Name: Chino Motel
Address: 11885 Central Avenue, Chino, 91710, US

2/10

Poor

27 Jul 2026

Carmen

The room was extremely dirty and clearly hadn’t been cleaned properly\. There was dust all over the walls, and I even found what looked like dried blood on one of them\. There were beer bottle caps and other trash left on the floor\. The entire room smelled heavily of mold and mildew, making it very uncomfortable to stay in\.

The toilet was dirty, there was no toilet paper holder, and no fresh roll of toilet paper was provided\. The bed sheets had cigarette burn holes and looked stained and unclean\. Overall, this was one of the
worst hotel experiences I’ve ever had. The condition of the room was completely unacceptable.

10/10

Exceptional

24 Jul 2026

Eric

Affordable, very good location, and all the amenities you can wish for, ie parking

8/10

Excellent

24 Jul 2026

Joanna

Walking distance to market, fast food places, gas stations.
Microwave/mini fridge in rooms, ice dispenser available.
Vending machine not working.

2/10

Poor

22 Jul 2026

Mabel

Woke up to find a freaken unwanted insect in bed couldnt believe it took video showed it to manager and he didnt seem that worried about it

4/10

Poor

22 Jul 2026

Jason

Ew! Filthy carpet in desperate need of vacuuming.
The room's door was ajar upon arrival.
The host asked me for $20 cash at check in. Not the usual $100-200 card swipe deposit, but $20 \"cash only\". When I said I didn't have cash, he didn't push. Very unusual.
Very hard bed. I like a firm bed but this one felt like I was sleeping on a cushioned sheet of plywood. I finally fell asleep at about 2am and had to wake up at 5:45am.

6/10

Pleasant

22 Jul 2026

Dolores

The mattress we’re not comfortable at all

Partner

10/10

Exceptional

20 Jul 2026

Brianda

Clean

Family_with_children

2/10

Poor

19 Jul 2026

Alice

If you don't mind feeling like you just entered a bad neighborhood. Someone was standing out back watching every move we made. And when we checked out was the same. It was pretty uncomfortable. He was going to give us a smoking room. It was scary looking and smelled so bad like cigarettes. I was dishearted. He felt bad and gave me another room. The room he gave me was nice. I still didn't feel welcome or comfortable

Partner

4/10

Poor

19 Jul 2026

Christine

The room was dated. The bathroom door was damaged. I've never

10/10

Exceptional

11 Jul 2026

Jose

Everything's great, thank you.

Self

10/10

Exceptional

11 Jul 2026

Jose

All good

Self

10/10

Exceptional

11 Jul 2026

Jose

All good

Self

10/10

Exceptional

11 Jul 2026

Jose

Good

Self

10/10

Exceptional

11 Jul 2026

Jose

Good

Self

10/10

Exceptional

11 Jul 2026

Jose

Todo bien

Self

10/10

Exceptional

11 Jul 2026

Jose

Everything's great, thank you.

Self

4/10

Poor

11 Jul 2026

nimit

Room is poor maintain and no tissue and have to ask for extra towel.

Family_with_children

10/10

Exceptional

11 Jul 2026

John

Excellent staff and management. Super professional. Always happy to stay here.

Self

2/10

Poor

03 Jul 2026

Tina

Room was nothing like pics online.staff rented room without TV or remote working. Said he would let me know never called me. No phones in room to call front desk so I had to walk to night window several times. Without any resolution. Holes in walls dust dirt grime everywhere. Who regulates these places? 2 different men harassing me. I guess it was better to have my room in the front. Okay 1 star. Also didn't get my deposit back because he was being a jersey because I was waiting to be picked up. As I'm walking out because my sister went to the back he's yelling at me to get off his property. Probably why the gentleman standing near the night window all night long. Maybe he was waiting for a ride. The place is for traveling workers. I don't know the termination. I think depicted my experience with this place.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Zarha

The gentleman who works the front desk during the day/afternoon shift is very nice and helpful. The property is pretty clean and comfortable.

Partner

6/10

Pleasant

30 Jun 2026

Wally

I was there for 30 days then kicked out my son got used to that place and he didn't want to leave he has some issues but any ways always paid on time but they ended up calling the police on my son so I won't be going back to that place

Friends_and_family Family

2/10

Poor

29 Jun 2026

Marie

Floor was dirty.vending machine did not work the only thing that worked was the ice machine there was a whiskey bottle under the bed

Pet

6/10

Pleasant

23 Jun 2026

Mr.Tr

Nothing further to write about the place,

Business

10/10

Exceptional

22 Jun 2026

George

The room was very clean. Staff was very nice and professional. Air conditioning worked well. Plenty of parking in the back lot.

Partner

6/10

Pleasant

22 Jun 2026

Anahi

The tv remote didn’t work, there was trash that wasn’t ours in the room when we first went in, and a roach in the drawer. The tub was the best part about the room and the parking was convenient.

Partner

4/10

Poor

21 Jun 2026

Daniel

Second stay here and no fault to the Chino hotel crew. But another guest domistic issues ending with the chino PD being involved just ruined everybody stay. May give one more chance if price is right best two of three

Self

6/10

Pleasant

20 Jun 2026

Mr.Tr

Good times, however, addicts in the area make it problematic.

4/10

Poor

20 Jun 2026

Brandon

Room had bed bugs

Self

10/10

Exceptional

20 Jun 2026

Heather

Clean room, the staff us cert friendly

6/10

Pleasant

19 Jun 2026

Wally

The electricity was out for almost a whole day approximately Monday or Tuesday

10/10

Exceptional

19 Jun 2026

Noel

.

Partner

8/10

Excellent

19 Jun 2026

Daniel

Nice clean place, fridge could have been colder but ice machine worked

Self

8/10

Excellent

18 Jun 2026

MORALIE

We spent one night only it met the need at the time

Family

10/10

Exceptional

17 Jun 2026

Terry

Good service

Partner

10/10

Exceptional

17 Jun 2026

Joanna

Mini fridge & microwave convenient.
Housekeeping friendly & helpful
Ofc mgr and wife friendly and helpful.

Partner

10/10

Exceptional

15 Jun 2026

Joanna

The manager and his wife are nice and friendly. Housekeeping...the ladies are all nice and helpful. The rooms are a little dated, but clean with working AC, microwave, mini refrigerator. Ice machine on property. Grocery store next door, other stores, gas stations, fast food places, CVS near by.

Partner

8/10

Excellent

14 Jun 2026

Armando

Very clean room smells good

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Armando

Very clean room did not smell

Friends_and_family Friends

2/10

Poor

08 Jun 2026

Omar

TV didnt work and when asked why, they claimed all TV's were not functioning. At night both neighbors TV were on. Poor communication by the staff. Horrible

Self

10/10

Exceptional

07 Jun 2026

George

Room was clean. Staff was friendly. Air conditioning worked great. Room was fully stocked. Mini fridge and TV worked great.

Partner

4/10

Poor

06 Jun 2026

Raymundo R

Staff unprofessional and slow

Partner

2/10

Poor

03 Jun 2026

Jorge

Well, as for the room itself is comfortable and a nice setting close to everything you need like fast food grocery market pharmacy is all walking distance, but as for the owners they are so rude and it’s too bad they are the way they are because I would like to come back for the price I pay and being that the rooms are good size and comfortable. The owners are just ass holes

Partner

2/10

Poor

29 May 2026

Shawn

Room and carpet smells very bad

Self

8/10

Excellent

29 May 2026

Curtis

Was there 5 days and they never cleaned my room, the carpet was dirty, I would have to beg and get mad for clean towels and wash rags, they would say they didn’t have any. It looks and sounds like if you don’t pay them for the room instead of getting it cheaper they don’t treat you good. The good things they say on the reviews are not true, i say stay away from them and go somewhere else

Family

4/10

Poor

27 May 2026

Curtis

The carpet in room was dirty, the shower was bad, I was there 5 nights and they never cleaned my room, I would have to go to office every night for clean towels and they acted like it made them mad I needed towels

Family

4/10

Poor

26 May 2026

Wesley

The floor was very dirty, like they hadn’t been mopped in years. After 2 minutes in the room, the bottoms of our feet were black with grime.

It was very cheap though, and the bed sheets / bathroom were clean.

Partner

2/10

Poor

25 May 2026

Yolanda

Smoke horrible, junkies smoke weed and the rooms are just full of smoke

Partner

4/10

Poor

24 May 2026

Kamal

It is an old property and needs a lot of work.
I came back to the room at night the TV wasn’t working. They gave me a smoking room that smells even though my reservation was non smoking room but staff were friendly and apologized.

Self

10/10

Exceptional

24 May 2026

George

Air conditioner worked well, TV worked well and had a lot of channels, Microwave worked, the mini fridge didn't work even though light was on. But I didn't really need it. Shower worked and had good shower head, water was nice and hot. Parking lot was almost full but I found a space. I didn't need to register car. Staff was very friendly and professional. Room was

Partner

2/10

Poor

23 May 2026

Deidra

I found Chino Motel through Expedia. It had a 9.2 rating with over 800 reviews. In early May I booked 6 nights 5/14-5/20/2026. We were assigned room 132. Exhausted, driving in from out of state, we fell asleep without even unpacking, but when we woke in the morning we saw what the room looked like. DISGUSTING! I took photos of broken electrical outlets, the built up grime in corners around the bathroom/bedroom, and the rotted bathroom wall where tiles had fallen away. What photos don’t show is the filthy carpet that turned our socks black and the broken spring on the edge of the mattress that poked out under the sheets. I showed the photos to the man in charge and said we couldn’t stay in that filthy, dangerous room. After a short argument he offered another room (113) and told us it was the only room available. We appreciated his effort but this room was barely better than the first, and we were stuck with nowhere else to go. We stayed 2 nights in that room, total of 3 of our 6 nights at this place, until we could find a better room. Sadly, we paid for nights we didn’t stay at Chino Motel, no refund, and our new hotel was outside the area we wanted to stay for our visits to old friends and family celebrating our 50th wedding anniversary. I would never stay there again and do not recommend it.

Partner

10/10

Exceptional

20 May 2026

Steven

Excellent

Self

4/10

Poor

19 May 2026

Cezar

I stay in about 30 hotels a year and this one by far was the worst ive stayed. Front door didn't full close. Top latch broken off as if the door was kicked in. Carpets stained black, shower curtain Barley hanging on, poor lighting. First and last time. Stay at your own risk.

6/10

Pleasant

19 May 2026

Hong

Friendly staff. Convenient location. Pretty bare with no common amenities like coffee machine, iron, USB outlets, tissue box, etc.

Self

4/10

Poor

18 May 2026

Ricky

There was a fridge and microwave so that was cool.

One thing i didnt like was I prepaid the hotel and usually they take like a deposit to refund upon checkout, but they wanted $20 unrefundable and cash only. Like its 2026 who carries cash.

Not the best scenario here.
It is loud, sirens and gangsters all night.
And a Hotels worst nightmare, bed bugs .-.
Thought carpet would be cool and cleaner but it was actually way more dirty.
Was on business so was hard to explain why i was full of swells. :/ not great. And terrible nights sleep worrying about bugs crawling all over me.

Not amazing, wouldnt recommend unfortunately, now i have to burn all my clothes and crash my car on purpose and pour gasoline on myself. :/

Self

8/10

Excellent

18 May 2026

Ahmed

Not 4 or 5 stars because it was designed to be. Very worthy of 3 stars at the cost of a 1-star price. I recommend 👌.

Friends

10/10

Exceptional

16 May 2026

Sahil

Easy , quick and simple

Friends

8/10

Excellent

12 May 2026

Edward

There fridge does not work and managment doesn't seem to care . I need it for my medicine

Friends_and_family Friends

4/10

Poor

12 May 2026

Lorraine

Good

10/10

Exceptional

12 May 2026

Lorraine

Good

Family

6/10

Pleasant

10 May 2026

Wesley

My stay was average at best. I heard the upstairs guest walking around late at night and early morning. The walls are Thin, I could hear the room next door. The bed was comfortable.Furniture was old and dated.I most liked the area, walkable and safe. Room was clean. A/C worked fine. Plenty of space for parking.

Self

6/10

Pleasant

09 May 2026

Voltaire

Older hotel.. and it shows… needs new carpet and tile works, dirty grout but you get what you pay for

Self

10/10

Exceptional

08 May 2026

Lorraine

Everything was great

10/10

Exceptional

08 May 2026

Lorraine

Everything was great

10/10

Exceptional

08 May 2026

Lorraine

Great hotel staff is wonderful

10/10

Exceptional

07 May 2026

Joanna

Location is good. Market, fast food places, gas stations, within walking distance. AC good, bed okay, vending machines not working. Small refrigerator & microwave in good working order. No issues place felt safe and pretty much quiet. Mangers are pleasant & friendly.

Partner

10/10

Exceptional

04 May 2026

Hector

Great stay

Self

10/10

Exceptional

02 May 2026

Hector

Great location and very well keeped property

Self

10/10

Exceptional

27 Apr 2026

DeAndre

Yes AC and Heat working great

Self

4/10

Poor

26 Apr 2026

Guillermo

The bathroom had water damage. I encountered bugs in the room. The bed was comfortable but slept uneasy knowing there were cockroaches running about. Good location to standard dining and very close to 6 fwy.

Friends

8/10

Excellent

24 Apr 2026

Amy

It was clean for the price but got woken up by the room beside me very early in the am with a sreaming baby for about 20 min. I know the motel cant help that but other than that it was a nice stay.

Family

2/10

Poor

23 Apr 2026

Brandon

Homeless outside and what smelled like meth being cooked in the lower unit

10/10

Exceptional

22 Apr 2026

John

The staff treated me like family. Very human. Just tidier.

Self

10/10

Exceptional

22 Apr 2026

Joanna

Our 1 night stay was nice comfortable. Warm breakfast was very nice, good choices scrambled eggs, bacon, toast, bagels, muffins, coffee cakes, cereal, etc
Small coffee pot in the room and refrigerator no microwave, spacious room and best no carpet 😝 flooring 👍.

Partner

2/10

Poor

20 Apr 2026

Kayla

well, just so you know they will tell you when you get there that you need to pay them CASH as some type of deposit, rather than just using the card you used to book with so if you dont have cash, you cant stay and but you can use their ATM and pay a fee. all for them to not even check the room for whatever damages the measly $20 was for. we had to check out at 2am and took forever for someone to ask if the door was shut so i could get my $20 back.

went to the office to get clean towels around 8 pm but they apparently dont have a key to the laundry room for the building they own/run. like they dont keep any accessible for customers when they may not be able to access anything? kind of absurd. then the lady got all crazy with me when i told her it was crazy that they dont have that stuff on hand for people staying.

i would not stay here again

2/10

Poor

19 Apr 2026

REBECCA

The room was really dirty specially the carpet it looks really nasty it was disgusting the shower was all black from the dirty it was and the bed blankets were really dirty

Family_with_children

8/10

Excellent

19 Apr 2026

Jason

It was a nice facility. Clean room, decent bed, shower and sink. For the price and last minute accommodations it was perfect for my needs. There were a couple things that could use improvement. When I turned the tv on it was on the adult channel, so that was a surprise LOL. I just hope that doesn't happen to anyone else with families because it might be uncomfortable or awkward for them. Also, there were some spatters on the wall to the side and behind the toilet, not difficult for the cleaning to see and clean. I couldn't tell if it was blood or poop. Both are easily fixable, they just need to take an extra minute to check when they're cleaning the room. Aside from that the staff was helpful and I was able to get in fairly quickly with my reservation and check out fast. Not a bad place in a pinch. Thank you!

Self

8/10

Excellent

18 Apr 2026

Nathan

Not bad, just what you’d expect for a motel

8/10

Excellent

18 Apr 2026

Brent

Everything was great 👍

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Abigail

Hh

6/10

Pleasant

14 Apr 2026

Patricia

Fine

10/10

Exceptional

12 Apr 2026

Jose

Todo bien

10/10

Exceptional

03 Apr 2026

John

Professional, friendly staff

Self

2/10

Poor

28 Mar 2026

Steve

The doors in office are only holding on by one hinge

Partner

2/10

Poor

23 Mar 2026

Connie

When I walked in the room it was already evident that it was not a good property. The gap in the door when I close the door to the room was so wide the wind was seeping in. The refrigerator was unplugged and there was dirt all around it .Going into the bathroom I was stung on the toe by a one of the nails sticking up at the space between the carpet and the bathroom, at the door. The divider there was lifted off and the nails were exposed. Very dangerous. The room was so loud by guest in one side and traffic on the other side that I almost went and asked for another room. I chose to stay where I was as I was there for only the night and leaving early morning. The bed, thank goodness, was comfortable.

Self

10/10

Exceptional

18 Mar 2026

Kyawwa

Nice place to stay

Self

10/10

Exceptional

11 Mar 2026

John

Very professional staff, fridge and microwave

10/10

Exceptional

09 Mar 2026

John

This place is like a cozy cul de sac grotto. The Chino Motel deserves their own theme music.

10/10

Exceptional

08 Mar 2026

John

A fridge AND a microwave? Just like home

Self

10/10

Exceptional

04 Mar 2026

Max

Nice place

10/10

Exceptional

28 Feb 2026

Max

Very nice

6/10

Pleasant

22 Feb 2026

Samuel

Better amenities
Like pillows and mattress.

Self

4/10

Poor

21 Feb 2026

Solaman

This motel has seen better days

The bad....

The room was very poorly kept. There were several roaches found both dead and alive. There was a roach crawling in my sheets as well dead in my pillow case.

There were also roaches crawling on the wall behind the small dresser.

The floor was dirty and in need of deep cleaning

The good...

The motel was close to plenty of nice restaurants both in driving and walking distance

Friends_and_family Friends

2/10

Poor

18 Feb 2026

Monique

I found a cockroach in the room...that's something I never want to see and had to sleep with the lights on all night

Self

2/10

Poor

13 Feb 2026

Leona

House keepers stole my kids Xmas presents