Name: Red Roof Inn San Dimas Fairplex
Address: 204 North Village Court, San Dimas, 91773, US

2/10

Poor

11 Jul 2026

Alexander

Very disappointed!! It look nothing like the pictures. Very sketchy.

10/10

Exceptional

06 Jul 2026

Cyndi

This inn is quite lovely and the room was really made my stay pleasant. It had everything I needed - coffee maker, stove, fridge, hairdryer - and provided the comfort of home I truly needed during my trip.

Pet

6/10

Pleasant

05 Jul 2026

Juana

Staff was relatively rude. Upon asking for the WiFi password, they seemed bothered. When I asked about local recommendations, they responded with “I don’t live in the area,” and stared at me. It was late and I was tired

Family_with_children

4/10

Poor

29 Jun 2026

Antonio

The property is rundown and needs an upgrade. The jacuzzi was not working and the pool full of kids

2/10

Poor

29 Jun 2026

Jonathan

Building conditions were not in tact uneven floors slippery and squeak in some arease with loose hand rails. The roof itself needs an update the tiles seem to be falling apart.

Partner

2/10

Poor

28 Jun 2026

Jose

Had to wait to check in as rooms were not cleaned and readily available per the staff. The room was not cleaned very well. There was coins in the bathroom floorfrom previous guests. Obviously they did not sweep and mop at all. The toilet was leaking on the floor. It was leaking for a while as the wood floors had been rotting. We notified housekeeping on our way out to eat. We came back to the room nothing was fixed. We were also next to a room that was occupied by at least 20 people so they were extremely noisy. Beds were lumpy bad night sleep.

Friends_and_family Friends

4/10

Poor

26 Jun 2026

Rosalba

We left Los Angeles to get clean air because of the fire. We get in our room and it smells like cigarettes and cat urine. My 4 year old had to smell that for 2 days.

What a disappointment.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Doug

The place was old and worn out the room smelled like someone smoked a lot in this room management sent house keeping and they sprayed air freshener it helped a little my friends room smelled the same way he got another room and it was the same . We were staying two nights my friend went home a day early.

Self

2/10

Poor

22 Jun 2026

Lars

The Red Roof Inn Hotel was horrible, I checked out after the first night I couldn't stand it. I booked 2 nights , stayed one night, Dirty everywhere, I booked a noon smoking room, it smell, stink cigarette Smoke, I changed the room, I got another room , the same there, as I said, I stayed one night only. Friends in another room far away from mine they had the same problem with smoke in their room, must have been the room cleaner that was a heavy smoker. Wrecked cars on the hotel parking, they did Not belong there. Trash everywhere around the hotel. Very Disappointed :-(

Self

10/10

Exceptional

22 Jun 2026

Gissel

Es un lugar muy agradable y acogedor.

Family_with_children

4/10

Poor

22 Jun 2026

Marie

Bathroom was not that clean
Toilet seat broken
I have pictures

Partner

2/10

Poor

14 Jun 2026

Jacob

Please don't make same mistake as myself. Wanted the last 3 days in or near Pomona and this is close.
Hideous, druggies hang in parking area. Toilet when flush just ran all over floor. Bed wasn't my worst experience. But this was 1970-1980's hotel lacking any decent or actual permitted renovation at all.

The toilet took 1/2 day to respond and that bathroom had poop water all over obviously. Nobody clean or sanitized it, I could go on and on. The smell was also smoked in forever and still reeks of funk, age and smoke. I already plan on staying 1 hr away from Pomona because of hotel quality.

Kids running around like they owned the place, I assume long term rental family and their kid's acted like hoodlums...

Stay away or have all you recent shots up to date. It truly wasn't worth the savings, in example I had a Hilton over in Valencia by Magic Mountain.

Pet

2/10

Poor

14 Jun 2026

Juan

Staff was helpful, but the room smelled and wasn’t very clean. There was a cockroach on the tv we had to kill.

Partner

2/10

Poor

04 Jun 2026

LORRIE

If you can stay away from this place please do. First off, the people hanging out here looked pretty shady. The room even tho they advertised as non smoking was smelling like smoke everywhere. They advertised to have coffee and when we got there , there was none. When we went to the office ti ask for some, the woman took a while to give us 2 little packets of Folgers instant coffee which you wouldn’t give to your worst enemy. The bathroom was filthy and the floor was sticky.
I will report this unacceptable place for its false advertising and its filthy condition. Stay away!!!!

Family

10/10

Exceptional

02 Jun 2026

Rosemary

Good sleep at great price!

Family

4/10

Poor

01 Jun 2026

Abbey

I liked the location because it was close to stores and places to eat. Unfortunately, the room was not well-maintained. There was no remote control when I first got there. I had to walk back to front desk to sort that out twice. The shower head sprayed water out of the tub which created a hazard when you stepped out because the floor was very wet all the way to the kitchenette floor. After finally getting out of the shower, it was evident this was an ongoing problem because there was patch up job on the ceiling and walls to camouflage the water damage. It was obvious the management knows about problem but chooses not to fix it.

Self

8/10

Excellent

31 May 2026

Ignacio

Clean, affordable

Business

4/10

Poor

28 May 2026

Jessica

I don't usually write reviews but people need to know this place is scary. The walls and doors look like public housing or a cheap motel from a nightmare. The toilet and the AC were so loud it kept us up all night. Didn't take a shower. Too scary and dirty. Weird jimmy rigged fixtures. The lady at the front desk is very argumentative. If you dont mind filth and noise, by all means.

Pet

6/10

Pleasant

25 May 2026

Tanisha

The ice maker never produced ice. The pool is supposed to close at 10, I went at 9:15 and could not gain entry. There is a lack of front desk staff as well as subpar customer staff. Only stay here if it’s your last resort.

Family_with_children

6/10

Pleasant

25 May 2026

Joel

Vanity sink is not working and as soon as we start using it the water is not draining. Reported few times and one night before the check out day thats the time they fixed it. Shower does not have a shampoo and power outlets are loose.

Friends_and_family Family

4/10

Poor

25 May 2026

Stephen

The staff were very kind and helpful, we had no issue with them. The courtyard had charm. Our issues were with the rooms themselves. The door to our rooms had a sizable gap that allowed any and all smells and sounds from outdoor activities fill the space. It made it impossible to stay out second night. The staff made it very easy to accommodate our change though

4/10

Poor

22 May 2026

Martha

Unfortunately, my room wasn't very clean.

6/10

Pleasant

22 May 2026

Yazmin

Having a kitchenette was awesome but hotel is a bit outdated. A few things were not working: our blow dryer, of the night lamps, and an outlet next to bed to charge our phone.
Gentleman at the front desk was nice

Family_with_children

8/10

Excellent

19 May 2026

Anthony

Room had a very dirty stench

Self

6/10

Pleasant

18 May 2026

Sanjit

The staff is very helpful however the property is dated and not very clean. There were smell of drugs being used. Did not feel safe.

Family

8/10

Excellent

05 May 2026

Marissa

shower drain smelled the whole room up and the water was yellow

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

Elsa

No comments

10/10

Exceptional

17 Apr 2026

Shirley

Good

10/10

Exceptional

12 Apr 2026

Elsa

Yes

10/10

Exceptional

30 Mar 2026

Thomas

Staff was very friendly. Room was larger than expected. Felt more like an apartment. All in all a good place to stay.

Self

6/10

Pleasant

28 Mar 2026

James

Everything was great until Icouldn't take a shower. The mechanism on tub spout that changes from tub to shower was frozen solid stuck. So, I had to leave without a shower. I can't imagine other guests or housekeeping haven't noticed it.

Business

2/10

Poor

24 Mar 2026

Dino

Lots if homeless people. Didn’t feel safe

Family

2/10

Poor

23 Mar 2026

Anthony

Too many kids to know

Partner

6/10

Pleasant

20 Mar 2026

Patricia

The rooms could've been a lot cleaner

Family_with_children

8/10

Excellent

02 Mar 2026

Virginia

Big room and quiet.

Partner

10/10

Exceptional

10 Feb 2026

glen

all the above. alot around that area, but quiet in rooms. thanx

10/10

Exceptional

06 Feb 2026

David

Great place to stay

Leisure Partner

8/10

Excellent

26 Jan 2026

Yanet

The place and room where clean room I like that a lot. I just missed the smart tv to watch the streaming apps.

6/10

Pleasant

26 Jan 2026

Douglas

Staff was friendly, and landscaped grounds are nice, but the room was not maintained well, in need of a deep cleaning and some new drywall in places and a coat of paint throughout.

Leisure Self

4/10

Poor

25 Jan 2026

Maurice

Bad bathroom lighting. Bathroom electrical outlet did not work. Shower curtain rod very loose and sagging allowed curtain to gather up in tub. Very dangerous to trip on.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Joseph

Staff was friendly

Partner

4/10

Poor

21 Jan 2026

Susan

Lots of dogs, barking etc -did not feel safe on property- rental car was damaged in parking lot

8/10

Excellent

18 Jan 2026

Sandra

Descent room. A little bit if a musty smell, but it did go away after a while. Would i stay here again: Yes but without kids.

Friends_and_family Family

2/10

Poor

16 Jan 2026

Rory

The parking lot, surrounding area looks like skid row and homeless encampment. The front desk staff was nice and immediately let me cancel upon arrival to my room. Animals living in rooms, people with stuff piled up the entire front window. I guess you get what you pay for.

Leisure Self

6/10

Pleasant

11 Jan 2026

Juan

Took whole 30-35 min just to get checked in. There was no other person at the front desk that could check me in. Arrived at 3:55 and was helped until 4:35pm.

10/10

Exceptional

09 Jan 2026

Jason

The room was very clean

2/10

Poor

07 Jan 2026

Brianna

Every room smells like animal urine. The carpets are disgusting do not walk on the carpets soaked in animal urine as well as the air conditioning units.

2/10

Poor

06 Jan 2026

Brianna

Every single room smells like animal urine. It's in the carpets, air conditioning units, and walls. Cleanliness is very poor. It's not safe area especially for families with young children. There is a lot of drug addicts and prostitutes that hang around there as well as theft and robbery. The do not give refunds.

Business_and_leisure Family_with_children

2/10

Poor

03 Jan 2026

Charles

I was given a room in a far corner of the hotel, where every door was left open whilst drug and prostitution activities occurred in plain sight. I was verbally accosted every time I walked up and down the stairs as they were full of crackheads hanging out. Not all of whom I believe were officially staying in there. The carpet stained. Cabinets broken. Worst were the sounds of visitors coming and going out all night in various rooms near and next to me. I don’t understand how Expedia can recommend this dump. On the plus side clean sheets, towels and hot water. Every other thing was a negative

Leisure Self

4/10

Poor

09 Dec 2025

Maria

We had no water called the front desk no answer walked to the front desk and told them the urgency nobody came to check on it eventually the water started running again

6/10

Pleasant

06 Dec 2025

Thomas

Ghgg

6/10

Pleasant

02 Dec 2025

Gregg

This location is really showing its age. Very dated rooms, and not the cleanest.

Leisure Partner

6/10

Pleasant

01 Dec 2025

Wanda

The bed was lumpy

Leisure

6/10

Pleasant

01 Dec 2025

Nancy

Ok

Self

10/10

Exceptional

01 Dec 2025

Nancy

Yes

Partner

6/10

Pleasant

30 Nov 2025

Tim

The room was in poor repair, but the staff was very friendly. The room could have been cleaned, dusty and dirty

Leisure Pet

10/10

Exceptional

26 Nov 2025

mariah

Amazing Staff! Room felt very home like! Only complaint was our lights flickering in the bathroom other than that amazing room! would stay again

2/10

Poor

24 Nov 2025

Alexandra

We opened the room and the smell was beyond bad we left

Business

2/10

Poor

22 Nov 2025

john

overcharged $28

Leisure Partner

8/10

Excellent

22 Nov 2025

Michelle

All of the staff are nice and helpful. The room is very large with mini kitchen. Unfortunately the plaster is falling off the walls.

Leisure

10/10

Exceptional

16 Nov 2025

Lori

The room was awful! Smelled so bad of cat spraying couldn't even stay in it for 5 minutes. Brian at front desk was incredible. Gave us a different room and sent someone to try getting smell out. He is the only reason we stayed and didn't go somewhere else

Leisure Family

2/10

Poor

11 Nov 2025

William

There was no soaps, shampoos or conditioner provided. The smell of the room was almost sickening...it smelled like cat/dog urine. The walls in the bathroom was absolutely disgusting(water rotted and more), the ceilings and cobwebs, large cracks across the top...if it was possible i would not of given them even 1 star. Absolutely worst stay i gave ever encountered.

Partner

4/10

Poor

08 Nov 2025

KYLE

Very friendly staff! Let's get that out of the way first. However, when I walk into the room the floors are disgusting they need remodeling just the whole place needs remodeling I mean just nothing is really new everything's worn out got cabinet peace falling apart you got rust on the hand around in the shower you got the floor peeling against the wall in front of the toilet and just needs a lot of work if they remodel that place it be great other than that no complaints

Business Friends

4/10

Poor

08 Nov 2025

Raquel

The room felt old and dingy. It had a horrible smell

Leisure Family

10/10

Exceptional

07 Nov 2025

Margarita

The room was clean I love that the room have a fridge and stove and was very spacious will definitely be staying again !

Leisure Partner

8/10

Excellent

04 Nov 2025

tenea

Comfortable

Business_and_leisure Self

4/10

Poor

30 Oct 2025

henry

Room was ok, however the shower and area wasn't that clean, seem it was just wipe down the shower floor looks like it hasn't been deep clean in a long time..
The over all room is showing its age, needs rehab badly.
Parking area needed up keep daily sweeping
hotel grounds not well kept. doesn't show pride of ownership.
staff not to friendly or helpful
Will not be my first choice for hotel stay the next time in town

Business_and_leisure Partner

2/10

Poor

28 Oct 2025

Christina

Hotel room was gross, smelled, sus bedding didn't want to touch anything

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Martha - Thomas

Very nice location.

Leisure Partner

4/10

Poor

21 Oct 2025

stephane

Cannot open window. Room was clean but smells bad. Bed were ok. Rooms need refurbished. Property not clean. Garbage near bin was full and rubbish lying on the ground. Should have spend more and stay at a better hotel.

Leisure Self

6/10

Pleasant

20 Oct 2025

Cheryle

On first glance the room was wonderful. However it was not very clean sink was cracked. Behind the nightstand and bed hadn’t been cleaned in a very long time trash and dust was thick.
Grounds were very pretty.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Alex

Comfy stay

Partner

6/10

Pleasant

15 Oct 2025

Tessie

Missing a washcloth, no plug for the tub to soaked in,curtain not wide enough to cover the tub,coffee maker not working, a/c had a straw stucked in the fan blade making a funny noise. Live and dead ants on one bed and nightstand. Need light above on the ceiling where there's a table for eating

Leisure Family

6/10

Pleasant

12 Oct 2025

Greg

.

Leisure Self

4/10

Poor

05 Oct 2025

madison

Smelled like pee everywhere, staff was unhelpful. Partner and I got into the shower, got soaking wet and realized the soap dispensers were empty, called front desk hoping someone would bring us some soap, but they told us to come get it ourselves. We decided to dig our own out of our vehicle, 35 minutes later someone finally showed up with soap, after we were out of the shower

Leisure Partner

10/10

Exceptional

05 Oct 2025

Gregory

Front desk staff was really nice… Very friendly and accommodating. The room was clean and newly remodeled. The grounds are absolutely beautiful. My only complaint is the tray that holds the coffee in the coffee maker doesn’t fit so there’s no in room coffee.

Partner

4/10

Poor

29 Sep 2025

Natalie

Front desk lady was rude & lazy. Had a great time talking to other regular, white guests though. I asked if they could out my things in my room while I wanted to hear back from my partner. She said she had no one to take it, but didnt offer a rack. Also wouldnt allow the deposit to be given with the 2nd guest listed, which many other hotels have allowed before. She was rude about both things, but i didnt complain.

People were loudly smoking & drinking outside my room at 3AM.

Pool area is nice, but very unfriendly as far as white guests go. I will not be staying at this location again. I am still waiting for the refund of my deposit for over 48hrs, the same deposit they wouldnt give us an exception to pay a couple hours after check-in. Typically, other hotels refund my boss within 2hrs of check out.

Business

10/10

Exceptional

22 Sep 2025

Mireya

I was surprised with my experience at the red roof, the person helping me was super friendly, beyond my expectations. I believe his name was John. That helped me. My overall stay was comfortable and very enjoyable. Definitely coming back again soon :)

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Arturo Soto,

Nice and quiet motel in a nice area. Plenty of restaurants within walking distance. Clean rooms and comfortable beds.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Shea

Great pool but people that hang around the Inn are questionable. There was a couple having sex right next to the trash cans in the parking loy

Leisure Family_with_children

4/10

Poor

05 Sep 2025

Vivian

Very convenient location but the AC put out a terrible smell. Nasty!

Leisure Self

2/10

Poor

05 Sep 2025

Jared

It was a very run down hotel. They need to take some time and put some money into a remodel. It’s time for it. It stinks pretty bad.
Plus had cockroaches crawling around in our room.

Leisure Family_with_children

6/10

Pleasant

31 Aug 2025

Rocio

It’s ok for a quick stay , Room had a

2/10

Poor

30 Aug 2025

Claudia

Smell

Leisure Partner

10/10

Exceptional

30 Aug 2025

Will

Great stay for a great rate! Very friendly staff

10/10

Exceptional

24 Aug 2025

Elizabeth

There were a lot of homeless people sitting in the hallways or blocking the staircases. But other then that thw

10/10

Exceptional

19 Aug 2025

Will

Great space for a great price. Truly convenient area.

Business_and_leisure Pet

4/10

Poor

18 Aug 2025

Carlo

Parking lot dirty. Se real people outside on the decking areas smoking and waking up early and making noise. I felt sticky when I laid down and had some bumps on my skin. I looked for animals but they were unseen. This place needs upgrades and more attention

Business Self

8/10

Excellent

13 Aug 2025

Gary

Good place to stay. Worth the money.

Partner

2/10

Poor

08 Aug 2025

Verified traveler

DO NOT STAY HERE

This place was a rundown dump. Homeless people camped out in the parking lot along with several broken down cars. Do not let the pictures for you. This is a dump.

Business

6/10

Pleasant

03 Aug 2025

Thomas

Bed was comfortable. Although room needed to be upgraded to view as room views on website.

Partner

4/10

Poor

03 Aug 2025

AMY

Wouldn't suggest a stay. Felt unsafe.

8/10

Excellent

22 Jul 2025

THOMAS

Overall I had a very pleasant time there. There was a miss on my part on arriving early to check in. One of the morning staff was not very understanding. Once my other family members arrived I did ask what was the earliest I could check in I was told 3pm ish. The other morning staff member was more understanding and receptive.

Leisure Family

10/10

Exceptional

20 Jul 2025

Oscar

Feels very cozy.

2/10

Poor

11 Jul 2025

saori

The property is located on the back of a shopping center where homeless and crack heads roamed around the parking lot. The property is old and dirty with a broken A/C unit in the room. The floor in the room and bathroom was full of crumbs all over. The Asian employee who worked that night shift was ridiculously rude, refused to give me two extra towels and on top of that I was charged extra on my final bill. I had booked for two nights and ended up staying one only. This isn’t a safe place at all. Expedia don’t advertise that this place is rented as a weekly/ monthly motel.

Business Family_with_children

8/10

Excellent

22 Jun 2025

Carla

Although a bit shabby and run down on the exterior, it has a great location, friendly & efficient staff, a large clean room and bathroom, and a comfortable, clean bed. A decent value for the price. I will definitely stay here again.

Leisure Family

2/10

Poor

22 Jun 2025

Leonard

The property was awful. Said they had trailer parking and they did not. Property was not clean. There were bums hanging around and was afraid to stay there. I was not comfortable staying there so I cancelled. Not a nice neighborhood or property.

10/10

Exceptional

18 Jun 2025

miyu

was nice! i enjoyed

Leisure Partner

8/10

Excellent

17 Jun 2025

Tina

It was nice and comfortable

Leisure Friends