightly cleaner. It still only had two towels for 3 people, there was not a blanket for the pull out couch. We only had a fitted sheet and a tiny pillow in the closet for the bed. The room still had a stench that did not go away with our own room spray. And there was a terrible case of gnats in the room. They were mainly in the kitchen and the bathroom. The bed was very hard as well.
Family_with_children
10/10
Exceptional
14 Mar 2026
Krystel
I really enjoyed my stay everyone and everything was fantastic!!!
Family_with_children
4/10
Poor
14 Mar 2026
Rosa
When I got there it was actually pretty scary. I checked in the staff member was pretty nice told me everything I needed to know. Though when I got to my room. It was not what I expected. I looked around and the carpet looked dirty the beds were not well done. I almost triped on a pair of slippers someone had left behind so I looked under the bed and the other one was there. So I know they hadn't cleaned under the bed. The kitchen faucet was so loose I had trouble turning on the water. I looked in the bathroom and the tub plug was not in where it should have been it was on top of the bath corner. When I got in the shower it was so slippery I had to hold on the shower handle to make sure I wouldn't fall over. Also, there was no toilet paper in the bathroom. I had to go and buy some so I would have some in the bathroom. I don't think I would stay there again.
Self
2/10
Poor
10 Mar 2026
Sonja
did not like the property when we got there so we went ahead and canceled the people at the front desk were very nice and said everything will be canceled. No problem.
Partner
4/10
Poor
08 Mar 2026
Brittany
They did not have our room ready at check in. It was not ready until 7:00 pm. Hotel is out dated and need a good remodel and cleanings. Staff are typical rude young adults.
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Luis
todo excelente
10/10
Exceptional
27 Feb 2026
HYUNHOO
Perfect condition
Self
10/10
Exceptional
26 Feb 2026
Glenda
The room was super clean, breakfast had many options it was so nice the staff was very friendly, love the layout easy to find the room
2/10
Poor
23 Feb 2026
Dallas
The room was absolutely freezing even after turning the heat up. The glass window was so thin that you can hear everything outside. There was a hair in my towel. Not going back
8/10
Excellent
19 Feb 2026
Callie
Clean, spacious room. Nice amenities.
10/10
Exceptional
17 Feb 2026
dario
very clean room, great kitchenette, and very friendly staff.
Partner
10/10
Exceptional
16 Feb 2026
Thembilaurita
Staff is always very accommodating and pleasant
Leisure Family_with_children
6/10
Pleasant
15 Feb 2026
Joe
Great staff. Very old and run down property. I wouldn't stay here if you are expecting a Marriott property. We had a room with a bedroom, loft, and kitchen. It was nice to have one room for the kids and us.
It was very convenient to convention center.
Business
6/10
Pleasant
14 Feb 2026
Basavaraj
Break fast is good. But Shower need to upgrade.
6/10
Pleasant
13 Feb 2026
Kelly
Staff was courteous. However, we were surprised it was allowed to be under the Marriott umbrella. The carpeting in front of vanity was very damp.

The directions on Google Maps did not take us to correct location.
Partner
10/10
Exceptional
07 Feb 2026
Pauline
Clean
Friends_and_family Friends
10/10
Exceptional
02 Feb 2026
Melanie
The location is perfect! Right across the street from the Ontario Convention Center. The location is also close to a variety of restaurants and a Mobile gas station. The room was very spacious and spotless. The provide shampoo, conditioner and body wash is a nice touch. The ac was perfect cold. The grounds are kept very clean. Even though we didn’t have a chance to use them, the pool and BBQ areas are definitely good to have. The free breakfast was also a nice touch. We had scrambled eggs, corned beef hash and breakfast sausage. They also have a waffle maker, different types of cereal and breads, oatmeal, yogurt, hard boiled eggs, juice, coffee and milk. They even have water and coffee in the lobby at all times. But, I do have to say that the best part of our stay are the fabulous employees working at the front desk. All 3 of the employees at the front desk that we encountered were all so accommodating, personable and went above and beyond during our stay. A big Thank You to all of the employees for a wonderful stay! Every time we are in the Ontario, California area, we will definitely stay at the Residence Inn Ontario Airport!
Leisure Family
2/10
Poor
02 Feb 2026
thomas
Hotel is below standard, they do not maintain buildings, rooms stink and termite infested. They have people living there full time on vouchers. Creepy place for a MARRIOT. It's actually an \"F\" or \"0\" out of 5 stars but 1 star is the lowest for rating on Expedia. Traveler beware !!
Leisure Family
10/10
Exceptional
02 Feb 2026
Catherine
Room, staff and amenities that are provided. I will be staying again soon.
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Joibeth
Very good
Family
6/10
Pleasant
01 Feb 2026
Lorena
Very noisy at night. Doors slamming, people yelling.
The front counter staff were very friendly and hospitable. They were the best part about the place.
Business Self
8/10
Excellent
29 Jan 2026
Lance
The staff here were all amazing. Friendly and helpful. Was very impressed with everyone I came in contact with. Front desk, maintenance and kitchen staff.
Business Self
4/10
Poor
24 Jan 2026
Joe
Hotel was very outdated. It should not have the Marriott Name. It was more like a road side motel (it was an old apartment building that was converted it looks like).

Employees were great! Very helpful!

Couch was broken.

I wouldn't stay here if you were expecting Marriott quality!

Size of room was great as we had a bedroom, 2nd bed in loft, kitchen, and living room (which we couldn't use because couch was broken).
Business
10/10
Exceptional
23 Jan 2026
Ramie
Room was clean quiet close to airport
10/10
Exceptional
19 Jan 2026
Luis
I enjoy my stay
Business_and_leisure Family
4/10
Poor
05 Jan 2026
Mistie
Didnt make it in time to check in so they canceled the room
2/10
Poor
01 Jan 2026
Eakita
Roaches in the bathroom, filthy tub, no toilet tissue, no kitchen supplies, faulty tv in the bedroom never worked.
Leisure Family

Location & surroundings

Residence Inn Ontario Airport
2025 Convention Center Way, Ontario, United States

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Residence Inn Ontario Airport

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