Keith
Air conditioner was a little messed up.
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7.2/10Very good579 Reviews
Cleanliness7.0/10 7.0
Service7.2/10 7.2
Comfort7.4/10 7.4
Condition6.8/10 6.8
Amenities6.8/10 6.8
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About Economy Inn Ontario
This simple hotel is located in Ontario.
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With a stay at Economy Inn - Ontario Airport/Chino, you'll be centrally located in Ontario, within a 15-minute drive of Ontario Convention Center and Ontario Mills Shopping Mall. This hotel is 13 mi (20.9 km) from Victoria Gardens and 2.4 mi (3.8 km) from Museum of History and Art.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided daily.
Featured amenities include express check-out, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Smoking areas
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Pool access available from 10:00 AM to 10:00 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Cinemark Chino Movies 8
3.8 km / 2.3 mi
Museum of History and Art
4.4 km / 2.7 mi
Kindred Hospital Ontario
4.9 km / 3.1 mi
Graber Olive House
5.5 km / 3.4 mi
Yanks Air Museum
6.3 km / 3.9 mi
Planes of Fame Air Museum
7.2 km / 4.5 mi
Schimmel Dog Park
7.3 km / 4.5 mi
Ayala Park
7.5 km / 4.7 mi
Upland Public Library
7.5 km / 4.7 mi
Ontario Convention Center
7.6 km / 4.7 mi
Regal Edwards Ontario Mountain Village
8 km / 5 mi
San Antonio Hospital Foundation
9 km / 5.6 mi
Bowlero Upland
9 km / 5.6 mi
Boomers Upland
9.2 km / 5.7 mi
Regal Edwards Ontario Palace
9.2 km / 5.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Economy Inn Ontario
100
reviews shown
Alycia
everything was either stained , hair all over it , or broken. looked like dried blood on the mattress and walls. we asked for new sheets because the previous ones had hair all over them so we got “new sheets” and they were still stained glad we brought our own. if i could do 0 stars i would.
Justin
Its ok
Carlos
Good
Virginia
The toilet was not hinged on the toilet properly. It was broken. The floor had hair all over. It was not cleaned appropriately. The bedding was horrible. There was no blanket.It was considered a shower curtain. The attendee on site was not aware with how to run the register when dealing with a refund. There was a huge language barrier, which is horrible for customer service. The ice area in vending machine is carotid.In filth, it is disgusting. I didn't even use it. These pictures are misleading it was disgusting.
EDWARD
Staff was so rude we booked a jukuzi room nothing but sadness room was just disgusting roaches on walls and staff didn't care or help didn't want to refund us
Eric
Do not stay here extremely noise people banging on doors no privacy
Troy
Awful don't fo
Elizabeth
The roo. Was nothing as advertised. They charged $15 additional because im in a wheelchair. The toilet's actual seat was only a half a seat. The water pressure to the hot tub was as good as your bathroom sink. So, it took a couple of hours to even fill up. Theres no changing light. The hot tube was filthy.
Cezar
Place needs a lot of work. Not a place to take your girl.
Andy
Lots of bugs in the room, didn’t stay for more than 2 min.
Austin
There was roaches everywhere inside our room. We ended up not staying there and finding a better place
Gerardo
Convenient
Bertha
I booked a double bed room. And they did not have it . They gave me a king bed… but I needed two beds.
Arrianna
They had roaches
Malik
ROACH INFESTATION
Anthony
From the outside it looks like what you’d expect to see in the neighborhood. Nothing special but it has potential and could have a chance of being a hidden gem in an older neighborhood. Unfortunately reality sinks in as soon as I open the door to the room assigned to me. The first thing I see is roaches as soon as I start opening the door and there were plenty more as I scanned the rest of the room but I’ve seen worse and with my current situation I could even overlook that many unwelcome guests.
The bed was roach free so there’s something good even though I the bedding needed to be replaced a few years ago in my opinion but whatever. No big deal the bathroom was even more disappointing than the main room for no other reason than the shower had pitiful water pressure. Still had to tiff it out because there’s no refunds after checking in.
We finally fell asleep only to wake up during the night to find we had bug bites so that meant I was getting out immediately.
The tv in the room was very big and very new and base any decision on all the reviews, not just mine because strangers opinions on the internet aren’t always the most trustworthy.
The bed was roach free so there’s something good even though I the bedding needed to be replaced a few years ago in my opinion but whatever. No big deal the bathroom was even more disappointing than the main room for no other reason than the shower had pitiful water pressure. Still had to tiff it out because there’s no refunds after checking in.
We finally fell asleep only to wake up during the night to find we had bug bites so that meant I was getting out immediately.
The tv in the room was very big and very new and base any decision on all the reviews, not just mine because strangers opinions on the internet aren’t always the most trustworthy.
davon
Huge bed bugs found in room....guy at front desk said he can spray the room and we can come back. Unacceptable!!!! We checked out 2 days early and expect some sort or compensation! We have videos of the bedbug in the sheets. Disgusting and obviously the property knows about the problem!
David
There were people hanging out in the parking lot. The next door neighbor were having a party until 5 am. There were roaches. It sounded like there was a couple of guys arguing in the parking lot. A guy that knocked on the door at 3 am
ADELENE
The aesthetics and cleanliness
Ramona
Worst
Francisco
Great room and the staff is very friendly
Esequiel
Worest hotel stay ever
Nesa
Hole in the wall type of weekly motel. There was hair dye or something pink stained on the head of the tub and rust on the jets. Shower was clogged up after being in there for only 5 min. Also had to kill 3 roaches during our 2 day stay. We thought we were just getting a cheap room for a quick trip, and that’s probably the only reason why we didn’t complain to get our money back…but I still feel like the customer should know what they are getting into. 300 for two nights, should’ve been 150! Just spend the extra money and hit the name brand spot because this place ain’t it.
Dior
Roaches and other bugs dirty room
Joel
Yes, it was great!
francisco
A/c didnt work tv didnt work
Found a roach
A stranger knocking at the door at 2am
Found a roach
A stranger knocking at the door at 2am
Gerardo
Horrible. It was beyond dirty. It had roaches and a bad stench. We could not handle it being unsanitary so we did not stay. We left after 10minutes.
Eric
The staff was good but my room had roaches and I didn’t notice until the next day
Christopher
Great stay! Appreciate it
Shane
Don’t waste your money!
This place is an absolute dump, shower didn’t drain and it smelled like stagnant water, septic, water stains on the ceiling, someone else’s hair on the sheets, loud kids passing outside until 11pm, gangbangers mad dogging. Worst place ever, jacuzzi room and jacuzzi was so stained and gross didn’t even bother with it. Everything outdated, office smells disgusting, place should be condemned!
daniel
The AC was too old so it made too much noise, several businesses around the hotel
Adrian
As soon as I walked into room 109 it was full of cockroaches and all other types of nasty bugs the room was dirty and even the jetted tub which is why we went there and paided extra for was gross and disgusting definitely would not recommend don’t waste your money or time here trust me
Vanessa
Very convenient
Lynneice
Ok stay
The room was decent. Noticed 2 roaches when we walked in. (I cleaned the room with my Lysol multi-purpose cleaner). The linen was stained with yellow and blue spots. (I always bring my own blankets, pillows, and towels). The clock and microwave time was not accurate, and there was no iron. Asked for an iron and was given one with a zip-tie over outlet so we could not plug in until my spouse cut it off. Asked for new towels (as I used to clean tub), and had to wait for housekeeping, which did not show until we opened door to catch her going to another unit. Water pressure was not good. When using the sink water leaked from the bottom. (My spouse being a plumber, said they need to clean P-trap). Shower was not unusable as the water pressure again was way too low. The only good thing was the jetted tub. Did not have an issue with that. The location was great. Right off the freeway and walking distance to good food (Moon Grill) and I was able to get a pedicure in same shopping center. I don't know if I would return to the motel, but I will definitely return to the area.
Quonnessa
The hotel was horrible not service but the room itself, it had a lot of roaches !!! I was surprised because not all the rooms were bad in bad condition just roach infestation. To have a deposit there is insane. Unfortunately it was In Ontario too
Vanessa
Wonderful cleaning staff
Vanessa
Good staff
Vanessa
Clean environment
Vanessa
Good cable
Vanessa
Good privacy
Vanessa
Wonderful city
Vanessa
Safe
Vanessa
Privacy
Vanessa
Wonderful staff
Vanessa
Beautiful view
Vanessa
Safe
Vanessa
Clean pool
Vanessa
Clean pool
Vanessa
Clean pool
Vanessa
Clean pool
Vanessa
Pool
Vanessa
Pool
Vanessa
Good
Bonita
Great stay
Raymond
Front desk was hating his job he was very rude we even tried to make him laugh but he was not having it. Probably because he had to work the whole night and the next day. I don’t think they even have housekeeping I almost asked them if they need help cleaning because the walls were filthy there’s roaches very small ones but the hot tub was awesome too bad it’s at a bad hotel.
Vanessa
Nope
Jonathan
The smell and looks unsanitary and the smell was unpleasant. I would like my refund
Vanessa
?
Isaias
Room was clean. Great staff
Victor
Great place, great prices. Safe.
Cynthia
Not the spot
TERRIBLE, RUDE, DISRESPECTFUL AND THATS JUST THE STAFF. THEY HAVE SOME NICE ROOMS AND SOME TRASH ... THEY PROFILE PEOPLE WHEN ASSIGNING ROOMS. THERES A CRAZY PROSTITUTE IN A ROOM BY THE OFFICE WHO YELLS AND SCREAMS ALL THE TIME AND MAKES THINGS VERY UNCOMFORTABLE FOR NEIGHBORS, RECORDS NEIGHBORS WHILE TALKING NASTY TO THEM.
Vanessa
Safe to stay
Vanessa
Very safe and clean. Wonderful staff.
jesse
Room was disgusting for how much they were asking for. I didnt want to leave my vehicle in the parking lot over night
Victor
It was comfortable
Khalid
When we arrived at Economy Inn - Ontario Airport/Chino, we checked in, dropped off our luggage, and didn’t inspect the room at that time. We simply left for the beach. However, when we came back, my daughter was ready to go to bed, and that’s when I noticed the bed was full of hair and very nasty when I moved the sheets. The toilet was dirty, and the bathroom walls were also filthy. Even the towels hadn’t been washed.
To make things worse, there were cockroaches and mosquitoes inside the room. I immediately went to the front desk to report these issues, and the staff were extremely rude. The man at the desk brought me a set of sheets and told me they were “pressed” and that I could use them. I explained that it wasn’t my job to make the bed, but he had a huge ego and didn’t care.
When I said I wanted to check out, he responded with indifference, saying, “If you want to check out, check out, but you’re not getting your money back.” This kind of treatment from the staff was unacceptable.
Overall, I feel like we were scammed, and I will never stay at this hotel again. The entire experience was beyond disappointing, and I would not recommend this hotel to anyone.
To make things worse, there were cockroaches and mosquitoes inside the room. I immediately went to the front desk to report these issues, and the staff were extremely rude. The man at the desk brought me a set of sheets and told me they were “pressed” and that I could use them. I explained that it wasn’t my job to make the bed, but he had a huge ego and didn’t care.
When I said I wanted to check out, he responded with indifference, saying, “If you want to check out, check out, but you’re not getting your money back.” This kind of treatment from the staff was unacceptable.
Overall, I feel like we were scammed, and I will never stay at this hotel again. The entire experience was beyond disappointing, and I would not recommend this hotel to anyone.
Nathan
Good
Veronica
The gentleman that checked us in was rude. We booked it for a family of 6 only 3 towels were given to us. I went to ask for more towels at 6 morning and the clerk said we had to wait till 9. No one should up with more towels. There was a dead roach on the bathroom floor. There was a plastic bag covering the peep hole on the door. Will never stay there.
Vanessa
Love the staff
Vanessa
Always available at any hour of the day or night
Vanessa
Wonderful sunrise and sunset view
Vanessa
A cute family of cats live near by and I enjoyed watching them lol
Vanessa
The pool is 100% awesome
Vanessa
They are very nice and kind
Eduardo
The pictures were misleading
Kitty
It was clean. lots of stores around that are in walking distance.
Monique
I think that it does need to be advertised that the deposit is more if you get the jetted tub room and that the bigger tub room is more expensive. Staff was very friendly and even showed me the room before giving the room.
Vanessa
Understanding
Vanessa
Safe
Vanessa
Safe
Vanessa
Nice staff
Cedric
Roaches everywhere, I should have called the health department
Vanessa
Clean
Ricardo
Great
It was straight forward and was clean when we got there.
Vanessa
Pool
Vanessa
Pool
Vanessa
Pool
Vanessa
Pool
Vanessa
Pool
Vanessa
Pool
Vanessa
Close to shopping center
Vanessa
Clean
Vanessa
Pool
Vanessa
On a main street
Vanessa
Pool
Vanessa
Pool
Maria
Room is decent, staff is kind, housekeeping does a good job. No complaints
Anthony
Alot of roches
Nathaniel
Best place and best quite area
Location & surroundings
Economy Inn Ontario
2301 S Euclid Ave, Ontario (ca), United States
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