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Four Points by Sheraton Ontario-Rancho Cucamonga

Ontario - CA · United States

11960 Foothill BlvdView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood9.4/109.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Ontario-Rancho Cucamonga

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Grab a bite to eat at The Grand, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rancho Cucamonga? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 118 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

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A stay at Four Points by Sheraton Ontario-Rancho Cucamonga places you in the heart of Rancho Cucamonga, within a 5-minute drive of Victoria Gardens and Ontario Mills Shopping Mall. This hotel is 3.6 mi (5.7 km) from Toyota Arena and 7.1 mi (11.4 km) from Ontario Convention Center.

Make yourself at home in one of the 118 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rancho Cucamonga? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 16.00 to 25.00 for adults, and USD 5.00 to 15.00 for children
    • Self parking fee: USD 10.00 per day
    • Pet fee: USD 75 per accommodation, per stay plus USD 75.00 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Victoria Gardens 0.8 km / 0.5 mi
LoanMart Field 1 km / 0.6 mi
Kindred Hospital Rancho 2.5 km / 1.6 mi
Bowlero Rancho Cucamonga 3.5 km / 2.2 mi
Benacare Medical Center 3.9 km / 2.4 mi
The Bark at Central Park 3.9 km / 2.4 mi
Ontario Mills Shopping Mall 4.5 km / 2.8 mi
Terry Martin Memorial Dog Park 4.9 km / 3.1 mi
Toyota Arena 5.7 km / 3.6 mi
Chaffey College 6.1 km / 3.8 mi
Pacific Electric Trail 6.7 km / 4.1 mi
Cucamonga-Guasti Regional Park 7.2 km / 4.4 mi
Topgolf 7.7 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 118
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • LaunderetteExtra charge
Show 25 more facilities & services
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room: 2
  • Business centreExtra charge
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • SnacksExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 25 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Ironing set
    • Cable TV
    • Desk
    • Toiletries
    • Mini fridge
    • Tea and coffee making facilities
    • Extra beds on demand
    • Hairdryer
    • Wi-fi
    • Housekeeping
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 25 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable12 photos

    Four Points by Sheraton Ontario-Rancho Cucamonga

    SUITE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 0 m²QUA.2D-DX
    QUADRUPLE DELUXE TWO DOUBLE BEDSPhoto unavailable3 photos

    Four Points by Sheraton Ontario-Rancho Cucamonga

    QUADRUPLE DELUXE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 25 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable8 photos

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Desk
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Ironing set
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Individually adjustable heating
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Toiletries
    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Four Points by Sheraton Ontario-Rancho Cucamonga

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Ontario-Rancho Cucamonga

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
9.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Miguel
Todo excelente muy buen servicio de todo el personal y muy amables
Family
2/10
Poor
15 Jul 2026
Luis
After checking in we were told that there was no hot water available due to replacing the water heater. We were told it would be resolved that evening...it wasnt fixed until the next morning. I asked if they would be willing to comp our breakfast as a way of \"making up for it\", we were then given 2 vouchers. The next morning we learned that those vouchers were only good for a few items, not a full breakfast.
When we turned on the water the next morning it came out brown but eventually cleared up. When we talked to management about our experience we were told that we could have canceled our stay without penalty, an option that wasn't offered to us. They then said that they would give us \"Marriot points\", which we never received. They also offered to give us a breakfast but at that point we were already checked out and wanting to leave. Horrible experience and waste of money.
Partner
10/10
Exceptional
13 Jul 2026
Juvan
Room was nice, just a bit noisy, floor above seems to be people running around
Family
10/10
Exceptional
09 Jul 2026
Jessica
Very clean rooms. Check in was so easy. Convenient location
Family_with_children
6/10
Pleasant
08 Jul 2026
Eliana
it was fine
Partner
6/10
Pleasant
06 Jul 2026
Marcella
No breakfast available while I was there on Sunday and Monday and I have to go out to a restaurant for breakfast .
Build a buffet for breakfast and Lunch
Pet
8/10
Excellent
05 Jul 2026
Laniyah
Really nice and friendly environment
Partner
10/10
Exceptional
03 Jul 2026
Anthony
rooms were very clean and organized, staff were very friendly and sweet same with their receptionists.
Partner
10/10
Exceptional
03 Jul 2026
Cynthia
Hotel is very nice. Clean and well maintained. Staff is extremely friendly.
Partner
10/10
Exceptional
02 Jul 2026
Miguel
Excellent
Family
8/10
Excellent
29 Jun 2026
Kathy
Room and staff were great. Surroundings (parking lot) was full of trash. You have to pay extra for parking in their lot. They do not have breakfast on weekdays,
Partner
10/10
Exceptional
21 Jun 2026
Omero
Staf was extremely friendly and greeting you even as passing through the lobby. Staff was very helpful and accommodating dispite being fully booked due to local event. All in all was a very nice place to stay lots to do around there within very reasonable drive times tons of food options around and major pmus hotel has a bar which was very nice, excellent place to stay i came in from the bay area so deffiently helps having a nice place to stay and shop around and etc.
Partner
10/10
Exceptional
13 Jun 2026
William
Friendly service with a smile! Always love going back to receive awesome service by Perla, Kori, Brian and team. We will see you again soon!
Partner
10/10
Exceptional
07 Jun 2026
Christine
Great stay! Friendly staff. Clean room good amenities. Pool area nice.
Family
8/10
Excellent
03 Jun 2026
Barry
The A/C system nit was very loud and it was hard to sleep with that mouse.
Partner
10/10
Exceptional
28 May 2026
Rosie
The pillows and bed were a little uncomfortable and ther were no tashbags in the trash cans in the room either then that everything else was great
Friends_and_family Family
10/10
Exceptional
26 May 2026
Eric
Very nice
4/10
Poor
26 May 2026
Ezra
The hotel itself and the room where all fine. The problems started when we reserved two nights and after the first night the cleaning staff tried to enter the room when we were inside. I was taking a shower and my wife and son were resting but after just one quick knock the cleaning staff entered, despite us locking the door and even using the lock above the doorknob. Then, when we were checked in, our reservation was someone combined with the reservation of another person and we were actually given the room of the other person. The next day because the mistake could not be undone, we were temporarily charged an extra night because the other person's room we were given was only for one night. I showed the staff confirmation that my reservation was only for one night. We were reassured the charged would be refunded as it was only a deposit for incidentals. We left and several days later the charges still appeared in our bank account, so I called to talk to the hotel staff. The first time I called I was assured it would be taken care of. A few more days went by, nothing changed. I called again and spoke with the same person that helped me during our stay at the hotel. He did remember what happened but all he could do was document everything and leave it for the assistant manager to review the next day. Instead of waiting to see what happened I called the next day and spoke with the assistant manager. Finally I was able to get confirmation that the money would be refunded.
8/10
Excellent
23 May 2026
Daniel
The air conditioning did not work we had to unplug we could not control the temperature
Partner
8/10
Excellent
21 May 2026
Elyce
Easy to park. Great restaurant options within walking distance. The water pressure in the shower was terrible. The sliding bathroom door was also a odd choice.
Family_with_children
8/10
Excellent
18 May 2026
Lynnette
This is a nice hotel. The problems I found an issue were the limited hours of operations for the restaurant and bar. Over wise, great location and hotel.
10/10
Exceptional
08 May 2026
Adam
Second time we stayed at this property and would likely stay again the next time in town.
Partner
6/10
Pleasant
03 May 2026
Lily
Breakfast not included
10/10
Exceptional
24 Apr 2026
Richard
very nice hotel in a great location!
Self
10/10
Exceptional
20 Apr 2026
Brandon
Fast easy check in. Lots of entertainment, shopping, and dining options
Family_with_children
8/10
Excellent
03 Apr 2026
Gurjinder
Paid breakfast so be prepared
Friends_and_family Family
8/10
Excellent
01 Apr 2026
Brian
Staff was great
Partner
8/10
Excellent
27 Mar 2026
Youssef
clean
10/10
Exceptional
23 Mar 2026
Lucky
I have great stay at the Four points. Customer service was superior. Thank you!!!
Self
8/10
Excellent
22 Mar 2026
Karim
Old shower head
Old dresser
Amenities like a motel
10/10
Exceptional
21 Mar 2026
Tamara
Room was nice and big.
Self
10/10
Exceptional
20 Mar 2026
Lucky
Thanks
10/10
Exceptional
19 Mar 2026
Mistie
Pool was nice
Family_with_children
8/10
Excellent
17 Mar 2026
Paula
The room was clean and the bed and pillows were very comfortable. Staff interactions were friendly. There was a fair amount of street noise on weekend nights so I needed to use ear plugs. There was a pleasant residential neighborhood a block away that made a for good place for a morning walk.
Self
10/10
Exceptional
16 Mar 2026
Mistie
Super nice staff and relaxing room
Family_with_children
10/10
Exceptional
15 Mar 2026
Karen
Great location, clean, comfortable, friendly staff.
Family_with_children
10/10
Exceptional
13 Mar 2026
Sonya
Front desk staff & housekeeping were friendly. It was not good that 4th floor hallway smelled like weed.
Family
10/10
Exceptional
05 Mar 2026
Frank
Didn’t use the pool or hot tub. Enjoyed breakfast though.
10/10
Exceptional
05 Mar 2026
Nancy
Clean and spacious room. Hotel was quiet for resting. Late check out was provided for 2 hours with no additional fee. We would stay here again.
Partner
10/10
Exceptional
05 Mar 2026
Juan F
Great stay. Got some great rest.
Family
8/10
Excellent
02 Mar 2026
Patricia
The room was clean and staff were friendly. The only thing that I would change, is that the refrigerator was extremely loud.
10/10
Exceptional
02 Mar 2026
julia
Everything was great. Just sad I missed happy hour
4/10
Poor
27 Feb 2026
Pamela
Overall room was terrible. Really dated. Awful and ancient appliances. What amenities,? Wont go back. Uncomfortable beds.
Self
10/10
Exceptional
17 Feb 2026
Kim
Nice clean room & friendly staff!!
Partner
4/10
Poor
15 Feb 2026
Thomaz
Facilities are dated and worn out, employees are nice, but short staffed at the restaurant. Ceilings are not sound proof so could hear any movement in the room above.
Leisure Partner
10/10
Exceptional
15 Feb 2026
Jose
Experience was amazing and a shout out to the service agent Brian, we ran into him on 2/13 towards the end of the night. He is a walking representation of hospitality! He was super kind and friendly, and just elevated our overall experience at the hotel!
Business_and_leisure Partner
8/10
Excellent
11 Feb 2026
Jose
Yes, it was. All it needed was a Jacuzzi.
10/10
Exceptional
24 Jan 2026
Robert
Original room wasn’t available when I went to check in so they upgraded us ! Very good service overall.
Leisure
10/10
Exceptional
23 Jan 2026
Constance
Excellent fitness room, decent coffee
Leisure Family
10/10
Exceptional
06 Jan 2026
John
Nice staff. Very clean room. Tv was great. Very quiet and extremely comfortable.
Leisure Self
10/10
Exceptional
04 Jan 2026
Pamela
Staff was so helpful & kind, room was clean, any issues were handled & taken care of quickly-just overall an excellent stay!
Friends_and_family Family
8/10
Excellent
29 Dec 2025
Stacy
Second time staying here. First time was wonderful. This time, we got a room where the fridge was outside of the cabinet, near our bed and it was loud. I don’t know why I guess bc this fridge is bigger and didn’t fit. Also, the pillows are flat. Please consider new pillows
Family_with_children
8/10
Excellent
28 Dec 2025
Lesley
Beds are too small and the dan didn’t work so the room was very humid. Lobby and staff were great!!
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Alexis
Comfortable beds
8/10
Excellent
23 Dec 2025
Darin
Absolutely wonderful staff. Only negative, the bar was closed for the employee party and we were not informed this would be happening. We could've prepared for this had we been informed. It was Ddec 21st
4/10
Poor
16 Dec 2025
Edith
The rooms temperature couldn’t be adjusted the AC seemed broken.. the room was hot and stuffy causing me a headache all night
8/10
Excellent
14 Dec 2025
Melsida
Not bad, clean
4/10
Poor
14 Dec 2025
Glenn
The room temperature was awful it stood at 78 degrees and would not adjust to any temperature so the room was hot and muggy
Partner
8/10
Excellent
13 Dec 2025
JOANNE
Room was perfect.
Business_and_leisure Self
10/10
Exceptional
07 Dec 2025
Quentin
Place was clean and pleasant
10/10
Exceptional
04 Dec 2025
Melinda
The staff was very friendly and helpful. Lots of dining options and very convenient to the freeways. Rooms and common areas were very clean.
Leisure Family
10/10
Exceptional
03 Dec 2025
Trisha
The hotel was clean the front desk staff was so helpful
Business_and_leisure
10/10
Exceptional
02 Dec 2025
Suparttra
Room was very clean and quiet
Leisure Partner
10/10
Exceptional
01 Dec 2025
Modesta
Room was very clean and staff and housekeeping were excellent!!
8/10
Excellent
28 Nov 2025
Barry
It was nice. I guess because we booked through Hotels.com we didn’t get the complimentary breakfast.
10/10
Exceptional
25 Nov 2025
Allison
Clean room
10/10
Exceptional
20 Nov 2025
Jason
Room was clean, with the exception of someone's old pillow inside
Partner
8/10
Excellent
20 Nov 2025
Sheena
Very nice hotel. The only problem was the air conditioner.
Friends_and_family Family
8/10
Excellent
20 Nov 2025
Annabelle
Room was maintained daily.
Staff members were friendly and courteous.
10/10
Exceptional
16 Nov 2025
Remington
It was fine
2/10
Poor
13 Nov 2025
Kya
There were multiple hotel room parties on my floor with loud music going all night and the entire floor smelled like weed. Staff did not care. Went out to my car to get my phone charger and witnessed a police chase and arrest in the hotel parking lot. Definitely a party hotel and not a good place to stay if you're in the area for business and need good rest. Also wasn't very clean, my room was ok but the carpet in the hallways were covered in stains and there was trash on the ground in the hallway near the elevators that was still there when I checked out two days later. No complimentary hotel breakfast is also disappointing for this price point.
Business Self
10/10
Exceptional
12 Nov 2025
Raven
Clean room
Partner
10/10
Exceptional
07 Nov 2025
Brian
Loved the stay always nice staying here
10/10
Exceptional
06 Nov 2025
Cindy
Great stay
10/10
Exceptional
02 Nov 2025
Gustavo
Staff was friendly and happy with my stay
8/10
Excellent
01 Nov 2025
Jennifer
Very clean
Leisure Partner
8/10
Excellent
31 Oct 2025
Thomas
Nice spacious room.
Business Self
10/10
Exceptional
30 Oct 2025
Shirley
The front desk staff name Anthony was very professional,warm and accomdating.
Business
10/10
Exceptional
30 Oct 2025
Fabian
Perfect
Business
10/10
Exceptional
30 Oct 2025
Romina
The front desk attendant was very nice and welcoming. Great sized room.
Business Self
10/10
Exceptional
29 Oct 2025
Fabian
Clean room great people!! Excellent service!!
10/10
Exceptional
28 Oct 2025
Kristen
Breakfast was great, my mom ordered a coffee & breakfast sandwich to go. She said it was delicious.
Leisure Family
10/10
Exceptional
28 Oct 2025
Martha
Staff was friendly, room was clean & the location was great, walking distance to restaurants & a nail salon.
Leisure Family
10/10
Exceptional
27 Oct 2025
wajdi
Great and clean place to stay
2/10
Poor
26 Oct 2025
Katie
Filthy rooms. We found tobacco pouches on the floor, hair and dirt on the bathtubs and surfaces, horrible check in experience with multiple errors and argumentative staff. The breakfast service was great though with a friendly and fast server
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Kuljeet
Clean rooms, pleasant stay
Leisure Family
10/10
Exceptional
23 Oct 2025
Lawrence
Excellent staff
Leisure Partner
8/10
Excellent
15 Oct 2025
Linda
The luggage racks are too big to fit straight in elevators. You have to angle in then struggle to get out
Friends_and_family Family
2/10
Poor
12 Oct 2025
Sandy

Terrible Experience with Soiled Mattresses

We ended up leaving this hotel due to the condition of the mattresses. We tried three different rooms and each were horrible. It literally looked like the mattresses had been soaked in urine and blood. Shocking from this hotel brand. I am still waiting on a full refund. They should be embarrassed to even offer these rooms.
Partner
10/10
Exceptional
11 Oct 2025
Marie Christine
Comfy bed. Walkable location. Lots of retail abd dining all around. Good quality amenities.
Partner
10/10
Exceptional
09 Oct 2025
Oscar
Friendly staff
Leisure Partner
8/10
Excellent
07 Oct 2025
Mayuresh
Room was spacious and beds were comfortable. Amenities were basic. Left before breakfast time because we were heading to Mount Baldy hike. Overall good hotel for the price and will recommend to other travelers.
Leisure Family
10/10
Exceptional
06 Oct 2025
Maya

Great stay

We were really happy with the location, lots of shopping and restaurants nearby. The service was excellent. The room was clean and quiet. We would definitely stay there again.
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
Janice
Very good staff.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Janice
Very good.
Leisure Partner
4/10
Poor
29 Sep 2025
Sonya
I didn’t like that I had to change rooms because there was hair all on the bathroom floor. I also didn’t like it that I had one breakfast included and they said it was T in their system then I had to go back to the fourthflour and get my confirmation to prove it. The worker Koru was rude and a smarty Pa T-shirt. I will NEVER go back there. It’s over rated!
Leisure
10/10
Exceptional
28 Sep 2025
Noemy
We were greeted by a kind gentleman at check in. Check in was very quick and easy. Our room was a king sized bed for just a one night stay. The room was very clean as well as the restroom. The bedroom offers lots of storage if needed and also includes a mini fridge. The bathroom was stocked with shampoo, conditioner and body wash. Breakfast was not included but not a big deal. The hotel is in the center of multiple shopping centers. We will definitely stay here again when in the area.
Partner
8/10
Excellent
28 Sep 2025
Americk
My room needed a deep cleaning. Under the sink was bad. The air conditioner was pretty dirty.
Business Partner
8/10
Excellent
21 Sep 2025
Erica
Vincent the bartender was amazing and knowledgeable with his concoctions.
10/10
Exceptional
20 Sep 2025
Nena
Very Nice
Leisure Family

Location & surroundings

Four Points by Sheraton Ontario-Rancho Cucamonga
11960 Foothill Blvd, Rancho Cucamonga, United States

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Four Points by Sheraton Ontario-Rancho Cucamonga

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