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BEST WESTERN San Dimas Hotel & Suites

Los Angeles - CA · United States

501 W Bonita AvenueView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About BEST WESTERN San Dimas Hotel & Suites

Discover comfort and convenience at the Best Western San Dimas Hotel & Suites. Ideally situated near colleges like Claremont Colleges, Azusa Pacific University, and Cal Poly Pomona, our hotel offers a prime location for prospective students, visiting faculty, and business travelers.

We're also close to Ontario and Los Angeles International Airports. Enjoy comfortable accommodations and extended stay rates. Benefit from our on-site business center and conference room, perfect for professionals. Leisure travelers appreciate our proximity to Raging Waters, Disneyland, and Old Town San Dimas. The LA Fairplex is also easily accessible.

Start your day with our renowned cooked-to-order breakfasts and experience the friendly service that sets us apart. Recently renovated, the Best Western San Dimas Hotel & Suites provides the hospitality you expect from Best Western.

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A stay at Best Western San Dimas Hotel & Suites places you in the heart of San Dimas, within a 5-minute drive of Swan Day Spa and Frank G. Bonelli Regional Park.

This hotel is 1.7 mi (2.7 km) from San Dimas Community Hospital and 1.8 mi (2.9 km) from Raging Waters. Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Spoken Language

    English

    Spanish

Nearby attractions

Swan Day Spa 0.5 km / 0.3 mi
Frank G. Bonelli Regional Park 2.7 km / 1.7 mi
San Dimas Community Hospital 2.8 km / 1.7 mi
Raging Waters 3 km / 1.8 mi
San Dimas Canyon Park 4.2 km / 2.6 mi
San Dimas Dog Park 5.4 km / 3.4 mi
In-N-Out Burger Pomona Dragstrip 5.7 km / 3.5 mi
Angeles National Forest 6 km / 3.7 mi
Fairplex 6.3 km / 3.9 mi
Emerald Park 6.4 km / 4 mi
San Dimas Canyon Golf Course 6.5 km / 4 mi
Casa Colina Hospital and Centers for Healthcare 6.9 km / 4.3 mi
Casa Colina Hospital For Rehab Medicine 6.9 km / 4.3 mi
San Gabriel Mountains National Monument 7.4 km / 4.6 mi
Wally Parks NHRA Motorsports Museum 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 59
  • Number of floors (main building): 2
  • Suites: 17
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 42 more facilities & services
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspaper stand
  • SupermarketExtra charge
  • ShopExtra charge
  • Garden
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Breakfast room
  • Conference room
  • Meeting room: 1
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Fax
  • Outdoor freshwater pool
  • Sun loungers
  • Children playgroundExtra charge
  • Hot tub
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 26 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable5 photos

    BEST WESTERN San Dimas Hotel & Suites

    QUADRUPLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 26 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable5 photos

    BEST WESTERN San Dimas Hotel & Suites

    SUITE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Desk
    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 26 m²SUI.KG-3
    SUITE KING SIZE BEDPhoto unavailable5 photos

    BEST WESTERN San Dimas Hotel & Suites

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Room amenities

    • Cable TV
    • Wi-fi
    • Wake-up service
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 26 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable4 photos

    BEST WESTERN San Dimas Hotel & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 26 m²SUI.H6
    SUITE AccessiblePhoto unavailable4 photos

    BEST WESTERN San Dimas Hotel & Suites

    SUITE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Alarm clock
    • Wi-fi
    • Wake-up service
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    BEST WESTERN San Dimas Hotel & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about BEST WESTERN San Dimas Hotel & Suites

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
14 Jul 2026
Brian
Very handy location, great water pressure in shower, and friendly staff
Partner
10/10
Exceptional
13 Jul 2026
Charles
The stay was great. The breakfast was very good. I will stay again.
Self
10/10
Exceptional
10 Jul 2026
Jerad
Solid hotel! Friendly staff and good breakfast
6/10
Pleasant
10 Jul 2026
Frank
Commuter train runs along backside of property and street so they must blow their horn at crossing, at least once per hour, 24/?.
Partner
6/10
Pleasant
08 Jul 2026
Wendy G.
There were tons of parking, I suppose the good thing was that they say they have cameras around the place but sadly you can’t see your vehicle from your room which stinks when traveling with a full load. Internet was down in the business office yet I could get in my room and they didn’t have a working printer. Staff wasn’t very helpful with getting the internet to work or printer for that matter. Breakfast was decent, made to order. I’d say about the only good thing about the place. As for our room, there was 3 of us and it didn’t come with enough towels or essentials. Definitely been at better BW.
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Robert
It was a very nice place, great location with easy access to get around town, travel to nearby areas, etc.

The staff were very friendly and accommodating.

Morning breakfast, cooked to your liking, was a great and delicious.
Self
6/10
Pleasant
07 Jul 2026
Elizabeth
I didn’t like that there were people coming in and out that I don’t believe were staying there. They would show up on their bicycles.
Didnt feel safe
Family
6/10
Pleasant
06 Jul 2026
Elizabeth
I did not like that there were people coming in and out that I don’t believe were staying there. Also when I went out at night there were men sitting outside by my car. I didn’t feel safe.
Family
10/10
Exceptional
06 Jul 2026
Ines
We enjoyed Breakfast and the pool.
Friends
10/10
Exceptional
04 Jul 2026
Ekisha
Great
Family_with_children
10/10
Exceptional
29 Jun 2026
Lisa
Close to everything; breakfast is outstanding; staff is the best!
10/10
Exceptional
26 Jun 2026
Ines
The location is convenient, safe and quite.
Friends
10/10
Exceptional
24 Jun 2026
Ines
It is a convenient location. Staff is friendly and friendly.
Friends
8/10
Excellent
20 Jun 2026
Coryssa
I would visit again.
Family_with_children
10/10
Exceptional
18 Jun 2026
Erica
Breakfast was wonderful!
Family_with_children
10/10
Exceptional
15 Jun 2026
Charles
The stay was good. Clean and air conditioning worked great. Breakfast was very good.
Self
10/10
Exceptional
12 Jun 2026
Clyde
Excellent staff! Location is close to everything and the breakfast is outstanding!
Partner
10/10
Exceptional
12 Jun 2026
Lisa
Close to everything and staff was fantastic!
Partner
10/10
Exceptional
12 Jun 2026
Lisa
We had to stay for an extended period of time, due to my mother's illness. The staff was excellent and always cheery in the morning! The breakfast was outstanding, each and every day! The room was very comfortable and fit our needs. Great location - close to EVERYTHING! The electric train goes by frequently, but can barely hear it. It's actually a bit quaint. :). I do have a couple of suggestions: There should be a rubber mat in the bathtub, as I slipped one day and tumbled out onto the floor. I wasn't injured, but for someone else it could have been an issue; the carpets need to be cleaned. Other than those two items, this place is wonderful! Staff is friendly, attentive, kind and helpful!
Partner
10/10
Exceptional
05 Jun 2026
Naomi
Helpful, courteous, and professional front desk. Very clean hotel, comfortable bed, good A/C, and it has free breakfast.
The property may need updating, but still
really clean, friendly staff, and good location, free parking.
Self
10/10
Exceptional
04 Jun 2026
Corey
The staff was great! Facility was clean and well kept.
Family
10/10
Exceptional
02 Jun 2026
Julie
Breakfast is made to order with plenty of additional options: bagels, bread, fruit, cereal, yogurt, hard boiled eggs, juice, and coffee. The building surrounds the pool which makes a nice atmosphere. Bed was comfortable, and the shower worked well. Would stay again.
Self
8/10
Excellent
01 Jun 2026
Brenda
No elevator to the 2nd floor was my biggest issue, along with the property right on the light rail tracks. The train crossing alarms went off every 2 minutes. Install an elevator.
Self
10/10
Exceptional
31 May 2026
January
Great stay! The hotel was clean, comfortable, and quiet. The staff was friendly and helpful, and the complimentary breakfast was a nice bonus. Convenient location and excellent value. We would definitely stay here again.
6/10
Pleasant
30 May 2026
John
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Self
10/10
Exceptional
22 May 2026
Scott
So the only thing that I was disappointed include the spa inoperable and the workout room was not available.
Everything else was great especially the breakfast and services provided by the staff. They were all great!
Partner
2/10
Poor
22 May 2026
Cloyce E
Room was clean, the doors locked, basic covered. BUT The spring mattress was old with broken springs so dropped to middle. An unknown machine would run every twenty minutes for ten minutes and go quiet. It was like a two stroke engine idling off and on all night. Minor other irritations, coffee machine did not work, make-up mirror broken, but brokenwall mount left hanging. Shampoo half empty, body was half empty, conditioner and lotion full containers. Also bottled water even offered, only tap water, and drinking cups, plastic type were not even sealed in plastic, just sitting on countertop. I know this sounds petty, but I have stayed many hotels and motels, and this one made bottom of my list.
8/10
Excellent
22 May 2026
Cesar
Gym was closed and was I disappointed and my room was near to the train passing, but staff was able to move me, so thanks.
Self
8/10
Excellent
16 May 2026
Joel
Was good clean swimming pool nice
10/10
Exceptional
15 May 2026
Lori
Beautiful Property and Great Breakfast!! Will be staying there again in the future!
Friends_and_family Family
10/10
Exceptional
14 May 2026
Stacy
I actually had an emergency and didn't actually wind up staying there, However they were extremely accommodating to what I needed. I would definitely say there again.
8/10
Excellent
12 May 2026
Eva
The staff was very nice. The breakfast was amazing. The room could use a little more TLC, but overall the stay was very nice.
8/10
Excellent
11 May 2026
Linda
Room was clean, front desk staff very helpful. Not an exciting place to stay with a lot of wow but clean, quiet, comfortable and perfect for our purpose. Best thing in the room was the magnifying make-up mirror.
Partner
6/10
Pleasant
07 May 2026
Lu
Room was ok
2/10
Poor
05 May 2026
Rose
I remember this Hotel back in 2923x. And just got worst: no WiFi (it only affected. Second, something wrong with the land lane wasn’t. Thirds Had the toilet
10/10
Exceptional
04 May 2026
cynthia
A beautiful property, nice little getaway for mini vacation or pass through for work 😀
Self
8/10
Excellent
03 May 2026
Grant
Really wish the hotel had an elevator up to the second floor. It had rained and the steps to the second floor were very slippery as they were outside.
Friends_and_family Family
8/10
Excellent
01 May 2026
Laura
Great out of the way place. Well run. Excellent breakfast. Old school. - a gentleman cooking eggs, pancakes ir waffles. Very nice. Nice staff. Older rooms but very comfortable stay.
Partner
10/10
Exceptional
30 Apr 2026
Justine
Had a nice stay.
Partner
10/10
Exceptional
29 Apr 2026
Summer
Everything met my expectations, beautiful property to have a mini vacation, or pass through.
10/10
Exceptional
26 Apr 2026
Marcia
Clean room
10/10
Exceptional
25 Apr 2026
Nelly
Room was cleaned, staff very friendly and helpful. We had the best breakfast.
Family
2/10
Poor
19 Apr 2026
Tammy
I didn't notice the location was by the train. I heard the ding ding and train going by like every 20 minutes all night. The bed was terribly ucomfortable with a big dip in it and the pillows were small and lumpy. The walls seem paper thin as i could hear a couple \"enjoying themselves\" all throughout the night.
2/10
Poor
15 Apr 2026
Krista J
breakfast was good
gym is horrible broken equipment
Was given dirty towels in our room
sheets were not changed
6/10
Pleasant
14 Apr 2026
Mike
Breakfast was good, too bad the little happy hour bar is no longer being utilized.
Friends
10/10
Exceptional
08 Apr 2026
Eric
Yes the room was kept cool. Large and comfortable bed.
10/10
Exceptional
28 Mar 2026
Nathan
Restful
6/10
Pleasant
21 Mar 2026
john
Staff were very helpful, property just a little tired
2/10
Poor
17 Mar 2026
Michael
My room was filthy dirty, floor was not vacuumed. The mattress was turned upside down so the bottom was on the top. The bathroom was dirty with hair and residue from prior guests.

At check in I waited for about 15 minutes for the attendant to come to the front desk.

After going to my room and discovering the filth, I immediately returned to the front desk and demanded a cancellation. The attendant said I would see a refund for all costs.
Self
10/10
Exceptional
16 Mar 2026
Michael
Very good
Self
10/10
Exceptional
14 Mar 2026
John
All was great. Stayed for 3 nights. Staff was pleasant and helpful. Breakfast was great.
Partner
10/10
Exceptional
10 Mar 2026
Angela
Great
Partner
10/10
Exceptional
04 Mar 2026
Kevin
Absolutely and breakfast was fantastic
4/10
Poor
02 Mar 2026
Jessica
They charged my debit card and my gift card. We had no washcloths, and no manager was on duty for me to talk t
10/10
Exceptional
28 Feb 2026
Wendy
All the hotel is perfect, all the staff is amazing
10/10
Exceptional
24 Feb 2026
Penny
Room was nice, staff were also nice. The hot, made to order was great.
Family
4/10
Poor
22 Feb 2026
Carolyn
The room had a chair with ripped fabric. And there was a train track just a few feet behind the hotel. Trains were running all day long and through the night.
10/10
Exceptional
13 Feb 2026
Laurielyn
Great
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
Melissa
The property was very nice. The staff were great!
Leisure Family
10/10
Exceptional
25 Jan 2026
Ramon
Clean room, great breakfast, great location. Friendly staff...
Friends_and_family Family
6/10
Pleasant
19 Jan 2026
Cynthia
Staff was friendly. Linens appeared to be relative new and very white, no stains. Room in general felt a little tired and dated.
Leisure Family
10/10
Exceptional
17 Jan 2026
Madeline
We’ve stayed here multiple times. Comfortable quiet and good made to order breakfast
Business
10/10
Exceptional
08 Jan 2026
alicia
Courteous staff. Great breakfast included. Clean room.
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Esperanza
The staff was friendly and helpful
2/10
Poor
04 Jan 2026
Catherine

No Sleep, No Service, No Follow-Up

We stayed here 8/1/25 the night before a family funeral. Around 8:00pm we began hearing the persistent sound of a woman's voice in the room next to ours. We couldn't make out any words, but it sounded like an audio book or some kind of meditation tape.
At 2:00am, I discovered that our room phone was dead and had to call front desk from my cell. The clerk offered to move us, but having unpacked already and being exhausted from our long drive, we declined. He said he would take care of it.

At 3:00am I went to the front desk to follow up, and the clerk kept changing his story — first he said that knocked on the room's door and then called the guest with no responses, then he claimed he \"wasn't allowed\" to disturb guests. Finally, he gave me a business card with an email address and said to contact the general manager.

A nonworking phone is a safety issue, and guest comfort was clearly not a priority. I emailed the GM twice requesting partial restitution and never received a reply. No accountability at any level.

If guest comfort and safety matter to you, I recommend choosing another hotel.
Partner
8/10
Excellent
01 Jan 2026
Martin
The hotel was just fine for an overnight after a big family Christmas dinner and celebration.
10/10
Exceptional
01 Jan 2026
William
Clean hotel, nice area, fabulous breakfast!
Self
8/10
Excellent
14 Dec 2025
Eva
The breakfast with the room was wonderful. Our room was decent. The bed wasn’t very comfortable. We killed two large spiders in the bathroom area.
Friends_and_family Family
8/10
Excellent
09 Dec 2025
Eric
The staff great. I did not like the ticket requirement for breakfast and the lack of variety. While the food is made or order, you have to wait to get it and if you are in a hurry to get out this is an issue. The bread is the large slice type, which doesn’t work in the small toaster. You have to put it in side ways and only half the bread gets toasted.
In the room you only get one small container of soap so you either use it to wash your hands or for the shower. And I am not sure if it was an oversight or not, but there were no face towels in the room. Makes it hard to take a shower with a small bottle of body wash soap and no towel.
Business Self
2/10
Poor
08 Dec 2025
Lori
The room was dirty, bugs in the bathroom
Friends_and_family Family
2/10
Poor
06 Dec 2025
Alicia
Discrimination against myself and MY SERVICE ANIMAL AND ASKED TO SHOW THEM HER PAPERWORK AND WHY SHE WAS A SERVICE ANIMAL! By California State Law it is ILLEGAL TO ASK WHY I HAVE A SERVICE ANIMAL AND THEN TO ASK ME TO SEE MY DOCTORS PAPERS WITH MY INJURIES AND WHAT REQUIRED ME TO HAVE A SERVICE ANIMAL. Worst place worst customer service
Friends_and_family Family
8/10
Excellent
05 Dec 2025
Shara
The room was clean, but our first room had a leak and soaking wet carpet. However, the front desk was very friendly and swapped our room without much issue.
10/10
Exceptional
24 Nov 2025
Ivory
Star
Business
6/10
Pleasant
22 Nov 2025
Doug
The shower was too strong, too much water pressure and the curtain doesn't cover the whole shower area, so water gets on the floor. Also, a few outlets were coming loose. In the lobby, the women's bathroom was out of order and the lights in the bathroom go out after 30 seconds of not moving. That's not safe. The staff was friendly and helpful when we needed them.
Leisure Family
10/10
Exceptional
20 Nov 2025
Ivory
Clean
Business
6/10
Pleasant
19 Nov 2025
Patrick
I stay in this place every time I am in CA with work. Handy for local restaurants that are not just chains. The staff are friendly and the breakfast is great. It is looking a bit run down in places but it's good value for money. Would have been a 4 star review, but I managed to ruin a shirt because the ironing board cover had drops of oil on it. It was quickly replaced, but it just shows that attention to detail is lacking.
Business
10/10
Exceptional
15 Nov 2025
Terri
**
Leisure Self
4/10
Poor
07 Nov 2025
Kristen L
The bed had bedbugs. I woke up with bites all over my ankles and lower part of my legs. Staff was excellent and so was the breakfast.
8/10
Excellent
02 Nov 2025
Warren
Parking lot and walkway had trash.
Leisure Partner
2/10
Poor
28 Oct 2025
Riki

Horrible no really for many reasons AVOID

I travel a lot and usually have been happy with Best Western. This place is THE WORST. When I checked in nobody was at the front desk for 30 minutes. I even called front desk and nobody answered. I finally checked in then at 3:30 in the morning there was a loud party in the room next to me that the front desk definitely heard. The next morning I asked to switch rooms and they did but the next morning there was a man by the pool Yelling profanity and threats. Wait it gets better. The next morning I asked if I could check out 1 day early. I was told to contact Hotels .com. I did that and the front desk told me YES. on check out I was told I would not get a refund I was lied to........ With so many OPTIONS Avoid this place
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
SALIM
The stay was amazing,, nina at the front desk was helpful and very nice thanks, absolutely i will do it again
Leisure Family
2/10
Poor
12 Oct 2025
David
LIARS - I checked in a 8pm when o got to my room it only had one bed I had booked two queen size beds, I went back to the desk and he said I booked one king size bed. I showed him my reservation from Expedia where it clearly stated a standard room with two queen size beds. I was with a friend, he’s 78 and I’m 76 and we are not going to sleep in the same bed. He said they didn’t have anymore rooms with two beds and besides Expedia requested a room with one king size bed. We went round and round but he had no rooms with two beds. I ended up sleeping on pillows on the floor. I called Expedia in the morning and they confirmed they had requested what I booked, a standard room with two queen size beds. They called the hotel and the hotel admitted they (Expedia) booked the right room but they had ran out of those rooms (overbooked). I will never stay at this hotel again I will not stay where people lie straight face to you to cover their error and had total disregard for our comfort and what we reserved snd paid for!!! BEWARE these people should not be dealing with the public.
Leisure Friends
10/10
Exceptional
12 Oct 2025
Christine
Very accommodating for early check in, friendly staff and spacious 2 queen bedroom! Will definitely be back!
Partner
8/10
Excellent
08 Oct 2025
Robert
Clean pool and spa
Business Partner
6/10
Pleasant
07 Oct 2025
Irma
There is no elevator. Not enough rooms for handicapped people. Also very limited in breakfast. Room not very clean
Leisure Partner
6/10
Pleasant
06 Oct 2025
Cindy
Room was clean and comfortable. One of the best free breakfasts. However there is no elevator and was drug paraphernalia in the back parking lot and people fighting in rooms late at night making it hard to sleep.
Partner
8/10
Excellent
04 Oct 2025
Cecilia
Best westerns are always very nice place
8/10
Excellent
03 Oct 2025
Alejandro
We enjoyed our stay, not bad for the price and very convenient freeway access which was our main priority. Our room had everything we needed, checking in and out was easy. The ONLY complaint I would make is that our room could probably use a new mattress. It felt like maybe the middle of it was not as firm as the rest causing that crater effect. That's all, other than that, I would stay here again if needed.
Leisure Partner
10/10
Exceptional
27 Sep 2025
Ignacio
Clean rooms, pool, staff, breakfast
Leisure Family_with_children
10/10
Exceptional
25 Sep 2025
Dennis
I will be coming back
10/10
Exceptional
23 Sep 2025
Phillip
Seems well maintained
Leisure Family
10/10
Exceptional
17 Sep 2025
Craig
I had a problem getting the TV to work. An employee was there in minutes and got the problem resolved. Breakfast was great. There was a cook to make your breakfast to your order. The staff was very helpful. I look forward to staying there in the future!!
10/10
Exceptional
16 Sep 2025
Rudyard

Last minute Weekend getaway for funeral.

Lovely property. Huge rooms. Great stay. Great location. Would definitely stay here again.
Partner
6/10
Pleasant
15 Sep 2025
Julian
Rooms were very clean
Business_and_leisure Partner
10/10
Exceptional
14 Sep 2025
Olivia

Kind personnel

Very kind reception clerk, very clean suite, delicious breakfast! Nice kitchen personnel. Safe location. Very satisfied!
Friends_and_family Family
10/10
Exceptional
12 Sep 2025
David
It was a good stay for the kids. Clean and felt safe
10/10
Exceptional
12 Sep 2025
Irma
My stay was amazing. I always stay at this property when i come in town for work.
Business
10/10
Exceptional
08 Sep 2025
Yergalem
Good
10/10
Exceptional
01 Sep 2025
Alicia
Convenient and walking distance from dining places
8/10
Excellent
29 Aug 2025
Mercedes
The A/C was not really working, it was not cold enough. Staff were very nice. Rooms are nice and big.
Partner

Location & surroundings

BEST WESTERN San Dimas Hotel & Suites
501 W Bonita Avenue, San Dimas, United States

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BEST WESTERN San Dimas Hotel & Suites

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